Name: Grand Hotel Gozo
Address: Triq Sant Antnin, 58, Mgarr, GSM 9026, MT

8/10

Excellent

02 Aug 2026

allison

The air conditioner was broken. The first night I woke up in a sweat. I went down to the hotel reservation. The guy acted like he couldn’t be bothered.

10/10

Exceptional

28 Jul 2026

julie

The pool is our only complaint about this hotel. The water in the pool was cloudy and warm and just felt unhygienic. The artificial grass around the pool was so hot it was impossible to walk on with bare feet.

10/10

Exceptional

27 Jul 2026

David

Good clean room, excellent dinner in restaurant and breakfast also good.

10/10

Exceptional

27 Jul 2026

Johns

.

10/10

Exceptional

26 Jul 2026

Roberto

Perfect everyrhing! Near of the Port of Gozo, Amazing Hotel!

10/10

Exceptional

25 Jul 2026

Marcin

Pool with a great view! Nice staff.

10/10

Exceptional

24 Jul 2026

Walter

Great view, great infrastructure.

10/10

Exceptional

24 Jul 2026

Anwoy

Loved our stay in Grand hotel Gozo. Lovely infinity pool with a breath taking view. Room was big with huge cozy bed. Clean spotless room. Our balcony was directly facing the pool. Very close to the ferry pier. Also their buffet bbq dinner is 1000% recommend.

8/10

Excellent

22 Jul 2026

Jingkang

Good experiences over all. I visited in July 2026. A lot of flies tho.

10/10

Exceptional

19 Jul 2026

Graham

Loved this hotel. Great location, friendly staff. Great food. Just a beautiful island and perfect place to use as your base. Loved it

Self

10/10

Exceptional

19 Jul 2026

Moira

An excellent hotel with a fantastic view of the Gozo Channel. It is now a large hotel. The pool is super warm and large with the great view. We were upgraded to a superior plus room which was very comfortable with a nice balcony. Good WiFi airconditioning and some English TV channels. Kettle tea and coffee. The breakfast is an extensive buffet. There was some building work noise but as we were out most of the time it did not disturb.
The food from the bar was good however the service of the food and drinks especially in the middle of the day can be very slow.
A great place for a beach holiday

Partner

10/10

Exceptional

17 Jul 2026

Sarah

The hotel itself is tired but the staff are amazing and really helpful. We opted for half board which was outstanding. Gluten free diet catered for perfectly. Bbq on the roof was an amazing experience, great views and outstanding food. It’s a lovely picturesque spot too. Pool is gorgeous. A really lovely hotel.
The car park under the hotel is errrr interesting, bit like a rollercoaster ride

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Peter

Hotel going through refurb,grass outdoor pool needs replacing, excellent value for what we paid,would book again

Partner

10/10

Exceptional

03 Jul 2026

Joseph

Amazing!

Partner

6/10

Pleasant

29 Jun 2026

Jane

The pool is great but the artificial grass is far from ideal its very hot to walk on and is badly laid and a trip hazard!
Was not impressed with the cleanliness of the bathroom when we arrived the toilet was far from clean.
The rooms are nice and cool in the hot temperature we had. Good location though great views.

Partner

6/10

Pleasant

23 Jun 2026

Margaret

Large, clean room with an amazing view. The staff were helpful. Beautiful pool, good location in the harbor. Great selection of fresh food at breakfast, but coffee was bitter, not tasty.

The hotel is old, some cracks in walls and terraces, the many elevators are a maze, not all of them worked. We needed to take stairs to the elevators, or take an elevator to change to another elevator.

Take maintenance staff starts work early, they work hard, but they also woke us up after 8:30am to fix an issue in the room, on another day there were construction notices at 8am above our room.

The AC can be lowered only to 18C, it stopped working on one of the days for a few hours.

The reception did not have a cart to put our luggage on to take to the room, all needed to be carried.

No AC in the hallways.

