Holiday Inn Express Minzuyuan

10/10

Exceptional

08 Mar 2026

johnny

Wonderful stay at Express Inn in Ontario! The room was clean, comfortable, and well-maintained. The staff were friendly and helpful, making check-in quick and easy. The location is convenient with plenty of nearby restaurants and shops. Overall, a pleasant and hassle-free stay—great value for the price. I would definitely stay here again!

10/10

Exceptional

07 Mar 2026

Verified traveler

The location is very convenient with easy access to restaurants, shopping, and the freeway, which made traveling around very easy. The check-in process was quick and smooth, and the overall atmosphere of the hotel felt safe and relaxing.For the price, this hotel offers excellent value. I would definitely recommend Express Inn & Suites to anyone visiting the area and will happily stay here again on my next trip.

10/10

Exceptional

07 Mar 2026

Verified traveler

I had a wonderful stay at Express Inn & Suites. The rooms were very clean, spacious, and comfortable. The beds were cozy and everything in the room was well maintained. The staff was extremely friendly, welcoming, and always ready to help with anything we needed.

2/10

Poor

05 Mar 2026

Yesenia

The hot tub which one there was no fckn hot tub or pool DA it has no water in it. It was fool of cats Chilin in there and I booked a room with jacuzzi tub but didn’t get one he said they were sold out yea with 2 cars in the entire lot ?! Arabian man at night front window was a perv,rude and a total D sucked ass never ever again !

6/10

Pleasant

04 Mar 2026

Eleanor

Internet was okay but would go out; they denied that someone above me was causing noise; I was helped with luggage; pool was closed down; bed was in bad condition.

Self

10/10

Exceptional

01 Mar 2026

Verified traveler

had a fantastic stay at Express Inn & Suites! From the moment I arrived, the staff made me feel genuinely welcome. Check-in was quick and seamless, and the front desk team was professional, friendly, and attentive to every detail.

10/10

Exceptional

01 Mar 2026

Verified traveler

It was exceptional value, comfort, and service. It’s clear that the management truly cares about guest experience. I will absolutely stay here again and highly recommend it to anyone visiting the area!

4/10

Poor

27 Feb 2026

Shaymon

They questioned me repeatedly about my license for my service animal(in which is against the law) mafe me show proof of my license (again against the law) asked me what service my animal provides, then after proceeded to call my room at 1am to attempt to lick me out because they don’t except service animals but its posted all over the location. They then called me in the am to apologize but no comp no refund no deal nothing but harassment and law breaking for such a clean and well kept place smh

Self

10/10

Exceptional

26 Feb 2026

jeff

Yes

Friends_and_family Friends

6/10

Pleasant

22 Feb 2026

Jamal

The room was clean. There is a decent pizza restaurant across the street.

Self

10/10

Exceptional

19 Feb 2026

David

Good

10/10

Exceptional

19 Feb 2026

Selena

Wonderful

10/10

Exceptional

19 Feb 2026

Rachel

The room was clean. The staff was very professional and very helpful. I highly recommend to stay here if you are in the area.

2/10

Poor

15 Feb 2026

Edward

Worst hotel I’ve ever stayed at. Didn’t look like pictures at all. Smelled worse than a casino. Blood on the sheets and holes in the comforter. Left immediately. Save your money

10/10

Exceptional

15 Feb 2026

Verified traveler

The staff was friendly, professional, and always willing to help with anything I needed. Check-in was quick and easy, and the overall service made me feel welcome and safe.

10/10

Exceptional

09 Feb 2026

Verified traveler

Clean, comfortable rooms, friendly staff, and a smooth check-in. Great value and a very pleasant stay—would definitely recommend Express Inn & Suites!

Partner

10/10

Exceptional

09 Feb 2026

Verified traveler

I would absolutely stay here again and highly recommend Express Inn & Suites to anyone looking for a clean, comfortable, and hassle-free experience.

Partner

10/10

Exceptional

05 Feb 2026

Sassene

I love that they have awesome cleaning team and the hosts in the office are very friendly!!!! I love their beds. I’m already homesick for that room! The only downside is the stray cats but they didn’t bother me at all. It’s right next to freeway but it never bothered me as I’m profoundly deaf. Ha

Leisure Partner

10/10

Exceptional

04 Feb 2026

Verified traveler

The property felt well maintained throughout. The team was kind, respectful, and quick to help, which really stood out. This hotel offers great value and a pleasant experience overall. I would absolutely recommend staying here.

