Name: The Segond Hotel
Address: Triq Ta Gajdoru, Gozo, MT

8/10

Excellent

24 Jul 2026

James

It's functional and satisfied all our needs. Recommended.

10/10

Exceptional

20 Jul 2026

Melvin

The room was very big for 3 persons, we had 2 double beds. The room and all the common areas are very clean. Breakfast was good. Pool very small compared to the number of Rooms. There is no Restaurant or Bar in the Hotel so I suggest that a Vending Machine with some drinks and snacks will be available near the Breakfast Area.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Ronalda

Check in was terrible - no staff on site just a cleaner - had to call for assistance - got hung up on. Started a chat told we hadn’t fully paid - go into the app and pay - tried but this didn’t exist on my app - Zoe - digital assistant finally got me our door code - and asked me to ensure I paid the environment tax of €4. Took about 45 minutes to get into our room. Breakfast was mediocre at best - hot shower, clean sheets which was great - pool is a very small dip pool - holds maybe 4 people. I wouldn’t recommend this place.

Family

8/10

Excellent

07 Jul 2026

Mar Teresa

We had a lovely day. I would recommend this hotel. We had a car so it was easy to get around. Very clean and comfortable.

Partner

4/10

Poor

06 Jul 2026

Abess

The room smells so bad. There’s is humidity smell

10/10

Exceptional

02 Jul 2026

Abess

Great place !! Clean and spacious

4/10

Poor

21 Jun 2026

Julie

I booked two rooms through Hotels.com. Unfortunately, the booking system does not link directly with the Sekonda portal, meaning you have to manage your booking through a separate system. This created several frustrations.
Although all information was sent to my email and phone, I ended up with two separate portals for two rooms. I knew at booking that it was self-check-in, which was fine, but the Sekonda portal states that your room code can be found under the “Key Code” tab. What it does not explain is that this tab only appears 10 minutes before check-in. This caused unnecessary stress.
We arrived an hour early and were told we could leave our luggage in a secure room, but this also required a code. The code was apparently meant to be sent at 10am, but it never arrived. We spent around 45 minutes sitting on the hotel floor emailing and messaging for help with no response (my many conversations with AI were not particularly helpful!).
Thankfully, 10 minutes before check-in, the Key Code tab appeared and we received our room codes. The rooms themselves were beautiful, clean and well presented, so things felt positive.
Unfortunately, the following day we returned around 4pm hoping to relax with a quiet drink outside or in our room, only to be met with constant drilling and concrete-breaking noise. We understand maintenance is necessary, but this should have been communicated to guests beforehand.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Madli

Very clean room and good breakfast. Little bad scent in room. Location was pretty okay but we were not able to return with bus, because it took another route for some reason.

Partner

10/10

Exceptional

18 Jun 2026

Kristian

Excellent value for money

Thanks you Idris

Self

10/10

Exceptional

12 Jun 2026

Wendy

We had a wonderful stay at the hotel — the rooms were nice and clean, and the location was so peaceful and relaxing. We had a room with a terrace which was perfect. Special thanks to Zoe from Zzzing for excellent communication and so much patience throughout. The kitchen staff were also incredibly kind and understanding, and they met my daughter’s celiac needs with no cross contamination without it being a problem at all. A big thank you especially to Aloe for his care and understanding — it made all the difference for us. Highly recommend.

Family

10/10

Exceptional

21 May 2026

Hamed

The room was very clean. And they clean it every day, I like that.

Self

10/10

Exceptional

13 May 2026

Khayber

Only the breakfast, they could have a little bit more things

Friends

10/10

Exceptional

28 Apr 2026

Alan

Room was spacious, bed comfortable and good shower. Tea, coffee and water provided.
Great breakfast. Really set us up for the day.

