Name: Riad Les Bougainvillers
Address: Derb Ben Amrane 5 Riad Zitoun Lakdim, 5, Marrakech, 40000, MA

10/10

Exceptional

10 Nov 2019

Verified traveler

Nice tea lovely rooms let us check in early
Great location

Leisure Family

10/10

Exceptional

08 Sep 2019

Verified traveler

Welcoming and kind staff lovely and peaceful riad very nice traditional decor wonderful Moroccan breakfast

Leisure Self

8/10

Excellent

07 Oct 2018

Verified traveler

Great location

The profile on hotels.com was slightly inaccurate. There is no restaurant or bar, although the daily breakfast was great. The airport pickup is advertised as 200 per room but they actually charge 180 per person.
But overall a lovely place in a perfect location, with great staff

Friends

10/10

Exceptional

26 Feb 2018

Amy

Great hotel, very central, lovely staff and delicious breakfast.

6/10

Pleasant

28 Sep 2017

msafiri

Not great value

Over priced hotel. No amenities in room and all services over priced. The hotel taxi from the airport was excessive compared to local rates. Pool was tiny and freezing cold. The plus: great location - 3 minute walk to the Jemaa el Fna market and walking distance to many sites - el badii Palace, badiaa, Koutub and great restaurants. And very safe area. Hotel was tucked away in an alley and was very quiet and peaceful at night. Night manager was very accommodating and helpful.

Partner

8/10

Excellent

25 Sep 2017

Louis

Relaxing place in the center of the Medina

My wife and I had a great time in the Riad and it was great to have a place to go relax and cool between intense visit of the city. The staff is always nice and accommodating, ready to provide guidance/suggestions to visit the city. The Riad is beautiful and we really enjoyed staying at the pool on hot hours or on the roof when temperature were going down.

6/10

Pleasant

29 Aug 2017

Jovana

Peaceful & beautiful riad but hard to find

This riad (as they are called in Morocco) is insidie the Medina/souks area, which means it is not accessible by car. It's located on a narrow street, therefore if getting dropped of by taxi one gets dropped of at the nearest street accessible by car and then you must walk through the market/souks to find it down a narrow alley. Not great if you are carrying heavy luggage. It also does not feel safe late at night, so not great if you're a lone female traveller. Otherwise it is a beautiful riad. It is very peaceful and quiet once inside. Basic amenities. If you want a meal (lunch or dinner) must tell them a day in advance. No snack bar but souks and shops nearby, can go and buy a snack if you speak French or Arabic, or hotel staff can fetch you a bottled drink.

8/10

Excellent

16 Aug 2017

Verified traveler

Good Stay

Good location, Great Staff but there is no one at the front desk, Clean and spacious, pool not inviting

Family

10/10

Exceptional

26 May 2017

Skilled Travler

Easy access considering it's in the Medina.

Quiet, very nice place. Children can be noisy
Sounds carry, but room ac takes care of random noise. Breakfast was basic, 3 breads, bit of fruit, delicious coffee, yogurt.

10/10

Exceptional

25 Apr 2017

Dorota

Exceeds all expectations

Wonderful experience! I was a sole female traveller and the staff really looked after me well. Organised my transport, guide, helped with advise etc. The hotel is so well located very close to the main square and yet quite. It is an oasis of calm and relaxation. I will be returning for sure.

10/10

Exceptional

02 Apr 2017

Verified traveler

Best stay and perfect location

Great location, staffs are very helpful and kind.

Partner

10/10

Exceptional

24 Dec 2016

Matt

Amazing stay, staff, food, everything

They went out of their way to make sure we had the best stay possible for the week. Helped us get from the airport, found us places to see, helped coordinate with scheduled tours and more. I would give them 10 stars if I could, very highly recommended.

8/10

Excellent

22 Nov 2016

Claire

Homey room with friendly staff

The riad was a great, cozy spot that served as a home away from home during a hectic work trip. The staff were always available if I needed anything, and they were extremely friendly and polite. The food was delicious!

