Au Grand Hotel de Sarlat - Pavillon Selves

France , Dordogne
SARLAT LA CANEDA, Avenue de Selves, 93
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50 reviews shown

10/10

Exceptional

04 Sep 2025

GARY

A nice property and the rooms were well appointed and clean

Leisure Partner

10/10

Exceptional

13 Aug 2024

Carolyn

The buffet breakfast was lovely. The staff were kind and helpful.

Leisure Family

6/10

Pleasant

02 Jul 2024

Mark

The Grand..not so

We booked the Grand Hotel as its facilities included a health suite including a pool,sauna & jacuzzi to relax in after a 4hr drive,however upon arrival we were told that the Jacuzzi was unavailable.
I also requested a bath in the bathroom which was ignored as we were placed in a room with only a shower..
3rd minor whinge was the fact the double bed was made up of 2 single mattresses which inevitably during the night parted.
And finally due to these discrepancies, i asked for a complimentary breakfast or even a price reduction on the €16 pp cost,which was dismissed as i made my booking through Hotels.com..whatever that meant..

Partner

6/10

Pleasant

02 Jul 2024

Verified traveler

Staying in 4 star hotel in sarlat.

Weather was cool.the location was excellent. But these hotels should not be 4 star it should be 2 and 1/5
The noise was 2 much.
The bed was disaster. We couldn't sleep comfortably.
The tv power was on all night that makes room shine. They should have the tv that power should be under the tv not a side.

Partner

10/10

Exceptional

20 Aug 2023

Aaron

very nice! would go back!

Leisure Family

8/10

Excellent

28 Sep 2019

Dr.Mark

Good location, amenities; staff are first-rate. Property condition is ok, just a bit time-worn.

Leisure Family

8/10

Excellent

19 Aug 2019

Tricia

Need more cleaners

Excellent location.
Over an hour delay for check in as room not cleaned. Seemed the same problem each day!
The Manager was lovely and got us a drink for our inconvenience.
Location was excellent and the pool area very nice

Partner

8/10

Excellent

06 Sep 2016

Verified traveler

Bright, clean hotel close to town center

Spacious lobby and greetings of front desk impressed us at the beginning, followed by informative recommendations for our dinner in town with detailed map. Although swimming pool (which was one of the important reasons to choose this hotel) was closed for repair, I got good impression to such friendly and helpful staffs and clean and spacious room.

8/10

Excellent

29 Aug 2015

Omar Ernesto

Decent 3-star hotel but not 4-star as it claims

I spent one night on this hotel on August 14. This is a nice hotel but it cannot qualify as a 4-star hotel, according to internationl standards. I would rather say it is a decent 3-star hotel... The room is tiny. Breakfast is fine; and the service is correct. The hotel is located in a nice area, walking distance to where the Saturday market takes place, which is a real must!!

Family

8/10

Excellent

26 Jul 2015

Lois

Restful spot.

Great stay...it was very hot so great to have a swim in the afternoon as a break from the heat. Shade readily available to rest under also.

Partner

4/10

Poor

12 Jun 2015

David

4 star hotel that should be a 3 star.

I don't know how this hotel rates as 4 stars. It is a 2 star hotel. We paid a low price, so it was ok, but as a couple we wanted a four star experience. We couldn't wait to leave the hotel.

Partner

8/10

Excellent

31 Jan 2015

Verified traveler

Stayed here on our way to the caves, it was a great spot.

8/10

Excellent

01 Oct 2014

Verified traveler

Very nice hotel and very quiet.

Staff were very friendly and anger to help us in our requests.

Partner

6/10

Pleasant

25 Aug 2014

Tony B

Great Location

We stayed here about 10 years ago and rated this Hotel highly but were a little disappointed this time. The room only had a shower [no bath] and a window straight onto the main road at ground level. The weather was very good but the pool cover was on the whole of our stay with just 1 portion of the cover open. The adjoining garden was a bit overgrown and not very inviting.The staff were very helpful though !

