Name: The Park Kolkata
Address: 17 Park Street, Kolkata, 700016, IN

6/10

Pleasant

25 Nov 2021

Surajit

When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad

Business

2/10

Poor

13 Dec 2020

Annie

The worst experience I had staying at this hotel they didn’t even gave me a bottle of water after been waiting for one hour .will ever never recommend

Friends_and_family Family

4/10

Poor

14 Mar 2020

VJ

The front desk reception was poor/unhelpful when I checked in. That said, checkout was a breeze and a pleasant experience, staff was very helpful.

Did not like the bathroom - the shower area. And on one of the days, music from the club below was too loud and filtered up to the hotel room and was quite disruptive (this was on Holi I believe)

Friends_and_family Family

6/10

Pleasant

06 Mar 2020

Verified traveler

Doesn't have a five star ambience. Grandeur was missing.

Business_and_leisure Family

6/10

Pleasant

08 Feb 2020

MSK

the location and staff behaviour were highlights but room was stinking like old property and the Furniture and amenities surely need some changes .

Leisure Self

2/10

Poor

21 Jan 2020

Zee

It was just a horrible and worse experience of our lives ever.. When it comes to staying in a five star hotel. The staff had no clue what they were doing. We checked in , got our keys and when we went up to our room.. we swiped the card , door opens and we see a half naked man in the bed jerking himself off !!! We rushed out of the door .. went downstairs to the reception and they were not even sorry... just handed us another key and said it was just a system error.
2nd : we couldn’t sleep all night because they have night club in the same Bldg and it was too loud.
3rd: the bedsheet , pillows everything looked as if never changed, and stinky.
Also, we prepaid for two nights but after thai experience we left the first night and decided not to stay the other night.. and we never got our money refunded. I had no energy to argue with the most unprofessional, untrained staff so we decided to let it go.
One word : pathetic!

Business_and_leisure Self

6/10

Pleasant

14 Dec 2019

Ashish Anand

Just ok , nothing extraordinary

Check in requires more than 40 minutes, the in room dining service is pathetic although quality of food is good. It’s a pure business hotel would not recommend any one going out for leisure or couples trip. Mini bar charges are arrogant, can’t even enjoy dinner at their restaurant as they are most of the times booked for marriages or parties

Partner

4/10

Poor

14 Oct 2019

Cibi

Too much to handle

House keeping and room service calls took a lot of time to arrive . Breakfast inclusion or not was forever confused . Looked like a dis connected system

Family

4/10

Poor

14 Oct 2019

Verified traveler

Avoid ...try some other hotel

Good location, breakfast and food in general. Run of the mill hotel and poor service! Bathroom was leaky and had water accumulation on floor from leaky faucet! Hidden charges for water bottles!

8/10

Excellent

09 Oct 2019

Verified traveler

Had a bit of a troublesome start, however things got a lot better including complimentary wine and snacks as apology and free drop to the airport. Room service and check in are bit slow though.

Love the location and tasty breakfast buffet.

Friends_and_family Family

2/10

Poor

07 Oct 2019

Mohammed

This hotel serves no good

Business

4/10

Poor

09 Sep 2019

Traveller

Old property. Towels were not cleaned. The floors are not cleaned. It looked like a run down Las Vegas Hotel.

Business Self

8/10

Excellent

31 Aug 2019

Verified traveler

Front desk - reception staff very cordial & hardworking I absoy salute them for their commitment
Towards their job & responsibility. They have been squeezed

Business

8/10

Excellent

17 Aug 2019

Verified traveler

Noisy area staff is not prompt. Need improvements in staff services and alertness

Business_and_leisure Family_with_children

8/10

Excellent

21 Jul 2019

Verified traveler

To me it was good. Location was good, food was good and I really enjoy the night atmosphere.

Business Self

10/10

Exceptional

21 Jul 2019

Worldtraveller

Choice of restaurants is top-notch. Staff was very friendly and professional. Location is great - lot of shopping, entertainment close to the hotel.

Business Family

10/10

Exceptional

06 Jul 2019

Chyne

Amenities and restaurants especially thai food entertainment amazing the gym spa and pool

Business_and_leisure Family

10/10

Exceptional

06 Jul 2019

Farhana

Best hotel

It was wonderful.

Family

10/10

Exceptional

25 Jun 2019

Verified traveler

Very centrally located, close to great restaurants, interesting book shops, and Museum. A pleasant way to spend time after a business meeting.

