Glenburn Hotel

6/10

Pleasant

09 Mar 2026

Linda

Stayed overnight and had prepaid for breakfast. Went down when breakfast opened but there were many students staying and had formed a queue around the dining room. We didn't have time to wait as had to catch a particular ferry. Told receptionist when we checked out and was told \"they paid too\". Not impressed at customer service.

10/10

Exceptional

07 Mar 2026

GRAHAM

Great clean room tea coffee etc

Self

10/10

Exceptional

06 Mar 2026

Elizabeth

This was 70th birthday present to my brother in law, they both really enjoyed themselves. Planning on going back.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Morag

Beautiful sea view, nicely new bathroom.
All staff so friendly and helpful, and very welcoming of our dog.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Aileen

Room was clean and comfortable. The food was excellent and the staff very polite and helpful. Not forgetting a spectacular setting.

Friends

8/10

Excellent

10 Dec 2025

Stephen

Room was lovely but cold.

Partner

10/10

Exceptional

30 Nov 2025

Mary

Lovely large rooms. Clean. Very comfy beds. Only downside heating in room wasn’t working. A need in the winter.
Big shout out to the staff each and every one of them polite professional and can’t do enough for you.

Partner

10/10

Exceptional

22 Nov 2025

Graham

Great hotel would highly recommend

Leisure Self

6/10

Pleasant

19 Nov 2025

Joyce

Room as needing updated but it was clean

Leisure Friends

8/10

Excellent

18 Oct 2025

MARION

Room and bathroom were clean.
Public spaces impressive
Staff looked motivated
Improvement on previous visit
Lots still to do but heading in the right direction.

Self

8/10

Excellent

17 Oct 2025

Mariane T

The room was very clean and modern. Great sea view. The hotel is a grand old lady and deserves to be maintained. The interior of the bar and dining rooms is amazing. Wooden panelling and chandeliers you just wouldnt see in a new build.

Leisure Family

6/10

Pleasant

17 Oct 2025

Christine

Stayed 2 nights room only. Room wasn't serviced. You have a card to display on door handle to request that room is made up. This wasn't explained at check-in and I only saw 1 room actually do this. I had to ask for replacement coffee. £15.00 per dog per night is excessive. Its the same cleaning. My dogs are small

10/10

Exceptional

13 Oct 2025

Thomas

Reception and restaurant staff very polite and informative. Overall stay was very enjoyable.

Leisure Family

10/10

Exceptional

11 Oct 2025

Stacey

Beautiful old hotel, a little run down but still charming! Michael at the front desk was top notch!

8/10

Excellent

05 Oct 2025

Mary

Beautiful old hotel in a lovely setting. Very Clean. Friendly helpful staff.

Partner

8/10

Excellent

05 Oct 2025

Kathleen

Very spacious and comfortable room, friendly staff and close enough to the town centre.

Leisure Self

10/10

Exceptional

03 Oct 2025

Kenny

Staff and food were brilliant, excellent place to stay,, very grand was very clean, room was great.

Leisure Family

8/10

Excellent

01 Oct 2025

D J Allison

Beautiful building.
Limited parking.
Amazing staff.

Partner

8/10

Excellent

27 Sep 2025

Dorothy

We enjoyed our short stay. The room was clean and comfortable and the staff friendly. We had dinner at the hotel in the bar area as we have a small dog. We were able to shop and eat lunch and breakfast nearby.

Leisure Pet

10/10

Exceptional

19 Sep 2025

Mark

Beautiful classic hotel with amazing views. Rooms good in terms of quality bed and pillows. Staff nice. Area beautiful

10/10

Exceptional

11 Sep 2025

carol

Yes very comfortable, and our dog welcomed 👍

Leisure

8/10

Excellent

10 Sep 2025

Robert

Very good nice stay enjoyed it totally

Leisure Family

8/10

Excellent

08 Sep 2025

Suzanne

Hotel is set in peaceful & beautiful surroundings with great views all within walking distance to local pub. Our room was spacious & tastefully decorated.
Good breakfast choice.
was

Leisure Partner

8/10

Excellent

05 Sep 2025

Deborah

Still needs lots of renovating but rooms they have done are good however cleanliness in toilwts etc needs to be improvrd nice

Leisure Partner

6/10

Pleasant

05 Sep 2025

Ian

The building itself is impressive, set on the seafront behind a charming garden. The public rooms are appealing, and our family room was clean and comfortable. Like many hotels of its age, it feels a little dated, but the price is excellent and the staff are genuinely lovely.

