Name: Suburban Studios Salt Lake City Airport
Address: 5575 W. Amelia Earhart Drive, Building B, Salt Lake City, 84116, US

4/10

Poor

16 Jul 2026

Jeremy

Room was dirty and the air conditioning did not cool the room. The hallway was cooler than our room. We slept ontop of the sheets all night.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Monti

The staff was nice

Self

8/10

Excellent

11 Jul 2026

Aude

Nice and well maintained swimming pool, perfect during hot summer time.
Two different restaurants on site, choices for everyone.
Close to car rental place.
Free shuttle to the airport.

Partner

2/10

Poor

11 Jul 2026

denise

The pictures on the website are AI. Add a good 30 years and no upkeep to the pictures for what it really looks like. It was very dirty. The bar tried to charge me an uncharge saying the hotel does that for no reason. Totally against the law the way they tried to slip that in there. Someone is just helping themselves to little extra money.Double check your receipt!! The room was filthy you could see spilt stuff on everything. My tire had a big bolt in it in the morning. Asked the front desk to review cameras and was told the cameras were not working because they have to start paying a charge to another company and that has not started yet. Breakfast was disgusting. There was like 5 items and everything was diluted down to save money. Big waste of my money and time. I got no sleep from being grossed out by the filth around me. I would never stay here again not even for free.

Family

10/10

Exceptional

08 Jul 2026

Tracie

AC worked great in the room, however it must have been on the fritz in the lobby, as it was quite warm. Room was very clean and comfortable

Self

6/10

Pleasant

06 Jul 2026

Kapra

My stay at Suburban Studios Salt Lake City was not that great. A lot of the amenities that were promised during the stay were either broken or not easy to use. For example, the hairdryer was broken and had to be replaced. Also, the faucet in the bathroom only had one working handle. The other one was broken. My friend who was staying with me, asked for a pan to use for the hot top burner and they gave her the wrong one. Then when we tried to use it, of course it didn’t work. The Wi-Fi did not work for most of the trip and we only got it to work after complaining twice about it. They finally brought maintenance over to fix the things that were wrong in the room. They provided a refrigerator, but we could barely open the door to use it. They also never brought a blanket up to our room when we requested one. I was hoping that they would provide liquid soap but they only had tiny bar soaps. We had to go buy our own. The continental breakfast was good, but their waffle maker did not cook the waffles all the way through.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

William

Tv had no free options.

Partner

2/10

Poor

05 Jul 2026

Brandi

There was a half empty bottle of water in the fridge. The fridge opened about 4 inches before hitting the bed so we had to shift everything together (2 beds, middle stand), and up against the air conditioning unit to make it work. It was then we found a piss bottle. We got the kitchenette because we were going to be there for 5 days. Zero dishes, we had to buy everything. Sink faucet was used once because the second you turned it on water sprayed everywhere and the sink would not drain. How was this missed and never fixed by the hotel amazes me. So we wasted money on dishes because of the sink. Wish we would have tested the sink prior but oh well. Luckily we drove from NY to SLC for the Monster Jam Finals so we took the dishes and food back with us. We check everything before we go and it was then we found a very molded rag under the bathroom cabinet where they stored the clean towels. Tweakers RULED the grounds. They were everywhere and 1 was even on the ground outside with the trash can pulling everything out. Fire department was there once; cops showed up daily. Breakfast was consumed once; everyone got diarrhea. Counters were badly stained and my 9yo grandson wrapped up in the sheets and the next morning you can see just how bad the pee stains were on the mattress. I'm not even close to being done. Either way, we got pictures prior, during and after. I've never had to do that before and all I do is travel. I almost want to drop Choice Hotels because of this.

Family_with_children

10/10

Exceptional

04 Jul 2026

Tammy

The staff was wonderful. They were nice. They explained everything and they’re there 24 hours a day so you don’t have to worry about not having anybody to go to. They have great amenities. The room was clean and it was quiet. We’ll stay again.