Partner

8/10

Excellent

21 Jun 2026

Marcela

Muy buena ubicacion, lo unico malo es que el aire acondicionado se apagaba cada 2 horas y el calor era fuerte

Business

8/10

Excellent

21 Jun 2026

Carlos Rafael

Excelente ubicacion, es un hotel viejo y el aire acondicionado se apagaba cada dos horas, eso fue lo unico que no me guste

Business

8/10

Excellent

21 Jun 2026

Karen

Nice hotel lovely views from the pool and the rooms. Hotel deco in the room was a little outdated but all functional and bed was comfortable. Having a balcony with a table chairs and sunbed was great. Although it can be noisy with the comings and goings of the road and ferries but only when sat outside not during the night. Air conditioning was great and needed local restaurants nearby served great food. A nice break for a solo traveller

Self

8/10

Excellent

20 Jun 2026

Louise

The infinity pool was amazing - very clean and fantastic views. Plenty of sun loungers. Generally cleanliness was ok - not great. Pretty worn decor and pool toilet facility was gross. Reception weren’t very helpful on arrival. Staff change next day and they were much better. Amazing location and attentive bar / restaurant staff. Breakfast was lovely - lots of choice and very fresh. Overall fab hotel, location and pool - just a bit shabby

Self

10/10

Exceptional

17 Jun 2026

Claire

Everything about the hotel stay was perfect. It was my husband's birthday while we were there and they decorated the room with balloons and banners which was a lovely touch. The infinity pool was amazing. There is construction work going on at the moment but it didn't impact our holiday at all. The staff were so lovely and friendly. I will be definitely be going again.

Partner

10/10

Exceptional

17 Jun 2026

Paul

Extremely friendly staff,lovely rooms and very pleasant amenities!The pool with a view was also a lovely surprise.

Partner

10/10

Exceptional

15 Jun 2026

LISA

We are returning customers and no matter how many times we visit Gozo, The Grand is always our home away from home. We always stay in a superior seaview room because the view is just amazing. I wouldn't hesitate to recommend The Grand Gozo.

Partner

10/10

Exceptional

14 Jun 2026

Joe Julian

Excellent location, spacious, comfortable and clean room, abundant breakfast and very helpful staff... And the cherry on the cake? Martin Sapiano who helped us each time we met on the premises. Will visit again for sure

Family

10/10

Exceptional

14 Jun 2026

Alison

The staff couldn't have been more helpful. Room was spotless. Breakfast was good and the pool was wonderful. Thank you!

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Josephine

It was ok

8/10

Excellent

11 Jun 2026

Aymen

Very helpful and professional staff, quality of rooms varies, but location is very good.

Self

8/10

Excellent

08 Jun 2026

Janelle

Hotel aging a bit
Great view

Family

10/10

Exceptional

08 Jun 2026

Elizabeth

We loved this hotel - we had booked a Superior Sea View Room with balcony, and it was lovely. We had breakfast included, a great choice of hot and cold food, buffet style. The hotel is walking distance from the ferry terminal, but it's uphill to get to the hotel, fine if you have light luggage! The hotel's outdoor pool is really lovely and spotlessly clean. Local buses go from the end of the road. Nice local restaurants within 15 mins walk. All in all a fabulous location, we'll definitely stay there again.

Partner

8/10

Excellent

06 Jun 2026

Alison

Great location and facilities.

Family

8/10

Excellent

06 Jun 2026

Rosena

Lovely hotel, loved the balcony view of the sea! Closest metro to the ferry port which was very convenient.

Self

6/10

Pleasant

06 Jun 2026

Deb

The property is in major need of a refresh or should be knocked down and start over. The floors, the lifts and all of the corridors are super confusing. It would be a nightmare for people who have special needs and who require walker or wheel chair. The room was adequate for sleeping but when you looked around it was dusty, dirty and in need of a complete makeover. The food at breakfast was adequate and the rooftop buffet was good but a little pricey and did not include even water at the table however a glass of wine was included.

Partner

10/10

Exceptional

04 Jun 2026

Marialf

Was Perfect

Family_with_children

6/10

Pleasant

30 May 2026

Marney Anne

The room was immaculately clean apart from a build up of mould on shower door. Views are unparalleled. The property is more faded glory than grand. 1980s high quality was evident but has not aged well. Overall property quality control definitely lacking. V dated decor and furniture that has seen far too many uses for its star rating. Peeling paint on railings, mismatched furniture with water rings, badly sized rug with curling edges, creating a trip hazard and dirty balcony windows are examples of deterioration that could have easy fixes. Guests with mobility issues would struggle. Bath tub ruled out use of the shower. Hand rails in short supply around the property. Fridge and tv did not work. The plug for the tv is a European plug, rather than a three pin British plug.

