Name: Oaks Glenelg Plaza Pier Suites
Address: Holdfast Promenade, 16, Glenelg, Adelaide, 5045, AU

10/10

Exceptional

21 Jul 2026

Veronica

Always a good standard and in a great position. I always enjoy my stay there.

Self

6/10

Pleasant

21 Jul 2026

Leanne

We had an ocean view room opposite the lifts. Could hear every trip the lifts made day and night. Room was clean but the bathroom needs a deep clean. Shower was in the bath but had no grab bars

8/10

Excellent

17 Jul 2026

Scott

The floor was dirty with dust, hair and was clearly not vacuumed or mopped recently. The condition of the apartment was run down with scuff marks all over walls, tv that was a blue screen, cupboard doors falling off completely or wonky, signs of water damage on ceiling and on floor, furnuture that was warn with rips in the fabric. The apartment was spacious and had a lovely ocean view along with good quality block out curtains. Parking is difficult later at night when it becomes full. Pool, spa, sauna and gym were great.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Nathan

Very clean and close to main centre

Partner

8/10

Excellent

06 Jul 2026

Kerryl

We had a great Beach view, . The reception staff were good. The room was clean. Parking underneath, we thought the parking for our car was expensive. We got upgraded from a Studio room to a 1 bedroom Ocean View Apartment, which was great.

The only downside , was the bathroom was old, with the shower in the bath. it was neat and tidy , with housekeeping giving us fresh towels everyday.

Partner

8/10

Excellent

30 Jun 2026

Pete

Close to tram that takes you straight to CBD and Rundle mall - hidden gem nearby is Glenelg football club - Great food/Beer/Pokies

Partner

6/10

Pleasant

29 Jun 2026

Loyd

A great location. The ocean view apartment we arrived to had a slight smell, perhaps food related. The night manager was helpful in bringing products to spray and remove the odour.

Shower is the old fashioned step-over-bath wall type… not ideal for many adults I should think.

10/10

Exceptional

29 Jun 2026

Danielle

Great location. Friendly staff and heaps of amenities.

Self

10/10

Exceptional

29 Jun 2026

Mary Helene

Always love our stay. And feels like a holiday doing a beach run, Sauna and indoor pool swim!

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Charles Preston

Ocean view

Family_with_children

10/10

Exceptional

28 Jun 2026

Mardi Jane

Love that there is secure parking at the building. Our room was clean, bed and pillows lovely and comfortable.
We had a view out the front which was great. The area is quiet, with shops close by.

Partner

6/10

Pleasant

25 Jun 2026

Declan

Room was nice. unfortunately I was placed in a room next to the elevator shaft, which was very popular throughout the night. ventilation system needs a serious upgrade. No fans and with the aircon set, it was still hot.
Other than that the room was good.
Staff very nice

Partner

8/10

Excellent

23 Jun 2026

John

We have stayed at the Oaks a number of times and the staff are always friendly and helpful

Friends

6/10

Pleasant

22 Jun 2026

Annabelle

The place was nice

10/10

Exceptional

21 Jun 2026

Chris

Great property and location. Convenient for airport, beach and great food.

Partner

10/10

Exceptional

20 Jun 2026

Thomas

Great place to stay enjoying our stay

Partner

10/10

Exceptional

14 Jun 2026

Ben

Fabulous stay for families. Will definitely be back

Family_with_children

10/10

Exceptional

13 Jun 2026

maryann

complimentary upgrade was a lovely surprise

10/10

Exceptional

10 Jun 2026

Jai

Oak is in an excellent location on the Glenelg beach; very close to many good restaurants and all other amenities, including a bar and restaurant on the ground floor next to the reception. You can walk along the beach, swim, sunbathe, etc. any time. I enjoyed my 5 nights stay very much.

Self

10/10

Exceptional

04 Jun 2026

Kelly

Always a great stay.

Family_with_children

8/10

Excellent

01 Jun 2026

Glen

I liked the indoor heated pool and the gym. The location was excellent. I thought $32/night for car parking was ridiculous. Some rooms have smart TV but alas, not mine, casting sport or movies was not possible on the cold, wet and windy weekend we were there.

