Hotel Marseille

6/10

Pleasant

21 Mar 2026

Martin

The room was pleasant, but it was too noisy. It lacked proper insulation.

Business Self

2/10

Poor

15 Mar 2026

Dinesh

not worth the money for stay and beach staffs are very terrible to deal with.

Partner

6/10

Pleasant

11 Mar 2026

Quintijn

View was on the building site, overall the hotel is a little noise.

10/10

Exceptional

08 Mar 2026

Monica

Loved the backyard area staff. The front desk staff was very helpful too. Right on the beach, very clean, loved the food/drinks service on the beach. All my friends loved it! The guy and the girl working at the bar in the backyard were amazing!

Friends

8/10

Excellent

02 Mar 2026

Elizabeth

The location of the hotel on Collins was perfect, near restaurants and shopping. There was a pool and a hot tub and beach access. the resort provided chaise lounges and umbrellas at the beach. Loved the free cocktails during happy hour!

Partner

8/10

Excellent

01 Mar 2026

Niclas

I think this is a bit too high ranking, but it is because of the staff!
The rooms are outdated, small, and a bit smelly.
The aircondition works when it want to work.
The beds are small and not very comfortable.
Same with the sunbeds at the pool.
The elevator work when it want to work, and halfway through our stay the poolheater gave up!
But the staff did their best to make us feel good and that is the reason for the score

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Karen

The staff was amazing. Very attentive.

10/10

Exceptional

22 Feb 2026

Hossein

Yes

10/10

Exceptional

18 Feb 2026

Tanisha

Staff is excellent - especially at beach and pool.

Partner

10/10

Exceptional

18 Feb 2026

Jocelyne

Staff was very friendly and courteous.

Partner

10/10

Exceptional

15 Feb 2026

Brian

Clean, nice pool, fun things to do, great location - very close to beach, food and entertainment

Leisure Family

4/10

Poor

12 Feb 2026

Brittany

Food was awful and overpriced. Very small rooms and even smaller bathrooms. The front desk service is great and the pool area is beautiful.

Business Self

8/10

Excellent

07 Feb 2026

Zhigang

Good, quick and early check-in. Warm and clean pool with cleaning daily. Better than expected in general. Pillow below expected.

10/10

Exceptional

05 Feb 2026

Michelle

The pool is pleasantly heated, much warmer than your average hotel pool up north!

Self

10/10

Exceptional

01 Feb 2026

VENUS

Yes all good

Business

4/10

Poor

29 Jan 2026

Jorge

Room not comfortable and very expensive

10/10

Exceptional

28 Jan 2026

Mary Ellen

We stayed in Miami Beach for 2 nights after a c

8/10

Excellent

26 Jan 2026

Michael J

Spotless room
Nice staff
Great pool area

Roomson Collins Ave are noisy

Leisure Family

10/10

Exceptional

22 Jan 2026

Blayr

Luis at the main bar and Devonte at the front desk were amazing! The hotel is adorable! The pool was warm and only a few steps to a stunning beach front equip with loungers and food/drink service. For sure coming here again

8/10

Excellent

19 Jan 2026

stephane

Overall room aspect and finitions

2/10

Poor

17 Jan 2026

David

Roach ran across the bed when we walked in the room. (Not a tree Roach)

Leisure

10/10

Exceptional

17 Jan 2026

Jessica

Loved this place! Room was spacious, pool and backyard area really nice, and perfect location right on the boardwalk and beach but walkable to everything else. Can’t wait to come back soon!

8/10

Excellent

30 Dec 2025

Catrina

The staff was amazing, easy access to the beach, overall vibe was great.

Leisure Family

6/10

Pleasant

30 Dec 2025

Martin

Wasn't the best hotel that I stayed there on South Beach but it's in a good location. The prices were good for the time that I went. I think the rooms weren't bad. I just didn't care too much for the pool setting and the actual hotel. It's by no means bad but it's not the better ones that I've stayed for a similar price, but I definitely consider it if it's a good price in a budget stay compared to the neighboring ones.

