New Hotel Collection Harbourside

10/10

Exceptional

22 Jul 2026

Yenisy

Días maravillosos en esta instalación, excelente atención de todos el personal

8/10

Excellent

21 Jul 2026

David

Wish they have more amenities

Partner

10/10

Exceptional

19 Jul 2026

TAMBER

The weather wasn’t great this weekend, but the staff and entire team were excellent! It’s an older place but well maintained and no issues!! would definitely stay there again!

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Sterling

The A/C does not work and it's very difficult to find parking.

Family_with_children

10/10

Exceptional

09 Jul 2026

Tuyett

Great !!!

10/10

Exceptional

01 Jul 2026

carlos

Excelente ubicación y precio

Family_with_children

2/10

Poor

30 Jun 2026

Steve

Rented with sodabed amd it did not came with it

Friends

6/10

Pleasant

22 Jun 2026

William

Couldn’t get in until exactly 4 pm so kids could only do the water park for two hours…6 pm close… requested a late check out for the next day, which they denied.

Family_with_children

8/10

Excellent

16 Jun 2026

Edith

Thank you for your friendly staff.

Family_with_children

8/10

Excellent

13 Jun 2026

Jessica

We love this place. The amenities are great, location is perfect, and the condo setup is so great for our bigger family! The condo itself was a bit dirty, the refrigerator leaked, the sink in the main bathroom barley drained, and the front desk does not allow Instacart drop offs to their office, so guiding a driver to you was slightly difficult

Family_with_children

10/10

Exceptional

13 Jun 2026

Jamie

The workers at the pool was very helpful

Family_with_children

10/10

Exceptional

10 Jun 2026

Paulo

Nice apartment for a big family and balcony overlooked the water park .. did not find parking in the parking structure at night as everything was full but no biggie, I just parked across the street.

Family_with_children

10/10

Exceptional

09 Jun 2026

Richard

Staff in the pool area need improved how talk to the people

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Denise

This property is great it had the best of both worlds. The water park was great my 5 yr old grandson enjoyed it very much and the beach is just across the street. Good restaurants are in walking distance and it’s in a quiet part of the strip we always enjoy Indian Rocks

Family_with_children

6/10

Pleasant

31 May 2026

Bana

No gym, no jacuzzi, and if you don't buy the passes to the water park, then also no pool. You must keep your shoes on in the rooms. Take them off one minute and you have completely black feet. Very dirty! You have to constantly go to the main office which you need to walk to for every little thing.

Family_with_children

8/10

Excellent

17 May 2026

Carrie

Everything was great. Very clean. Staff was very helpful and pleasant.

10/10

Exceptional

17 May 2026

April

Great family vacation spot! Check-in and out was short and sweet, the staff was ready with a packet for each guest. Parking was very convenient, we got a spot right next to the elevator. The room was clean and had everything we needed - including a kitchen and washer/dryer. Our balcony had a beautiful view of the water park and the water beyond it. We sat out and listened to the live music from the restaurant next door.
The area was very walkable, there were a few restaurants and corner stores within walking distance. And of course, the beach was just a couple streets over. Sunset at the beach was a community event, so lovely to be able to do that!

Family_with_children

10/10

Exceptional

11 May 2026

Jholeanyelis

Una increíble experiencia, ya la segunda ve que vamos y no nos arrepentimos de nada, todo súper cerca el staff súper considerado, 100% recomendado

Family_with_children

10/10

Exceptional

11 May 2026

Anthony

Nice place clean room was big and great will definitely go again

Partner

10/10

Exceptional

11 May 2026

Anyelimar

Fui con mi familia a celebrar el dia de las madres.. y fue lo mejor .. si pudiera dar mas estrellas lo daría demasiado espectacular fue mi segunda vez en ir a este hotel y una vez mas digo es lo mejor.....Gracias a todos por la atención y la buena vibra que nos trasmiten.. Dios los bendiga

10/10

Exceptional

27 Apr 2026

Bryan

We have stayed here 2 times now due to the location and staff. This place was great for going to the beach nearby or to hang out at Splash Harbor, the staff was always pleasant and helpful! Perfect place for our family of 6 with young children!

Family_with_children

6/10

Pleasant

27 Apr 2026

Jane

Furnishings needed updated… bathrooms need redone

Family_with_children

6/10

Pleasant

26 Apr 2026

Jennifer

Room was not what was advertised.