Business Self

10/10

Exceptional

19 Jun 2019

Verified traveler

First of all, I would like to thank Sansmit, the Assistant Lobby Manager. I was very upset at the way I was handled by the young ladies during checkin and their inability and/or unwillingness to resolve the problems I faced on the first night. However, when I brought the issues to the knowledge of Sansmit, he acted on it right away and took care of me extremely well. I can not but thank this gentleman for his help. He is the kind of staff that Park should have. At the end of the day, I am very satisfied and enjoyed my stay at Park thanks to Sansmit. However, I would suggest that Park employs staff that take care of the guests unlike the one’s who proved their ineffiency at taking care of me on my first evening there. I will stay there again if the Park management makes sure that they have the proper staff, whose duty is to take ultimate care of it’s guests. If you run into problems there, please bringit to the management’s notice. They will take care of you. That is what I experienced and commend the manager for taking quick action to satisfy the guest.

Leisure Self

2/10

Poor

10 Jun 2019

Subir

Long ago awesome, turned bad, now worse

Hotel Park, Park Street Kolkata
Once deemed as Kolkata's iconic hotel.
Amazing stay experience. Best in class.

Room Booked and paid for- Luxury, Room received- Economy room. No explanation, no refund

Check-in: Delay by 30 minutes

Electrical sockets: Not working

Wifi: Not working

Water bottles: Chargeable

Food rates are quite cheap here- I ordered TWO DIET COKE cans and signed a bill of JUST Rs 1240.

This is definitely iconic. I am definitely staying again!

10/10

Exceptional

09 Jun 2019

Verified traveler

Good location and modern amenities in the property. Staff are cordial and with smile. Great breakfast and nice night clubs. Overall value for money

Business Friends

2/10

Poor

13 May 2019

vIKAS

Untidy

Not so good.

10/10

Exceptional

08 May 2019

Verified traveler

Excellent location. Clean facility and friendly staff.

Leisure Self

10/10

Exceptional

23 Apr 2019

Verified traveler

A Five Star hotel experience. A safe and clean oasis within Kolkata.

Leisure Self

6/10

Pleasant

22 Apr 2019

Chi Wai

Improvement in staff

Service has big big room for improvement.

Partner

6/10

Pleasant

22 Apr 2019

Verified traveler

For proposing that this is a 5-star hotel is a bit much. Although some of the staff was quite friendly, I was surprised by the desk staffs' difficulty to smile. Our room was quite small and not well maintained. The tops of all surfaces needed a good scrub, and the lockbox and hairdryer did not work. Furthermore, there were two nightclubs on the property. You could hear the thumping from the bass until the early morning (mind you we were on the 4th floor). I was not impressed when I checked in because many of the drunk club patrons had spilled onto the lobby during our check-in. Overall, the hotel requires a proper updating in terms of cleanliness and staff friendliness.

Friends_and_family Partner

10/10

Exceptional

19 Apr 2019

Vikrant

Great location

Great stay as the nightclub shut by 12 and sleep was possible!

4/10

Poor

31 Mar 2019

Verified traveler

Extremely noisy....dirty room ...smelly toilet very old carpets

Leisure Friends

2/10

Poor

28 Mar 2019

Guru

Clearly, the property needs an upgrade and the staff needs to be retrained. Check-in process is painstakingly slow. The room initially given was right next to the one where renovation of some kind was taking place - it was noisy, to put it mildly. Room service is slow, the menu needs updating. Room phone menu needs updating. Newspapers are optional, yet never told so upfront. There is enough revenue coming from the dance club and The Park, nationwide, seem to be benefitting more from that and that seems to be taking attention away from the hotel guests.

Business_and_leisure Family

8/10

Excellent

19 Feb 2019

Probir

Great staff and property.

Arrived late on a Friday night from the airport. Front desk staff was fantastic. Professional and courteous with a particular shoutout for Debdeep. The room was exactly as advertised, clean and comfortable. Bathroom was clean and properly stocked. Maybe could have used a few face clothes but that's getting pretty persnickety.

Had breakfast (included) in the price. Food was adequate. Some of the waiters could use a bit of umph but it was generally fine.

Now comes the important part. We ran into a serious problem that we had to walk over half of Calcutta to solve, but couldn't. Came back to the hotel and explained our situation to the duty manager. She got Mr. Gupta, the general manager, involved, and he took a personal interest and helped us through the problem. He, the front desk staff, and whomever in the back office solved our problem. There was a bit of confusion, mostly caused by me, but they overcame it. I'm fortunate to be able to travel extensively all over the world, and I can honestly say that Mr. Gupta and the front desk staff rank among the best.

