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SureStay By Best Western Gonzales

Gonzales - LA · United States

2142A W Highway 30View location

7.4/10Very good86 Reviews
Cleanliness7.8/107.8
Service8.6/108.6
Comfort8.4/108.4
Condition7.4/107.4
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay By Best Western Gonzales

Welcome to SureStay Studio by Best Western Gonzales, where comfort and value come together in the vibrant heart of Louisiana’s Cajun country. Our hotel provides a dependable and budget-friendly stay while delivering all the essential amenities that matter most to our guests.

Each of our thoughtfully designed rooms serves as a cozy haven, perfect for unwinding after a day of business or adventure. Enjoy the convenience of a well-equipped kitchenette in every room, along with complimentary high-speed Wi-Fi, ideal for catching up on work or browsing the web.

Begin your day with our complimentary continental breakfast, which features options like eggs, waffles, fresh fruit, and yogurt, available daily from 6 to 9 a. m.

Read more about this hotelShow less

With a stay at SureStay by Best Western Gonzales in Gonzales, you'll be in a shopping district, within a 10-minute drive of Mississippi River and Tanger Outlets. This hotel is 0.8 mi (1.3 km) from St. Elizabeth Hospital and 0.8 mi (1.4 km) from Our Lady of the Lake Ascension.

Make yourself at home in one of the 58 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Tanger Outlets 0.8 km / 0.5 mi
St. Elizabeth Hospital 1.3 km / 0.8 mi
Our Lady of the Lake Ascension 1.3 km / 0.8 mi
Lamar Dixon Expo Center 3.1 km / 1.9 mi
Premier Lanes 6.6 km / 4.1 mi
Pelican Point Golf Club 8 km / 4.9 mi
Mississippi River 8.2 km / 5.1 mi
Dutchtown High School 9.3 km / 5.8 mi
The Cajun Village 9.4 km / 5.9 mi
Griffin Stadium 9.7 km / 6 mi
Southwood Park 10.9 km / 6.8 mi
Lil Bambinos Playtorium 10.9 km / 6.8 mi
Prairieville Park 12.5 km / 7.8 mi
Stevens Park 12.6 km / 7.8 mi
Oak Grove Park 14.2 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Continental breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 30 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    SureStay By Best Western Gonzales

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Fridge
    • Cable TV
    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED SMOKINGDOUBLE • QUEEN BED SMOKINGDBL.QN-JK

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double beds • 1 Bedroom • 30 m²DBL.H6-2D
    DOUBLE Accessible Two Double bedsPhoto unavailable5 photos

    SureStay By Best Western Gonzales

    DOUBLE Accessible Two Double beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Room amenities

    • TV
    • Wheelchair-accessible
    • Fridge
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Bathroom: 1
    • Hairdryer
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable6 photos

    SureStay By Best Western Gonzales

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Cable TV
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    SureStay By Best Western Gonzales

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 30 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable6 photos

    SureStay By Best Western Gonzales

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Satellite TV
    • Cable TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathroom: 1
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 30 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    SureStay By Best Western Gonzales

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Satellite TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH KITCHENETTEQUADRUPLE • Accessible WITH KITCHENETTEQUA.H6-KT

    Photos are not available for this room type.

    SureStay By Best Western Gonzales

    QUADRUPLE Accessible WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay By Best Western Gonzales

