Hotel Zatoka

2/10

Poor

06 Jun 2026

Knuth

Die Betten waren durchgelegen und das Hotel liegt direkt an der Straße und Bahn. Entsprechend sehr laut.
Lg Knuth

Partner

10/10

Exceptional

26 May 2026

Peter

Everything was fine. Great value for money. Highly recommend!

Partner

10/10

Exceptional

04 May 2026

Rosarelis

The experience was excellent!! If I return to Gdańsk, I would definitely stay there again. The service was outstanding—both receptionists who assisted us were very kind. I loved the room; everything was very clean, and I really appreciated the daily housekeeping service. Everything felt modern, there was good parking, and even a supermarket conveniently nearby!!!! Everything was perfect! Thank you very much!

Partner

8/10

Excellent

19 Jul 2025

Christa

Great place to stay for being near the old town/main town, with a lovely restaurant and supermarket nearby

Leisure Friends

10/10

Exceptional

08 Aug 2024

Paul

Excellent room, staff and food. Short walk to the railway station. Free parking. Limited places local for a late beer and restaurant closes at 10, but still a great place to stop. Loved it.

Leisure Family

2/10

Poor

30 Jun 2023

Verified traveler

Very poor, avoid! Staff rude, rooms are too hot!

Very poor, unpleasant experience, I would never recommend or come back. Be aware everyone. Stayed 2 nights and both mornings got woken up at 6am by excessive noise from delivery vans offloading outside, as if there was no hotel and people sleeping above. Spoke to reception on day one, only to be told - sorry your room is a standard room and on the side of the hotel where rooms may be noisy. What sort of response is that? Embarrassing, very rude and inappropriate. I was told I had to pay for a premium room to get the quiet side and not to be woken up at 6am. Not at all interested in changing the room after the first night, knowingly the second morning may be noisy again - which it was. Apparently no manager was available at the time to speak to, reception not bothered to do anything. Says a lot.

Also, the room was too hot to sleep or be in for long, no air conditioning available. And their response? You have to pay for premium room that has air conditioning. So basically, because you have a standard room you need to deal with a hot room and not being able to be comfortable or sleep at night due to how hot it is in the room.

I'm sorry but you have a long long way to understand what caring means, what customer satisfaction and retention means and ensuring guests staying are happy and enjoy their stay.

8/10

Excellent

15 Apr 2023

Andrzej

Nice and brand new

Hotel was just couple of minutes from main transit highway so it was convinient for us to stay there by car. Next to it. Check in was fine and room was huge and all new. Cant complain maybe except that we would appreciate more vegetarian options in a restaurant for a dinner or breakfast.

Business

8/10

Excellent

09 Aug 2021

Chris Alan

My stay

In general a very nice stay. But the cleaning crew did i waited for, but only once they came out of 4 days. So the garbage can was full and had to use extra bags. The food was nice, 3 days i got what i ordered for dinner, one day a error happened so i got \"wrong\" food,. Order was said by me to be beef burger a lovly dish i realy liked, what i got and paid for was beef with smashed potatoes and caramelized beets, but it was a pleasent surprice, as the beef was very tender and enjoyable. If i had seen that dish the other days most likely i had made orders on it. biedronka supermarket is next door, but had no idea what it was till i asked a local friend as i overslept breakfast time at resturant and was very hungry. Helpfull staff at front desk, that made a call for a taxi for me to airport. Frankly it got bussy so i not got told the cab was for me so the driver was annoyed as it took a bit more time than he clearly was prepared for. All in all i give the stay 8,5 out of 10. The hotel was a fair bit out of old town centrum , but was possible to walk there with no big issues. Had liked to knew how rent of the electronic scooters worked as i got sore feets after walking, but i take the blame on me, as i forgot to ask the staff about it. If i revisit later, i for sure will ask about that.

Self

10/10

Exceptional

08 Apr 2021

Verified traveler

Good hotel, recommend.

Business

8/10

Excellent

09 Oct 2018

sunny

Nice location and nice staffs. Good catering service. Accessible shops downstairs

8/10

Excellent

06 Jul 2018

Chris

Very clean room and spacious, modern bathroom also very clean. Would stay here again.

Friends

8/10

Excellent

01 Aug 2017

David

Excellent breakfast; excellent shower. Ten minute bus ride from old town, and buses were frequent. Modern, clean and simple room and building. Could use more shelf space in bathroom. AC worked very well, but required service call to get it started. Parking next to hotel. Would definitely stay there again.

Family

10/10

Exceptional

25 Jun 2016

philip

Lovely hotel.

Had a lovely week at Zatoka, lovely hotel, friendly staff, great Chef!!! The food was amazing, close to all transport (very cheap) never been to Poland before but will definitely be going again,
Thank you Zatoka, well done.

8/10

Excellent

31 Jul 2026

Anders

Mycket trevlig och hjälpsam städiska.

8/10

Excellent

18 Jul 2026

Nasrollah

Jag kan säga bara BRA.
Vi trivdes bekvämt.

