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MainStay Suites Georgetown Lexington North

Georgetown - KY · United States

407 Cherry Blossom Way Building BView location

7.6/10Very good280 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.6/107.6
Condition7.8/107.8
Amenities7.6/107.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MainStay Suites Georgetown Lexington North

There are a total of 71 units on the premises. The hotel includes Wi-Fi internet connection in all public areas and rooms. The reception desk is open all day long. This property is wheelchair-accessible. There are -1 disability-friendly guest rooms available on the premises.

Mainstay Suites Georgetown provides parking for guests' convenience.

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With a stay at MainStay Suites Georgetown Lexington North in Georgetown, you'll be within a 15-minute drive of Kentucky Horse Park and Toyota Visitor Center. This hotel is 3 mi (4.8 km) from Veterans Memorial Wildlife Management Area and 3.1 mi (5 km) from Oxford Road Park.

Make yourself at home in one of the 72 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access is available to keep you connected.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 50 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Toyota Visitor Center 3.9 km / 2.4 mi
Veterans Memorial Wildlife Management Area 3.9 km / 2.4 mi
Country Boy Brewing 4.7 km / 2.9 mi
Oxford Road Park 5 km / 3.1 mi
Scott County Park 5.6 km / 3.5 mi
Cherry Blossom Golf and Country Club 6.8 km / 4.2 mi
The Pavillion 6.9 km / 4.3 mi
Charles Brooking Park 7 km / 4.3 mi
Yuko-En on the Elkhorn Garden 8.2 km / 5.1 mi
Georgetown College 9.5 km / 5.9 mi
Georgetown Scott County Museum 9.6 km / 5.9 mi
Coal Ridge Golf Course 11.5 km / 7.2 mi
Ward Hall 12.7 km / 7.9 mi
UK HealthCare Georgetown 13.2 km / 8.2 mi
Kentucky Horse Park 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 71
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    MainStay Suites Georgetown Lexington North

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 28 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    MainStay Suites Georgetown Lexington North

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    MainStay Suites Georgetown Lexington North

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    MainStay Suites Georgetown Lexington North

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    MainStay Suites Georgetown Lexington North

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 28 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    MainStay Suites Georgetown Lexington North

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    MainStay Suites Georgetown Lexington North

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MainStay Suites Georgetown Lexington North