10/10

Exceptional

04 Feb 2026

Verified traveler

The staff was courteous, welcoming, and very attentive, making the stay smooth and comfortable. For the price, this place delivers great quality. I would definitely stay here again.

Business

10/10

Exceptional

04 Feb 2026

Oscar

Great stay at the hotel.The room was very clean and well maintained. The staff was friendly, professional, and helpful, which made the stay even better. Excellent value for the price. I’d definitely stay here again.

Partner

10/10

Exceptional

04 Feb 2026

Nadia

Clean rooms, quiet atmosphere, and great customer service, exactly what you want when traveling. I would definitely stay here again and recommend it to anyone looking for a clean, comfortable place with outstanding staff.

Partner

10/10

Exceptional

04 Feb 2026

Danae

had a great stay at Express Inn & Suites in Ontario. The hotel was very clean and well maintained, which made a big difference in how comfortable the stay felt. The room was spotless, the linens were fresh, and everything was organized and tidy. What really stood out was the staff. Everyone I interacted with was friendly, professional, and genuinely helpful. From check-in to check-out, they made me feel welcome and were quick to assist with anything I needed. You can tell they care about their guests.For the price, this place is an excellent value.

10/10

Exceptional

04 Feb 2026

Gabriel

Wonderful staff and always helpful. Recommend

Partner

10/10

Exceptional

01 Feb 2026

Colby

We had an absolutely wonderful stay. The place was spotless, beautifully maintained. The bed was incredibly comfortable, and every detail felt thoughtfully prepared. The location was perfect and made getting around easy.
Easy Check in and Check out.

10/10

Exceptional

31 Jan 2026

Verified traveler

I had an excellent stay at Express Inn and Suites. The room was very clean and well maintained, and the bedding was comfortable, which made for a great night’s sleep. The staff was friendly, professional, and always willing to help, making the stay even more pleasant. Overall, the cleanliness, comfort, and service exceeded my expectations. I would highly recommend this hotel and would definitely stay here again.

2/10

Poor

31 Jan 2026

Kenneth

Staff was hortibke didn't even check in..we should get a full refund

10/10

Exceptional

29 Jan 2026

Verified traveler

Wonderful

10/10

Exceptional

29 Jan 2026

Verified traveler

Clean room. Good Staff

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Brenda

Excellent Stay. Clean rooms and very friendly staff. highly recommneded.

10/10

Exceptional

25 Jan 2026

Juan

Very clean rooms

2/10

Poor

25 Jan 2026

Alfredo

The room smells so bad

Partner

6/10

Pleasant

07 Jan 2026

Amelia

not enough hot water in the shower, cold .

Self

6/10

Pleasant

27 Dec 2025

COZELL

The room was clean towels had hair on them look old. Bedding Pillows had worn tags and not fluffy they looked old and Mattress protector had stains.

Self

2/10

Poor

26 Dec 2025

Alyssa

No hot water in the entire room.

2/10

Poor

19 Dec 2025

Marta

First off, this is the first hotel I’ve stayed at that has only accepted a cash deposit. On top of that, there was no do not disturb signs so we had people going into our room every single day. We had request first floor rooms due to disability and we were only given one saying that there wasn’t 2 (even though we checked in on a Monday and for several nights there was no other cars). One of the nights my oldest went down to the car to get something and noticed prostitutes in rooms across the way with filming going on. One day on our vacation we tried to sleep in, but we had them knocking on our door at 9:30am wanting to bring in towels and even though we said no thank you they wouldn’t stop knocking. We would have to try to go up the stairs quickly because there was a foul smell by them. Overall was a bad experience and not a place we would go to again.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Verified traveler

Good

10/10

Exceptional

11 Dec 2025

Verified traveler

Clean

10/10

Exceptional

11 Dec 2025

Verified traveler

Wonderful stay.

10/10

Exceptional

11 Dec 2025

Verified traveler

Room was very clean. The staff was very friendly. Recommended the hotel for people in the area

4/10

Poor

10 Dec 2025

Shaun

Under bed was really dirty. Looked like blood was on one of the pillows. I have pics. Didn’t sleep under the covers of the bed. Misc stains

Business Self

4/10

Poor

08 Dec 2025

Martin

Feral cats everywhere. One took a poop right next to my car.

