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Itc Grand Central

Mumbai · India

287, Dr Babasaheb Ambedkar Rd, Parel, MumbaiView location

9.0/10Excellent728 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location8.2/108.2
Neighborhood7.6/107.6
Value9.0/109.0
Amenities9.2/109.2
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Itc Grand Central

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at Kebabs and Kurries, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Mumbai?

This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions.

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Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer. KEM Hospital - 0.

8 km / 0. 5 mi- Tata Memorial Hospital - 1. 1 km / 0. 7 mi- High Street Phoenix Mall - 1. 8 km / 1. 1 mi- Alibag - 1. 9 km / 1. 2 mi- High Court - 1. 9 km / 1.

2 mi- Peninsula Corporate Tower - 2 km / 1. 3 mi- Palladium Mall - 2. 1 km / 1. 3 mi- Siddhi Vinayak Temple - 2. 8 km / 1. 7 mi- Shree Siddhivinayak Ganapati Temple - 2. 8 km / 1.

8 mi- Prince Aly Khan Hospital - 3. 2 km / 2 mi- Nehru Centre - 3. 3 km / 2 mi- Nehru Planetarium - 3. 3 km / 2 mi- Worli Sea Face Promenade - 3. 9 km / 2.

4 mi- The National Sports Club Of India - 4 km / 2. 5 mi- Mahalaxmi Racecourse - 4 km / 2. 5 mi.

In the heart of Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a 5-minute drive of Tata Memorial Hospital and Mohammed Ali Road. This luxury hotel is 3 mi (4.8 km) from Haji Ali Dargah and 3.9 mi (6.2 km) from Crawford Market.

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Mumbai? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Car required Professional property host/manager LEED Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is required for transportation to and from this property.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1652 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 2000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

KEM Hospital 0.7 km / 0.4 mi
Tata Memorial Hospital 0.9 km / 0.6 mi
High Street Phoenix Mall 2 km / 1.2 mi
Palladium Mall 2.2 km / 1.4 mi
Sewri Fort 2.9 km / 1.8 mi
Siddhi Vinayak Temple 3.1 km / 1.9 mi
Lamington Road 4.1 km / 2.6 mi
Nehru Planetarium 4.3 km / 2.7 mi
Mohammed Ali Road 4.4 km / 2.7 mi
Mahalaxmi Racecourse 4.5 km / 2.8 mi
Shivaji Park 4.5 km / 2.8 mi
Nehru Centre 4.6 km / 2.8 mi
Worli Sea Face Promenade 4.8 km / 3 mi
P.D. Hinduja Hospital & Medical Research Centre 4.8 km / 3 mi
The National Sports Club Of India 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 242
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
Show 37 more facilities & services
  • Room serviceExtra charge
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 4
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLUB CITY VIEWRoom • CLUB CITY VIEWROO.CB-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB EXECUTIVERoom • CLUB EXECUTIVEROO.CB-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BED • 1 Bedroom • 29 m²DBL.CV-QN
    DOUBLE CITY VIEW QUEEN BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE WITH VIEWSHOUSE • WITH VIEWSCTG.WV-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    HOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESS CITY VIEWRoom • BUSINESS CITY VIEWROO.BS-CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB WITH VIEWSRoom • CLUB WITH VIEWSROO.CB-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    Room CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVEDBL.CB-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Itc Grand Central

    DOUBLE CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

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    Itc Grand Central

    SINGLE STANDARD

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
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    STANDARD

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    Room code: SGL.ST

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  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEW • 1 Bedroom • 29 m²DBL.CV-EJ
    DOUBLE EXECUTIVE CITY VIEWPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

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    Facilities with extra charge

    • Wi-fi

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    Itc Grand Central

    DOUBLE EXECUTIVE CITY VIEW

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    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Facilities with extra charge

    • Wi-fi

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  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

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    Itc Grand Central

    DOUBLE EXECUTIVE

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

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    Room code: DBL.EJ

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  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

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    Itc Grand Central

    DOUBLE EXECUTIVE QUEEN BED

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

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  • Room CLUBRoom • CLUBROO.CB

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

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    Itc Grand Central

    Room CLUB

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

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    Room code: ROO.CB

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  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

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    Itc Grand Central

    DOUBLE CLUB

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

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    Room code: DBL.CB-1

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  • SINGLE CLUBSINGLE • CLUBSGL.CB

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    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

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    Itc Grand Central

    SINGLE CLUB

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

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  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

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    Itc Grand Central

    DOUBLE KING SIZE BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

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  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV-1

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

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    Itc Grand Central

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-1

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  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Itc Grand Central

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

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  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

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    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

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    Limited room details from hotel