10/10

Exceptional

25 Sep 2016

Justin

Great Value and Wonderful Experience

The riad was very well renovated and equipped for our stay. We reserved the suite with a double bed and two singles, which are two separate areas (each with a closing door) with a bathroom in the middle. The decorations were very nice and made the riad experience enjoyable. Breakfast was included and consisted of various bread items, yogurt, orange juice, and coffee/tea. The staff made check in and check out very easy and we're willing to accommodate us in any way possible. I stayed at a different riad shortly after this one in another city, and I would say that Bougainvilliers was comparatively better in experience, room size, and service. I would definitely recommend this riad to others, especially the suite if you are looking for three beds. One tip--the ground floor was a little noisy on the first night, so you should request and upper floor or close your wooden shutters.

Family

10/10

Exceptional

21 Aug 2016

Verified traveler

Beautiful intimate riad

Great place, beautiful room, comfortable bed , big shower. Beauty everywhere you look, detail oriented. Helpful staff. Loved our stay !

10/10

Exceptional

20 Jul 2016

Anish

Hotel is in the heart of Marrakesh

was asked to stay in this hotel for a week after a complication with a previous hotel and it was honestly the best decision. The hotel was not far from tourist attractions, only a 10 minute walk from Jema al fna, less than an hour from ourika valley etc. The staff were so helpful and friendly which made our stay pleasurable. We will definitely be coming here again soon!

10/10

Exceptional

10 Jul 2016

Tracy

Riad in the souk of the Marakech Medina.

We had a great experience here! The Riad is an oasis of calm and quiet in the midst of the souk in the central Medina. They provide a very personalized experience. Meals and a hammam can be arranged there to de-stress from the excitement and action of daily activities.
It was our incredible luck that Amal was there to greet us on our first day. The name Amal means \"grace\" and she personified this in her welcoming and helpful service. Her recommendations were spot on from the souk restaurant to the belly dancing show in the new Medina.
If it's your first time in Marakkech, this riad is about a 10 minute walk into a busy souk. It can feel a little intimidating at first, but it's a great way to immerse yourself in all that Marakkech has to offer.

8/10

Excellent

09 Mar 2015

Jose

Nice hotel inside the Medina, but be aware

The hotel is very nice, the staff is tremendus, they will give all to be as confortable as posible.

But being at Marrakesh is a experience that you must be aware of.

Staying inside the medina is also something you might consider, is not for everybody.

the hotel is in some \"creepy\" streets that you might feel unconfortable or unsafe to walk there at night

the taxis will not be able to get you near the hotel and you will need to walk to get to the hotel maybe a 5 minutes walk, remember to CALL AND ARRANGE to be picked up by the hotel to avoid more problems

10/10

Exceptional

30 Nov 2014

Verified traveler

Lovely Riad

Had a lovely 5 night stay in Marrakech. This is beautiful Riad. The staff were very helpful. It was a little too cold to use the pool but it did look lovely. We used the hammam and had a massage which was perfect towards the end of our trip.

Partner

8/10

Excellent

27 Sep 2014

PR

Great Riad, friendly staff, close to the action

Really great spot, located off one of main busy thoroughfares but a quiet secluded side street. Staff are great, friendly and helpful. It was my first time in Marrakech and city initially took me by surprise. If you're going with family and not concerned about budget, would probably recommend you stay in one of the fancier locations outside the city walls as the place and pushy people can be a bit overwhelming. Looking back, I would have probably stayed outside the city walls in the Meridien or Mamounia and popped into the city walls but the Bouganvilliersis a great spot if you can handle tHe hustle and bustle of the city. Get a guide and have him show you around, esp the Souks as you will be set upon by aggr.essive merchants and others (mostly younger men with too much time on their hands trying to befriend you and have them show you around) breakfast at hotel was good, staff very attentive , wifi connection spotty. Overall a good spot, clean and beautiful small well run Riad if you want to be close to the mayhem (yet down narrow side street where you do feel once you're inside hotel away from it all as it will get overwhelming at first.

