Grand Palm Hotel

10/10

Exceptional

12 Mar 2026

Rene

No bueno

Partner

8/10

Excellent

12 Mar 2026

Bibiana

Clean and accommodating property. Staff were friendly. Breakfast was good and fresh however could add stuff to the menu like eggs.

8/10

Excellent

12 Mar 2026

Charles

For the price, it definitely was clean. Staff was friendly room was good. I paid more at other hotels that didn’t look as good location perfect to go shopping.

Partner

10/10

Exceptional

11 Mar 2026

Jerjuan

Awesome location decent rooms for
The price awesome staff

8/10

Excellent

11 Mar 2026

Christian

Its was good

8/10

Excellent

10 Mar 2026

Marco

ok

8/10

Excellent

10 Mar 2026

David

Cheap place to stay compared to other properties in Miami area so must consider that. Property is a bit outdated and could use renovations but room was very clean which is important. Last night we had a mishap. Sewerage backup into our tub (liquid only). Nasty but the rectified it immediately and gave us a new room on second floor. Overall happy with property for the price and would stay there again. Sits on a very nice golf course

4/10

Poor

09 Mar 2026

Lizbeth

This place is abandoned, everything is old from 70ths. They shouldn’t have to change for parking. We definitely not coming back.

Partner

4/10

Poor

09 Mar 2026

Reniel

Hotel rooms are old and smelly. It's a time capsule from 1989. A/C made noise all night. The included breakfast was a joke. Cold pancakes with super greasy bacon. I just threw it away. it was discussing. Staff seem as not to friendly, also bothered when asked a question.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Rene

It says under amenities that there is an elevator, asked staff and looked for one. I stayed on the 2nd floor and I had Open Heart Surgery in Jan so I had to bring my suitcase and everything up to the 2nd floor. Also nothing on the website to indicate that the pool was \"Closed!!\" That is one thing I always look forward to is the pool. The Staff was very helpful and pleasant!

Partner

2/10

Poor

09 Mar 2026

Luisa

The hotel is run down. The breakfast area is dirty and the rooms look in bad shape.

Self

10/10

Exceptional

08 Mar 2026

Erica

Nice

10/10

Exceptional

08 Mar 2026

Lolita

Very nice staff was nice and friendly the room was nice and clean this is the only Hotel I will stay in going forward Love it

Family_with_children

10/10

Exceptional

08 Mar 2026

William

Nice

2/10

Poor

07 Mar 2026

Stacy

We would really like some money back for this room we had a cockroach room The pool was not open We had to switch rooms it was nasty

Family

10/10

Exceptional

07 Mar 2026

Gina

All was as expected, the check-in was a smooth transition, the room was very ckean, the staff were very helpful and professional and the view of the golf course from our room was beautiful to wake uo to. The pool wasnt open, which was a shame as it looks like a good sized area to chill and relax.

10/10

Exceptional

06 Mar 2026

Dan

This place had a clean comfortable room that met my needs. The voicemail on the in room phone did not work when I was there, people could not leave messages for me, but not very many people use that these days, but just a little thing I noticed. The restaurant and the pool were closed for renovation, but the breakfast was decent. Would definitely stay again.

Self

4/10

Poor

02 Mar 2026

jenny

This place is old and nothing work the pool is out of service the restaurant is closed the breakfast is coffee an bred is dirty , they need to closed this place and remodeled, i guess 40 years ago was nice

Partner

6/10

Pleasant

02 Mar 2026

Donald

Came back to our room in the evening to find the lights on and our door open. Had to go to front desk to ask someone to investigate the room for our safety before we would attempt to enter.
As far as the \"continental breakfast\" it was simply set up in what looked like an old room. Variety and amount of food available was the poorest I have ever seen while traveling. This property is not what it used to be years ago.

Family

6/10

Pleasant

02 Mar 2026

Al D

The front desk and housekeeping staff was friendly and had great vustomer service. The Hotel is iver due for a major renovation.

Partner

6/10

Pleasant

01 Mar 2026

Crucita

I was not happy with the room, it was old, bed uncomfortable, I stayed for 3 days and out of the 3 days they only cleaned one time!

Family

4/10

Poor

01 Mar 2026

RAYMOND

The shower head was damaged and we didn’t have cold water it was so hot that we couldn’t take a shower. Not even a bottle of water for so much money, the breakfast was the worse I ever had in a hotel.

Partner

6/10

Pleasant

01 Mar 2026

Ana Mriax

No comments.

Business Self

2/10

Poor

27 Feb 2026

Les

Run down. Pool was closed for “maintenance”. Blood stains on my sheets. Door didn’t close properly.

