Vibe Munnar Resort & Spa

10/10

Exceptional

27 Mar 2026

Matt

Fresh and delicious with plenty of choices

Partner

4/10

Poor

09 Feb 2026

Dai

Old, outdated and many issues with odors in plumbing. Need serious attention on the plumbing and bedding

Leisure Partner

10/10

Exceptional

11 Jan 2026

Ellen

The whole experience at this hotel was wonderful, from check-in to departure. The landscape is beautiful, the staff were amazing and the room we had was more like a full sized flat! Also spent a day by the heated pool which was lovely. Highly recommend staying here.

Leisure Partner

8/10

Excellent

04 Jan 2026

James

Room was beautiful and very big but it was slightly dirty in a few areas and is becoming a little tired and could really do with a lick of paint. The noise from the people upstairs can become a bit of a pain and I would guess light sleepers would have a genuine issue with the reoccurring sound of chairs scraping across the floor and the sound of footsteps pacing back and forth every day. The fact that we were only staying for 4 nights and were up early pretty much every day meant it was not really a problem for us. Beautiful location, amazing staff, fantastic food on all levels. Would defo recommend to others

Partner

10/10

Exceptional

21 Dec 2025

Michael

beautiful location, excellent service

Business_and_leisure Partner

10/10

Exceptional

15 Dec 2025

Richard

Outstanding staff. Beautiful property. Wonderful layout. Very authentic. Don't look any further. Just stay here. It is a magical 1920s Oasis in the middle of DaLat

10/10

Exceptional

22 Oct 2025

Mai

Very great! The staff are friendly and professional. Highly recommend!

Partner

8/10

Excellent

29 Sep 2025

Keith

The property room was very unique. There was a charge for early checkin depending on the time. They offer many free services such as shuttle to the villa, breakfast and afternoon tea, pizza on saturdays, yoga class, and more. The service and food was great.

However, our room was quite noisy at all times of the day either landscaping noise from neighbouring properties, and mainly many dogs barking and howling 24/7. It was very disruptive as the room windows were very thin. We let the management know and they offered to switch our room which was too inconvenient for us at the time.

Also, the studio room includes a bathtub which is very inconvenient and messy to shower in. The curtain does not cover the water from spilling over and the bathroom ends up being drowned.

Note that depending on your villa, you need to have a shuttle cart bring you from the room to the lobby for ride share service or breakfast.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Sandra

I thoroughly enjoyed my very tranquil stay at Ana Mandara Villas. The service was efficient and everyone was helpful and kind-hearted. The grounds are exquisite, the plants and internal paths are very well maintained, and there is beautiful symmetry everywhere you look.

My room was well - proportioned and the bed comfortable. Plenty of hot water and good quality complimentary bath products.

I will return next year, this was exactly the peaceful stay I needed, topped off with generous and delicious breakfasts in beautiful in and outdoor settings.

My thanks to everyone.

Leisure Self

10/10

Exceptional

17 Sep 2025

vinh

Very good staff and service

Leisure Partner

10/10

Exceptional

29 Aug 2025

Paul

We stayed for 2 wonderful days. The resort is a step back in time to the way hotels used to be. Stunning rooms and decor. The restaurant is superb with a comprehensive breakfast. Evening was fine dinning with an excellent menu. The staff everywhere you can tell are well trained and experienced and ensured this was a memorable stay in Dalat.

Leisure Partner

10/10

Exceptional

24 Aug 2025

Brett A

A lovely property located within comfortable walking distance from main markets and city lake. Taxi from this location to all other tourist attractions is very convenient. property is designed across a very large area that provides both quiet and feeling like you are not so close to the centre areas. Would totally recommend this property.

Leisure Friends

10/10

Exceptional

21 Aug 2025

Jeff

We really enjoyed our stay at this resort in da lat. staff was so helpful & friendly. The spa is amazing! We were lucky to have a bbq outside one night-it was amazing! We would definitely stay here again & recommend it!

Leisure Partner

10/10

Exceptional

09 Aug 2025

Thanh tu Stacey

Beautiful heritage french Indochine style resort with heated pool, free breakfast and afternoon tea. Friendly service and amazing experience combined with luxury and a nostalgic feel. Will be back!

