Name: Point Waterfront Apartments
Address: 5 Signal Rd, Durban, Durban, ZA

8/10

Excellent

27 Jun 2026

LR

The apartment was lovely, despite a few minor details. I would highly recommend it as a holiday venue, as it is right on the beach, and easily reachable by road from anywhere in the city.
The amenities in the apartment are very good, clean, and well-maintained for a self-catering stay.
The reception ladies were very warm and welcoming; it was like coming home. They reacted immediately to any concern or request; their professionalism is of the highest level.
The view of the harbour and passing ships was very romantic and evocative of voyages, certainly giving memorable moments.

Partner

10/10

Exceptional

24 Feb 2026

Dulce m

Its a very nice place ,

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Denise

The service we received from Gugu and Pat was exceptional

Friends_and_family Family

2/10

Poor

01 Dec 2025

DEBIT

The hotel is very outdated,

8/10

Excellent

01 Jul 2025

Verified traveler

Objective

The location, views and apartment is really good. There are however some maintenance issues that need to be attended to. The balcony sliding door didn't lock, the water from the shower still ran out under the door and there was the first sign of cockroaches. I would suggest a fumigation regime as this is common in shared utility systems.

The maintenance issues did not not dampen our stay as it is still a lovely apartment in a safe environment. We would return

Friends_and_family Family

10/10

Exceptional

09 May 2025

Zikhona

At the point waterfront apartment I enjoyed my stay as well as their views, the cleaning team cleaned thoroughly though they came late most the time(afternoon). They have friendly staff. They had safety measure for their guest whereby after 5 no one is allowed to come in nor come out , what I did not like though was the pool it was not cleaned often it was dirty. It's a convenient place as shops are close by

Leisure Family

10/10

Exceptional

22 Apr 2025

Dr. Lindokuhle

Our stay at the Point Waterfront apartment was exceptional, feeling like a home away from home. The apartment's breathtaking view offered a stunning panorama that never got old. We enjoyed taking in the majestic scenery from the comfort of our apartment, feeling grateful for the experience.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Pauline

We had an amazing stay
I will book this place again
Security is tight

Business_and_leisure Partner

10/10

Exceptional

26 Feb 2025

Silungile

Enjoyed our stay here and the views are just amazing

Leisure Partner

6/10

Pleasant

25 Feb 2025

Rebecca

It’s not a hotel. It is much more like a glorified motel. There is a lot of space in the living room and closets but the bathrooms are tiny. The kitchen is fine. The room condition is a bit dingy but we did enjoy watching the huge ships go by. It is close to the south beach and the uShaka Marine World which we enjoyed.

Leisure Family

10/10

Exceptional

31 Jan 2025

Percy

Beautiful and immaculate property. I will be staying here again very soon

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Maribeng

Kindly put in extra length bed in the main bedroom

Leisure

8/10

Excellent

27 Jan 2025

Senamile

A room for improvement in their internet wifi.

Leisure Family_with_children

10/10

Exceptional

22 Jan 2025

Gary

Good value comfortable unit

Great comfort and location, quiet and secure. Definitely a return venue for me

Business

2/10

Poor

11 Jan 2025

Denise

Definitely not a 4 Star

Arrived and disappointed as the aircon did not work
Definitely not a 4 star as advertised rather 2star
They moved us to another apartment only the next day

Friends_and_family Family

10/10

Exceptional

02 Nov 2024

Samuel

This is a beautiful complex and the staff was amazing.

Friends

8/10

Excellent

18 Oct 2024

maria

Friendliest reception staff

Without a doubt the reception staff on duty were absolutely the best.

Their warm & friendly greeting and service made us feel welcome the instant we got to check in desk.

Apartment was really very spacious and well furnished. Lovely views of the harbour from the apartments 3 balconies. Definitely recommended for families or friends seeking a getaway.

Only problem I had was with the lifts from 5th floor. We had to walk across quiet a distance every time we needed to leave our apartment due the lifts closer to us being shut off from 6pm in the evening. We were not made aware of this, so it really was an inconvenience.

But even with access issue it still was a lovely place & enjoyable mini break for us.

Friends_and_family Family

6/10

Pleasant

26 Jul 2024

neelandran

Disappointed

The property is in need of Maintenance… furniture display in picture on the website is not the same condition and poor quality .