Self

6/10

Pleasant

27 Feb 2026

Mona

The grounds were very nice. The rooms were not. Bathroom so small you could hardly turn around. Toilet had to be flushed twice each time you went to the bathroom. Sink was loose and kept moving when turned on. Round piece missing on facet.

Partner

4/10

Poor

26 Feb 2026

Hannah

Run down. Pool broken. Sad breakfast. Sketchy parking area that you have to pay for

Family_with_children

10/10

Exceptional

26 Feb 2026

Krishanna

Best staff! Super helpful

Family

8/10

Excellent

26 Feb 2026

Raven

Staff was nice but my room was outdated

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

wayne

Yes

Self

4/10

Poor

24 Feb 2026

Leandro

The bedroom need more deep cleaning mainly vacuum in the carpet and sofa. After 2nd day in my stay my allergy has started.
The breakfast room is terrible, the worst I got in my entire life, it is an adapted apartment used for it, and nobody there to assist.

Family

2/10

Poor

24 Feb 2026

Kristin

Pool closed (not disclosed), broken tiles everywhere, room old and dated, “breakfast” was bagels with butter, coffee with a gallon of milk on the counter, rotten bananas and frozen orange juice.

Self

4/10

Poor

23 Feb 2026

Chelby

The hotel was not up to par. The breakfast was definitely trash. The staff was however friendly the housekeepers don’t speak English as well as they didn’t clean well they said they only washed sheets on two days out the week the kitchen one day they said the power was out overall the state wasn’t all of that, said the, the staff, especially in the front desk was nice.

Partner

2/10

Poor

23 Feb 2026

Joby

I wish I could give zero stars. This place calls itself a “spa and resort,” but it’s nothing more than a run-down, falling-apart motel pretending to be something it’s not. The entire building looks and feels like it hasn’t been updated or properly maintained since the 1980s. No wonder so many reviews mention it feeling more like a cheap motel than any kind of resort.
But the breakfast buffet? That was the absolute low point and downright disgusting. The “buffet” was a sad, half-empty spread that had clearly been sitting out for hours, burnt omelets, mushy hasbrowns, stale pastries that tasted like cardboard. The coffee was weak and tasted burnt. Flies were buzzing around the food uncovered trays, and the whole area smelled sour and unclean. gross! I wouldn’t stay at this place anymore.

Family_with_children

6/10

Pleasant

23 Feb 2026

Conway

Chef didnt show up to make breakfast.

Self

4/10

Poor

23 Feb 2026

Dakes

Summ

4/10

Poor

23 Feb 2026

Heydi Liliana

Nada fuinciona

Family_with_children

10/10

Exceptional

23 Feb 2026

Carolyn

For the price we paid, the stay was better than expected. Only downside was the pool was out of commission. That wasn’t too bad but all the nice lounge chairs were also behind the gate and I just wanted to lay out and get some sun and they could have moved the chairs so guests could access. Otherwise, it was great.

Partner

8/10

Excellent

22 Feb 2026

Cristina

Staff was courteous. Rooms were ok.

Family

10/10

Exceptional

22 Feb 2026

Diana

Por salud me retiré tenia cerca a mí guía de viaje.

Self

4/10

Poor

21 Feb 2026

john

Overall condition of the lobby and the room was lacking. Old and outdated. Pool closed for maintenance. No breakfast left at 930 am. Overall I would def not recommend

Partner

10/10

Exceptional

21 Feb 2026

Amadou

N/A

Family_with_children

2/10

Poor

20 Feb 2026

Alejandra

Staff could care less. Loud resistance or long stays. None of the amenities work. Coaches in the rooms, coffe pots full of mold

Partner

2/10

Poor

20 Feb 2026

James

Staff was perfect. Very welcoming and helpful.
Amenities did not match Expedia claims. No Spa, no Pool, no Restaurant. Golf was only discounted $5 per rd for hotel guests. Tub did not drain, toilet ran all night for a week straight.
Housekeeping entered room with DND doorhanger. She got an eyeful. Dead rodents all over property. Smokers everywhere.
Room was clean but no clock or tables.
Course was great!

2/10

Poor

20 Feb 2026

francisco

very dirty property...they forgot to clean my room one of the days during my stay..

Self

10/10

Exceptional

19 Feb 2026

Darrell

Professional and Friendly Staff

Family

4/10

Poor

16 Feb 2026

Farah

It’s old and swimming pool closed

Leisure Friends

4/10

Poor

16 Feb 2026

Parwinder

There were cockroaches outside the room, and the bathroom was not clean. The vegetarian breakfast option was limited to only bread, and the milk provided was expired. Overall, cleanliness and food quality need improvement.