I don't hesitate in recommends The Park Hotel in Kolkata. Some of the unfavourable reviews of this hotel makes me think that the reviewers are accidental tourists who haven't got out much.

Partner

2/10

Poor

08 Feb 2019

Gautam

What A Horrible Experience

I had to leave after 2 days even though we made nonrefunderable booking for aweek. What was advertised did not exist. The lobby manager wasted two half day of my niece to run around with a manager showing one low end room after another. I strongly recommend
hotels.com not to take reservations for the Park Hotel, Kolkata

Family

10/10

Exceptional

08 Dec 2018

Verified traveler

An iconic property at the most happening street in Kolkata! Have always enjoyed my stay here! Excellent staff & good rooms & nice feel overall!

8/10

Excellent

30 Nov 2018

Verified traveler

Centrally located on the street that never sleeps.

2/10

Poor

19 Nov 2018

Sam

Staff needs more training, it was not pleasant experience.

2/10

Poor

03 Nov 2018

Verified traveler

This is not a 5 star hotel, may be 3 at best.

I booked for two

6/10

Pleasant

22 Oct 2018

Amit

Rooms were dirty

The rooms need to be renovated so badly to the point that I felt I couldn't step anywhere without some footwear on. I changed rooms and apart from the view nothing much changed. This was my 4th time staying here and every time I think that location is the only thing going right for this hotel.

Friends

6/10

Pleasant

04 Sep 2018

Verified traveler

Hotel was good...had good amnities...BUT the glasses provided in room and washroom were not clean...atmosphere was a bit dusty inside room...requested a water glass but got it after 2.5hrs and 6-7 calls...cable tv didnot work...staff at breakfast was not up to 5star level...had to wait for a while just to get juice...ordered item delivered almost at the end of breakfast...quite disappointing...but concierge was very helpful...

Family

2/10

Poor

24 Aug 2018

Verified traveler

Old premise. Until early morning, the bar and disco play music very loud and you feel the sound and vibration in your room. If you want to sleep at night, this hotel if not for you. If your purpose is to enjoy the night life, it might be for you.

10/10

Exceptional

09 Aug 2018

Verified traveler

Awesome stay in Kolkata

6/10

Pleasant

26 Mar 2018

Verified traveler

Not great

Not a great place to stay as it suggests it was 5 Star. It was not 5 Star, bathrooms were old, beds were comfy so that was good.

8/10

Excellent

12 Feb 2018

Bala

Location is good all major attractions are near by

Family

6/10

Pleasant

28 Jan 2018

Verified traveler

Noisy hotel and the staff and manager not very friendly.
The disco played loud band till 2 am - we were awake and had to call front desk to complain.
Breakfast and location is good.
Althiugh an old hotel and well known in the city, we cannot recommend this hotel for people looking to sleep at night time.

10/10

Exceptional

23 Jan 2018

Mahmudun

Great Park

Good and nice hotel in Kolkata

Family

8/10

Excellent

04 Jan 2018

KQ

overall good...

comfortable full service hotel w nice amenities but service needs to be improved esp. front desk and restaurants

10/10

Exceptional

29 Dec 2017

Verified traveler

Everything worked well, except check in. Perfect place for party lovers and urban travelers.

8/10

Excellent

29 Dec 2017

Dr Rakhul

The Park kolkata - An amazing Hotel to Stay !!!

Positive Points about The Park Kolkata : Amazing Location, Well maintained hotel and interiors, professional house keeping staffs, courteous and professional bell desk & receiving staffs staffs at main entrance.
Negative Point : Reception / Front Desk staffs need to be provided with an extra professional training on handling guests since they seems to be over attitude employees with utmost absence minded when you request them your requirements and in passing to other departments including not pleasing in their dealings while face to face dealing with customers !!!

Family

6/10

Pleasant

18 Dec 2017

Verified traveler

Nice hotel closed to the mall

It is ok . Stuff is so good . But house keeping did not do proper work clening need more triining .
Thanks

8/10

Excellent

09 Dec 2017

Raymond

Kolkata Accommodation

Large room. Carpet needs replacing due to cigarette burns etc. Front desk was not as accommodating as other hotels in the area.

8/10

Excellent

28 Nov 2017

Verified traveler

Must stay in this hotel

Good experience overall

Family

2/10

Poor

08 Nov 2017

Pranav

Neat and clean but poor service

Night staff at reception is pathetic.
Inspite of complaining so many times, they acted too careless and stubborn to take an action.