The theme of dated decor extended to the breakfast room/ restaurant. Very 1980s. The breakfast had some problems. I arrived in the restaurant at 1015, having arrived at the hotel at 0400. A very showy look at the watch on the part of the person who seated me almost yielded disappointment as it was evident a “latecomer” was not welcome. I was not aware that there was a buffet as no one bothered to say something like “the buffet is in the next room” and sat for about 5 minutes before being told that I had to rush because the buffet was closing. The hot items were cold. The bacon was sitting on top of bread. As I am gluten free, a normally safe option for me was ruled out. The coffee was distinctly sub par.

Self

4/10

Poor

30 May 2026

Taylor

I wouldn't recommend this place. It was genuinely filthy. I've never had to wear shoes in a hotel room but had to here. The shower curtain had mold, genuine black mold. The room hasn't been cleaned in years.

Partner

10/10

Exceptional

28 May 2026

Yvette

Amazing hotel, I even extended my stay. The view is to die for, view of the infinity pool (colour of the Blue Lagoon lol), the port with boats coming and going, the sea and the cathedral. Very spacious room, we had one with balcony. Plenty to choose from at fantastic breakfast, all you can eat, it's E13.50 for guests, 18E for non guests. Parking for free at underground parking. To reach the ferries going to Malta main terminal, also boats to Blue Lagoon, it's literally 5 min walk. Suggestion to hotel, instead of the daily supply of bottled water, (so much plastic), maybe 1L glass caraffes with spring water available from dispensers on each floor.

10/10

Exceptional

27 May 2026

Sharon

Great check in. Staff very friendly. Breakfast a big variety in choices. Close to ferry stop, bus stop and restaurants. Great pool.

Friends

6/10

Pleasant

23 May 2026

Tong

A kind of old

Partner

6/10

Pleasant

17 May 2026

SAUGATO

Air-conditioning did not work when I entered roomcalled front desk send in a technician who gave false reassurance that it will start cooling later I told him but he insisted, at night when it was hot and difficult to sleep they said they don't have technician and we have to suffer through, NOT AN APPROPRIATE STRATEGY AT ALL TO CAUSE GUEST COMFORT

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Becca

Staff were really helpful, fab rooftop pool and hotel always clean

Friends_and_family Friends

6/10

Pleasant

14 May 2026

Tim

Th e location and view were fantastic. We did have an issue with the room air conditioning.

Partner

10/10

Exceptional

11 May 2026

Jennifer

Great room with sea view, housekeeping staff efficient and friendly. Bar staff friendly. Great facilities in a fantastic location. We will go back.

Partner

10/10

Exceptional

07 May 2026

Christopher

Great hotel, fantastic sea views over harbour, large suprior room, very clean, excellent resturant. Will stay again

Friends_and_family Family

10/10

Exceptional

06 May 2026

Cesar A

Breakfast included! Great service. Excellent location!

Family

8/10

Excellent

04 May 2026

David

Great breakfast, clean everywhere.

Self

8/10

Excellent

04 May 2026

Yuliya

Wonderfull location and scenic ocean views from the room.While the staff made our stay truly special, I found the half-board dinner a bit limiting, with only three options each night, and none really suited my taste. A buffet would have made the dining experience much more enjoyable.

Self

10/10

Exceptional

02 May 2026

Simon

The best location. Great staff. Amazing views. We will be back.

8/10

Excellent

30 Apr 2026

Sally

Lovely view from our room/balcony across the harbour and although there was noise from the road and the harbour the room was well soundproofed. Check in wasn't so good. We arrived a little early and were told our room wasn't ready and that they'd let us know when it was. We waited till long after the check in time and eventually decided to look for the room ourselves as the desk was busy and nobody had come back to us. The room was ready but not easy finding it due to the layout of the hotel and we had to ask someone to know that there were different lifts.
Staff were very friendly and helpful. Lovely outdoor and indoor pool. Breakfast choices were ok but a bit limited and the breakfast room extremely busy and crowded. Only one coffee machine working so always a long queue for coffee.
I'd recommend this hotel for it's location near the harbour and ferry terminals but you need to be aware it's a steep uphill climb along a busy road.
Our room was in the newer part of the hotel and was in good condition. They seem to be doing a lot of work at the moment to expand the hotel but we weren't bothered by it.