7.4
Very good
86 Reviews
Cleanliness
7.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.4 /10
Amenities
6.8 /10
46 reviews shown
6/10
Pleasant
30 Jul 2026
Megan Maria
They did not have the room that I had reserved. I had to settle for something else.
10/10
Exceptional
07 Jul 2026
Alante
The property was clean, staff was very nice, and accommodating.
Family
4/10
Poor
03 Jul 2026
Tony
Got double charged on my card and still haven't received a refund
Self
10/10
Exceptional
07 Jun 2026
Kelly
Perfect !!
2/10
Poor
17 May 2026
Cheasi
The front desk was not at the desk when the bell ring I stood in the front for 15 to 20 minutes waiting to be served and the sheets were smelling like stinky work men I would never recommend this place to anyone and no parking was available in the front awful
Family_with_children
6/10
Pleasant
13 May 2026
David
It was okay
Self
4/10
Poor
03 May 2026
Robert
No soap in the room. Coffee maker in the room was missing parts.
Self
6/10
Pleasant
02 May 2026
oliver
Room was clean
Business
10/10
Exceptional
29 Apr 2026
Bella
Lady’s in the front desk are amazing, nice and sweet. Very kind to any questions or concerns. Breakfast is normal and very good lightning in the parking lot. I felt safe and it’s right by the freeway.
10/10
Exceptional
24 Apr 2026
Patrick
Was great
8/10
Excellent
13 Apr 2026
Lynne
Room was clean but outdated- need grab bars in the tub for older people. Very basic but adequate. Lots of restaurants close by. Staff very accommodating.
6/10
Pleasant
06 Apr 2026
Carlos
The staff was lovely, however, the first morning, the cleaning ladies were playing very loud music just outside our room.

The room was way smaller than advertised, and it was smell like very heavy smoke. The front desk lady moved us to another room that was a little bit better, but still smell a bit like smoke.

Water pressure was low, but very hot water. No air vent in a very small bathroom.
Coffee was good, but the last day, there was a horrible water leak in the lobby.
Overall it was ok, but could have been better…
Partner
6/10
Pleasant
18 Mar 2026
Ronald
The first week was fine, when the second week charges were paid they ran my card twice. Although the second charge dropped off after 3or 4 days it tied up my available balance and was very inconvenient. I spoke to a manager who was supposed to send an email saying the second pre authorization was in error but she never did. The third week we changed hotel. The staff is very nice and friendly but the rooms had problems we asked to get fixed but it never happened.
Self
8/10
Excellent
15 Mar 2026
Dominique
The Hotel is in a great location, good shopping and eateries to choose from.
2/10
Poor
23 Feb 2026
ashley
The floor in the room was super dirty. The room didn’t look fully cleaned. The bed was clean but that’s about it. Breakfast was horrible. Juice tasted like water. They had toast and cearl and pancakes that they individually wrapped in ziplock bags and put in the fridge. The juices tasted horrible. Flavoured water. I would not stay here ever again.
Partner
10/10
Exceptional
16 Feb 2026
James
Everything was great. Friendly staff!
Business
2/10
Poor
21 Jan 2026
Jeff
Room was dirty….floors needed to be vacuumed, the ledge around the tub was grimy and the bathroom floors were dirty with hair on them.
Business
10/10
Exceptional
16 Jan 2026
Herschel
Great
8/10
Excellent
11 Jan 2026
KAREN
I enjoyed my two-week stay. It was quiet and comfortable. I would have liked a microwave in the room instead of in the laundry area, and a chair in the room other than the desk chair. But all in all, it was a great stay. Thank you.
Business Self
10/10
Exceptional
10 Jan 2026
DAVID
Nice
6/10
Pleasant
09 Jan 2026
Phillip
No real breakfast available. Some cereal. And the rooms get “cleaned” like a fifth grader might do it and only about 30% of the time.
It is an otherwise clean, safe and nice hotel
2/10
Poor
02 Jan 2026
Eugenia
The room had a funky smell, the bathroom had p**p when walked in and there were bed bugs and roaches everywhere!!! The door lock was also broken- unsafe. Unacceptable and disgusting. It was very hard to deal with expedia, I had to explain the issue over and over and they offered $25 dollars to compensate for the issue, unbelievable. We had to pay for a different room at another hotel as Expedia also refused to relocate us.
Leisure Family
6/10
Pleasant
14 Dec 2025
Myron
Yes, the room was clean but not serviced for the 4 days I was there. No microwave in room. No soap. The Staff was very nice.
Business
2/10
Poor
10 Dec 2025
Dallas
My whole 9 day stay I showered in cold water, after complaining everyday, but nothing was done to fix the situation.
8/10
Excellent
08 Dec 2025
Sebastian
Everything was clean and sanitary!
10/10
Exceptional
06 Dec 2025
Brandon
Everything was convenient and nice
Partner
10/10
Exceptional
03 Dec 2025
Leonard
Room was perfect clean and comfortable. Staff was courteous and helpful
Business Self
10/10
Exceptional
03 Dec 2025
Angela
The room was spotless ,one of the staff was very arrogant.
Leisure Self
10/10
Exceptional
17 Nov 2025
Kevon
Great
10/10
Exceptional
09 Nov 2025
Kevin
Great staff on check in and at breakfast, quiet, clean and safe
Leisure Self
6/10
Pleasant
07 Nov 2025
Lauren
The staff members that I interacted with during check-in and check-out were great.

