Nelia De Marrakech

Morocco , Marrakech
Marrakesh, 2 si said Zitoun el Jdid, 2
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50 reviews shown

10/10

Exceptional

06 Mar 2026

Caroline

My stay at this riad was truly wonderful. It is beautifully located just far enough from the chaos of the Medina to feel peaceful and relaxing, yet still close enough to the main streets to easily explore. I always felt comfortable walking to and from the riad in the evenings.

One of the highlights of my stay was the cooking class. The chef was incredibly kind and accommodating—he even switched my class at the last minute due to a change in my flight schedule, which I really appreciated.

What made the experience truly exceptional, however, was the staff. Every single person I encountered was warm, welcoming, and genuinely kind. They went above and beyond to make sure I was comfortable and had everything I needed.

On one occasion, I had to leave very early in the morning (around 5:00 AM) for an activity. Since it was still dark and I was unfamiliar with the area, the manager thoughtfully arranged for someone to escort me to my destination so I wouldn’t have to walk alone. That level of care and attentiveness meant so much and made me feel incredibly safe and looked after.

I’m so grateful for such a memorable stay and the genuine hospitality I experienced here. I will absolutely be returning —next time with my family.

Self

10/10

Exceptional

21 Feb 2026

Meg

The riad is simply beautiful with spacious room, AC (hot and cold heating), hot water, the most comfortable bed and close to the main square but far enough so you cannot hear a thing. If you booked a taxi through the hotel or a third party, they will drop you close to the riad less than 3 minutes walk from the riad itself. The breakfast is fresh, tasty and sufficient to get you started on your day. There is a hammam with massage facilities so you dont have to leave your riad, if you dont want to. The customer services is outstanding. Thank you for a restful and enjoyable first trip to Marrakech. I will be back soon!

Self

10/10

Exceptional

20 Feb 2026

Tamara

Very friendly helpful staff . Lovely room great location .

Partner

10/10

Exceptional

06 Feb 2026

Jacqueline Ann

Lovely staff. First room was very small and a little niisy but when we asled there was no problem changing to a different room.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Ali Noaman

The ine thing that stood out to me is how friendly the staff was. I had the pleasure of interacting with both Zakaria(s), Sameer, Hamza and Mohammed all of which were very attentive to my needs. The property was clean and well cared for. I enjoyed the breakfast on the roof .. even though it was a bit cold during my visit but rhe staff always placed multiple electric and gas heaters to keep it warm. I also enjoyed the massage service I got. Overall great authentic Moroccan experience.

Leisure Self

10/10

Exceptional

28 Jan 2026

Jane

Everything was very very satisfying. The staff was great. The cleaning staff was always smiling og effective, our room was every day vey clean and satisfying!! The rest of the staff was so friendly and charming. They made us feel like at home. we give Riad Nelia our most sincere and best recommendation. Thank you❤️

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Lalaine

Excellent communication from the day of booking to coordinate airport transfer. Taxi was there w sign and waiting for us at airport. Staff met at parking area outside Riad to walk us to the Riad which was very comforting because we arrived in the evening and the Medina can be a little confusing to navigate on your own initially. The decor of the Nelia and their other propert the riad signature beautiful and clean. We were welcomed with mint tea and a little introduction of the area with map, they also offer spa dining, and tours. The food was delicious. We had breakfast and dinner and we also had privilege of staying at their sister location just a few steps away at the Riyadh signature. Thank you so much for the warm hospitality and excellent service! You made our stay so memorable and secure.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Liz Alfonsina

I truly cannot say enough good things about this riad. From the moment I arrived, I was blown away by the beauty of the space and the level of hospitality—it is, without question, the best hospitality I have ever experienced.

The riad itself is stunning: peaceful, elegant, and incredibly comfortable. Every detail feels intentional, from the immaculate rooms to the serene atmosphere that makes you feel relaxed the second you walk in. The accommodations were exceptional, and I slept better here than I have in a long time.

Breakfast every morning was absolutely delicious—fresh, beautifully presented, and something I genuinely looked forward to each day. Room service was fast and seamless, and airport transfers were perfectly organized, making travel completely stress-free.

The spa services were luxurious and deeply relaxing—an absolute must during your stay. What truly sets Riad Nelia apart, though, is the staff. They were always available, incredibly kind, and genuinely eager to help with anything: recommendations, directions, activities, or questions about the area. I always felt supported and cared for.

