The Leo Kent Hotel Tucson A Tribute Portfolio Ho

United States , Tucson - AZ
Tucson, 1 South Church Ave
Show on Google | Map

100 reviews shown

10/10

Exceptional

07 Jun 2026

Maria

Great location, friendly and helpful staff!

Family

10/10

Exceptional

07 Jun 2026

Jose

Was close to all downtown activities relatively walking distance has a good bar and Resturant

Partner

8/10

Excellent

04 Jun 2026

Josef

Its good. Its location is inside a downtown high rise including other businesses on other floors, so it was interesting.

Self

10/10

Exceptional

01 Jun 2026

Tatiana

Great place

Self

10/10

Exceptional

31 May 2026

Chesa

We came down from Phoenix to see a comedy show. The hotel was in close proximity to the legendary Riolato Theater. The restaurant was perfect for a late night snack. Our room was clean and cozy..plus we were able to log into Prome and being the Morning Show. It was exactly what we needed to a

10/10

Exceptional

22 May 2026

John

Great hotel in a convenient downtown location. Very modern room with excellent amenities. The hotel restaurant had a great lunch menu and there are several dinner options within easy walking distance if you want to go out.

Business

10/10

Exceptional

21 May 2026

Harold

This was our second visit to this hotel and it was really nice both times.

Partner

10/10

Exceptional

17 May 2026

Melinda

Everyone at the Leo Kent is amazing from the front desk to the bartender and waiters/waitresses Leo Kent takes customer service seriously and everyone is top notch

The bed is super comfortable the whole room is just so calming and peaceful. It’s my favorite hotel to stay at every time I’m in Tucson

Self

2/10

Poor

17 May 2026

Shabnam

This was a terrible experience overall. Elevators broken. No hot water in the showers. Messaging in app not working. No toiletries. No bathrobe. No slippers. No way to order breakfast. Just awful.

Family_with_children

6/10

Pleasant

17 May 2026

Sue

All the front desk staff I encountered after Chris who was great when I first checked in were in training and my card was charged multiple times, even though my stay was fully paid for in advance!! None of the staff knew how to remedy it and finally after my insistence the general manager was called and he was helpful. However one charge was for $1300 that even he wasn't sure how or why my card was charged? I spent a lot of my stay stressed out calling my credit card company trying to get the charges reversed. When checking out, on my way to the airport a trainee told me my card was declined for a room I had already paid for in FULL on hotels.com. The front desk manager then appeared she acted condescending and wasn't helpful. I finally asked for the general manager again who when he finally arrived from his office let them all know they were mistaken and I could leave for the airport. I would like to say I'd stay here again as the location is great, the restaurant staff lovely, but the issues with the front desk trainees and front desk manager and multiple charges to my card has put me off entirely. No apology from the front desk staff for any of the inconvenience. Too bad.

Self

10/10

Exceptional

10 May 2026

Denise

We arrived very late, the staff was friendly. Bed very comfortable and very clean room and bathroom. Just sorry we were not able to enjoy the other amenities!

Friends_and_family Family

6/10

Pleasant

10 May 2026

Alan

Hotel was ok. Busy area with cars zooming past in the middle of the night. Rooms were small. Hotel restaurant needs to update its menu. Valet service was very good.

Partner

10/10

Exceptional

07 May 2026

Robert

It's a gorgeous facility. Didn't have time to spend in the restaurant/bar, but the entire lobby is very classy and well decorated. The room was a little small, but satisfactory with a very comfortable king-sized bed and meticulously cleaned.

If there was one thing I was a little put off by it was $39/day for Valet (quite steep for Tucson) and $10/day for wi-fi. At most hotels wi-fi is now included. But all in all, I would stay here again. It's elegant.

8/10

Excellent

22 Apr 2026

steven

Good location loud cars

4/10

Poor

19 Apr 2026

Tiffany

Although they upgraded our room for free which was so generous!! The room was very dusty!

Partner

10/10

Exceptional

12 Apr 2026

Kimberly

Isaiah was great in valet!!