My guests felt terrible. They were quite rude in response. I booked this hotel as I had checked that this had really good reviews but this was truly opposite to that.

6/10

Pleasant

26 Oct 2017

Verified traveler

This is ok for a business trip but not with family and kids

8/10

Excellent

14 Aug 2017

Delwar

I selected the best King room, the room we stayed have not meet my desire so far

Family

8/10

Excellent

13 Aug 2017

Sofian

Good vibes yet noisy

Rooms are noisy due to clubs downstairs however good service and good vibes in the hotels

6/10

Pleasant

13 Jul 2017

Zulfikar

Did not get the room till 7 pm

Family

10/10

Exceptional

19 Jun 2017

sukla

Howe Away !

It is always good ,for me ! Every time I come home - (Kolkata) , I keep a few days as a treat to me for The Park.
My stay here is home from home - so I ignore the little negative points - so far . Hope I can keep coming back - smaller price ,may be !!!

6/10

Pleasant

01 Jun 2017

Rohit

Dying hotel

The hotel has lost its charm. The service has deteriorated beyond imagination. They are charging nominal amount for \"Priority Check-in\" after saying no rooms available for early check-in.

2/10

Poor

15 May 2017

Mayeen

Just Terrible!!!

Starting from check-in to check out; it was just terrible. If this hotel is a five star then your avg motels should be rated 7 stars. And that pungent smell that reeks throughout the hotel...my god!

4/10

Poor

08 May 2017

Hossain

Horrible services

Place and get up of the hotel are very good. But staffs customer managing capacity is very poor. Even they did not provide regular room cleaning service properly. Can't even think that this is the same park hotel I stayed before.

6/10

Pleasant

28 Apr 2017

RAJKUMAR

ROOM ARE NOT AT PER WITH PRICE.TOILET FLASH IS NOT WORKING PROPERLY.

Family

6/10

Pleasant

27 Mar 2017

dharmendra

Nice place ,but much nicer at better rates availab

We are with my kid .but room is clumsy in the name of luxury premium . Some Ms. seems at the reception was arrogant in behaviour . She asked me for immediate early checking at 200 rs . Extra for pre checking at 12.05 pm. On saying no with all humbleness she behaves like some useless people came at the hotel . She needs to be reported .
I really find 70percent worth of my place .
Breakfast is nice ,but always a table full when you go around 9.30am

Family

6/10

Pleasant

21 Mar 2017

Vicky Singh

Location is perhaps the best possible in Kolkata. However the property needs some serious overhauling, The bathroom fixtures (taps, showers etc) needs to looked at, the plug points not working, just the small things. Hope the hotel management looks into these small details so that we can keep relishing this amazing place

Family

10/10

Exceptional

21 Mar 2017

Harsh

The Park was Superb

It wasn't fun to stay at Park.. they upgraded our room from luxury king to residency. Wish to leave ahead in future

Family

8/10

Excellent

18 Mar 2017

Verified traveler

A good hotel at the right price

A hotel at the right location with the necessary comforts

Partner

10/10

Exceptional

15 Feb 2017

RIPU DAMAN

enjoyed! comfortable stay .. neat and clean room! friendly staff and good food!! good wifi!

6/10

Pleasant

06 Feb 2017

Verified traveler

good location

The location is great. For the price we paid, the hotel was not up to the standards in terms of cleanliness, service, general ambience. Even for twin sharing rooms, they provide only one key to the room and if you and your friend are coming at different times, it's very difficult. They said it is for security reasons but every hotel in the world that I've stayed in, they provide two keys if there are two people in a room.

6/10

Pleasant

05 Feb 2017

S

It was a decent place. The room was spartan, but the bathroom was very well nicely designed and structured. The Club tends to be VERY noisy till the late hours of the night/early hours of the morning, particularly on the weekends. Also the sounds of revelry from the street at night travels to the rooms that are street facing. So, it is important to worry about the location of your room.

10/10

Exceptional

28 Jan 2017

Claire

Great stay

Stayed for 3 nights in January. Good location. Entrance slightly odd as pedestrian entrance is through cafe but no problem. Great buffet breakfast and had lunch one day too which was also a great buffet

8/10

Excellent

26 Jan 2017

Sanjeev

Nice location

It's very nicely located hotel. Though on lower side of luxury and spaciousness, location is USP of this hotel. You can walk to some of the old , traditional restaurants of Calcutta! Place of bubbling even at night !

