Name: Glenburn Hotel
Address: Mountstuart Road, Rothesay, PA20 9JP, GB

8/10

Excellent

02 Aug 2026

Margaret

We were there to see friends and to celebrate my husbands 80th Birthday.
I got a call from a friend on Sunday afternoon, saying she had phoned the hotel on the Monday before and asked them to put a bottle of wine in our room for his Birthday. She also left note saying who it was from and to wish him happy birthday. They said they would call her back, which they didn't. We got back to our room late afternoon and the wine was there with no note. Fortunately she had phoned to tell me, otherwise we wouldn't have known who it was from. It was a bit disappointing from the hotel point of view.

8/10

Excellent

02 Aug 2026

Ellen

The Breakfast was good value for the money and all the staff where lovely.It is a lovely old hotel with lovely views and grounds.But does need some updating.

6/10

Pleasant

02 Aug 2026

craig

This hotel needs a good dust. Pillows lying in dust in wardrobe. Cobwebs over 1m long hanging from ceiling in room. Place really needs a freshen up and new carpets

2/10

Poor

02 Aug 2026

James

No comment

8/10

Excellent

01 Aug 2026

Douglas

Great staff food in restaurant was excellent

8/10

Excellent

29 Jul 2026

Fiona

I had a sea view and the view was absolutely stunning. The room was good, bed really comfortable and clean, bathroom clean and seemed relatively new. Water pressure not the best but it's an old building. Looked like someone had spilled bleach on the carpet at the bathrrom door but was clean apart from that. Plenty drawers and wardrobe space. I ate in the restaurant one night and it was nice, good choice and tasty. Maybe a bit old fashioned but it fits with the hotel, which is an old character building. A nice terrace at the front to sit and watch the sunset of an evening but limited space. There are a lot of steps at the front up to the hotel (which were blocked off when I was there) or quite a steep hill to walk up the road. Staff all really helpful - opened the sash window for me that I couldn't manage and lovely and friendly in the reastaurant. With such amazing views there really is nowhere better than Scotland when the sun shines and it did!

10/10

Exceptional

27 Jul 2026

Freda

Was a really nice stay loved it

6/10

Pleasant

14 Jul 2026

Geoff

Excellent effort made by staff.
Property in need of investment

Partner

10/10

Exceptional

14 Jul 2026

Margaret

Amazing view
Great food too. Helpful staff. Will be back

Partner

8/10

Excellent

10 Jul 2026

Bruce

This is a very good hotel , and the best value for money on the island. It is quite clearly an old hotel but very well looked after.
The one down point for me would be the attention to detail with the cleaning of the rooms.
The shower tray had hairs in it, the teaspoons and mugs were not clean. The carpet had quite a few \"suspect\" stains.
Would definitely stay here again, but covered everything we needed to do on the island so probably wont be back for that reason.
The breakfast was great.

Partner

8/10

Excellent

09 Jul 2026

Peter

Our room was very good with excellent views and very clean.

Partner

4/10

Poor

05 Jul 2026

Philip

The staff were all attentive and helpful. The bedding and towels were spotless. We had an amazing view of the bay, having booked a superiour room for our anniversary.
I must say that the hotel was undergoing some works, so maybe my review for 03/07/26 will not be relevant for all my points in the future.
We could not find a place to park, had to park in the road and move the car later. The main entrance was taped off and we entered into the dining/bar area. My first impressions were how dirty the carpets were, especially leading to the reception desk. There was a lift to the upper floors which was clean. Our room had a refurbished bathroom, but nowhere in there to put anything, even in the shower, other than our toothbrushes on the sink unit. We did remove the tiny bar of soap and plastic \"glasses\" that were on the toilet cistern but realised any creams, deodorant etc were in danger of falling into the toilet pan. Most places have soft close toilet seats, as the refurbishment was quite recent we were disappointed to find it chipped and old. Only one hand towel for the 2 of us was a bit stingy. The room was an ok size, but the carpet ill fitting, the paintwork grubby and poor, we were unable to open any window, they were painted shut, that did not stop them from rattling in the wind. One chair almost broken. We had seen online we could have Lamb Shank, not so, discontinued a year ago and the Chicken Stroganoff overcooked couldn't' cut it. I have no room to write more detail

Partner

8/10

Excellent

04 Jul 2026

Alison

Good breakfasts and lovely evening meal. Friendly staff and clean room.

Family

10/10

Exceptional

29 Jun 2026

Helen

Loved our room with a sea view nicely decorated mattress was brilliant brand new slept like a log both nights great location would definitely go back

Family

10/10

Exceptional

27 Jun 2026

Jack

All good nothing to worry about.