10/10

Exceptional

26 Apr 2026

Gayle

We did not receive the room we requested and so they promptly upgraded us to a really lovely room.
Exceptional staff.
We enjoyed our stay. Thank you.

Friends

8/10

Excellent

24 Apr 2026

Keith

Great location overlooking harbour and staff helpful and attentive. Short 400 yd walk to quayside and restaurants and bars. Also the main transport hub for ferry, bus, hop on and off buses and all sorts of seagoing boats to take you around the island. Cannot be beaten for position. The hotel is undergoing restoration and will be amazing once completed but it’s well managed and you should not be put off as the hotel still offers a wonderful 4 star experience with excellent dining and wine.

Partner

4/10

Poor

17 Apr 2026

Sebastian

The hotel is very dated and needs an upgrade to bring it into the 21st century

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Gili

Old hotel which has gone through massive extension with some parts still being worked on. We stayed in the newer part of the building. The room was very big and classic design. Terrace was a big bonus which I did not expect. Staff is very friendly and professional. Outside pool is amazing!!! Breakfast buffet was very good and worth it

Friends_and_family Family

8/10

Excellent

09 Apr 2026

keith

The location is great and not far from the harbor. The staff was excellent and very friendly. Unfortunately, we could not use the pool due to bad weather during our stay. The only drawback we found was the bed could use a new mattress. Other than that, the room was clean and comfortable with an amazing view of the harbor.

Friends

2/10

Poor

06 Apr 2026

Lucia

Kettle had mould and stank. Bedroom curtains didnt were broken so we couldn't close them. Then the tv wasnt working. The ac wasnt working either. The staff responded but they were busy so took to come long on each instance. Disaster. We slept terribly on account of ac being broken. Pillows stank.

Family_with_children

6/10

Pleasant

26 Mar 2026

Elizabeth

Room has areas of improvement re cleanliness eg mould on bathroom mirror, dirt on footstool in bathroom and hair on bedroom floor.
Water in the evening was like warm, in the morning it was hot.
The outdoor pool looked inviting but it wasn't open to use.
Breakfast was good but toaster extremely slow.
Parking was good.

Partner

10/10

Exceptional

15 Mar 2026

Charlotte

We loved our stay at the Grand Hotel Gozo. Really good location and views. Standout were the wonderful staff - all so friendly and helpful. Unfortunately I cannot recall the names, but the Portuguese maitre d, reception staff and Hungarian beautician are especially to be commended for their wonderful service.

We ate in the hotel restaurant one evening and the food was delicious and the breakfast is outstanding. Bed was super confortable and lovely bathroom - though hooks or rack needed for hanging damp towels!

The hotel is being expanded and it was early season, so there was slight chaos around that (we were staying in the new part, and it was a bit of a challenge finding our room initially!). That actually in some ways added to the charm.

Thank you all for a wonderful 3-night stay.

8/10

Excellent

12 Mar 2026

Peter

The hotel is just completing a major extension and the connection between the old and the new was a bit complicated to navigate (two separate lifts and long corridor) especially when given incorrect instructions by the check-in staff.
The room and the bed were very large and had a nice balcony and bathroom but the fittings were poorly installed and some fell off or were missing altogether (eg hand towel rings, night light). The aircon was a bit difficult to operate and there seemed to be no 'off' switch. We were also disturbed when sleeping by a knocking noise somewhere near our room. It felt like the development had been rushed into service and there was still some work going on around us.
The hotel is well situated and has beautiful views. The bar and restaurant were very good and the evening meals we had in the lobby restaurant were superb. Very friendly staff and very good service. The Spa was very good and well priced though the indoor pool is a bit gloomy. The outdoor pool was not in service yet but looks inviting and the rooftop restaurant was closed but is in a great position and if it matches the downstairs restaurant it will be a great place to spend the evening.

Partner

8/10

Excellent

09 Mar 2026

Derek

Very good breakfast buffet, reception very friendly & helpful, hotel looking a bit dated ,
Sauna very small, indoor pool dark.& cold.

