Zahraa
We booked into the Boreas for our honeymoon. The staff were very helpful, and even upgraded us to a bigger room. However, this is where the trouble in paradise began. Even though we were upgraded, there were many things wrong. First of all the TV, although a smart TV has been deactivated due to “noise”. The showerhead was broken upon our arrival. Although an Internet came relatively swiftly, the next day to fix the issue. Even when we went to use the Jacuzzi, there was an awful egg smell coming from the jets. We were incredibly disappointed. What should’ve been a lovely couple of days was us constantly calling reception about the numerous issues with the room. The software as helpful as they could be and the breakfast was splendid, with a variety of options.
