Catalina Hotel

6/10

Pleasant

16 Mar 2026

Piaja

Not as clean as when i visited before, carpet should be either cleaned or completely replaced. The elevators were out of service so i had to take the stairs up to my room with heavy luggage, room had a moldy smell, no ice other vending machines available . Entrance way was extremely slippery almost fell a few times due to the tiles and heavy rain.

Partner

10/10

Exceptional

15 Mar 2026

ISABEL L

The elvetor didnt work the whole time we were there.

4/10

Poor

15 Mar 2026

Carlos

The place is old. Flooring in my room was peel off the ground with screw exposed that could injure someone

Partner

10/10

Exceptional

15 Mar 2026

Michael

Loved it!!

8/10

Excellent

14 Mar 2026

Michael

Good location, bus and trolley stops right outside front door, restaurants Nextdoor on both sides and directly across the street.

Partner

10/10

Exceptional

12 Mar 2026

Araceli

Friendly and understanding and helpful staff. We arrived way before check in time and they were so kind to hold our bags while we were out and about. Every time we needed anything for our bags we had to bug a lady to give us our bags but she gave them to us with a smile and did not complain! Now that is great service!

Family

10/10

Exceptional

12 Mar 2026

Derrel

Str8

Partner

10/10

Exceptional

12 Mar 2026

Olivia

I came here with my family and we all enjoyed our stay. The hotel was very clean and the service was excellent throughout our visit.

10/10

Exceptional

12 Mar 2026

Francis

I stayed here during a short trip and it was perfect. The room was comfortable and quiet, and the staff was very professional. Totally recommend!

10/10

Exceptional

12 Mar 2026

Mirtha

Great experience from start to finish. The hotel has a nice atmosphere and everything felt very clean and organized.

10/10

Exceptional

12 Mar 2026

Helen

I visited this hotel with a close friend and we both loved it. The room was spacious and very comfortable. It was a very relaxing place to stay. Location was great!

10/10

Exceptional

12 Mar 2026

Kylie

Excellent hotel! Everything was spotless and the service was outstanding. The staff was always polite and ready to help.

10/10

Exceptional

11 Mar 2026

Marlene

Great stay, staff was excellent and wemt above amd beyoind. Great location, great atmosphere all arlund

Family

8/10

Excellent

11 Mar 2026

Carmen

Good location.Carpet were not clean, humidity smell, old furniture.

Partner

6/10

Pleasant

11 Mar 2026

Miguel A

Yes

Friends

10/10

Exceptional

11 Mar 2026

Wycliffe

Great hotel, restaurant food is lovely (taco taco) friendly staff good location

Partner

4/10

Poor

11 Mar 2026

Francisco

The hotel is quite dated. While the room was clean upon arrival, I unfortunately found cockroaches in the room every single day during my stay.

Self

8/10

Excellent

11 Mar 2026

Sheirrell

We had a blast the room had water and liquor we had to pay but price was good. We got in late so have a care package like that was perfect. The remote control broke so for 2 day we watched the same channel, until keep asking got us a new remote eventually. We had to hunt for an iron. perfect location, very popular I see why. Staff was very nice and comforting. The biggest problem I had no microwaves. Will I book again yes would I recommend Yes.

Partner

8/10

Excellent

11 Mar 2026

Crystal

Great Location. Staff seems distracted. Room was clean

2/10

Poor

10 Mar 2026

AMARILIS

Our Miami trip itself was wonderful, but unfortunately our experience at Catalina Hotel & Beach Club was extremely disappointing.

We stayed in a two queen poolside room from Sunday through Wednesday and ultimately checked out one day early due to several serious cleanliness, maintenance, and safety concerns.

When we arrived, the room was not properly cleaned and we even found trash underneath the beds. Several outlets in the room were not functioning and the iron also did not work. The bathroom had a noticeable sewage odor when using the sink, and the room did not include a safe for belongings.

There were also concerning safety issues with the room itself. The door had no peephole and no security latch, which made us uncomfortable from a safety standpoint.

Basic amenities were lacking as well. We initially had no towels upon arrival and had to locate staff ourselves to obtain them. WiFi was extremely unreliable during the stay.

The overall property condition was also disappointing. The elevator was out of service for the entire duration of our stay, hallway carpets were visibly dirty, and the rooftop pool pillows were filthy. Doors throughout the property slam very loudly and the hallways are not soundproof, so noise from staff and other guests was constant.

