OSTUNI PALACE - Hotel Bistrot & SPA

Italy , Puglia
OSTUNI (BR), Corso Vittorio Emanuele, 218/222
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75 reviews shown

10/10

Exceptional

30 Dec 2025

Margaret

The hotel was stunning and the staff was very kind. We had a wonderful trip and would love to come back!

10/10

Exceptional

29 Dec 2025

Margaret

The hotel was stunning and the staff was very kind. A fabulous stay and I hope to be back again!

10/10

Exceptional

01 Nov 2025

FRANCISCO

The hotel is in an excellent location, the facilities are beautiful, and the service is wonderful, with a quick check-in.

10/10

Exceptional

08 Oct 2025

Ket

A lovely hotel within walking distance to the old town. Service was great and so was breakfast. On-site free parking is a bonus!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Hannah

The air conditioning was effective and the overall room was comfortable and offered everything we needed for our stay.

Leisure Partner

8/10

Excellent

25 Sep 2025

Zvi

\"Palace\" is quite an overstatement for this establishment. The restaurant was surprisingly good, and the staff was pleasant. That's about it.

Leisure Partner

8/10

Excellent

11 Sep 2025

Puja

Well we just stayed for one night so can’t review everything but the place is nice very walkable to centre and beautifully area . The rooms are small and was not happy with breakfast spread was very okay

Leisure Friends

10/10

Exceptional

01 Aug 2025

Leonardo

Beautiful place , quiet and walkable . Welcoming staff only thing not enough toilet paper and Kleenex.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Hugues

We had an excellent time
The hotel was perfect!

Leisure Partner

10/10

Exceptional

09 Jul 2025

Joshua

Fantastic place!!!

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Aditi

Best location in Puglia. Stone’s throw away from gorgeous Ostuni town with amazing views of the town from the rooms.

It was hard to decide where to stay but this location is close to Alberobello, Monopoli, Bari and Brindisi. Best part you can walk to the local restaurants and shops in the evening and best gelato place belongs to this hotel.

Excellent food and breakfast. Faultless service and not sure why the website says 2 parking places they had lots of parking on site and underground. If I ever return to Puglia I would love to stay here again and again.

Leisure Partner

8/10

Excellent

11 Jun 2025

Bart

Very clean & comfortable hotel .

Partner

10/10

Exceptional

05 Jun 2025

mira

Beautiful hotel with big and charming rooms.The breakfast was very good and staff was very helpful.A great place to stay.Thank you

Leisure Partner

10/10

Exceptional

10 Apr 2025

Maria

Excellent

Everything perfect. Staff , food location

Partner

8/10

Excellent

27 Jan 2025

Lynda

I stayed at the Ostuni Palace for 2 nights at the beginning of October. The hotel is a short walk from centre and in a quiet location with beautiful views of town and surrounding area from outside. I had an average room, clean and comfortable. Restaurant / breakfast was very good. Hotel staff pleasant and eager to assist. The Spa was a real bonus and the friendly beautician provided a first rate massage. Hotel has gardens and parking. Overall, a great place to stay and would recommend - in walking distance of sights, restaurants and shops.

Leisure Self

10/10

Exceptional

16 Dec 2024

Susan

The staff is excellent the hotel is gorgeous and the restaurant is wonderful.
The hotel is first class all the way and it’s just down the street from centro storico.

Leisure Self

10/10

Exceptional

19 Sep 2024

David

Fabulous place to stay

10/10

Exceptional

12 Sep 2024

Marion Rowland

Excellent in every way, no complaints.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Suzanne

Beautiful hotel. Great location. Nice breakfast. Meant to stay one night but stayed two instead.

