Cozy Garden Inn By OYO Hwy 40 Richmond

United States , Richmond - IN
Richmond, 419 Commerce Rd
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46 reviews shown

2/10

Poor

29 May 2026

Yamilette

No good , dirty and smells bad, stains and holes in the blankets and dirty bathtub.
And ask me to pay extra money when she saw I had my 12 year old when I paid for double bed queen that sleeps 4. Lost the money of my reservation because I had rlto leave I couldn't stand the smell and the dirtiness and had go to another hotel then one right behind comfort inn whic is an excellent hotel.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Julianne

Great value, clean, and conveniently located!

Self

2/10

Poor

12 May 2026

Brian

Bed linen had wear holes and towels were dingy and stained. Shower walls dirty and a dried washrag was bunched up in the shower curtain. Floor was clean but tile on bathroom floor was loose. Based on the rest of the room I did not pull back the bed linens and only slept there for 3 hours before I got up and left. I booked based on the other reviews and honestly feel that I was either given a terrible room because I arrived on a motorcycle or that the other reviews are AI generated. I would not recommend this hotel and when I come back through in a month I will not stay here.

Self

10/10

Exceptional

02 Feb 2026

Amber

The staff was very accommodating and the rooms where very clean and quit

6/10

Pleasant

17 Nov 2025

Pamela

This worked for a one night stay on our way to another destination. We just needed a place to sleep that was convenient for our travels. The inn operators were very friendly and kind. It would be better if the stain would be cleaned out of the bathtub.

Partner

4/10

Poor

04 Nov 2025

Timothy

The WiFi signal was so weak I couldn’t connect to it. The bathtub had a large crack in the bottom. Even though it was a non-smoking room it had been smoked in at some point and was evident when you opened the door.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2025

Sarah

Staff, view in the room and comfort.

10/10

Exceptional

06 Oct 2025

Verne

The location was great and next to Culver's.

Leisure Partner

4/10

Poor

03 Oct 2025

LINDA

Room permeated with old cigarette smell. Had to leave the fan going the whole stay to be able to tolerate it. Room was advertised as non smoking. Was too tired to complain. Also front desk person was not available right away at check in or when i checked out. Also some one was running a chainsaw? after 10pm

Self

10/10

Exceptional

02 Oct 2025

Jayden

Very comfy bed

10/10

Exceptional

01 Oct 2025

Edward

I came in to town to meet a friend. Checking in and out was very easy. Staff was friendly. Place was clean. It was a very nostalgic actually staying in a motor inn

Leisure Self

10/10

Exceptional

29 Sep 2025

Teresa

The breakfast could have been tons better but no other complaints.

Leisure Family_with_children

10/10

Exceptional

27 Sep 2025

Cheryl

Amazing, really, for the price!

8/10

Excellent

17 Sep 2025

Pam

Manager/Owner was very hands-on and straightforward. Room was modest, clean and pleasant. Only there 8 hours to sleep, but would return.

Business Family

10/10

Exceptional

07 Sep 2025

Katherine

Budget Friendly with great service

This is a cute little budget friendly motel that has great days ahead of it. The new owners are putting in a lot of work and they are really going to make this place shine. Very friendly

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Kristina

Marked as no show

Was not good they put in as a no show and charged me double

Partner

10/10

Exceptional

30 Aug 2025

Newton

Well kept and visible

2/10

Poor

23 Jul 2025

Corisa

This hotel submitted a no show charge on my CC even thou we checked in at 7pm on the day we were supposed to and paided in full when checked out. And they still submitted a no show charge from expedia and we have had nothing but issues trying to get it refunded.

2/10

Poor

09 Jun 2025

Amanda

😬

Where do I even begin? This place is a masterclass in false advertising. From the moment I walked in, I was greeted not with a warm welcome, but with the smell of mildew and a front desk staff who looked like they were doing me a favor just by existing.

Before I could even get my key, I was told there’s a $50 deposit required—because clearly they don’t trust me not to ruin their already ruined room. Trust me, if I could’ve placed a deposit on my sanity before staying here, I would’ve.

The room? A nightmare. The sheets looked like they hadn’t been washed since 2003, the carpet had mysterious stains that told stories I never wanted to imagine, and the “view” was was of an empty pool surrounded by caution tape—because apparently even the pool wanted nothing to do with this place. It just sat there like a sad, concrete reminder of broken dreams. Oh, and let’s not forget the broken AC unit that made sounds like a dying animal all night long.

If you enjoy overpaying for misery, leaving feeling dirtier than when you arrived, and handing over a $50 deposit just to sleep next to the apocalypse—this is your spot. Otherwise, save yourself. Camp outside. Find a nice ditch. Literally anywhere else would be a dream.

Friends_and_family Family

8/10

Excellent

20 Apr 2025

Kevin

The tenents had dogs in their unit that would bark every so ofter. While i was trying to sleep

Business_and_leisure Self

10/10

Exceptional

17 Feb 2025

Mary

Two thumbs UP!

