La Terra

10/10

Exceptional

27 Jun 2026

Edgardo

I really enjoyed my stay here. The service was excellent, and the property is beautifully maintained for a historic place. You can tell they work hard to preserve its original character, which makes the experience feel authentic and special.

Self

10/10

Exceptional

24 Jun 2026

Michael

Wonderful hotel in old San Juan. Historic building right in the historic district with easy walking access to main sites, forts, etc. The rooms are large with lots of character. Breakfast was excellent. Pool was small but very nice with a good view of the city and port. Beds were very comfortable and staff were helpful and kind. Really enjoyed our stay!

Family_with_children

8/10

Excellent

22 Jun 2026

Odane

Had a good time

Family_with_children

10/10

Exceptional

22 Jun 2026

Jackaline

The room was clean, beautiful and comfortable. Although we were there when the water crisis occured, the hotel was able to provide purified water to bathe with until it was resolved. Friendly staff and ambiance was tranquil, comfortable and I felt safe.

Family

8/10

Excellent

22 Jun 2026

Ignacio

Everything was pretty good, bad note as they wanted to charge us 50$ for a 90 min late check out

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Jacqueline

Clean room

Family_with_children

10/10

Exceptional

20 Jun 2026

Nancy

The rooftop terrace and pool were fabulous, and the view memorable. Access to a large kitchen in our superior room was so helpful. The air conditioning was refreshing after hot days of walking.

Family

6/10

Pleasant

19 Jun 2026

BRYAN

Es muy antiguo y los baños mal estado pisos sucios

Partner

8/10

Excellent

09 Jun 2026

Roancy Arocho

Lugar centrico en el Viejo San Juan

Partner

10/10

Exceptional

08 Jun 2026

EDGAR

Second time staying here and it's always a pleasant experience. Would definitely recommend!

Family_with_children

6/10

Pleasant

07 Jun 2026

Maria

The first day there were only 3 towels for four people that’s not good told front desk advise her about that morning she said ok will let the cleaner know. but when we return to room still three towels there not good.

Family

10/10

Exceptional

07 Jun 2026

Raheel

Perfectly located, very comfortable beds, clean. Gives European vibes. Staff was super helpful. Would definitely stay here again.

10/10

Exceptional

05 Jun 2026

Joseph

Amazing views, pool, staff, rooms, location... we loved it 😍

Partner

10/10

Exceptional

05 Jun 2026

Dean

We loved the rooftop patio. It was a great place to hang out at the end of the day. All the hotel meals we had were excellent. The location was in the heart of Old San Juan which made walking around really convenient.

Family_with_children

10/10

Exceptional

03 Jun 2026

chelsea

Cute place and great location. Quiet at night and beds are super comfy.

Family_with_children

6/10

Pleasant

02 Jun 2026

Stephanie

It needs a little ore cleaning and maintaining the location is great everything is near it’s a quite street. But needs more cleaning

Partner

10/10

Exceptional

30 May 2026

Luiza

The location is amazing, lots of restaurants and bars steps from the place. The main plazas and castles are 15/20 minutes away. We got the apartment on the basement and it was perfect for us (me, husband and 6 month old baby). With the feeling that we were living “back in time” the room has a big bed, a crib and nice living room area (with a mini fridge) that we hangout when it got too hot out. The Terraza is 10/10 we wish we had stayed longer in town to spend more time there.

Family_with_children

10/10

Exceptional

29 May 2026

Miguel

Todos muy bien

Self

10/10

Exceptional

25 May 2026

Alicia

We had the loveliest stay here. The hotel has so much character and is just beautiful. Our room was clean, the AC worked extremely well, and our bed was comfortable. The staff was incredibly helpful and kind. The location was perfect and the rooftop was amazing! We would definitely stay here again and would recommend it to anybody visiting the area.

Partner

8/10

Excellent

25 May 2026

Eddy

The tv doesn’t work in my room 126

10/10

Exceptional

24 May 2026

Vanessa

It’s was a big beautiful apartment. The roof top pool has a beautiful view. Staff is nice all around. Enjoyed my stay.

