Hotel Indigo Galapagos

Ecuador , San Cristóbal
Puerto Baquerizo, Isabela Y Charles Darwin Manzana 40 Solar 13 Secto
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43 reviews shown

10/10

Exceptional

01 Jun 2026

Nancy

Beautiful property in San Cristobal. Our family of 4 had the oceanview room. It was such a joy to watch the sea lions play from the pool. We had a busy vacation so it felt heavenly to rest and relax at the resort for a couple of days.

The food was great. We had the breakfast buffet and their poolside menu. The burgers and pizza were excellent. The hot chocolate was loved by all. The beef stew in the morning with the plantain patties and yuca bread were so great.

We celebrated my husband's birthday here and they brought us a yummy dessert of brownie and ice cream to share. It was lovely.

The front desk staff and wait staff were all excellent.

We highly recommend!

Family_with_children

10/10

Exceptional

24 May 2026

Matthew

This place was great. Staff is super helpful, great location, great bar, etc.

10/10

Exceptional

04 May 2026

Nicole

instalaciones y servicio excelente. 10/10

Family_with_children

10/10

Exceptional

16 Apr 2026

Daniela

¡Me encantó! Fuimos con mi hija y la piscina temperada por las noches, después de increíbles días de aventura, era el mejor descanso. El desayuno top y la vista al mar desde la habitación, una belleza.

10/10

Exceptional

14 Apr 2026

John

The breakfast selections were excellent off the menu were excellent and reasonably priced. All of the tables had incredible ocean views.

Family

10/10

Exceptional

13 Apr 2026

Kenneth

This hotel was top notch from the room, to the staff, to the food. Highly recommended.

Family

8/10

Excellent

14 Mar 2026

Susanna

Spacious rooms, beautiful view over the ocean.

Breakfast: do not expect quality food! Butte is yellow and disgusting. Real bread not provided (though there are good bakwries in town), Cheese very low quality and even eggs taste odd.

Pool and lobby area: bring your headset. Same music every 45 minutes for 3 days. Staff unable to change the music.

Partner

10/10

Exceptional

02 Mar 2026

Jane

Friendly and helpful staff, beautifully appointed rooms, spacious public areas, centrally located, wonderful sea view.

Partner

10/10

Exceptional

10 Feb 2026

Ole Manley

The very friendly staff

6/10

Pleasant

02 Feb 2026

Matthias

2 very small room suite without any Galapagos flair. Nobody helped with luggage to and from the room. No internet for the entire stay. Personell was kind of friendly but very cool and reserved. Asked for help to find a place and was told to use Google Maps. Breakfast not fresh prepared but dry and old. Next time will stay at Golden Bay Hotel.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Anna

This hotel was exceptional!! Great personnel, excellent receptionist who recommended really nice tours and drivers. Great servers at the restaurant in the evening, we enjoyed it. The pool area is very serene and beautiful, overlooking a beach with baby sea lions 🦭❤️

Leisure Partner

6/10

Pleasant

08 Jan 2026

Fleur

Unfortunately this was the worst hotel we experienced during a 2.5 week honeymoon in Ecuador and the Galapagos. A huge surprise to us as Indigo marketed itself as five star and we made a note that it was our honeymoon and really did expect five star service or at least four. In addition this was by far the most expensive hotel with one of the nights totally 520 and the other averaging 450. I’m writing a full review in order to help other travellers but also in the hope that IHG get in touch. It was a real shock.

The pros: on arrival we were greeted by the lovely Emily who was sweet and welcoming. The lady who helped us on exit was also very lovely and the waiters in the main restaurant were charming. It’s also a great location and the bed and pillows were very good. We almost had the best night sleep of the trip…

The cons: the hotel mentioned it was soundproof. Not the case. While the noise of the sea lions didn’t bother us (you can’t control nature, nor should you try!!) what did bother us every morning before 6am was the other hotel guests. we could hear them open their safe, use the loo, talk to one another. We were also positioned right next to the cleaning room (a shame… we thought as honeymooners we might get a nicer room) so we were woken by that throughout the night/early hours of the morning. The breakfast was lacking for a five star (the egg chef was lovely and the eggs were nice) but everything else was limited and the coffee was truly awful.

