Name: The Lindsay
Address: Lindsay Street, New market area, Dharamtolla, 8A & 8B 10, Kolkata, 700087, IN

6/10

Pleasant

19 Jun 2026

Paul

Worth the money I paid but outdated interior. The hotel desperately needs a makeover but has massive potential. Ideally located in the middle of new market so sky’s the limit for this hidden gem of a hotel

Self

10/10

Exceptional

05 Feb 2026

Bina

Nice rooms, helpful staff. They helped my senior citizen mom with early check in and wake up calls too.

4/10

Poor

17 Jan 2026

Shashi

The room was not as described or pictured. Nothing deluxe about it. The bed board was old and worn off. It appeared the staff downgraded my room. Hotel in general is getting old and needs upgrades and renovation.

Self

10/10

Exceptional

24 Nov 2024

Christopher

Top value in the Centre

The revelation was the roof terrace restaurant and cocktail bar on the 10th floor. Fabulously cooked Indian menu, good cocktails and an eagle that swooped around the top of the building in search of pigeon.

Self

6/10

Pleasant

12 Oct 2024

Anthony

Excellent friendly staff. Good breakfast

Leisure Partner

2/10

Poor

09 Oct 2024

Sijo

This property is absolutely not recommended for people who would want a decent stay. It’s not clean, stinky and old dirty utensils…..

Self

10/10

Exceptional

20 Sep 2024

kHONDOKER JOBEDA

Very very close to New Market. Just Wow.

Family

8/10

Excellent

29 Aug 2024

Mahi

It’s a comfortable stay , Heritage appeal , The bell boy Raja is incredibly helpful , Room was a bit small , but given the historical nature it’s bearable ,Only slight discomfort is the noisy window ac , Rest it’s a fantastic stay , not to forget right in front of the iconic New market

Business Self

10/10

Exceptional

03 Feb 2024

Tenzin

Spot on location, hardworking and friendly staff & overall an excellent stay & experience !
Thank you to all the staff from Manager, Receptionist, housekeeping to the Guards for their service in making it a memorable holiday experience !

Leisure Family

6/10

Pleasant

11 Dec 2023

Brian

Meh...

We were given a different room than what we paid for. After complaining to Hotels.com they called and offered to show us the correct room. Hallways are dirty, linen not the nicest, towels stained. Very little hot water but typical for India. Probably a nice hotel in the day. Great location across from the New Market. Cleaning staff and front door staff were excellent and very helpful. Rooftop bar/restaurant was very nice.

Partner

2/10

Poor

12 Mar 2023

Azmal

A Horrific Experience

It was simply a horrible experience staying in Lindsay. I will never stay there again nor i will recommend someone. Support staffs were good and cordial. Even plates were using during breakfast , were so old no can imagine unless you experience thru it. Furniture were all broken down. Amenities were good.

Friends_and_family Family

2/10

Poor

16 Dec 2022

RAJIV

Very bad hotel

A bad experience. Service was rude and unhelpful. Room was much smaller than the photos showed. Very noisy part of town - not recommended at all for guests looking for a relaxed holiday. When we said that we would move out, the hotel refused to give any refund - we lost 11 days of paid stay. Maybe okay for somebody on a business trip in that area - book only for one day first and then see how it goes.

Partner

2/10

Poor

21 Apr 2022

Navonil

Room description is not what you get (Misleading)

I think there is a kind of scam going on - real (1) to (5) below - this is based on my experience.
(1) The description and photos are not the room that is given to you. When you say it to the receptionist, they argue and blame it on the platform (HOTELS.COM), However, I think Hotels.com cannot be blamed (based on my experience in several countries);
(2) The receptionist will call the hotel manager to show that they are trying to help the customer, but it is a charade. The manager will say, you can let the customer go by entering \"no show\". Obviously, this means you will lose some money as they flag you as \"no show\" - your card details are already with Hotels.com (this is the reason that I stayed in the hotel, rather than walkout);
(3) After manager disconnects, an additional choice is offered - pay 35-40% for the room you thought you booked (i.e., same description and the one you see in the photo). It appears that Lindsay has one Junior Suite (INR5,500+ GST). With that room rate, you could get a better room at a different hotel. A hotel that is is clean and not dated (with Lindsay, the theme of the hotel is nostalgia, but one may have both nostalgia and the clean rooms and facilities).
(4) I understood this to be a scam, since the receptionist asked me to check the room \"repeatedly\" before paying, First I thought he was being polite, but then it occurred to me that this is happening regularly (i.e., misleading customers) and they anyway know at that point guest cannot leave

Business

8/10

Excellent

18 Jan 2020

Verified traveler

Excellent location for central Kolkata tourist attractions. Very easy to walk to lots. Some great places for food right by the hotel too.