Leisure Friends

10/10

Exceptional

28 Dec 2025

PATRICIA

Great stay
Clean room
Easy access to beach
Good atmosphere pool hottub
Yoga on saturdays
$1 happy hour cocktails

Friends_and_family Friends

10/10

Exceptional

24 Dec 2025

James

Excellent staff, great location, construction near the pool area was noisy.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Meagha

Good

2/10

Poor

16 Dec 2025

Vasha

Wouldn’t stay there again

8/10

Excellent

16 Dec 2025

Kimberly

Room was clean, everyone was very nice. Hotel Bar was pricey. We had three cocktails before the party and it was $88.00. (One each - Rum/coke, mojito, Patron shot). (Maybe this is normal for Miami Bch- this was my first time here so not sure if normal/average) Water pressure very poor, I could not wash my hair. Glad we only stayed one night.

10/10

Exceptional

14 Dec 2025

Julio Rodriguez

Great experience!!! Food was great! coffee is awesome!! Pool and jacuzzi awesome!!! The beach is amazing whiling drink coconut water!!! The service was excellent all the workers were so polite!!! 10/10

Partner

6/10

Pleasant

13 Dec 2025

Arbana

The air conditioning was central and very loud, so we didn’t have the option to turn it off in the room. Also the hot water at the bar was 1 dollar. Again, not the tea, just hot water. I never experienced that in other hotels. It was a baby in the room next to mine and for 2 nights in the row I woke up at 4 am because of the baby crying.

2/10

Poor

12 Dec 2025

Vasha

When got to the room , I reserved a king size bed (I even paid to have my room up graded) just ended up having to double beds . Crumbs in the bed , big cockroaches in the bathroom, The hot wasn’t hot , told the daytime supervisor, and he told my husband that wasn’t true , and didn’t believe us , had my husband go back to the room to prove the hot water works . Phone didn’t work to call front desk , about issues that was occurring, my husband had to go downstairs to the front desk . Hotel is 0/10

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Christopher

Was Great and Martin the Towel boy was super sweet and helpful. Great price and classy
Sheek place I stayed at some that were 3
Times the price and this place was just the same

10/10

Exceptional

08 Dec 2025

Sharleen

Courteous staff, nice amenities

8/10

Excellent

30 Nov 2025

April

The hotel was nice, room was clean, all the staff were very nice and helpful. The hotel is in a great area close to shopping eating and we loved the beach. They have great pool and backyard area to hangout and great happy hour!

Leisure

10/10

Exceptional

29 Nov 2025

Daniela

Perfect area: close to restaurants, shopping, ocean drive and the bus station is directly in front of the hotel.

And the guys at the pool are the best. So helpful and super nice !

We would always go there again.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Gina

I love staying at this hotel its my 2nd time and ill go back again

8/10

Excellent

27 Nov 2025

Karen Susan

So good

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Anthony

The staff was very friendly. However, the rooms and bathrooms are very small and the sheets and pillows are equivalent to a motel 6. I know it’s south beach and you can expect a 20% gratuity on everything but what I didn’t appreciate was the asking for an additional time which “only went to them”. The 20% was split between the other staff…I wasn’t born yesterday.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Rhea

Watch the tipping option 20% automatically added to all bills followed by an additional tipping option

6/10

Pleasant

16 Nov 2025

JANE

The pool area is beautiful and the pool very nice but the heater was broken. The pool guy started vacuuming it at 11:00 while people were there. It doesn't even open until 10:00. Should have been fine before 10

10/10

Exceptional

15 Nov 2025

Susie

Staff were lovely

Leisure Partner

4/10

Poor

14 Nov 2025

Gary

First day, breakfast was slow on taking the order and delivering it.

Next day, room service order of breakfast was zero. Tried to cancel it after an **hour** by email but it bounced back. Unable to reach service they use by phone and the restaurant button on phone didn't work. Had to go downstairs, and was promised that I'd get the refund within 7 days. Should have been instant.