8/10

Excellent

04 Dec 2025

Mike

Clean room, comfortable bed and convenient location

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Victor

Clean room, clean sheets, and clean restroom

Partner

2/10

Poor

30 Nov 2025

Maira

Bed was disgusting, sheets where stained and dirty, towels had hairs on them, ac unit smelled like urine, a million cats outside and very ghetto area

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Joseph

Hot water took awhile to get hot even warm. One of the bathroom towels was dirty looked like it wasn’t washed but over all the room was excellent parking well with lighting- if you love cats there is a few out side in the parking lot running around. Over all I’d stay there again.. (bring cash as well there is a holding deposit and u get it back when u check out.) other wise there is a 3$ fee to use the atm outside. If you don’t mind-

Partner

10/10

Exceptional

30 Nov 2025

Julio

Very good

10/10

Exceptional

28 Nov 2025

Brenda

Wonderful

10/10

Exceptional

23 Nov 2025

Joseph

Very clean comfortable and staff ,friendly and courteous. Highly recommend this hotel.

Self

2/10

Poor

22 Nov 2025

Monserat

Horrible people

10/10

Exceptional

22 Nov 2025

Joseph

The staff was very friendly. The stay was excellent. Very good prices. Not expensive

6/10

Pleasant

22 Nov 2025

Alyssa

The staff wasn’t the nicest and neither was the wrong

10/10

Exceptional

20 Nov 2025

Carlos

Yess everything was good

Partner

6/10

Pleasant

19 Nov 2025

Shardáe

Room was a little small but it was quiet

Leisure Partner

10/10

Exceptional

18 Nov 2025

Oscar

Wonderful location. The staff is very friendly.

Partner

10/10

Exceptional

12 Nov 2025

Verified traveler

The staff is friendly and the area is clean, so I highly recommend this place to anyone.

10/10

Exceptional

12 Nov 2025

Nancy

Late check in and asked if I could check out at noon. Was told there is 1 hour fee. Too bad

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Verified traveler

The rooms are clean and the staff is very friendly

Partner

10/10

Exceptional

06 Nov 2025

Juan pablo

Yes good place

10/10

Exceptional

04 Nov 2025

Gabriel

The room was clean n nice “”

10/10

Exceptional

29 Oct 2025

Carmen

Clean room .

Leisure Friends

10/10

Exceptional

28 Oct 2025

Robert

Nice

10/10

Exceptional

25 Oct 2025

Gabriel

The room was clean and tidy. Highly Recommended. The room gets colder pretty quickly. The rates are afforable too

Partner

6/10

Pleasant

22 Oct 2025

Carol

The room was nice and very spacious. And I understand that they have to keep the outside of their hotel clean, but the fact that they were power washing, and all the water came into the room and no one came to clean it. I had to go and tell them and then they just gave me rags to dry it up. Then they came the following dayand were very persistent about coming into the room to change the towels and to the floor while I was trying to sleep. I work And we’re very persistent about coming into the room to change the towels and do the floor while I was trying to sleep. I work overnights and I needed to rest and my rest was disturbed.

4/10

Poor

22 Oct 2025

Gustavo

It appears to be going through remodeling, was not aware of a cash deposit. There is an ATM next to the office, personally I think it’s just a way to get you to use their ATM for additional fees. I do not recommend

Business

10/10

Exceptional

21 Oct 2025

Gary

Nice property

6/10

Pleasant

20 Oct 2025

Antonio

Room needed a cleaning (I did it myself with a washcloth). The shower curtain was filthy (stained multiple shades of yellow). The towels were dirty (not used, just dirty from use). There were two half used rolls of toilet paper (not one new roll to be found). Parking was easy and well lit at night. The staff that I encountered were friendly and helpful. I did not use the WiFi. I should also mention the entire exterior was being renovated during my stay.

Business Self

10/10

Exceptional

19 Oct 2025

Christian

The WiFi is strong. The staff is very friendly and I will recommend the hotel for people to stay

Partner

10/10

Exceptional

19 Oct 2025

Gabriel

The rooms are clean. The staff is very friendly. Stayed here multiple times and the service has remained the same. The best. The prices are reasonable and the affordable. Highly Recommend for people passing by or staying in the city.

Partner

10/10

Exceptional

09 Oct 2025

Nadia

Wonderful stay at the hotel. Very clean rooms and no issues with the staff. Very friendly peopl

2/10

Poor

30 Sep 2025

Lindsay

Roaches front desk was so rude there were people screaming all night the power went out for a few hours it was literally the worse stay

Business_and_leisure Partner

8/10

Excellent

27 Sep 2025

Priscila

Maybe upgrading the tvs

Leisure Partner

6/10

Pleasant

21 Sep 2025

Jonathan

Ok

8/10

Excellent

07 Sep 2025

Lisa

Door didn’t fit the frame well. Lock would not lock completely because of the fit. Happy for the extra lock.
Lobby had an odor but the room was alright.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Martin

Kicked out early of my stay for complaining about roaches and wanting a refund

Business_and_leisure Partner

8/10

Excellent

06 Sep 2025

Jeffrey

It was pretty good for the price, but it's not the greatest area, and a bit close to the freeway, which makes it a little noisier than I'd like, but I knew that beforehand. The rooms are very clean and the TV is large and has a great picture. Nowhere to hang clothes, but it has a desk and chair area. Good room lighting. Shower didn't get very hot, but I only take 3 minute showers. I'd stay again.

