Stephen
I liked the front desk staff named Ashley. She was very nice and helpful in helping us get checked in and giving us info on the park during our stay. The rest of the staff throughout the park and restaurants were nice as well. I was not so fond of the parking. The parking was split up, some over here, some over there. I also didnt like how you were forced into basically paying for parking because the free parking lot was so packed that it only left the parking garage which is $25 a day and we stayed 2 nights so that was $50 alone on parking. Besides that, the elevators were so packed that I had to carry my ice chest and luggage down the stairs because I couldn't even catch a ride down from the 2nd to 1st floor. And lastly, it was so inconvenient that there was no direct access to the outside waterpark from the inside without having to walk all the way through the inside of the hotel to go outside. All in all, it was an okay stay. I don't see myself returning back again because I feel that there are other waterpark resorts that offer much more in my opinion for the same distance of a drive. I feel that Okana has room to grow and improve on things to have me as a return customer.