Other than that, nice place, but not being able to get room service within a reasonable time is not acceptable.

Business

10/10

Exceptional

11 Nov 2025

Na

good！

10/10

Exceptional

09 Nov 2025

Selena

Staff was great, hotel was great! People just slamming doors.. uhh wish people knew how to close a door. We wanted to sleep in the days we were there but couldn't due to guests just letting their doors close on their own.
It would be nice if they prioritize guests on the same floor based on their checkout day.
Other than that, we loved it can't wait to go back

Partner

10/10

Exceptional

03 Nov 2025

Shatorri

Miami is scary with booking. You never know if the pictures is the same experience in person. Hotel was very nice. Room was nice. Service was great. The outdoor pool was amazing. My only negative is the hot tub didn't work. But the beds hut in the water was beautiful.

Business Self

10/10

Exceptional

27 Oct 2025

Courtland

Nice property will visit again!

Leisure Partner

6/10

Pleasant

25 Oct 2025

Pia

Friendly staff, good location, direct waterfront acces was amazing. Beach chairs and umbrellas are included in the resort fee.
But, the main thing that is affecting my rating is that the room is not sound proof, I barely slept. I could hear everything going on outside (hallway + outside). Also, the bathroom was very small, uncomfortable, and tight. I dropped my deodorant in the toilet and had no space for my toiletries in the bathroom. The bed only had one nightstand with acess to a plug. It is a small hotel overall.

Business_and_leisure Self

10/10

Exceptional

14 Oct 2025

Stephen

Awesome place to stay in South Beach. The staff is great! Walking distance to anywhere in South Beach. Great location on the main strip with beach access.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Jana

Great Staff!

Leisure Family

10/10

Exceptional

09 Oct 2025

Alan

Property was well maintained, excellent options on site. Only issue was that at night you can hear loud noise through the doors.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Alfredo

Good

10/10

Exceptional

06 Oct 2025

TOM

Totally unobstructed. Everything beautiful

Leisure Family

10/10

Exceptional

02 Oct 2025

Linda

I love this property and all that it offers, including beach loungers, umbrellas, drink service.

6/10

Pleasant

30 Sep 2025

Devontes

I really hated that resort closes at 8pm also there’s no way to warm up food. I asked if there was a way I could warm my breakfast up and was told there was no microwave on the property

Leisure Friends

10/10

Exceptional

29 Sep 2025

Miroslaw W

Widok na plaże bardzo piekny. Sklepy - wygodny dystans do przejscia. Usługi - oferta bardzo duża. Personel bardzo miły I pomocny. Baseny komfortowe. Polecam gorąco.

Leisure Family

8/10

Excellent

28 Sep 2025

Stacy Antonio

Jj

10/10

Exceptional

28 Sep 2025

maria

The hotel is beautiful and there pool is super clean the staff are very friendly I’ll definitely come back.

Partner

10/10

Exceptional

26 Sep 2025

Daniel

Clean room and very nice staff

Partner

10/10

Exceptional

26 Sep 2025

judith

I've been staying at the Marseilles for years. Friendly helpful staff, clean rooms and a great beach front pool.

Leisure Self

10/10

Exceptional

24 Sep 2025

Marcia

It was a very nice day. I enjoyed myself being so close to the beach and was able to get two beach chairs with an umbrella, which is such a place.

Leisure Friends

10/10

Exceptional

23 Sep 2025

Zachia Nina KuPenda Johnson

This hotel was recommended by a companion of mine.

It's a beautiful hotel! The second you step into the lobby entrance, there is a nice floral fragrance that greets you.

My only take back, is that there is no laundry facility anywhere to wash your clothes.

The rooms are not soundproof at all. You can clearly hear people walking just outside your suite as well as someone using the bathroom next door.

I was in a King Suite Ocean View bedroom. And I was able to hear talking, footsteps, and other noises outside in the hallway, and across the other suite.