Self

4/10

Poor

02 Jul 2026

Venita

The pictures are definitely AI enhanced. The property does NOT look as nice as pictures. Earwigs in bathroom. Bed uncomfortable. Noisy AC unit. Asked if we could cancel our stay and get refund and was told no sinywe paid in advance. Don’t stay at this place.

Partner

2/10

Poor

25 Jun 2026

Kevin

I stayed for 3 nights, didn't have internet or television in my room.

I asked several times to switch rooms but was denied because \" I had a bad attitude and was brought up wrong\" according to Prince, who is a very well practiced liar. When I spoke to the GM, I won't go into all the details of his continued denial of a problem, saving that for a formal complaint to Clarion, including pictures of no internet and no tv.
When I soke to the GM, explained my issue and I just wanted a room with internet, he was cordial, promised to stop by my room to verify the problem. Never showed.
This is a very shoddy way to treat customers.
In addition, the room had no tv guide, no hotel guide, so I knew nothing about the fitness center, check out time, breakfast hours, amenities, etc...
I tried calling the front desk for a wake up call, they never answered the phone. I had to call the hotel on my cell phone in order to get them to answer.
This is a 3rd world management team trying to run a first world hotel and it's a disaster. Worst hotel I ever stayed in.
Staff is doing the very bare minimum, you can expect these items in even the very cheapest hotels.

Self

8/10

Excellent

23 Jun 2026

Josefina M

The bathroom door of room 138 was defective.
Overall the hotel place served its purpose. Thank you!

Family_with_children

8/10

Excellent

23 Jun 2026

Rena J

Deposits for using the stove

Partner

2/10

Poor

21 Jun 2026

tori

The front desk came and knocked on our door and said there were only 2 guests allowed in our room. We told them we had 2 friends over and there was a total of 4 people in my room including myself getting ready for a dinner party ans they told us we had to leave. I didnt get my deposit back. They said house keeping was complaining ? Will NEVER STAY HEREAGAIN

Friends

10/10

Exceptional

20 Jun 2026

Leman

Breakfast was fresh; however there were no low carb/gluten free options for my friend. The airport shuttle was a good option. I was allowed to sleep in, while my friend took the shuttle bus.

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Sammy

Perfect for my needs!

Self

8/10

Excellent

16 Jun 2026

Rhonda

Clean and convenient. Comfortable for a multi day stay with my dog. However, Microwave so low that you have to stand on your head to use it.

Pet

8/10

Excellent

16 Jun 2026

Tina

Great shower pressure! On-site restaurant & separate bar for lunch/dinner and free bkfst. Clean room, helpful staff, shuttle to/fro airport pretty timely.

Self

2/10

Poor

13 Jun 2026

Johnny

Poor service and high crime area. Dirty and smelly rooms.

Self

2/10

Poor

10 Jun 2026

Yuridia

It was an okay room. Could be cleaner. We found sandals under the bed that weren’t ours. The staff was nice, but we did have a few problems with our room. Overall wouldn't stay here again. Only if it were my last option.

Family_with_children

2/10

Poor

08 Jun 2026

Peirong

Stay away from this awful service and dirty hotel

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Cherri

Clean property, friendly staff, and great breakfast.

Self

6/10

Pleasant

05 Jun 2026

Terri

It was definitely smaller than expected and the pool was not in working condition which was a disappointment because the website said the pool was going to be open.

Friends_and_family Family

2/10

Poor

03 Jun 2026

Peirong

The hotel canceled our room reservation, and we were told we would need to pay extra for another room. The staff informed us that even if we had arrived on time, there would have been no room available because all rooms had been assigned to a tour group.

The hair dryer in the room did not work.

Although we were given a non-smoking room, it smelled heavily of cigarette smoke. The exhaust fan was not working, so the smoke odor could not be removed. There was also a strong moldy smell throughout the room.

Housekeeping did not clean the room or remove trash for two days, so we had to deal with the accumulated garbage ourselves. Management repeatedly promised to address the issues but took little to no action.

I would not stay at this hotel again, nor would I recommend it to others.

The breakfast was average at best. Many items frequently ran out, and replenishment was very slow. Since many guests were on tight schedules, this was frustrating.