7.6
Very good
280 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.8 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Cindy
Friendly staff, clean room, grateful for the guest laundry room
Family
8/10
Excellent
09 Jul 2026
Karla
The room was great very spacious big enough for 6 guests. Staff was friendly and breakfast was good. They has all that you need it on the kitchenette (dishes, cups, eating utensils, etc.). The only reason I did not give a 5 star was because the bathroom sink was dirty, it seemed liked someone had just shaved and did not clean after themselves and the shower had broken shampoo dispenser and was just left on the floor. Just recommend if you are using the pullout couch ask for additional sheets because there were non in the room. Besides that staff was super friendly and breakfast was good, the hotel was clean, and great price.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Philip
👍
Partner
6/10
Pleasant
04 Jul 2026
Jeffrey
The outside of the property and checkin area were well kept and clean. The hotel did have a weird smell to it. Our room was as described, but the cushions on the pullout sofa were disgusting. The stain looked like old throw up or something similar that wasn’t cleaned correctly. The breakfast was ok, there wasn’t much left when we got down there. For one night, it was ok. I would not stay here for more than one night and will not rebook again.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Melissa
Very clean room and the small kitchen in our suite was appreciated! The beds were very comfortable and staff was friendly! Breakfast was actually pretty good. Only downfall was the pool was super cold my 2 girls didn’t last long in it and the shampoos in our bathroom weren’t refilled. Overall will return again 🙂
Family_with_children
10/10
Exceptional
23 Jun 2026
Vicki
Rooms were clean and so was the hotel lobby. Very nice staff
Family
4/10
Poor
22 Jun 2026
Esther
Our stay was ok but on the last day there was a power outage at night and made our stay miserable.
Family_with_children
6/10
Pleasant
21 Jun 2026
Justin
They need upgrades, and deep clean. Some things were outdated. Service was fine, pool was small from what we expected. Room was ok, it did come with dishes and utensils so that was nice.
Breakfast was good. Overall was ok.
Family_with_children
10/10
Exceptional
19 Jun 2026
Emmanuel
Loved it
10/10
Exceptional
19 Jun 2026
Dan
Room was very good. Breakfast was very good. Pool was good but ice cold.
4/10
Poor
16 Jun 2026
Gerald
One of the beds looked like it had fresh stains on the sheets. Staff did come and change them immediately. They made it sound like they knew ir was there ahead of time. If it wasn't for that, the rating would have been high.
Family
2/10
Poor
09 Jun 2026
Leslie
It seems very clean and nice at first, but there are roaches and evidence of a major and prolonged infestation. The pool was unbearably freezing.
Partner
8/10
Excellent
07 Jun 2026
Brian
Propert was quiet, clean, and centralized located. Staff was friendly, but at times didn't take down messages given. I stayed 4 days and housekeeping didn't come was into my room to vacuum, restock towels, or take my trash out.
Self
10/10
Exceptional
07 Jun 2026
Latonya
Nice for overnight , front desk was a little short and didn’t offer much help no direction about WiFi or ice . To busy talking with another lady about how the trash was took out prior shift.
Partner
10/10
Exceptional
07 Jun 2026
Cathy
Quick and easy check in after long day. Room was clean, breakfast was good, and everything was nice. Staff was nice and friendly. Only complaint was our TV maybe had a busted speaker or something wrong with sound but wasn't that serious to us. Would stay here again.
Partner
6/10
Pleasant
02 Jun 2026
Kelby
I loved it was as advertised. Not many places still do that so my big family enjoyed that. However, my last morning I left my room(305) and went to my other room (303) with my mother. I went to go back in my room & the keys did not work. My children were still sleeping. It took two key resets, a maintenance man, 3 elevator rides, and almost an hour later to get this issue fixed once the master key reset the door lock. This was not a good experience and when I asked if I could have a discount for the inconvenience on a future stay I was told no. I got $10.
Family_with_children
10/10
Exceptional
01 Jun 2026
Jonathan
Good property.
4/10
Poor
25 May 2026
Charles
Only real problem is they do not clean your room unless you ask stayed 5 days and had to ask for towels and for it to be cleaned they did it that time and that time only
Partner
10/10
Exceptional
17 May 2026
Ray
Amazing place to stay very clean and nice people
Family_with_children
2/10
Poor
08 May 2026
George
Pool wasn’t heated there was a fire the day before and the smell was horrible and the elevator was broken I was on the fourth floor
Partner
10/10
Exceptional
04 May 2026
Shelly
nice people, breakfast was ok
Friends_and_family Family
6/10
Pleasant
28 Apr 2026
Lou Ann
Right off 75. Good breakfast
Self
6/10
Pleasant
26 Apr 2026
Barbara
We didn’t have hot water for our shower the first day.
Partner
8/10
Excellent
22 Apr 2026
kyle
no problem don't you love servey
8/10
Excellent
22 Apr 2026
Judith
