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Candlewood Suites Sumter

Columbia - SC · United States

2541 Broad StView location

8.4/10Excellent184 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.2/109.2
Quality10.0/1010.0
Value9.4/109.4
Amenities8.4/108.4
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  • Business hotels
  • Hotels with spa
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Sumter

Welcome to the Candlewood Suites Sumter, located along US-378/76, just 20 minutes from I-95 and under an hour from Columbia, South Carolina. Our spacious, apartment-style suites offer a comfortable home away from home, ideal for both business and leisure travelers.

We're conveniently located only 5 minutes from Shaw AFB, making us a favorite for military personnel and corporate travelers. Businesses like International Paper, Eaton Corporation, Caterpillar, Lockheed Martin, and Pilgrim's Pride are also easily accessible.

Stay connected with free Wi-Fi and enjoy on-site amenities including a 24-hour fitness center, free laundry facilities, and the Candlewood Cupboard snack shop. Unwind in our indoor pool or borrow a DVD from our lending library. The Gazebo grill area offers a relaxing social space, and we're pet-friendly!

Consider us home on your next visit to Sumter. Explore nearby attractions like Poinsett State Park, the historic Sumter Opera House, the Palmetto Tennis Center, and Swan Lake Iris Gardens.

Read more about this hotelShow less

A stay at Candlewood Suites Sumter by IHG places you in the heart of Sumter, within a 5-minute drive of Sumter Mall and Palmetto Park. This hotel is 2.4 mi (3.8 km) from Palmetto Tennis Center and 2.6 mi (4.1 km) from Dillion Park.

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Sumter Mall 3.1 km / 1.9 mi
Palmetto Park 3.2 km / 2 mi
Palmetto Tennis Center 3.7 km / 2.3 mi
Dillion Park 3.7 km / 2.3 mi
Central Carolina Technical College 4.4 km / 2.8 mi
Patriots Sports Plex 4.9 km / 3 mi
Crystal Lakes Golf Course 5.3 km / 3.3 mi
Swan Lake Iris Gardens 5.9 km / 3.7 mi
Swan Lake Playground 5.9 km / 3.7 mi
Sumter County Gallery of Art 6.3 km / 3.9 mi
W.H. Neal-Iola Jones Fine Arts Center 6.7 km / 4.2 mi
Morris College 6.9 km / 4.3 mi
Riley Field 6.9 km / 4.3 mi
Little League Park 6.9 km / 4.3 mi
Memorial Park 7 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • Number of floors (main building): 3
  • Double rooms: 27
  • Suites: 71
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 19 more facilities & services
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST

    Photos are not available for this room type.

    Candlewood Suites Sumter

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Alarm clock
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable3 photos

    Candlewood Suites Sumter

    SUITE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Alarm clock
    • Microwave
    • Fridge
    • Dishwasher
    • Cable TV
    • Wheelchair-accessible
    • Kitchen
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Candlewood Suites Sumter

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Candlewood Suites Sumter

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 30 m²STU.KT
    STUDIO WITH KITCHENETTEPhoto unavailable4 photos

    Candlewood Suites Sumter

    STUDIO WITH KITCHENETTE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Room amenities

    • Alarm clock
    • Dishwasher
    • Cable TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 30 m²STU.KT-2
    STUDIO WITH KITCHENETTEPhoto unavailable4 photos

    Candlewood Suites Sumter

    STUDIO WITH KITCHENETTE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-2

    Room amenities

    • Fridge
    • Kitchen
    • Microwave
    • Tea and coffee making facilities
    • Alarm clock
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Candlewood Suites Sumter

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 30 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable3 photos

    Candlewood Suites Sumter

    STUDIO Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Alarm clock
    • Cable TV
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Candlewood Suites Sumter

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Candlewood Suites Sumter

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Dishwasher
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • Fridge
    • Alarm clock

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 30 m²STU.KT-1
    STUDIO WITH KITCHENETTEPhoto unavailable4 photos