The front desk staff did come to inspect the room after we reported the issues and refunded our resort fee, which we appreciated. We ultimately escalated the matter through Expedia, who refunded the unused night.

Partner

2/10

Poor

10 Mar 2026

ALFONSO

Elevator broken during our stay , we stayed at 3rd floor so I was complicated for us as senior citizen

Partner

6/10

Pleasant

09 Mar 2026

Duc

The room is clean, the staffs cleaned my room everyday.
Amenities is poor. Even I asked for a cup of hot water they said they didn’t have.
First day I checked in, I couldn’t open the safer, I asked for the service, the staff came and removed it but didn’t supply another one. I reminded to receptionists twice. Everyone had different excuses!

Friends

6/10

Pleasant

08 Mar 2026

Penny

It was decent, good location. Housekeeping very nice and helpful., Not as advertised, happy hour was a watered down premix in a Dixie cup which I couldn’t even drink. Advertises do on pool deck. There was no DJ there on Saturday when I went up there., after I returned home received a $48 charge on my card. When I called to inquire I finally was able to contact a person after calling 10 times. They were not able to help me, directed me to contact manager who has not responded after 6 days..

Partner

4/10

Poor

08 Mar 2026

Dionne

If you are looking for a full balcony, it’s not you can’t fit your full body . Your on the strip with so may restaurants , but there is no need to take food to go because there is no where to heat up your food

2/10

Poor

08 Mar 2026

Svetlana

I've visited 30+ countries. And this is the most terrible hotel I've stayed in. Its partial \"renovation\" is ridiculous. Bath: problems with water, rusty towel bar, no hooks. I had to use tv as a towel holder LOL Horrible old bad sheets. Overall, try to avoid this hotel. The only positive is friendly stuff.

Family

4/10

Poor

08 Mar 2026

Todd

They have three different wings and the one I stayed at you need to walk through a loud bar and restaurant to get to the rooms. I asked to be in a quiet room and they put me in the room that backs to the restaurant. The only time I saw or was greeted by staff was at checkin. For the price you can stay somewhere better.

Self

6/10

Pleasant

07 Mar 2026

niurka

The only thing this property has going for it is a good location, that's all.

Family

2/10

Poor

07 Mar 2026

Phiroze

I had booked a 2 day stay and taken a king bedroom pool view. The room should have a mini refrigerator as a mandatory requirement as per the property description. However there was none in the room. Also the iron board and iron were missing. The staff was not cooperative. I had to meet them in person as they did not lift the room service phone calls from me. I went over and over again at least 4-5 times to remind them. After so many reminders they sent a person to keep the mini refrigerator on the second day late afternoon. Horrible service. I asked them to change my room on the first day itself but they declined saying all rooms were booked. I am deeply unsatisfied with this kind of service and will not recommend anyone to go. I had some medical issues and needed that mini refrigerator so badly. I request Expedia to intervene and refund my money for the 2 days of very disappointing and health spoiling stay at Catalina hotel and beach club.
Thanks
Phil

Partner

6/10

Pleasant

07 Mar 2026

Steve

A pleasant stay overall and the staff was super friendly, but they really have to change that carpet on the stairs. It was dirty and smelled terrible.

2/10

Poor

07 Mar 2026

jenna

This was one of the worst hotels I’ve ever stayed at. Don’t be fooled

6/10

Pleasant

07 Mar 2026

Cecelia A

This is a prime SouthBeach location. The drawback is that the rooftop Music which is loud goes on automatically at 9AM. So, if you prefer not to be awaken at that hour, this is not the place for you.

Family

6/10

Pleasant

07 Mar 2026

Deidre

We were disappointed to arrive 20 minutes prior to the 4pm and we were told room wasn't ready, there were no luggage carts as you had to walk up stairs to get to an elevator, but then the elevator was not working either, so we had to lug our luggage up 3 flights of stairs. The bathroom was tiny and had no curtain or door that actually shut so water got every where on the floor that was no sink space. They did seem to have several restaurants associated with the hotel/s. Overall it was not

10/10

Exceptional

06 Mar 2026

Liubov

Very friendly and welcoming staff at the front desk. The hotel is clean and well maintained. We liked that there are two pools, and there are many restaurants nearby with guest discounts. Overall, for this price it’s a very good hotel.