Business_and_leisure Family

10/10

Exceptional

03 Jul 2025

Melissa-Jane

Very happy with the accommodation and location. The restaurant had a good selection of items, local wines to try and the avocado ice cream was amazing. We would have loved to have stayed longer.

Leisure Friends

10/10

Exceptional

14 May 2025

le

Very nice and peaceful stay

Very nice and peaceful stay, the staffs were very attentive and great.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Fred

Very nice !
Beautiful and romantic place in a historical French resort.

Business_and_leisure Family

10/10

Exceptional

16 Mar 2025

Minh Thu

I have been here few times and every time they treat me so well. They have a wedding when I arrive so I couldnt use the pool, but everything is cleaned up the next morning and I can finally access the pool before I leave Da Lat. I will come back in th future

10/10

Exceptional

09 Jan 2025

Ben

Beautiful resort, attentive hotel staff. 10/10

Leisure Partner

10/10

Exceptional

07 Dec 2024

Hong Ngoc

Staffs are friendly and helpful. The villas well maintained and really clean. A unique one time experience. Love it

Leisure Family

10/10

Exceptional

03 Dec 2024

Chad

This is a pretty magical, old world place. Our villa was very spacious, and a wonderful departure from the usual hotel scene. The food on the property was excellent, and the staff hooked us up with one of the best private tours we had on our entire trip to Vietnam. Our hosts put a lot of effort into making sure we comfortable and well taken care of.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Meera

Beautiful stay, fabulous staff

Beautiful gem of a hotel. Staff go above and beyond, rooms are spacious and very comfortable, food is delicious. You have the best of both worlds with the nature getaway feeling in the resort and then just being minutes away from the city centre. Wish I had more time to stay here!

Partner

10/10

Exceptional

21 May 2024

Martin

This hotel is just a couple of km from the centre of Da Lat in a unique hillside location. The hotel rooms are are in restored French villas which are beautiful and surrounded by gardens. Highly recommended.

Leisure Partner

10/10

Exceptional

29 Mar 2024

Benjamin

Lots of Character

Beautiful resort style hotel on the outskirts of Dalat. Set over multiple French colonial style buildings, the hotel has a lot of character. Beautiful rooms, pool, decent restaurant. The hotel is about a 20 minute walk from the centre of Dalat.

Partner

10/10

Exceptional

05 Feb 2024

Jane

.

8/10

Excellent

29 Dec 2023

Alison

We had a very relaxing stay at this property. The location suited us perfectly as it was quiet but within walking distance to the main center. Staff were all very welcoming and happy to assist. Liked set up of the private rooms within the villas and communal areas and tables. Great if you want to travel as a group but worked well for us travelling as a couple. Plenty choice for breakfast. Nice touch with the afternoon tea. Would recommend.

Leisure Partner

10/10

Exceptional

28 May 2023

Anh

Awesome service, will definitely stay again!

10/10

Exceptional

08 Apr 2023

Ha

The property is located not too far from the city centre and you can enjoy the peaceful nature. The breakfast is good with different options every day. I personally enjoy the yoga classes in the morning. Overall, I have a pleasant stay at the resort.

Leisure Friends

10/10

Exceptional

09 Mar 2023

Deborah

Lovely setting and very comfortable rooms, and easy to get down into the center of Dalat. Extremely helpful staff and excellent meal at the restaurant. Many thanks to Mr. Thanh for a fascinating tour of the local area.

Leisure Family

6/10

Pleasant

29 Jan 2023

Steve

Nice grounds, a bit overpriced for mediocre service. Stay away from dining here except the free breakfast food is not good, service is ok but staff seems like they hate there jobs, and its way overpriced.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Erika

Outstanding property surrounded by nature. Very nice restaurant and fantastic spa; but the staff is the best…the will help you with anything you need to make your stay the best!!!
Looking forward to come back.

Leisure Family

10/10

Exceptional

12 Nov 2022

Trang

We enjoyed our stay here. The staffs were friendly and helpful.