    Candlewood Suites Sumter

    STUDIO WITH KITCHENETTE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-1

    Room amenities

    • Dishwasher
    • Cable TV
    • Alarm clock
    • Microwave
    • Tea and coffee making facilities
    • Fridge
    • Kitchen

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Candlewood Suites Sumter

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Sumter

8.4
Excellent
184 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
9.4 /10
Amenities
8.4 /10
75 reviews shown
8/10
Excellent
02 Aug 2026
lisa
Clean room
8/10
Excellent
23 Jul 2026
Nathan
The staff was wonderful. Will use again.
10/10
Exceptional
12 Jul 2026
carla
Bright clean updated interior. Pool as refreshing. Beds comfortable and bathrooms spotless
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
William
I enjoyed my stay at this hotel. The room was very clean and everything was up-to-date. The AC was also very quiet , which is rare in hotels like this. I very much appreciated having a pool. And while the pool was in good shape, It didn't seem like anyone had come and straighten it up in a day or two. The towels didn't get replenished , and there were old towels In the same spot , all three days , and there was a little food on the deck too.
Self
8/10
Excellent
14 Jun 2026
Shawn
Besides the pool being cloudy, the rest of the property was immaculate.
Family
10/10
Exceptional
01 Jun 2026
Regina
Late checkin. Kind staff.
Family_with_children
10/10
Exceptional
01 May 2026
Susan
Staff at front desk were friendly and efficient. Room was clean and comfortable. Convenient location for visiting Swan Lake. We(two women) felt very safe staying here.
Friends
10/10
Exceptional
12 Jan 2026
Misty
Courteous staff. Room was very clean and well stocked. Kitchen area had everything you could need for preparing small meals in your room. Will definitely be staying here again.
Leisure Self
10/10
Exceptional
24 Dec 2025
Jennifer
Everything was great
2/10
Poor
12 Aug 2025
desiree
I was in a rush I am a HIlton member and opted to stay here since my normal hotel was booked, i was there for a church convention and got the room late, changed and ran back out, i was so tired that night, i was coughing and my eyes where hurting and when i was about to take a shower severe mold in the bathroom and no ventilation and blood on the curtain, i mention to the assistant manager, i noticed three sticky notes of three other rooms with mold next to mine Houston we have a problem so going back and forth. they wanted to give me a 50 credit, ummm no so i filed a complaint with Expedia.
Business Self
10/10
Exceptional
02 May 2025
Bridgette
Nice
6/10
Pleasant
02 Dec 2024
Javon

Great Staff/In need of small touches

Front desk staff was awesome. Rooms were very dated and had mildew/ wet smells. Had to change my room 2 times before we found a suitable room due ti the mildew smell. Very surprising at $190/night. Some carpet changes and fresh paint should fix these issues
Friends_and_family Family
8/10
Excellent
11 Oct 2024
Monica
Hotel was clean and staff was friendly. It was definitely a good stay. I just would have expected a little more out of a $200 a night room. Sleeps 5 was a recliner So my 5ft 9in teenager sleept on a recliner with feet hanging over.
Family
10/10
Exceptional
26 Aug 2024
Anthony
People are nice and the rooms are clean
Business
10/10
Exceptional
09 Aug 2024
AMADOR
An exceptional place, all the staff was friendly
Business_and_leisure Family_with_children
6/10
Pleasant
11 Jul 2024
Rodney
The customer service was amazing especially the young lady that checked me in. There was a problem with me prepaying through Expedia but she was able to resolve the issue even being new to the job. The property itself seem old and smelled of mildew. My room didn’t smell fresh even after the a 2 day stay. Smelled as if someone left onions in the trash for an extended period of time. This is an ok hotel for a quick stay but if you are looking for luxury this is not it. The price was way too much for the hotel, not a value!
Leisure Self
10/10
Exceptional
10 Jul 2024
David
Everything was nice and clean.
Leisure Partner
10/10
Exceptional
20 Jun 2024
GEORGE
Would recommend since we had no issues, and the property was clean and well maintained.
Business
2/10
Poor
08 Jun 2024
LAILA