Family

6/10

Pleasant

22 Jan 2017

Verified traveler

Staff very noisy - both housekeeping and at the restaurant (breakfast), who are more busy with their internal issues among themselves and do not really care much for the guests.

8/10

Excellent

19 Jan 2017

P

Good location in the middle of bustling Kolkata.

Satisfied with our stay. A pleasant walk just outside on Park Street with great restaurants.

8/10

Excellent

14 Jan 2017

Imran

Centraly located

Every thing was great . Apart from Hotel entrance, should be more spacious.

8/10

Excellent

28 Dec 2016

PAPIHA

Awesome Location!

Awesome because of the location. Its right on park street, next to trincas n oxford book shop. All the park street restaurants are walking distance. Esplanade and New Market are walking distance! Asiatic society is next door. The dharmatala bus stop is walking distance. Railway station is not too far. And airport also fairly reachable.

10/10

Exceptional

21 Dec 2016

Meetha

Great hotel tucked away in a prime location

Had a very good stay at this hotel. The breakfast was superb. The best was the personalized service and attention to anything we needed

8/10

Excellent

29 Nov 2016

joseph

MY stay was Very Good.

10/10

Exceptional

24 Nov 2016

Michael

Very central to the major attractions of Kolkatta within walking distance.
Great restraunts nearby and competitively priced..

Partner

4/10

Poor

23 Nov 2016

Verified traveler

Think twice

This was one of the worst hotels I've been to in India. I called the hotel twice to confirm a hotel car, however, there was no car to pick me up at 4:30 am. When I finally arrived at the hotel my room wasn't ready and waited 2 hours in the lobby for one. The lobby was a mess with dirt and cigarettes everywhere. Apparently the lobby turns into a club. The room is run down and bathroom below par. If you're choosing this hotel for work, the room is not well layout to get any work done. A few of my colleagues checked out to stay at the LaLit near by which was way better. Skip this place and stay at the LaLit.

6/10

Pleasant

21 Nov 2016

Lauren

Great location but run down

If you are going to Kolkata for the nightlife, this is the place to stay. There are multiple bars open late within the hotel and many more within walking distance.

The rooms, however, have seen better days. The corners were crusted with a layer of dirt that made it look like it had been a while since a deep clean, and the furnishings were worn down, despite the modern design. The shower was atrocious. You will hear every noise from the hallway and surrounding rooms, so bring your ear plugs. I would expect more from a hotel at this price range in metropolitan India.

6/10

Pleasant

09 Nov 2016

Dennis

Good central location for shopping

Overall a 3.5 star hotel but with great location. The entrance cafe ares is a bit dull for the hotel.

8/10

Excellent

08 Nov 2016

Indrani

Awesome location

Check-in was slow, overall great customer service....had to change room for street noise like honking.....buffet breakfast was overall better than average could add more options for people coming from western countries....female staffs are better than male workers to understand customer's needs i.e . Guy at reception during check-in did not understand meaning of honking when asked if room facing street will get noise.......stay here again for awesome location

Partner

8/10

Excellent

05 Nov 2016

amit

Excellent location for Diwali getaway

Excellent location, good breakfast spread. Lobby and the entrance is very unimpressive and confusing.

We were told that our room has been upgraded. Furniture and furnishings are very old and in - PARK like.

8/10

Excellent

22 Oct 2016

Ketan

Our stay at the park was extremely comfortable. Thanks for the hospitality.

Family

8/10

Excellent

17 Oct 2016

Verified traveler

centrally located good hotel

The only minus point very poor check in experience.

8/10

Excellent

15 Oct 2016

Amit S

Outdated rooms at an excellent location

This hotel sells as a 5⭐️ mostly because of it's location and a couple of bars it runs. The rooms need to be renovated bad. The bathroom could have been cleaner with a couple of more towels. Staff was friendly and understanding.

2/10

Poor

13 Oct 2016

Jay

The Park Hotel Experience Is Very Bed There Is No View In The Rooms. House Keeping Is Very Bed Food Food Category
Is Worst The Street Food. Their Is Dam In The Rooms. In Hotel The Most OF The Staff Trainee The Hotel Is Very Poor Management Is That Clear The Park Hotel Not A Five Star Category It IS Two Star Prperty.