Partner

10/10

Exceptional

19 Apr 2026

Alexis

Nice hotel close to ramla beach, perfect for a stay on Gozo island

Self

10/10

Exceptional

18 Apr 2026

Pui Yee kawi

Nice staff and really helpful , room size is massive and bed is comfortable , everything is really good ,better than what we expected, thank you for the good service.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Luisana

The design is minimalist and clean. The rooms and the entire place are spotless. You only see staff at breakfast and cleaning. Breakfast isn't very good, the food is mediocre, there isn't much variety, and it's very crowded. It feels more like an Airbnb than a hotel; you handle your own check-in.

Partner

10/10

Exceptional

07 Mar 2026

Reuben

Every thing was good.This was my 4 th stay here .Always satified

Family_with_children

6/10

Pleasant

07 Mar 2026

Stephen

Pool not open. Trouble with room access and key pads. Lift not always available, but hotel size and outdoor space good

Self

8/10

Excellent

01 Jan 2026

Christopher

Room clean, really disliked self check in. Had to call as relevant access codes not sent via email. Not told room was in another building so a bit of difficulty finding room.Breakfast area very crowded. Overall, we were happy with the hotel though.

Leisure

10/10

Exceptional

07 Dec 2025

Ardeshir

We had a penthouse room with its own private terrace. The room was large and spacious with an amazing huge bathroom. The staff were friendly and courteous and very helpful. The breakfast was very good with lots of healthy choices.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Sam

We have been visiting Gozo for many years and somehow missed this place. It ticks all the boxes: clean, great location, and awesome checking-in staff. Great place to stay.

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

CLAUDE

Elegant hotel and a warm feel.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Kaylocke

I went 30 minutes before closing and there wasn’t enough variety as expected. The room was spacious, and all in all we had an enjoyable stay.

Partner

8/10

Excellent

25 Oct 2025

Deborah Marshall

The hotel is beautifully maintained. I made an overnight stay.

Self

10/10

Exceptional

12 Oct 2025

Danis

The hotel was very modern and clean can’t mourn about nothing to be honest would definitely recommend and stay again

10/10

Exceptional

23 Jun 2025

Judith

We liked the property. Kristina was very helpful. The room was very clean and had everything we needed. The breakfast was good but busy and often there was a shortage of crockery.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Ramesh

Very clean and organize and I was not expecting that breakfast was included, but the manager from Moroco (The Gentleman- sorry I didn’t get his name ) explained us during the check in that we have bf included, it’s surprises us . And bf was quit good and again nice service by the Manager with smiles that please us the most .it was worth for money . If there will be dinner option available then that will be great . We are very happy with our stay .. Room is very well organized with the amenity and online check save our time to spend on reception 👍 I will suggest to provide some drop and pick to main city to visit will bring more guest to the hotel .. we will Love 💕 to stay in future.
We love the hotel 🏨 😘

Leisure Partner

2/10

Poor

16 Apr 2025

Michael

There's no reception, no restaurant and they are not pet friendly as advertised. When we arrived to an empty reception, we called the phone number at the desk and spent over an hour on the phone trying to convince them and sending them screenshots of my fully paid stay. They made no effort to help and when we insisted someone came to help us at the reception they sent someone from housekeeping who, unsurprisingly, couldn't help. They did try to take my phone to go through my emails on multiple occasions though. The good reviews on Expedia are from before this hotel got sold to a property manager who's running it as a vacation rental lol. Don't stay here, it's not worth the hassle. This place shouldn't even be on Expedia.

Leisure Pet

8/10

Excellent

28 Jan 2025

Michael

Nice quiet little hotel, in a small village outside of Victoria.

Leisure Self

6/10

Pleasant

11 Jan 2025

Michelle

Just ok

You get what you pay for.
Bed is uncomfortable (could really use a mattress topper) and the hotel is right beside a church, whose bell sounds every 15 minutes from 5:30 - 22:00. No joke. It's impossible to sleep through.
The breakfast was good and the staff were pleasant.

Partner

8/10

Excellent

05 Jan 2025

JOHN

Very quite clean and friendly property. Staff are excellent. There are no options for dining near this property hence ideally have a car as it would be time consuming waiting for and locating any public transport options. I highly this property if you are looking for a quiet clean hotel. Location is average but only if you have a car.

