Galini Palace Resort Hotel

Greece , Crete
Platanias, Kolpos Kolimvariou 1
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50 reviews shown

10/10

Exceptional

01 Oct 2025

kaye

Friendly staff, lovely room with comfy beds,all round very clean, lovely food!

Friends_and_family Family

6/10

Pleasant

27 Sep 2025

Gemma

Generally a nice stay. General cleaning and maintenance needs improvement. Nothing terrible but given price and 5* needs improvement. Staff friendly. Food nice. Drinks okay. Main pool area nice.

Leisure Partner

6/10

Pleasant

26 Sep 2025

Aimee

Overall I'd say the hotel food/restaurant was great, and the rooms (both in cleanliness and standard) are very good. However, the rest of the hotel is more on par with a 3-4* rating.

Clean room.

Friendly staff - some more willing to help than others.

Kids club mis advertised by hotels.com - there is no kids club at this hotel.

The safe in the room was an additional 3€ per day if you wish to use it - which was not advertised on hotels.com. Likewise, beach towels are advertised on the site at no extra cost, however on arrival, we were informed they are 20€ to use for the week (though I was not charged for the towels in the end).

Otherwise the room was great: mini fridge, tea & coffee facilities, slippers given. Though items were not always replaced each day however, despite leaving tips for the maids (& mugs were left dirty etc). However, there are water machines around the hotel where you can fill your own bottle.

Food selection in the restaurant is great. The all inclusive cocktail menu is varied but basic. The all inclusive programme ends at 11pm.

Friends_and_family Family

6/10

Pleasant

11 Sep 2025

Kyle

Underwhelming

My experience at this resort was definitly not up to the expectation, or really that near it, but by no means was it terrible. I’ll start with the positives.

The staff was about 50/50 on who was nice and helpful, and who was not. The food generally was actually pretty good and cannot complain. The resort itself is also nice looking and kept clean. Now for cons.

This is really not an all inclusive. It’s more like a partially inclusive. You get the food and pool access, but there is only one restaurant (the other that’s advertised is only open one day a week), you have to pay roughly $15 for beach towels to borrow, the alcohol you can have is a limited selection they choose and are VERY sweet, and you can only get one small cup at a time.

Overall, I’ve never seen an all inclusive with so many limitations, and make you pay for things like towels. I wouldn’t recommend wasting your money here, I go to another near by.

10/10

Exceptional

04 Sep 2025

Christopher

Staff were friendly, easy check in, lots of options for food and drinks. Clean room with air conditioning.

Leisure Friends

10/10

Exceptional

26 May 2025

kavita

All staff were incredibly friendly and helpful, making our stay very comfortable and enjoyable. The reception staff were particularly welcoming and efficient, ensuring a smooth check-in and check-out process. The restaurant offered a delicious and varied menu, with friendly and attentive service. We had a wonderful experience at this hotel, and we would highly recommend it to anyone looking for a great stay!

Leisure Family

8/10

Excellent

06 Oct 2024

Taylore

The hotel was very nice. Rooms were clean, beds were comfortable. The beachfront was nice but rocky so bring water shoes. The pool is fantastic. Restaurant offered decent selection and the bar had a good selection too.

Leisure Family_with_children

8/10

Excellent

05 Sep 2024

Nathan

A great hotel but beware of listing

The hotel is fantastic, but look at the hotel website for clarification on the room spec. Hotels.com stated the room came with private pool but it didn’t. The great service at the hotel ensured we had a great time.
It’s a fantastic peaceful hotel but be mindful of the star rating as some facilities don’t meet the mark I.e spa, food variety

Partner

8/10

Excellent

13 Aug 2023

Tamara Isabel Lydia

Lovely rooms, very clean, great food and lovely staff.

On the downside the drinks were pretty average. Coffee not great, wine not great, soft drinks varied, spirits weak. Also found it very odd for a supposed 5 star to have to pay extra for things like pool towels, some “premium” sun beds and bottled water? Not expected. The dining areas could really do with better lighting and some added character - they feel a bit canteen-like.