The staff could not have been any more friendly and helpful. We had booked two king suites and mine and my husbands was clean and bed was very comfortable. The coffee maker did not seem to work in our room and the TV kept losing connection which was one issue the staff was unable to help with. My daughters room on the other hand had a VERY bad food odor that would not go away. The staff tried spraying the room and did offer for my daughter to switch rooms, but unfortunately they could not offer one on the same floor as us. Being that she had our granddaughter with her she wanted to stay beside us for convenience. The smell lasted the entire duration of our 4 day trip. Pool water was cold and a little cloudy, breakfast was decent. The hotel was clean and again the staff were wonderful and very friendly. It was a good location for getting to the Ark Encounter and Creation Museum as well as close to dining options. I would stay there again. J Ward
Family_with_children
4/10
Poor
14 Apr 2026
Anthony
No hot water had to take cold showers both days. I asked them about it and they did nothing.
10/10
Exceptional
12 Apr 2026
Derek
This place was better than expected. Will definitely be back
Partner
10/10
Exceptional
10 Apr 2026
Andrew
Clean - easy stay - good breakfast
Friends_and_family Family
8/10
Excellent
08 Apr 2026
Adriana
Clean and comfortable rooms. Easy to book and check-in, even with a last minute reservation.
Family_with_children
10/10
Exceptional
08 Apr 2026
Scott
Very well equipped room and nice. Thank for the good nights rest.
Family
10/10
Exceptional
05 Apr 2026
Aubrey
Very clean and comfortable room. Breakfast in the morning was good. Great value!
10/10
Exceptional
05 Apr 2026
Iram
Very nice and clean rooms
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Rebecca
Room was clean, the light switch in the bathroom needed to be fixed. I couldnt figure out how to turn the shower on but that was a me problem i guess. Overall it was a decent stay.
Family_with_children
6/10
Pleasant
23 Mar 2026
Tyler
Had to give up room we had booked then wait for a room to be cleaned the room had a broke bathroom light switch and the heater/air didn’t work beds were fulls night queens. Staff was very nice thought
Friends_and_family Family
4/10
Poor
22 Mar 2026
Zabrina
Our room wasn’t ready upon arrival at 7pm. We had no hot water. They had NO clean towels. Until they get their selves together, I don’t recommend booking here.
2/10
Poor
22 Mar 2026
Brittany
The pool is very small, our room didn’t have a/c it was 77 degrees in our room, and 80 degrees outside, it was miserably hot, our door lock was coming away from the door, we arrived around 7:15pm at night and had to wait for a clean room, which is crazy because we were well past check in time, water was like warm at best for a shower, limited towels because they didn’t have any clean, overall terrible experience and would not recommend.
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Brocton
Our entire stay was amazing. The room was clean, the area was nice and the pool was always clean & being open until 11pm was super nice
Family_with_children
6/10
Pleasant
21 Feb 2026
Mark
The staff was great! We had a flat tire. The people at the front desk allowed us to stay in the lounge while it was being serviced.
The reason we chose the hotel was an indoor pool. The pool was not open during our stay. If I knew this while booking, we would have chose another hotel. Also, one of the bed linens were stained from fresh coffee.
Friends_and_family Family
2/10
Poor
19 Oct 2025
Kenneth
When we checked into our room, the door was already propped open, the TV was on and the bed had been sat on. Clerk said housekeeping must have done that by accident but it certainly did seem awkward. Requested another room but they were sold out. Probably my last stay at a Main Stay.
Leisure Family
10/10
Exceptional
08 Sep 2025
Savana Rachel
My stay here was easy and very satisfying! Check in was a breeze and all the information was given to us right away. We had a great room and the lobby was very clean and organized.
Room cleaning didn’t come as I thought they would so that kind of sucked but they had someone at the front desk so we just went there.
There was a time we went to get snacks from the little store area and no one was for for a few minutes so that sucked too but we made due still enjoyed our stay.
Staff is friendly, wonderful, informative, and secure. The place is beautiful and cozy. It almost felt like we had our own apartment for real. My stay was amazing and we all enjoyed it (baby included) so i definitely will be booking here again if I can and recommending to everyone to stay here!
Leisure Family_with_children
8/10
Excellent
11 Aug 2025
Brian
One staff member was outstanding. The others weren't. The room had a sticky spot on the floor from previous guests. Breakfast was good and the pool. Although claimee to be heated was cold
Leisure Family_with_children
4/10
Poor
27 Jul 2025
Verified traveler
We found the room cleaned as good as my children would have cleaned it. The floor was dirty and a few wrappers tucked into the corner. The spackle was coming off the walls and it didnt look great. The guests upstairs at 11pm sounded like they were wearing concrete slippers. The coffee and juice bar that was supposed to be on 24/7 was turned off. The tv was a roku and you had to sign into with your own passwords to watch which i didnt understand i just wanted normal tv. The breakfast was nonexistent and we had to wait for more to be made. We ended up leaving not very happy with the service.
Friends_and_family Family
4/10
Poor
27 Jul 2025
Verified traveler

