Roxana
We arrived before midnight, there was no-one at the reception, despite the fact that it should be open until then. We were unable to check in as no booking number was sent by email. We called several times to the emergency number that was placed on the wall, no answer, redirecting to a voice mail for them to call us back, obviously this didn't happen. In the meantime another's clients arrived, we was 3 family in total witk kids including baby's. Even with the booking reference number they couldn't manage to check in as the machine didn't recognise it. It was giving us the option to book another rooms and pay again, however no room were available. After spending up to 1 hour at the main entrance one staff from the reception, probably heard us taking, came and brought us the keys for the rooms. We asked for the parking and we was told that is full, I doubt it was, just the staff to lazy and not carrying at all. The gate close as well, the staff redirected to another parking for which we had to pay 15 euro and walk back to the b&b. The booking that I made was with breakfast included but when I went to ask was already closed to the clients and all the staffs from there were enjoying their breakfast, therefore myself and my family couldn't benefit of this. I would suggest from my experience to have at least 1 staff on call there, and at least an on call number, otherwise our experience was terrible and I wouldn't recommend.