10/10

Exceptional

12 Jul 2026

Jaroslaw

Er fornøyd med oppholdet

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Igor

Everything was ok.
I particularly liked the breakfast! Great variety of tasty food.

Self

8/10

Excellent

08 Jun 2026

Marianna

Hotellihuoneessa ei ollut jääkaappia, mikä oli iso miinus.
Plussaa oli koko vuorokauden respa auki, sai kylmää juotavaa.
Uudehko siisti huone.

Partner

8/10

Excellent

26 May 2026

Fernanda

Longe do centro histórico mas há transporte público em frente ao hotel. Há tb um supermercado do lado (o q facilita muito). A cama é confortável e o chuveiro é ótimo.

Friends_and_family Friends

8/10

Excellent

24 Mar 2026

Hans

Pysäköinti hyvä. Henkilökunta hyvä. Aamiainen hyvä.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Margarete

Frühstück war gut. Alles war sauber und ordentlich. Direkt vor dem Hotel viele Parkplätze.

Family

8/10

Excellent

15 Dec 2025

May Kristin Lomundal

Høflig personalet, rent hotell, grei nok frokost, men savnet at ulike matretter på frokostbuffen var merket (på engelsk).

Leisure Family

10/10

Exceptional

09 Aug 2025

Linda

Bra hotell

Sköna sängar, lite tunn kudde. Väldigt lyhört, man hörde både vägen utanför, järnvägen och rumsgrannar väldigt tydligt.
Bra AC. Hjälpsamma i receptionen.

Partner

8/10

Excellent

01 Jan 2025

NATALI

Greit

God service, rommet hadde noen gamle flekker på veggene. Sengen var dessverre hard og putene var tynne og billige. Man må betale tax noe man ikke får beskjed om før annkomst, veldig få som snakker engelsk og det kan være vanskelig å forstå dem. Det eneste man bør huske på er å henge «do not disturb» skilt på døra siden vaskehjelpa kommer før kl 10 og banker på. Ellers hadde jeg å sammboer en fin ferie hos Hotel Zatoka.

Partner

8/10

Excellent

11 Dec 2024

Jan Willem

It was a good hotel The price/quality relation was excellent

Leisure Self

10/10

Exceptional

08 Aug 2024

Honey

Nice and clean room with a small balcony.

Leisure Family_with_children

4/10

Poor

05 Aug 2024

Gro

Dårlig opplevelse.

Tett sluk, vannet fløt utover, og vått teppe lukta \"piss\" i flere dager. Ubehagelig!
Klaget etter morgendusjen, vi kom sent kvelden før. Resepsjonisten mente vi burde ha varslet om dette når vi kom? Skal vi sjekke sluk før vi tar i bruk rommet? Ingenting ble gjort. Ene dagen luktet det faktusk klor og det var rent på badet. Siste dag hadde de ikje vært innom engang. TV har nok ikke sett støvkosten på månedsvis. Vannkoker var full av merker. Brukte glass ble ikke skiftet ut med rene.
Rett og slett dårlig renhold!

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Jenni

Siisti perus hotelli.

Hotelli oli hyvällä sijannilla, siivous tehtiin joka päivä.

Partner

4/10

Poor

27 Jul 2024

Janika

Ikke tilfred

Der var udsigt til en beskidt have som vi skal se på og vi hade det varmt da vi kun kunne åben en dør ud og maden var det samme kedeligt og rengøring de skifte ikke senge tøj min mand lå i noget blod

Partner

6/10

Pleasant

26 Jul 2024

Yonis

Bra men inte perfekt,

Bra sängar. Inte så jättebra frukost. Mycket oljud från vägen och en bit från centrum, Annars helt ok hotell.

Partner

6/10

Pleasant

14 Jul 2024

Sara

Väldigt hård säng, rummet saknade AC och minikyl, högt ljud från en järnväg som tutade varje gång det åkte förbi ett tåg, varuleverans skedde tidigt på morgonen under fönstret. Vilket gjorde det omöjligt att ha fönstret öppet på natten för att få luft, handdukstorken var ur funktion så handdukarna torkade aldrig.

Partner

10/10

Exceptional

06 Jul 2024

Alexander

Ett lite stykke unna gamlebyen

Leisure Family

8/10

Excellent

30 May 2024

Carsten H. J.

Good hotel at the edge of the city. 3 full beds in the room good breakfast

Business_and_leisure Family

10/10

Exceptional

11 Aug 2023

Stefan

Personeel zeer vriendelijk. Mooi hotel maar kamer mocht meer aangekleed zijn.

Leisure Family

8/10

Excellent

20 Jul 2023

Anders

Fantastisk frukost - men hemsk musik

En fin och fantastiskt innehållsrik frukost, även om vi saknade bacon. Hade varit bra med skyltar på polska och engelska som förklarar vad som finns på de olika faten. Vad som är vegetariskt, innehåller gluten, laktos etc. Enerverande musik, exakt samma slinga med jazzmusik av typen \"hissmusik\" gick i högtalarna alla tre morgnar vi åt frukost där. Helt obegripligt hur man kan ha det så!