10/10

Exceptional

23 May 2026

LORNA

Beautiful Place! Great Location & Customer Service

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Man

Situates and n the historic district. Closes to restaurants and shops. Clean and well maintained. Staff are friendly

Family

10/10

Exceptional

19 May 2026

Laurie

This is a well priced gem just a block from the waterfront promenade. The ceilings were high and while the room could use a little update (the toilet shrieks when you flush), we were comfortable and secure. The rooftop is absolutely lovely. Convenient to everything. We would go back.

Partner

10/10

Exceptional

18 May 2026

Christopher

Incredible stay 100% would recommend. Rooms were very clean and gave that Old San Juan vibe. Staff was kind and very helpful.

Partner

10/10

Exceptional

15 May 2026

SALVADoR

A++++

2/10

Poor

14 May 2026

Adrianna

Malisimo

Self

10/10

Exceptional

12 May 2026

Josue

The service at the front desk was excellent — friendly and very professional. The place was beautiful, and the breakfast was incredibly delicious, we absolutely loved it. Everything was perfect. Thank you!

Partner

8/10

Excellent

10 May 2026

Mark

The roof top was our go to spot to chill. Very quite and laid back. Cool evening soft light over the area

Friends_and_family Family

8/10

Excellent

09 May 2026

Carol

Great staff. Perfect location!

Self

10/10

Exceptional

08 May 2026

Lauren

Second time back - enjoyed my stay again, this time with my mom.

Family

10/10

Exceptional

07 May 2026

Kelley

Right in the heart of downtown Old San Juan. Beautiful streets, easy to walk around. Streets are super narrow & parking is terrible, all parking garages around were full so we parked at near by small airport & taxied back to the hotel. The hotel did let us put our stuff in a back room until check in. This hotel was beautiful & very unique. We enjoyed the rooftop & splash pool.

Partner

10/10

Exceptional

05 May 2026

Kristopher Bonnie

Small, unique hotel in a fantastic location! It’s within walking distance to all of Old San Juan, which made exploring so easy and enjoyable. Such a great find. I would definitely stay here again!

Friends

10/10

Exceptional

01 May 2026

Michael

The staff was wonderful and the location was great for seeing the city... The hotel and room were clean and well kept. We were on the 3rd floor and the hot water took a couple of minutes to get there but it did arrive... The rooftop was great... Very relaxing... It's a nice place to stay.

Family

10/10

Exceptional

29 Apr 2026

Nelida

The breakfast menu eye autistic

8/10

Excellent

28 Apr 2026

Jessika

This hotel is located in old San Juan very accessible there are elevators so disregard the other reviews. I stood here since I was going on a cruise. It is very close to the cruise port. I would say about eight minutes in an Uber. It is a very narrow tight street. There is a few restaurants located around here. I don’t have any complaints since I only stood one night. You don’t necessarily have to eat here. I must say there are many restaurants located around the area that is walkable that you should try.

Partner

6/10

Pleasant

28 Apr 2026

Leslie

Very dated needs some renovation IMO

Partner

8/10

Excellent

26 Apr 2026

Elaine

Very cute, well located guest house in Old San Juan. Beautiful old building with small pool on rooftop. Room was large and very comfortable. The only problem was ironically, it was too cold. The AC was blasting and you cannot control the temp- you have to call the front desk which is awkward in the middle of the night.

Partner

10/10

Exceptional

26 Apr 2026

Jean

Great stay

10/10

Exceptional

23 Apr 2026

Christina G

Beautiful Spanish colonial esthetic. Clean rooms. Roof top at night was tranquil and relaxing. Staff was pleasant and helpful. Decent prices for food. Not overpriced compared to other places. Adorable cute fat cat to greet us that loves pets.

Partner

8/10

Excellent

21 Apr 2026

Laura

Fantastic location.

Partner

10/10

Exceptional

19 Apr 2026

Tshala

It was a great experience. Overall happy and relaxed ☺️

Partner

10/10

Exceptional

18 Apr 2026

Susan

Very convenient location, friendly staff, spacious room and quiet.