However the food was really very good. Fresh, varied and tasty with lots of options. Deserts were also excellent. And the staff are great all round.

It’s a quiet hotel, peaceful, with little or no evening entertainment even in peak summer. But if that’s what you like this is hard to beat. We walked into the village one evening which was so nice with a few good local restaurants, and only took 10/15 mins to walk.

The grounds, pool area and rooms are so well kept and can’t be faulted. We were in the swim up rooms which were very lovely with great views. Best of both worlds. Overall I would definitely recommend it, and would certainly go back.

Leisure Family

6/10

Pleasant

29 Jul 2023

Michael

Good but not fantastic

Friendly and helpful front desk. Bars were understaffed and slow. Food was hit or miss. Some was very nice while other selections were bland.

Friends_and_family Family

10/10

Exceptional

09 Jul 2023

Ayodele

Really excellent hotel and staff, this was a great all-inclusive experience, we would highly recommend, and we will be coming back definitely

Leisure Partner

8/10

Excellent

26 Jul 2022

Verified traveler

Great Holiday

Stayed in the hotel for 2 weeks with extended family.
Food: tasty, always warm, a lot of variety (appreciated a lot of seafood choices)
Room: pick a room with a sharing pool
Staff: everyone really friendly and accommodating
Main pool: nice with a poolbar in the middle and really good for small kids as on two parts depth gradually increases
Beach: we did not visit often as it was windy and wavy, so you really appreciate all the pool options
Animation: no animation (minidisco etc) for kids, 1 greek night and 2 one man shows in two weeks - as a family with small kids we would apeciate something more in the evening time, but the hotel is still relatively new and maybe still developing in this area
Cleanliness: very appreciated the cleaning team work - towels changed every day
Advice: rent a car and discover Chania area

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Anita

Perheystävällinen hotelli

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Kim

Das Essen war gut und war immer Abwechslungsreich. Leider hatten wir immer wieder Handtücher die voller Flecken waren, dies sollte in einem 5 Sterne Hotel nicht vorkommen. Leider musste man auch für die Poolhandtücher zahlen und auch für den Safe im Zimmer. Wir hatten All-Inclusive und ein Zimmer mit Privatpool. Es gibt zwei verschiedene Arten von Zimmern mit privaten Pool, leider hatten wir eins, wo der Pool nur Beton-Optik hat, diese haben extrem rutschige Stufen in den Pool, man kann sich hierbei nur versuchen an der Wand zu stüzen. Die anderen Privaten Pool Zimmer und die Sharing Pool Zimmer hatten immer Sonne, unsere Pool Zimmer waren leider in die komplett andere Richtung, damit hatten wir fast nur Schatten. Schade, dass die Ausrichtung nicht wie bei den anderen war.
Personal ist zum größten Teil immer sehr nett.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Alexandra Irmgard

Sauber und sehr freundlich.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Martti

Perhe ystävällinen hotelli,

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Manuele

Spettacolare

8/10

Excellent

26 Sep 2025

Monika

Die Anlage ist wunderschön und zum Entspannen top!Noch nie so eine schöne Poollandschaft gehabt.Das Zimmer und die Betten waren gemütlixh. Das Essen war abwechslungsreich und von sehr guter Qualität. Softdrinks kamen nur aus dem „Schlauch“= Sirup&Wasser. Der Service lässt etwas zu wünschen übrig. Wir hatten ein Zimmer mit privat Pool. 4x haben wir nach einer dritten Liege gefragt- jedesmal wurde es uns zugesichert. Leider geschah dementsprechend nichts! Auch ein NoGo in einem 5* Hotel VIP Acces Resort dass man für Handtücher zahlen musste. Der Strand war über eine Straße begehbar. Leider kein Zugang. Man musste etwas über große Steine klettern. Es gab auch keine Liegen am Strand! Abendprogramm gab es auch nicht wirklich! Muss man nicht unbedingt, wer es aber möchte wäre hier falsch. Sonst aber alle freundlich und zuvorkommend.