I question the authenticity of some of the positive reviews. Based on my experience, I cannot understand why this hotel receives such high ratings.

Friends_and_family Family

4/10

Poor

02 Jun 2026

BARO

I was very disappointed with my stay. When I checked into the room, there was a strong smell of cooking oil throughout the entire room, as if someone had been cooking there recently. There was also a used towel hanging in the closet that had clearly been left behind by a previous guest, which raised serious concerns about cleanliness.

On top of that, the Wi-Fi was not working at all, and the bathroom didn’t even have a shower curtain, causing water to splash everywhere when showering.

Overall, the room felt poorly maintained and not properly prepared for new guests. I expected a much higher standard of cleanliness and service.

Family

6/10

Pleasant

02 Jun 2026

Cindy

Stayed here for a short trip. The room had the basic amenities needed for a comfortable stay, and the location near the airport was convenient. However, the property was much more dated than the photos suggest. The room showed signs of age, there were spider webs in some areas, and the floors appeared to need a thorough mopping. While the room was functional, the overall cleanliness and upkeep could be improved. If you’re looking for a budget-friendly place to sleep near the airport, it may meet your needs, but don’t expect the rooms to match the online pictures.

Partner

6/10

Pleasant

01 Jun 2026

Jose

no elevator, pool not working

Family_with_children

8/10

Excellent

30 May 2026

Haoyang

Good location

Self

2/10

Poor

29 May 2026

mariela

The hotel pictures were definitely misleading. This hotel is SO dated!
The sofas at the reception were stained, the room was disgusting.
I only spent the night before a flight thankfully, if it were more nights I would’ve gone somewhere else. Didn’t even take a shower because the shower was filthy and I didn’t want to step on it.
The windows are NOT soundproof which is incredible for a hotel right next to a highway and the airport.
Also, they charge a $100 deposit and you hace to trust they give it back cause they said they don’t give an invoice for the transaction cancellation.

Self

4/10

Poor

27 May 2026

Keric

Dirty, pool closed

Family_with_children

2/10

Poor

27 May 2026

Deana

After seeing the condition of the hotel (not as shown on Expedia) and then going to read reviews we discovered they have a cockroach problem as well as safety concerns. We chose to not check in and instead find another hotel. We are waiting for Expedia to return our money and hopefully they will remove this hotel as an option as it is completely misleading and disgusting

Partner

8/10

Excellent

26 May 2026

Laura

The room was very dated, but tastefully updated, very clean and the bed was very comfortable. I was traveling with a dog, (who stayed in a crate) and the room was very large and roomy. The AC was very quiet which was nice - I had a full size refrigerator microwave and hot plate!; and a TV guide that I could actually understand! Breakfast was very nice also. I would definitely stay again.

Self

10/10

Exceptional

24 May 2026

Karen

To install more efficient A/C unit , the currently is make a noise

Friends

6/10

Pleasant

21 May 2026

Lilyanne

The photos they use are not exactly the rooms you’re getting. Staff is very kind and helpful but it’s just not the hotel that’s listed and the amenities are not as listed.

Friends

2/10

Poor

18 May 2026

Ivy-Rae Danise

This place was one of the crappiest hotels ive stayed at probably ever! It wasn't near anything, the water pressure was horrible, got locked out of room twice from them changing locks, woke us up early a.m. by painting the door, fridge opened maybe a foot into the bed, the fan didnt work and windows didn't even Crack either. So many things for the price I payed!!!!!!

Family

10/10

Exceptional

18 May 2026

Guy

The service was great

Self

2/10

Poor

18 May 2026

Mei

There was cockroaches in my room, please read the reviews on Google to better understand how NOT maintained the rooms were. The manager was helpful with me getting a refund for the room after showing video evidence of the cockroaches in my room.

Reality is, the rooms are fine if someone was desperate enough for one but these rooms were not cheap. This is not a 3-star hotel, and shouldn't be called one.

Family

6/10

Pleasant

15 May 2026

Courtney

Temperature was good in the room and easy to change/control. Bathroom could have been a little cleaner.