Breakfast was very good, though the evening menu was limited. The Isle of Bute is stunning, but clearly geared toward day visitors—plenty of cafés open during the day, but few options for eating out in the evening, leaving the hotel as the main choice. If you like mashed potato, you’ll be delighted; children will be equally well supplied with chips. The menu is small, the food competently prepared, but the style feels stuck in 1985. The venison casserole was enjoyable, but much else was rather beige. The risotto, however, was frankly poor—an oily, garlicky muddle of rice with thick slabs of melted Parmesan and a token rocket garnish.

The hotel has both a formal dining room and more relaxed bar dining, which would be perfect for separate menus—one more traditional, the other lighter and more contemporary, with an emphasis on salads, seafood, and modern cooking.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2025

Carmen

Wonderful experience in a neat building! Loved the breakfast. Parking was difficult, but we managed!

Business Family

10/10

Exceptional

01 Sep 2025

kathleen

Lovely grand old hotel with amazing sea views
Staff are welcoming and attentive. Very comfortable beds, excellent bedding and sparklingly clean rooms.

Leisure Family

8/10

Excellent

31 Aug 2025

carolinee

Lovely building & bedroom furnishings. Bit tired in places but generally very comfortable & enjoyable stay.

Leisure Partner

6/10

Pleasant

30 Aug 2025

Carol

Very good views. Good location. Buffet good but not a lot of choice for vegans.quite a few steps up to hotel

Leisure

8/10

Excellent

28 Aug 2025

Paul

A fine spot to lay ones head

Grand old hotel that’s got a great spot in Rothesay. A wee bit tired but overall a fine place to stay.
Friendly staff too

Friends_and_family Friends

8/10

Excellent

27 Aug 2025

Pearl

The hotel is in the process of being renovated, the public areas are very tired looking but the bedroom we had was lovely.

Leisure Partner

6/10

Pleasant

25 Aug 2025

Barry

To say the hotel is tired is an understatement, it must have been stunning in its day but that was a long time ago. It[s a beautiful old building, fantastic location, but needs a serious amount of money spent on it which I’m not sure is commercially viable. A shame.

Leisure Family

10/10

Exceptional

20 Aug 2025

John

The Glenbourne has fantastic views over the Kyle's
and cheaper than other BandB in thw area

Leisure Family

10/10

Exceptional

19 Aug 2025

Philip

This place has so much character. We both felt the beds were the best we slept on during our month-long UK holiday. Under repair and renovation as of 7/25. Can't wait to go back!

Leisure Family

8/10

Excellent

18 Aug 2025

Verified traveler

Disappointing stay, but staff were great

Booked large room with sea view, room size was great, deco was a little dated, tired looking and the bed a little hard. The bathroom was clean but the shower wasn’t very powerful. Unfortunately the hotel was undergoing building works (wasn’t aware of this at time of booking) with the window in our room being blocked by scaffolding & waste shoot which spoilt the view and disturbed the peaceful setting I’d been looking forward to.
Staff were friendly and breakfast the next morning was lovely.

Partner

8/10

Excellent

18 Aug 2025

Evi

The staff is very polite, the rooms are big and comfortable, very nice view. However the toilet needs to be fixed and the toilet paper is out of reach.

Leisure Family

10/10

Exceptional

17 Aug 2025

Thomas

A beautiful hotel on a beautiful island

Leisure Family

8/10

Excellent

15 Aug 2025

Noemie

It’s a nice period hotel, the restaurant was very nice and good breakfast options. Very easy location to walk in Rothesay

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Verified traveler

Hotel was nice, but every carpet needed cleaning, very heavily stained and dirty. Also worth being aware that there are a lot of steps up to the hotel so we had to carry a pram up the steps to get in and out each day. If there is an accessible route, we didn’t see one and nobody told us of one.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Anne

I'm sorry, I booked this room on behalf of my son, so cannot rate the hotel, except to say he was happy with his stay.

10/10

Exceptional

10 Aug 2025

David

Lovely stay.

Lovely hotel with excellent staff. Rooms clean and grand with some older quirks. Would gladly recommend to anyone staying in Bute.

Partner

10/10

Exceptional

09 Aug 2025

Catherine

A lovely, Victorian, grand hotel. We really enjoyed our stay. Great staff, food, room and view. A very quiet nights sleep, even though the hotel was busy. We'd definitely return. Thank you to all the staff.

