Lytton Hotel - Kolkata

4/10

Poor

24 Feb 2026

Sankari

It was very dirty. Room was smelly. Bathroom is very unhygienic. Shower place is very unhygienic. Food was bad. I stayed here before too, but this time I am very frustrated. Not going there again

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Henry

Room spotless, friendly staff, a very good experience

Self

2/10

Poor

05 Aug 2025

Md Sazzad

This is not at all place to stay with such a amount too pricey no match to value for money

Leisure Family

10/10

Exceptional

24 Dec 2024

ender

good location, nice stay

Leisure Self

2/10

Poor

31 Jan 2024

Moin U

Cockroach all over place inside the room , bathroom appliances is old & dirty-living facility VS price is too high, not recommended for any overseas visitors.

Business_and_leisure Friends

2/10

Poor

25 Nov 2023

Assem

Nothing

Business_and_leisure Family

8/10

Excellent

18 Nov 2023

Safayet

Location: very good
Value for money: average

Business Family_with_children

8/10

Excellent

03 Aug 2023

Nandita

I love this hotel, its my second time staying at this hotel.

Leisure Partner

10/10

Exceptional

03 Apr 2023

Mahesh

Good

Leisure Family

2/10

Poor

04 Jul 2022

Girish

This hotel is highly OVERRATED as a 4-star and not really ready for hosting guests! While the staff made efforts to rectify gaps in service, the management has not equipped them to deliver good quality service.
1. “Confirmed” room unavailability - pre-confirmed and reconfirmed suite was not available and we were put in separate rooms in an older wing under renovation.
2. Check-in nightmare - beyond the room change, the check-in process was very slow and the access keycards provided didn’t work. We were shifted again to two other rooms where the issue continued throughout our stay.
3. Elevator/lift quality and availability - the access areas were blocked with furniture and construction materials with frequent unavailability of the lift, not to mention the dust and noise.
4. WIFI unavailability - totally UNAVAILABLE for most of our stay & we had to escalate the issue multiple times to then be told by the IT guy that there really was no WIFI on the floor area we were moved again to (despite being reassured otherwise).
5. Bathroom condition - poor water pressure in the flush, black silt in the bidet water, no hot water, poor quality towels that left huge amounts of lint
6. Smoking in non-smoking common areas - no compliance by some guests and no enforcement by the management; and we had to repeatedly ask the offenders to stop smoking outside our rooms.
This experience erodes trust in the hotel booking process via travel portals.

Leisure Family

10/10

Exceptional

05 Mar 2020

Murray

Perfect Location.

Pleasant stay and right on Sudder St.
Close to the Indian Museum and New Market.
A great place to base yourself in this bustling glorious city.

Self

8/10

Excellent

29 Jan 2020

SHOMRAT S

It was overall pleasant

Partner

6/10

Pleasant

11 Jan 2020

Verified traveler

Good location but Loud noise from lounge bar

The location is very convenient for tourists. However, the hotel has a lounge bar on the ground floor and the the loud noise and music disturbs until mid-night on most of the nights we stayed. The staff offered other rooms which were very small for three to sleep comfortably. Avoid this hotel if you are looking for peaceful stay. The overzealous service staff is always looking forward to tips.

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Verified traveler

Fairly well stay. Really appreciate front desk staff extending our checkout time by two hours to accommodate our flight times.

The overall cleanliness can improve a bit.

Friends_and_family Family

4/10

Poor

26 Aug 2019

Adhora

The rooms reserved through hotel.com are bad

They gave us a room that was damp and smelled. The room lacked sufficient light. We had better service when we booked for the next 2 days directly from the hotel. We got a better room.

Partner

6/10

Pleasant

21 Aug 2019

Giasuddin

Overall not bad for stay

1) The location is good.
2) Comparatively this hotel is better than other hotels in that area.
3) Room service is average, they have carried when called for need.
4) Kitchen is not enough clean & dining room has no sufficient lighting.
5) Rain water flooded in front of the stair that caused discomfort when moving out with a patient.

Partner

10/10

Exceptional

18 Aug 2019

Abu Bakar Siddiqui

Excellent location

Family

10/10

Exceptional

13 Aug 2019

MD MONOWAR

The hotel I would like to recommend to.