10/10

Exceptional

16 Sep 2014

Maggie

Calm oasis near chaos of jemaa el fna

After searching frantically for a place to stay in Marrakech after deciding to extend my stay a few days, I came across reviews of this riad and decided to give it a try. It was a lovely break from the craziness of the nearby square and alley ways! I somehow ended up with one of the nicest rooms in the place with its own private balcony overlooking the plunge pool.
I did have a hard time flagging down one of the front managers to settle my bill the night before an early departure, but I chalked it up to it being Sunday and still got everything sorted in a timely matter.
Was slightly concerned that the doors had no locks, but had no issues! Would stay again if I ever go back to morocco!

4/10

Poor

11 Aug 2014

maz

Location of hotel terrible.

Had to walk 10 min with all the luggage to the hotel . Hidden charges

8/10

Excellent

02 Jun 2014

Verified traveler

Lovely stay, beautiful riad

Stayed here for two nights out of the 10 we were in Morocco. It's a beautiful place, and a fantastic location. It would suit an independent traveller, as unlike other places I stayed at in Morocco, it was run by staff rather than the owners, so didn't have that personal touch. Although they provided a safe in our room, there was no lock on the door which was a bit weird, and wifi basically didn't work in the room itself, we had to be in the communal areas. Breakfast provided was light but lovely, the staff we dealt with were very kind and helpful with our requests, as I said the building is gorgeous, quiet, cool, fantastic location.

10/10

Exceptional

27 May 2014

Verified traveler

Quiet oassis

Hotel has a great location, close to Djemaa el-Fna and other places of interest and is a comfortable spot to relax , away from the Marrakesh madness. Didn't use pool which seemed more for atmosphere than swimming but room and grounds were elegant.

Family

8/10

Excellent

22 May 2014

Soo

You cant go wrong if you book this Riad

We had a wonderful time at this Riad. I was a little concerned about going to Marrakech but had no problems when I booked everything through the Riad. I cannot remember the Front Desk young man's name but he was excellent and could not do enough for us. We booked our taxi pick up's and return's through the Riad. They were there to meet us at the airport and everything went smoothly. We had a man take our luggage by hand cart to the Riad. We ate at the Riad the first evening and the food was excellent. We was also able to order wine and beer's. Breakfast was lovely. We booked a walking tour again through the Riad on the first day to familarise ourselves with the area. The staff made it for us, they could not do enough, booked restaurants and gave us useful information. A lovely stay and if we ever return we will def go back to this Riad. There was also a roof terrace which was lovely. Excellent.

Partner

8/10

Excellent

13 Apr 2014

SM

Great staff

I think my best experience was the staff. They are really nice and most importantly tell you the correct information on where to go, get food, money exchange.

10/10

Exceptional

19 Mar 2014

Tim

Excellent

What a great place to visit. First time to North Africa and we were blown away by the whole experience, which was totally different to what we have done previously.

The main square is absolutely fantastic at night and there is so much going on, loads of people, loads of noise etc.

Plenty of things to see, all pretty cheap to get into and whilst there is a distinct lack of sign posting and sometimes you get lost, this is just part of the fun. Make sure you visit the Souks, these are chaotic, everyone wants a piece of you and sometimes there is a bit too much hassling, but just go with it.

The Riad was excellent, the staff were very attentive and the location is close to the square - would totally recommend.

One point re finding the Riad, I would recommend you take advantage of their pick up service because It would not be easy to find if you didn't know where you are going. Also this quick and delivers you straight to the door.

8/10

Excellent

09 Mar 2014

saffy

Super Riad with character

This is a super little riad just down from Jamaa el fna well located for most of the Medina attractions,very clean with staff that can't do enough for you. Breakfast is simple but filling,we had ours on the Terrace & the evening meals are very good too,a little pricey but well worth it. Extras from the bar,beer,tea,coffee etc.. can be paid in local currency,euros or Gbp & are put on a tab,I was running out of local currency for this & in hindsight I would've taken Gbp to pay for it instead. there are ATM machines just in the Jamaa el Fna anyway. trips to Saadian tombs,Badi Palace & Majorelle Gardens are a few minutes away, get a good view of the storks in badi palace from the stylish Kosybar terrace in place de ferblantiers at sunset is a highlight.