Family

8/10

Excellent

06 Mar 2026

Margaret

Everything was beautiful and fine

Friends

2/10

Poor

06 Mar 2026

Shanice

Terrible

6/10

Pleasant

05 Mar 2026

Porsha

Hotel was okay for one night. Room was not ready at 4pm check in time.

8/10

Excellent

03 Mar 2026

Laporshe

Everything was in walking distance. Room was clean and staff was great.

Family

4/10

Poor

03 Mar 2026

Tamara

No microwave anywhere in hotel , noisy as my room was directly above a bar with a dj until 2am.

Self

6/10

Pleasant

02 Mar 2026

Holly

The Catalina is in desperate need of a remodel.

There are many beautiful spaces in the hotel at the bars, restaurants pool, and lobby area, but that stops once you start walking to the room.

The property is showing its age between the broken elevator, the stained carpets, holes in the wall and oddly missing amenities (like a toilet paper holder?) If you are looking for a basic room, with a decent bed and a clean room to sleep, it meets the requirement.

The staff and service do try to make up for the age of the property. Great front desk staff, a free happy hour, available beach towels and regular cleanings.

It’s a great staff trying to make the best of a broken down hotel.

Self

10/10

Exceptional

02 Mar 2026

George

This hotel made my Miami vacation unforgettable. The staff went above and beyond to make sure we were comfortable. The rooms were stylish and spotless, and the whole property had a vibrant energy. I highly recommend Catalina Hotel to anyone visiting Miami Beach!

10/10

Exceptional

02 Mar 2026

Logan

i stayed here for a weekend trip with friends and we had the best time. The hotel has such a cool boutique feel. Everything was clean and well maintained. Being able to walk everywhere made our trip so convenient. Five stars!

10/10

Exceptional

02 Mar 2026

Emmanuel

Catalina Hotel exceeded my expectations. The service was excellent from check-in to check-out. The rooftop pool area has such a great atmosphere, and the drinks were fantastic. The location in South Beach couldn’t be better!

10/10

Exceptional

02 Mar 2026

Carlota

Such a fun and stylish hotel! The vibe is lively but still comfortable. My room was clean, modern, and very cozy. I also appreciated the beach access and complimentary chairs. Perfect place for a Miami getaway!

10/10

Exceptional

02 Mar 2026

Matias

I absolutely loved my stay at Catalina Hotel! The location is perfect — just steps from the beach and close to amazing restaurants and nightlife. The rooftop pool was my favorite spot to relax. The staff was friendly and welcoming. I’ll definitely be back!

8/10

Excellent

01 Mar 2026

Sheryl

Room was clean and spacious.

Partner

2/10

Poor

27 Feb 2026

Eboni

I will never stay at this hotel again. First when we realized we would be late checking in I called the hotel to confirm how late I could check in, I had to call five times before getting a representative. Next when we arrived I was told my bank card (Chime) wasn’t considered a real bank card so I couldn’t use it. This was not mentioned at booking, on the hotel website nor hotels.com. Nor was this information given when I called. Next after having to move money to another bank card luckily I had others, we asked about parking. I was told “it’s three blocks down” or pay $45 a night for valet. No specific street number or name was given for the parking either. Luckily we found street parking. After parking we headed to our room, I ask an employee how to get to the room because it was in a separate entrance from where we checked in and he told me which way to go. The employee as well as the desk attendant failed to inform us the elevator was out! Now we had to climb several flights of stairs mind you my sister has leg and swelling issues. We passed others coming down the stairs complaining they found out upon arrival as well and wouldn’t have booked there had they known in advance. Next, the stairs were dirty like they haven’t cleaned the carpet in years, the hotel had an odor they tried to mask with spray and the room was dirty. Our sheets were not fresh they visibly had black marks, the phone cord was broken and more. I emailed management and have yet to receive a reply/refund

Friends_and_family Family

2/10

Poor

27 Feb 2026

Malgorzata

Location is the only plus. The room was outdated, missing basic amenities, and not as advertised. Dirty/smelly hallways, smoking nearby, no response to complaints, bad breakfast, and the promised $102 discount wasn’t applied.