Leisure Family

8/10

Excellent

09 Aug 2022

Ang

Masterpiece living

It was a WOW feeling upon arrival. Meet and great was great . My room is fine and feels like I am transported a little before time , in a luxury way.

Friends_and_family Friends

8/10

Excellent

24 May 2021

Fernando

Nature in the middle of the city.

The hotel grounds are amazing; it has the feeling of being in nature while staying easily accessible to the town. The restaurant is fantastic.

Partner

8/10

Excellent

23 Jun 2020

Francoise

Week end in green Dalat

Hotel surrounded by beautiful garden.
The buildings are colonial villas that have kept original features but could be updated inside.
The check in was quite slow process.
The staff is pleasant.
Good situation not too far from town center.

Partner

10/10

Exceptional

08 Mar 2020

Verified traveler

Pine forest oasis in the center of Dalat; exquisite colonial renovated resort with best croissants outside of Paris

Leisure Partner

10/10

Exceptional

12 Feb 2020

Verified traveler

Peaceful. Roomy! Great breakfast spread. Beautiful restaurants. Dinner great but a bit too formal.

Leisure

8/10

Excellent

06 Jan 2020

Miguel

Beautiful but Needs improvement in food

The swimming pool and mini golf Areas were not as clean and cared as they should be in a hotel of this category and price range. The food selection could be better, and of a better quality, specially dinner buffet. Breakfast is fine but not awesome. The juice is not natural and it should be. The wine in room is a terrible Dalat wine which does not match the standard. Complementary Water in bottles Is not very good, it has a bad flavour.

Friends_and_family Family

10/10

Exceptional

24 Dec 2019

stephanie

Gem of Dalat

What a wonderful hotel!! From the amazing front desk team to the restaurant we were treated like family and with such kindness. Our room was spectacular and so comfortable! Food in the restaurant was delicious and breakfast had enough to satisfy everyone. Beautiful grounds and nice pool, but gym could use some updating. We were sad to leave as it’s truly a fabulous place. It was the most effective check-out...they had housekeeping and a buggy waiting for us and once we got to reception our bill was already printed for approval and our taxi was waiting. They waved us off as we drove away. Book this hotel...you won’t regret it!

Partner

8/10

Excellent

20 Dec 2019

Verified traveler

Nice resort in quiet location

Friends_and_family Friends

8/10

Excellent

24 Nov 2019

HP

The property is cute and rustic. The staff were friendly. We used the spa facilities which were fine. The fitness center was tiny and had mosquitoes (since it was open). The breakfast wasn’t great. Upon calling for help with our luggage to check out, a woman came rushing to the room and started looking through the entire room. We assumed she was checking to see if we had used the mini bar but she didn’t say anything and took the tip we had left for the cleaning lady. When we were at the front desk to check out they asked us if we had used the mini bar so clearly the lady was not in the room to check on it - seems like she came in to take the tip money and anything else that may have been left - Very odd.

Leisure Friends

10/10

Exceptional

26 Jul 2019

ChuckL

Ithis place is very charming and feels like an escape from the city. I love the food at the restaurant and the architecture. There is no reason not to stay here, I would definitely come back!

Leisure Family_with_children

8/10

Excellent

22 Jun 2019

Curtis

Getaway from the City

Great location away from city center. Villas are a little rustic and expect mosquitos. Overall excellent choice.

Partner

8/10

Excellent

13 Apr 2019

Verified traveler

Good location away from the noise of Dalat. The gardens and pathways needed to be kept better and the pool area needed weeding. The pool needed to be cleaned of leaves. Good breakfast. No complementary bottles of water which was disappointing. There was also building work near the pool which was noisy and no kids club as this was being renovated.

Leisure Family_with_children

10/10

Exceptional

21 Mar 2019

Verified traveler

Calm and peaceful. Room was classic european style. Fireplace was good. Breakfast buffet was relatively simple but every dish was fresh.
If you need peaceful rest, this is the place. Also not far from city center so you can enjoy both side of Da Lat.