Average at best

Waited over 10 minutes for someone to even come to the desk to check us in. I had to call the phone number to get someone's attention. Went up to the room, it was propped open and the TV was on. Front desk said it must've been housekeeping that left it open but it made us uncomfortable. The pool was completely covered in white foam. We asked if it was safe to swim and the front desk had no idea. Overall room was decently clean. Breakfast had a good variety.
Friends_and_family Family
6/10
Pleasant
16 Jul 2025
Sara
I booked a handicap accessible room but did not get one. Luckily they had a bath chair we could use. When we checked in we did not have any towels in our room. We had a kitchen but all of the dishes were put away dirty. We had no housekeeping services during our 4 day stay. We had to ask to get new towels and have our garbage's emptied. The bathrooms were pretty dirty (grout and around the tub). Everything else was good.
Leisure Family
6/10
Pleasant
14 Jul 2025
Vanessa
Spent 2 days with my family. The room was big.
The bathroom wasn't clean, the dishes also was dirty.
I'm not sure I'll go back, but other than that the staff was nice and professional.
Leisure Family_with_children
4/10
Poor
06 Jul 2025
Jessica

Bloody TV

There were 3 blood stains in the hotel itself.. the TV wouldnt work for all 3 daya we were there..the front desk called mamagement and maintenence several times and promised to get with me BUT never did. The cleaning/check in staff were wonderful. Management needs a lot of work.
Friends_and_family Family
6/10
Pleasant
26 Jun 2025
Melissa
The pool was cloudy and I did not feel safe putting my kids in it.
Breakfast was cold and did not last the full time it was to be open. We came down at 8am and most of the food was gone with no refills.
Leisure Family_with_children
4/10
Poor
04 Jun 2025
Julienne
The hotel seemed new, but they must have a lot of construction workers staying there for extended stays. The floors are all dirty. Our room was dirty on arrival. We needed them to come in and vacuum the floors and clean the microwave. That was after I wiped everything down with my Lysol wipes. Even had to wipe the wall. The shower curtain had brown staines on it.
Leisure Family
2/10
Poor
31 May 2025
Jenna
There was mud everywhere in the room and bathroom was very dirty there was mold in the shower
Leisure Friends
8/10
Excellent
28 May 2025
Ulrich
Spacious and clean room, newer facility, friendly check-in staff, convenient location close to Georgetown. Breakfast was so-so, workout room had free weights, but cardio was limited and elliptical was broken. Manager was very helpful with a booking issue. All in all, we can recommend this MainStay and would stay here again.
Partner
6/10
Pleasant
24 Apr 2025
Amy
Front desk was friendly but not a lot of staff availability to ask questions or to refill food and coffee at breakfast. The room had a bad odour, the wifi wasn't working and the shower wasn't working. The floors and carpets looked dirty in the room and in hotel halls and lobby.
The toilet made the loudest flush that made every one of our family jump every time😆 Let's just say this wasn't our best hotel experience.
Leisure Family
10/10
Exceptional
24 Mar 2025
Michelle
Very nice place to stay, does look as if they have been upgrading things so maybe cleaning in hallways and elevator not as clean.
Leisure
10/10
Exceptional
05 Mar 2025
Suzanne
The breakfast staff were very polite and helpful. The food was fresh.
Leisure
10/10
Exceptional
02 Mar 2025
Adrianne
Staff were all very amazing and helpful. Rooms are very nice size and clean. Kitchen had plates and all the essentials to cook. Bathroom was very clean even the public one by the pool. Breakfast was DELICIOUS 😋! kids ate so that's a win in our book. Thank you for having such a wonderful, welcoming place to stay. Family friendly!!
Leisure Family_with_children
2/10
Poor
22 Jan 2025
thomas
This is the worst hotel me and my family have ever stayed in. We booked our room two weeks ahead of time and paid for everything through expedia. We got there late one evening after driving all day, and checked in to a room that wasnt clean. We told the lady at the front desk the room wasnt cleaned, and we had to wait over an hour for them to clean it. We went back to our room and it STILL wasnt clean. The Tv was broken when we got there, and we had to wait for the maintenence guy the next day to come install a new one. More of our time lost. The room wasnt stocked with the necessary linens and toiletries. The shower head didnt work in the one bathroom. The staff was a really sketchy group of people. Didnt feel safe staying there with our kids. And to top it all off ive got my bank dealing with fraudulent charges from them on my credit card for $500 . Do yourselves a favor, dont go to the mainstay suites in georgetown, ky. Or any.
Business_and_leisure Family_with_children
8/10
Excellent
02 Jan 2025
Aevic
Room was nice and clean. However, the blinds were broken so couldnt properly get sunlight during the day and the washroom did not have a fan, or it must have been broken.
Leisure Family_with_children
10/10
Exceptional
11 Dec 2024
Michelle
Nice property
6/10
Pleasant
01 Dec 2024
Marshall