Partner

10/10

Exceptional

25 Apr 2026

Eneida

Very nice place. 100% recommended

Family

10/10

Exceptional

21 Apr 2026

James

J

Family_with_children

8/10

Excellent

21 Apr 2026

Kimberly

Harbourside Resort is a Timeshare property/agency. It was clean and very well maintained. Our kitchen was well stocked with equipment to make our own meals. THE WATERPARK/POOL IS NOT APART OF THE RESORT!! You may get 1 or 2 passes, per day depending on the room. It can be very expensive for a large family. Our room had a small washing machine but only 1/2 a normal load could be done at a time. Two blocks from a beautiful beach.

Family_with_children

10/10

Exceptional

14 Apr 2026

Tina

Great location
Great amenities

Family

8/10

Excellent

14 Apr 2026

Gregory

The rooms were a little outdated but overall they were ok. Broken lint trap in the dryer but still did the job. Kitchen sink did not have hot water and tv remote was broke as well .

10/10

Exceptional

13 Apr 2026

KATHRYN

We rented 2 suites for our annual family vacation. Both units were clean and well stocked with towels, paper goods, laundry, dishwashing and bath essentials. Parking is very convenient and seemed plentiful. The best part of the facility is the staff! Everyone is eager to please and prompt to answer any requests for service or repairs.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Patrick

The staff is really amazing, everything is really nice but again the staff really make it a special experience for the entire family.

10/10

Exceptional

12 Apr 2026

Shericia

Yes everything was perfect loved it

Family_with_children

10/10

Exceptional

05 Apr 2026

MAGALY

LAUNDRY NEEXT MORE PRODUCTS
ROOM NEED BETTER CLEAN SERVICES

10/10

Exceptional

05 Apr 2026

Ilissa J

Having laundry in the condo was great!

Family_with_children

6/10

Pleasant

01 Apr 2026

Alexandria

Yes

Family_with_children

10/10

Exceptional

29 Mar 2026

Max

Great room. Great staff!

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Lindsay

We stayed from Monday to friday. No housekeeping at all. No fr3sh towels, just kept hang drying them. Beach city and sand all over the floor for a week. Ill definitely choose elsewhere nextime.

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Tabitha

We had a stain on our bed looked like a blood stain ..they didn’t include anything but what was in the room ..they hound you to pretty much do a timeshare then try to scam you with it . The water park was fun but it wasn’t part of the hotel stay and if u don’t book thru them u get charged for resort fees even tho u have to pay for for the water park ..the restaurant that’s on site is not that good and the service was horrible we got denied a lil container of salt and pepper when we left because the waitress didn’t want to kitchen. The bar at the waterpark was awesome and the service at the bar was fantastic. They stay was ok I’ve had better stays

Family_with_children

8/10

Excellent

24 Mar 2026

mike

Hotel is nice. Great location. Free parking. The pool is extra charge. If your in unit A or B only, your sharing the hotel. You can hear and smell everything next door.

6/10

Pleasant

20 Mar 2026

Robert

It was a bit cold the night we stayed there and the heat in our room didn’t work. The Hotel has no pool and the walls are paper thin. You can hear people talking plain as day in the room next door and you can hear everything going on in the bathroom next door.

Partner

10/10

Exceptional

20 Mar 2026

claire

It was awesome. Very convenient to places to eat. No car needed

10/10

Exceptional

13 Mar 2026

yolanda

Madison, who works the front counter she was really warm and welcoming she made our day!!

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Adam

Clean room, quiet area, very convenient location. Check in process was a little odd, staff were okay. Front desk staff are only available until 10pm after that, you have to call a neighbor hotel for assistance. Water park was nice and very convenient but there is an additional charge. View from balcony was amazing. Room was very spacious and clean. Parking was easy until the garage was full and then you had to park on the street. Short walk to restaurants and the beach.

Partner

6/10

Pleasant

02 Mar 2026

roberta

Beds were not comfortable, smell in room. Looked like fresh coat of paint on hotel . \"Like lipstick on a pig\" left 1 day early due to smell.

Partner

8/10

Excellent

26 Feb 2026

ellen

Older resort. It was difficult to find the office; had to stop by the Hilton to find it. Need to have a big sign that says New Hotel Harbourside Resort before you enter office parking lot. It was very cold and WINDY, so they waived the park fee. Condo was clean. Could have had hangers in the closet. Not much space for clothing. No suitcase holder in either room. Staff was very friendly and accommodating. Will go back to Harbourside again.