Partner

10/10

Exceptional

01 Apr 2026

Christine

Parking was safe and underground so our car remained cool during hot days. Parking was extra. Our room was beautiful and clean and quiet. The hotel was beautifully decorated and unique from the moment we stepped in the front door. I loved all the potted plants. Overall it was a great experience.

Partner

8/10

Excellent

26 Mar 2026

curt

Hotel was nice, $39 for parking and a cumbersome wifi system sign in took away from the experience. Location and staff were nice.

10/10

Exceptional

23 Mar 2026

Robert

Good stay. Great room.

10/10

Exceptional

19 Mar 2026

Zhenxing

Staff is very nice

6/10

Pleasant

14 Mar 2026

SHADMAN

Being harassed by the parking team (Christina from the garage) for demanding to move the car already parked, because there is only a limited, special area in the parking garage for the hotel, considering the high parking fee of $32 per day, was not acceptable to me.

10/10

Exceptional

04 Mar 2026

Leslie

Great downtown location near the beginning of the Turquoise Trail and several restaurants.
Absolutely outstanding staff.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Alan

One of the best hotels in a long time! From the moment we arrived, the team at reception was outstanding. Stephanie, the hotel manager assisted us fulfilling our needs upon arrival. It is a beautiful property, comfortable rooms, and a great bathroom. We intend to enjoy another stay in a few weeks.

Partner

10/10

Exceptional

16 Feb 2026

Roman

rooms were very clean and all hotel was excelent

4/10

Poor

13 Feb 2026

Gabriela

The best part of this hotel is definitely the location — it’s excellent and very convenient.

Unfortunately, everything else was disappointing. We stayed for three nights, and when we arrived, our room was filthy. There were dust bunnies coming from the vents, tape hanging from the ceiling, visible dirt and hair in the shower, and soap residue everywhere. Even the lampshades were worn out and looked neglected.

The worst part was the bed. The sheets were heavily wrinkled and stained. You honestly couldn’t tell whether someone had just slept in them or if that’s how housekeeping considered them “clean.” The photo attached shows exactly how we found the bed — that was not after we slept in it. That is how it looked upon arrival.

We were shown two additional rooms, and both were in similarly poor condition. A third room was slightly better, but by that point we had already spent so much time dealing with the issue and had a dinner reservation to get to, so we had no choice but to take it. The staff offered us a complimentary dinner for that night only , that they gracefully allowed us to use it for a lunch.

Great location, but the hotel desperately needs a deep, thorough cleaning and much better housekeeping standards.

Business_and_leisure Partner

4/10

Poor

11 Feb 2026

Randall

We stayed on the East side of the hotel on the 6th floor 6-8 Feb, 2025. The noise from racing street cars on Congress St on the weekend were disturbing till 2am. I Talked to Chris at the Lobby desk the next morning Saturday, he understood my concerns said he would have us moved while we were away for the day. When we returned 4pm that evening nothing had been done, so Dylan found us a new room 9th floor facing West which muffled the street noise. Dylan personally moved us. The limited menu in the restaurant was a disappointment and the evening service at 5 pm was slow for the few customers. I returned my Roasted Poblano plate for it was inedible. The cost was removed from the bill, no apologies. I found the staff wonderful until Chris did nothing after promising to take care of us. I believe name Jennifer or Natalie insured us that Internet charges would be removed from our bill since I was a Bonvoy Member, she did great. Kudos to Dylan.
We went there for fine dining and peace and quiet, we received neither

Leisure Partner

10/10

Exceptional

31 Jan 2026

Armando

Nice hotel, great location and very clean rooms!

10/10

Exceptional

19 Jan 2026

Anna

Nice hotel. Best were the staff, front desk very friendly, valet people good, and liked the bar/restaurant food/drinks. Conner at bar was very friendly and good @ conversation, even remembered my name!

4/10

Poor

17 Jan 2026

Dennis G.