Business_and_leisure Self

10/10

Exceptional

06 Sep 2025

James

Very quiet, clean smell really good

10/10

Exceptional

06 Sep 2025

Verified traveler

Back again

The room is clean and modern. The staff is helpful. I will be back again

10/10

Exceptional

04 Sep 2025

Christian

Met the expectations

The stay was excellent. The hotel was recommended by my girlfriend family and it lived up to the expectations. I will be back when I’m town

Partner

10/10

Exceptional

27 Aug 2025

Danae

Good prices

Clean rooms and good hotel. The staff is very friendly and always helpful. Good and reasonable prices

10/10

Exceptional

26 Aug 2025

teresa

My room had wood floor , near the sink you could feel water damage and it would creek so bad , probably would stay again just hope they check the floors out .

Partner

10/10

Exceptional

12 Aug 2025

Jose

ToGO hotel

This is my to go hotel when i am in the area. The staff is very nice and always ready to help. Rooms are clean and updated and also clean.

10/10

Exceptional

07 Aug 2025

Verified traveler

Good prices

The rooms are very clean. The staff is good and friendly. Housekeeping staff is also nice. I recommend the hotel to people in area. They have good prices and are not expensive

Partner

6/10

Pleasant

06 Aug 2025

Maria

I woke up to a roach next to the bed. Alot of banging from other rooms....and had to figure out the tv. Plus old food from im assuming previous guest in the microwave.

Leisure Partner

4/10

Poor

02 Aug 2025

mani

Not recommended 👎

8/10

Excellent

02 Aug 2025

Bereniz

Room was nice and clean. I

10/10

Exceptional

31 Jul 2025

Michelle

Everything was great the bed was a lil too firm but overall id was pleasant

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Brenda

Good stay

To start of with, the staff are very friendly. They will help you and make sure the stay is comfortable. The rooms are clean, housekeeping staff if happy to help.

10/10

Exceptional

31 Jul 2025

Yahnel

Met the Expectations

The hotel was recommended by my sister. The hotel is affordable and lived up to the expectations.

Friends_and_family Family

2/10

Poor

29 Jul 2025

Paulina

Comforter was very dirty. Towels had hair on them. Neighbors up very late, nosey.

Leisure

4/10

Poor

28 Jul 2025

Rodrigo

The cleaning people was very nice but the administrators are kinda rude

Business

8/10

Excellent

27 Jul 2025

Fabian

A good place to stay the night

The hotel is located in a busy area but ar night, it was very quiet. They did require a $50 cash deposit to make sure the room was left clean and didn't sneak in a pet or smoke in the room. It was very clean. It has a microwave and fridge. There was no hair dryer in the room. There was no table/chairs, if you wanted a place to eat.

Partner

2/10

Poor

23 Jul 2025

Jack

I was bothered by constant noise from adjacent room and cops

10/10

Exceptional

21 Jul 2025

Aya

It was ok

Business Partner

2/10

Poor

20 Jul 2025

Marisol

I did not have a pleasant day I called about not having not being able to breathe. I asked about a change of room and he just wanted to give me my money back and now I have to wait three or five days for my money to get back into my debit card for me to get another room

Self

2/10

Poor

12 Jul 2025

Cynthia

Toilet didn’t work kept over flowing terrible placce

Business Partner

10/10

Exceptional

04 Jul 2025

Verified traveler

Good Experience

Comfortable room, friendly staff, and a convenient location. Everything was clean and well-maintained. A pleasant stay overall. I would come back again.

Partner

10/10

Exceptional

04 Jul 2025

Brenda

Recommend the stay

I had a great stay at Express Inn. The room was clean, comfortable, and well-maintained. The staff was friendly and helpful throughout my visit. Convenient location and good value for the price. I’d definitely stay here again!

Partner

8/10

Excellent

27 Jun 2025

Hilde

.

10/10

Exceptional

23 Jun 2025

Gerry

Convenience