Leisure Self

4/10

Poor

25 Sep 2019

JACOB

The rooms are very old. AC is also not working properly

2/10

Poor

03 Jun 2019

Verified traveler

Hotels.com should not represent such worst hotel

The room was booked for 2 adults and paid accordingly, where my friend was local citizen who was supposed to stay with me. But they didn’t allow my friend to stay with me. So, I’ve checked out at midnight at booked another hotel through booking.com. It was a waste of money for me. Hotels.com should investigate this issue and should not harass any guest in future. We are paying for comfort, not to waste our money.

Partner

8/10

Excellent

17 Mar 2019

SAMIR

lindsay

It is a very conveniently located property with an average decore and ambiance- the staff is very helpful. Food is below avarage

6/10

Pleasant

27 Nov 2018

Neil

Standards are Slipping

1st stayed here in 2016 and as I liked it then, I would stay here again in 2018. What a regret. No smiles, no nice customer service and I even had the restaurant manager yell at me. Lobby staff dont know whats going on. The hotel is getting old and tired and could so with a face lift. Bed was as hard as nails. Glad I was only there for 1 night.

10/10

Exceptional

08 Sep 2018

MD AKRAM

Second time starting was very good

This was our second time starting here. This time the check in was lightning fast. Tom was good and clean. Amenities were educate. Breakfast was good. And New market, Hogg Market, bazar Kolkata, treasure island, sim mall is near

Partner

4/10

Poor

25 Jun 2018

MD AKRAM

Below the specs mentioned in website

I've booked for Deluxe Room with king size bed for ourself. I've sent one colleague to them before I arrive to confirm that.They confirmed that to my colleague. But when I reached the, they gave me to single bed. And those beds can't be joined. My 2 years old daughter slept in the middle without comfort. Next day they have us double bed. Toilet amenities were not adequate. In breakfast they don't offer only egg! Their only positive thing is their location.

Family

10/10

Exceptional

07 May 2018

Verified traveler

Very comfortable and well maintained room, in a very central Kolkata location. Nice rooftop restaurant. Free breakfast buffet is a plus.

2/10

Poor

18 Apr 2018

Verified traveler

VEry bad condition. The location is great

Family

8/10

Excellent

16 Apr 2018

mark

Great location with big room

Value plus in central Calcutta. Tourist area. Lovely big rooms. Very clean and today.

6/10

Pleasant

03 Mar 2018

Verified traveler

Hotel needs new floor coverings throughout. Hot water good. Internet good. Breakfast good. Could improve by providing/finding taxi drivers who are not crooks (rare in Calcutta).

6/10

Pleasant

28 Feb 2018

Arun

Nice hotel in the heart of New Market.

I will never book with Expedia.com again. You made an error and put only one person in a double deluxe room. I had to pay for my child almost AU$29 per night in a double bed room. Hotel is OK but the fee charged is not good. Expedia made a mistake and I had to pay extra $29 per night.

8/10

Excellent

24 Feb 2018

Habib

Good location.. not price worthy....

Pros: The location of this hotel is very good in terms of shopping. Just a narrow street in between hotel and new market. Breakfast is quite good. Rooftop bar & restaurant is also good.

Cons: Rooms are pretty small in terms of the amount you are paying for the room. Outside of front gate is always dirty and full of footpath shops. Staffs are quite unfriendly.

Family

8/10

Excellent

03 Feb 2018

Stephen

Central location

Opposite New Market in the centre of Kolkata but quiet enough. We took a Junior Suite, which was quite spaceous. The hotel is an older style place that has atmosphere. The trade off are rooms that are a bit tired. If you enjoy being in the lively centre this is a good place to stay.

8/10

Excellent

27 Jan 2018

Sudha

lindsay hotel

Excellent helpful and courteous staff. Although entry is not too great as it is off the street the location is good for those who want to explore and see Kolkata with the Indian Muesuem , Park Street , Victoria Memorial very close. Opposite New Market. Useful for shoppers .