Leisure Friends

8/10

Excellent

22 Sep 2025

Päivi

Melko uusi hyvässä kunnossa oleva hotelli. Ruoka ja keittiöhenkilökunta ansaitsee erityismaininnan. Ruoka oli todella hyvää ja monipuolinen menu koko 2 viikon ajan. Vastaanoton ja ravintolan henkilökunnan palvelu oli tehotonta ja hidasta.
Naurettavinta oli rannan aurinkotuolien maksullisuus, 15€ setti. Naurettavaa rahastusta kuluneista aurinkotuoleista ja rannasta johon ei ollut edes rappusia tai rannalla mitään palvelua. Todella iso miinus!

Friends_and_family Friends

6/10

Pleasant

15 Sep 2025

Antrijeta

Speiseauswahl war abends sehr schlecht man konnte 3/7 Tagen tatsächlich gut essen - wenig Auswahl und oft das selbe. Zimmer wurden auch nicht gründlich geputzt. Getränke sind schrecklich, außer die Limonade war nichts trinkbar. Bei dem Vip Zimmern mit Pool sollte man beachten, dass manche Pools noch aus Rohbau/Beton bestehen, also nicht wie auf den Fotos. Leider hat es im Zimmer immer wieder fürchterlich nach Kanalisation gestrunken. Man hat nicht immer warmes Wasser.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

PIERRE

Hôtel TIP TOP.

Les étoiles parlent d’elle même.
C’est la troisième fois que nous choisissons cet hôtel en Crête et la cuisine est excellente et s’est même encore améliorée.

Partner

10/10

Exceptional

10 Sep 2025

merghich

We would gladly come back!

We had a wonderful stay at Galini Palace Hotel. The hotel was very comfortable, with a great pool and a fun water park that we really enjoyed. All of the employees were kind and welcoming, especially Mohamed, the restaurant server – his smile, excellent service, and kindness made our experience even better.

The only small downside was that we expected a bit more variety of fish dishes at the buffet.

Overall, it was a very pleasant stay and we would gladly come back!

Partner

10/10

Exceptional

29 Aug 2025

Lars

Sehr aufmerksames und freundliches personal

Leisure Partner

6/10

Pleasant

29 Aug 2025

Ismail

Das Hotel hat potenzial aufjedenfall, aber was mich und meine Frau am meisten gestört hat waren die Baustellengeräusche morgens um 8-9 Uhr unglaublich sowas !!! Jeden Tag war eine andere Baustelle im Hotel, und richtig mit Kernbohrungen, Stemmhammer und alles !!! In einem 5 Sterne Hotel in Kreta wo man doch nur abschalten und sich erholen möchte von dem ganzen Stress im Alltag zuhause in Deutschland, ist das ein absolutes No Go !!!

Leisure Partner

10/10

Exceptional

05 Aug 2025

Ludovic

Hotel tres propre, la nouriture est tres bonne et variée, le personnel est agréable et souriant, la piscine est immense, l 'espace toboggan est très bien, notre logement avec piscine etait tres propre et le nettoyage, changement de drap et de serviette est fait tous les jours. Bref nous avons passés un très bon séjour.

Leisure Family

8/10

Excellent

04 Aug 2025

Turgay

Die Unterkunft ist vom Flughafen ca.40 Min entfernt d.h man Muss Kostenpflichtig die Anreise organisieren entweder mit dem Taxi, oder Mietwagen wenn man vom Flughafen anreist . Ein Tolles Hotel, was für Familien perfekt ist ,es gibt ein Wasserpark mit Rutschen,und auch für Kleinkinder Ideal.
Das All-Inkl Ist sowie ganz in Ordnung. In der Anlage gibt es auch weitere Pools und wenige Meter entfernt ist der Meer! Abend werden auch, für die Kinder tolle Veranstaltungen gemacht. Man kann in der Hotelanlage Spaß haben.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Camille Yvette

Top

Leisure Partner

10/10

Exceptional

25 Jul 2025

Mickael

tout était excellent.