Family

10/10

Exceptional

28 Sep 2016

Alexanderina

Fun and restful stay

This is the third time that I have chosen the Park Hotel during my stopovers in Kolkata and for good reason too ! Located in a cosmopolitan part of town - there's lots to do ! The hotel amenities are very good (pool, restaurants & chill out areas). All in all, a great base to explore from with good service (Porters, doormen and travel desk (JP) in particular) and modern ambiance.

Family

4/10

Poor

08 Sep 2016

Mannish

horrible check-in experience, outdated room

Check-in took 15 minutes; since I had booked thru expedia(at the lowest possible rate), so they kept on checking the worst possible room of their hotel; finally the manager asked the executive to give me a room (which as per them was a free upgrade); the other lady staff kept on doing her stuff(while I was standing in the queue waiting); she never bothered to ask me to check in at her counter; there was no bathroom slipper in the room; outdated furniture in the room

There was no buffet breakfast included in the tariff; by no means was it a five star hotel experience..

6/10

Pleasant

06 Sep 2016

Sirish

Not really worth staying here .

Made to wait for 20 minutes upon arrival. Asked for a room with a view but did not get it.The room a/c cannot be controlled! ! It's freezing cold at any setting. No hot water in the bathroom first 2 out of 3 days stay . bathroom very run down and ancient fittings.Room card key stopped working. Staff not very helpful except one or two . airport cab booked for return about 4 times but told by multiple staff as i settled the bill that i did not ask for the airport drop even at 1750rs charge not free.

2/10

Poor

27 Aug 2016

Verified traveler

One of the worst hotel with no sense of service.

The hotel forgot to send transport to the airport so we were stranded at the airport for 90 minutes. The hotel knew that I was traveling with unwell family member. I have all the mail trails. Repeated calls to the hotel went unanswered. Travel desk denied any booking despite having the booking confirmation in my hand. Finally we got a transport and reached the hotel and there also it seemed that they were less bothered. I believe one of the worst hotels if not the worst.

8/10

Excellent

29 Jul 2016

Sanjiv

Front desk service was not Upto mark

8/10

Excellent

13 Jul 2016

Nithin

Hotel location

Room service was slow. Hosekeeping is avg. as mini bar had limited variety.

Family

8/10

Excellent

15 Jun 2016

Vikas

Great Location

Great happening location. Great bars n restaurants in hotel. Good staff. V nice!

6/10

Pleasant

01 Apr 2016

Sanjay

It's a nice hotel and convenient location. Some of things need to be updated. There was no hot water in shower.

2/10

Poor

27 Mar 2016

Bandula

Would not stay at this hotel again

This is not a 5 star hotel. More like a two star. Other than the security at the entrance staff was very unfriendly. Too many unneeded stair steps. No hand rails constant knock on the door offering some sort of service. Would not stay there again

Family

8/10

Excellent

28 Feb 2016

Francis

Indifferent service from the reservation

Indifferent service at Reservation. Also they give only one key card and there were 3 of us staying in the room. Each time someone had to come from the reception to let the 2 persons without the key card into the room.

6/10

Pleasant

27 Jan 2016

ASHISH

Great Place with Low Flexibility

Stay was very comfortable. Booked through the website and it was a non refundable tariff. By error I booked it thinking that the 20K would be a 4 night special rate. But it turned out to be a 1 night rate which was very high for me by any standards. After many requests and emails there could not be any solution which could be provided by Park. Since it was an official visit I was bound by an upper limit which I could remit through the company. The rest I had to bear as a financial loss. I wish Park could be a little bit more flexible when handling frequent customers.

10/10

Exceptional

27 Dec 2015

Dipa

Good

Good area and everything near by and good hotel

Family

2/10

Poor

18 Dec 2015

Verified traveler

Definitely not three stars

I was quite disappointed with this hotel. I had heard it was one of the best in Kolkata but it is definitely not. There was damp in the room, hot water was a problem and generally the condition of the room was about 3 stars.

Family

6/10

Pleasant

16 Dec 2015

Verified traveler

The hotel room was very old looking. Need upgrade. Room temperature control didn't work and always felt very cold. However, hotel staff members were very good and efficient with their respective services.

Partner

8/10

Excellent

17 Nov 2015

Seema

I enjoyed Park but did not like the people smoking in the hotel rooms in spite of the rooms being non-smoking.Since the air conditioning circulates the smoke, I could get the smell in the corridors.I am allergic to the smell of cigarette smoke and get headaches.I would appreciate if you enforce your non smoking rule more efficiently.Otherwise my stay at The Park was great and I look forward to more visits in the future.

Family