Leisure Family

2/10

Poor

16 Feb 2026

Gabriela

Roaches the maintenance guy entered our room without knocking not announcement of entering saw me naked then came back an hour later and knocked and laughed like it was funny when I told front desk they disregarded it and bushed it off like nothing I asked for anger to contact me none did I also asked for a refund so I could stay somewhere else told by front desk manager would call never did . Everything smells like mold run down hotel they do not disclose you pay for parking that is unmonitored or checked this place is nothing but a golf club or for year kids to party unsupervised will never recommend or stay here again.

Partner

8/10

Excellent

15 Feb 2026

Terrence

Great location but facility is run down. The room was acceptable but not spotless. Carpets were dirty. Desk manager was friendly while others were not.

2/10

Poor

15 Feb 2026

Shara

The rooms were very neglected, the pool was closed and looks like it hasn’t been used in a long time. Very outdated. Also one house keeping came by. They missed our room so we had to go to the front desk for some towels and they gave us pool towels. Very poor quality hotel most mostly felt like a motel very sketchy did not feel safe.

Business

4/10

Poor

15 Feb 2026

Brian

The only good about the experience was the girl who checked us in. The place was a dump. It looked like the ghost town the Bradys visited in the old Brady Bunch sitcom

Leisure Family

6/10

Pleasant

14 Feb 2026

Michael

We had a great mattress but, everything else was just acceptable.
The room was noisier than the engine room of a naval ship.
Would stay again if nothing else was available.

4/10

Poor

14 Feb 2026

Myrna

Check in and out of were easy.
The bed appeared clean, overall room was dirty, the floor was filthy. Very noisy. Staff outside our room this morning before 6 a.m., chatting up a storm. Neither the toilet or sink drains were functioning properly. For the price we paid, this was extremely disappointing.

Leisure Partner

6/10

Pleasant

13 Feb 2026

Gary

The buildings were rather run-down. The pool was closed \"for maintenance\" but it didn't look like a temporary closure. The bathroom floor wasn't clean. The breakfast area was almost completely out of food, even though a voucher was required. The smoke detector in the room was dangling by a couple of wires. The mattress felt like just a box spring without much padding. People were smoking tobacco and marijuana near the room doors. They charged an extra $8 just to park in the parking lot. On the positive side, it was mostly quiet, so there's that.

Partner

10/10

Exceptional

13 Feb 2026

Jhonny

Very good

4/10

Poor

12 Feb 2026

Antonio

Everything sorry

Partner

8/10

Excellent

11 Feb 2026

Mary

Staff were excellent! Did not eat breakfast so cannot comment. Would like more accessible outlets for charging phones, tablets etc. Did not use TV so cannot comment!

Self

8/10

Excellent

10 Feb 2026

Roy Bonilla

Clean and quiet. You get what you paid for.

Leisure Friends

4/10

Poor

10 Feb 2026

Angel

Hotel is old. Pictures do not show how old it is. Room is filled with cheap IKEA furniture and mattress is horrible. I was there for three days and housekeeping never came to my room. As a matter of fact, never saw any other person around. Actually felt unsafe there.

Business Self

6/10

Pleasant

10 Feb 2026

Eddie

It s good and clean....overall..still awaiting my deposit fee to be returned

4/10

Poor

09 Feb 2026

Vinod

Pros: For a motel it felt ok. It had most of the things available in working condition . Hot water worked . Heating and cooling worked . Internet is free . Parking is free . Room service every day only for change of towels and trash . Carpet was not smelling .

Cons:

It’s not suitable for families . Barely any families at the hotel . More used by athletes / workers temporary stay . It’s like a motel. Breakfast was not good . I will give an 1.5 for breakfast. Iron box damaged our clothes . Foam mattress without ventilation , so on a warm day you will boil and sweat . Internet wifi was inconsistent . Room service did not change or do beds for full length of 4 nights . Found hair on the pillow covers. Walls were thin and you could hear taking loudly from other rooms . Corners of the room were dirty.

Leisure Family

4/10

Poor

09 Feb 2026

James

The room heater did not work. I reported the issue and was told \"Sorry\". This was the worst experience ever. I demand a refund from somebody.

Leisure

6/10

Pleasant

08 Feb 2026

Andreal

The inside definitely need a makeover the toilet seat are for little people as well as the furniture, the tub, and the sink. The furniture needs to be changed it's outdated and not fit for a elegant place like that. There needs to be staff there that can communicate with the guest none of the maintenance workers or even housekeepers speak English they are using apps to communicate with people. And that breakfast was so horrible the pancakes were Fair but the sausages was over through the oatmeal was hard and dried out not smooth or creamy. They need to be able to serve top breakfast for an elegant looking place like that I was very disappointed in my stay. They need landline cable not streaming cable. My television was off more than it was on. When I complain several times about my television the staff did not send maintenance like they said they were. When the shift change I spoke with a young lady by the name of Amy she went above and beyond to help me and I really appreciate her the rest didn't care.