If you’re looking for a riad that combines beauty, comfort, luxury, and exceptional service, this is the place. Staying at Riad Nelia elevated my entire Marrakech experience, and I wouldn’t hesitate for a second to return.
10/10 — highly, highly recommended.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Norma

I stood in the Riad with my husband and family members. From the communication before my stay that was detailed and fast. To my arrival with kindness, tea and extreme support with recommendations to all the near by places. Every single one of the workers were extremely kind . It was not just friendly but they really got to understand your needs. One of the members of the team was able to communicate with me in Spanish and that was cool. The team made my visit to marakech special. Can you create a review for me

Leisure Family

10/10

Exceptional

18 Jan 2026

Norma

The staff was absolutely amazing. They made us feel like home. It was more than friendly. It was kindness, detailed understanding of the thinks we would need not only in the Riad but visiting Marrakech.

Leisure Family

10/10

Exceptional

13 Jan 2026

Megan

We really liked the location of this Riad and the Riad itself was beautiful! The staff was super hospitable. We never got to try the breakfast because the hours were too late for us - we typically had activities beginning early in the morning. They did, however, provide a to go breakfast one day for us which was super appreciated! A bit expensive in my opinion for the entire stay but would still recommend.

10/10

Exceptional

10 Jan 2026

MARIA SUSANA

The Riad is

10/10

Exceptional

02 Jan 2026

Gregory

Breakfast was excellent and fresh.
Our room and the hotel was very clean, nice, and comfortable.
The air conditioning was good. The weather was raiby and a bit cool, so we asked the staff to turn the heat on.
The staff was friendly, kind, and very helpful.

Partner

10/10

Exceptional

26 Dec 2025

Rafael Quintero

Excellent Riad. Convenient located to access parking for taxis and close to meeting point for the tours. Walkable distance to main square and the market, etc. Mohamed, Samir and Saad provide an outstanding customer service, also the ladies doing the cleaning keep everything as a 5 stars place.

Leisure Family

10/10

Exceptional

24 Dec 2025

Nazia

WHAT A BRILLIANT STAY!! Absolutely loved it! It was a suprise holiday for my husband and the staff went above and beyond by looking after us. Decorated the room and provided a birthday cake which was delicious!!! The staff was amaaaazing the hospitality was outstanding especially Zakaria, Saad & Mohammed really looked after us and made us feel comfortable. Riad was beautiful and clean always thank you Mariam & Aisha. Truly enjoyed our stay and definitely will be visiting soon again.

10/10

Exceptional

17 Dec 2025

Maryam

Our first time in Marrakech and it couldn’t have been a better choice. From start to finish, staff were welcoming, friendly and informative. We were seated and treated to Moroccan tea on the sunny rooftop and told about must visit spots in the area. Our rooms were cleaned while we out on excursions and the cleaning staff were so so lovely, even took pictures for us! Rooms were equipped with AC which was perfect for the cold nights and the rooms were clean and aesthetic. Lovely Riad tucked away, yet not far from the buzz (less than 5 minutes). Thank you!!

Leisure Friends

10/10

Exceptional

08 Dec 2025

Susan

Lovely room, hot powerful shower, comfy bed. Daily maid service and the staff were very attentive and helpful. Breakfast and service was first class.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Suzanne

Beautiful traditional Riad in a quiet area but easy walking distance to the souks. Friendly and helpful staff, nothing was too much trouble. Rooms are small but very clean, bed comfortable, we slept very well. Bathroom also small but well equipped and maintained, lovely toiletries provided and good hairdryer. Traditional Morrocan breakfast included, fresh and tasty. Roof terrace has plenty of seating and a couple of sunbeds are provided if you want to use them. Thoroughly enjoyed our 3 day stay, would love to return.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Arturo

Some of the friendliest staff I have met. This place is extremely walkable and if you want a real Moroccan experience stay here. From there traditional breakfast to there cozy center. The entire Riad is clean daily.

Partner

10/10

Exceptional

28 Nov 2025

Krista

Loved our stay here. The staff were honestly so kind and helpful the whole time ,they really made us feel at home. Breakfast was always fresh and really nice, and the location was perfect for exploring the medina without being right in the chaos. It just felt comfortable, welcoming, and easy.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Jennifer

Absolutely gorgeous Riad, wonderful service - Walid took absolutely amazing care of our family and went above and beyond to make sure we were taken care of. The breakfast on the rooftop terrace was wonderful. Would highly recommend!!

Leisure Family

10/10

Exceptional

27 Nov 2025

Mary

Very clean in all areas. Rooms welcoming with kettle, tea & coffee and safe. Staff fantastic, they couldn’t have done more and nothing was too much. They helped us plan our itinerary and gave helpful advice on the local area. The hotel is in a great location. Breakfast consisted of a selection of local foods and special requests were met.

10/10

Exceptional

18 Nov 2025

Mitzy

Beautiful riad, extremely friendly staff. Very hospitable.