Leisure

8/10

Excellent

24 Jul 2025

Maria Elisabet Paulsson

A/C was very noisy but rooms clean and nice.
Big nice swimmingpool.
Because we did not have all inclusive we were questioned at the pool area if we really were guests.
Easy to take the bus to Chania or Platanias, station just outside the hotel.

Leisure Family

10/10

Exceptional

17 Jul 2025

Junior Frederick Franz

We particulary liked the peaceful area around the hotel and in the hotel. The view wqs awesome. Other thing is the cleaniness everywhere. And also the personnel was really kind and make our stay more enjoyable. Lovely place to go.

Leisure Partner

8/10

Excellent

06 Jul 2025

Samson

Få steder var der beskidt, såsom bag håndvasken på badeærelset og under solsengens madresse.
Rengøringsteamet var sjuskede med deres arbejde

Partner

4/10

Poor

20 Jun 2025

Mario

Wasn’t the advertised private pool room.. the one we did get the pool filter system

Partner

10/10

Exceptional

11 Jun 2025

Marina Eva Lena

Väldigt fint och fräscht hotell. Servicen var superbra, supertrevliga människor.
Städerskorna såg till att det alltid såg bra ut i rummen och maten var god. Vi hade en 10/10 upplevelse. Enda mindre bra är att det inte sker jättemycket variation i buffén. Vi åt i princip liknande mat varje frukost, lunch och middag.

Friends_and_family Friends

8/10

Excellent

06 Jun 2025

Marko

Dessert table was empty many times before the actual eating time was finished. A lot of food was missing information about the incredients. Food was good and fress. The rooms were good. Housekeeping worked very well.

Leisure Family

10/10

Exceptional

05 Jun 2025

Pia

Sehr schöne Anlage, tolles zimmer mit pool

Leisure Friends

8/10

Excellent

20 May 2025

Jean-Pol

établissement parfait , chambre spacieuse, petit déjeuner et diner avec beaucoup de choix, désert Excellent, personnelles des plus sympathique. Etablissement à recommander sans faute .

Leisure Partner

6/10

Pleasant

06 Oct 2024

Rudi Andre

I beste fall 4 stjerner, mye manglet her

Galini Palace Resort fortjener ikke 5 stjerner, i beste fall 4 stjerner. Nytt hotell, så rommene var ganske bra. Veldig betong aktig, og upersonlig atmosfære. Underholdning var omtrent helt fraværende, bortsett fra en person som dro på en høytaler, og sa noen ord i en mikrofon, for så å forsvinne, mens masete og dårlig musikk ble stående på alt for høyt. Rett og slett plagsomt.

Hotellet bestemte seg også for å endre på åpningstidene i restaurantene, så de stengte en halv time tidligere enn annonsert. Ala carte restauranten var ikke åpen i det hele tatt. Mat og drikke var ikke elendig, men lite å glede seg over på denne fronten. Har vært på hoteller med 3 stjerner hvor maten har vært mye bedre. All tilgjengelig mat i snackbaren var kald, og lite appetittlig.

Under oppholdet brøt det ut magevirus på hotellet, om det skyldes mat eller smitte vites ikke, men mange ble syke, og hotellet gjorde lite for å begrense spredning. La personlig merke til brukte glass som kom i kontakt med tappekraner. Servering ble ikke beskyttet, og smitte kunne vandre fritt. Svært kritikkverdig.

Dette er et hotell hvor alt koster ekstra, og ikke en gang Strand håndkler får du låne uten å betale. I tillegg var det ikke lås på et eneste felles toalett.