Leisure Family

8/10

Excellent

19 Mar 2019

Verified traveler

Room clean, quick service, friendly staff but the rooms are a little bit scary. Moreover, I did not like the smell of cosmetics in the bathroom.

10/10

Exceptional

23 Feb 2019

Andrea

Stunning. Highly recommend

Originallly booked a Petit Room and was disappointed because it was VERY small and overlooked. Having decided to upgrade the helpful receptionist showed us the various options, room by room. We opted for the suite which was stunning! As a consequence, we had a wonderful stay here. The grounds and buildings are absolutely beautiful and it was great to be slightly outside of the bustling city, with wonderful views of downtown (taxis are cheap and always available on site). Lovely restaurant too. Special thanks to Tan, our guide for the Rural Dalat private tour, which we organised through the hotel. He is a member of the Ana Mandara staff and was outstanding. One of the best guides we have ever had, really knowledgeable and very friendly but also very professional. He gave us plenty of space to take photographs and never rushed us. The driver was also very professional and very safe. Thank you all.

Partner

10/10

Exceptional

20 Feb 2019

Maria

Perfect stay

We had the most wonderful stay, we are in Vietnam visiting our son and his girlfriend, so we visited Da Lat, the hotel was so peaceful and relaxing, clean and the service was the best, the food was delicious, will defitnely go back.... thank you

Family

8/10

Excellent

24 Dec 2018

H

The food can be improved. Please perfect the original recipes before inventing your own versions e.g.
Laksa was nothing close to laksa
Risotto was clumsy and undercooked
Pizza crust felt like cookie
Pasta tasted can

Appetizers and soups were good.

10/10

Exceptional

13 Sep 2018

Verified traveler

Beautiful and spacious rooms. Amazing food at the Restaurant, can’t ask for more.

8/10

Excellent

12 Aug 2018

Verified traveler

Beautiful place

Nice setting. Friendly staff. The location is a bit far to walk to city center.

Family

4/10

Poor

20 Jul 2018

Kevin

They placed us in the furthest village to the back. It is so far that walking from our room to the front desk is a 15 minutes trip. Whenever taxi drop us off at front desk, we have to request a golf cart to drive us to our room because they wouldn't allow outside car to drive all the way to our room. The room is old, windows were making noises so much, sound like the room was possessed. It was so scary at night. And we were not the only ones. I spoke to other guests and they felt the same thing. On another note, my companion slipped and fell at the front desk steps due to slippery. But no one from staff or upper management ever call in or ask to follow up. I would never come back here again.

10/10

Exceptional

13 May 2018

Verified traveler

Unbelievably affordable for the luxury, very romantic!

2/10

Poor

06 May 2018

Dom

Rubbish

Overpriced by a long way. No ac, no fan. Boiling hot room in the day, open the window and bugs get in, no net. No seating outside, no view except if building rubble and garden waste. Sweet staff but lousy management. One to avoid.

10/10

Exceptional

06 Apr 2018

Verified traveler

Enjoyable Stay

This property is great mostly because of their service team who were very engaging and pleasant. The quality of breakfast choices can be improved. Dinner and beverage options were great. The private tour facilitated by Mr. Thanh was outstanding. He was very flexible with our pace, requests & what we wanted to see. Mr. Dung, our driver was also very accommodating.

Family

8/10

Excellent

18 Mar 2018

Verified traveler

Excellent service , good location , close to the market and shops . Should be one of the better place around.

Partner

10/10

Exceptional

03 Mar 2018

Tim

Perfect villa to enjoy

all are excellent. the room is large and clean, top quality furnitures. the bathroom is just so good. the villas are built on a mountain with a nice natural view. breakfast is western style with lots of choice.

10/10

Exceptional

12 Feb 2018

Paul

My time at the Ana Mandara

The staff bends over backwards to help me out. I have knee problems and they moved me to a villa near spa, pool and restaurant and on first floor no stairs. Food was excellent. What a history this place had. I had time there to think about my life.