Alarm at 1:30a to 4a

The alarm went off 1:30 in the morning twice. We had to evacuate the building. I had to carry my 1 year old son up and down the stairs from the 4th floor. When they said was safe to go back upstairs, the alarm stayed on. we had to endure a loud noice and very disturbing bright lights. The alarm didn’t go off until 4am in the morning. I never went to sleep so I asked for a refund.
Friends_and_family Family
10/10
Exceptional
30 May 2024
Patrick
Needed somewhere to stay last minute, this property was clean, comfortable, and check in was quick.
Business Partner
10/10
Exceptional
26 Apr 2024
Thomas
Very nice clean and staff was great
10/10
Exceptional
15 Jan 2024
Renee
Short trip to shaw. Love the kitchen , staff were excellent
Leisure Partner
10/10
Exceptional
12 Dec 2023
Ashley
Excellent stay
10/10
Exceptional
27 Nov 2023
Stephanie
There is nothing I didn't like. I enjoyed my stay
Leisure Self
8/10
Excellent
26 Nov 2023
Petagaye
Overall a good experience.
Leisure Partner
10/10
Exceptional
05 Nov 2023
Jennifer
Walking distance to restaurants, clean, quiet and friendly staff!!
8/10
Excellent
18 Sep 2023
Henry

Shower head

Shower head needs replace. Its have water rust contamination or replace for a new one.
The couch needs deep cleaning.
Has stain
Room needs betterhouse hold air freshnets smells as well. All other ok.
Friends_and_family Family
10/10
Exceptional
10 Sep 2023
George

Fantastic Place!

This was a great place to stay! My 2 dogs even loved it. We have been traveling for nearly 3 weeks and our dogs have not taken to a room like they did this one. It was very clean, wide open and super comfortable. I wish i had stayed at this chain in my prior places. Very, Very nice!
Oh..... they also have a \"Share\" locker that has games, mixers and other essentials you may want to use. BRILLIANT!!!
Partner
8/10
Excellent
10 Sep 2023
TIJUANA
The staff are professional and will go above and beyond to assist you.
Leisure Self
8/10
Excellent
31 Aug 2023
Gregory
I enjoyed my stay there just wished both sides of the bed had a night stand.
Business_and_leisure Family
10/10
Exceptional
27 Jul 2023
Nikhom
Everything good
8/10
Excellent
20 Jun 2023
Victor
Nice staff, friendly service. Housekeeping is also nice.
Business Self
10/10
Exceptional
16 Jun 2023
Cravin
I loved the ease of the check-in and check-out process; on both occasions, it took less than 5 minutes. Also, there was ample parking, great dining options and locations, and the cleanliness was excellent.
Leisure Family
8/10
Excellent
05 Jun 2023
Tyrone
Good place
6/10
Pleasant
28 Apr 2023
Jacquelyn

Very meh

Musty smell, hair in the bath towels, person at front desk was less than friendly. Many signs with rules such as taking out own trash and the air conditioning needs time to restart due to ecofriendly
Business
8/10
Excellent
23 Feb 2023
Verified traveler

Quick trip

The room was clean and it was pretty quiet during our stay. Parking easy to find and many food choices were available nearby. I would book this hotel again.
Friends_and_family Family
8/10
Excellent
07 Feb 2023
Nikhom
Good service but no breakfast
Business Friends
10/10
Exceptional
04 Feb 2023
Denene
Clean hotel with a kitchen
Friends_and_family Family
2/10
Poor
06 Dec 2022
Nicholas

Nasty smoking room

Requested king size and got a double. Room smelled like stale cigarettes and nasty disgusting. Parking lot unless you are in the first few spots is a long walk with a baby. When I called to say the room was no good I was just offered to check out with no refund. I won’t ever stay at another candle wood
Friends_and_family Family
10/10
Exceptional
21 Nov 2022
Verified traveler
Great hotel nice and clean rooms .. We stayed in a king size studio room. The price was amazing and the staff was friendly…
Leisure Self
6/10
Pleasant
05 Sep 2022
Robert