Partner

8/10

Excellent

10 Apr 2026

Raynaldo

Pool was out of service

2/10

Poor

07 Apr 2026

Mark

This hotel is NOT what they say they are.
The place was dirty and several things occurred that were really disappointing- for ex- the air conditioner was controlled by the front desk(so if you wanted to turn it up or down,you call the front desk). They did not offer coffee in the room. You could BUY it at the front desk. For the price they are asking per night- did not live up to the description. There were other things too.

Partner

6/10

Pleasant

07 Apr 2026

Francis

The best thing they have is their staff but it was a terrible experience no parking no soap no shampoo or toothpaste

Partner

8/10

Excellent

06 Apr 2026

Teresa

Very good hotel in Old San Juan. We were frustrated that we couldn’t regulate the temperature in our room. This could only be done by the front desk.

Partner

10/10

Exceptional

06 Apr 2026

Isabelle

Loved all of it, but research parking ahead of time!

6/10

Pleasant

05 Apr 2026

DOUGLAS

Staff is great, they are willing to help.

Terrace is great - good food.

Mini bar down stairs is very convenient

The room we were looked old and below standard, need better maintenance, things just felt like they were going to break apart- beds are super uncomfortable.

Family_with_children

8/10

Excellent

03 Apr 2026

Angela

Breakfast was excellent. Pool was closed for maintenance.

Family

10/10

Exceptional

01 Apr 2026

Scott

Pool was

4/10

Poor

31 Mar 2026

Lisa

Rooms and rooftop areas need a deep cleaning. Cigarette butts and a non working drink vending machine on the rooftop. Pool was closed, we weren’t informed. 1 bath towel, hand towel and washcloth for 2 guests, the rooms weren’t even decorated as seen in the online pictures. . No tissues, paper towels in the room or bathrooms in the building. Overall not what we saw in pictures at all! Bathroom amenities were lacking. Several hair conditioners, no body lotion. Sadly didn’t take any pictures.

Friends

10/10

Exceptional

28 Mar 2026

Timothy

Everything was perfect.

Partner

10/10

Exceptional

27 Mar 2026

Javier

Nice

8/10

Excellent

27 Mar 2026

Eve

Beautiful area of Old San Juan. Walkable to many restaurants and attractions. Hotel
Pool was closed. But it’s a lovely place and I’d stay again.

Self

8/10

Excellent

23 Mar 2026

Marshall

Breakfast on the roof was super delicious! Disappointed the pool was being renovated as that would have been nice after a very long day of traveling. This was our second stay and would stay again.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Jose M

Property is at an excellent location.
Pool was under maintenance.

Family

8/10

Excellent

22 Mar 2026

Susan E

It was a very quaint, traditional Old San Juan hotel. I found it charming but people used to luxury would not appreciate it. Very convenient for walking and touring Old San Juan.

Family

6/10

Pleasant

21 Mar 2026

Kelly

Wish we were notified the pool was closed before booking.

10/10

Exceptional

16 Mar 2026

Michelle

Ask for iron, and towels

10/10

Exceptional

16 Mar 2026

Javier

Nice

10/10

Exceptional

16 Mar 2026

Ken

Good locations

8/10

Excellent

15 Mar 2026

Nicola

The hotel, room, staff, and breakfast on the terrace were all delightful. We really enjoyed our stay. It was a great location/home base to walk to everywhere in old San Juan. I was frustrated/disappointed to learn that the rooftop pool was under construction and unavailable when we arrived. We also had to go to the front desk every time we wanted to change the AC temperature in the room. The room was dark and we were unable to open the window shutters because they are a historic part of the building and not allowed to be moved/opened. An extremely charming room, but also dim. Overall a great experience. The breakfast view and food were amazing. I'd recommend this hotel to anyone looking to stay in old San Juan.

Partner

6/10

Pleasant

13 Mar 2026

Norma

Location was great

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Pamela

The location was very good. Close to the fort, shopping, and restaurants. We loved Ikd San Juan

Partner

10/10

Exceptional

11 Mar 2026

GREGORY

Everything was fabulous except the pool was out of order

Still a great hotel experience!