Partner

8/10

Excellent

03 Mar 2026

Nick

Superb location overlooking the harbour. Staff great. Orange juice while checking in was a nice touch. Room adequate but dated and well-used, shared areas eg corridors not especially clean. Nice breakfast. Indoor pool tiny, outdoor pool was closed.

Partner

10/10

Exceptional

23 Feb 2026

Barbara

Your staff of all nationalities are great. Very helpful and caring loved watching all the activities in the port from my balcony
The masseuse was terrific helping me with a shoulder problem
Hope to come back
Thank you all

Self

10/10

Exceptional

18 Feb 2026

Ryan

Great staff and rooms.

6/10

Pleasant

12 Feb 2026

Ruth

The staff were lovely and the facade of the hotel was very impressive, as was the location. The room was very dark and dated, it was large and had a lot of mismatching furniture in it, it smelled damp and musty, the bathroom was particularly dated and had various holes in the tiles where fixtures had been changed over the years. The shower over bath taps leaked meaning the floor got wet no matter how careful you were with the shower curtain.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Mary Grace

View

Friends_and_family Family

6/10

Pleasant

29 Jan 2026

Anne

Staff were very polite and friendly, our superior room was extremely tired and dated. The bathroom was horrible with black mould on the tiles and shower curtain. Unfortunately we would not use this hotel again.

Leisure Partner

10/10

Exceptional

13 Jan 2026

David

An excellent four star hotel on the Harbour in Gozo easy for the ferry five minutes walk away and only 3 miles from Victoria in the centre of Gozo, the staff give the hotel more of a local feel rather than that of an international brand.

Partner

6/10

Pleasant

11 Jan 2026

Mariella

Common areas could be cleaner, example when you exit the lift in 5th door.

Staff members 5+

10/10

Exceptional

03 Jan 2026

Conyo

It appeared that hotel was under renovation, so it should be going in the right direction.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

George

Clean room, spacious, great view, convenient to ferry and restaurants/bars

Self

6/10

Pleasant

23 Dec 2025

GULDENIR

The only good think is the staff in this hotel.
Except the location, everything needs to be improved.

8/10

Excellent

14 Dec 2025

Roger

The hotel is quite large in size. Can be confusing trying to navigate your way around. The buildings are connected by long corridors. The lift floors in the different buildings don’t match up and access can be difficult with luggage
The breakfast dinning room is quite small for the size of the hotel. The new guest rooms are spacious with large balconies.

2/10

Poor

12 Dec 2025

Sarah

First and foremost we didn't get a confirmation whether we would be having a cot in the room prior to arriving. then we parked at level -2 and it took us almost 30 minutes to find our way to the reception since the lift was opening on construction work. there weren't any easily read signs that informed us how to make our way to the reception. when we eventually tried the second lift, it was as if it was broken - rusty from the outside and barely working.

We checked in and made our way to the room. the bathroom was full of mould - unfortunately I can't attach any photos but I will send them upon request.

We left the hotel for dinner but no one informed us that there was going to be an event that might have an effect on the indoor hotel parking and we ended up parking 10minutes away which made checking out extremely difficult since we have a toddler. I had to wait for my husband to get the car rather than checking out peacefully.

Also the kettle took ages to boil which made it almost unusable.

Leisure Family_with_children

6/10

Pleasant

10 Dec 2025

Alexander

Room okay Your receptionist needs training

10/10

Exceptional

08 Dec 2025

Vilma

Excellent location, front sea view from the room to the sea and harbour. It has indoor and outdoor swimming pools which is amazing if you wish to enjoy time at the hotel. Friendly and helpful staff.

Partner

10/10

Exceptional

05 Dec 2025

Anita

Josef the manager was outstanding,upgraded us to a family room.Housekeeping provides enough amenities
I booked for 3 and was assigned with a queen bed,no sofa bed.view of the outdoor infinity pool and harbor.
Indoor swimming pool is warm with coed shower.
The entrance to the pool not handicap accessible,however guests and staff assisted with the rollator.
Had burrata & figs,pizza,fish soup @ Ferdies.
Restaurant have diasable access in the alley of the hotel.
The hotel is a stone’s throw away,uphill,the taxi not even 2 mins drive cost us €10.The driver was friendly and helpful that we hired him for 5 hr Gozo tour.