Family

8/10

Excellent

19 Aug 2014

Charles

Four Star in Sarlat

The staff were extremely helpful and friendly. The location is fantastic. Since we were traveling as a family, I wish we could have had more people in one room, but that's what keeps the four star rating. I wish we could have stayed longer ...

Family

8/10

Excellent

09 Aug 2014

Verified traveler

Close to town but far from the riff raff

The stay was very good. However there was some confusion with my booking and I wish the hotel would have contacted me directly when they realized this instead of just canceling my reservation without telling me. Thankfully they still had the same room available, but I would have appreciated a heads up. They had my phone number and email address when I made the booking so there was no reason for them not to contact me other than laziness. And on top of them, when I arrived and told me my reservation was canceled, they didn't even apologize for the inconvenience, instead made it seem like it was my fault! Other than the initial struggle, the hotel was really great; very comfortable and really very friendly. Breakfast was overpriced.

10/10

Exceptional

06 Aug 2014

Sandy

We loved Hotel DeSelves

We were extremely pleased with this hotel. The staff was pleasant and helpful, the facilities were modern, and the pool was an unexpected pleasure. We loved Sarlat and Hotel de Selves! We recommend this hotel to anyone traveling to the Dordogne region of France. You won't be disappointed.

10/10

Exceptional

20 Jun 2014

Bryan

Modern hotel just outside the town

Stayed here before, five or six years ago, and chose it again because it has parking outside or garage parking for 13eu a night. No restaurant, but that is not a problem as so many good place to eat in the town. Staff very friendly and always there to help. Would recommend to anyone as standard is absolutely excellent.

6/10

Pleasant

07 Jun 2014

Good service but not quite what I was expecting...

The hotel was well located and within easy walking distance to old town Sarlat. The parking was easy and free on the street for both days of our stay. The staff was very helpful and quite knowledgeable. However, the room we were given was down a dark main floor corridor and although large and spacious, felt like a cave. The free Wi-Fi was difficult to access and it was incredibly slow and/or didn't work at all. The access to the computer was convenient and much appreciated but it was also quite slow and didn't work well for us due to a bad or nonexistent connection. A large selection breakfast was offered each morning for hotel guest at 14 euro each.

Family

8/10

Excellent

21 May 2014

CTC

Good, not great, hotel

Beautiful lobby area, with pool and jacuzzi, attached. Corridors and room were OK. Several blocks from town, but access was good.

10/10

Exceptional

14 May 2014

Roy

Book superior room

Staff very helpful, clean, convenient, and quiet. Many restaurants nearby.

4/10

Poor

25 Mar 2014

Verified traveler

overnight stay

Hello, i found the staff helpful and friendly,but the double room very small and the bathroom and shower small.Very little space.Would not have stayed any longer than one night .Maureen Pierce

Partner

8/10

Excellent

20 Jun 2013

Verified traveler

Good with a pool

Staff were friendly, room comfortable, swimming pool and jacuzzi lovely, and just a short walk to the centre of Sarlat. A friendly chap on reception lent us umbrellas too. We didn't have breakfast- went to the patisserie instead.

6/10

Pleasant

13 Jun 2012

Jeffrey

Not in city center, but did not see any that were

Sarlat is a charming city, but I think must who go there are touring the Dordogne. It was not too far to walk to city center, but it was not right out the door.The hotel was comfortable. The room was adequate in size. We would stay there again, but did not find its amenities justified a four star ratinig.

Partner

10/10

Exceptional

16 May 2012

Jennifer

Very pleasant!

It is far from the train station but I walked it with my luggage and would do it again. The staff were very accommodating and arranged a rental car for me (picking me up at the hotel). I loved the pool (I was the ony one swimming) and the breakfast was wonderful Would definitely stay here again!