Partner

10/10

Exceptional

11 Mar 2026

Ernesto

Located in Center of Old San Juan. Walking distance to all entertainment spots.

2/10

Poor

10 Mar 2026

Carlos

The property was poorly maintained the worst experience, not clean, pool was not open, no blankets, no towels no soap, no remote control for the air condition etc.
The doors for the room did not lock properly and the windows did not closed or locked correctly.
This hotel should not be allowed to be open to the public.

Partner

4/10

Poor

09 Mar 2026

Kathleen

I was so looking forward to this stay. It was quite expensive and I even paid extra for a balcony room. The staff was helpful enough but, the balcony (3rd floor) was not worth it. the balcony was so narrow you could not put a chair out on it. The room was very noisy. Through 3am each night, there was \"partying\" outside with music, laughter, loud talking. It was endless; an extremely noisy location. Stay somewhere else. The pool was out of commission. We had no notice the pool was unavailable the 4 nights we were there.

Partner

6/10

Pleasant

07 Mar 2026

Nancy

The pool was empty. Pictures on website were deceiving

6/10

Pleasant

07 Mar 2026

danielle

Unfortunately the pool was closed (which was sadly the reason we chose this hotel) the location was great though. There is no coffee maker in the room which was also a bummer for us, they could make an espresso at the front desk area. The hotel is very open and people come in and walk through a lot, we checked in early and they held out stuff which really meant just putting it in a room that no one watched and people could have come in and gone through it taken it, that was a little weird. Beds and pillows not good but the hotel was super cute and rustic so we did enjoy

Partner

8/10

Excellent

07 Mar 2026

Shenice

Historic property so everything isn’t new looking, but beautiful place. The bathrooms had some rusting and residue, I will say I did not like that the little blind to my room was open so anyone could see straight into my room of walking by

10/10

Exceptional

05 Mar 2026

Francesca

The pool was closed, but the location is dead center in the middle of old san juan, which makes up for it

10/10

Exceptional

04 Mar 2026

Julie

The room was very nice, the staff was helpful and the only disappointment was that the pool was closed

Self

6/10

Pleasant

03 Mar 2026

Claudia

Wonderful location, beautiful hotel & restaurant. However, if you are seeing the primary photo & think you can use the pool, you are wrong. There should have been a disclaimer stating the pool was out of service & will be for quite some time. Instead, we got there to a sign that read the pool was undergoing \"cleaning\" - yet there was a whole ass renovation being done! And yet the guy at the desk told us he thought the pool was potentially going to be done in time for one of the days we would be staying. Sorry but anyone with eyes could tell the pool was FAR from being done & was under a total renovation. I do not appreciate the BS this place spewed to us & the misrepresentation of the property. We paid a lot of money for a location that did NOT meet our expectations.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

Julie

The staff was amazing. We arrived close to 7pm and experienced a huge issue with Hotels.com where payment was blocked. The young lady at the desk worked tirelessly to get the issue resolved

10/10

Exceptional

28 Feb 2026

Joanna

Perfect location! Unique rooms, totally authentic feel. Great restaurants and bars around. Friendly and helpful staff. Can’t wait to go back!

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Julie

Clean, nice staff, nice roof deck

Partner

6/10

Pleasant

26 Feb 2026

Susana

Great location, half of the staff was very friendly (Brian the bartender, the cook, one of the front desk girls upon check in, the cleaning crew). Unfortunately the pool was closed and we were not notified...they are making improvments, possible adding an awning, which resulted in a lot of banging all day. I think it will be a perfect stay once the pool is open again.

Friends_and_family Family

8/10

Excellent

26 Feb 2026

Hillary

The old building is exceptionally charming, the view from the rooftop is amazing, and the location for walking Old San Juan is excellent. The amenities and services are pretty spartan (no in room coffee, no extra towels, limited lighting, no way to adjust A/C), but the price is commensurate, so overall we were very pleased with our stay.