Partner

4/10

Poor

08 Feb 2026

steven

Very very run down

4/10

Poor

08 Feb 2026

Dunia

The place is very outdated.The room had a musky smell(like old).The plumbing was bad because when we showered or brushed our teeth the water would sit there and go down veryyyy slowly.The tv did not work; we turned it on and it said it was having problems to connect,and then it did not shut off.
The beds were ok.
The staff was very nice and welcoming.
I wont go back!

Leisure Family

6/10

Pleasant

08 Feb 2026

Rebecca

The staff were very friendly and courteous. When booking a room for 4, there should be enough supplies for 4 in the room. There was only 2 towels and tried to call to ask for more. However, the phone didn’t work. The tv barely worked after trying for an hour. I couldn’t use their internet because it was so slow, I had to connect to my phone’s hotspot. The hairdryer didn’t work either. But, I do expect to get what’s paid for. The entire hotel needs an overhaul. It’s incredibly old and falling apart. I found a razor blade under/side of our car’s tire. Overall, our stay was ok-we knew it wasn’t a 5 star hotel. However, I would not stay here again. We booked 20 min away from a sporting event because the rate at this hotel was more affordable and room a bit larger. I would pay the extra money, stay closer, get a nicer hotel. It’s worth spending more money to get what you need and convenience.

Leisure Family

6/10

Pleasant

08 Feb 2026

Yohindras

Very Old

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Rigoberto

Great customer service and staff

10/10

Exceptional

03 Feb 2026

Richard

Perfect.

Business Self

8/10

Excellent

31 Jan 2026

Roselyn

Clean room

10/10

Exceptional

31 Jan 2026

Darshan

it was a good experience

10/10

Exceptional

31 Jan 2026

Erica

So happy they have hot water again

2/10

Poor

30 Jan 2026

Elyon

It was a terrible experience

Leisure Family

8/10

Excellent

28 Jan 2026

Branique

The stay was good the only thing I didn’t like was they charged my card for the hold that they said should be released back to my account but other than that it was a great stay I still haven’t received my deposit back.

Leisure Family

6/10

Pleasant

28 Jan 2026

Irinel

Amenities

Leisure Self

10/10

Exceptional

27 Jan 2026

August

Very nice unique property thats well kept. The staff was wonderful!!!

Leisure Family

8/10

Excellent

27 Jan 2026

Fernando

The room was clean and well-suited for its purpose, providing a comfortable night’s sleep so I could be ready for work the next morning while staying out of town.

8/10

Excellent

26 Jan 2026

Joseph

Miss Patricia always helpful

Partner

10/10

Exceptional

25 Jan 2026

edgard

VERY COURTEOUS, QUIET PLACE

Partner

6/10

Pleasant

24 Jan 2026

Charles

The staff was very nice, the room was outdated. But it was very clean. Good value for the price

2/10

Poor

24 Jan 2026

BArdra

The hotel/motel was bad from start to finish. The parking lot is poorly lit and doesn’t feel safe at all. The smell is musty and the rooms are completely outdated and dingy. There was a small refrigerator with a microwave sitting on the floor. The bath tub had huge patches where the enamel was worn out, you could hear people talking in the room next door through the bathroom vents. There are barely any outlets. The iron did not work and when I told the girl at the front, she said”oh, I’m sorry about that”. The breakfast is a complete joke. The room with the food was dirty and you could tell they just took the furniture out and used it as a makeshift kitchen/eating area. They had folding tables as the seating. The laundry area is outside in the breezeway. I could go on and on. THIS IS A HORRIBLE HOTEL!!!!!!!!!!

Family

2/10

Poor

22 Jan 2026

Victoria

I was placed in the room 154, looked on the sheets and voila, NOT ironed. And the door chain is broken, and the lock on the bathroom door is broken, and a fan in the bathroom not working. Very old nightstand lamps with NO USB chargers. There only 2 USB chargers in the room and they are located NOT next to bed. So, if there are 2 persons with 2 cell phones and 2 laptops/tablets there are no place to charge the all. In addition, I specifically book a room with a microwave and a fridge. And, guess what, room 154 has no microwave nor fridge. June at the reception was nice and gave me another room. And, please take a look the pictures from room 160. Guess what? You are correct, NOT ironed sheets again! Is this a new trend? In the morning of January 6th, Room 160 has uninvited guests -red ants. I didn't know that I have to bring tea and decaf coffee for myself. There is NO tea and NO decaf coffee in the rooms. Pool had been closed. The Restaurant is under reconstruction and breakfast with no eggs, no oatmeal, no small sandwiches, no cereal, and no pancakes (just bagels, cream cheese with grape jelly, apples, juice and coffee) has been served in small tiny room. The person sitting in that room was collecting vouchers meanwhile she has a big \"Tips\" cup next to her. What for we have to pay tips for? Parking is NOT free. $8.50. Has not been disclosed. VERY disappointed!