Overall, the hotel is nice, but there need to be some adjustments with the building.

10/10

Exceptional

17 Sep 2025

Eric

Excellent service, nice pool, perfect beach access

The king size room/suite was spacious. The bed was comfortable. The shower was both nice and large. The hotel staff were excellent, friendly, and very service minded. We had zero poor service experiences in our five day stay. We ate and drank at all the restaurants on site, and enjoyed them. They have a cool spot to hang out outside, with some games, and really great beach access also. The hotel is on the smaller side, smaller footprint, less crowds, was perfect for us. The pool was large, 6’9” at deepest. We visited in September, off season.

Business Partner

10/10

Exceptional

16 Sep 2025

CENA

Bon rapport qualité prix

Très bien
Superbe emplacement
Belle vue
Proche de la mer

Partner

6/10

Pleasant

14 Sep 2025

Vagner

Hotel bom, tudo ok, mas prédio antigo, segundo informações, construído em 1947.
Seria importante uma reforma.
Prefiro tentar algum melhor da próxima vez.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Lizbeth

Loved everything about this hotel.

4/10

Poor

12 Aug 2025

Felipe

Not worth the price

8/10

Excellent

03 Aug 2025

Sheryl

The air in our room was not working. Two maintenance men tried to fix it and couldn’t their fix was a rotating fan. It was hot and difficult to sleep. They said keep your shades drawn. We paid for an ocean view. It was our anniversary trip. So, this wasn’t great.
The location is amazing. And the front desk staff were very kind.

Partner

6/10

Pleasant

02 Aug 2025

Elizabeth

I like hotel location but the parking could be better.

Leisure Family

8/10

Excellent

01 Aug 2025

Roger

Good

8/10

Excellent

28 Jul 2025

Adam

Great experience at property but booked it mainly to also have a hot tub and it was broken our entire stay.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Torria

Great location and attentive staff.

Leisure Partner

8/10

Excellent

14 Jul 2025

Lawrence

I love the convenience to the beach and the surrounding activities around it.

Leisure Family

10/10

Exceptional

14 Jul 2025

Melissa

property is super nice, everyone is very friendly, breakfast at the restaurant and the pool area were awesome.
Parking was full by the time we checked in and had to park in parking garage, was not happy about this at first but it really worked out fine, took an uber back and the cost was less than the parking would of been at hotel even with short uber ride to parking garage. We are already planning a return.

8/10

Excellent

14 Jul 2025

Armando

The people and location 5 star
Parking 1 star
Price 2 stars
5 am to 7am shoul have coffee available
Thank you

Leisure Family

8/10

Excellent

06 Jul 2025

Bryan

The hot tub was out of service for our entire stay. Rooms were dated and had signs of use even the suite we had. Pictures deceiving on the ocean front balcony it was a 3x3 concrete slab hanging out the side of the 7th floor felt uneasy it was so small. The staff was excellent they brought us a bottle of bubbly for our honeymoon and the backyard area staff was awesome as well as the pool staff. Pool closed at 8 most of the week and 10 on weekends with the hotel not really having much to do it would of been nice to have a pool open later. The food during happy hour is amazing even tho not many choices very good. Overall nice stay but would of paid more for more at another hotel. Clean property nice staff.

Leisure Partner

8/10

Excellent

04 Jul 2025

Shawn

First of all, most of the staff was amazing. Quick service and friendly… especially at the pool area and front desk. Rooms were clean

I rated 4 overall based on value. I felt the double-rooms were large but cramped for three people due to limited storage and layout. Also, a small negative from the bartenders.

10/10

Exceptional

22 Jun 2025

daisy

I love that there is beach access with free use of beach chairs and umbrellas. Free drinks from 5-6 pm and happy hour from 6-8 pm. The pool was great and there's another side where you can take fabulous photos in the water. The staff was friendly and responded quickly when a request was made. There are tons of restaurants, pharmacies and bars within walking distance.