Friends

2/10

Poor

26 Feb 2026

Doreen

While the staff was accommodating, they were having to accommodate for issues that shouldn’t have been happening. There were bugs in rooms, toilets clogging, and the continental breakfast very lacking. We checked in with a price in our head but when we arrived, had to pay almost an additional $1000. When we tried to dispute that charge with Expedia, the hotel lied to Expedia and said we stole towels, a sheet, and a pillow. Lies, lies, lies. If we had outgoing charges, don’t you think they would’ve contacted us by now? No emails, no calls, and no problems checking out. On top of that, they allowed us to stay an extra day. Which means they had all the opportunity in the world to let us know about any “missing” or “stolen” items. Do not stay here. Collins Avenue is a great area for access to the beach, but staying at this hotel is not worth it. There are tons of neighboring hotels, I highly recommend staying at any one of those.

Family_with_children

8/10

Excellent

24 Feb 2026

Adrian

The room service options were limited, but the room was always clean. The best part of the stay was the excellent location.

Family

8/10

Excellent

22 Feb 2026

Shaliza

Location of the hotel is very good , staff was very friendly as well . The only downside was during our stay the elevator was Out of service and the room was on 3rd floor . Had the elevator been working it would have been ideal . Beach approximity is very good .

Friends

2/10

Poor

22 Feb 2026

Davit

From the service to the cleaning, this place deserves 0 stars. Calling it a hotel is a joke — it feels like a terrible hostel, but worse. There’s a strong mold smell everywhere, and everything feels dirty. Save your money and avoid this place at all costs.

Self

6/10

Pleasant

22 Feb 2026

Sasa

Everything could be improved. Receptionists were very nice and helpful, but remaining stuff (waitress, managers, cleaning service) could be better.

Elevator did not work for whole week, carpets were dirty, very outdated rooms... waited for clean towels for hours each day.

Partner

6/10

Pleasant

21 Feb 2026

Brian

Room was OK for the price and location. Advertised on expedia as having parking but it was $43 a night valet parking only. The water pressure in shower was weak and it didn't really get hot. The AC was set to freezing cold and we figured it out eventually how to turn it down. Staff was kinda uninterested in having any sort of conversation and never said hi (maybe a local thing) and a request for a towel (for a shower I wanted to take immediately) took half a day. The price was OK for what we got comparatively, but I would have paid a bit more to get better/friendlier service, a larger room, and clearer understanding of the parking situation and a room with modern amenities like a remote control that actually works.

Family_with_children

6/10

Pleasant

21 Feb 2026

Kelly

Door needed a refitting because it was difficult to close. The smart tv was not linked up to the internet or antenna which limited viewing options extensively. The elevator was out but we were made aware on check in. The beds were comfortable and the air conditioning was very effective.

Friends

2/10

Poor

21 Feb 2026

Luz

Noisy, rooms are too small, the bathroom didn’t have a towel rack or toilet paper holder. The room could had been cleaner, there was an odor of urine in the room. Not a happy about the rating Expedia gave this hotel.

2/10

Poor

21 Feb 2026

Betty

The room wasnt even subpar.
Water pressure was weird.
Weird entrance/hard to find where your room is.

Family

8/10

Excellent

21 Feb 2026

Donna Sue

The staff was extremely polite; however, the struggle was the limited amount of wash clothes available.

Family

10/10

Exceptional

20 Feb 2026

Matheus de Castro Silveira

Amazing service throughout our stay. Room was spotless, very spacious, and had great amenities. Hotel is also in perfect location with walking distance from all popular spots in South Beach. Will definitely be coming back in the future!

Partner

4/10

Poor

20 Feb 2026

Gaetano

Loud pounding music from the restaurant downstairs until midnight.

Self

6/10

Pleasant

20 Feb 2026

Joan

The staff was very helpful and pleasant. The air conditioning was a noisy in-window unit that made sleeping difficult.

Partner

10/10

Exceptional

20 Feb 2026

Chiara

This was my first time in Miami and I’m so glad I chose Catalina Hotel & Beach Club! The location couldn’t be better — close to everything but still peaceful at night. The room was stylish and very clean. The staff made the whole experience even better with their friendliness and great recommendations. Five stars all the way!

10/10

Exceptional

20 Feb 2026

Kevin

I stayed at Catalina for a mix of work and vacation, and it was perfect. Fast WiFi, comfortable workspace in the room, and plenty of spots to relax after meetings. The beach access made it easy to unwind, and the on-site dining options were excellent. The staff was attentive and efficient, always ready to help. Great balance of fun and comfort!

10/10

Exceptional

20 Feb 2026

Karen

I traveled solo and felt completely safe and comfortable at Catalina. The location is perfect — walking distance to Ocean Drive but tucked away enough to relax. The rooftop pool was my favorite spot to unwind after the beach. Staff was attentive and always smiling. Great value for the area, and the design has that cool Miami vibe. I’ll definitely stay here again!