It was really a pleasure that I could stayed at this very beautiful hotel, booked through Hotes.com. I travel a lot, and this hotel fulfills my need very well. Very close to the New Market and other prime places, just a walking distances.The Breakfast was amazing, and so the behavior from the hotel staff.

Partner

8/10

Excellent

29 Apr 2019

Verified traveler

CCU stay

Have had just a couple of hours at this property. But it seemed to be good. They also packed breakfast for us as we had an early morning flight. Staff are friendly but
seemed like a must tip culture amongst the staff.They just barge into the room and wait till you handout some tips.

Friends

8/10

Excellent

19 Feb 2019

Verified traveler

Had great location for my purpose in Kolkata. Improved considerably since my last stay.

Business Self

6/10

Pleasant

05 Feb 2019

Sharon

The hotel was what we expected. Govind the owner and Birrum, Front Office Manager were very helpful. What brought the hotel down was the continuing of staff asking for tips. We understand that tipping is normal in India, however, one can only tip if and when the service being offered is of high quality, sadly the staff need to be better trained to not harass guests for tips.

8/10

Excellent

21 Jan 2019

Mohammad

Location good. Facilities limited.

They should develop their breakfast manu. Too poor to accept.

4/10

Poor

31 Dec 2018

Mohammad Rafiqul

Very comfortable....

Family

10/10

Exceptional

20 Dec 2018

Cynthia

Great hotel, great location.

The staff at the Lytton is exceptional. The location is perfect for exploring Calcutta.

Partner

10/10

Exceptional

19 Dec 2018

Munjurul

Excellent hotel

Good hotel with affordable price.

Family

10/10

Exceptional

05 Dec 2018

Trace

Central to old Calcutta, great service. Resturant food was excellent, buffet breakfast could be more choice however manager willing to expand buffet to meet our needs. Nice owner.

2/10

Poor

16 Nov 2018

Sam

Dirty room and bed, loud noise all night , bugs in bathroom.

4/10

Poor

20 Apr 2018

Sumeet

Expedia offered 15% discount on food and Beverage which Hotel declined. I think there is clear mismatch. Check in staff was very rude and arrogant. Hotel room was pathetic

2/10

Poor

18 Apr 2018

Verified traveler

On the Road

The hotel is located in bylanes and a really noisy neighbourhood. With lots of small shops around the hotel, there is absolute chaos which post 5 am. The rooms in the new wing are literally on the road and there is no way to escape the noise. We had made a booking for 4 days but left in 1 day. The hotel is old and everything is old too.

8/10

Excellent

27 Feb 2018

Dipa

Nice Hotel

Good hotel

8/10

Excellent

25 Feb 2018

Verified traveler

This hotel was bang in the center of town between the Esplanade and Park Street metro stations and a quick walk from both. Getting to different parts of the city was super easy via both Metro and Uber.

The street is a quiet street with very few honks and such at night. The room was clean, but it had an old window AC which I thought was weird for a nicer hotel like this. The shower was really good with tons of hot water and towels were clean and changed out everyday.

They were really accomodating with my luggage since I had a late flight and wanted to go out into town one more time before leaving. They kept my suitcase and gave me a little ticket for it. Very Easy.

6/10

Pleasant

20 Feb 2018

Verified traveler

Breakfast was bad

8/10

Excellent

08 Jan 2018

MD Nasim

Good location, very convenient but looking old

Good location, helpful staff.
Morning breakfast was also good.
Only problem we found, the hotel room was not clean when we arrived. We have to request in the lobby to clean the room properly.

Family

10/10

Exceptional

06 Jan 2018

George

Love this place

When in Kolkata I always stay at the Lytton. It is clean, friendly, and efficient. I always recommend it to my friends who are traveling to Kolkata. Wifi now available in all rooms is an added attraction.

Family

8/10

Excellent

12 Dec 2017

Md Abdul

Just average

Just average

Family

8/10

Excellent

04 Dec 2017

Christopher

Great location...