The manager of the hotel was great! He was very accomendating, available, and super nice. The room was clean, everything worked, and had great internet access and hot water! It was conveniently located to the highway, stores, and many restaurants. Great value for your money.

Business

6/10

Pleasant

11 Sep 2024

Caleb

Room was fine

2/10

Poor

09 Sep 2024

Chris

Do not stay here. Furniture was damaged, floors were covered in dirt and mud footprints, cigarette burns in bedding, shower was stained and covered in hair.
Looked like it hadn’t ever been cleaned. Shower curtain covered in stained. I booked two nights but left after the first. Entire property is poorly maintained.

Leisure Self

2/10

Poor

09 Aug 2024

Ross

Discrimination

When I showed up and asked if I could get a room. I was just a couple dollars short and lady at the office said no. Then I got a couple dollars to pay for the entire room and she said they were sold out. No rooms available. Not even 1.

Then I go on afterpay Try and buy the room and my new iCloud wouldn’t work with afterpay. So then I sign in to my old account and after pay finally worked. Then I showed them my confirmation number. Then the woman and her husband at the office said the room I ordered wasn’t available and had to give me a double bed and pay the extra 12$ for the inconvenience of them not having a single room bed available.

Friends_and_family Friends

6/10

Pleasant

31 Jul 2024

ELIZABETH

Undergoing construction until. After. 10pm. Pool not up.

Leisure Family

4/10

Poor

07 Jun 2024

Jessie

Do not stay here

I did not expect a lot and boy was I right
They knew I was coming but still had not prepared the room with bedding, etc
I needed ice but there was no bucket or otherwise to carry it The attendant, who could not understand or speak english, finally did give me 3 plastic baggies and when I protested that I only needed 1; she kept pushing all 3 at me There was no coffee etc
I did not feel safe having a room in front of motel and the leers of next door patron Plus parking was crowded and I had trouble pulling in or out because construction vehicles were allowed to park too close to were guests needed to park
I will never stay here again nor could I recommend it to others

6/10

Pleasant

10 Apr 2024

ANDREW

Look, for people who only need a bed, bathroom, and TV, this place gets the job done. No frills, no extras, just a basic room at a very affordable price. Is it the Four Seasons? No. But everything works, the water pressure was good, the hot water was hot, and it gets the job done.

For an affordable price like this, corners must be cut. You get ONE thin blanket for two people. You get three tiny pillows (half size) for two people. The bathtub doesn't drain for 30 minutes after a shower. The toilet isn't bolted to the floor well, so you have to do a balancing act. The floor is dirty, so don't walk around in white socks. There was no smoke detector in the room, it was clearly ripped off the wall. There's a panhandler at the parking lot exit.

BUT, we stayed three nights and never once considered leaving, because, well the price is just too good. It was $100 or more cheaper per night than the surrounding hotels. I don't need a 60\" 4K TV, I don't need an omelette station in the mornings, I don't need my bath towels folded into cute animals.

I'd stay there again. Just make sure your expectations are appropriate for this price.

Leisure Family

2/10

Poor

10 Feb 2024

cheyenne

HORRIBLE

Leisure Family

2/10

Poor

01 Jan 2024

Tammi

Owner who doesn't have a clue

The owner couldn't speak English or figure out how to check us in, he had to go get his young son (approx. 11) to find our reservations on the computer and help to get us checked in. The room was dirty and breakfast very minimal. They ran out of coffee and when we informed him, he kept insisting that it would make more coffee automatically, I tried to explain that the water container was empty. He never understood so we finally left.

Partner

2/10

Poor

28 Dec 2023

Verified traveler

Extremely gross and unsafe

This place was quite literally the worst hotel room I've ever booked. As soon as we opened the door, the stench of weed was so pungent that I had to immediately step out (it was like someone had JUST smoked in there). We went back in to look over everything in the room, and it was really filthy. The floor was wet, the bed had several stains in it, the pillows were yellow, the towels in the bathroom were covered in dirt and super crusty, and the whole place in general was falling apart. Not to mention that the smoke alarm was ripped out of the wall and missing (which is illegal and super unsafe if a fire starts), and the phone wasn't hooked up and was hidden in a drawer. We ended up just leaving and staying at a nice hotel nearby because it was so unbearable.

Partner

2/10

Poor

27 Dec 2023

Jackie

If i could rate my experience here 0 stars I would. The property manager could barely speak english and kept trying to charge me after i paid on Expedia. The bed in the room they gave me was filthy and I had to have them change the sheets and then about 9pm they sent a guy to my room and said the manager needs me to come to the office and bring my credit card. So i did and had to prove I already paid once again! There were unsavory people talking loudly outside until about 2 in the morning. I was tempted to get in nu truck and leave and probably should have. I travel for a living amd I have to say this has been one of my worst experiences I've had in 11 years! I'm not racist at all but if your going to be working with the public then you need to know how to communicate with them. I don't recommend and have it marked not to stay here again.