Business

10/10

Exceptional

02 Jul 2024

seth

PERFECT FOR OUR FAMILY

Leisure Family

6/10

Pleasant

24 Jun 2024

Michelle

The bathroom and apartment had a damp smell all weekend.

Partner

2/10

Poor

19 Sep 2023

Julia

We were kept up all night by noisy neighbors (residents) who had a part next to our bedroom.
Although staff tried to help things did not improve.
Not wanting to risk this happening again we felt forced to move to a different location, despite having only used 1 of our 5 nights rental.
We were not compensated for this in any way and management failed to reach out to us, even though we’ve made at least 5 attempts to contact them.
Don’t go there. Location not good either

Leisure Family

10/10

Exceptional

08 Jan 2023

Pumla

Excellent stay

The place is clean and well kept. The beauty was beyond our expectations. Close to the beach and restaurant. Very close to ushaka

Friends_and_family Family

4/10

Poor

24 Dec 2022

Emmanuel

Terrible experience!

It was very low grade, no fitted sheets, jakuzi water smelling, windows not cleaned, bed was not comfortable at all, bathroom shower leaking all over the passage, very poor quality service. Poor communication ALOT OF NOISE from neighbours paerying ALL NIGHT! Music was very loud and littery played until 8am!!! Absolutly terrible customer service and the area is like a ghost town!

Friends_and_family Family

4/10

Poor

14 Dec 2022

Dawood

Sub-standard... In need of a good clean and care

The apartment was in need of a lot of TLC
The shower doors leaked onto the floor
The toilet seat was falling off
The freezer was frozen over
The crockery and cutlery were mismatched and inconsistent
The floor was very dusty and balcony dirty
The queen bed had a single flat sheet instead of a queen fitted exposing half the mattress - very unhygienic
There was an ironing board with no iron
Hangers were insufficient

Friends_and_family Family

10/10

Exceptional

31 Oct 2022

Michelle

Amazing stay!

Absolutely amazing! I will definitely stay there again.

Friends_and_family Family

10/10

Exceptional

19 Oct 2022

Kgomotso

PWA amazing staff

My stay was amazing.... The staff members were quick to respond to all my problems. The cleaning ladies were also helpful and amazing when it came to advice about sightseeing...

Friends_and_family Friends

8/10

Excellent

22 Aug 2022

Verified traveler

Just Short of Excellent

The overall stay was very good. However, we saw two roaches during our stay. We dined out and only had light snacks and drinks in the apartment. We thoroughly cleaned any crumbs from left from snacks and daily disposed of rubbish. So, seeing roaches was a bit surprising, especially on such a high floor.

Business Family

8/10

Excellent

24 Oct 2021

Nicola

Spacious apartment with lovely view. Comfortable beds and satisfactory furnishings. Not much to do in the immediate area which seems to be in the process of being revitalized. However we had a car so we were able to travel to restaurants etc. The barbecue was old and rusted out and did not work. There was noisy construction going on in the building during the day.

Leisure

10/10

Exceptional

25 Jan 2021

Abdur

Vote of excellence

Place was exceptionally clean. Situated across the promenade with an awesome view of the ocean

Friends_and_family Family

10/10

Exceptional

18 Feb 2020

DeLorean

Close to the beach, wished that the ac was cooler... We slept with no blankets on cause we where so hot

Leisure Family

4/10

Poor

13 Jan 2020

Dhavarani

Pictured are deceiving... not worth the money

The apartment was not clean. The furniture was broken. The shower has mold. The cupboards was broken. There was a bad smell.

Partner

6/10

Pleasant

17 Dec 2019

Chris

Location not ideal

Comfortable and pleasant apartment, but the surrounding area is not ideal and it was sometimes quite noisy at night.

Friends_and_family Family

8/10

Excellent

02 Dec 2019

Karl

I liked the proximity to the beach. The apartments were beautiful and there was security around the clock.