Leisure Self

10/10

Exceptional

08 Sep 2024

Gary

Perfecto is a great adjective to describe Ostuni Palace Hotel. First, service is over the top from all employees. Second the food and atmosphere is outstanding. The additional plus is free parking & breakfast, which is spectacular. The proximity to the piazza is only a 10 minute walk. It has been a great experience staying at this hotel & highly recommend

Leisure

10/10

Exceptional

23 Jul 2024

Albert

The staff was very nice! They were ready to help you.

Leisure Partner

10/10

Exceptional

04 Jul 2024

Xandy

The staff and the entire feeling of the hotel was really nice.

Leisure Family

10/10

Exceptional

24 Jun 2024

karen

It's a lovely hotel with great views across the street to the city... Very good breakfast , dinner... Charming staff. Easy walk to the town centre.

Partner

10/10

Exceptional

19 Aug 2022

Kelly

excellent staff - especially the lady at breakfast, front desk and the cleaner
beautiful view
short walk to town
eggs cooked to order at breakfast

We would also like to thank the hotel staff for their swift action to inform us of, and help us collect, a valuable we left in our hotel room.

Leisure Family

8/10

Excellent

20 Oct 2021

michelle

Ostuni

Nice clean hotel. Bit of a mix up with room and dinner times but staff were lovely

Self

10/10

Exceptional

24 Sep 2021

Monica

Excellent hotel in Ostuni

Excellent hotel only a short walk from the main square of Ostuni. Very good breakfast selection safely served by waiters.
Very attentive reception staff.
Would highly recommend.

Friends_and_family Family

10/10

Exceptional

30 Aug 2021

Jose

Michele was exceptionally welcoming and responsive.

8/10

Excellent

15 Sep 2020

Verified traveler

A nice hotel with good location for exploring this lovely city

Leisure Partner

10/10

Exceptional

09 Sep 2020

Verified traveler

Great place to stay to visit Ostuni

Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and comfortable. Also great to have the parking available.

Self

6/10

Pleasant

06 Sep 2020

peter

Great location, free parking. Some issues.

It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered.
Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas.
On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning)
Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked.
We loved the free car parking, especially being right in the city centre.
Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more.
Staff were friendly throughout.

Partner

10/10

Exceptional

06 Sep 2019

Verified traveler

Excellent care of the whole property Very good breakfast and front desk

Leisure Partner

10/10

Exceptional

23 Aug 2019

Verified traveler

Friendly,helpful staff,clean rooms, good choics of continental breakfast

Leisure Partner

10/10

Exceptional

30 Jul 2019

Anwar

Comfortable and well positioned

Very comfortable - excellent location - close to old town - great views from up top.

Partner

10/10

Exceptional

22 Jul 2019

Andrew

Hotel was a perfect location (5 mins level walk to Ostuni centre), with great service, secure parking and very nice rooms....

Partner

10/10

Exceptional

17 Jul 2019

B A

Very pleasant stay

Was a really nice hotel. Easy to stay in - great staff too. Reception especially nice. We felt very looked after. Breakfast was more than adequate. Spa was nice - we had an hour of spa in the room rate. It was listed at €200 per hour for a couple which seemed high for the facilities on offer. Check it before you pay. Lift it the only anomaly - Slow and a bit useless! Great views from the 3rd floor Terrace

Partner

6/10

Pleasant

08 May 2019

Verified traveler

For a luxury 4 star hotel I was disappointed. Garaging was good, staff helpful, rooms clean, only a 15 minute walk to the town but pillows lumpy, we booked a basic room but I thought the room was adequate rather than pleasing, The hotel boasts a terrace but it was closed, the spa was tiny and even the use of the very small jaccusi .had to be paid for.

Leisure Family

8/10

Excellent

06 Aug 2018

Lawrence

Lovely place in Ostuni

My husband and I traveled with friends to Ostuni and stayed at the Ostuni Palace Hotel. The location is not in town, but it is a 10 minute walk to everything. The junior suite was lovely, although we would have preferred a stall shower instead of a bath/shower combo. Sadly, the hotel does not have them in the junior suites. WiFi is free but an unsecured site, if that matters to you.
Breakfast was continental but quite enough for our group. There is a restaurant for dinner that looked interesting, but we went into town each night and had our dinner there.
I did have a massage at the spa, it was WONDERFUL!!!!!