Partner

4/10

Poor

11 May 2026

Mica

The room had a funky odor. Breakfast was decent. Location to the airport was great.

10/10

Exceptional

07 May 2026

David

Price was good, helpful airport shuttle, free breakfast, room clean and freshly painted, coffee maker, refrigerator and microwave

2/10

Poor

03 May 2026

Sadie

Rooms where dirty

Family_with_children

8/10

Excellent

03 May 2026

sara

Fine

6/10

Pleasant

02 May 2026

Daeryong

Daily cleaning or every other day cleaning should be provided.

4/10

Poor

01 May 2026

Korie

Roo

2/10

Poor

01 May 2026

Cameron

The name thing is a major confusion choice of a name, brand or company and stick to it. My sheets were dirty. The floor was sticky. Way too much of a charge for such little terrible experience and quality. I paid almost $400 for two nights and it was no better than a motel 6. do yourself a favor and stay somewhere else. This should be a last resort unless you wanna throw away your money

6/10

Pleasant

27 Apr 2026

Mike

No issues

Partner

8/10

Excellent

26 Apr 2026

Dayling

Security concerns, police showed up, back door was all time opened.

Family

2/10

Poor

26 Apr 2026

Kristen

The first room the toilet bowl was full of swirling poop. The second room was ok, but the property is dated not cleaned well. The bed was comfortable.

Friends_and_family Friends

8/10

Excellent

21 Apr 2026

Mary S

Not my favorite place but just alright for 1 night.

10/10

Exceptional

19 Apr 2026

James

The bar was a great experience. The staff was amazing. The food was delicious.

Self

6/10

Pleasant

10 Apr 2026

Daniel

It was older hotel. Price is right. I don’t think I would like to stay there again

4/10

Poor

07 Apr 2026

Teshia

The breakfast seemed like it was recycled and sat out from days before. The bar closed early before we could even go down to check it out.
The building felt like it was gross and falling apart. It was a weird smell in our bathroom, like a dead animal was in the walls. The staff was very nice though.

Partner

6/10

Pleasant

07 Apr 2026

Ashfaq

We stayed 1 night only. Mainly needed a hotel room with a full sized fridge due to a lot packed foods on our trip. This hotel room was the only option nearby from the airport. There were only 4 tiny pillows for a 4 person room. It would have been better with an extra pillow or two. The staff was kind to give us some dishwasher soap and sponge, which we forgot to bring. Breakfast was good for the family. The AC was very old and noisy. We kept it off for the night due to the noise.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Christina

Good customer service and very accommodating good breakfast in the morning

4/10

Poor

30 Mar 2026

Arlyfe

It’s has a smell

6/10

Pleasant

30 Mar 2026

SCOTT

Stayed one night on arrival to SLC. 5 mins drive from airport. Staff very welcoming and friendly. Room had everything we needed and was clean if a little dated. Breakfast served 6-9.30. Good selection for breakfast: cereals, toast, bagels, yogurt muffins, waffles, fruit, boiled eggs, scrambled eggs, sausages. Walls very thin so we could hear voices next door and from corridor. Lights came through gaps in door also so we had to use pillows to block the gaps. Bed and pillows were comfortable. We were so tired after long journey from UK and slept well. Would stay again.

Partner

2/10

Poor

28 Mar 2026

Ted

They take 250$ as a

2/10

Poor

22 Mar 2026

Joan

The guest's experience in the room was negative. The beds were old and uncomfortable, the floor appeared worn and aged, and the television did not work, which affected the overall functionality and comfort of the room. Additional complaints may include general wear and tear or a lack of modern amenities.
Overall, the room failed to meet expectations for a comfortable and fully functional stay, indicating that improvements or updates to the furnishings, flooring, and electronics may be necessary for a better guest experience. I asked for a full refund and the manager approved of my request, that was positive.