Family

4/10

Poor

25 Feb 2026

Kallyn

Had to keep walking around the parking ramp to get into anything. Not great for small children. Son didn't meet height requirements for the water slides.

10/10

Exceptional

22 Feb 2026

Karen

Was very clean and a comphy room two bedrooms and 2 bathrooms love it

Friends_and_family Family

2/10

Poor

11 Feb 2026

Kenneth

DO NOT STAY HERE! Very difficult to find the office, office closes at 10, no ice machines, no soap in bathroom, bed was very soft no support, TV requires you to login to your own service (Netflix, Prime, etc) excepcould never find a login. Ot is in my top 5 worst hotels ever.

10/10

Exceptional

08 Feb 2026

TERESA

The room was very clean, easy check in and the location was the best! I will definitely be back

Leisure

8/10

Excellent

28 Jan 2026

Gail

Room temperature was not able to be regulated

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Tiffany

great size space with lots of room for fun. heat didnt really work nor did the heat for water temp. our fridge/freezer didn't produce ice.

10/10

Exceptional

02 Jan 2026

Fredy

Yes

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Cori

The staff was incredibly friendly. The space was perfect for our family with kids. A few things to note if you are travelling with kids and plan to have them in the other room: it has its own entrance and balcony. We chose to put the suitcases and the ironing board in front of the doors so the kids wouldn't use those doors. We accidentally shut the suite door to their room one night and had to fob into their other door (pushing through all their luggage!). No big deal, but we had to wedge something in the door to remind ourselves not to shut it by accident.
The laundry set up was great. It's LOUD, but a load was done pretty quickly. We couldn't hear the nearby units, so we didn't feel bad running it.
It was not spotless. The baseboards were a little dirty, and everyone's feet were black by the end of the day. But the bathrooms and the kitchen were clean. The pullout couch was clean, and so were the beds. To me, that's what mattered.
There's no direct route to the pool, but by the second day, we figured it out. Keep in mind, you only get the pool \"for free\" from 9-10 am before the water park opens. It's not very warm either, but tolerable.
You can get detergent, sponges, soap, and dishwasher pods at the main office - no charge if you need them. And pool towels. They were decently sized, and we just popped them in the dryer each time we got back from the pool.
We did buy water, but the refrigerator has a filter.
We will definitely go back!

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Amie

Staff was very responsive to any needs. They called us prior to check in with helpful information. They called us after finding our car keys in the unit after check out. The unit was outdated but clean. Professional management team.

Leisure Family

4/10

Poor

01 Dec 2025

Giovanna

Old

10/10

Exceptional

24 Nov 2025

David

Beautiful, spacious room. Very quiet.

Partner

10/10

Exceptional

09 Nov 2025

Amanda

Staff and room was amazing everyone was so friendly would go back

Leisure Family_with_children

4/10

Poor

26 Oct 2025

Wayne

Fire

Had to leave room do to fire parking was good No hot water

Self

8/10

Excellent

23 Oct 2025

Cassity

Overall it was a good place to stay- safe, quiet, good location, plenty of room. It would have been nice to have another couch or loveseat to sit on. There were no extra blankets or sheets or anything for the pull out couch. There was one sauce pan, but nothing else to cook with. A few minor plumbing issues my husband fixed because he’s a plumber (bolt missing from toilet seat, no hot water in kitchen, water in bathroom barely running, toilet not flushing) but he was able to fix them to where it didn’t affect us too bad during the week. Otherwise, great place, and friendly staff.

Leisure Family

10/10

Exceptional

23 Sep 2025

Timothy

Nice and clean. Awesome family waterpark! Good value!

Leisure Partner

10/10

Exceptional

18 Sep 2025

Ivan

Very good

10/10

Exceptional

18 Sep 2025

Mark

UK visitors

Lovely location, great apartment, second visit, would do it again in an instant.

Partner

4/10

Poor

17 Sep 2025

Kelly

Don’t stay here.

Thought it was a hotel.. it was a time share. Consistently asked you to join. Groups of people go by your room. Have to park across street and you have to get your own towels.