The room was ok, but the noise from the road was very loud. If you are a light sleeper, this is probably not the best choice.
4/10
Poor
03 Nov 2025
Jennifer
It was close to the venue we were going to so that was a plus. The rooms in the front are very noisy from the traffic. The TV stopped working randomly for several hours and the staff tried to get it working but was unable to get it to work.
Family
10/10
Exceptional
02 Nov 2025
Dianne
The rooms were clean. The staff was super helpful. And, that l the hotel felt safe.
Leisure Self
10/10
Exceptional
31 Oct 2025
Robert R.
Precious aka Danielle was very helpful at the breakfast time on both days that we stayed there. Because of her being so helpful, I will definitely stay at this location the next time I’m in town and others should consider staying here as she and others part of the staff were very helpful as well Robert Rene’ Cavazos
10/10
Exceptional
25 Oct 2025
Kashard
Good place to lodge
8/10
Excellent
24 Oct 2025
gregory
This was a quick overnight stay between games and this was a nice hotel in a great location for that.
Friends_and_family Family
6/10
Pleasant
21 Oct 2025
Richard
Room service was poor. Did not serice room four days in a row. Had to gp to front desk to get tpwels. Breakfast was not as expected. Beds were comfortable as were the pillows. Water was only luke warm--never hot enough for a good hot shower.
8/10
Excellent
11 Oct 2025
Vada
Great
Leisure Family
8/10
Excellent
04 Oct 2025
Michael
Its close to more shopping than you want to permit
Business_and_leisure Self
10/10
Exceptional
24 Sep 2025
Robert
Good hotel
8/10
Excellent
08 Jun 2025
Tarmika
For the price of the room, it was great, but you get what you pay for. Check in and customer service looks good and the room was clean. With the room facing the street there was lots of noise. At 1:30 in the morning. I was awaken to a group people talking very loudly and playing music in front of my door that went on for about an hour. So with this being said, I will pay the extra money for a good night sleep and peace.
Friends_and_family Family
2/10
Poor
04 Jun 2025
Caroline
Door locked couldn't get it open my stuff in room took them 4 hours to open door gave me another room a/c didn't work water didn't work. Place was falling apart. Disgusting
Leisure Partner
4/10
Poor
03 Jun 2025
Justin
Took 20 minutes to wake the desk clerk to be able to check in. Then they started pressure washing type construction, which was loud at 8:00am.
Partner
10/10
Exceptional
01 Jun 2025
Kathy
Rooms are super clean, bed was very comfortable. All new modern furniture. Continental style breakfast. Great coffee. Good location. Parking spaces in front of each room was plus.
Staff was very helpful...

Precious AM Clerk was totally professional & has great customer service skills.
Jaquayla PM Clerk was also very professional & has great customer service skills.
Business Self
10/10
Exceptional
29 May 2025
Anthony
Friendly staff, clean rooms and close to everything
Business Self
8/10
Excellent
29 May 2025
Pancrace Chanel
Clean property
Leisure Family

Location & surroundings

SureStay By Best Western Gonzales
2142A W Highway 30, Gonzales, United States

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SureStay By Best Western Gonzales

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