Vi hade tänkt äta i restaurangen första kvällen då vi fick uppgift i receptionen att den var öppen till kl 21. Dock fick vi ingen information om att köket faktiskt stängde 20:30. Vi fick därför nöja oss med varsin öl och frågade efter snacks, vilket man förvånande nog inte hade i någon form.

Kommande kvällar köpte vi istället kyld öl av samma typ till betydligt lägre pris i livsmedelsbutiken som ligger i samma hus och stor påse chips! Det fanns dock ingen ölöppnare på rummet. Saknade även skohorn.

Personalen var inte otrevlig, men heller inte särskilt tillmötesgående. Inga leenden.

Mycket bra med gratis parkering bekvämt vid huvudstråket 91, gratis vattenflaskor på rummet samt vattenkokare och kaffe/te. Parken på andra sidan gatan var helt fantastisk att jogga i!

Partner

2/10

Poor

02 Jan 2023

Verified traveler

Vi ble møtt med lite service, og en person i resepsjonen som ikke skjønte svært mye engelsk. Sengen vi fikk var to enkelt senger satt sammen, når jeg betalte for en dobbeltseng. Sengene var utrolig lave og harde, putene vi fikk var en lav pute og en sofa pute.
Hotellet ligger langt fra sentrum og vanskelig å komme seg til sentrum uten noe form av taxi, vi fikk hotellet til å bestille taxi til sentrum for oss.
Taxi sjåføren snakket ikke engelsk, noe vi forventer siden det var hotellet som bestilte taxien for oss.
Dusjen var skitten og det var mugg i hjørnene. Tven funket ikke. Vi måtte krangle med han som sto i resepsjonen, ettersom vi hadde betalt. Men det mente han vi ikke gjort.
Selvom det var billig, var det langt i fra bra nok.

Partner

8/10

Excellent

23 Aug 2022

philippe

Bien mais un peu bruyant

Grande chambre salle de bain agréable literie confortable très bon petit déjeuner buffet varie et de qualité.
Par contre très mauvaise insonorisation du a la qualité des fenêtres et le train siffle très souvent et la route est bien chargée. Un peu éloigné du centre pour s'y rendre à pied .

Partner

8/10

Excellent

26 Jul 2022

Tony

Fint hotell ca 3,5km fra sentum. Behagelige rom med god seng, rent og pent.
Kjempe hyggelig betjening.

Partner

2/10

Poor

24 Jul 2022

Alfio

non esiste hotel Zatoka mi pare invisibile o una fantasma irrilevante edifico

Leisure Family

10/10

Exceptional

27 Dec 2021

Przemyslaw

Jeszcze tu wrócę

Jeszcze tu wrócę

Business

10/10

Exceptional

27 Dec 2021

Przemyslaw

Fajnie było

Fajnie było

Business

10/10

Exceptional

08 Dec 2021

Przemyslaw

Moja opinia

Bułki ok

Business

10/10

Exceptional

15 Nov 2021

Verified traveler

God service

Business Friends

10/10

Exceptional

31 Oct 2019

Natalia

⭐️⭐️⭐️⭐️⭐️

Den är väldigt bra hotel, väldigt fin, vi var jätte nöjda att vistas där. Kan få lätt fem stjärnor ⭐️⭐️⭐️⭐️⭐️

Business Family

10/10

Exceptional

16 Sep 2019

Mats

Jättebra

Friends

8/10

Excellent

12 Sep 2019

Verified traveler

es wäre evtl auch gut wenn dort im hotel jemand deutsch spricht zumal zu unserer zeit mehrere reisebusse mit nur deustchen gästen vor ort waren

Leisure Partner

8/10

Excellent

05 Aug 2019

Maria

Nice hotel, nice staff, ok location if you got car

A really nice park on the other side of the road, but it is a roadside hotel, though much nicer and more comfortable than most. There is bus or train to center but we used Taxi, it was really worth the money to get to the exact location you wanted. Breakfast was good, nothing really special but nothing to complain about. No restaurants in the are except the hotel one, food good but menu limited.

Family

8/10

Excellent

29 Jul 2019

Maria

Zwiedzanie Gdańska

Hotel bardzo w porządku, jednak przydałaby się klimatyzacja. Okno można było tylko uchylić i niewiele dało się pokój schłodzić. Mieliśmy pokój przy windzie co było dość głośne, jednak większy hałas był nad ranem, gdy przyjechała dostawa do Biedronki. Pokoje urządzone w kolorach biało niebieskich, bardzo sympatyczne, przyjemna łazienka. Śniadanie mogłoby być w cenie noclegu. Bardzo udany pobyt

Partner

8/10

Excellent

28 Jul 2019

Hans-Kristian

Litt for langt unna sentrum. Kun hotellets restautant i området. Ellers helt ok. Litt mye trafikkstøy

Partner

10/10

Exceptional

23 Jul 2019

Arto

siisti hotelli

Hyvä hotelli pienen matkan päässä keskustasta. Siisti ja moderni huone, hyvä suihku ja wc. Sänky ok mutta tyyny olisi saanut olla parempi! Parkkipaikkoja hyvin hotellin edessä.

Partner