Leisure Friends

8/10

Excellent

20 Jun 2025

Jorja

The location was perfect. It seemed a little overpriced for what we got and the rooms had zero soundproofing. The staff was great though and it was very clean.

Leisure Partner

8/10

Excellent

20 Jun 2025

Salman

It’s a great place to go with family or friends, but I would prefer mostly with family because of the vibe. It’s clean and staff are nice. Thank you Marseilles for the hospitality and hosting

Leisure Friends

10/10

Exceptional

17 Jun 2025

Mikaela

The hotel location was nice and the hotel lobby and outside areas were nice the room needs to be updated

Leisure Partner

2/10

Poor

15 Jun 2025

Alejandra

Very old and uncomfortable hotel , remodeled hotel over dirty everything

Family

10/10

Exceptional

15 Jun 2025

Charlet

Beautiful property. I loved the artwork and flowers around the property. The beach access was perfect and very relaxing. The restaurant and service was not bad. I’d visit again.

Leisure

10/10

Exceptional

15 Jun 2025

SAMI

Staff is welcoming , location is perfect

Leisure Family

10/10

Exceptional

11 Jun 2025

Laura

Wonderful in every way.

Leisure Family

10/10

Exceptional

09 Jun 2025

Tupac

Overall was good value for money. Outstanding location.

Partner

10/10

Exceptional

08 Jun 2025

Jennifer

We stayed here for one night after our cruise and everything was perfect. Not too far from Port and an easy drive to the airport in the morning. The beach is a right there and they have chairs and umbrellas. The pool area was clean and well maintained. We had lunch by the pool and enjoyed everything! The pool attendant was very nice and helpful. We loved our stay here and we will be back next time we are in Miami.

Leisure Family

10/10

Exceptional

06 Jun 2025

Shenan

There is not 24 security at this property

6/10

Pleasant

06 Jun 2025

Rodrigo

It was ok

Leisure Partner

10/10

Exceptional

03 Jun 2025

Amber

My stay here was amazing. The staff was very professional and friendly. My room was clean and the beds were very comfortable. I enjoyed my stay here very much!

Leisure Family

10/10

Exceptional

02 Jun 2025

Sherry Lynn

Great Location, very Friendly staff, Delicious food, especially breakfast and very affordable. The rooms are average but not a lot of time spent there.The pool and caban areas are Awesome!!!

Leisure

10/10

Exceptional

01 Jun 2025

susana

Amazing Hotel! Amenities are great, the rooms are clean and the location is perfect! Staff is extremely helpful and friendly! I have stayed at Marseilles with family and also with friends. It never disappoints and it becomes everyone's designated hotel in the area!

Leisure Family

6/10

Pleasant

31 May 2025

Karen

Online description is not what you get at the property. Dirty patio furniture. Outdated rooms and furniture. Beds are hard, unpadded. Paper thin walls. Housekeeping slamming door to door whole cleaning. Crowd is questionable.

Leisure Friends

10/10

Exceptional

30 May 2025

Neionna

No microwave but other than that great

Leisure Family_with_children

10/10

Exceptional

29 May 2025

Jennifer

Great location, clean and spacious room, we loved the cocktail hour, beach access and grounds. Great stay overall.

Leisure Partner

10/10

Exceptional

27 May 2025

Suzanne

The property was very clean but the hospitality was the best I have ever experienced!!! A+++

Leisure Family

8/10

Excellent

27 May 2025

Shirley

Loved the easy access to the beach. We didn’t have to walk on the street. Would have loved to have dressers in the room, a writing pad and ice station on every floor. Other than that, a great time was had by all.

10/10

Exceptional

19 May 2025

Patrick

Near great restaurants, staff really friendly. Loved everything about it!

Business

10/10

Exceptional

17 May 2025

Jan Holmbach

Super experiance

Perfekt location, wery high servicelevel, and acceptable price.
A hotel I gladly will visit again.