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    Itc Grand Central

    HOUSE STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

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  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Itc Grand Central

    Room EXECUTIVE

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

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Guest reviews

What other guests saying about Itc Grand Central

9.0
Excellent
728 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.2 /10
Neighborhood
7.6 /10
Value
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Riyadh Rajjak
The best hotel I have been too by far. From start to finish.
Self
6/10
Pleasant
28 Jun 2026
Paul
Room ok. Bathroom tired. AC good.
The breakfast was average.
The Irish bar was a disappointment as was immediately next to the restaurant and was a thoroughfare. Used plates being stacked on the bar so not at all inviting to have a relaxed drink.
Might consider returning if working again the area but only for convenience.
10/10
Exceptional
31 May 2026
Shreya
Loisy was absolutely fantastic! She went above and beyond to make my guests feel special and helped create such a wonderful experience. She was thoughtful, organized and always willing to help. Her attention to detail and genuine care made all the difference. so grateful for everything she did and couldn’t have asked for better support. Thank you, Loisy
10/10
Exceptional
03 May 2026
Michael
I have traveled extensively and stayed in literally hundreds of hotels. This was simply the best.
Self
10/10
Exceptional
24 Mar 2026
Rohan Hemnath
spent a week there, amazing hotel super clean room and the facilities were top notch. Enjoyed the breakfast a lot of vegetarian options. also getting around from the hotel to south mumbai was a breeze. definitely recommend this place.
Family_with_children
10/10
Exceptional
14 Mar 2026
Ramesh
I have not availed SPA services.
Family
10/10
Exceptional
26 Feb 2026
Cassandra
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Self
10/10
Exceptional
24 Feb 2026
Jessica
Staff, facilities, rooms, breakfast, location - all exceptional!
10/10
Exceptional
22 Feb 2026
Chirojit
Yes
8/10
Excellent
05 Feb 2026
Dhirendra Dahyalal
Great central hotel
Leisure Partner
10/10
Exceptional
03 Feb 2026
Roshni
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Leisure Family
10/10
Exceptional
01 Feb 2026
Dhananjay
Very courteous and professional staff. Helping throughout our stay.
10/10
Exceptional
18 Jan 2026
ernest
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
10/10
Exceptional
08 Jan 2026
Khozema
Clean room, and staff
Partner
10/10
Exceptional
05 Jan 2026
Christopher
Beautiful hotel, great service, wonderful
10/10
Exceptional
30 Dec 2025
mushtak
Extended my stay here and stayed for 17 nights in total, and booked 2 Executive rooms.
Amazing staff....from the entrance to the hotel by the security guards and welcoming Indian dressed greeter to the reception staff to the catering staff to the house cleaning staff (especially Rashuvir), they were ALL absolutely fabulous. Even the breakfast chef would prepare my special cooked sausages perfectly (and he remembered this everyday without fail!). Any request was perfectly executed and relayed to all the staff as a reminder for next time. Wow amazing training, and genuine responsive staff. 100% satisfied. Will DEFINITELY stay here again (stayed here twice now). Wouldn't even dream about staying anywhere else. Keep up the good work :). You guys are a shining example of amazing Indian hospitality.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Omar
Great
10/10
Exceptional
16 Dec 2025
Asheeth
Room was large, very clean with a basket of fresh fruit to welcome us. The bathroom was spacious and shower was excellent with hot water. Staff would stop by and ask if we needed anything. The breakfast was sumptuous and though a buffet staff was always available to get us our coffee or bring the omelette over from the station. They have a cocktail hour from 6:00 pm to 8:00pm on the 30th floor with beautiful views of the city. I’ll be back.
Partner
10/10
Exceptional
13 Dec 2025
JAYESH SHARATCHANDRA
Everything is so super always as we visit every year
Friends_and_family Family
8/10
Excellent
06 Dec 2025
Renu
Service during breakfast was not up to the same level as the previous visit.
Leisure Self
6/10
Pleasant
05 Dec 2025
Gordon
Nice welcome at the door from the gate and door staff but that's where the pleasantries ended. Reception somewhat indifferent, not at all helpful or welcoming. Room (ITC One) absolutely huge but feels dated. Marvellous views from the windows to the Mumbai skyline. Breakfast has good Indian and western choices in a dining room style. Good pool and gym. Irish bar on site and a couple of restaurants.
Overall, very underwhelming and easily forgettable I'm afraid. Probably wouldn't return unless other similar establishments full.
Partner
10/10
Exceptional
01 Dec 2025
Payal
I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Alex
Wonderful stay! Beautiful hotel in the center of the city and the staff was the kindest I have experienced. Nimisha At the front desk in particular was very helpful. I can’t wait to stay again when I come back.
Leisure Family
8/10
Excellent
30 Nov 2025
Asheeth
I was asked while checking in if I wanted coffee sent up to my room. I said yes but coffee never sent. The water was cold in the shower. The restaurant Kebab and Kurries couldn’t handle a credit card transaction agains my US issue card. I had to to the reception to use their card machine.
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
Sandip Chunilal
The hospitality of the hotel staff was exceptional from the moment I arrived.
They even arranged for someone to bring me a sim for my mobile.
Brilliant service and excellent customer service and care.
Leisure Family
10/10
Exceptional
14 Nov 2025
Anamitro
Clean room with welcome snacks. Nice breakfast options. Good staff.
10/10
Exceptional
06 Nov 2025
Michaela
Luxury stay with pleasant attentive staff
Leisure Partner
10/10
Exceptional
10 Oct 2025
Arun
Amazing service. Very friendly staff and GREAT food.
Breakfast and high tea were the high points.
Very clean rooms and bathrooms.
Business_and_leisure Family
2/10
Poor
05 Oct 2025
John
The staff from the management on down are inflexible, unfeeling, and unwilling to help a client outside of their very tightly followed rules. Management when presented with the issue was snarky at best, but again unwilling to help a client with an issue. The hotel is lovely. The management staff is not.
Business Self
10/10
Exceptional
03 Oct 2025
Pushkala
Peaceful stay
Business Self
10/10
Exceptional
02 Sep 2025
Manali Krishnagopal
Amazing experience
Leisure Self
10/10
Exceptional
04 Aug 2025
David
Really nice hotel… great gym and pool. Convenient location.
Business
10/10
Exceptional
07 May 2025
Mukul
We had a great experience and will return.
10/10
Exceptional
20 Apr 2025
somyadeep
I booked this place for my parents, they loved the service and hospitality. Overall a pleasant stay