2/10

Poor

19 Mar 2026

David

Phones didn't work, noisy, garbage all over property, smelled bad

2/10

Poor

17 Mar 2026

Kayleigh

I stayed here March 13th-16th. Booked through Expedia for $288.32 for the three nights. At check out they charged me $360.33. Assumed that was with the incidental charges and the overage would just be returned to my card after check out. I was wrong. They kept the $360.33 and charged my card $100 separately for the incidentals. The $100 incidentals is set to be released back to my card tomorrow the 18th. That $360.33 has cleared my account with them taking an extra $72.01, the equivalent to an entire night stay. I called and spoke with the front desk and she said she would send it to the manager but couldn’t tell me when he would be able to look at it. I attached screenshots for proof.

Besides being overcharged, the hotel wasn’t great. Immediately after check in I went up to my room and neither key worked. Went and had front desk remake the keys, neither key worked AGAIN. Went back down to the desk to get them made for the third time at which point front desk came up with me to see for himself. He proceeded to try both keys he gave me and then let me in the room with his master key. Sent maintenance up to do something to the key reader on the door which still didn’t work after. I had to get my keys remade every time I left the room. I booked a “suite” with a king bed and got 2 standard pillows. Was told no to extra pillows or blankets because they just didn’t have them

I was gonna leave the crappy experience in SLC but I’m not okay with the overcharge and no rectification

6/10

Pleasant

15 Mar 2026

Rami

Average hotel

6/10

Pleasant

09 Mar 2026

Melissa

Airport shuttle was good. Hallways smelled weird. Checkin was fine.

Family

6/10

Pleasant

04 Mar 2026

Laurence

The room need3dvto be cleaned more frequently staff were mot vety helpful but bar and breafast were good

10/10

Exceptional

25 Feb 2026

Heath

👍

2/10

Poor

22 Feb 2026

Dylan

Rooms were terrible, photos were deceiving, please do not waste your time or money. Staff did nothing to accommodate our bed preference, we ended up with a full bed when we requested a king. The headboard in the room was set up for a king but they just shoved a smaller bed and filled in the gap with a nightstand. and there was paint all over the room as if it had been painted by DIYers.. Not a very classy place. We did not complete our stay even though we had booked 3 night. We chose to stay elsewhere on our own dime when Expedia tried to call and fix the issue with the property l the property w oh don’t even pick up the phone and speak with them. Please be weary before you commit. Also you will e a whole bunch of fake 10/10 reviews after this to help boost the score.

Partner

6/10

Pleasant

17 Feb 2026

Fionnuala

Great for a one night stay before or after your flight. Friendly staff.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Nichole

Horrible experience! We stayed here just overnight bc our flight got delayed so we needed something close to the airport, it was awful. Shuttle was unreliable. Staff was incompetent. I’m pretty sure they have one universal key for all the rooms, they original gave us an occupied room and opened it to people sleeping on the bed. Got scared-went back to front desk, then he gave us a “new” room… someone tried and succeeded to open our room at 5 am, if it wasn’t for the dead-bolt lock they would have entered our room while we were sleeping. DO NOT STAY HERE, extremely unsafe.

Friends_and_family Family

2/10

Poor

13 Feb 2026

Kennedy

this place was really gross. i had to get help into my room every single time i left because the key would deactivate (no i didn’t let it touch my phone). the place reeked of weed and was very clearly a party hotspot, as all of my neighbors kept their doors open and music loud. I was traveling alone and felt unsafe the whole time. My door had such a large gap between it and the wall when closes that i had to squish towels in between the gap so that i didn’t feel so open to the hallway. my door did not lock other than the electronic card part but the lock itself didn’t stay put and I had to rely on the dead bolt which was not ideal as a 23 yo girl traveling alone.

Business Self

2/10

Poor

12 Feb 2026

Taylor

There was supposed to be included pick up at the airport. I called the provided number continuously for twenty minutes during which the phone just rang and rang with no answer. I even tried texting which was offered as an alternative and never received any reply. I ended up getting an Uber to the hotel that I expect to be reimbursed for. When I finally arrived at the hotel I asked the desk clerk why no one answered the phone and his reply was he had just gotten there. I guess no one was there before him as he couldn’t say. Finally I scheduled a shuttle ride to the airport for 7:45 am and the morning clerk looked up in the book and then called the shuttle driver and was told he was running late. I got the feeling that if I hadn’t asked about the shuttle it would not have come. Both of these issues are inexcusable. The fee for the Uber ride was $15 and I will be expecting a refund!