10/10

Exceptional

15 Jan 2018

Mikee

Regret our travels allowed us a only a night stay

What a truley magical place!!
Upon our arrival we were greeted as special guest to this quiet little Shangri-La..
A series of bungalows spread along a mountain
The location can be perceived as both great or not ideal. This is because it is somewhat remote. Therefore it is both peaceful and isolated. We found it to be the former.
We established a “relationship “ with a cab driver when we were dropped off by the airport shuttle bus. He then made himself available more or less at our beckon call. (Including a 7am trip back to the airport)
I add this here as any concerns a reader may have about the location is really a misperception. This was not a concern.
We were fortunate to have a villa next to the restaurant/bar. Was great to walk downstairs and right in . Food was great. Wonderful variety of light eats (prior to heading into town) and a great breakfast buffet.
The room was huge and luxurious. Comfortable bed. Beautiful bath..
The wrap around balcony and the serendipitous full moon (!!!) completed the wonderful one night stay.
The service at Ana Mandara Villas was beyond compare. A true pleasure to recommend this .
As the title indicates we truly wish we could stay longer and we are definitely planning on returning and staying here.

Partner

10/10

Exceptional

07 Jan 2018

Miguel

Fantastic hotel

Fantastic. The food could be better ... for what is costs

Family

10/10

Exceptional

09 Dec 2017

Paul

A nice place outside town

The location is outside town, so its about a 20 minute walk into the downtown. Also the location is on the side of a hill so those with mobility issues might want to think about staying here. Restaurant a la carte was quite good, the buffet brekkie more than adequate.

8/10

Excellent

23 Oct 2017

John

Lovely french villas with romantic four poster bed and retrochic fittings..

10/10

Exceptional

04 Aug 2017

Verified traveler

Very nice hotel. Breakfast is good. I will come back again and i recommand to my friends. Good!!!!!! Excelent!!!!! In my life, first hotel.

10/10

Exceptional

22 Jun 2017

Duncan

Staff were super friendly and helpful, the villas are a great piece of history and a great place to relax,

Partner

8/10

Excellent

26 May 2017

Jacqueline

Nice flora and fauna

Serene environment, good service! We enjoyed our stay. Except for the little lizard and spider in our rooms and bath towel a little dirty.

Family

10/10

Exceptional

23 Apr 2017

Verified traveler

Great Hotel

Great place for a relaxing stay, nice rooms, good service, high quality food in restaurant. Would stay there again, even though a bit far from the city centre, but easily accessible since taxis available in abundance

8/10

Excellent

20 Mar 2017

Sanjeev kumar

Overall great stay

It's a great place for family holidays with green , peace full , clean surroundings. Breakfast has good menu to choose from. I had also opted for site seeing tours and here hotel can improve on quality of guides.

Family

10/10

Exceptional

18 Mar 2017

Tania

Surprise in the hills

Beautiful resort in a quiet location in Dalat but still close enough to walk to town. Big rooms and bathroom. Absoluetly adored breakfast and food from restaurant was outstanding. 5 star perfection. The staff even presented my husband with a birthday cake and candles. Staff are always friendly and will always remember your name.
Would recommend this hotel for those wanting a little more luxury than your usual hotel. Will stay again if ever in Dalat.

Partner

10/10

Exceptional

13 Mar 2017

Verified traveler

Don't Miss the Annamandara. Gem of DaLat.

Fantastic little historic gem. Villas around a central lodge/restaurant. Built in the 20s by the French for a mountain get away for their civil servants suffering from the heat of Saigon. If your going to DaLat don't miss this place. Great food, the people were fantastic, and our villa was wonderful.

Partner

6/10

Pleasant

02 Mar 2017

Verified traveler

Nice hotel & check in by a young gentlemen. Worst breakfast experience since a long time and a la carte menu very boring, no love in it at all......

8/10

Excellent

18 Jan 2017

Marianne

French villa neighborhood converted into a hotel

Staying here was a very unique experience because this hotel is an old neighborhood for the wealthy in Da Lat - full of beautiful French villas. The grounds are incredibly well-kept, and the neighborhood sits high on a hill. The facilities are good. We came in January, which meant we had cooler weather - and it was exactly what we sought. The hotel is a 5-10 minute taxi-ride or a hotel-shuttle (twice a day, each way) to the city center - which means the nights are usually more quiet here but a little inconvenient to get to the city.