Family_with_children

8/10

Excellent

27 May 2026

Carl

Absolutely beautiful room with ocean views

Partner

10/10

Exceptional

24 May 2026

John

Great location, friendly staff and lots of space

Friends

8/10

Excellent

24 May 2026

Theresa

Excellent location, extremely helpful staff. Unfortunately our apartment was a little tired, minor maintenance was required i.e. flyscreen door out to balcony was off its rails, security door chain lock was not long enough to engage, toilet roll holder was loose, but on a better note the bed was a 10/10 for comfort. Views to the beach were amazing. Would recommend staying here.

Partner

8/10

Excellent

22 May 2026

Juanita

Fantastic location in Glenelg. Studio room overall nice and comfortable. However bathroom definitely needed an upgrade and wall could do with a paint.
I would stay again if yhe price was right.
Lovely receptionist

Partner

8/10

Excellent

21 May 2026

Jane Rhoda

Lovely location with a beautiful view. The room itself could use some updating, as it felt quite dated and worn. The drawers on the bedside tables and TV unit would not stay closed, the chair coverings were peeling off, and the tiles and bath had visible stains. Overall, it was still a pleasant place to stay, especially if you are more focused on the location than having a fresh modern room.

Partner

8/10

Excellent

20 May 2026

Amanda

Room was clean but there was an awful smell, staff was always good. Indoor heated pool, spa. Location is awesome tram, beach, bus, paid carpark. Rideshares and deliveries superfast

10/10

Exceptional

20 May 2026

Brandon

Terrific stay with great ocean view.

8/10

Excellent

19 May 2026

Kelly

Location is superb. Staff were polite and helpful. The rooms are large, balcony was awesome!
It’s a little run down and not as clean as it could be. Attention to detail from the room cleaner was lacking.

Partner

6/10

Pleasant

18 May 2026

Mary

The location is great, views are awesome.
Place is a bit run down, carpet needs cleaning otherwise replacing.
Was ok/ fair

Partner

6/10

Pleasant

18 May 2026

Keiron

Bathroom was dirty with mould I asked 3 times on our stay to have someone clean it or get me the products to clean as I have an allergy. other than towel and bin change they didnt attempt to clean the mould. I will not be staying again

Partner

8/10

Excellent

12 May 2026

Iain

There was a bracket in the bedroom for a tv but no tv.
Lacking power points for phone / watch chargers beside the bed.
The bed was comfortable and clean as was the bathroom.

Partner

2/10

Poor

11 May 2026

Cathy

View was good
Beds were as hard as rock
Service questionable

Family_with_children

8/10

Excellent

05 May 2026

Robert

One towel warn.
Seal in oven broken.

10/10

Exceptional

29 Apr 2026

Mark

Location is fantastic. Staff really friendly. Would recommend it for sure.

Self

10/10

Exceptional

29 Apr 2026

jane

I was impressed with how clean & comfortable the beds were and loved the size of the rooms and the beautiful body wash you guys have .. the great coffee and breakfast.
Unfortunately I was not happy there is no free parking.. so we had to move our car often in a 3 hour free zone .

Friends

8/10

Excellent

28 Apr 2026

Sam

Needs updating

6/10

Pleasant

26 Apr 2026

Marc

Park was good, not the room we booked and room was dirty

Partner

10/10

Exceptional

26 Apr 2026

Trent

Loved beach view

Family_with_children

8/10

Excellent

26 Apr 2026

stella

The staff were great. The veiw of the ocean was amazing.The location was perfect for an easy walk to restaurants. The room was very tidy but unfortunately the bath shower had a lot of mould which spoilt our overall experience. We would love to go back but we would do a room
inspection first.

Partner

10/10

Exceptional

25 Apr 2026

Peter

Great view, easy parking

8/10

Excellent

23 Apr 2026

Tony

Staff were very friendly and helpful. The first room we were given was let down by a poorly cleaned bathroom and tile grout that needed a deep clean or refreshing.
When the Manager was made aware of this he kindly upgraded our room to one that was in much better condition.
Overall though while the rooms themselves were well presented the bathrooms are looking a little tired. Certainly not a luxury feel.