Friends_and_family Family

4/10

Poor

29 Nov 2025

James

An otherwise pleasant stay was ruined by a distressing incident at the end. We had paid Expedia in full in advance, paid the local tax on arrival and not charged anything to the room. On check out the receptionist claimed that the Expedia room rate was too low and we had to pay more. We referred her to our Expedia receipt and both she & the Reservation Manager suddenly said it was fine. However, on the journey to the airport we received 2 phone calls from the hotel aggressively hassling us to pay the extra immediately by phone. Again we referred them to Expedia. This was at a vulnerable time when we were gathering our luggage to disembark the fast ferry. I managed to have a chat with a virtual agent on the Expedia App while on the airport bus and, while they couldn't resolve the issue during the chat, they were helpful and committed to emailing the hotel, resolving the issue and getting back to me. At the time of writing I have heard no more.
It is worth adding that this was our 5th stay at the Grand so we had been happy to return. On this occasion the staff were polite & pleasant but did not seem to have a clue what they were doing and very few of the systems (technical or manual) seemed to work. The approach of the managers we encountered can only be described as inappropriate and not endearing to the customer. The handling of the issue above is typical of their attitude and lack of professionalism.
I doubt we will be staying at the Grand a 6th time!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Ruth

We had no problems at all...the indoor pool was superb..the sea view is magical...
Looking forward for our next trip.

8/10

Excellent

24 Nov 2025

Sharon

Nice and clean

10/10

Exceptional

23 Nov 2025

Richard

Lovely friendly hotel. Bathroom was a little 'tired' but we had a private terrace, with our own sun loungers and the room was very big with a comfy king size bed. Hotel indoor pool was good, the outdoor infinity pool was impressive. Food was very good. Service was good too

Leisure Partner

10/10

Exceptional

20 Nov 2025

Carol Susan

Vladimir, the front desk attendant provided excellent customer service. He was very friendly and was able to answer all of our questions without hesitation. A very welcoming man to us strangers when we arrived. The room I stayed in was absolutely amazing; much more than expected. It was kept clean daily by the staff, it offered an amazing view of the ferry landing/harbor and everyday upon arriving back from my daily adventures it was very welcoming. I would recommend this hotel to any and everyone who is planning on heading to Gozo.

Leisure Family

10/10

Exceptional

16 Nov 2025

Heather

Everything from the room to the meals to the staff

Leisure Partner

8/10

Excellent

10 Nov 2025

Rita

The room could have been cleaned better

Partner

8/10

Excellent

09 Nov 2025

Anthony

Yes

Partner

10/10

Exceptional

08 Nov 2025

Clementine

All top notch. Idyllic holiday.

Self

10/10

Exceptional

07 Nov 2025

Christopher

Staff helpful. View good.

10/10

Exceptional

03 Nov 2025

Caroline

Lovely short break at the Grand. Elegant building with character. Check in quick and receptionist friendly, appreciated the fresh orange after the walk from the harbour. Booked superior seaview with balcony- stayed on the 8th floor, room very comfortable and nicely decorated, air conditioning efficient & room serviced daily with fresh water. Fridge in room small but handy for keeping drinks cool. Sunrise views of the harbour & pool area. Pool cold but refreshing ,stunning infinity view, plenty of sunbeds with towels provided at reception. Breakfast variety of options, cooked breakfast very nice. Lots of good restaurants/bars within 10 minute walk. Bus stop close by for trips in victoria or elsewhere on the island. Had a few nice walks along the coast from the harbour. Highly recommend for a short break, to be honest wish we'd been able to stay for longer.

Partner

10/10

Exceptional

31 Oct 2025

Christopher

Superb location and amazing staff. Beds were so comfortable and my room was perfect.

8/10

Excellent

28 Oct 2025

Debra

Location, view

10/10

Exceptional

27 Oct 2025

Nansi

Absolutely would stay here again. Incredible views

My 7th floor room was very spacious, All the comforts you could ask for. The bedding was so soft and comfortable. Different pillow types for all sleepers. The view of the marina from the balcony was perfect to watch the activity. Great for a relaxed stay and a walk down to catch all ferries and boats for excursions. Pool was perfect and quiet spot to relax overlooking the marina. Many great restaurants at the marina to choose from. If you decide to stay you won’t regret it.