Budget Hotel

Not the cleanest. Beds were comfortable. Needs some updating. Breakfast was plentiful.
Friends_and_family Family
10/10
Exceptional
30 Nov 2024
Kendra
Our room was excellent and clean. Bed and pillows were very comfortable. Our room had everything we needed; full size fridge, microwave, toaster, coffee pot, dishwasher, sink, and even a hot plate. Our WiFi was not working properly but the TV did have live channels. The kids enjoyed the pool and breakfast was good too, with several options. We could hear kids running in the room above us but it wasn’t bad. Would definitely stay again.
Leisure Family
2/10
Poor
24 Nov 2024
Jamie

Keep driving

Check in was fine. The room was okay. Bathroom light switch was broken and the heat/ AC fan would not turn off, even when turned off on the wall thermostat. It was also extremely loud. The room next to us played loud music until 1am. This could be heard in the hallway and even on the elevator. The pool was not clean and there were not any towels. Also the elevator certification had expired in 2023. Breakfast was also pretty disappointing.
Friends_and_family Family
8/10
Excellent
10 Nov 2024
Tony

Staff needs training

The hotel itself is a great location right off the highway and in excellent condition. We have stayed here twice in the last month and the facility is fine. My concerns are not about the hotel itself but about the staff. The first time we stayed here we walked past the desk clerk who was smoking a cigarette outside the front door and we wait about five minutes for her to finish her cigarette. This trip the desk clerk was curt, did not smile even once and was doing a phone call through her ear bud while checking us in. When we got to our room we find all the dishes still in the dishwasher and slimy. What this all comes down to is either lack of supervision or poor supervision
Partner
10/10
Exceptional
28 Oct 2024
Jerome
One of the better hotel/motels, that we have visited,breakfast was plentiful and good,staff was friendly and courteous,solid rest ,beds were comfortable,loved the overall experience.we will certainly return in the near future.
Business_and_leisure Pet
10/10
Exceptional
10 Oct 2024
Cynthia
Staff
6/10
Pleasant
22 Sep 2024
Verified traveler
The tub was a slow drain so when we showered we had to stand in the water. That's gross!
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
David
It’s was a nice hotel to stay in. Everything was like new and updated. We only stopped here to rest on a roadtrip. Definitely a good hotel to stay in.
Friends_and_family Family
6/10
Pleasant
09 Aug 2024
Tracy
Staff was very friendly and was happy to give us fresh towels when asked for.
Leisure Friends
2/10
Poor
26 Jul 2024
Jen

Dirty Room - allowed them to fix it and they didnt

TERRIBLE! If I could give LESS than 1 star I would. Room was dirty and they wouldn’t let us switch rooms. Dirty= like hair and trash, and toilet paper pieces left on the floor. We left to eat while it was supposed to be “deep cleaned” and that didn’t happen. WORST front desk service when I explained that the room was still disgusting.
It wasn’t a random dirty room either. The people that walked in around the same time I did, also came back to say they had a dirty room and the front desk would not move them to a new room. They claimed they couldn’t because their boss would let them.
I will NEVER stay here again and I travel to the area often. I will also tell everyone I know to never stay in this hotel.
I’ll be calling to talk to someone about this situation. Don’t STAY here!!
Photos are after the “deep clean”

8/10
Excellent
25 Jul 2024
Joyce
Need floor length mirro and waited over a hour and half to check in because the room wasn’t ready . Needed maintenance as soon as we finally got in room faucet in bath fell off and toilet paper holder loose then both mattered had stains also roll out table leg was broken
Leisure Friends
10/10
Exceptional
24 Jul 2024
Rafat
Very good
4/10
Poor
22 Jul 2024
Tiphanie