10/10

Exceptional

20 Feb 2026

Zoraya

My wife and I stayed here for a long weekend and absolutely loved it. The hotel has a fun, energetic atmosphere but still feels relaxed and comfortable. The complimentary beach chairs were a huge plus. The room was spotless and the bed was extremely comfortable. The front desk team went above and beyond to make sure we had everything we needed. Highly recommend for a Miami getaway!

10/10

Exceptional

20 Feb 2026

Marylin

We had the BEST time at Catalina Hotel & Beach Club! The location is unbeatable — just steps from the beach and close to amazing restaurants and nightlife. The rooftop pool was such a vibe, with great music and delicious cocktails. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was clean, modern, and super comfortable. Can’t wait to come back with the girls!

2/10

Poor

19 Feb 2026

José

No towels rude staff

2/10

Poor

19 Feb 2026

Brianna

WORST HOTEL & EXPERIENCE.
MOLD IN SHOWER
LEAK IN CEILING
NO ONE EVER REACHED OUT OR APOLOGIZED
Not to mention you can't keep your bags there at all on day of check out.

8/10

Excellent

18 Feb 2026

Jonathan

Clean room, great area!

Partner

8/10

Excellent

18 Feb 2026

Sean

Overall very nice and a good value.

2/10

Poor

17 Feb 2026

Armine

We booked three king-bed rooms, but one was provided with a queen bed instead. The bathrooms did not match the listing photos, and one room was an undisclosed accessibility room with an unusable shower. Water also flooded from the bathroom into the room.

Business_and_leisure Friends

2/10

Poor

17 Feb 2026

Rounak

Worst experience, they gave us top floor and lifts were not working as well.. we had to lift our bags all the way upstairs

Partner

2/10

Poor

16 Feb 2026

Larry

The smell was the worst thing. The cleanliness was a close second. The rooms were not as advertised. We showered in our flip flops. When water got on the floor from the shower I dried it with a towel. The towel was then black. I cannot express how bad the experience was.

Leisure Family

4/10

Poor

16 Feb 2026

Jennifer

Room was nice but the service was not. Hotel guest had police called in them during our stay. Free drink in the bar for Happy Hour, couldnt get someone to help us. We were actually going to stay and drink and hang out. Gave up after standing there for 15 mins.

Leisure Partner

2/10

Poor

16 Feb 2026

Jill

The property is not well represented on this site. The room was dingy, didn’t feel safe and was above a restaurant that played music 24/7.

Business

8/10

Excellent

15 Feb 2026

Brandi

Friendly staff, clean hotel

Partner

10/10

Exceptional

14 Feb 2026

Alan

Clean room good stay

8/10

Excellent

14 Feb 2026

Donnie

It's very dated but fine for the little time we spent there. Hard to get wash clothes for some reason. Bar and Taco Taco were great

Leisure Partner

2/10

Poor

14 Feb 2026

Brianna

Room felt neglected , sheets were filthy after telling the front desk serval times. got stuck in the elevator for 15 minutes had to call 911( fire department) to get doors open. & when telling the front desk the situation they were very careless and insensitive. Manager lacked empathy for the situation. 0/10 do not recommend staying here!!! not very guest friendly or accommodating.

Leisure Family

4/10

Poor

13 Feb 2026

Sarah

Not too clean

Leisure Partner

8/10

Excellent

13 Feb 2026

Jared

Great location for walking and transportation. Right across the street from the Beach, and great roof top view. Staff was friendly, hotel could be maintained a little better, the halls and floors leading to the room could use some renovation. My only complaint would be I could hear running water from my room, not sure why this was.. & the cleaning staff was constantly talking in the hallways, but for the price of the hotel & location I felt it was still a good stay.

Leisure Self

10/10

Exceptional

13 Feb 2026

Steven

This hotel exceeded my expectations. It’s stylish, affordable, and close to everything. The staff went above and beyond when we needed recommendations for nightlife and dining. Highly recommend!

10/10

Exceptional

13 Feb 2026

Augusto

The location can’t be beat. You’re right in the middle of South Beach but still able to relax. Staff at the front desk were welcoming and efficient. Would recommend for couples or friends traveling together.

10/10

Exceptional

13 Feb 2026

Milena

Perfect hotel for a girls’ trip! The beach access and pool scene were amazing. Everything felt lively but still comfortable. The beds were surprisingly comfy, and housekeeping did a great job. Loved it!