Friends

8/10

Excellent

30 Mar 2018

Albert

A view of the white village of Ostuni

Great hotel and great location. Had a corner room with fantastic views of old city. The only downside was the traffic noise on cobblestoned road. Staff very helpful with restaurant suggestions and other points of interest. We saw the Passion Opera performed on the main square and procession moved through the narrow alleyways. Very moving. Great stay

Partner

10/10

Exceptional

04 Jan 2018

Verified traveler

Fantastic

Hotel is stunning and service is excellent. Had to swap dates last minute and the hotel showed great flexibility in accommodating my needs

10/10

Exceptional

14 Sep 2017

John

Ideal for Ostuni

A great place to stay and only a short walk into the lovely town of Ostuni.

We had a room which had a direct view of the 'White City' and it was fantastic to draw back the curtains each day to see this. Breakfasts in the hotel are very good with plenty of choice to suit everyone.

The staff at the hotel are extremely helpful and will book car hire for you or organise trips to the beach club.

Would have no hesitation in staying at the Ostuni Palace again

Partner

10/10

Exceptional

11 Aug 2017

Lee

Great hotel!

We have stayed at the Ostuni Palace before and were not disappointed in our return. The staff were all incredibly friendly and helpful and great with our children. The room was spacious and comfortable. A great location just a short walk from the centre of Ostuni. We would highly recommend!

Family

6/10

Pleasant

09 Jul 2017

Ben

Palace for the locals

They call themselves a palace, the check-in process was quite an experience, in less than 40 seconds a was given the key to a room and told that was it essentially. The gentleman a the reception doing the check in had no interest to interact with me and let me know about the basic details of the hotel , breakfast hour , Wi-Fi coverage, parking etc. I clearly felt I was disturbing him. So I had to insist to have some additional info about the hotel letting him no as that it was the fist time in my life in Ostuni and thus in his hotel so I would appreciate some interaction towards the check in process ... not impress. The rooms are clean but outdated a bit, the HD TV craze has not it that hotel still , basitc computer screen. Breakfast is OK , but for an hotel with Palace in their it could be better and I have seen better in lesser standing hotel in Lecce and Monopoli so....

10/10

Exceptional

28 Apr 2017

Baljeet

was really good and polite could not do enough for

Service was really good and polite could not do enough for you

Partner

8/10

Excellent

27 Jan 2017

Susan

Wonderful, friendly staff made me feel at home

I had a lovely time here. The food was excellent! I chose to eat dinner here three times. The staff made is easy, comfortable and enjoyable.

10/10

Exceptional

04 Oct 2015

george

Nice place to lay your head in Ostuni

The Ostuni Palace is a newer hotel. It was well-designed and well-decorated. We arrived a bit early to check in and the concierge sat us down and treated us to a Cappuccino. Parking is very easy. We left our car right in front of the hotel. There is about a 300 meter walking down hill (kind of steep) to get to the center of town. There are some beautiful sights of the sea and older churches as you walk into town. Ostuni is a great two day town. There is the old historic area which is elevated and the lower newer section. Ostuni is much smaller than Lecce. The concierge recommended a restaurant to us, Caffe Cavour which was absolutely fabulous. It was located in an underground \"once upon a time\" olive oil production site. The decor and food were sublime. The rooms in the Ostuni Palace were functional and tasteful but not over the top.