6/10

Pleasant

23 Jan 2018

Verified traveler

A 3 star Indian Hotel

+'s: 5 min walk from the Indian Museum (A must see!) Nice staff. Appealing rooftop bar/restaurant. Safe. Fast elevator. Basic amenities provided. Bottles water provided in room. Buffet breakfast offered Indian & British options. Tasty fruit & great juices. Coffee machine with options for good coffee, cafe au lait, cappucino.
-'s: Be prepared for an electric hot water heater on the wall - takes about 10 mins before you can get hot water. Enough for a quick shower. No shower stall - water drains through the floor. Neither of these are a problem - but don't be surprised!

8/10

Excellent

12 Jan 2018

Farheen

Mediocre but provided necessary accommodations

The hotel was pricey for what we got. There were homeless people always sleeping outside the hotel and piles of trash/dirt right outside the door. I would expect them to keep their surrounding space clean, at least by the door. The hallways were dusty from not vacuuming and we develeoped severe dust allergies while in Kolkata so this did not help. Overall, the hotel provided all the necessary accommodations (nice rooms, restroom, daily cleaning, etc). The breakfast was terrible and lobby staff inattentive and not pro-active at all.. everyone seemed to be in a daze, not in a hurry to get anything done. I don't think it was worth the $70-$80 per night I paid.

Family

2/10

Poor

09 Jan 2018

Albert

Close to New Market

The hotel is close to New Market.
The staff don't provide toilet paper unless you ask. Even when the rolls empty they don't replace it when cleaning the room.

When cleaning the room they never replaced bed sheets in the 3 weeks i stayed there.

Some Confectionery i bought for poor kids on Christmas went missing. Cups that i used weren't cleaned properly.

Door pass had to be reactivated every few days.

My white socks were very dirty because floor never cleaned.

Buffet breakfast was all indian food. They cooked eggs only Christmas day.

2/10

Poor

06 Dec 2017

AJ

Cheated!

Hotel charged me additional occupancy fee even though the price for 1 adult vs. 2 adults + 1 child was the same online. It was a big mistake that cost me an additional 1/2 of my entire hotel bill. They forced me to sign at 11PM on arrival with my family. Since I booked on a busy weekend, there were no alternatives and it was a non-refundable booking. However, I will dispute with hotels.com since the bill doesn't mention and nor is there a policy on additional occupancy fee. Hopefully I can get my money back. If you want to have a traditional Bengali feel of poor quality Indian lifestyle and being cheated, feel free to stay here. If you are more American like me, because save yourself the trouble and go elsewhere or postpone your trip until you find a decent hotel.

Family

10/10

Exceptional

09 Nov 2017

Verified traveler

Celan & Comfort Stay

The hotel was perfect. Very clean and comfortable.
Breakfast not so many choices, but it was good.
Surrounding/nearby the hotel was just ok.

2/10

Poor

11 Apr 2017

Arman

Don't stay here!

The only redeeming thing about this hotel is the location. it's right next to newmarket so easy to get around for shopping at the local bazaar.

The front desk staff are neither rude nor caring - just indifferent. Couldn't care less what your needs or requests are. Won't even greet you when you arrive.

There was construction on the floor directly above us that went on from morning till 9 pm. When brought to the attention of the front desk staff they just casually mentioned they're building rooms upstairs.

Rooms are ok and comfortable. The AC didn't quite work in one of them.
I could go on about the many many complaints about this establishment. Spare yourselves the headaches. For the same cost you can definitely find better hotels in and around the area.

8/10

Excellent

27 Feb 2017

ASHOK

It was very good except approach

10/10

Exceptional

29 Jan 2017

Alexandra

Helpful staff and well positioned hotel.

Had a good stay at the Lindsay. We arrived at the hotel with a taxi booked from the airport by the hotel. All went very smoothly. The guy was outside with a name tag and we found him, no trouble. When we left, the hotel organised a taxi for us with the price set.

The room was large and comfortable. The staff were courteous and helpful and i would like to pick out Veer as being particularly helpful and a definite credit to the hotel. When we arrived we had a twin bed room but when we asked for a double room we were immediately upgraded without any issues.

The hotel is right opposite an indoor market and just down the road from a large park. We used the metro which is five minutes away.

The restaurant in excellent and is used by a lot of people not staying at the hotel. A large number of Europeans and Indians use it as it is recommended. A good example of the well trained staff was when i questioned having ice in my drink - very pleasantly, the waiter invited me to accompany him to the bar where i was shown the water purifier system which put my mind at rest.