10/10

Exceptional

13 Feb 2026

Romina

Really enjoyed my time here. The vibe is fun and very Miami! The rooms are modern and clean, although a bit cozy. The complimentary happy hour was a nice touch. Great value for the location.

10/10

Exceptional

13 Feb 2026

Karim

I had such a great stay at Catalina Hotel & Beach Club! The location is perfect, just a short walk to the beach and close to tons of restaurants and shops. The staff was super friendly and helpful. The pool area was definitely my favorite spot. I would absolutely stay here again!

10/10

Exceptional

12 Feb 2026

David

We absolutely loved the room.

Leisure Partner

2/10

Poor

10 Feb 2026

Osagyefo

DO NOT STAY HERE.
The experience was terrible from start to finish. I reported a missing blinds wand to housekeeping so I could close the blinds. They said they were coming — nobody ever showed up. When I followed up again, housekeeping told me I had to go to the front desk myself.

Instead of actually replacing the wand, the desk staff just closed the blinds and left me with no way to adjust them afterward.

As the night went on, I noticed more issues:
A hairball in the room
Warped flooring
A rug covering what looked like a black stain or possible mold
A loose/missing light switch cover
A toilet seat with a burn hole or serious damage

On top of that, the staff seemed more interested in arguing than fixing anything. Problems aren’t resolved — they’re just covered up like a temporary bandage.

Definitely would not recommend staying here.

Leisure

4/10

Poor

10 Feb 2026

Robert

The room smelled bad and there were white hairs all over the floor and in the sheets.

Leisure Partner

2/10

Poor

10 Feb 2026

angel

The hotel changed my reservation from a double room to a single when we checked in. We requested a double room and had to wait until the next day. There was no hot water, elevator was not functioning correctly, people got stuck twice and the fire department was called. Television in the room did not work, no wifi, no airport shuttle. Management was rude, they never answered the phone. Sheets on the bed were stained. No complimentary amenities. No wash clothes, water flood from showers, door was broken, There was a homeless person sleeping in the hallway. Trash cans in hallway were overflowing with trash. No heat.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Brandy

Hotel was nice , easy transportation to the airport. No complaints!!!

Leisure Partner

10/10

Exceptional

10 Feb 2026

Kalonji

The Room Was A Lil Cold & The Shower Was Not As Hot. I Was Able To Play My Music From My Bluetooth Speaker & I Had It Pretty Loud & I Didn’t Get A Noise Complaint …

Self

8/10

Excellent

09 Feb 2026

Steven

Was ok but for the price I can’t complain too much. The taco place was good food.

Leisure Family

10/10

Exceptional

08 Feb 2026

christina

Always so clean

6/10

Pleasant

08 Feb 2026

Wilson

They don’t provide water in this hotel

4/10

Poor

08 Feb 2026

Tiffany

Our room was disgusting and felt dirty the minute we walked in it. I didn’t even want to brush my teeth it felt so dirty. I would never stay here again. It’s old and outdated.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Gay

Great location in South Beach. Staff very accommodating.

8/10

Excellent

07 Feb 2026

Patricia

The fridge was room temperature even on the lowest setting, and the reception desk advised that it can't store medicine. The ergonomics in the bathroom are very poor; the daily fee for amenities/towel service is steep, and doesn't include a cot at the beach - unlike other hotels on the strip, which include towel service and cot at no additional cost. Happy hour and the pool were very good.

Leisure Self

6/10

Pleasant

07 Feb 2026

Asif

Room fine staff for the most part was fine. Im certain whoever cleaned my room stole my winter scarfs but whatever

Business

8/10

Excellent

07 Feb 2026

william

really nothing to complain about.

Business Self

2/10

Poor

06 Feb 2026

Samer

All the above! The room was most disgusting hotel I have ever seen especially as a family and a baby! As soon as you enter the walkway very strong odor of drugs and marijuana floors were beyond dirty. The room is very old stains on the bed and sheets from just entering expecting there new sheets! The room feels like a prison very dark and of the somehwat removed sticker film on the window and literally room right next to the dumpster and loud crates being thrown every hour or so waking my baby in the middle of the night! We had such a HORRIBLE experience for such a beautiful city of Miami. We thought to try this hotel because of the convenient location since we do come to Miami as a family often, but NEVER again sill stick with the hotels we know best!