Not included.
Outrages parking fee

10/10

Exceptional

15 Jan 2026

Karl

Nice for a 2 night stay, easy access to Congress St bars and restaurants. 👍

Business Self

10/10

Exceptional

14 Jan 2026

Prisma

Great service

10/10

Exceptional

12 Jan 2026

Doreen

The room was lovely and quiet. The staff was professional and attended to all of our needs kindly.

10/10

Exceptional

05 Jan 2026

Gary

Room was nice, clean, spacious. The best element was the front desk staff - all were gracious, pleasant and professional. A special shout-out for Ajah (Asia?) - who shared her thoughts/experiences with us on rental apartments in the area (our trip was to explore apartments for our move to Tucson). Her willingness to make our visit better even though our question had nothing to do with the hotel, was greatly appreciated!

Partner

10/10

Exceptional

01 Jan 2026

Carol

Everything is wonderful

Partner

10/10

Exceptional

30 Dec 2025

Sarah

Clean nice room. Great location. Easy parking

Leisure Family

10/10

Exceptional

27 Dec 2025

Marcia

10/10

Exceptional

14 Dec 2025

Victor

The Leo Kent is such a gorgeous gem in one of my favorite cities—intimate, stunning, and excellent service. I will be back.

Leisure Self

10/10

Exceptional

13 Dec 2025

Rachel

Clean, modern hotel with a central, easy location. Easily accessible parking garage. The bed was very comfortable and the room was quiet for being in a city on a Friday night with events happening in all directions.

10/10

Exceptional

12 Dec 2025

Juan

We loved the stay

Friends_and_family Friends

10/10

Exceptional

04 Dec 2025

David

Clean, quiet room. Very courteous and accomodating staff

Leisure Self

10/10

Exceptional

01 Dec 2025

Wendi

Room was great. Hotel is clean and beautiful. Very kind staff and professional.

Leisure Family

10/10

Exceptional

27 Nov 2025

Kulyan

Yes

Partner

8/10

Excellent

23 Nov 2025

SCOTT

Very nice place; staff very friendly and helpful.

Leisure Self

2/10

Poor

18 Nov 2025

John

Bad faith from Expedia and the Hotel

10/10

Exceptional

17 Nov 2025

Sylvia

The bets stay with the most friendly service! Beautiful hotel too!

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Karl

4/10

Poor

11 Nov 2025

Mark

TV didn't work... missed the end of the world series game. Fridge didn't work, 3 days without replacing tissue paper even though the empty box was displayed prominently. Power outage, and nobody could explain. No coffee downstairs, no coffee cups downstairs. Service at the hotel bar was almost nonexistent. Paid a lot of money to enjoy a supposedly high end downtown hotel and was thoroughly disappointed.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Jennifer

Great vibe, clean and new.

4/10

Poor

22 Oct 2025

MARY JOAN

The hotel’s location was great, and it honored requests for early check-in and late check-out. However, the cleanliness of the room was a major issue. Upon arrival, there was trash on the floor, including an old used band-aid, and the carpet had visible stains, one of which looked like oatmeal rubbed into the fibers. The sconce bulb was out but was fixed after contacting guest services, and the bathroom sink, which was leaking, was repaired after another call to guest services the next day. I was informed the bar was closed midday due to staffing shortages, and on the final day, there was no hot water for a shower. The staff was cordial but seemed disengaged, offering no extra effort, and Marriott status went unacknowledged. Despite high ratings on Bonvoy Marriott and Expedia, my family’s experience fell far short of expectations. The aesthetics and decor didn’t match the service we received.

Leisure Family

8/10

Excellent

21 Oct 2025

Stacey

Overall, I was very happy with my stay. The hotel is well-kept. We ate at the restaurant. I had the airline chicken and my son had the risotto. Both dishes were good but extremely salty. The dishes had nice flavor, so not sure why the chef relies on salt so much. The room was nice—some road noise from the street. I would stay there again, but I would not eat at the restaurant.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Kelsey

Beautiful hotel in very walkable area! loved the bathroom lighting

Leisure Partner

10/10

Exceptional

13 Oct 2025

Lea

Great location, extremely friendly staff and modern accommodations!