Ok

We didn’t get a key until late because the lock didn’t work. She tried several time but had to call someone to do it
Partner
10/10
Exceptional
29 Aug 2022
Altricia
Great
Leisure Partner
10/10
Exceptional
24 Feb 2022
Alicia
Very clean. Staff very friendly.
Leisure Partner
8/10
Excellent
20 Feb 2022
Paul
Nice having a kitchen available.
Leisure Family
10/10
Exceptional
23 Dec 2021
Elizabeth
The staff was helpful, available, courteous and kind. The property was clean, recently renovated, and quiet - superb stay!
Leisure Family
10/10
Exceptional
17 Dec 2021
Susan
Great stay
Business
6/10
Pleasant
10 May 2021
Verified traveler

Rooms need updating

The room was clean but the rooms look old and run down. For almost $200 a night this room was a disappointment. I could wait to leave out.
Self
10/10
Exceptional
23 Mar 2021
Ashley
My family and I enjoyed our stay. Very clean and quiet and spacious.
Friends_and_family Family
8/10
Excellent
14 Jun 2020
Gloria
I Like my room the staff was excellent and nice, the only thing I didn't like was they place someone in the room across from mine wit a puppy that was whining and barking all day and night. So the next time I stay there hopefully i can request me be in a peaceful spot so I can truly enjoy my stay
Leisure Self
8/10
Excellent
26 Mar 2020
Verified traveler

Delivered short of expectations

Selling point for this hotel was that it offered a kitchenette. Unfortunately, I'd hardly call it a kitchenette considering the size of the stove top, the counter top space, and availability of silverware/ pots/ pans. Aside from that, the hotel is a bit dated, but not more than its competitors. Cleanliness is acceptable; comfort was okay; location was in fact great; bathroom had a tub/shower, so that is a plus for some, I'm sure; size of room was decent - the furniture pieces were a little cramped together, but it does have a full size closet and full size dresser. I'd stay here again if I wanted to stay in this price range.
Business
8/10
Excellent
27 Dec 2019
Latosha
It was clean
Friends_and_family Family
10/10
Exceptional
22 Oct 2019
Mary
The pool was not warm, my granddaughters couldn't go in because it was way to cold. Warm it up!!!
Friends_and_family Family
10/10
Exceptional
16 Oct 2019
Verified traveler
People at the front desk were very pleasant and helpful.
Business Self
10/10
Exceptional
29 Sep 2019
Verified traveler

Great

It was great. Nice spacious room.
Friends_and_family Family
6/10
Pleasant
04 Jul 2019
Jackie
Only weekly housekeeping, no free breakfast, had to ask desk for hangers ( there were none in closet) and shampoo. When I went in bathroom, it only had 2 small bars of soap.
Friends_and_family Family
10/10
Exceptional
03 Jul 2019
Michael

Weekend at Candlewood Suites

Excellent
8/10
Excellent
01 Jul 2019
Evett
The hotel staff and customer service were very nice and professional. The room was extremely cold and the carpet could use a good deep cleaning, but other than that, the room that we stayed in was clean and the bed was very soft and very comfortable. We enjoyed our stay at the hotel and the location of the hotel was very close to shopping centers and different places to go have breakfast, lunch or dinner.
Partner
8/10
Excellent
31 May 2019
Verified traveler
Love the room layout and size. Very pet friendly and helpful staff. The little convenience store is nice but not a lot of info on how to purchase items. I had to ask and heard others ask the desk as well.
Business_and_leisure Pet
10/10
Exceptional
10 May 2019
Debbie