Leisure Self

10/10

Exceptional

13 Nov 2024

Kristin

We really enjoyed our stay. Very quiet and safe neighborhood. Good breakfast. Easy to get around.

Leisure Friends

8/10

Excellent

01 Sep 2024

Matthew

Highly recommended

We had a family room which was quite spacious and beautiful. The beds were very comfortable, we also had a mini fridge & coffee/tea station with stools.

The roof top pool is nice but small and shallow. We had to cross the street to go for the pool as it was in the other building.

Overall it was a nice stay and it was a pity we only stayed for one night.

Friends_and_family Family

10/10

Exceptional

17 May 2024

Denise

The staff were excellent, very spacious rooms, clean

Leisure Partner

10/10

Exceptional

04 Nov 2023

Satya Prakash

The place was very clean and rooms are big and neatly organised. Very friendly staff and nice quiet location

Leisure Partner

10/10

Exceptional

16 Sep 2023

carmen

Hotel very clean, rooms spacious, staff friendly and breakfast superb with lots of choice of hot and cold food. Would greatly recommend to all who visit the magical island of Gozo.

Leisure Family

10/10

Exceptional

16 Sep 2023

Dominic

Smart and stylish with helpful staff

Partner

4/10

Poor

05 Sep 2023

Kelvin

Extremely disappointing

Me and my wife had a planned get away from our kids and booked the Segond Hotel as a great treat to ourselves. It was quite a mixed bag and I will go through the good and bad below.

Good:
Location is brilliant, we had a beautiful nice walk down to Ramla Bay, we were close to everything we wanted to do and see, we had two lovely evenings in the square which was easily in walking distance. The lady at check in and out was very nice and polite.

The Bad:
The room smelled of smoke, despite being a non-smoking room it had an ashtray in the outside area and the door couldn't properly close when outside so clearly people regularly smoke and the room smelled of it, we told the reception and they didn't care. The pool is nice in concept, but lacks sun (so always cold) and not very usable. The service was terrible, first the smoke in the room, then we asked on our second day for a new milk and tea and were told it was at a surcharge as they \"only provide for one day\" even when staying more(I've never seen or heard of this and I've stayed all over the world in MANY hotels). The breakfast... We asked for a gluten free bread and they gave us moldy bread (very obviously), without appologizing or anything they then took it and as we were about to leave brought out a bunch more without us asking. The eggs were bad, the meat seemed rotten, and the service couldn't speak English or Maltese.

Many beautiful options on Gozo and Malta, avoid here!

Partner

10/10

Exceptional

30 Aug 2023

Shade

Top notch

I stayed with my family for 7 nights and we all really enjoyed our stay, friendly staff with warm welcome and easy check out. The breakfast was value for money, the room was very spacious and clean with comfy bed. We also had dinner few nights and the food was not bad-our child enjoyed the pool although I did not go in. The area very easy to move around with buses to Ramla beach, malsaforn, Victoria shopping mall and other places. My husband loved the outdoor sitting area especially at night. I will recommend and I will like to visit again.

6/10

Pleasant

28 Aug 2023

Eric

We liked the room design & the beds were comfortable. But these were the reasons I rated it a 3 star

-the shower water escaped from the shower pan and cause the floor to flood having to use multiple towels to dry it everytime we took a shower.

- they provided a nespesso machine which was a nice gesture but once it ran out of pods they charge more for a refill.

-the pool was extremely small and the kids never wanted to use it after the 1st day we went up there.

-the AC unit worked very good but it was a fixed blower and blew directly on your face , that’s more of a design issue.

-the balcony was a facing the shaft way and it didn’t make it enticing to go outside because you would be starting into other rooms.

Other then that the staff was very nice and hospitable and the brick oven pizza was delicious.