10/10

Exceptional

07 Aug 2025

Carole

Nice place, comfortable room and close to town.

8/10

Excellent

05 Aug 2025

David

Chips were good. Beautiful views. Chilled vibe

Leisure Family

8/10

Excellent

03 Aug 2025

Alistair

Bothe dinners in the restaurant were well above average.

Leisure Family

10/10

Exceptional

01 Aug 2025

Kara

Brilliant stay

Wonderful building, room v comfortable, anazing views.
The staff are a real highlight - friendly and great at their jobs. Characyeristic of the friendly attitude you find everywhere on the island.
Enjoyed the food, too. Will be back!

Partner

8/10

Excellent

01 Aug 2025

Anthony

An hotel with an exceptional view

Probably the best hotel to stay in on Bute, but the hotel needs a lot of investment to bring it back to its former glory. That said, the bed was very comfy, the breakfast very good and lots of hot water too. The staff work really hard to make the best of it. They have a good chef, and dinner was above expectations.But the view is the best!

Friends_and_family Friends

2/10

Poor

28 Jul 2025

Verified traveler

We got moved half way through our breakfast and we were made to feel very uncomfortable

Friends_and_family Family

4/10

Poor

27 Jul 2025

Suzy

Well aware hotel is old .
Have stayed previously
We were not happy with our room .The view from both windows Wasn't a view as we had a roof all we saw was slate tiles .
There was plenty storage but only 3 coat hangers .Did ask for more and 4 were supplied.
Bathroom dated and Wasnt very clean .
After 2 nights realised had to put sign out for room to be cleaned .Have never had to ask for room to be cleaned in all our travels .
Beds were comfortable
One lamp just for show as plug wouldn’t reach socket annoying for that twin bed .
Communal areas were spacious and always could find a seat .
Ate once at the hotel and was very nice .
Breakfast was a good varied choice and plenty available .Staff very pleasant
Just disappointed re allocated room and housekeeping .

Friends_and_family Friends

10/10

Exceptional

24 Jul 2025

Gordon

It’s not the first time we have stayed and it won’t be the last. The staff are all so friendly and appreciative. It is so peaceful in the rooms & the hotel is beautifully maintained. Looking at the hotel from the water as we approach is always special. Thanx again.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Gareth

Lovely old building that seems to be under renovation. Friendly and helpful staff and nice public area. But whilst the bedroom and bed itself are good, the bathrooms are very dated The shower in our room operated off the taps and either ran cold or scolding hot. Dangerous if you have kids.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Gina

Lovely place to stay. Staff are very helpful.

2/10

Poor

15 Jul 2025

Pamela

The property was very tin down looking from the outside and this continued inside. It is very tired looking and needs upgrading.

Leisure Family

10/10

Exceptional

14 Jul 2025

Edward

Great location close to shops &pups stayed at glenburn hotel sea view room was amazing

Partner

8/10

Excellent

11 Jul 2025

sharon

Windows very dirty, cobwebs inside window.

Partner

10/10

Exceptional

10 Jul 2025

Alan

Rothesay or bust

Nice spot

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

david

Nice stay. Hotel is clean but needs refurbished.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Neil

Nice hotel and good value for money

Leisure Family

10/10

Exceptional

06 Jul 2025

Trevor

Friendly staff. Room was very clean.
Food in the restaurant was very tasty but you do need to book ahead

Leisure Partner

10/10

Exceptional

04 Jul 2025

Donald

Having lived in Rothesay for a few years in the sixties I was familiar with the Glenburn but never stayed there. It is indeed a grand building with great sea views but showing its age in a few areas. It was built in the early 1800s so that's not surprising. Parking can be a bit restrictive as the property was constructed in the days of horse and carriage. Staff were courteous and the lounge area with the bar is very comfortable and spacious. I will definitely stay there again. Very reasonable rates as well.

Leisure Friends

10/10

Exceptional

28 Jun 2025

Sheila

Beautiful views

Leisure Partner

8/10

Excellent

26 Jun 2025

Verified traveler

Lovely location, relaxing break

Large old style hotel with faded glamour which new owners are setting about restoring and improving. Nice restaurant with good food, large bar area in need of rethinking of the seating and with views over the bay. Had a sea view room which was lovely. Heating on full blast in a warm June weekend but large old single glazed windows merited the heating! Nice and relaxing 2 night stay, sufficient time to see island’s highlights and hotel a 10 minute walk to town centre.