One thing though, I asked for a birthday gesture for my dad, but somehow the greeting card addressed my sister instead of my dad, even I asked for that specifically. I think it might have happened as i booked the room under my sister name.
My family was a bit confused lol as I wanted to surprise them with this pre celebration and couldn't figure out. Not a big deal, but I hope so next time please be careful about the arrangements haha.

Hope to stay next time soon
Leisure Family
10/10
Exceptional
10 Apr 2025
Ashwini
Excellent
10/10
Exceptional
18 Mar 2025
LOKIT
Excellent service and good looking rooms. We stayed only for one night and hence couldn't really explore all the amenities.
Partner
10/10
Exceptional
16 Mar 2025
Mohit
Nice rooms & great stay
Business Family
10/10
Exceptional
16 Mar 2025
Dharmesh
was food
10/10
Exceptional
22 Feb 2025
KEVIN
The hotel is awesome. Had all three meals there for several days before starting a cruise. The staff are amazingly friendly and welcoming! The property is impeccable clean and up-to-date.
Leisure Partner
8/10
Excellent
28 Jan 2025
Anusha
We stayed for one night. We got to experience the Republic Day Celebrations it was lovely opportunity
Leisure Family_with_children
10/10
Exceptional
19 Jan 2025
neil
Super stay excellent service
Leisure Partner
8/10
Excellent
25 Dec 2024
Renu
The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
Business_and_leisure Family
8/10
Excellent
18 Nov 2024
ALI
Nice hotel but nothing around it. Some restaurant staff were great while a lot of them were in another world. The reception and bell boy staff were very good
Business_and_leisure Partner
10/10
Exceptional
15 Nov 2024
Suresh
The property was great.
Leisure Friends
10/10
Exceptional
06 Nov 2024
Jagdish
Checked in late last night - was able to check out late due to Marriott life time Platinum status - don’t know anything about area surrounding the hotel. Selected this hotel for its proximity to Dadar Station - plan to take train to Baroda at 3 PM with 2 heavy bags brought from USA - hard to take on domestic flights in India!
10/10
Exceptional
06 Oct 2024
John
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Business Self
10/10
Exceptional
03 Oct 2024
Carlos
This hotel is very elegant, we stayed at 3 different hotels in India during our 15-day trip, the ITC Hotel is by far the best property out of the 3, although it is about $40 more per night than the other two properties. Still it made a huge difference in elegance. Location is also pretty good as it is close to multiple touristic attractions in south Mumbai and a couple of shopping malls.
Leisure Partner
8/10
Excellent
17 Aug 2024
CHIU YONG
Excellent stay and service staff are well appreciated
10/10
Exceptional
10 Jun 2024
ARUN
Great Hospitality at the itcgrandcentral
Thank you Akshay Sharma the Manager and Team for taking so good care of me.
Business Self
10/10
Exceptional
19 May 2024
Arjit

Worth every penny ! Highly recommended!