Self

6/10

Pleasant

26 Oct 2025

Mindy

Great spot on Gozo but less than grand. I'm sure it was in its day but the hotel is now rather dated. Service was good though.

Partner

2/10

Poor

26 Oct 2025

Richard

Cockroach infested hotel and in a sorry state, had to leave the hotel after a few hours

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Keith

Returning visit

There was a very good variety of food on offer at breakfast. The staff are very efficient and the environment relaxing

Partner

10/10

Exceptional

21 Oct 2025

Louis

Perfect place to stay.

Only complaint is that the Jacuzzi was cold and the pool was cold and the Jacuzzi in the spa was also cold

Leisure

10/10

Exceptional

20 Oct 2025

Prarthana

Good location

Leisure Self

10/10

Exceptional

14 Oct 2025

Ailynn

Great staff! Extremely welcoming and super willing to help out. Convenient location and comfortable accommodations.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Sue

Grand Hotel is an excellent base for a stay in Gozo. The property is beautiful, and our one bedroom suite was spacious and comfortable with great views from the balcony. The staff were all friendly and helpful, breakfast was plentiful, and the pool area is fantastic. Easy access to the harbour and other transport. Would highly recommend!

Leisure Friends

6/10

Pleasant

07 Oct 2025

Darren

Second stay - the hotel is tired in many areas - some staff have poor English skills. The coffee at breakfast is terrible you need to buy from the bar then it's a good coffee. Car parking is on site and free.

Business Partner

6/10

Pleasant

02 Oct 2025

Daniel

This hotel has seen its better days. But that being said, it just isn’t kept that clean. There was a fresh stain on one of the hand towels and the glasses in the room were dirty. The shower was clean but the hardware was falling off the wall.

Partner

4/10

Poor

30 Sep 2025

Bing

This property has great view of the ocean and so was our room. However the property is so dated, that the stains were everywhere. Water did not go through the sink and we had to walked down to ask them to fix because the phone didn’t work. The staff came to fix the sink Sébastien was very friendly though. He fixed the sink and even loaned his personal adopter so that we can charge our phone. The hotel adopter didn’t fit. The pool is large and new but the chairs smell bad. This is a very mixed property. Check-in was great, but check-out was not so much. We were offered a cold drink at check-in. During check-out, the receptionist told me my credit card didn’t work but it used the same card at check-in. She was very impatient as I was on the phone at the same time. Perhaps the hotel should staff up. She was not very happy that she had to manually enter my credit card number. It was under €100 that I spent at their restaurant and I am positive it was not my card issue. I am not going to stay at this hotel again for sure and would not recommend to fellow travellers.

Leisure Partner

8/10

Excellent

17 Sep 2025

Troy

What a View!

Check in was great with friendly staff throughout the hotel. Aging hotel with incredible views. Our room 660 was an upgrade and had a double balcony. Close to ferry and bus station. A few places to eat nearby and a restaurant in the building. Beautiful infinity pool! Shower was filthy, needed a deep clean and re-grouting. Furnishings are very dated. Bed was super comfortable with thick and thin pillows! Fridge worked great and AC was very good.

Partner

6/10

Pleasant

12 Sep 2025

David

Disco-ordinated, refurb in process, weird policies

First impressions not so good... Hotel appears to be in the middle of expansion/reconstruction whereby they are extending by adding what might have been a previous hotel/knocking through. While this is happening it's a bit disco-ordinated, with having to take two different lifts, with a fair walk between them, to get to my room.
Second impression was that they don't have enough resources. We couldn't get any pool towels as they didn't have enough, it hasn't got them back from the laundry... Very odd. Never had that before.
Third, they put on a free bus to go to Victoria... Only when we booked it they changed the time the bus would depart without telling us. Obviously 2 other couples had the same problem. Their response was \"well it's free so why are you complaining\", not understanding the reason behind the upset. Solution was to hide the sign and not talk to us any more... Bit petulant really.

Once all those issues were covered, the room was great, large and a very comfy bed! Breakfast pretty good and the staff (other than the petulant guy on reception) were great. We enjoyed our stay.

Partner