Self

4/10

Poor

26 Jan 2026

keri

The TV did not work, nor did the phone. The bathroom light would not turn off. The outlet behind the lamp, only one available for charging, came out of the wall. The bed was very comfy, so that’s a plus. Very dated rooms and could use some TLC. The lobby was nice and the bathrooms in the lobby were very nice, they need to carry that over to their rooms.

Friends_and_family Family

2/10

Poor

24 Jan 2026

Abe

Lies… they’re scamming people with the photos here on Expedia, busted rooms, two tiny pillows on a king size bed and a horrible smell throughout the hotel

Business_and_leisure Family

10/10

Exceptional

18 Jan 2026

Paul

It's not fancy but, the staff was warm and welcoming. The breakfast was good and adiquit. If you are looking for a nice clean place at a reasonable price you found it!

Business

6/10

Pleasant

17 Jan 2026

Rene

Hot breakfast with eggs and sausage. Very good. Staff friendly. Is an older building. Has direct TV and it doesn't work very well. Some outlets don't work. Bring a surge or extension cord for the one or two that actually works for charging your devices
Overall clean quiet stay. No frills.

Self

4/10

Poor

16 Jan 2026

Jennifer

I don’t know what world this is a 4 star hotel in! Haha for real it’s 2 and a half stars in reality. This hotel was sufficient for an overnight stay after a cancelled flight close to the airport. The shuttles were included which was great. The room was clean but an absolute dump. Breakfast was your typical high fructose corn syrup and chemical Walmart style food. Meh.

6/10

Pleasant

12 Jan 2026

Patrick

Everything was okay.

Self

10/10

Exceptional

08 Jan 2026

Amy

Lovely property, very clean, at an amazing price!

Leisure Pet

6/10

Pleasant

04 Jan 2026

Jose

ok

Business Self

8/10

Excellent

03 Jan 2026

Charles

AC good. Didn’t eat breakfast didn’t have time. Needs a new toilet seat and the toilet runs after flushing. Bed was large and comfortable. Staff very friendly. Ate at restaurant was ok. Would stay here again

Self

4/10

Poor

03 Jan 2026

Kathryn

The check-in was quick and the staff was very pleasant. The room condition was far from what on-line pictures looked like. It was definitely run down. In the morning when I turned on the lights, I found 4 bugs, I think cockroaches, but I’m not an insect expert. When I flew home, I unpacked and found another one of the bugs in my bathroom bag.

Leisure Family

8/10

Excellent

28 Dec 2025

JoAnne

There were a lot of cosmetic blemishes that could've been fixed when the last update was done. Paint that could've been fixed, huge porcelain chips on the tub. Plus I had a silverfish insect in my shower. Overall the room was clean and halls smelled clean. Breakfast bar area was clean and food was standard but hot and fresh! My only complaint was I had asked 3 times for extra coffee and creamer/sugar packets brought to my room and I never got them!

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Brandy

I can't take my star away for the breakfast. We didn't eat. The place had a funky smell. It traveled clear down into our room. Our room and bathroom weren't very clean. My husband had to really push on the door to get into the room. The lock is messed up.. The front desk people are very friendly. Unfortunately I dont see us staying there again.

Business Pet

8/10

Excellent

20 Dec 2025

Cora

Room was clean, staff was kind and helpful.

10/10

Exceptional

17 Dec 2025

Zachary

Staff was great

Business Partner

2/10

Poor

03 Dec 2025

Josie

They increased the deposit amount from $100 to $250 a day. Never relaying this info to the reservations department for Suburban Studios.