Partner

8/10

Excellent

22 Jun 2026

Sandra

Clean and nicely furnished room although basic amenities… only hand soap and a fixed bottle of shower/hair wash….. I expected a bit more…… Friendly staff. Location is good although if walking to/from town the front steps are a challenge not for the feint hearted! Stunning sea views. Breakfast was hot and plenty of choice. Overall I’d recommend.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Justin

Fantastic gem. 3rd time staying. It's a grand old building of yesteryear.

Staff/facilities excellence and will be back.

Easy location from ferry

Partner

6/10

Pleasant

10 Jun 2026

Pamela

The Glenburn has stunning views of Rothesay Bay and lovely open areas to enjoy it. It is quite clean, as long as you don't look too close --the carpet was stained with coffee stains in my room. At first glance, it looks upscale, then there was plastic table cloths in the breakfast room. There is no hotel info or posting anywhere, so guests are constantly asking 'when is breakfast?', 'when is checkout?' etc. Breakfast is late and short --8am-9:30. I got there at 8:20 --the sausages and potato scones were already cold, despite being in \"warming\" trays. No pastries. No options beside the buffet. No cheese among cold cuts. The supper restaurant menu lacks any no-dairy options that aren't deep fried. The mushroom risotto was available as vegan. I had never seen such an oily risotto. Drinks were available, but there wasn't an obvious bar area to mingle. The place has potential, but seems to be poorly managed and staff didn't seem happy to be there either.

Self

4/10

Poor

07 Jun 2026

Alison

My double room had a lovely view but it was very small and disappointing with a broken tap and minimal guest amenities and complimentary products. For the price I felt very let down

Self

8/10

Excellent

06 Jun 2026

Anthony

This was a fabulous hotel at some point! Sadly it needs a lot investment- however more could be done to show a bit more love. Outside terrace - iron work covered in cobwebs - quite a simple task to brush down. Carpets in public areas needed regular vacuuming.

8/10

Excellent

02 Jun 2026

Duncan

Great value for money, good breakfast, helpful staff. Take a room with view.

Partner

8/10

Excellent

30 May 2026

John

Staff was great

Family

8/10

Excellent

30 May 2026

John

Great location and wonderful views. All the staff were great and I was traveling with 2 92 year olds and an 88 year old.

Would stay again

Family

10/10

Exceptional

28 May 2026

David

Love the Hotel. I m 80 now. I was always there with my parents. As a wee boy it's got a great feeling to it. Only thing I was dissatisfied with. Was fried breakie. It went cold quick too. It cost me. 30£ for two my wife ate very little of it.

Partner

10/10

Exceptional

23 May 2026

GRAHAM

Vey friendly staff and helpful

Self

10/10

Exceptional

23 May 2026

Lindsy

Loved everything about the hotel, including the decor. The room was clean, & the bathroom had recently been updated and the shower was great. Reception, wait staff, & bar staff were all really helpful & nice. Definitely will be back.

Friends_and_family Family

4/10

Poor

15 May 2026

Heather

Staff did the best they could and were extremely friendly but the overall stay was a big let down. We quite understood that our room would not be ready before the specified time but, as the website had mentioned a snack bar/deli we thought we'd spend some time there. Unfortunately it had closed some time ago. Although there was comfortable seating in the reception area it was freezing. We subsequently discovered that the hotel is only heated for an hour or two in the morning and again in the evening. We ate in the dining room the first evening and found the food was mediocre at best. The breakfast, however, was extremely good. It's a pity that the breakfast times were incorrect on the website meaning that our travel arrangements meant we had to skip it on our second day. Overall, very disappointing. The hotel seems to be catering for coach parties visiting for evening meals and not for the individual traveller.

Partner

10/10

Exceptional

06 May 2026

Charles

Just Wonderful!

10/10

Exceptional

27 Apr 2026

Clare

Staff are lovely. Fabulous view from room across the bay. Comfy bed. Great breakfast.

Partner

10/10

Exceptional

24 Apr 2026

John

Room had an amazing view, however the property is showing its age and reduced maintenance

Partner

10/10

Exceptional

21 Apr 2026

joseph

Our room was fantastic ,breakfast was excellent , the bar was 1st class just like our barman,the restaurant staff were amazing we will definitely be back again 😀

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

John

Rooms dated but good size and comfy.staff friendly and helpful very good breakfast.
Bar area roomy good 👍

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Caroline

Basic breakfast, staff lovely,

Family_with_children

10/10

Exceptional

09 Apr 2026

Julie

There are parts of the exterior of the building that need some attention but overall it is a fabulous building standing above sloping gardens. Inside is beautiful. The bar and restaurant have sea views and are warm, cosy and welcoming. The staff were excellent, very attentive and friendly. Our room had a sea view. It was spotless as was the en suite.