Finally, on our f

10/10

Exceptional

06 Jan 2026

Fabrizio

super kind staff, very convenient location, great food

10/10

Exceptional

05 Jan 2026

Fabrizio

super kind staff, convenient location, great food

Leisure

10/10

Exceptional

28 Dec 2025

MARCELO JOSE

Very good hotel, modern facilities, comfortable rooms, and very good food service.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Victor

best staff. amazing location

Leisure Partner

10/10

Exceptional

27 Nov 2025

William

Best hotel we stayed at in the Galapagos

Friends_and_family Family

8/10

Excellent

26 Nov 2025

michael

Staff were very friendly. Rooms were spacious and comfortable. They upgraded us to a free breakfast every day which was good. Views were nice but sometimes the smell from the sea lion colony right there kind of smelled bad, but that was not the hotels fault. Great location.

10/10

Exceptional

10 Oct 2025

Robert

Rooms were clean and super nice. Seemed like a very new/modern hotel. The view from our room was stunning and breakfast was very good. Would 100% come here again. The hotel is also in a nice location and it’s easy to walk around town or down the path to the beach.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

CESAR

Very well located. Staff is attentive and helpful, specially at the desk and dining areas. Hotel is well kept and clean. Highly recommended

Leisure Partner

10/10

Exceptional

25 Aug 2025

Sigalit

Beautiful, modern, excellent vibe, excellent service. Good location. Room service/ cleanliness was not on par with overall service otherwise

Leisure Family

10/10

Exceptional

26 Jul 2025

michael

Beautiful in every way.

Leisure Family

10/10

Exceptional

16 Jul 2025

Raul

Wonderful stay. Best option

Leisure Family

10/10

Exceptional

19 Jun 2025

Suming

Nice view of the beach with a colony of sea lions hanging around. Gorgeous swimming pool with a cafe bar

Leisure Family

10/10

Exceptional

25 May 2025

Theresa

Amazing staff. Very helpful with settings up excursions and answering questions.

Leisure Friends

2/10

Poor

23 Mar 2025

Omiyah

Staff was unreasonable.

10/10

Exceptional

26 Dec 2024

dhaval

First time in Galapagos and the staff and management at the Indigo made it the most amazing trip. They were very helpful in booking different activities and restaurants. The staff also made great drinks and food was excellent at the hotel. It is by far the most luxurious option in Galapagos. While some write about it being a higher price point, it is fully worth it for the level of service, cleanness of rooms, quality of food and hotel.

Thank you to entire staff at hotel for making the trip amazing. A special thank you to Mauricio the general manager and Erika for the help on the trip.

10/10

Exceptional

30 Nov 2024

Steve

Amazing 4 day stay. Incredible combo of hot tub and super heated pool for wonderful sunsets. Mauricio manages a top operation. I will recommend highly to USA friends looking for a hotel and day trip option to cruise only. And we saw a Blue Footed Booby from our 2nd floor balcony overlooking the harbor and sea lion beach.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Jacques

Fantastic service

We thoroughly enjoyed our stay at the Indigo hotel. The service in particular was superb with all staff being friendly, approachable and intent on making the stay a great one for the guests. The hotel was perfectly situated with a wonderful view over the Bay Area. Highly recommended for any visitors to the island.

Friends_and_family Family

10/10

Exceptional

04 Nov 2024

Frank

By far the best hotel at San Cristobal.
Very friendly, very good food, walkable..

Leisure Partner

10/10

Exceptional

30 Oct 2024

ROBERT

Very nice hotel

10/10

Exceptional

25 Oct 2024

john

The hotel staff was very friendly and efficient. They were very accommodating. The room was very spacious and clean.

I would recommend having Smart TVs. Local stations were the only available option

Leisure Family

10/10

Exceptional

13 Aug 2024

Jason

Possibly the best lodging in all of the Galapagos. Fantastic rooms with gorgeous views of the ocean and nearby sea lions. Joao at the front desk helped us plan all our island excursions and made us feel at home.

Leisure Family

10/10

Exceptional

27 May 2024

Andrew

A great property

Leisure Family

10/10

Exceptional

03 Jan 2024

Roberto

Rarely seen in this parts of the world and I’m from these parts. “ Magnificent Customer Service “.
Erika, Argenis, (front desk). “ Everyone ” at the restaurant and bar. Maids, Security, “ Everybody “. It’s really appreciated and enjoyable. I pamper myself wherever I go and I got pampered !!!
Well Done Índigo….well done !