Partner

8/10

Excellent

24 Jun 2025

JOHN

Thank you for a nice stay.

Leisure Pet

8/10

Excellent

19 Jun 2025

PHILIP

Reception found us a garage willing to repair our car in a few hours despite it being late afternoon.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

James

Nice weekend stay.

Partner

6/10

Pleasant

16 Jun 2025

Leanne

The bed was very uncomfortable. The sea view double room only had one chair and only one bedside cabinet. It is quite bizarre that one person doesn't have a place to put their phone, glasses or glass of water. The room was big enough for one.
The shower was over the bath and the bath had a very high side, which made it very difficult to get in and out of.
There was a good selection for breakfast. However, we were told breakfast times were 8:00 - 10:00, which was only true for the weekend and we were late for breakfast on Monday. Thankfully there was food left over otherwise we'd have gone hungry.

Partner

6/10

Pleasant

15 Jun 2025

Brian

The hotel staff were very friendly and helpful, and the food and drink in the bar area were good. The common areas were very roomy and comfortable to hang out in. And no concern with cleanliness. That said, a few things took away from comfort and quality: the WiFi signal was poor, especially in the room; the shower valve was difficult to use; and the shower water temperature was very inconsistent. The interior halls and room areas and fixtures could all use some refurbishment.

Partner

10/10

Exceptional

15 Jun 2025

gavin

Lovely grand hotel very friendly highly recommended

Partner

6/10

Pleasant

13 Jun 2025

Stuart

Once again a hotel in Scotland that has NO fridge in the room. Come on. Get in the 21st century. Parking was generally atrocious. Tour bus parking in wrong place. Not enough spaces for cars. A few excellent staff members.

Partner

10/10

Exceptional

13 Jun 2025

Robert

An enjoyable stay in a spacious hotel.

Leisure

8/10

Excellent

10 Jun 2025

Robin

nice place

Self

10/10

Exceptional

08 Jun 2025

Verified traveler

I want to go back now!

Although we were only there for one night, I fell in love immediately. Beautiful hotel with beautiful views. Staff were very friendly and the atmosphere was great. Hotel was very quiet and cosy. The beds were really comfortable and we had an amazing stay! Would definitely be back!

Partner

8/10

Excellent

07 Jun 2025

Mark

It’s an impressive property but it’s need of updating and repairs. It seems that some updating has been done but it’s still a work in progress. I have mixed feelings about the staff at reception. I dealt with a gentleman at check in and he was very friendly, helpful and clearly understands good customer service. I can’t say the same about his female colleague. She clearly does not like her job and does not understand good customer service. I went to enquire about extending my stay by another night and she cut me off without letting me finish my sentence. I found her to be quite ignorant. It was almost like she was on a power trip. I declined the opportunity to stay an extra night and booked a room in another hotel.

Leisure Self

6/10

Pleasant

05 Jun 2025

Eilidh

Alright

Paid extra for a room with a sea view only for the view to be blocked by scaffolding which is ridiculous. Room could have been cleaner, particularly the floor could be doing with a hoover and a scrub.

Partner

10/10

Exceptional

05 Jun 2025

Elaine

Hotel big view from the hotel
Lovely didn’t like Rothesay very run down but nice to new restaurants opening up

Partner

10/10

Exceptional

05 Jun 2025

David

All was good

8/10

Excellent

04 Jun 2025

Helen

Lovely hotel but little tied

Lovely hotel, friendly staff but hotel tied in need of a little tlc

Partner

10/10

Exceptional

02 Jun 2025

Sue

Lovely hotel and very kind helpful staff. Loved the room, very comfy bed. The bathroom was a little tired but very clean. Very happy stay - hope to be back if in this area 😊

Partner

6/10

Pleasant

01 Jun 2025

Thelma

The hotel is in need of repair and updating. The whole place is very tired. Also disappointed there was no entertainment in the ball room. I’m have stayed before and was now very disappointed in everything.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Fiona

Excellent views,comfortable beds and helpful staff

Leisure Family_with_children

10/10

Exceptional

30 May 2025

Charlotte

Fantastic location, sea view rooms were amazing and really made the stay worth it, we had a large clean room all staff were friendly and considering the price can’t fault anything. We were room only and didn’t try the food at the hotel - this was due to the feedback from locals in the island stating the food was really hit and miss. The smell of the food seemed to linger throughout the lobby/ reception and restaurant and didn’t smell great - think canteen/ hospital food. Would recommend to anyone staying in Bute

Leisure Family

6/10

Pleasant

25 May 2025

Elizabeth

We stayed here last November and returned in May but probably wont come back again. No atmosphere, bar closed at 11 on a Friday Poor breakfast selection. No continental choice ( 1 type of meat / cheese).