All in all a very good stay and much credit due to the staff.

Partner

6/10

Pleasant

24 Oct 2016

Raymond

Centrally Located Budget Hotel

Great budget hotel in central location

8/10

Excellent

14 Sep 2016

Joe

Comfortable place in crowded shopping area

The room was clean and comfortable. The staff was friendly. Rooftop restobar has excellent food and views. The only thing that would make me hesitate to stay there again in the New Market area itself. Too crowded for me. But no complaint about the hotel.

8/10

Excellent

02 Mar 2016

Verified traveler

Updated historic hotel

Brief in-transit stay plus business meeting. Accommodated my late arrival. Room not cleaned to Western standards (e.g. glass table and mirrors)

8/10

Excellent

28 Feb 2016

Suzanne

Excellent views

There was a mix up in our reservation so we were upgraded for our first of four nights. The room was lovely but I have to say we enjoyed our regular room more as the view was excellent. Suggest that when making reservation to be sure to ask for a room facing market on high floor.

Partner

6/10

Pleasant

13 Feb 2016

Verified traveler

GOOD

This hotel is right in the heart of New Market. If you like the crown as soon as you step out of the hotel then this is it otherwise find another hotel. I liked it.

Family

2/10

Poor

10 Feb 2016

Raman

A hotel never to stay in

Really seedy hotel. The free breakfast was pathetic. Negligible choice ofered. Even the bread had run out. Was woken up at 11.30 PM by loud banging on my door...housekeeping wanted the iron back. Was over billed for room service twice. The Signature was forged on the bill. Hotels.Com should de-list this hotel as it is spoiling your standards

6/10

Pleasant

10 Jan 2016

Samina

will come again

We always stay here. All our family members prefer this hotel for the location. Breakfast is also good.

Family

6/10

Pleasant

06 Jan 2016

Flynn

Pretty good

Spent three nights there. Would stay there again, but might look around at other options. Staff was generally helpful, but some are not easy to understand due to heavy accent. No instructions provided on anything,for example, room safe, phone, wireless, etc. It therefore takes a little longer to settle in that at a hotel where things are a little more thought out. My major complaint was the on-demand water heater in the bathroom which provided hot water for 20 seconds... Literally. This required planning when taking a shower to wash the essential parts first :) The rooftop restaurant /bar was nice to have.. But the is nothing much to see up there. But you can sit outside which was a plus. Very nice pictures of old Calcutta on the walls all over the hotel for those who look old school photography... Like me.

6/10

Pleasant

21 Dec 2015

Navraj Singh

3 Day vacation in Kolkata

Good breakfast with Veg and No veg menu. The veg was better and kept separate.

Partner

8/10

Excellent

17 Jan 2015

Verified traveler

Much nicer stay than expected, I would recommend.

I came for business purposes and so this hotel is excellent for that purpose.

It has very fast internet speed and excellent and efficient staff. They provide free breakfast which is very nutritious and filling.. There is a roof top restaurant here that is good for business guests or just kicking back and relaxing after a hard days work or travel.

The hotel is in an old English style building with marble staircases. It has been done up tastefully and appropriately with the restaurant bar and grill on the roof very modern and playing modern western music. I loved it.

Their same day laundry service is also very good.

8/10

Excellent

30 Jan 2013

Verified traveler

Please improve your room service menu....you should have some more snacks.

4/10

Poor

30 Jan 2013

Verified traveler

Great location

Location is great, room service very poor, receiption in not friendly, linen were very old, aircooler not cooling enough and noisy, breakfast was served partially frozen. I'm not recommend this hotel on this price

2/10

Poor

08 Nov 2012

Verified traveler

filthy hotel

Stop Booking this hotel on the Wesite. Not Worth the Price that they are charging

2/10

Poor

16 Oct 2011

Randi

Awful Experience at Hotel Lindsay

Had a horrible experience at Hotel Lindsay. Money was missing from our room after it was cleaned (without our permission), laundry was lost, management was incredibly rude and dismissive when the problems were brought to their attention. Room is not in good condition, hot water is intermittent, neighborhood is nothing special, breakfast is gross. The prices in the restaurant are too high. The only thing I can say for the place is that the elevator man was sweet and the bellboys are polite. The place gave me a very bad taste and ruined my stay in Calcutta. I would not recommend Hotel Lindsay to my worst enemy. Stay away!!