6/10

Pleasant

09 Feb 2014

traveller cosh

Simple room

How can be 4stars Hotel, No tv, No refrigrater,No hair dryer?...And also how can Expedia shows this Hotel 4 Stars?ok Hotel is not very bad.central And traditinal .

8/10

Excellent

18 Dec 2013

Sara

Lovely tranquil Riad in stressful Marrakech medina

Tranquil Riad in the old Medina of Marrakech. You can't drive to it; be prepared to have your luggage wheeled through the medina in a barrow. Nice points: free transfer from airport, the riad is very pretty, the 3 course meal was simple but tasty, room and bathroom spacious, the manager was polite & helpful, hammam inexpensive (though we could have done with pointers on what ritual to follow!). Points for improvement: the rooms have no locks (once you're used to this it is not such a big deal, as there are safes and the front door is locked), it was cold in the dining room each evening, the maids were lovely, but they made a LOT of clattering and chattering in the kitchen after meals which tended to echo round the courtyard. Permanent issues: we found the medina really unpleasant in terms of aggressive shop owners and intimidating crowds of locals. This included the streets we had to walk through to get to and from the riad. Despite being told it was safe we felt quite frightened when out after dark ~8pm for dinner. We would not choose to go back to old Marrakech, but if we had to we would probably stay here again for the quality of rooms, food and service.

10/10

Exceptional

02 Dec 2013

Verified traveler

Perfect Location!

The location of this Riad is what made this the perfect choice for a short break, 5 minutes stroll either way will take you to most of the places you'll want to visit in the centre of Marrakech, the Djema El Fna square, or the Bahia Palace, Museums etc plus plenty of stalls/shops en route....restaurants etc..

It had lovely rooms individually styled and furnished, a fantastic rooftop terrace. and very friendly professional staff.

Haven of calm after the bustle of Marrakech.

10/10

Exceptional

26 Nov 2013

Londoners2

Friendliest staff, perfect location, lovely stays

The place is quiet but easy to find and in a safe wide alley just off a main walkway, so it's a good balance of closeness to the real city, and retreat to calm and serenity. Little birds in the courtyards, unpressured approach from super helpful staff, pretty views everywhere, a standard which is comfortable and pleasing without being ostentatious and over the top luxurious. I've stayed in Riads which were flashier - and those didn't give me the same feeling of goodness, simplicity and human contact that I had at Bougainvilliers. Special thanks to Moncef the duty manager. Brilliant and lovely man.

10/10

Exceptional

09 Nov 2013

Donna

Lovely Riad!

Loved my stay here. Service was always with a smile.
Can't wait to go back.

10/10

Exceptional

11 Oct 2013

clive and niki

Riad close to the centre Quite yet tranquil

Hi Was the perfect place to stay , just book it, the staff could not be more helpful it was like home from home,
if there was one negative the bed was little hard but that personal choice, five minutes walk to the main square, staff will advise price for taxi's and place to visit.
Really just book this place clean food was great

6/10

Pleasant

06 Oct 2013

mohbear

Decent hotel

Location is a difficult find. Watch out for the baggage carrier from taxi to hotel, he'll try to overcharge you. Wifi in hotel room is poor. Breakfast is ok but could be better. Room is quite dark and has no locks. Overall it's average.

Partner

8/10

Excellent

29 Sep 2013

Cesar

Great place to stay at Jemma el Fna

The hotel staff was incredibly respectful and attentive. The room was always clean. very quiet all the time, great to rest while @ the hotel.

8/10

Excellent

31 Aug 2013

hafsa

Beautiful Riad close to the souks and restaurants

Lovely place to stay as it is close to many local sites. The town has a hundred different souks to meet all your food and shopping needs.
The staff at the Riad were lovely and always looking to better your time there.
The people of Marrakech were very kind and there is little or no worry of crime and pickpocketing.

10/10

Exceptional

30 Jul 2013

Jeffrey Collett

Nice place in the Medina

Clean spacious rooms with excellent 24 hour service. Very restful refuge in the Medina.