Friends_and_family Family_with_children

4/10

Poor

27 Nov 2019

Verified traveler

The level of cleanliness was woeful, the apartment smelt of urine and excrement, the carpets were dirty and sticky, it was a very uncomfortable stay

Friends_and_family Family

6/10

Pleasant

24 Oct 2019

Verified traveler

Great views from the balcony. Spacious and clean.check in was awful. Had reminder from Point Waterfront about booking but no mention the the reception had moved to a non descriptive laundry room on ground floor. Arrived in under ground parking to find lift not working. It was suggested we go and eat 1st before going to the room. Drove around for an hour but could not find anything suitable. The surrounding areas did not appear safe at all. Went back to apartment and climbed 10 floors to our apartment. ALL the inventory of cutlery and utensils was wrong and there were no little bits that previous guests leave behind like salt/pepper/sugar etc(as one normally finds in self catering apartments.) The lifts were fixed some 2 hours after our arrival allowing us to bring up our luggage. There was no instructions on how to connect to the apartment’s wi-fi and the safe was locked.we were informed we. Outdoor not use this!!. Eventually got information on how to log onto staff wi-fi. The lifts broke down regularly during our 4 night stay necessitating there long climbs up and down on several occasions. Would not have been suitable for people with mobility problems.
The owner of the apartment/management agent need to sort out these problems because in it’s present form I do not feel the flat/organisational set up is suitable for holiday rent.

Leisure Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

Excellent

Excellent place

Family

6/10

Pleasant

30 Sep 2019

Portia

Improvement needed

overall beautiful place however the construction is not yet completed. We had water running from underneath the sink to the leaving area. Toilet in the bathtub bathroom was been fixed when we arrived however didn't work through out our stay. Patio chairs by the balcony are recommended
WIFI veeerrryy slow ended up using my own data. room 412

Family

6/10

Pleasant

22 Sep 2019

Gertus

Apartment 904

Aparment was nice but was not checked before arrival. Aircon did not work and everyone keeps treating you like an idiot when reporting it saying keep doors and windows closed but if the aircon can only be felt when you have your hand right in front of the vent it is not working. I know how aircons work and that one definitely did not work so stay was very uncomfortable due to the heat. Shower was not checked as I had a shower and half the aparment flooded due to the drain being blocked. Very nice apartment but maintenance needs to be done and everything needs to be checked before a person books in. Also was told there is nobody available for maintenance outside office hours which is unacceptable unless they offer another apartment when one is not what was advertised. Had to also ask for the free wifi password as it was not given and nowhere in the apartment placed for convenience. Had to wait for someone to actually come to the apartment to give me the password which I feel is very unproffessional. Also with the construction there I would have prefered to have been notified of this prior to my arrival.

6/10

Pleasant

03 Sep 2019

Sepeke

Review of my stay at point waterfront hotel

I loved the place but as advertised they said it's a seaview but when I got there they said the apartment I booked doesn't have a seaview. What a disappointment.
2ndly when I entered the apartment it was stuffy I had to ask them to come with air freshener to spray the apartment.
3rdly the following day I went out trying to give the time and comfortability to clean, I came back at 1pm the cleaners only came at 2pm and they didn't even bother to clean the balcony whereas I used the gassbraai. I had to make calls for all of this.
It a nice place but they must improve their services on a serious note and their way of advertising

Friends

10/10

Exceptional

25 Aug 2019

Admire

I will recommend this place to anyone

Its a very good place, my family loved it. They just have to fix the shower place because the water was flowing out.

Friends_and_family Family

8/10

Excellent

25 Aug 2019

Verified traveler

A stunning view of the ocean. Unfortunately there was construction going on during the day till 4pm, but it still was a pleasant stay.

Leisure Self

10/10

Exceptional

22 Aug 2019

Verified traveler

I love the view and the ventilation, I loved the proximity to the Ushaka marine centre but the cleaners did not always do a good job

Leisure Self

10/10

Exceptional

19 Aug 2019

Verified traveler

Very new, upscale and clean building. Security is present and reassuring. Short walk to UShaka Marine World, with attractions, shops and restaurants.
Will be even better when the area’s expansion gets built out.

Leisure Partner

4/10

Poor

07 Jun 2019

Friedrich

Maintenance needed!!

The place is shoddy, needs maintenance. People were friendly though. Close to uShaka and the beach, would be much better once the construction on the beachfront is done.

Family

10/10

Exceptional

22 Feb 2019

Lu

Beautiful views from balcony

A beautiful apartment building
Magnificent views from balcony and deck area
Close proximity to ushaka
Wonderful overall experience
Good parking and security

Family

10/10

Exceptional

17 Jan 2019

Verified traveler

The Apartment was amazing with a wonderful view, seeing those large ships leaving was mesmorizing...

Leisure Family_with_children

10/10

Exceptional

13 Jan 2019

Verified traveler

Amazing time was had, everything that was advertised was at the hotel, beautiful views and huge and beautiful spacious hotel