There was a large wedding party at the hotel while we were staying there, which meant that some guests came back to their rooms late and a little more noisy than we would prefer. The food is decent, and the breakfast buffet has a nice spread and selection.

The front desk is very helpful in arranging transportation and excursions. It was the first time that we stayed in a historical neighborhood that had been converted into a hotel, and while the old fixtures, light switches, fan dials, antique furniture, and bathroom fixtures certainly had their charms, we felt that the hotel had a bit of an eerie feeling - perhaps all older homes may affect people differently. We're not generally superstitious people, so that was a new feeling for us.

10/10

Exceptional

29 Nov 2016

Zhaowen

A must have expeience in Dalat!

Partner

8/10

Excellent

24 Nov 2016

Vu

Relax and nice environment hotel

Services were excellent. Room is bit dark for me at night time. Staff were nice and very helpful.

Family

10/10

Exceptional

14 Nov 2016

Verified traveler

We'll be back

Only stayed one night but amazing grounds, charming rooms and wonderful staff and great breakfast selection! We'll be back!

10/10

Exceptional

03 Nov 2016

Annie

Excellent staff and food is divine!

I booked a superior villa for my parents over the weekend to celebrate my father's birthday while I was away. The communication was great, quick response from the reservation team, and they have kindly arranged for a cake as a surprise present for my father. My mom also used the spa facilities and had a treatment, she loved it.
The staffs were very attentive and helpful. The villa is lovely, peaceful and brings you back in time with the old French decor. Room was not as big as expected so we know to book a larger villa next time.
The highlight of their stay was the quality of the food. It was extremely good that they only bothered to visit the town and ate out once. The food was excellent, prepared at a very high standard, really enhances the tastebud with a sheer of cold breeze. Western food is highly recommended here, strongly french influenced.
Would highly recommend and will return in the future.

10/10

Exceptional

30 Sep 2016

Luis

Super Nice!

Everything clean, amazing service and the staff really helpful.

10/10

Exceptional

14 Sep 2016

Verified traveler

Relaxing and beautiful surroundings

The hotel staff were very helpful and polite. We stayed in La Petit room and it's exactly that; small but very cosy! The room was clean and the surrounding was very peaceful and relaxing. Loved it and will definitely recommend to anyone who is planning to visit Da Lat!

10/10

Exceptional

07 Aug 2016

CH

Amazing place

Very relaxing and a welcome relief from the hotter temperatures on the coast

10/10

Exceptional

04 Jul 2016

Todd

Relaxing countryside getaway

Mostly great staff who strive to give a 5 star experience. Very relaxing place and overall I think that everything presents pretty good value. Beautiful cosy rooms, fantastic grounds, perfect temperature pool and well spread out for peace and tranquility. Breakfast buffet was lovely (ask for a Cappuccino or Latte if you would rather than the Vietnamese coffee) along with a great restaurant menu and a lovely afternoon tea.

Few small negatives that detracted from the experience slightly: The lady cooking the eggs didn't really show much care and just unloaded a pan full of oil onto my plate with the eggs and just rested plates on top of the omelette ingredients. Coffee in the room was horrible; a proper Vietnamese coffee maker and perhaps some Italian style coffee would have made it incredible. The Dalat Wine in the room was undrinkable (maybe too old or just that the wine is terrible. I get trying to use local stuff but this is just not up to scratch to be served in a place like this). One of the pool lights was out of its socket and just floating with wires exposed which made us feel the pool was unsafe (when pointed out to a staff member they just smiled and nodded!).

Overall the pros and relaxation outweighed the cons and I would recommend for a romantic and relaxing countryside retreat.

Partner

8/10

Excellent

03 Jun 2016

Verified traveler

For honeymoon couples

It's good for couple on honeymoon not for family. Breakfast was very good.

Family

10/10

Exceptional

18 May 2016

Matthew

Amazing Hotel

Amazing hotel with spacious rooms and great amenities. There was no A/C, which we were not accustomed to travelling in Vietnam, but it was really not required given the cool temperatures of Da Lat.