Room 102

Service was horrendous, my room as full of hair the bathroom as well, tub was dirty. Pool was cloudy and nasty breakfast only one person working and we had to wait another half hour to get the next run of breakfast or refills. Front desk lady was terrible and customer service was horrible. Would recommend it!
Friends_and_family Family
2/10
Poor
20 Jul 2024
Michelle
Liked full size fridge & dishwasher. Job ended two days early. Wife called front desk and they said no problem. Went to front desk, it was unattended. Waited 10 miles, left key cards in basket. Began drive home. Wife called front desk at 2:12pm to confirm 2 day refund would be issued. Wife was told clerk had to get ok from GM & will call back. Two hours later wife called was told she should’ve called by 2 so there will be no refund. Have been trying to reach GM since 7/17. Always an excuse. Now have Corporate involved. Doubt I’ll
get refund for two nights. Will never stay at this brand again. Should’ve stayed at the Marriott, which is our preferred brand.
Business Self
2/10
Poor
18 Jul 2024
Kristin

Won't be back

Bathroom had no toilet paper or shower curtain, no sheets for the pull out couch, and horrible customer service!
Friends_and_family Family
6/10
Pleasant
07 Jul 2024
Roma
Large bags of trash sat in the hallway in our floor for two days.
No cups for coffee with morning breakfast
The staff had to be told they were out of eggs and waffle mix
Pool water looked cloudy. I would not let my family get in the pool.
Leisure
10/10
Exceptional
30 Jun 2024
Janna

Comfortable Stay

We were so happy with our stay. Everything was great and we would recommend this place for a nice stay.
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Kenneth
Our overall stay was good. Room was cool and clean and the bed was extremely comfortable. The building was a bit untidy. Hallways needed vacuuming and the trash cans were overflowing.
Partner
8/10
Excellent
24 Jun 2024
Canaa
We enjoyed our at MainStay Suites. The air conditioning unit would not turn off so we had to unplug it. The maid service did not come to bring us clean house. Overall, this was a good place to stay for our visit to the Ark Encounter and Creation Museum.
Friends_and_family Family
8/10
Excellent
24 Jun 2024
Keenan

Great bang for your buck!

The hotel room was a King w/ a kitchenette and a pull-out bed. For the price it was a very nice room. The shower had a lot of soap scum built up which is indicative of it not being thoroughly cleaned often and the breakfast the following morning was all ulta-processed foods except for some fruit. Beyond these two things, it was a great stay.
Friends_and_family Family
10/10
Exceptional
22 Jun 2024
Brenda
The staff was very friendly and helpful.
Leisure Family
10/10
Exceptional
22 Jun 2024
Brenda
The receptionist was very friendly and helpful. It was especially funny that I confused her with her twin sister that works who was just as nice 😊
Leisure Family
10/10
Exceptional
21 Jun 2024
Brenda
The receptionist was very friendly and pleasant.
Leisure Family
10/10
Exceptional
18 Jun 2024
Alpha

Excellent Customer Service

Very clean hotel and friendly staff. We can tell the staff goes beyond call of duty and they actually care. The hot Breakfast was very good too.
Friends_and_family Family
8/10
Excellent
09 Jun 2024
Kimberly
Nicely kept
Leisure Family_with_children
8/10
Excellent
08 Jun 2024
Rachel

Great stay except for the breakfast

Facility and rooms wee very nice. Free breakfast left a little t be desired. Food was wiped out by 8:30.
Friends_and_family Friends
10/10
Exceptional
07 Jun 2024
Beth A
New and comfortable
10/10
Exceptional
03 Jun 2024
Shellie

Great stay

Everything I asked for in a room was met.We really enjoyed our stay wish it could have been longer
Friends_and_family Family
2/10
Poor
02 Jun 2024
Brandon

Bad Night!

Our stay was sub-par. No sheets or blanket for pull out bed. Dirty q-tips on the floor by the bed. Shower was very dirty. Ice maker made horrible noise so we got no sleep. Breakfast area was dirty. Over all, I’d never stay there again.
Friends_and_family Family
4/10
Poor
02 Jun 2024
Jose
Property was great, front staff was nice, however, there was no housekeeping done like in other hotels, no rolling beds available at all, we had to ask for extra towels twice after no response the first time, no extra toilet paper was provided, once asked again when we ran out, was told they didn’t have access to the supply room and was left without anything. Very disappointed in the service and won’t be staying here again
Business
8/10
Excellent
29 May 2024
Michael

Great new hotel!