Family

10/10

Exceptional

21 Apr 2013

Shannon

AWESOME SPOT!

absolutely lovely! great stay in the old city:) the staff was amazing too:)

Partner

10/10

Exceptional

07 Feb 2013

Lorena

Excellent hotel, we definitively recomended

Is an excellent hotel, the services is wonderful.
The staff: Yassime oriented us to visit the most interesting places in Marrakesh. The two girls (Hannan and Rashida) only speaks french but always are trying to help or please you.
The hotel is very close to the square Jmaa El fna, like 5 minutes walking, but to find the hotel you need a very good map or pay some native in the square to take you because the cars can go inside Medina ( the neighborhood) because the street are very small.
If you dont want to be extracharge with the taxi in the airport you can take a bus number 19 and in 15 minutes you are in the Medina.
The medina is the touristic neighborhood in Marrakesh, close to the souks, palace Badis and Bahia. And there is the new neighborhood (the fancy one) calles Gueliz, we didnt visiti so we dont know about it.

10/10

Exceptional

02 Jan 2013

Verified traveler

The best Riad in Marrakesh

Everything was perfect! My only recommendation is asking the staff at breakfast for other options. The bread selection is great but after 3 days it's somewhat bland..

Partner

6/10

Pleasant

07 Nov 2012

Verified traveler

great location, close to main square

Pluses: The riad was peaceful and Mounsef was a lovely host. The location was great, off a busyish street (riad) leading from the main square. Terrace was private and pool was welcome. Minuses: evening meal was bad value for money and poor quality - better food for a fraction of the price in cafe in main square, the hamman recommended was dreadful.

8/10

Excellent

24 Nov 2011

Verified traveler

Good Riad for Family

Central location/Good Service/High Room Standard

10/10

Exceptional

24 Nov 2025

SOPHIE

Le ryad est top, le personnel est au petit soin et toujours de bons conseils. Les repas sont très bons. Nous recommandons fortement, nous avons passé un super séjour.

Partner

10/10

Exceptional

22 Dec 2023

Abdelkrim

Magnifique Riad

Magnifique Riad, propre et calme. Un emplacement idéal près de la place Jamaa lefna. Le personnel est très gentil et aux petits soins.

Partner

10/10

Exceptional

29 Jun 2022

Melik

Sowohl die Unterkunft als auch Khaled waren super.
Unser Riad ist sehr zentral, in der nähe von etlichen Sehenswürdigkeiten.
Die zimmer und das essen sind sehr gut. Das personal ist stets freundlich und hilfsbereit.

Leisure Partner

8/10

Excellent

22 Dec 2018

すけさん

メディナの中にあるおしゃれなホテル

8/10

Excellent

06 Nov 2018

Caroline

Hyggeligt og god beliggenhed

Hotellet ligger perfekt, hvis man gerne vil midt i byen. Der er god service. Det er ikke luksuriøst men hyggeligt.

Family

10/10

Exceptional

14 Jan 2018

Carl

carl

mycket bra på alla vis.

Family

8/10

Excellent

21 Oct 2017

LYDIE

Riad magnifique, personnel discret et bienveillant

Semaine agréable (mi octobre) dans ce petit cocon chaleureux en plein centre de Marrakech. Très bonne situation, facilitant les visites à pied (nombreux palais et parcs). Déplacements agréables en calèche au sein de la ville, puis en taxi pour aller passer une journée à Essarouira et se baigner (côte Ouest) puis découvrir, sur une autre journée, la Vallée d'Ourika. Superbes paysages de l'Atlas, visite d'une habitation traditionnelle berbère (préparation complexe du thé vert à la menthe et dégustation avec son habitante), visite d'une coopérative artisanale produisant de l'huile d'Argan (soins et cuisine)...
Un conseil: se faire accompagner d'un \"vrai\" guide, pour enrichir les visites et surtout se protéger des sollicitations parfois gênantes de la population vivant, pour la plupart, grâce au tourisme (vendeurs, parfois \"insistants\", personnes âgées et enfants pauvres...)
Un autre conseil: éviter de louer une voiture pour circuler dans la ville. Marrakech grouille de voitures, taxis, calèches, scooters, mobylettes, attelages en tous genres... rendant la circulation motorisée très compliquée voire impossible pour les touristes.