Partner

10/10

Exceptional

17 Apr 2026

Lesley

The beach view from the balcony was amazing. A very handy location for eateries.

Partner

10/10

Exceptional

14 Apr 2026

Peter

Been staying here each trip since 2008

10/10

Exceptional

12 Apr 2026

Robert

Wasn’t overlooking the beach, but overall no compliants

Self

2/10

Poor

08 Apr 2026

Dean

Poor room service that’s right there wasn’t any and terrible WiFi. We were told because it was Easter no room service yet we didn’t get any discount because it was Easter. A very disappointing stay to say the least

Partner

10/10

Exceptional

07 Apr 2026

Joelle

Loved the view and we stay at other places on the water front as well I wish I booked it all at the Oakes

Partner

8/10

Excellent

01 Apr 2026

Madonna

Whilst we requested a beach view, I wouldn't have called it that.....technically we could see the beach but we had to be leaning out the balcony. Not what I was expecting, so a bit disappointing. Glad we only had one night there.

Partner

6/10

Pleasant

31 Mar 2026

Amilia

The room was a good size but the bathroom really let the whole experience down. As soon as you walk into the bathroom you can see mould all around the bath/shower. Rather then removing the mouldy silicone they have just tried to cover it up. No filtered water is available to you unless to buy it from the vending machine.
Great location, love being able to walk along the beach every day, and Jetty Rd has plenty of restaurant options

Self

2/10

Poor

28 Mar 2026

Heath

Room was Filthy, not sure when it was cleaned last. Found people clothes behind cupboards and rubbish under beds. Smear marks of some bodily fluids all over the walls. Had to pull out the bed to access a power point and then could not put the beds back properely while using it. TV didn't have free to air channels. View was great but for the exorbitant price it was a massive let down. Would never stay there again or recommend anyone stay there either

Family

8/10

Excellent

27 Mar 2026

roberto

we have been upgraded to a top floor room: great lay-out of the apartment, with uninterrupted ocean views. the apartment would be great with a little bit more of maintenance: walls and doors need a coat of paint here and there.
some amenities in the bathrooms (we had 3 !!) would go a long way.
pity only one of restaurants was open: it looks like the other one is often closed.
overall a great place to stay, with friendly staff and parking available at ground level.

Self

10/10

Exceptional

27 Mar 2026

Peter

Excellent location, very clean accommodation with excellent views

Partner

8/10

Excellent

27 Mar 2026

Marc

Beautiful View of the beach. The room was comfortable but a little run down.

Self

10/10

Exceptional

26 Mar 2026

Landis

great location on the beach

Partner

4/10

Poor

25 Mar 2026

Jessica

Black mould all throughout the shower, heavily stained couch, sand in the sheets which makes me think they weren’t changed after the last guests, bedroom sliding door wouldn’t close properly. We requested the room be made up on our 3rd day but they didn’t change the sheets and they were still full of sand. Apartment needs a deep clean and maintenance.
The apartment was extremely noisy on Saturday evening which affected our sleep greatly. It’s positioned above a bar with very loud music. No where in the description or booking process did it mention noise disturbances so this was very disappointing.
When we arrived we were informed of an additional fee of $32 per night for parking even though when I booked it said free parking.
The only good thing about the apartment was the great location.

Family_with_children

8/10

Excellent

21 Mar 2026

Kathleen

Staff were lovely but the rooms look a little tired

Self

10/10

Exceptional

14 Mar 2026

grant

Yes was as requested

4/10

Poor

09 Mar 2026

Rodolfo

The rooms that we booked advertised on the internet were certainly not the rooms that we recieved ??????

Friends

8/10

Excellent

09 Mar 2026

JANE

The view from the room was spectacular, ocean view with side views of the pier and action on the beach.

