Grand Hotel Masseria Santa Lucia

Italy , Puglia
Ostuni Marina Ostuni, SS 379, km 23.500, Ostuni Marina
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50 reviews shown

10/10

Exceptional

17 Oct 2025

Patrick

Very nice resort with nice walking route to the beach. Super friendly staff and nice food from the restaurant!

Friends_and_family Family

4/10

Poor

29 Jul 2025

Francesco Bruno

Resort needs an upgrade as in a lick of paint and rooms upgraded also. Limited food options breakfast ok. This resort requires a vehicle to get around as it’s far from everything including buses and taxis not that I saw any. Car is a must

Leisure Friends

4/10

Poor

21 Aug 2024

zakhar

Very outdated

Leisure Family

6/10

Pleasant

13 Aug 2024

Kirk

Not well designed

Leisure Partner

8/10

Excellent

19 Sep 2023

Jasmine

Stayed here for a wedding. Pool and hotel were clean and comfortable. Very relaxing atmosphere. Staff at weren’t very friendly when needed assistance with things and failed to make a dinner reservation when I asked them to. They weren’t able to seat me at the restaurant.
Staff didn’t seem to like English speaking guests and found us more a nuisance.

Leisure Friends

2/10

Poor

21 Aug 2023

fabian

If you are interested in staying at this hotel, please be advise that they do not speak any other language but Italian. They make it very difficult for us travelers ( English speaking) to communicate with them. The staff is very rude, talks in Italian and laughed at us when we requested service to charge our vehicle at the station. We ordered orange juice 4 glasses and they would roll their eyes or make comments which obviously we did not understand. We tried our best to speak minimal Italian but they made it very difficult. The service at the buffet we were never approached by a server, they would walk by our table and not help us.
The location is not bad but walking from the parking lot to the hotel at night was pretty risky as the road is very rocky. Sadly, this is a hotel we would not consider to stay again.

8/10

Excellent

24 Jul 2023

Sandra

Beautiful pool area

Leisure Family

6/10

Pleasant

18 Jul 2023

christopher

Room has crawling insects. Property is old. Dining options very limited. Restaurant open for an hour during lunch and was pricy for a fixed menu. Room service also had limited hours. Beach is a bit of a hike and not the best. The sandy beach required a shuttle bus and was packed when I visited. Not much to do around hotel without a car.

Family_with_children

8/10

Excellent

09 Jul 2020

George

Overall a good experience

We stayed there for one night only and I have nothing new to add that hasn't already been said. The location, the pool, the area, the staff were simply excellent.

The hotel itself feels a bit dated when compared to others, sort of like a time machine back to the 90s, but I doubt anyone comes to stay here for that.

Would I stay again? Yes.

Partner

8/10

Excellent

09 Jun 2019

David

Club Med without the dancing

The hotel was really good value with a large pool and attractive sitting out areas.After initial surprise by non English speaking staff at reception service was friendly and helpful.
There are no restaurants within walking distance so either drive to lunch dinner or full board.The remoteness makes for a v quiet stay Has an international client base and some coach tours but few Brits if you want to get away from it all

Partner

10/10

Exceptional

25 Oct 2018

Eddie

Location, grounds and staff were great. We were lost driving from Rome to Santa Lucia, called hotel to let them know we were going to arrive after midnight, their response was \" no problem, we will waiting for you\". We asked if we could have a late check out of 11:00 they said \"how about 12 so you dont have to rush\".

10/10

Exceptional

04 Apr 2017

S Wilde

Stopover after flying into Brindisi

Really lovely place

Family

6/10

Pleasant

23 Aug 2015

Verified traveler

When asking about the cost of dinner we were informed it was more expensive than it actually was - I was corrected, via Expedia after airing initial views. There was no info in the welcome pack about room service whatsoever, however apparently there was. The facilities were good, in particular the pool, tennis etc. the hotel is outside of Ostuni and it costs about €20 one way into Ostuni old town. There is a free bus every couple of hours on an evening - the timetable says it takes 30 mins - we did the journey twice and both times it took 50 mins. Taxi was easier which reception helpfully organised. The let down for us was the poor rooms - sparse and very basic.

6/10

Pleasant

15 Sep 2014

DocBee

Interesting Hotel popular with package holidays

We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

6/10

Pleasant

15 Sep 2014

DocBee

Interesting Hotel popular with package holidays

6/10

Pleasant

15 Sep 2014

DocBee

Interesting Hotel popular with package holidays

6/10

Pleasant

24 Sep 2025

Alix

Expérience Moyenne

L'hôtel s'étend sur une grande distance, ce qui fait que de l'accueil a la chambre il faut marcher une distance non négligeable, et encore pire pour atteindre la plage privée.

Il n'y avait pas de wifi dans la chambre (et pas de réseau) et la smart tv ne fonctionnait pas (les fonctionnalités \"smart\" du moins).
Chambre vieillotte avec des équipements et un mobilier (dont la literie) de qualité moyenne.

Le velo elliptique de la salle de sport ne fonctionnait pas.