Leisure Family

10/10

Exceptional

27 Aug 2023

Verified traveler

Perfect base for exploring Gozo

Gozo is a small island and the Bolt drivers can really get you anywhere so The Segond was the perfect base. Xaghra was a very good area, close to Ramla Bay, and Victory Square. I feel like the images of the rooftop pool are a bit misleading however it didn’t bother us as we spent most of our time elsewhere! First thing you want to do for your stay at The Segond is go to a mini mart and get bottles of water for your stay, if the bar is closed and you forget water they can’t give you a bottle of water on tab (a bit strange) we found this out first hand, after a but of a late night and realising we had no water in the room and reception staff member at the time said “the bar is closed”! Not a big deal, but just a heads up for a thirsty hungover wake up call haha! Breakfast is simple but good and the restaurant staff are absolutely lovely. If you are someone that likes to stay at the hotel on your holiday and utilise the pool and amenities this may not be the place for you but if you are like us and explore the island every day then this is the perfect base.

Partner

10/10

Exceptional

18 Aug 2023

Edgar

Best place in Gozo by far!!!!!

Gréât place!!! Really clean and modern, very big room! Air con working perfect, equipped with a fridge to put things ie water, wine etc!
very welcoming by staff and big shout out Ronald(GM) for making us feel like home and great Recommendations for places to see and visit! If it wasn’t for him our trip wouldn’t have been as good!!!!

Partner

10/10

Exceptional

15 Jul 2023

Susan

Great home base for visiting Malta

The staff were friendly, professional, and went the extra mile to make us comfortable! We love Joanna and Joanna, as well as everyone else we encountered. The rooms were first rate, and the dipping pool was a bonus. Great breakfast, luggage storage, helpful suggestions- we couldn’t have asked for more. I would highly recommend the hotel as a home base for anyone visiting Malta- they can stay on Gozo and take day trips to the main island.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2023

Charlene

staff are amazing all friends , this cleanness is impeccable tip top , accepted with a dog and it just felt like home , English bfast excellent too , would highly suggest for vegan option for food but i am sure if i would have asked they would do

Friends_and_family Family

10/10

Exceptional

21 Feb 2023

Theresa

Very clean modern and comfortable hotel.staff makes you welcome.really good and fresh breakfast. Cu again

10/10

Exceptional

15 Feb 2023

Taylor

Beautiful room and hotel, definitely feels brand new and all very clean. Very helpful friendly staff and brilliant chef offering a great breakfast selection. Would definitely recommend and visit again!

Leisure Partner

10/10

Exceptional

18 Oct 2022

Caroline

Beautiful new hotel in a central location. Friendly and helpful staff. Very good breakfast. I recommend the Segond Hotel to anyone or family traveling to Gozo.

Partner

8/10

Excellent

17 Oct 2022

Caroline

New, clean and comfortable hotel.

The reception staff are friendly and check in was straight forward. They allocated the room I had requested (a balcony at the front of hotel.)

Room is spacious, with comfortable bed and clean. The furniture is nice and the facilities include an espresso machine. Water is provided along with plenty of tea, sugar and espresso capsules. It would be nice to have normal coffee, as I enjoy a larger coffee in the morning. The room lacks a full length mirror and a small table and chairs would be nice for the balcony. The shower has good water pressure and large towels are provided.
Breakfast is of a good standard and plentiful. Better organisation is needed though. There is not a permanent member of staff controling the entrances to the breakfast area. This meant, even though we gave our name and room number on entering, a waiter then asked my husband again for his room number again. He was in the middle of a mouthful, couldn't remember which number it was and felt singled out, as other tables were not being asked for their numbers. My husband had to call me over to give the staff our room number. (He didn't even check with the register to confirm.) If they have a problem with people getting breakfasts without paying, then they need to block one entrance and have someone stand at the podium throughout breakfast. It was very embarrassing.
Overall though, I would recommend this hotel.

Partner

10/10

Exceptional

03 Oct 2022

Karl

The staff was excellent and the room and common areas were very clean.

Leisure Partner

10/10

Exceptional

02 Sep 2022

Cristian Ioan

Great stay at the Segond hotel