Self

6/10

Pleasant

08 Mar 2026

Michael

Bed sheets were washed but still dirty with a questionable stain (which should have been spotted at point of house keeping), requesting replacements they arrived again with what looked like bodily stains on them, and the third set had blood! Eventually we went to the store room ourselves to find some clean sheets to make our own bed. The dish washer made strange noises, didn't clean anything but did smell of electrical burning. The washing machine was even worse for the noise and left clothing dripping wet. Wardrobe handles had obviously broken in the past but instead of replacing them they just sealed the holes off and had to grip the surrounding edges to open/close. There was a single frying pan supplied in the kitchen area, which was the smallest pan in the world (it struggled to accommodate a single fried egg!) - the location is great and the view from the balcony is lovely, but the place just feels very tired and instead of things getting fixed they get bodged. Staff are lovely but unfortunately, ineffective.

8/10

Excellent

05 Mar 2026

Diane

Good location. Apartment a bit dated, but had everything I needed

10/10

Exceptional

04 Mar 2026

Karen

No balcony but still nice view

Partner

8/10

Excellent

03 Mar 2026

Sally

The combo washer dryer provided in the room was a major issue. Hours spent trying to get clothes dried.

Partner

10/10

Exceptional

01 Mar 2026

Kristan

Wonderful ocean view!

Family_with_children

8/10

Excellent

01 Mar 2026

Ewan

Service was good and location great but rooms need upgrades. Bathroom was not up to standard and TV was very old

Partner

10/10

Exceptional

27 Feb 2026

Diane

Absolutely fantastic place, right on the beach and close to the centre of Glenelg too. Very comfortable apartment with everything I needed

Self

10/10

Exceptional

27 Feb 2026

Maria A

A beautiful modern spacious 1 bedroom apartment was our home for 7 days. Clean and quiet it had spectacular views from our balcony and location was perfect, close to everything. We would definitely stay here again

Partner

10/10

Exceptional

27 Feb 2026

BRANKO

Everything was perfect .location facilities dinning etc.but the pool was super great the kids loved it

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Matthew

Great location. Right on the beach, close to shopping & restaurants. Stayed for 2 nights total. Turned up assumed there would be on-site parking for our vehicle. There was but it cost $32 per night! No face cloths on arrival in the bathroom, after room service we had 1 between 3 of us... We had our infant child with us assumed there would be a portacot in the room... No. They wanted to charge $20 extra per night. Had 4 plugs in the room & not one of them fit the bathtub. So couldn't bath the child. Coffee pods not topped up during room service.
Rooms could do with a really good clean, couch was stained, skirting was badly marked. Bathrooms could do with a deep clean as well.

Came for a relaxing time, didn't want to chase people around the hotel & tell them how to do there job properly.

Be prepared for extra charges across the board!

Oaks Pier Plaza Hotel do better!

Family_with_children

4/10

Poor

23 Feb 2026

Loredana

the room was average and the bed so small, staff were not really helpful, extra costs were not included in the room costs

Partner

6/10

Pleasant

20 Feb 2026

Christine

Room could of been cleaner, could see spill marks Walls need painting, bathroom grout needs deep clean. Some cupboard doors didn't close properly. Windows inside and out very dirty. Balcony glass had hand marks inside.
Beds very comfortable, views amazing.

Partner

8/10

Excellent

19 Feb 2026

Tracey

Great views from room, but bathroom is the letdown with shower in bath very cramped and slippery.

Partner

8/10

Excellent

16 Feb 2026

Sandra

Fabulous location and friendly staff!

Partner

10/10

Exceptional

11 Feb 2026

BRONWYN

The view from room over the beach/sea was amazing! The staff were friendly, location walkable to everywhere!
The unit was laid out well with everything you needed! They just need to upgrade some of the furniture as old, torn or chipped eg coffee table edge was very chipped, dining room chairs torn

Leisure Partner

4/10

Poor

10 Feb 2026

Alex

I arrived late at night, the room i was given had broken curtains, looked extremely old and neglected, with stains on the walls and carpet.
I asked to be moved due to the curtain, the second room wasnt much better, the bath was covered in rust and black mould, the walls were filthy and the pillows hard stains on them.
The place needs a serious renovation

Business Self

10/10

Exceptional

05 Feb 2026

peter

Room was really good , quiet and clean - staff friendly

Leisure Partner

8/10

Excellent

04 Feb 2026

Simone

Reception staff were very accomodating with a last minute room change which was more accessible for my elderly parents.