This is a spacious, modern and well appointed hotel. We only stayed for one night prior to experiencing the Ark Encounter. Lady at the front desk was great. The only downside, was pubic hairs in the bathroom basin, which was very off-putting.
Overall, very happy.
From the guests in room 206 (5-28-24).
Friends_and_family Family
10/10
Exceptional
29 May 2024
JONATHAN
The service staff were very accommodating to us getting there two hours early and got us a room cleaned and ready right away!
Leisure Partner
8/10
Excellent
28 May 2024
Verified traveler
The breakfast was one of the worst. I understand it's complimentary but might as well not offer it all if it's going to be like that. Worst part was there was no coffee cups available.

Facility was fine other than that.
Leisure Family
8/10
Excellent
27 May 2024
Karen
We liked finding a suite & the cost was great for family of 6 but our room was missing soap, garbage cans and enough towels for our family. Pool didn’t have pool towels.
Leisure Family_with_children
4/10
Poor
21 May 2024
Leland Gerhart
At arrival the check-in was a mess and I could not get my stay points.
I stayed 3 nights, my daughter had a separate room..very similar. No iron, no points, minimal dishes.

My rant:
Go into the room, there were paw prints on the pull out sofa sheets, eww.
The dishwasher was full of prev tenants dishes..because machine didn't work. Hotel sent a maint guy who worked on it, made it hum. Before bro made it to the elevator, machine clunked and didn't work. Re-told them, but it's weekend.. nothing done.
I paid for the \"suite\", so I could cook and not eat out.. too bad for that plan.
No dishes available, there was a single spoon in the drawer (I'm not washin someone else dirty dishes, again ewww)

Breakfast? (Continental? Where?) What a joke. Empty @1.5hrs to go/be open. Asked for refill, got attitude (from server, not desk staff). No tea bags, no creamer, yogurt, eggs and meat all empty. Waffle maker... only one for how many guests? Bro made 4 for his kids/2 self...others waiting too long wait!!!
Milk spilled across counter, cereal about empty..c'mon DO BETTER!

Up on floor, garbage cans overflowed 3ft beyond the pretty large can, stinky, unkempt.

Final straw? The ONE elevator for the whole property, yeah the inspection/certificate posted inside is E.X.P.I.R.E.D.

Have stayed many places. Seems like I have no recourse, if on-site staff won't/can't do whats needed!!

Not worth my hard-earned dollars. Won't be back. Will tell others to caution.
Business_and_leisure Family
10/10
Exceptional
16 May 2024
William
Fake bacon reminded us of our childhood. Coffee options were a nice touch.
10/10
Exceptional
15 May 2024
Mary
I love how clean and well taken care of it was. Staff was amazing.
Leisure Family
10/10
Exceptional
11 May 2024
Shayne
Friendly staff!
6/10
Pleasant
21 Apr 2024
Tracy
This hotel has great potential. They had a nice pool and the rooms were huge with 2 beds, a couch and a kitchenette with all the basics needed. Unfortunately our room was only partially clean (toilet was dirty, floors hadn’t been vacuumed, dirty dishes still in the dishwasher and no replacement sheets for pullout couch) . We did complain and the lady at the desk offered to have it better cleaned for us but that should have already been done. She stated they had new cleaning staff that were just learning but then someone should be inspecting the rooms prior to having someone stay in them. Breakfast in the morning was good, but they didn’t offer as much choice as other hotels.
Leisure Family
8/10
Excellent
07 Apr 2024
Lily
Was impressed how clean it was. The only downside is the room was not prepared for guests so we had to request for personal items. Other then that, it I would definitely stay here again if in the area.
Leisure Family_with_children
2/10
Poor
07 Apr 2024
Eric
All of the employees that I meet were very friendly and helpful, but for a newer hotel it was nasty in the room. Had to go down to the front desk to get something to clean with because the tables were dirty, chairs were nasty, bathroom sliding doors were dirty and the breakfast was cold and not done! I wouldn’t recommend anyone to stay at this facility and I probably won’t be back.
Leisure Partner
6/10
Pleasant
30 Mar 2024
Elena
Some dirty
Leisure Family
10/10
Exceptional
29 Mar 2024
Kelly
Clean and quite.
Leisure Family_with_children

Location & surroundings

MainStay Suites Georgetown Lexington North
407 Cherry Blossom Way Building B, Georgetown, United States

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MainStay Suites Georgetown Lexington North

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