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Benjamin

Room was unique

6/10

Pleasant

25 Feb 2026

Allyce

Staff friendly. Loved the location. Disappointed that pool was closed our whole stay which was a big reason why we selected this hotel. Our AC did not work consistently. The WiFi also did not work which meant no TV either. We didnt spend much time in our room given the great location.

Partner

2/10

Poor

25 Feb 2026

Whitney

no hot water, room was freezing and you can’t control the ac yourself, mold on the ceiling, no wash clothes, left the same toilet paper from whoever had the room previously. i left at like 12am i couldn’t sleep there i ended up staying with a local i met, where i actually felt much safer

Self

8/10

Excellent

23 Feb 2026

Stephanie

Every thing was fine. It would help if we had access to an Ice machine and a microwave oven to reheat food.

Family

8/10

Excellent

23 Feb 2026

Matthew

Great place to stay just a lil disappointed with the pool not being open and the parking situation.
Still a great place to stay in old San Juan

Partner

10/10

Exceptional

23 Feb 2026

Lucila

Room big, clean and bed very comfortable

Family_with_children

8/10

Excellent

21 Feb 2026

Kacee

Great location and friendly staff! Was a bummer the pool was closed, but the bed was comfy and the room was super clean.

Partner

10/10

Exceptional

21 Feb 2026

Kimberly

I loved that it’s an older vintage spot. Our room had a huge bathroom. We were greeted by Marta, SO sweet and helpful. My 1st time in PR, so i appreciated her kindness. Also, room very clean and comfortable mattress.

Partner

4/10

Poor

18 Feb 2026

Pedro

Location was great but room was dirty and neglected.

Partner

8/10

Excellent

18 Feb 2026

Maria

The staff was great, location excellent

8/10

Excellent

16 Feb 2026

Michael

The location in old San Juan was great, the customer service was great, the roof deck was nicer unfortunately the pool had no water had we known we would not have stayed there.

Leisure Friends

10/10

Exceptional

16 Feb 2026

Becky

Everything was very nice. Great decor and presentation. Bar by street is great and rooftop nice with great view, but no service up there. Room was gorgeous and king bed comfy! Great location overall.
..
But some complaints that signature pool was not available for maintenance...and someone was using a loud drill above our room. Not til mid morning but still.very annoying. Also no glasses besides champagne glasses in room

8/10

Excellent

16 Feb 2026

Virginia

Located in the heart of San Juan. Room was very clean. Parked about 3-4 blocks away. Lady that checked me in was not friendly but overall this was a great hotel.
Check out the roof for an awesome view of the city!!

Leisure Family

10/10

Exceptional

15 Feb 2026

Jamie

Fabulous

10/10

Exceptional

15 Feb 2026

John

Great place!

Leisure

10/10

Exceptional

15 Feb 2026

Alicia

We absolutely loved the room! It was so spacious and the view was wonderful. Also enjoyed the rooftop restaurant and terrace. The staff were all very friendly and helpful. Very comfortable bed. It was unfortunate that the pool was being refinished while we were there. It was right on top of our room and the noise woke us up both days we stayed. But we understand renovations need to be done. The elevator was a bit concerning, just due to how much it moved upon entering & exiting, along with the loud creaks and groans.
All in all, we enjoyed out stay and would stay again!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Mary Ann

I loved staying in the old town . Great food right next door . I mean we couldn’t find a bad plate of food in the area . Lol . . Definitely, walkable and uber accessible. The little pool was down for maintenance and we were highly disappointed. Rooftop was really big. All in all , I loved it . And we found a pool eventually. I saw the hotel cat once . :/ . She was cute and chubby .

Leisure Partner

8/10

Excellent

08 Feb 2026

FAITH

The location was close to everything!!

Leisure Partner

2/10

Poor

05 Feb 2026

Amy

The door barely locked and had windows on it so you could see in, with a direct few of the bed. Very old, not kept up. Walls were super thin so we could hear everything. Felt dirty. No washcloths or cups. We showered with our shoes on, it was so bad.

8/10

Excellent

04 Feb 2026

Rossangela

Really nice but internet is slow and the water does not warm up well