Vil ikke anbefale dette hotellet til noen, dersom dere ønsker en koselig og smaksrik opplevelse, det finnes mye bedre alternativer på Kreta, og til billigere pris.

Partner

8/10

Excellent

28 Sep 2023

Françoise

Mitigé

Nous sommes restés neuf jours dans une chambre accès piscine, en all inclusive. Dans l ensemble, le complexe n est pas trop mal. Bonne literie. Le buffet est plutôt bon. Le ménage moyen. En option payante : serviette piscine, transat à la piscine collective... L unique possibilité de restauration à distance piétonne en dehors de l hôtel est une véritable arnaque...Mais vous trouverez tous commerces en quelques minutes de voiture dans le bourg de Kolympari. La vue est pas mal, mais y a mieux ailleurs, désolée. Un rapport qualité prix donc un peu élevé pour la prestation.

Partner

6/10

Pleasant

22 Sep 2023

Giulia

Belle piscine ( c est tout ce que je retoendrai), ne vaut pas un 5 étoiles

Leisure Partner

6/10

Pleasant

06 Sep 2023

Andrea

Hotel in buona posizione con ottimo potenziale ma io ho prenotato sulla carta un Resort di lusso a 5 stelle. Purtroppo non è all'altezza delle 5 stelle... E' un mediocre 4 stelle per i servizi che offre.
Piscine voto 9, ma per esempio il bar della piscina offre poco, cocktail che non sono veri cocktail, c'è solo una fornitura di spuntini vari la mattina e stop, quando finiscono non c'è più nulla. Inoltre quando alle 18.30 pensi di andare a fare l'aperitivo in piscina... il bar chiude.. mah
Il ristorante ha poca scelta ma i prodotti sono molto buoni (anche se non da 5 stelle); la sala principale è pressochè scarna (tavoli apparecchiati con tovagliette in pvc che vengono leggermente pulite tra un cliente e l'altro) struttura pulita ma non da 5 stelle.
Solitamente un 5 stelle dà possibilità di avere un'alternativa al ristorante principale, anche a pagamento, ma quello è l'unico.
Camere comfortevoli, pulizia giornaliera molto molto superficiale (anche qui non da 5 stelle)
Finiture di tutta la struttura molto molto economiche (rubinetteria, letti, pavimenti, pareti divisorie - cartongesso poco insonorizzate - sedie e sdraio)
Spiaggia inesistente o meglio non curata e bruttina con 5 (e dico 5 !) ombrelloni piazzati a caso con 4-5 sdraio mezze rotte.
Inesistente il bagnino in piscina ed in spiaggia, inesistente un baby club per bambini (solo una stanza con 4 giochi abbandonata e due scivoli che di notte sono quasi al buio e di giorno sotto il sole a 40 gradi).
Personale gentile

Leisure Family

8/10

Excellent

23 Jul 2023

Verified traveler

Fantastiska pooler men trist mat och dryck

Rummet och poolområdet är fantastiskt. Allt är nytt, vackert och fräscht. Städningen var bra. Stranden ligger precis bredvid hotellet. Personalen var hjälpsam och trevlig.

Däremot fanns ingen bra AC i frukostmatsalen vilket gjorde att det var väldigt varmt. Dessutom är mat- och dryckservice helt anpassat efter att man har all inclusive, så om man inte har det kan det bli krångligare att äta eller dricka på restaurangerna eller i poolbaren. Al a carte restaurangen var bara öppen en dag i veckan, men det framgick inte vid incheckningen.

Jag rekommenderar att man äter på restaurangerna vid stranden än på hotellet.

Partner

8/10

Excellent

03 Jul 2023

Elina

Hotel rules and instructions weren't clear, no information where to get beach towels, no prices for inroom dining etc. also although we had all inclusive, we needed to pay extra for certain services etc. Drink service didn't work properly at lunch and dinner.