Leisure Family

10/10

Exceptional

05 Oct 2025

Javier

Great

10/10

Exceptional

01 Oct 2025

Diane

Great location and staff very accommodating. Will stay here again when in Tucson.

Leisure Family

10/10

Exceptional

19 Sep 2025

Michelle

Would only stay here!!

Business

10/10

Exceptional

14 Sep 2025

Nancy

What a beautiful hotel! Everything is new with crisp, clean design. Staff were very friendly at both check-in and in the restaurant and bar. We got a very nice upgrade to a large suite with deep bathtub and huge shower! We ate dinner at their restaurant and the scallops and halibut were excellent! We walked downtown a bit and found a nice bourbon bar, Batch, just a few blocks away. Parking is easy underground, although they do charge for that service. We would definitely go back!

Leisure Partner

10/10

Exceptional

08 Sep 2025

Jennifer

Clean room and close to restaurants and bars

10/10

Exceptional

01 Sep 2025

Linda

The rooms were clean and spacious, great staff

Leisure Pet

2/10

Poor

25 Aug 2025

Ronald

Overall rating - 0 stars
Room: 918
*Shower leaked badly onto the bathroom floor and carpet outside of bathroom while showering. Staff already aware of the issue and still assigned me to this room without any warning.
*Multiple bath towels and bed cover with stains.
*Air conditioner didn't blow direct cool air. Staff stated "whisper quiet"air and room "will eventually get to the temp selected." Staff gave me a VERY loud fan that I couldn't sleep with because of the noise. My rest was diminished immensely trying to sleep in a lukewarm room.
*Safe didn't work and it took the engineer over an hour and a half to arrive and fix it.
*Bed was lumpy, overly firm and uncomfortable.
*Shower gel bottle was completely empty when I checked in.
*Valet staff told me that valet for my vehicle wasn't available when I checked in at 8:15PM. A HUGE reason that I selected this property was the valet service since I have a very nice car. Beyond disappointing.
*Hairs from previous guests (and other debris) VERY visible on the carpet when I checked in.
*Assigned the wrong floor when I checked in. I directly booked the 9th floor and was initially assigned a 2nd floor room. Fortunately the front desk staff adjusted their error after I made them aware of the mistake.
*You can clearly hear the music from the nearby clubs/bars late into the evening...even from my 9th floor room.
*No bathroom fans or air fresheners for use after a #2.
The ONLY bright spot was Kelsey the bartender (5 stars)

Leisure Self

8/10

Excellent

15 Aug 2025

Michele

Convenient location. Parking was a little confusing, but ultimately ok. Nice hotel.

10/10

Exceptional

12 Aug 2025

Cassidy

The check in was super easy and fast, the room was well decorated and clean, the location was perfect for access downtown!

Self

10/10

Exceptional

29 Jul 2025

Shawn

Nice place to stay

Very nice place to stay in downtown Tucson.

Partner

10/10

Exceptional

27 Jul 2025

Molly

Great staff, valet. Be prepared to pay for parking. Typical downtown rate. Room was clean and beautiful. Wonderful restaurant.

8/10

Excellent

27 Jul 2025

Michael

Our stay

Room was nice, had a small sign that called it our room the urban room and that we could move if it became to loud. Unfortunately it was after 11 pm when we heard all the noise (loud cars and a train) so we didn’t get a lot of sleep. The restaurant had high reviews but what we had, burgers and tacos tasted burnt.

Partner

10/10

Exceptional

09 Jul 2025

Charles A

It was a lovely upscale property with very pleasant and helpful staff.

Leisure Family

10/10

Exceptional

09 Jul 2025

Roxanne

Nicely renovated property with friendly staff. Walking distance to concert venues. Comfortable lobby and bar. Excellent food at restaurant. Nice, clean room and bathroom. If you like strong water pressure in the shower, this is the place for you! It was so strong he shower drain couldn’t handle it well, which is my only complaint.