6/10

Pleasant

02 Jul 2015

Steve Riseley

Nice hotel but things not running smoothly enough

The hotel is very nice and in a great location. We were staying in Italy on business, we arrived to check in just before 4pm, we we asked if we could buy an upgrade and told they were full. We were allocated our room, when we arrived in the room the cleaners had not finished cleaning it, we were tired but went to the hotel bar for a glass of wine while we waited for the room to be ready (the wine was not offered) that evening we asked for an extra pillow, it was not delivered that night.
One member of staff a girl was very lovely, generally we felt neglected and not valued as customers. It's a Shem because we are travelling on a monthly basis to Puglia and it could have been our chosen regular hotel.
Sometimes I suppose things just do go wrong. Ostuni is wonderful.

10/10

Exceptional

07 May 2015

Kimberly

Very nice and modern and very close to old city

The room was comfortable and stylish with all the modern touches. Staff was helpful and were patient with my terrible Italian skills. They spoke and understood English. Though my stay was a quick overnite I would stay there more days if I return to Ostuni

10/10

Exceptional

23 Nov 2014

Excellent Hotel

We spent the first 2 nights of our Puglian visit at The Ostuni Palace. We are well travelled and we like the best. We were not disappointed. The Ostuni Palace delivers on service, on style, location and comfort. The staff were excellent :- helpful and eager to please.
The Restaurant served delicious food and the included continental breakfast was first class
We were travelling out of season and so it was easy to park on the hotels forecourt
Check in was smooth and efficient
We chose the Romantic City View room. It's worth the extra expenditure. Superb views of the White City. The room was fresh and bright with a comfortable bed.
For an even clearer view go up onto the roof terrace. Superb for photographs
And the acid test - would we stay again? Yes, definitely.

Partner

8/10

Excellent

31 May 2014

Tony

convenient to walk to historic town

very nice and free parking too

Family

10/10

Exceptional

14 Oct 2013

simon

Ostuni Palace

Very nice , clean and comfortable hotel very near the town centre.

6/10

Pleasant

09 Oct 2013

carrie

late night party ruined my stay

I was awoken at midnight by loud music. There was a wedding party directly below my room. I went down and was told sorry another 10-15 mins. I finally left around 1230 and walked to the main square returned about 1 hr later still music. Given option of switching rooms at 130am didn't. Music finally stopped at 2am. All I received was an apolgy. Location is also farther to cathedral then advertised. Best bkfadt tho and patio outside of room was nice

6/10

Pleasant

21 Jun 2013

Rosie

Comfortable, but overpriced

This is a comfortable and attractive hotel, but it is overpriced. The staff is very nice. It is quite a bit farther from interesting sights in Ostuni than is advertised. Also, it promotes \"spa\" treatments, but there is no jacuzzi, pool, or work out facilities.

Family

10/10

Exceptional

06 Aug 2012

Fiona

Great hotel with superb staff

The hotel is lovely but the staff are what really make it special, nothing is too much trouble and they are attentive without being fawning

8/10

Excellent

05 Aug 2012

Beverley

Quality Hotel Close to Old Town

We enjoyed our stay and our room was pretty - we did pay more for a romantic room. Quite small, with nice bathroom. Smart reception area and dining room, where we had breakfast, which was good. The geography of Ostuni means that hotels of any size seem to be outside of teh old town and the Palace is about 12 mins from the main square and entranace to teh old town. Easy parking at hotel, whihc is very helpful .

Note that the hotel styles itself as hotel \"and spa\" - not important to me, but there is no spa of any kind.

8/10

Excellent

02 Jun 2012

Verified traveler

Good clean hotel, very average breakfast

PRO's: Very clean room, friendly helpful staff, good safe location close to town. CON's: WiFi only in reception bit annoying, only English TV was Sky News, breakfast was really average

Partner

10/10

Exceptional

15 Mar 2026

Leif

Utmärkt

Friends_and_family Family

4/10

Poor

04 Jan 2026

Maria Dolors

Mala relacion calidad-precio.