Partner

10/10

Exceptional

08 Apr 2026

marion

Shops near by and beautiful views of the bay.

Partner

10/10

Exceptional

04 Apr 2026

KAY

Great location. My room was spotless. The food was good and the Staff were friendly & helpful. I'd be very happy to stay here again.

Self

2/10

Poor

25 Mar 2026

Donna

Arrived to a luke warm welcome.
The bedroom window was wide open, to air the room, which was damp.
The reception area stank of cigarettes smoke.
The carpets are so grubby, some steps the carpet is held together with gaffer tape.
When we said we wouldn’t be staying because it wasn’t suitable and damp and in general disrepair. We weren’t offered any incentive to stay or give an option for a better room. This hotel would have been amazing in the 1980’s but has indeed lost all its charm.

Partner

8/10

Excellent

22 Mar 2026

Elaine

lovely hotel and great breakfast

4/10

Poor

21 Mar 2026

Jacqueline

The bed and pillows were rock hard and the hotel is pretty run down.

Partner

6/10

Pleasant

09 Mar 2026

Linda

Stayed overnight and had prepaid for breakfast. Went down when breakfast opened but there were many students staying and had formed a queue around the dining room. We didn't have time to wait as had to catch a particular ferry. Told receptionist when we checked out and was told \"they paid too\". Not impressed at customer service.

10/10

Exceptional

07 Mar 2026

GRAHAM

Great clean room tea coffee etc

Self

10/10

Exceptional

06 Mar 2026

Elizabeth

This was 70th birthday present to my brother in law, they both really enjoyed themselves. Planning on going back.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Morag

Beautiful sea view, nicely new bathroom.
All staff so friendly and helpful, and very welcoming of our dog.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Aileen

Room was clean and comfortable. The food was excellent and the staff very polite and helpful. Not forgetting a spectacular setting.

Friends

8/10

Excellent

10 Dec 2025

Stephen

Room was lovely but cold.

Partner

10/10

Exceptional

30 Nov 2025

Mary

Lovely large rooms. Clean. Very comfy beds. Only downside heating in room wasn’t working. A need in the winter.
Big shout out to the staff each and every one of them polite professional and can’t do enough for you.

Partner

10/10

Exceptional

22 Nov 2025

Graham

Great hotel would highly recommend

Leisure Self

6/10

Pleasant

19 Nov 2025

Joyce

Room as needing updated but it was clean

Leisure Friends

8/10

Excellent

18 Oct 2025

MARION

Room and bathroom were clean.
Public spaces impressive
Staff looked motivated
Improvement on previous visit
Lots still to do but heading in the right direction.

Self

8/10

Excellent

17 Oct 2025

Mariane T

The room was very clean and modern. Great sea view. The hotel is a grand old lady and deserves to be maintained. The interior of the bar and dining rooms is amazing. Wooden panelling and chandeliers you just wouldnt see in a new build.

Leisure Family

6/10

Pleasant

17 Oct 2025

Christine

Stayed 2 nights room only. Room wasn't serviced. You have a card to display on door handle to request that room is made up. This wasn't explained at check-in and I only saw 1 room actually do this. I had to ask for replacement coffee. £15.00 per dog per night is excessive. Its the same cleaning. My dogs are small

10/10

Exceptional

13 Oct 2025

Thomas

Reception and restaurant staff very polite and informative. Overall stay was very enjoyable.

Leisure Family

10/10

Exceptional

11 Oct 2025

Stacey

Beautiful old hotel, a little run down but still charming! Michael at the front desk was top notch!

8/10

Excellent

05 Oct 2025

Mary

Beautiful old hotel in a lovely setting. Very Clean. Friendly helpful staff.

Partner

8/10

Excellent

05 Oct 2025

Kathleen

Very spacious and comfortable room, friendly staff and close enough to the town centre.

Leisure Self

10/10

Exceptional

03 Oct 2025

Kenny

Staff and food were brilliant, excellent place to stay,, very grand was very clean, room was great.

Leisure Family

8/10

Excellent

01 Oct 2025

D J Allison

Beautiful building.
Limited parking.
Amazing staff.

Partner

8/10

Excellent

27 Sep 2025

Dorothy

We enjoyed our short stay. The room was clean and comfortable and the staff friendly. We had dinner at the hotel in the bar area as we have a small dog. We were able to shop and eat lunch and breakfast nearby.