Leisure Partner

10/10

Exceptional

03 Jul 2023

Kjell

Personalen på hotellet var väldigt hjälpsam. Speciellt Antonia och Nikos i receptionen, heder åt dessa två
Tyvärr är avståndet från rummen till reception och matsal ganska lång så för den som är lite handikappad är det långt att gå
Som tur var ställde personalen upp med transport

Det är annars en bra vistelse

Friends_and_family Family

8/10

Excellent

02 Jul 2023

Giuseppe

La valutazione della struttura nel complesso è positiva anche se ci sono tante piccole cose ancora da migliorare, di seguito alcuni suggerimenti. Ad esempio migliorare la colazione a buffet per chi non mangia salato. Le macchinette che erogano caffè cappuccino latte liofilizzati non sono all’altezza. La frutta è tagliata grossolanamente messa in un frigo e poco invitante. Abbiamo chiesto di riscaldare un latte di mandorle in quanto era disponibile solo freddo e ci è stato risposto che non era possibile….da un resort non me l’aspetto così come mettere a pagamento l’utilizzo della cassaforte quando ormai tutti la includono nel prezzo.

6/10

Pleasant

19 Jun 2023

Simon

Das Personal ist durchweg freundlich und zuvorkommend, v.a. die Rezeptionsmitarbeitenden. Die Architektur von Pools und Zimmern ist ansprechend und aufwendig gestaltet.
Die Sauberkeit lässt teilweise noch zu wünschen übrig. Im Bad sieht man noch die Schuhabdrücke vom Reinigungspersonal und der Toilettenbürstenständer ist durchgerostet und läuft aus.
Insgesamt ist das Hotel ein Neubau aus 2020, dem man die eher günstigere Verarbeitung und Auswahl der Materialien ansieht. Bauschutt und Rückstände aus der Bauzeit sind in der Umgebung noch zu erkennen.
Das Hauptrestaurant erinnert eher an eine überdimensionierte Kantine ohne besondere Atmosphäre.

Leisure Self

8/10

Excellent

03 Jun 2023

Christelle

Dans l'ensemble c'était plaisant. Mais il y a quelques points qui sont a améliorer. Par exemple il y a un restaurant à la carte, mais en faite vous navez pas le choix cest un menu mystère car a aucun endroits vous avez le menu afficher. Pour ce qui est des buffets ils sont bons mais très vite répétitifs. Il manque également de produit locaux. Le cadre est magnifique ainsi que la piscine par contre il n y a rien a la plage dommage. Et surtout pour nous qui ne parlions que français, personnes ni aucun document expliquant le déroulement de l'hôtel en français. Mais je tiens a dire que nous avons passé un excellent séjour.

Leisure Partner

10/10

Exceptional

02 Oct 2022

farid

Nytt och fräscht hotell. God mat och trevlig personal. Kommer gärna tillbaka 😊

Friends_and_family Family

10/10

Exceptional

24 Sep 2022

Christophe

Nous avons passé un agréable séjour. Le personnel est très sympathique. Les repas sont variés et il y en a pour tous les goûts. La piscine est très bien entretenue.
Des excursions sont proposées au départ de l'hôtel, arrêt de bus pour La Canée à proximité également mais ayant loué une voiture nous ne pourrons juger de cela.

Leisure Partner

8/10

Excellent

28 Aug 2022

Chloé

Super

Hotel bien entretenu, chambres spacieuses, installations superbes ( piscines, salle de sport, salles de restauration)
Bonne localisation a condition davoir une voiture ( necessaire en crete en général).
Personnel très agreable

Friends_and_family Family

10/10

Exceptional

07 Jul 2022

MICHELA

La struttura è nuovissima e molto bella. Avevamo la stanza su una piscina riservata solo a poche camere. Tutto il personale è stato fantastico iniziando dalla nostra signora che puliva la nostra stanza di una cortesia incredibile oltre a essere precisa e meticolosa con le pulizie.

Leisure Partner