10/10

Exceptional

30 Oct 2025

Janet

This was a very cute Riad, once inside I was totally in love with the place. The aesthetics of it.. the staff is very helpful and welcoming. I would certainly recommend and would stay again. Don’t expect any tv’s in the room .. there is none plus just know it’s a room that is beautifully decorated and that’s it. To me it was enough, I was tired and just needed the place to sleep.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Joanna

Riad was excellent

10/10

Exceptional

05 Sep 2025

Daisy

Lovely staff at the property and not too far from the parking spot so would recommend on location too. Loved our stay and it’s a beautiful venue! Thank you Walid for everything.

10/10

Exceptional

30 Aug 2025

christine

I can’t say enough wonderful things about this property. From the front desk lady (I forgot her name) to Muhammad, the service was impeccable. The hotel is nestled quietly in the middle of the Medina. It is decorated in true authentic Moroccan style. The breakfast is superb. Please stay at this hotel. You won’t regret it.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Ayana

I lovedddee everything about this Riad. It was my first time in Morocco and it most definitely won’t be my last. I stayed with my sister and Abdolle made the experience no other than special. He kept repeating this is your home do as you please and made us feel so welcome. Huge thank you to Abdolle!! Another shout out to the security who made sure we got home safe everytime. When we went out for nightlife they assured us we would be okay to get back into the riad and that we did. The area is very quiet at night other than the main area/ medina. Could feel uneasy by yourself but nothing actually scary everyone looks out for everyone and made sure that you are taken care of. The Riad can order taxis for you or if you leave out the main area there are taxis waiting for rides. If you are afraid of cats I personally wouldn’t come just due to the surplus amounts of them but they don’t come near you without you wanting their attention all super friendly and super cute. Come with MAD ready to spend in the souks that is a very quick walk from the riad and be prepared to bargain. Once again thank you Abdolle we will be back for a longer time and more guests ;)

Leisure Family

10/10

Exceptional

21 Aug 2025

Chidinma

We had a lovely stay at the Riad. Abdul made our stay easy, convenient and memorable. The staff at the Riad were helpful and friendly.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Ma Kennia

The Riad was clean and the staff were lovely! It was hard to find and

2/10

Poor

12 Aug 2025

Sara

Awful

We had a great experience with the staff for the most part except when asking about certain things and getting told it ‘works- it works!

We stayed here for over $300/night and were very disappointed. The air conditioning didn’t work all night despite multiple reports to staff, and we both felt sick from the heat the next day. We were told a technician would come several times but nothing was resolved. The Wi-Fi didn’t work for an entire day, so we had to spend a lot on mobile data. Breakfast was underwhelming — mostly pastries — and on our last day, since we were leaving before breakfast started, staff promised to find us something to take with us, but we were only given two tiny pieces of cake ( see pic below) and one coffee for two people. For the price, we expected working AC, Wi-Fi, and a proper breakfast. When someone did come in to look at the AC the bed beneath was covered dirty black residue from the AC unit and the sheets and pillows were not dealt with.

Edit: After requesting some compensation or something, the hotel manager denied the issues with the AC, claiming the AC was working and that they offer a variety of breakfast options. They also falsely stated that we ate dinner at the hotel twice without paying, and that we “just left early this morning.” We had told them in advance about our early departure and were promised an early breakfast, so these statements are simply not true.
Plus we never intended not to pay for the food there simply was no one around be

Friends_and_family Friends

10/10

Exceptional

21 Feb 2025

Natalie

Riad Nelia was amazing for our stay in Marrakesh! The staff are incredibly welcoming and helpful and the facilities are wonderful. Highly recommend if you are looking to stay in the Medina.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Claudia

Beautiful Riad with very friendly staff that make your stay memorable! Must try the hammam and massage it was an amazing experience.

Leisure Partner

8/10

Excellent

16 May 2024

Harriet

Absolutely fantastic riad! The staff were really friendly and helpful, and the riad itself is beautiful. The breakfast was delightful and the location is fab. Would highly recommend!

Leisure Partner

10/10

Exceptional

12 Mar 2026

Katja

Die ganze Crew von Riad Nelia ist bezaubernd, so ein toller Service. Sie helfen wo sie nur können und sind super freundlich. Alles wird ständig sauber gemacht und das Frühstück auch der Dachterrasse ist auch sehr zu empfehlen. Wir waren 6 Tage im Riad Nelia und können es wärmstens empfehlen besonders hervorzuheben ist auch der Kochkurs mit Hamza :))

Partner

10/10

Exceptional

04 Mar 2026

FLORENCE

Super séjour

Partner

6/10

Pleasant

20 Feb 2026

STEPHANIE

Nous avons séjourné au Riad Nelia pour une nuit.