Change of plans

I was staying at another hotel in the area, it was awful. I got on with hotels com and secured a room with the candlewood, it had to be pet friendly. It was perfect ,clean, friendly, and comfortable.
Family
8/10
Excellent
24 Apr 2019
Verified traveler
Loved the indoor pool and the comfort of the hotel.
Friends_and_family Family
4/10
Poor
19 Feb 2019
Wanda
This property is very dated. It needs remodeling. When we first checked in the room smelled badly and the toilet did not work. We were given deodorizer and told that this hotel except pets. They changed our room eventually but the bed was old and had dents in it. I will never stay here again.
Friends_and_family Partner
8/10
Excellent
25 Nov 2018
Verified traveler
Location was nice as well as the hotel
Family
10/10
Exceptional
23 Nov 2018
Myra
Absolutely loved our accommodations
Family
4/10
Poor
25 Aug 2018
Mark
When we arrived the price was 63% higher than the Expedia reservation, and the room was a studio with 2 queens, not the Suite with a king. After 45 minutes of waiting while the clerk tried to resolve the problem, we were frustrated enough that we just used our laptop in the Candlewood lobby and made a reservation at the Hyatt Downtown Sumter, drove 12 minutes to get there, and were in our room within 5 minutes. Sorry Candlewood, would like to have tried you out, but the problem solving at this location was sorely deficient and left us disappointed.
10/10
Exceptional
08 May 2018
Tetry

Best Management & Staff / Excellent Room

Been in a thousand and 1 hotels...this Scores 11 out of 10.
8/10
Excellent
17 Apr 2018
Verified traveler

Candlewood

The experience was excellent! The checkout clerks were very friendly and helpful. I was checked in with time to spare and the room very spacious. My only gripe was the shower was not the cleanest...
10/10
Exceptional
25 Nov 2017
Verified traveler
It was a great experience. Hotel and staff was very nice
8/10
Excellent
20 Nov 2017
Jon

Plan B

Overall decent place, dollar for dollar I think it’s a bit overpriced, no breakfast, weekly housekeeping. I stay at a hotel 3 doors down, $10 a night more and I get full breakfast, daily housekeeping in a brand new hotel..
10/10
Exceptional
30 Sep 2017
Elizabeth K.

Hurricane Cover

We booked this hotel last minute, as we couldn't make it through the storm (my boyfriend's base lifted the evacuation notice at the worst time). We arrived late and swamped. The man at the desk wasn't too super friendly, but it was late and he did his job well. We got to our room, and it was gorgeous. Full kitchen, nice bathroom, a large office desk for me to do my classwork on. I would absolutely stay again. They made sure accommodations were above comfortable during the terrible weather!
10/10
Exceptional
19 Sep 2017
Phillip

Great Stay!!

Great hotel. The amenities were great, the staff was better!! Would stay here again. Very pleasant visit. We stayed 2 nights.
Partner
4/10
Poor
05 Aug 2017
Verified traveler

Bad stay

Rooms smell. Very noisy til 2am. No room service for a week.
Family
6/10
Pleasant
21 Jun 2017
Verified traveler

Close and convenient to a walmart and other store.

They did not give us towels daily we would have to go ask every time we needed towels .
8/10
Excellent
09 Jun 2017
Verified traveler

My stay.

The handle on the toilet in the hotel room was broken and the front desk lady kept telling me that she was getting in touch with someone and would send someone soon. The man did not get there to fix it until around 11:00 p.m. I didn't care for that because we just got off of the highway and I have a 2 year old and we were all ready to go to bed but we had to stay up and wait for the person to come and fix the toilet. That was the worse part of the entire stay for me. Also, the lady told me that they did not offer breakfast which meant I had to leave early to go find some food for my family. Also, The Wi-Fi was horrible as well. I just wasn't too happy. It was a nice hotel but I more than likely will not stay there again.
Family
10/10
Exceptional
10 Apr 2017
Melissa

Great room

Great room. Very clean.
Family
8/10
Excellent
14 Mar 2017
Verified traveler

Nice for a get away

I've stayed at plenty of hotels, and Candlewood Suites was a good stay. Plenty of space, comfortable bed, and full kitchen and even Tupperware.

Location & surroundings

Candlewood Suites Sumter
2541 Broad St, Sumter, United States

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Candlewood Suites Sumter

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