6/10

Pleasant

13 Apr 2012

Herve

Good but bland hotel

The hotel is in a good location: Walking distance from the gorgeous medieval town center in a street with free parking. This is a clean and well maintained hotel. According to French standards, the room and bathroom were fairly large. The shower only had a curtain, which was fairly low key. Decor and style was quite bland. The continental breakfast was OK but not impressive. We didn't have the opportunity to test the pool.
Overall, this is a good hotel for a one-night stay as we did, but it might be quite boring for an extended stay.

8/10

Excellent

21 Jan 2026

Jérémy

Très bien

10/10

Exceptional

18 Jan 2026

olivier

Accueil très sympathique. Jacuzzi et piscine au top

Partner

10/10

Exceptional

11 Dec 2025

Roland

Personnel très accueillant, un superbe hôtel bien placé à proximité du centre médiéval. Très bon petit déjeuner.

Partner

6/10

Pleasant

10 Aug 2025

Goretti

Hotel con habitaciones obsoletas, la limpieza nefasta (debajo de las camas y esquinas tela), el solarium es de tierra pero la ubicación es magnifica, tiene horario de piscina muy amplio y es semicerrada. No considero que merezca tener 4* salvo por su ubicación y piscina. El jacuzzi no estaba operativo, la sauna no fui. La ubicación de 10 y la piscina muy bien. No repetiría en ese hotel basándome en calidad precio. No encuetro donde poner fotos.

8/10

Excellent

06 Aug 2025

Nathalie

Un bon hôtel

Nous sommes restés 4 nuitees. L'Accueil de l'hôtel était très sympathique, et le personnel du ménage également. Nous avons apprécié que le personnel vérifiait que nous séjournions bien dans l'hôtel quand nous y entrions : sécurité top. La chambre était agréable, mais nous avons dû résoudre un problème de lumière, car il n'y a aucune lampe au plafond. Nous avons dû deviner qu'il fallait tourner les lampes de chevet en l'air pour être correctement éclairés, et avons réclamé une lampe pour le coin micro, qui nous a été promptement fournie. La salle de bain était très propre. Les peignoirs de bain et petits chaussons fournis par l'hôtel étaient appréciables pour aller à la piscine, chauffée à 26° (elle parait cependant plus fraiche si le soleil n'a pas chauffé longuement le toit ouvrant). Malheureusement, le jaccuzzi était en panne pour plusieurs semaines, nous a-t-on dit. Nous aurions peut-être dû demander un petit dédommagement car ces équipements avaient fait la différence pour notre choix. Les petits-déjeuners étaient bons et avec du choix. En tournant un peu, nous sommes toujours arrivés à trouver de la place non payante sur l'avenue où est situé l'hôtel. Il y a une crêperie hollandaise sympathique dans une rue adjacente, et les commerces et restaurants de Sarlat sont à 5 mn à pied.

Friends_and_family Family

8/10

Excellent

23 Feb 2025

christophe

Week-end à sarlat

L’accueil de l’hôtel est parfait et efficace. Son organisation est bien détaillée ainsi que pour le stationnement de votre véhicule. La chambre avec terrasse est très confortable et il est agréable que celle-ci soit équipée de peignoirs et chaussons. L’accès au spa es t facile de 7h à 23h. Un bémol tout de même, la température de l’eau de la piscine ne demande qu’à être chaude, de même pour le jacuzzi qui affiche 33c•, trop froid pour profiter pleinement et se détendre. L’hôtel est très calme. Le petit déjeuner est de qualité pour un tarif raisonnable. L’hôtel propose une sélection de restaurants à proximité pour notre confort. Il est juste conseillé de réserver et de s’assurer de l’ouverture surtout en hiver. Je

Partner

6/10

Pleasant

21 Aug 2024

christophe

Un peu juste pour un 4 etoiles

Spa en panne _ chambre standard assez petite. Rapport qualite prix élevé. Par contre bonne situation géographique.