Partner

4/10

Poor

01 Dec 2025

Natika

Stayed here almost 2 weeks ago, left a day early and checked out at front desk the person who checked me out never did in the system, so I am still waiting 2 weeks later for the refund for the night I didnt stay after also being told by 3 different people I was checked out and the refund will be to me in 2 business days. I also called in the midst of my travels the day I left to confirm I checked out to confirm it was done in the system and was told they couldnt find me so I had to of been to find out today I never was. Unimpressed to say the least.

Self

10/10

Exceptional

28 Nov 2025

Zachary

Room was clean, staff was great. Only thing is that they had no elevator and the ice machine was few and far

Business_and_leisure Partner

8/10

Excellent

27 Nov 2025

Luther

No one came to service the room the whole time I occupied the room not even a knock or a question or a do you need anything.

Self

6/10

Pleasant

22 Nov 2025

Ryan

Starting to show its age. Not very sound proof. The bar and restaurant were a positive perk.

10/10

Exceptional

19 Nov 2025

John

Very nice staff and amazing Indian restaurant in the lobby.

Leisure Friends

2/10

Poor

18 Nov 2025

Alan

The first time I stayed there the cleaning crew went though my luggage on two days that I noticed and also stole a new pair of shoes. The second time I tried to stay there they canceled my reservation for the whole week due to my plane being late for 2 hours. They also refused to allow me the remaining days on the reservation. This refusal also took them almost 2 hours of internal talks just to get a final choice.

NOTE NO ELEVATOR!

The hotel appears to be run by one family the rooms were acceptable and the breakfast was much better then other hotels I stayed at in general. Shuttle service is ok but book ahead and allow at least 20Min more then you need to get to or from SLC.

When requesting a refund for the remaining days they refused to refund until I contacted my booking site. Even then 2 days later the refund still is not pending!

If not expressed in reservation this place will claim another deposit per item, object, service. Simple example if you rent a room with a kitchen the cooking pot, pans, plates, cups, ...... are all and fee and not included. The site is an older style and many of the renovations are patchwork but is still acceptable.

Business Self

10/10

Exceptional

18 Nov 2025

Ruth

Easy, inexpensive, clean!

Business_and_leisure Self

10/10

Exceptional

14 Nov 2025

Suruba

With assistance, yes, I easily found where to take the shuttle, Both shuttle drivers, night on 11/11/‘25, and morning, 11/12/‘25, were both courteous and effective. Staff at Suburban Studios hotel was excellent and people oriented — great!
I overslept & missed breakfast. Excellent place to stay!

4/10

Poor

06 Nov 2025

Kelly

The owners have tried to update, but the craftsmanship is poor. It was clean, but ran down.

Leisure Family

2/10

Poor

06 Nov 2025

Mariah

Dirty rooms
Wouldn’t stay here again

Leisure Family

8/10

Excellent

05 Nov 2025

Kristen

Clean room, helpful friendly staff, awesome Indian restaurant

Business

2/10

Poor

05 Nov 2025

Emilee

Refused to give you clean towels, front desk lied multiple times about sending maintenance to fix multiple things in our room, lied about housekeeping needing to stop by our room for basic necessities such as toilet paper and tissues. Maintenance verified they were never notified of any of our needs after 3 days of no one coming. Got our sheets changed once in 3 weeks. Housekeeping stops by maybe once a week, and only for towels. They’ll take the dirty towels and not return any clean ones…

Business_and_leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Jina

Private and the front desk worker was very nice. Breakfast was not bad, just wish for biscuits and gravy next time

2/10

Poor

27 Oct 2025

Tyleur

The staff was unhelpful rude and dismissive. They hung up on me twice after having to call the front desk FOUR TIMES over the span of SIX HOURS asking for wash clothes and conditioner for the room because there wasn’t enough in the room. Absolutely ridiculously poor service

Leisure Friends

8/10

Excellent

27 Oct 2025

Lovey Marshan

We didn't have pillows on our bed. We had to call the front desk a couple of times. Cleanliness can be better. Location is close to the airport, so that's convenient. It is not a stand alone hotel, it is connected with Choice Hotel as well.

Leisure

4/10

Poor

22 Oct 2025

Jason

Old hotel that is kind of redone