Il y a une fente assez importante entre les deux panneaux coulissants qui cachent la baie vitrée la nuit, donc impossible d'avoir le noir complet pour dormir.

La personne qui nous a servi au dîner était désagréable (à la limite de l'impolitesse), et le dîner est cher pour une qualité pas au rdv, en plus d'être bruyant.
Il y a des guêpes qui vous empêchent de prendre le petit-déjeuner tranquillement sur la terrasse.

Pour le positif : Espace piscine agréable, et personnel de l'acceuil agréable et professionnel.

Partner

6/10

Pleasant

21 Sep 2025

Patrick

Resort moyen

Resort isolé, restaurant très cher.

Partner

6/10

Pleasant

04 Sep 2025

Ana paula

Café da manhã excelente
Limpeza do quarto e banheiro a desejar … o chão não foi limpo depois que entramos na unidade
Chuveiro com pouca água e muito quente ..

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Sebastien

On a adoré

Que ça soit les chambres, la piscine avec son snack, la plage privé ou le personnel d'une grande gentillesse, nous avons adoré notre séjour et nous reviendrons à coup sûr! Les Pouilles sont une région magnifique à decouvrir et cet hotel est parfait pour y séjourner.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Lorenzo

Tutto perfetto

Business_and_leisure Family_with_children

8/10

Excellent

31 Jul 2025

André Rodrigues da

Hotel muito bom, porém bem fraco no item refeições. Restaurante bem simples e comida não está à altura do Hotel. Pouquíssima variedade. Precisam melhorar esse item. Atendimento dos funcionários muito bom e cortês, exceto do barman da noite. Recomendo o hotel. Muito bonito, piscina maravilhosa, Spa completo e pertinho da praia

Leisure Family

4/10

Poor

21 Jul 2025

Jean-Jacques

Passez votre chemin

EAU NON POTABLE au robinet, une bouteille gratuite puis vous payez !!!
Pas de papier toilette ni de shampooing qu'il a fallu réclamer
Hôtel isolé, loin de tout
Piscine ferme à 18 heures.
Personnel ( accueil, restaurant) peu aimable

Partner

10/10

Exceptional

05 Jul 2025

Odette

Bra hotell och bra läge

Fint hotell med gym och fina salta bad nära.
Fantastisk frukost.
Väldigt fin och stor pool.
Rent och fint överallt, kan absolut tänka mig boka detta igen!

Partner

10/10

Exceptional

27 Jun 2025

Anna

Perfekt boende, lugnt läge och vackra bilar runt om. Poolområdet också mycket fint

Partner

8/10

Excellent

18 Jul 2024

Anne

Helt ok hotell

Helt ok hotell. Fint og stort badebasseng ute. Fine strender.

SPA avdelingene kostet penger, selv om man var gjest ved hotellet. Og treningsrommet var ubrukelig siden aircondition ikke fungerte. Det var veldig uheldig, da vi booket hotellet pga trening inne.

Hotellet ligger rett ved en superfin, gammel by som heter Ostuni. Anbefaler å ta turen dit for solnedgang og middag.

Friends_and_family Family

2/10

Poor

15 Jul 2024

Ciro

Della masseria ha solo la facciata storica .

Leisure Partner

8/10

Excellent

05 Jul 2024

Alessandro

Sea landscapes

Leisure Partner

6/10

Pleasant

02 Jul 2024

Silvia

La colazione è un po’ troppo standard.

10/10

Exceptional

08 Sep 2023

Matteo

Personale qualificato e molto professionae

Business Partner

6/10

Pleasant

04 Sep 2023

Monika

Tolle Anlage, kulturelle Sehenswürdigkeiten nahe

Die Anlage ist herrlich gross mit schönem Pool, schöner von Palmen gesäumter Allee zum Meer, grosse Liegewiese am Meer mit Liegestühlen und Sonnenschirmen.
Grosse Zimmer, genug Ablagefläche im Bad.

Partner

10/10

Exceptional

06 Aug 2023

Jorge

hotel para recomendar

lindo hotrel, grande, comodo,

Partner

10/10

Exceptional

01 May 2023

Matteo

Ambiente raffinato e confidenziale, discrezione e professionalità. Ottimo in tutto, altamente consigliato.

Business_and_leisure Family_with_children

8/10

Excellent

05 Sep 2022

Karina

La struttura è bella. La pulizia delle camere è da migliorare. Il personale è molto gentile e accogliente. La preparazione del cibo al ristorante è da migliorare.

Business_and_leisure Self

8/10

Excellent

01 Sep 2021

Verified traveler

Buono

Piscina, viale alberato per arrivare in spiaggia e strutture esterne molto belle, camere un pò datate da sistemare. Personale gentile e disponibile

Friends_and_family Friends

8/10

Excellent

26 Jul 2021

Lejf

Godt og stabilt hotel.

Godt hotel med mange faciliteter.