Partner

8/10

Excellent

11 Feb 2024

Olivier

Du plus et du moins

Joli hotel avec piscine chauffée, spa et sauna compris dans le prix des chambres avec accès de 7 h à21h . Tres bon emplacement. Malheureusement le spa était plein de chlore et la sauna pas tres chaud. Litterie peu confortable.

Partner

6/10

Pleasant

01 Jan 2024

Jordan

Correct

Séjour pour le nouvel an. L'hôtel est correct. Un peu déçu par le ménage. Que les draps ne soient pas changés cela ne me dérange aucunement, seulement un coup d'aspirateur ne ferait pas de mal...
L'accueil était très agréable. Dommage pour la piscine endommagée, nous avions choisi l'hôtel en partie pour cela. Un petit geste commercial n'aurait pas été de trop.

Partner

10/10

Exceptional

03 Sep 2023

Jackie

NOUS AVONS PASSES DEUX NUITS DANS CET ETABLISSEMENT, ma femme et moi sommes ravis

Partner

8/10

Excellent

14 Aug 2023

John

Je recommande

Une nuit de passage dans cette tres belle ville de Sarlat. Hôtel méritant ses étoiles, je recommande.

Self

10/10

Exceptional

09 Aug 2023

Ludovic

Environnement et personnel exceptionnel

8/10

Excellent

31 Oct 2021

Jean-Yves

Très bon accueil et service très agréable.

Séjour agréable. Avons profité du sauna, piscine chauffée très agréable et jacuzzi tard le soir. Petit déjeuner agréable.
Service sérieux.

Partner

10/10

Exceptional

29 Aug 2021

sophie

Très bon w-end . Le personnel très bien
La chambre très bien . Le massage au top !
La piscine à notre goût, trop chaude .

Partner

8/10

Excellent

22 Aug 2021

Karine

Tres bon sejours petit bémol nous n avons pas pu bénéficier du jacuzzi cause sanitaire dommage car a la base on avait réservé ce sejour un peu pour sa..

Partner

10/10

Exceptional

31 May 2021

Verified traveler

tres bon accueil... belle piscine

Leisure Partner

10/10

Exceptional

26 Aug 2020

Olivier

Situation pratique et belles prestations

Bel hotel bien rénové a qq pas du coeur de Sarlat. Et une jolie piscine semi couverte qui fait toute la différence et qui permet de se reposer entre 2 repas. Tres sympathique d'autant qu'a defaut de parking on peut laisser sa voiture dans la rue sans parcmetre !

Partner

10/10

Exceptional

11 Aug 2020

BEGAUD

supet

..,

Partner

6/10

Pleasant

07 Aug 2020

Johan

Loin des étoiles affichées !

Séjour de 3 nuits, je reste sur ma faim. Un 4 étoile ? J aurais plutôt donner 2 étoile. Nettoyage des chambre moyen , ils prenne serviette suspendu et ne remettent pas d autre du coup 2 serviette pour 3. Peti dej a 16€ qui est excessif sauf si vous venez les premiers. Nous étant en week-end court nous prenions notre petit dej à 9h30 et avions moins de choix, il ne prévois pas un choix égale au premier et au dernier.
Point positif l’emplacement à proximité du centre historique.
Prix élever par rapport au service que l’on pouvais attendre

Friends_and_family Family

4/10

Poor

15 Jul 2020

Jean-Philippe

Ensemble satisfaisant sauf que la chambre avait un groupe de climatisation tout à côté qui a démarré tous les 1/4 d’heure durant toute la nuit.
Autant dire qu’il est difficile de dormir dans ces conditions...
à ce prix pas normal...

Partner

6/10

Pleasant

30 Dec 2019

cyril

Décevant pour un hôtel 4 étoiles

La chambre et trop bruyante en bordure de routes et un chauffage bruyant

Partner

6/10

Pleasant

23 Aug 2019

Yann