Business

8/10

Excellent

15 Sep 2025

Christine

New Hotel Collection stay

We had a 1 bedroom suite that overlooked the water park. Large balcony. Very clean. We loved our room. There is also a sundeck on the 5th floor that was fantastic to watch the sunset. Kids loved the waterpark especially the fast slide. Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Jon

Family Friendly/ Great Location

Business_and_leisure Family_with_children

10/10

Exceptional

09 Sep 2025

Palina

We had a Beautiful 2bdr apartment, very spacious clean and huge. Highly recommend to those who are planning to go with families

Leisure Family

10/10

Exceptional

09 Sep 2025

Kaldiah

I liked how convenient the location was to the beach and water park. I did not like how moldy and dirty the bathrooms were and rooms. Parking was another problem. Especially travelling with infants. But good location

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Mindy

Family fun

Very spacious 2bd 2bth room. This is our 2nd time going and love it. The kids love the water park/pool area

Friends_and_family Family

8/10

Excellent

30 Aug 2025

Evelyn

I didn’t like that we were locked out of our room for one hour.

10/10

Exceptional

29 Aug 2025

Jerian Donnell

Harbor park and Indian rocks beach can’t beat the views in a spacious clean room.

Leisure Family

6/10

Pleasant

26 Aug 2025

Verified traveler

Meh

I am not one to write bad reviews but this was crazy. The pros first---great location near restaurants and beach and a nice waterpark
Cons--The bathroom definitely needed a deep cleaning, the shower had mold and the shower walls were just \"spot caulked\" leaving me to assume covering up mold. There was way too much smoking on the balconies around us, cigarettes, pot, cigars, everything. I don't care what people do but there should be a dedicated area to smokers,even tho they say smoke free property, we could barely sit out on the balcony it was so bad and would go back in the room smelling like smoke. They need to make a rule for parents/guardians to watch their kids at the waterpark. I saw kids running and playing in the water and on slides as young as if I had to make a guess, 4 or 5 years old. Way too many bad things can happen way too quick! Also, only 1 free pass to the waterpark. If more than one person in the room, you need to pay for everyone else. Lastly, as an FYI they are trying to get you to sign up for timeshare/vacation club presentation. They should state that on hotels.com

Partner

8/10

Excellent

15 Aug 2025

Jose

Overall our trip was wonderful, the units nice but could use fresh paint. There was a major safety hazard as one of the outlets had a metal outlet socket plug sticking out/ broken inside. Other then that the experience was great as well as the staff. The water park was a nice add although a little overwhelming as some guest have to pay. The pool area is open to guest after 6pm for those who dont want to pay the additional fee. The shops around the property were great. There's live music everyday at 6pm from the venue across the hotel. Plenty of bars and restaurants to eat from. Bait shop less then 5 min away. Beach is a block and a half away.

Leisure Family_with_children

8/10

Excellent

13 Aug 2025

Jo

Pool hours were not conducive for families not wanting to pat fir the water park.

Pool only was suffice! For my family and I.

Yet it said 10-6 pm you must purchase a 23.00 wrist band, Ridiculous!!!!

Partner

10/10

Exceptional

05 Aug 2025

Brandon

Great service and very nice place to stay!! Definitely will be coming back.

10/10

Exceptional

03 Aug 2025

Richard

Awesome

Nice and clean good view me and the wife will be back. The only thing we didn't like that water splash close early but everything else we love it. We will be back September 10 on my wife birthday.

Partner

10/10

Exceptional

29 Jul 2025

Jean

Great accomidations..having the water park connected was the bonus. Rented the 2 bedroom condo and it was huge!! Tons of room for the kids and adults. Would definitely stay there again for longer next time!

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

David

Close to beach.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Laurie

The 1 bdrm condo was serviceable. Nice space inside. The beds were very loud. Need replacing. Liked view on balcony to waterpark. TV screen was pink, but maintenance brought in a new one quickly. That was nice. The floors in condo were terribly dirty. Our feet were black by the end of the day. Seems that they sweep unit but don't mop them. For the price expected something a little more upscale. All in all, still had a good time though.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Richard

Nice area, friendly staff, great water park, but the rooms were worn down and need updating.

Leisure Family_with_children

8/10

Excellent

21 Jul 2025

yosvanis

They don't have enough parking spaces so if you find one is better keep your car park and walk to everywhere

Leisure Family_with_children

8/10

Excellent

21 Jul 2025

Gabriela C.