Partner

4/10

Poor

10 Jun 2021

Alessandro

Viaggio di lavoro

Struttura molto grande, arrivo notturno, nessuna indicazione del parcheggio. Camera ampia ma datata, scarsa illuminazione. Letto pulito ma materasso molto usurato e rumoroso. Nessuna presa elettrica ai lati del letto, nessuna presa USB. Prese elettricità in camera non funzionanti. Ogni mattina l’elettricità era assente, anche inserendo la scheda più volte; dopo aver fatto segnalazione il primo giorno, il problema si è ripetuto anche il secondo giorno ( quindi doccia al buio nel bagno senza finestre) . Bagno bello ma diffusore doccia a muro incrostato, l’acqua non usciva bene.
Non possibilità di chiudere la porta a chiave.Personale molto gentile e cortese

Business

10/10

Exceptional

25 Aug 2020

Verified traveler

Elegante, silenzioso. Posizione ottima. Personale cortese

Leisure Partner

8/10

Excellent

24 Aug 2020

Vincenzo

Struttura un po’ datata ma ben tenuta, Comoda, dotata di tanti servizi e un buon livello di professionalità.

Leisure Partner

10/10

Exceptional

25 Jul 2020

Lejf

Super fint hotel.

Super fint hotel med god service og god Italiensk mad.
Byen Ostuni bør besøges under opholdet.

Partner

10/10

Exceptional

30 Sep 2019

luca

Oasi di Relax

E' il secondo anno che torno la Grand Hotel Masseria nei miei tour di lavoro in Puglia. Come sempre struttura e personale hanno dato il meglio. Alla prossima.

Business

10/10

Exceptional

26 Sep 2019

luca

Piacevole soggiorno lavorativo

Bella struttura che con il suo viale alberato ti accompagna fino al mare. Particolari e riservate le camere con il loro ingresso indipendente direttamente sul giardino.
Servizio di qualità, bene tutti i \"ragazzi\" del ristorante ... che dire ... alla prossima !

Business

8/10

Excellent

11 Sep 2019

COLLARD

Cadre très agréable dans une propriété qui a su conserver son authenticité.Certains endroits nécessitent un rafraichissement.
Très belle et grande piscine.Dommage pour la plage rocheuse..
Très bonne cuisine (demi-pension) mais petit déjeuner décevant sauf les fruits frais en abondance.
Belle réactivité du personnel technique: support de douche cassé et réparé quasi immédiatement.

Leisure Partner

6/10

Pleasant

05 Sep 2019

Verified traveler

Das Hotel ist an einer schönen Lage aber etwas in die Jahre gekommen. Eine Renovierung wäre nötig.
Das Frühstück ist etwas mager.

Leisure

6/10

Pleasant

24 Aug 2019

Verified traveler

Struttura stupenda. Peccato che i titolari non si rendano conto di quanto sia pregevole e non fornisca o nessun servizio tranne quelli essenziali. In piscina non c'è alcuna musica non c'è animazione né diurna né serale. In 7 giorni un solo spettacolo folkloristico che alle 22:40 è terminato. Il posto è meraviglioso ma noioso da morire. Internet è totalmente assente, dicono che è presente in tutte le camere, ma non è vero. Il personale è stato gentile e ci ha spostato in una camera nella struttura principale dove in teoria c'era internet. Invece anche li ed in piscina era quasi sempre assente. Inoltre il letto matrimoniale e costituito da 2 materassi separati e nel nostro caso con uno spessore differente che ha reso molto scomodo dormire. Il secondo giorno che eravamo lì sono arrivati degli ospiti francesi che all'inizio sembravano solo una bellissima grande famiglia in vacanza. Dopo un'ora hanno monopolizzato la piscina giocando a pallone in modo violento. C'erano tante famiglie con bimbi piccini che sono scappate per paura che arrivasse una pallonata ai piccoli. Di fatto hanno impedito a chiunque di fare il bagno. abbiamo fatto presente la cosa a bagnino (in sostituzione di quello abituale xchè di riposo) e reception ma nessuno ha fatto nulla. Una considerazione speciale per Ornella che si occupa del bar della piscina da sola in modo eccelso ed una per Francesco il bagnino abituale che è molto professionale. Bravissimo anche lo staff del ristorante.

Leisure Partner

8/10

Excellent

23 Aug 2019

Verified traveler

Bon séjour global
Un peu vétuste , manque de rafraîchissement
Localisation ok
Chambre spacieuse au calme
Petit déjeuner à revoir et varier

Leisure Partner

10/10

Exceptional

19 Aug 2019

Verified traveler

Molto positiva, posizione, spiaggia, servizi

Family

8/10

Excellent

17 Aug 2019

Tutto perfetto..location ottima , unico difetto il rumore fastidioso del terminale in stanza dell’aria condizionata.

Leisure Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Wow! Struttura ben tenuta, dotata di tutti i comfort. Vacanza a dieci stelle!

Friends_and_family Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

mare favoloso ottima posizione .

Struttura con enormi potenzialità ma servizio poco presente, diversi problemi in stanza risolti dopo alcuni solleciti, personale comunque gentile.
Grande struttura adatta a famiglie con bambini poco adatta a coppie che ricercano silenzio e relax .
Colazione internazionale senza prodotti tipici pugliesi, comunque buona scelta .
Ottima la piattaforma e l’area attrezzata sugli scogli .

Partner