Leisure Pet

10/10

Exceptional

19 Sep 2025

Mark

Beautiful classic hotel with amazing views. Rooms good in terms of quality bed and pillows. Staff nice. Area beautiful

10/10

Exceptional

11 Sep 2025

carol

Yes very comfortable, and our dog welcomed 👍

Leisure

8/10

Excellent

10 Sep 2025

Robert

Very good nice stay enjoyed it totally

Leisure Family

8/10

Excellent

08 Sep 2025

Suzanne

Hotel is set in peaceful & beautiful surroundings with great views all within walking distance to local pub. Our room was spacious & tastefully decorated.
Good breakfast choice.
was

Leisure Partner

8/10

Excellent

05 Sep 2025

Deborah

Still needs lots of renovating but rooms they have done are good however cleanliness in toilwts etc needs to be improvrd nice

Leisure Partner

6/10

Pleasant

05 Sep 2025

Ian

The building itself is impressive, set on the seafront behind a charming garden. The public rooms are appealing, and our family room was clean and comfortable. Like many hotels of its age, it feels a little dated, but the price is excellent and the staff are genuinely lovely.

Breakfast was very good, though the evening menu was limited. The Isle of Bute is stunning, but clearly geared toward day visitors—plenty of cafés open during the day, but few options for eating out in the evening, leaving the hotel as the main choice. If you like mashed potato, you’ll be delighted; children will be equally well supplied with chips. The menu is small, the food competently prepared, but the style feels stuck in 1985. The venison casserole was enjoyable, but much else was rather beige. The risotto, however, was frankly poor—an oily, garlicky muddle of rice with thick slabs of melted Parmesan and a token rocket garnish.

The hotel has both a formal dining room and more relaxed bar dining, which would be perfect for separate menus—one more traditional, the other lighter and more contemporary, with an emphasis on salads, seafood, and modern cooking.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Carmen

Wonderful experience in a neat building! Loved the breakfast. Parking was difficult, but we managed!

Business Family

10/10

Exceptional

01 Sep 2025

kathleen

Lovely grand old hotel with amazing sea views
Staff are welcoming and attentive. Very comfortable beds, excellent bedding and sparklingly clean rooms.

Leisure Family

8/10

Excellent

31 Aug 2025

carolinee

Lovely building & bedroom furnishings. Bit tired in places but generally very comfortable & enjoyable stay.

Leisure Partner

6/10

Pleasant

30 Aug 2025

Carol

Very good views. Good location. Buffet good but not a lot of choice for vegans.quite a few steps up to hotel

Leisure

8/10

Excellent

28 Aug 2025

Paul

A fine spot to lay ones head

Grand old hotel that’s got a great spot in Rothesay. A wee bit tired but overall a fine place to stay.
Friendly staff too

Friends_and_family Friends

8/10

Excellent

27 Aug 2025

Pearl

The hotel is in the process of being renovated, the public areas are very tired looking but the bedroom we had was lovely.

Leisure Partner

6/10

Pleasant

25 Aug 2025

Barry

To say the hotel is tired is an understatement, it must have been stunning in its day but that was a long time ago. It[s a beautiful old building, fantastic location, but needs a serious amount of money spent on it which I’m not sure is commercially viable. A shame.

Leisure Family

10/10

Exceptional

20 Aug 2025

John

The Glenbourne has fantastic views over the Kyle's
and cheaper than other BandB in thw area

Leisure Family

10/10

Exceptional

19 Aug 2025

Philip

This place has so much character. We both felt the beds were the best we slept on during our month-long UK holiday. Under repair and renovation as of 7/25. Can't wait to go back!

Leisure Family

8/10

Excellent

18 Aug 2025

Verified traveler

Disappointing stay, but staff were great

Booked large room with sea view, room size was great, deco was a little dated, tired looking and the bed a little hard. The bathroom was clean but the shower wasn’t very powerful. Unfortunately the hotel was undergoing building works (wasn’t aware of this at time of booking) with the window in our room being blocked by scaffolding & waste shoot which spoilt the view and disturbed the peaceful setting I’d been looking forward to.
Staff were friendly and breakfast the next morning was lovely.

Partner

8/10

Excellent

18 Aug 2025

Evi

The staff is very polite, the rooms are big and comfortable, very nice view. However the toilet needs to be fixed and the toilet paper is out of reach.

Leisure Family

10/10

Exceptional

17 Aug 2025

Thomas

A beautiful hotel on a beautiful island

Leisure Family

8/10

Excellent

15 Aug 2025

Noemie

It’s a nice period hotel, the restaurant was very nice and good breakfast options. Very easy location to walk in Rothesay

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Verified traveler

Hotel was nice, but every carpet needed cleaning, very heavily stained and dirty. Also worth being aware that there are a lot of steps up to the hotel so we had to carry a pram up the steps to get in and out each day. If there is an accessible route, we didn’t see one and nobody told us of one.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Anne

I'm sorry, I booked this room on behalf of my son, so cannot rate the hotel, except to say he was happy with his stay.