Leisure Family

10/10

Exceptional

30 Jun 2025

Verified traveler

Great Little Hotel!

Awesome downtown hotel. The staff upgraded us to a suite. The suite is super clean, great decor, comfy bed. The bathroom is huge and well appointed. We really loved the suite. We plan to come back.

Partner

6/10

Pleasant

28 Jun 2025

Beatriz

Our bathroom overflowed and we’re moved to another room at midnight. After it happened I checked reviews and it had just happened before to another guest. Given breakfast vouchers for it but serving staff made us feel like we were freeloaders using them. We were given the restaurant menu, once they saw the vouchers they brought out a simple paper menu. We were the only guests eating breakfast, took long to get our food served and didn’t come back for refills on drinks. Parking was a steep $32, the ground parking garage was detailed with arrows where to park. There’s sections for tenants. Guest park further in. We did appreciate the front desk staff who offered to comp the fee. Downtown traffic doesn’t stop, cars are so loud. This hotel is for the business people because meeting rooms are beautiful and many places to sit with incredible chairs.

Leisure Family

8/10

Excellent

27 Jun 2025

andre

Menu at restaurant very limited - food preparation average- the staff were very good and attentive

Leisure Family

10/10

Exceptional

26 Jun 2025

James W

Unboudng care and friendliness!

After trying to charge my EV at a public station which failed, decided to stay and made reservation. On the way there, i ran completely out of power right in front of The Kent. Ethan, the valet person, saw it happen and helped me push my car to a safe parking space without even knowing I was going to be a guest. Battery, including reserve, was completely drained. He had me go to check in and spent hours making sure I got enough charge to get back in the road safely. This type of dedication to the universality of kindness flowed through every part of the hotel in all if the staff. While certainly not the cheapest, certainly one of the best stays in my 30+ years of personal and professional al travels! Thanks to all the staff and may the peace you spread come back to you all 100 fold!

Self

10/10

Exceptional

17 Jun 2025

Yesenia

Everyone was very kind and welcoming. The room was very clean and upgraded, loved the decor throughout. Breakfast was delicious.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Daniel

Closeness to the music hall.
Çhurch St side rooms have a lot of traffic noise.,...

Leisure

2/10

Poor

12 Jun 2025

Bryce

They rape your credit card. Double charged me for parking $39 twice. They don’t mention parking is not included

Business Self

10/10

Exceptional

12 Jun 2025

Elizabeth

Beautiful property, reall comfortable beds and pillows, awesome shower with great water pressure, our room and the property were very clean. Front office team were friendly and helpful throughout our stay. Saranhi and Stephanie were particularly helpful when I mistakenly selected the wrong check-in date.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Amy

We loved the hotel and the dining/bar. The room and hotel are beautiful. Unfortunately, it was so loud and we kept waking up to cars reving their engines racing through downtown literally all night. That’s not the hotels fault at all, but it did make us think twice about staying downtown again. Plus the homeless situation was pretty bad.

Business_and_leisure Partner

8/10

Excellent

31 May 2025

Elizabeth

Good location great facilities

Leisure Family

10/10

Exceptional

30 May 2025

Emily

Beautiful and great service

6/10

Pleasant

25 May 2025

Jennifer

This property has a lot of potential unfortunately poor execution detracts from the Marriot Bonvoy brand. $39 per night valet parking and the valet always seemed to be awol. The shower leaked all over the bathroom requiring use of all the towels provided to clean it up. That was unfortunately the only cleaning that happened. We reported that our room had not been cleaned and needed fresh towels. We did receive fresh towels but no effort was made to clean the room. Another unfortunate problem and not the hotels fault is the continuous road noise including street racing Saturday night into Sunday morning. We were on the 9th floor and surprised how much noise there was.

Leisure Partner

10/10

Exceptional

23 May 2025

Edward

Great location and a beautiful property.

Leisure

2/10

Poor

12 May 2025

Francisco

The hotel canceled our reservation due to an electrical problem. We passed
The hotel later and they had power. Did you just not want us to stay there?