Leisure Partner

8/10

Excellent

02 Feb 2026

Pam

The thing that stop it getting top rated was the room wasn’t clean properly very dirty under all furniture and not clean well on stopover nights needs to be a bit more upgraded very dated

8/10

Excellent

01 Feb 2026

sharon

Yes

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Paul

The staff were very helpful and accommodating.

Leisure Family

4/10

Poor

26 Jan 2026

Kelly

Unfortunately I would not recommend our 'Premier' room as anywhere close to value for money, or 'Premier'. There were food stains on the wall, the balcony was filthy, both dining area and surrounds.
The shower recess was full of mould and there was water damage to both bathroom doors.
The couch had more than one stain, and upon opening the utensil drawer in the kitchen, we found food stuck to utensils.
This was supposed to be a luxurious feeling getaway for us, and instead of feeling spoilt and relaxed, we were left feeling extremely disappointed with our choice.
Absoluely zero attention to detail and definitely overpriced.
We will not be returning nor recommending this property.

10/10

Exceptional

23 Jan 2026

David Robert

Front desk staff constantly welcoming, polite and helpful.

Leisure Family

8/10

Excellent

23 Jan 2026

Amon

Great

6/10

Pleasant

17 Jan 2026

Brad

The room is in need of a coat of paint & new carpet, nice location, staff okay.

10/10

Exceptional

16 Jan 2026

Domenico

Great location and sea views

8/10

Excellent

12 Jan 2026

Gianni

Room was acceptable with the exception of the combined Shower / Bath. Use of the shower potentially dangerous due to high probability of Slips / Falls.

My wife actually bruised her knee quite badly getting out of the shower

Leisure Partner

10/10

Exceptional

12 Jan 2026

Linda

All good thanks

8/10

Excellent

11 Jan 2026

David J

Great view

Leisure Partner

10/10

Exceptional

11 Jan 2026

Michelle

Very bright, clean lobby with friendly, welcoming staff. We paid extra to have an oceanview room and it was money very well spent. Go ahead and spend the extra for the seaview; it’s certainly worth it. Our room was spotless with very comfortable beds and a well-stocked kitchen. It was wonderful to have a dishwasher and washing machine with powder sachets provided. With the beach right out of doorstep I really didn’t think we needed to swim in the pool, but I’m so glad we did. The water was divine, so smooth and refreshing. The spa and sauna were both awesome too. The balcony was the absolute best thing! I loved sitting out there, watching the waves roll in. It was also good that my teenagers could go to the beach together and I could watch them from the balcony. It was an absolute dream of a hotel, 100% recommend it.

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Matthew

The property has some good amenities, we really liked the pool, however the rooms need some attention.
The washing machine in my room was out of order.
The dishwasher in my parent’s room malfunctioned.
The staff were very accommodating and cleaned our clothes and arranged housekeeping to do the dishes but it was disappointing the appliances were not well maintained

Leisure Family

10/10

Exceptional

04 Jan 2026

Barbara

Main room, kitchen & bedrooms excellent and very clean. Bathroom needed upgrade. Staff at front desk extremely helpful. Would stay again.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Stephen

Size of the room

8/10

Excellent

03 Jan 2026

Jason Jd

Yes

10/10

Exceptional

03 Jan 2026

Michelle

.

8/10

Excellent

01 Jan 2026

Zhongyuan

Overall the place is good. It's next to beach, lots of dinning options nearby and friendly staff. The housekeeping needs improvements, the cleaner forgot to empty the bin and add new dishwash power.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2025

Richard

Stay was ok but a fridge with broken door shelves, a cooker where the knob setting had worn off and a TV with no internet connection meant we were always trying to find work arounds to have a meal and an evening in.
But bedrooms, bathrooms, sitting areas especially the balcony were comfortable.

8/10

Excellent

28 Dec 2025

Ruth

Rooms are very tired looking

Leisure Partner

10/10

Exceptional

28 Dec 2025

Ankur

Great location, staff was helpful with a smile on their face

Friends_and_family Family