Leisure Family

10/10

Exceptional

13 Jul 2023

Rheanna

Cecilia was excellent, making sure everything was seamless. I stayed when this property was brand new and things were still getting a little sorted but the staff was helpful and over the top courteous. The bar made good drinks which I had in the pool area one day and the bar area one night. The rooms were clean and comfortable. The staff took care of every small request quickly and happily (or at least faked happy) which is hard to come by sometimes. After I learned about the area, I was able to walk to a small grocery and to other dining, etc. The one thing you need to be warned about is the mirror situation. It is a beautiful mirror but I the lighting on it or something about it made it very hard to see in. I don't wear makeup but I could not pluck my eyebrows, etc. When I looked in a mirror elsewhere, I was surprised by my image as my hair was a sight and Albert Einstein's eyebrows were on my face. But everything else there was spectacular! The staff arranged taxis without complaints and greeted each person every time they came in. Since it was so new and there was only one other family there when I was there, the over helping of the staff almost got annoying so I am hoping as the staff settles in, that would tone down a bit. Oh, also, I went out quite early in the morning and the staff surprised me by packing me a lunch to take with me.

Leisure Self

10/10

Exceptional

30 Mar 2023

Ruth

I liked being able to immediately walk out to swim with the sea lions.

I had to get used to asking for face clothes; something that is apparently not part of this culture.

The restaurant should label the items on the breakfast bar.

The staff was SUPER!!!

10/10

Exceptional

04 Aug 2025

DANIEL

Muy bueno!!!

La pasamos muy muy bien, súper bien ubicado y la gente muy amable

Partner

8/10

Excellent

21 Apr 2025

Illiana

Súper recomendable en general!

Excelente lugar, recomendable, la ubicación, las habitaciones, limpieza!!
Alberca y bar espectacular!!
Algunos del personal son increíbles y otros todo lo contrario!
Tuvimos problemas con el aire acondicionado!

Friends_and_family Family

10/10

Exceptional

05 Nov 2024

Juan Carlos

Celebrar nuestros 25 años de casados en en hotel Índigo fue una experiencia maravillosa, y sin duda, todo el personal hizo que fuera aún más especial.

Desde nuestra llegada, el gerente Mauricio fue muy atento, y tanto Diego, Stwar, Joao S, Marcos B, como los demás colaboradores nos trataron con una amabilidad que hizo que nos sintiéramos mimados y consentidos en todo momento. Apreciamos profundamente el detalle de la copa de champaña y el fiambre que nos ofrecieron para celebrar esta ocasión tan importante para nosotros.

El hotel es realmente hermoso y completo, con habitaciones confortables que nos permitieron descansar plenamente. El desayuno buffet es muy variado y delicioso, y cada comida estuvo bien preparada y presentada. Todo el servicio fue excelente; fue una estancia espectacular.

Juan Carlos y Mylenna

Leisure Partner

10/10

Exceptional

26 Jun 2024

Cynthia

Tuve un accidente y estuve ahí mejor que en casa

Extraordinariamente bien, el cariño y hospitalidad de toda la gente ivonne, tallita, Elsa, Silvia, y el director del hotel se portaron maravillosamente. Carlos el de seguridad también. Todos con un gran corazón. Gracias por tanto amor y cuidado mientras mi estancia.

Self

10/10

Exceptional

09 Apr 2024

Claudia Miyoko

O melhor de San Cristovan

O melhor hotel da Ilha de San Cristovan. Tem categoria 5 estrelas. Ele é todo lindo. Tudo muito bem conservado, parece recém inaugurado. Toalhas grandes e macias. Camas muito confortáveis, academia muito boa. Em ótima localização. O café da manhã é a la carte, com produtos de primeira qualidade. Café excepcional. O hotel é muito tranquilo e o pessoal do atendimento sensacionais.

Friends_and_family Family

10/10

Exceptional

05 Jun 2023

Julieta

Vale cada centavo!

Un viaje espectacular, pasamos genial en San Cristobal y se complementó con la excelente estadía. El personal muy atento, las instalaciones de primera, fácil acceso, a los pies del hotel está una playa en la que están decenas de lobos marinos. El único pero que le encontramos, es la poca variedad de platos en el menú.

Partner