Business Self

10/10

Exceptional

21 Oct 2023

John

It was a great price and room is a decent size. It smelled a little smoky and didn’t offer extras like coffee in the room, but it did include a breakfast. It is a good deal for a quick overnight stay.

Leisure Partner

4/10

Poor

03 Oct 2023

George

Not a great experience

Stayed 2 nights. Room seemed musky, but after I got home and unpacked, everything reeked of cigarette smoke, so I think that was the problem. Room was basic no frills. Nice TV with lots of channels. Good shower and sink with good hot water. Room looked dated. New curtains and bedspreads would help make it feel fresher. Rooms are not quiet. A train goes near by. Unfortunately, my first night people we’re playing loud music in the parking lot and from 2:30 - 3:30 am there was an argument in the parking lot with lots of yelling, foul language, and a resulting broken room window for a different room than mine. The price was very good. Breakfast appeared to be just cereal. Manager was very nice and friendly. I probably would not stay here again.

Friends_and_family Family

10/10

Exceptional

26 Sep 2023

Jessica

The rooms are huge and the staff is awesome! I will definitely be staying here Everytime I come thru richmond

Business_and_leisure Partner

4/10

Poor

19 Sep 2023

Janelle

The Worst! Nightmare on Hwy 40!

The rug was filthy and the bottoms of our feet were black so we had to wear shoes in the room.
We had to pay up front for our 3 nights. If we left early we would not be reimbursed.
It was advertised to have free breakfasts. There was 1 pot of coffee, little muffins and stale cereal, no milk available. The manager/owner was difficult to understand and was very unfriendly. He was always playing on his phone. We had to keep asking for things that should have been provided like a bath mat, clean towels, garbage can liner, etc. No blow dryer or iron, no phone or coffee maker in the room.
The blanket on our bed had cigarette burn holes and the bedding was old and thin.
The microwave and refrigerator were very dirty as well as the walls and bathroom. When I used a hand towel to clean them the owner got mad at me! It was a non smoking room but we had to buy a room fresher.
The worst thing was, there was no smoke detector! The wires had been cut and the detector was hidden. I told him that is a code violation and he could be in a great deal of trouble. He did nothing!
We stayed because he had our money and we couldn’t afford new accommodations. Our hands were tied!
The majority of the rooms were for people who paid by the week or by the month which we weren’t told. They were smoking and drinking outside their rooms. There were only 4 rooms for regular use. It was a nightmare! If he can’t keep up the maintenance of the rooms, he should not be working there!

Friends_and_family Family

10/10

Exceptional

30 Aug 2023

Greg

Easy access. Clean room. Good place travel stay.

10/10

Exceptional

26 Aug 2023

Jay

Great service ❤️

8/10

Excellent

19 Aug 2023

Melchor

In windows the room was a non smoking the room did smell like smoke.

Friends_and_family Family

6/10

Pleasant

31 Jul 2023

Dr. Sarah

Customer service was excellent! Room lock was broken. No fire alarm. Rooms need work!

Leisure Family_with_children

10/10

Exceptional

31 Jul 2023

Kristy

This hotel was perfect for the price! I needed a place to stay for two nights while visiting family and didn't want to pay excessive prices for a place that I would only be using to sleep. Our room was clean and comfortable and the shower was great! Perfect for a no-frills short stay. Thank you!!

Leisure Family

8/10

Excellent

20 Jul 2023

Verified traveler

Great find on a budget!

The room was clean and comfortable. It was a great find on a budget.

The AC unit had only a few settings. We couldn't adjust the temperature much. We managed to figure it out to get the room at a comfortable temperature.

The pull out bed did not have sheets and the mattress has a huge stain on it. I didn't bother asking for sheets because the mattress in it made me nervous.

The king bed was comfortable and clean. The shower had good water pressure and was warm. The in room refrigerator got nice and cold.

We really liked that everything was on the ground floor.

If we are ever in Richmond again, we would stay here.

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Kyle

Great location right off the interstate. Easy on/off. CLEAN rooms, AFFORDABLE price. Great for a one night stay passing through, or for an extended stay if working or looking to stay in the area. Will stay here anytime again.

Business Self

6/10

Pleasant

24 Jun 2023

Todd

No frills, but not perfect.

I liked how the other room had hardwood floors and the tub was in excellent condition. Unfortunately, the smoke detector was missing, the TV didn’t work, and there was no phone in the room. The room was clean, though.

Business Self

10/10

Exceptional

22 Jun 2023

Donna

I was pleasantly surprised at how clean and spotless the room is. The staff is very supportive and friendly. The price is awesome. This is a hidden gem for sure.

Self

10/10

Exceptional

16 Apr 2023

Amber

Get a decent quiet room for a reasonable price and freindly staff

Leisure Partner

4/10

Poor

05 Apr 2023

Robert

Front desk staff not helpful. Would not address problem with tv remote. Will not stay there again.