2/10

Poor

22 Jan 2026

Donald

The room smelled like mold. It was very neglected. Door did not close all the way, Mattress was thin and bent, kind of rounded. Sheets where wrinkled.

6/10

Pleasant

21 Jan 2026

Barney

Parking was not free. That was a disappointment

8/10

Excellent

20 Jan 2026

Carolyn

The room was clean and smelled nice. I did not like that alot of the staff i encountered did not speak english. Also my sunday breakfast was horrible. But Monday breakfast was better and the server was very nice.

Business_and_leisure Family_with_children

2/10

Poor

19 Jan 2026

Vijay

The worst maintained hotel. Carpet was very dirty, the included breakfast is horrible (only bread, butter - no meat of any kind), need to pay for parking seperately

Leisure Family

4/10

Poor

19 Jan 2026

Angélica

It’s too old, I preferred pay more and a better stay

Staff are very nice and resoectfull

Partner

2/10

Poor

19 Jan 2026

Austin

the room smelled so bad, we only stayed for 5 minutes... long enough to find another hotel to stay at

Partner

6/10

Pleasant

18 Jan 2026

Roberto

Place needs some remodeling, old carpet , smell really bad. Door jam, had to wait for maintenance for a long time to enter after the first day, rooms was not clean.

Business Partner

4/10

Poor

18 Jan 2026

Alexander

Half the building condemned as unsafe since September of last year, including the pool and restaurant. ‘Continental’ breakfast became a ‘light continental’ breakfast between the time I booked and arrived. And the breakfast was poor in general. Totally disappointing. At least the golf course works.

Business Self

2/10

Poor

18 Jan 2026

James

The Grand Palms is a place that probably was once indeed \"grand,\" but that was a long time ago. Shabby and neglected are two words that come to mind. My one-night stay there a few days ago was not good.

Let's start with the state of the room. Judging from the dated decor and carpet, the worn paint, and the mosquitos I had to chase out of the bathroom, I'd say it was subpar at best. But the kicker is that there was some vulgar graffiti written on the wall next to the vanity -- hard to miss. I reported it to the front desk, something housekeeping should have done. For the sake of decorum, I won't post the pictures I took.

The room telephone was there purely for decoration, worthless even for calling the front desk. The TV was next to worthless; the maintenance guy explained it could not get any major networks, so watching the news was out of the question.

In the morning I followed the signs to the restaurant - only to find there is no restaurant. A continental breakfast was served in a makeshift room. Incredibly there were no plates, though there was food that demanded a plate.

The staff charges $8.50 to park your car -- something that came as a shock to me. I could not find it in the Expedia write-up. I protested but paid the fee. Later, because of the graffiti I reported, the staff said they'd refund this fee to me. They lied.

In short, even if you're a diehard golfer, you can do better than this dump... without trying hard.

Leisure Self

10/10

Exceptional

18 Jan 2026

Keith

I stay there every year. Awesome!!! Thank you

Business

2/10

Poor

18 Jan 2026

Yordan

The staff was very rude, asked for water and said we don’t Have any water. The bed are extremely uncomfortable. I think I rather stay at a hotel than here ever again.

10/10

Exceptional

17 Jan 2026

Rigoberto

Great Hotel !!!!

Leisure Self

6/10

Pleasant

14 Jan 2026

Adriana

You must to continue working in the cleanliness

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Rigoberto

Great customer service and Super Clean Hotel

Leisure Family

4/10

Poor

06 Jan 2026

David

The property is old and even though it was remodel still looks cheap

Leisure Partner

10/10

Exceptional

05 Jan 2026

Martin

O

4/10

Poor

05 Jan 2026

Darrin

You buried the daily parking fee very deep and wasn’t seen until we had to pay it. We won’t be back.

Business

4/10

Poor

03 Jan 2026

Lina

Not enough towels. The phone doesn't work in the rooms. No one to bring extra towels to the room. The carpet floors dirty. My feet were black from walking in the room. Poor maintenance on everything.

Friends_and_family Family