Le personnel est très courtois et avenant. On nous a proposé un upgrade de chambre, que nous avons décliné car nous partions très tôt le lendemain matin. L’accueil a été professionnel et agréable.

En revanche, les prestations sont restées en deçà de nos attentes.

Nous avions confirmé un départ à 6h30 et il nous avait été assuré qu’un gardien serait présent afin de nous accompagner avec nos valises jusqu’au point de prise en charge du taxi.

À notre grande surprise, le riad était totalement désert à 6h30. Aucun membre du personnel n’était présent. J’ai dû chercher les interrupteurs, descendre seule une valise de 20 kg sur deux étages et laisser la clé à la réception sans interlocuteur.

Ce point mérite d’être signalé aux futurs hôtes : lorsqu’un départ matinal est confirmé, une présence effective devrait être assurée.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Philip

Great place and perfect location. The staff is very friendly. Big thank you to Walid, Saad and the other guy with the hat. Great breakfast and very nice rooms. Absolutely recommend this place.

Partner

10/10

Exceptional

02 Jan 2026

Menno

The staff was extremely helpful and polite. The riad itself was amazingly beautiful with a lot of detail and great architecture, as well as a lovely smell each day. The transfer from and to the airport was also very well arranged and a very fair price, this is an absolute recommendation.

We had a great time in this riad and would recommend it to anyone wanting to visit the Medina in Marrakech!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Nina Aga

Veldig hyggelig riad. Alle som jobbet der har veldig hjelpsomme med alt mulig. God frokost, rent, pent, stille.
Kan absolutt anbefales Riad Nelia.

Partner

10/10

Exceptional

01 Dec 2025

Joris

Everything was great!

10/10

Exceptional

28 Nov 2025

Sylvie

Un immense merci à tout le staff du riad pour cet accueil absolument exceptionnel ! Nous avons passé un séjour parfait du début à la fin.
Le personnel a été d’une gentillesse incroyable, toujours à l’écoute, professionnel et aux petits soins. Nous avons adoré échanger avec vous sur votre culture et votre savoir-faire : des moments précieux et authentiques.

Toutes les activités faites au sein du riad ainsi que chaque repas étaient parfaits : délicieux, soignés, généreux… un vrai bonheur !

Un merci tout particulier pour les magnifiques surprises organisées pour notre anniversaire de mariage. Ce sont des souvenirs que nous n’oublierons jamais.

Merci pour tout, vraiment.
Nous recommandons le riad les yeux fermés !

10/10

Exceptional

27 Nov 2025

Virginie Magali

Nous avons eu un super accueil, tout le personnel est très gentil, serviable, souriant. Nous avons eu surtout contact avec Samir, Hamza et Mohamed qui ont toujours été bienveillants et nous ont permis de passer un excellent séjour.
Le Riad est très bien placé, chambre et terrasse magnifiques et les petits déjeuners au top.
Je recommande +++
Merci à toute l’équipe (cuisine, ménage, spa)
Virginie et Patricia

Leisure Friends

10/10

Exceptional

22 Nov 2025

Petra

Das Zimmer war makellos sauber und hübsch eingerichtet.
Frühstück und auch das Abendessen auf der Dachterrasse waren super ( auch im marrokanischen Stil ).
Besonders hervorzuheben ist aber die Freundlichkeit und Hilfsbereitschaft des gesamten Personals.
Ich hatte 2 x Massage bei Hinde, für mich die beste Massage, die ich je hatte !
Danke für eine wunderbare Zeit in dem sehr hübschen Riad Nelia.

Leisure Friends

10/10

Exceptional

18 Nov 2025

Reinhard

Frühstück war klasse.

10/10

Exceptional

12 Oct 2025

Tor Erlend

Incredible gem of a place! Came from a long and sweaty journey into this paradise! Fantastic service, great breakfast, excellent location and near a \"taxi drop-off point\" in the Medina. If we're coming back to Marrakech this is the place where we will stay!

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Nariman

séjour merveilleux

Partner

10/10

Exceptional

22 Sep 2025

axel

Expérience géniale, merci au staff qui était vraiment top. La localisation est vraiment génial et le petit déjeuner est trop bon. Je vous conseille grave si vous voulez être dans la médina.

Merci à samir et tout le staff !

10/10

Exceptional

05 Nov 2024

Larvor

Bravo à toute l équipe.
Tout était parfait.
De l accueil,au repas,massage,riad propre et très mignon

Leisure Family

10/10

Exceptional

18 Jun 2024

Cyril

Très beau riad dans le centre de Marrakech. Le personnel est vraiment au petit soin.

Business_and_leisure Partner