Apartment suites were very spacious and well arranged. Well equipped, they could improve the toiletries but overall was good. The water park was very crowded for a Saturday and extremely limited seating.
They could improve security at the pool after closing, there were several people smoking marijuana and drinking inside the pool.
One of the beds was broken and it was very uncomfortable to sleep in.
However, we overlooked these details and enjoyed the stay. Beach was two small streets away by foot very convenient. We would stay again.

Leisure Family

8/10

Excellent

17 Jul 2025

Richard

Was there for work, one night stay. They do have 2 bedroom condos. I would stay with the family. Short walk to the beach. Only thing is they are not associated with the water park. They do offer free tickets per room based on how many bedrooms. I.E. 2 bedroom condo, 2 free tickets per day.

Business

10/10

Exceptional

11 Jul 2025

Linda

Last minute trip to take my grandson to the beach in water park at Indian rocks the hotel is very comfortable clean wonderful location close to shops restaurants and the water park right next door was a big hit with my grandson would definitely come back and stay here again . Hotel staff was very friendly knowledgeable which made it a great stay with definitely return again with my family in the future

10/10

Exceptional

06 Jul 2025

Lori

Our family fell in love with this property. We will be returning again and again. 💛

Leisure Family

2/10

Poor

06 Jul 2025

Tiffany

All they care about is selling you a timeshare. Very dirty rooms and no housekeeping during your stay.

Leisure Family_with_children

8/10

Excellent

05 Jul 2025

Jennifer

We really enjoyed our stay. The property was very clean and walkable to dinner options and the beach. The only thing I would change is having access to the pool or water park for a larger discount. It can be quite expensive for a large family or group

Leisure Family_with_children

2/10

Poor

05 Jul 2025

Denise

Absolutely not what was marketed online. Far from standard. The air conditioner vents are gross beyond words.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Kari

Decent stay

The place was nice. The lobby to check in was a bit hard to find at first. When I got to my room, the light switches didn't work at first. I had to go around and try several before I found one that worked properly then there were several light bulbs out in the unit. The outlet by the bed seemed to have some issues. I was going to let management know at check-out but the process did not allow for that. Overall, this was a decent place, just a few electrical issues.

Business

2/10

Poor

28 Jun 2025

Kevin

Horrible

Leisure

10/10

Exceptional

21 Jun 2025

Marilyn

Beautiful property. Grandkids had a blast!

Leisure

10/10

Exceptional

16 Jun 2025

Matthew

I have stayed 4 times now and will return again. Each time I stay in a different room. I enjoyed looking over the balcony and viewing the waterpark more than viewing the intercoastal. Parking was easy. The beach was also very nice. Staff was friendly. We will return again. Thank you.

Leisure Family

10/10

Exceptional

12 Jun 2025

Cindy

Great experience

10/10

Exceptional

09 Jun 2025

Pauline

Lazy River a must

This was a killer place to stay and I plan on going again

Partner

6/10

Pleasant

29 May 2025

Julie Ann

The property is dated. The mattress was horrible and needs replacing. The shower headi in the bathroom needs to be replaced. Need room darkening shades. The parking was a problem and there isn’t enough space. I stayed here in 2019 and it was great. Some money could be spent to update and repair things. Location was great and nice walking distance to places.

Leisure Family

10/10

Exceptional

27 May 2025

Ashley

Great place to stay for families, close to the beach. You can walk within minutes to the beach. Waterpark access was great for the kids. 1 pass is given per room and additional are at cost but pricing is reasonable. Staff is very friendly, helpful and welcoming.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Katie

Great

4/10

Poor

26 May 2025

Alcides

None

4/10

Poor

15 May 2025

John

The price shown online is a lot higher than getting it through the actual place. Extra charge for using this online and end up paying about $100 more then just booking it with the place. The property itself is really nice and we plan on staying again just will not use online booking for this establishment

Leisure Family_with_children

10/10

Exceptional

02 May 2025

Aaron

Nice clean place close to the beach. Love the layout of the rooms.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

Orelis

Excellent

Leisure Family

6/10

Pleasant

26 Apr 2025

Mariana

average motel, nice water park

The motel is OK. it looks like an old property that has been renovated a bit. The staff at the front desk was mostly concerned about collecting their resort fee+taxes than at making us feel welcome.
The walls are paper thin and you can hear the moms on both sides of us yelling at their children and people arguing and so on. but for one night it was good, and the free parking and complimentary pass to the water park is definitely a nice perk.

Partner