8/10

Excellent

23 May 2025

Janet

4 stars

4 stars

Partner

10/10

Exceptional

22 May 2025

steve

Great place to stay.

Rothesay was a revelation. We were put off by the ferry access on our upward journey but shouldn't have been. The hotel has wonderful views and is situated within easy walking distance along a promenade of interesting victorian hotels/apartments to a vibrant town centre. we were very lucky with the weather and loved everything about the hotel and the town.

Partner

8/10

Excellent

20 May 2025

John

No entertainment

8/10

Excellent

17 May 2025

Grahame

Old style charm. Great view of Loch and sunset from front deck.

Leisure Partner

10/10

Exceptional

15 May 2025

andre

The vue

Leisure Friends

8/10

Excellent

10 May 2025

Verified traveler

Lovely area to visit

Well positioned just requires some upgrading. Excellent staff service

Friends_and_family Friends

8/10

Excellent

08 May 2025

suzanne

Beautiful old building in the heart of Rothesay

Beautiful building (must be a nightmare to maintain) but a bit shabby in some areas. Unsurprising but need to be honest in the review. Staff were brilliant and had a great stay, would recommend.

Friends_and_family Friends

10/10

Exceptional

06 May 2025

Marie

Staff helpful and friendly Beds very comfotable. Breakfast food lovely and hot
Views amazing

Leisure Family

10/10

Exceptional

04 May 2025

May

Enjoyed our stay. Surprised there was no porridge or pastries ( croissants ) for breakfast but plenty of choice and everything was piping hot. A wee bit of entertainment at night would have been nice, but overall a great few days here. Would definitely recommend The Glenburn Hotel.

Leisure Partner

8/10

Excellent

04 May 2025

Elaine

Good buffet breakfast. Wonderfully comfy bed and pleasant & polite staff.

Partner

6/10

Pleasant

04 May 2025

james

A bit tired carpets in room need cleaned or replaced

Leisure Pet

10/10

Exceptional

04 May 2025

John

Bedroom view outstanding over the sea

A very enjoyable stay. All the staff were cheerful and helpful from reception to waiters and waitresses. Very impressed with staff in restaurant checking temperature of cooked breakfast to ensure safe. Never seen that before.

Partner

10/10

Exceptional

03 May 2025

James

Stunning views

Leisure

8/10

Excellent

29 Apr 2025

Betty

Poor parking

Leisure Partner

8/10

Excellent

26 Apr 2025

Irene

We booked a twin ensuite room at this hotel. The room was clean and the beds a good size. Our ensuite was accessed via three stairs. The bathroom facilities were basic but clean.
We ate our evening meal in the hotel bar area (same food as dining room). The food was attractively presented and delicious. Reasonably priced. Service was good.
Breakfast was buffet style with plenty of choice

Leisure Partner

10/10

Exceptional

26 Apr 2025

Verified traveler

Glorious Glenburn

A truly marvellous stay at The Glenburn. We had a great nights sleep with a brilliant Scottish breakfast!! Hotel is amazing from the tartan carpets down to the splendour of the views from the terrace. Staff were friendly and happy to accommodate early arrivals with welcome tea and coffee. Whilst the hotel was a little dated in parts, I thought this added to the old school Scottish charm.I shall be staying here again!!

Friends_and_family Family

8/10

Excellent

24 Apr 2025

Gillian

Lovely hotel and staff. Starting to need a bit of decor tlc and some attention to detail cleaning. We did enjoy our stay and would go back.

Leisure Friends

6/10

Pleasant

21 Apr 2025

Daniel

Pros - Large hotel with character, comfy bed, good bedsheets & duvet, very warm radiators, friendly check in. Also very cheap for when we booked so pretty happy with the cost.
Cons - very worn fittings, carpets, furniture. There were multiple stains on our bedroom carpet, stains on the bedframe. The shower was really old, water wasn’t that warm. Short of fitting a new carpet and new bed there wasn’t really a solution so didn’t complain but the whole place needs some money put into it for sure.

Leisure Partner