Family

10/10

Exceptional

13 Apr 2016

Verified traveler

Wonderful retreat in the woods

Our stay was great. Service, facilities, spa, food--all wonderful. One of the best facials and massages that I've ever had at a spa anywhere. I got the Vietnamese herbal massage and it was amazing. I have mild arthritis and felt great afterwards. My friend got the regular Vietnamese massage and she loved it. The massage therapists are well trained and really know what they're doing. I don't know what prioducts they used for the facial but they felt very high quality. The facialist gave me the best facial massage I've ever had. The rooms, pool & hotel grounds are spacious & serene. Though the hotel is just on the edge of the city center, it's so wonderful there that you won't want to leave. My only complaint is lack of airport transfer.

2/10

Poor

22 Mar 2016

Verified traveler

Bad Managment. Scam. Be aware, Not honest.

My last stay here was a completely disaster. I booked the hotel via hotel.com as I always did. I book for 3 people. I received confirmation that everything is good to go. When we arrived. The hotel said that they want to charge $200 more because they only allow 2 people in the room. I told them that I made the reservation with 3 people and fully paid for the price they have asked online but the hotel management said they don't care. After calling hotel.com, hotel.com tried to contact the property but at first the hotel won't pick up the phone, then they said they don't have anyone can make the decision.

At the end after we are tired dealing with the unreasonable management, it was late so we went ahead a paid for the additional fee.

Hotel.com told me that they are very sorry and they will have deal with this issue in the corporate level so they offered me coupon for future stay. (A++ for hotel.com)

In addition, when we made the reservation, the hotel offered free massage but when we arrived, they won't honor it either.

I have been staying with this hotel many times before. I always recommended for family and friend to stay here because I loved it here. However, not sure what is going on with the current management. They're shady. It is ashamed for such a beautiful place. I won't do business nor recommend anyone here anymore. I will send the complaint to their corporate headquarter.

Family

6/10

Pleasant

08 Mar 2016

Suze

Not what we expected

We booked a suite with balcony and views and were given a room at the bottom with only outside grass area next to houses. Reception said it's because Expedia (Hotels.com) didn't inform them but on my email it was said. To their credit they tried hard to make up for it and gave us a complimentary dinner on request. Didn't realise room is only part of a small villa that you share with others in their own rooms. All views are over other houses not mountains. Have to get taxi everywhere.

Family

8/10

Excellent

04 Jan 2016

Anh

Stunning hotel, the only place I'd stay in dalat

Such a beautiful hotel on top of the hill perfect with dalat climate, sunny and cool, deep blue sky. A big plus is swimming pool is heated so our kids can swim even during Christmas time, there is a children playroom, not big, but entertaining enough. And a lovely herbal/ veggy garden with quite a few fruit trees. Food is average for vietnam's hotel, and bit pricey for Vietnam market, but still nice to have a meal there. They have a cozy lovely full of personality wine cellar, wine tasting is a must to try, though the bar man didn't really know anything about wines unfortunately.
My only negative point is the service seems slow and ineffective, at night there is only 1 person doing both receptionist and driving guests to rooms, hence when we called no one there to answer; taxi seems to get in and out directly to villas without any security screening; for a 4-5 stars hotel they shouldn't let us worry about these issues.
Despite all these, I will still be back there sooner or later.

Family

8/10

Excellent

30 Sep 2015

Danh

Lovely and charming hotel in a beautiful setting. Rooms were nicely decorated and service was attentive and friendly.

Partner

6/10

Pleasant

25 Aug 2015

Verified traveler

Not that good, but the service were fabulous

It's not that good. The neibourhood is quiet but the road to the resort is a little bit too narrow. We stayed at the Villa 22. The exterior is nice, but the interior is really need to be innovated. The floor is a little shabby. I think it the interior should be furnished more comfortable. The restaurant served too slowly. However, the staffs here were very helpful and attentive.