8/10

Excellent

02 Nov 2025

Marcia

Equipe ótima, prestativa e simpática! Parabéns ao Mário, ele é perfeito, se destaca! Limpeza excelente, o Hotel é muito bonito, amplo e confortável.Ótima localização e WIFI.Pequena crítica ao Breakfast onde os ovos mexidos sempre frios e tem que solicitar quente.
Se tiver festa no Hotel esqueça a tranquilidade até as 12:30am. Um horror!

Partner

10/10

Exceptional

29 Oct 2025

Radek

Umgebung

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Andre

Super aconchegante

Tem um jardim lindo, uma decoração de época ! O quarto super limpo e confortável !
Usamos de ponto para passear em toda região da puglia . Não precisamos ficar trocando de hotel

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Edoardo

Luxury close to the old city

Close to the old city, but already outside the busy area... all nice and tidy!

Partner

10/10

Exceptional

30 Jun 2025

fernando

Es un Hotel a 8 cuadras del centro histórico ideal para perderse por las calles de Ostuni. El restaurant del hotel es realmente muy bueno. La tranquilidad del lugar junto a su personal muy amable hacen la diferencia.

Leisure Family

10/10

Exceptional

01 Jun 2025

ANA CRISTINA

MARAVILHOSA !!! PESSOAL ATENCIOSO SEMPRE FAZENDO DE TUDO PARA AGRADAR

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

Zeer vriendelijk en behulpzaam personeel

Leisure Partner

8/10

Excellent

05 May 2024

Louise

T propre
Belle vue
Petit déjeuner moyen
Rapport qualité prix moyen

10/10

Exceptional

30 Oct 2023

Daniele

Bellissima struttura a pochi passi dal centro storico, molto curata, colazione super, parcheggio gratuito all’interno della struttura.

Leisure Self

8/10

Excellent

21 Jun 2023

Ruedi

The staff was always very friendly and helpfull

10/10

Exceptional

01 Jan 2023

rodrigo

Extraordinario y la atención de primera

Excelente experiencia, llegue muy temprano y no tuvieron inconvenientes para hacernos un early check in, dejamos las malestas y salimos a pasear y devuelta la habitación estaba lista. En el front desk el caballero que nos atendió fue muy cordial y siempre dispuesto a que nuestra estancia fuera genial. Hotel muy bien cuidado y lleno de detalles. El buffet de desayuno muy bueno y la sta que atendía muy cordial. Realmente un hotel de categoría.

Friends_and_family Family

8/10

Excellent

01 Sep 2021

Lauric

Saubere und grosszügige Zimmer, freundlich-hilfsbereiter Empfang. An einer Einfallstrasse gelegen, daher nicht ruhig gelegen

Partner

8/10

Excellent

02 Jul 2021

Riccardo

Soggiorno di lavoro

Piacevole

Business

10/10

Exceptional

26 Sep 2020

Enzo

Da tornare e ritornare

Esperienza positiva, bella location in centro, confort pulizia e gentilezza del personale. Il ristorante propone piatti non banali. Unica cosa da migliorare, il servizio a colazione.

Business

10/10

Exceptional

16 Sep 2020

Luca

Il top di Ostuni

Hotel perfetto per vedere Ostuni, in 3 minuti a piedi sei in centro e affianco ha la terrazza dove poter ammirare Ostuni in tutta la sua bellezza. Camere, colazione, staff... Tutto perfetto.

Business Family

8/10

Excellent

13 Sep 2020

Verified traveler

Very nice

Very nice hotel, with quirky decor on the ground floor and excellent service in the dining room / restaurant.

Partner

10/10

Exceptional

07 Oct 2019

Matteo

Spettacolare tutto! Il posto, il servizio, la qualità della colazione.
Altamente consigliato

Business

10/10

Exceptional

27 Jul 2019

Samira

Super

Der welnessbereiech lohnt sich für eine stund entspannen, das hotel ist nicht in der altstadt aber super zu fuss erreichbar!
Hotel an sich war wunderbar , bequemes bett kleiner balkon und winderbares zimmer

Partner