We had stayed here some years ago and returned again with friends taking 3 rooms. The hotel has hardly changed but that was not unexpected and it remains a nice comfortable place to stay while in somewhat chaotic Kolkata.

On checkin one room had not been properly serviced and we were disappointed with this oversight. The staff were always eager to help and indeed delivered such help.

The location is excellent for seeing lots of things, including the New Market. We would happily return. YMMV

Family

6/10

Pleasant

03 Dec 2017

late

Need a better WiFi system

Very good breakfast buffet, better than all of the other hotel buffets that I had experienced. Very near to the National Museum. But WiFi requires that the system needs to txt ur mobile, so if one doesn’t have it turned on, then one needs to be in the lobby to use WiFi...

4/10

Poor

02 Dec 2017

Gokulakrishnan

Not recommended

Bed ane blanket, pillows are not clear. Shower nozzle broken. Management not repaired it even after notification

6/10

Pleasant

17 Nov 2017

Saiful

Feel like something needs to be improved. Specially the restaurant. Owner surprised me. He smokes anywhere even infront of warning sign in hotel lobby itself.

10/10

Exceptional

24 Oct 2017

shanta

I enjoyed my time and stay beautiful staff thanks wot if

10/10

Exceptional

16 Sep 2017

Brian

Great hotel right in the heart of the city

We enjoyed it so much that we stayed 2 more nights.

6/10

Pleasant

11 Sep 2017

mohammad mizanur

OK if you want to stay close to New Market area

Rooms are OK. Wifi access requires local cell phone number which was really surprising as many international travelers do not have any local numbers. other than service and location wise its a good choice.

6/10

Pleasant

09 Sep 2017

Mohd

Unusual and uncomfortable

Hotel room was clean, good hot water. But no free WiFi internet, you must own an Indian cellular phone to get free WiFi in your room ( according to management), they charge you like a 4 star hotel, but you need to stay at their lobby to make loCal calls or use free internet. You must own an Indian cellular phone line to use free in room wifi. Even room service man asked money to lend me a temporary sim card. i am a us citizen, and visiting india for 5 days only. stayed other hotels in Mumbai where they have fast free WiFi and free local calls. My mother was with me, lot of hazard on the way to hotel lobby, room, high steps are everywhere. But hotel room service, breakfast was very good. Hotel.com shouldn't use free WiFi for this hotel.

Family

6/10

Pleasant

08 Sep 2017

Faisal

it is an average hotel

staying at Lyton for the last 37 years but this time it was pretty dissapointing. first of all the room had a leak
Commode so the water kept driipping the whole night then the AC water from upstars dropped diect into the outer body of the rooms Ac and made irritating sound the whole night and finally the wifi was terrible u have to connect at least 10 times in 2hrs to be connected which was not acceptable . complained for all of these without any thing resolved.. I want to give them a benefit of doubt as I really had a nostalgic attachement

6/10

Pleasant

30 Aug 2017

Iftekhar

Nice Hotel but ...

Has been a good hotel since my childhood days... But due to low level of maintainance over a period of time it has deteriorated... Need maintenance and renovation.

4/10

Poor

23 Aug 2017

Verified traveler

Not good for my staying in the hotel
So not recommended for hotel

4/10

Poor

23 Aug 2017

Sandi

needs a facelift

It was disappointing. When I arrived the TV remote had been de-programmed and therefore TV didn't work. Had to wait til the next day to have that dealt with. There is NO Wifi access in the guest rooms unless you have an Indian SIM card. If not, the only place you can access wifi is in the lobby. VERY INCONVENIENT! The first morning, the elevator was not working - it appeared to have been shut off!
The bathroom was not very clean and the hot water was intermittent.
The staff however were very courteous and helpful. They made every effort to address questions and concerns.

2/10

Poor

22 Aug 2017

Faizun

Old hotel not clean no wifi in room service not good

Partner

8/10

Excellent

16 Aug 2017

Tamanna

good but there is room for improvement in cleanliness specially of bathroom.

Family

10/10

Exceptional

06 Aug 2017

Verified traveler

Very comfortable stay.Front desk people are very warm and helpful.Got lot of support from them.Although the place is centrally located the surroundings are not very good.Buffet breakfast is good and overall food is good.