10/10

Exceptional

10 Aug 2025

David

Lovely stay.

Lovely hotel with excellent staff. Rooms clean and grand with some older quirks. Would gladly recommend to anyone staying in Bute.

Partner

10/10

Exceptional

09 Aug 2025

Catherine

A lovely, Victorian, grand hotel. We really enjoyed our stay. Great staff, food, room and view. A very quiet nights sleep, even though the hotel was busy. We'd definitely return. Thank you to all the staff.

10/10

Exceptional

07 Aug 2025

Carole

Nice place, comfortable room and close to town.

8/10

Excellent

05 Aug 2025

David

Chips were good. Beautiful views. Chilled vibe

Leisure Family

8/10

Excellent

03 Aug 2025

Alistair

Bothe dinners in the restaurant were well above average.

Leisure Family

10/10

Exceptional

01 Aug 2025

Kara

Brilliant stay

Wonderful building, room v comfortable, anazing views.
The staff are a real highlight - friendly and great at their jobs. Characyeristic of the friendly attitude you find everywhere on the island.
Enjoyed the food, too. Will be back!

Partner

8/10

Excellent

01 Aug 2025

Anthony

An hotel with an exceptional view

Probably the best hotel to stay in on Bute, but the hotel needs a lot of investment to bring it back to its former glory. That said, the bed was very comfy, the breakfast very good and lots of hot water too. The staff work really hard to make the best of it. They have a good chef, and dinner was above expectations.But the view is the best!

Friends_and_family Friends

2/10

Poor

28 Jul 2025

Verified traveler

We got moved half way through our breakfast and we were made to feel very uncomfortable

Friends_and_family Family

4/10

Poor

27 Jul 2025

Suzy

Well aware hotel is old .
Have stayed previously
We were not happy with our room .The view from both windows Wasn't a view as we had a roof all we saw was slate tiles .
There was plenty storage but only 3 coat hangers .Did ask for more and 4 were supplied.
Bathroom dated and Wasnt very clean .
After 2 nights realised had to put sign out for room to be cleaned .Have never had to ask for room to be cleaned in all our travels .
Beds were comfortable
One lamp just for show as plug wouldn’t reach socket annoying for that twin bed .
Communal areas were spacious and always could find a seat .
Ate once at the hotel and was very nice .
Breakfast was a good varied choice and plenty available .Staff very pleasant
Just disappointed re allocated room and housekeeping .

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Gordon

It’s not the first time we have stayed and it won’t be the last. The staff are all so friendly and appreciative. It is so peaceful in the rooms & the hotel is beautifully maintained. Looking at the hotel from the water as we approach is always special. Thanx again.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Gareth

Lovely old building that seems to be under renovation. Friendly and helpful staff and nice public area. But whilst the bedroom and bed itself are good, the bathrooms are very dated The shower in our room operated off the taps and either ran cold or scolding hot. Dangerous if you have kids.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Gina

Lovely place to stay. Staff are very helpful.

2/10

Poor

15 Jul 2025

Pamela

The property was very tin down looking from the outside and this continued inside. It is very tired looking and needs upgrading.

Leisure Family

10/10

Exceptional

14 Jul 2025

Edward

Great location close to shops &pups stayed at glenburn hotel sea view room was amazing

Partner

8/10

Excellent

11 Jul 2025

sharon

Windows very dirty, cobwebs inside window.

Partner

10/10

Exceptional

10 Jul 2025

Alan

Rothesay or bust

Nice spot

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

david

Nice stay. Hotel is clean but needs refurbished.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Neil

Nice hotel and good value for money

Leisure Family

10/10

Exceptional

06 Jul 2025

Trevor

Friendly staff. Room was very clean.
Food in the restaurant was very tasty but you do need to book ahead

Leisure Partner

10/10

Exceptional

04 Jul 2025

Donald

Having lived in Rothesay for a few years in the sixties I was familiar with the Glenburn but never stayed there. It is indeed a grand building with great sea views but showing its age in a few areas. It was built in the early 1800s so that's not surprising. Parking can be a bit restrictive as the property was constructed in the days of horse and carriage. Staff were courteous and the lounge area with the bar is very comfortable and spacious. I will definitely stay there again. Very reasonable rates as well.

Leisure Friends

10/10

Exceptional

28 Jun 2025

Sheila

Beautiful views

Leisure Partner