Family

10/10

Exceptional

20 Aug 2015

Fredia

A charming getaway

We enjoyed our stay at the Ana Mandara. It was a pretty, tranquil spot set in the hills a short taxi ride away from Dalat. The staff was very helpful and gave us good recommendations for day tours and transportation to our next destination. The pool and restaurant area were lovely and the views from the upstairs rooms in the villa were good, but the lower rooms were a bit musty. Overall, a very pleasant place.

Family

8/10

Excellent

21 Jul 2015

Amy

The relaxing get away we wanted

We loved this place. It was wonderful to relax by the gorgeous pool with the pool table and bar next to it. We also ended up eating in their restaurant most meals as it really is away from town with nothing walkable. But the food was fantastic as was the service. Lovely touch with the chef coming out on our last night too. We splashed out compared to other places we stayed on our travels so the accommodation and meals was a treat for us. We don't regret it though so if you don't mind paying the extra for star treatment, go for it!

Partner

8/10

Excellent

17 Jul 2015

maryanne

Magic!

An amazing town, such culture and history!
The villa was in a beautiful setting, peaceful and calm. Food and service excellent.

10/10

Exceptional

30 Jun 2015

Cuong

Excellent

Terrific hotel. Spacious indoor and outdoor areas. Good service. Good location.

Family

8/10

Excellent

17 Jun 2015

Verified traveler

Experience with Ana Mandara Villas Dalat

The room is too humid, especially the ground floor. Feels like the bed sheet are wet, is sort of uncomfortable in a way. Also, it would be great if the room lighting could be more bright. Besides that, everything else are great!!

Family

8/10

Excellent

11 Jun 2015

Joe N

Short break away

We really enjoyed staying here. The room is very nice. We stayed in Le Petit Chambre. It was very comfy. Although we only had shower and no bath tub and there was no fridge. This did not really matter to us. Overall a pleasant stay and would stay again.

Family

6/10

Pleasant

02 Jun 2015

Verified traveler

Hotel and staff were nice however it appears that the grounds are not very well maintained with long grass and weeds making it feel neglected. If properly maintained this resort would be an extremely cute and classical resort

8/10

Excellent

26 May 2015

Verified traveler

Great staff

Best staff I ever encountered. Hotel is far from town, not as fancy and new like others but the staff made the stay worth it. Will be back again.

10/10

Exceptional

01 May 2015

Cat

Peaceful and private hotel

Beautiful French Villas accompanied by 5 star service

10/10

Exceptional

21 Apr 2015

John

Wonderful retreat

Great three day break. Loved the villa suite...staff were attentive and efficient. Good food and lovely setting amid the pinetrees. Rather too many flies in the area immediately adjoining breakfast but that is a fairly minor criticism of an otherwise superb hotel. One of the highlights was taking the vintage 1936 open top car to a nearby lake for a picnic. lunch.

Partner

10/10

Exceptional

29 Mar 2015

Anthony

Lovely Villas and great restaurant. well worth it.

Everything was excellent during our 2 night stay, the private tour we organised through them, the restaurant food, the pool, the kindest staff, the breakfast buffet, the fireplace in our room, the beautiful bed and bath, and we even got a cake given to us for our anniversary. Awesome. Beautiful place. We would stay there again.

10/10

Exceptional

19 Mar 2015

helen O.

Exceeded my expectations in every way!

Thoroughly enjoyed this little piece of the past with its first class service but with all the modern amenities.

Partner

8/10

Excellent

04 Mar 2015

James

Very Different - Very Good

Stayed 2 nights. This hotel is very different in that accommodation is set in a number of old French colonial villas set in a large private area overlooking Dalat. Our standard double room was small, but comfortable. The only real complaint was the bathroom which was very quirky (retention of old style at expense of modern functionality). The shower arrangement over an old bath was cumbersome and the water was always cold!! Otherwise, the breakfast was simply superb as was the pool and its surrounds. Dinner in the very atmospheric restaurant was average at best. Staff very helpful in arranging excursions etc. The highland scenery is around Dalat is wonderful - we opted for an easy rider countryside tour ($40 per head) which was fantastic. Dalat city itself is nothing to write home about and decent restaurants seemed hard to find.

Partner