Friends_and_family Friends

10/10

Exceptional

12 May 2025

Issa

Amaizing and close to everything

Friends_and_family Friends

2/10

Poor

05 May 2025

Verified traveler

Power TV phone and Wi-Fi out. Should be refunded

4/10

Poor

05 May 2025

Robert

No Internet / No TV /

The internet didn't work but they wouldn't rebate any money even though it cost me a lot of money in order to do the business I needed to do.

Friends_and_family Family

4/10

Poor

04 May 2025

Ann

Did not like very much, no internet, WiFi, TV,hotel phone for 36+ hours. Extremely noisy, did not sleep for 2 nites due to speedway/raceway noise, loud music till 3:30- 4:30 am.

Leisure Partner

10/10

Exceptional

03 May 2025

Ernesto

Nice

Like this hotel. I stay every chance I have an opportunity

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

alisha

Love the feel of downtown. Room had a great view of “A” mountain. The friendliness of the staff and cleanliness of the whole place was impressive.
Excited to stay again

10/10

Exceptional

21 Apr 2025

Andrew

Nice clean property. Friendly staff. Great position.
The street next to it is a little noisy.

Business Family

10/10

Exceptional

20 Apr 2025

Angela

Stay here!

Beautiful gem in downtown Tucson. Loved everything about it!

10/10

Exceptional

19 Apr 2025

Jeremiah

Wonderful location, near free way, light rail and night life. Very clean. Just what we needed.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Robin

Great

Leisure Partner

10/10

Exceptional

10 Apr 2025

Evelyn

The staff at reception are amazing, especially

10/10

Exceptional

03 Apr 2025

john

Great place, classy, cool vibe, good location and the staff is super friendly.

10/10

Exceptional

22 Mar 2025

Sharon

My stay at the Leo Kent was outstanding. The staff were friendly and welcoming, housekeeping did a phenomenal job each day for my room, and the valet attendants took great care of my rental car (and had fantastic local hiking recommendations). The vibe was both sophisticated and comfortable, they even upgraded my room so I had a better view! As someone with sensory sensitivities, food allergies, and occasional accessibility issues, it can be hard to have a good experience while traveling but the Leo Kent exceeded my expectations. Would stay again!
Pros: comfortable seating options in-room, mini-fridge, walk-in shower, FANTASTIC water pressure, the hotel restaurant was very knowledgeable about food allergies and were so thoughtful about accommodating my needs.
Cons: sleep disruptions from extremely bright indicator lights on ceiling-mounted device (alarm?) and enthusiastic drivers revving/racing outside after midnight, lobby is highly scented (which surprisingly didn't cause migraine and was a lovely fragrance for once, but might be a concern for others).

Leisure Self

10/10

Exceptional

08 Mar 2025

Kim

We enjoyed our stay. We went to the Arena to watch Jeff Dunham and it was a wonderful walk.

10/10

Exceptional

04 Mar 2025

Kathie

Luxe pit stop

We just stopped in Tucson on our drive from Texas to California. Very nice respite after our long drive. Rooms are nice. We had dinner at the bar and it was decent. It’s conveniently right off the highway. We would stay here again.

Partner

8/10

Excellent

24 Feb 2025

Mary

Unfortunately, the toilet bowl was obviously not cleaned during our three-day stay. This made me wonder how much the room was actually cleaned in other areas.
This hotel looks lovely and is in a great location. But charging for W-Fi in this day and age?! Cheap.
The valet parking staff especially should be mentioned: They were polite, friendly, and prompt.

Leisure Partner

2/10

Poor

18 Feb 2025

Kenneth

Double billed which I had to have no less than 5 phone calls before they figured it out, and even after that, still didn't provide the updated folio. Had to do a chargeback.

Leisure

10/10

Exceptional

15 Feb 2025

sasha

Love love loveddd

Leisure Family

10/10

Exceptional

12 Feb 2025

Dillon

This is the title of my review