The overall experience was near perfect. This would definitely be my go to hotel every time i ll be in Bombay. Their breakfast spread was amazing, fresh and delicious. It was worth more than i spent. Despite booking last moment, they didnt really rip my pocket off. Highly recommended 👌
Partner
8/10
Excellent
09 Apr 2024
Timothy
Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Business Self
10/10
Exceptional
30 Mar 2024
Elizabeth
Staff was amazing from the very beginning. Felt they went above and beyond for us.
Leisure Friends
10/10
Exceptional
25 Mar 2024
Vaishali

Fabulous hotel in Parel

Everything was awesome… from food to service. Will always stay there when I come to India.
Friends_and_family Family
4/10
Poor
02 Mar 2024
Tamil Selvi
No Free transport pick-up Airport to hotel, no shower cap & cotton swabs.
Business Friends
2/10
Poor
21 Feb 2024
Lavrenti
Not coming back
Business Self
10/10
Exceptional
21 Feb 2024
Mr Umar
Excellent place , staff is very helping
6/10
Pleasant
01 Feb 2024
Insiyah
For the price we paid, the rooms were very small, and the quality breakfast experience at a 5 star hotel, I felt, was lacking. Beds were comfortable, and the location was good. However when staying in Mumbai, I much rather recommend Nariman Point and along the ocean front stay. However, unfortunately, you will not find a Mariott hotel in that area.
Leisure Family
10/10
Exceptional
24 Jan 2024
SANIL
Great service and fantastic facility.
10/10
Exceptional
16 Jan 2024
SUK HYUN
Well systemed hotel with warm staffs
10/10
Exceptional
05 Jan 2024
Andrew

5 star luxury in off-centre location

Inevitably, perhaps, our stay at the Grand Central was fantastic. This was our only 5 star hotel stay in our 3-weeks in India so we don’t have anything to compare it with, but its splendour, comfort and quality shone through in every detail. We opted for the Executive Club Exclusive because it has the window seat which made for a fabulous spot to relax. We had the breakfast which, though primarily Indian fare, catered for all tastes. Uber is so good in Mumbai that to us it wasn’t that important which neighbourhood we stayed in, but Parel isn’t the loveliest of locales.
Partner
4/10
Poor
27 Dec 2023
Shamim
This is my opinion and based on my stay here at the itc grand central. Although it’s stated that this is a 5star hotel I would put it at 3 to 3.5 stars only. From the minute we entered the room everything seem dated and set in the 80’s. Unfortunately we had to make quite a few complaints through out our stay for things that would be avoided for a 5star rating.
Leisure Partner
10/10
Exceptional
20 Dec 2023
SANIL
Perfect spot for a family stay
Leisure Family_with_children
10/10
Exceptional
08 Dec 2023
Nitin
Hotel is excellent on par with some of the best. Rooms are comfortable and up to date. The decor is beautiful and reminiscent of a bygone era but with modern appointment. Area around is so so but safe
Leisure Self
10/10
Exceptional
03 Dec 2023
aarti
Felt at home. Staff was amazing.
Leisure Family_with_children
10/10
Exceptional
25 Nov 2023
Mandar
Tastefully appointed rooms. Excellent food options. But what trumps everything is the service level of everything ... concierge , front desk, in room dining , or laundry... Top of the class!
Leisure Self
10/10
Exceptional
03 Oct 2023
Magdalena

Excellent experience

Great stay!
Business
10/10
Exceptional
28 Aug 2023
Seema

The Grand Central place to stay.

Our stay was amazing and very satisfying. The rooms were spacious and clean. All amenities in place. Good wifi. Great food. Quick check in and check out. Good location very central.
Partner
10/10
Exceptional
17 Aug 2023
Alex
Excellent the staff was very co operative and helpful.
Leisure Family
10/10
Exceptional
13 Apr 2023
JAYESH
We have been regulars at this hotel as the location is excellent and the service is the best and there is no room for improvement. Whenever any hotel staff sees us they always greet us.
Best hotel in terms of everything
Partner
10/10
Exceptional
24 Jan 2023
Sanjay
The staff were welcoming and just second to none. Had an exceptional stay with them.
Business
2/10
Poor
30 Nov 2022
Ganesh
Horribly overpriced. Staff and service is useless
Leisure Family
10/10
Exceptional
28 Nov 2022
Hatim
Excellent hotel, friendly staff, generous breakfast. Will stay there on future travels. Highly recommended.
Leisure Partner
2/10
Poor
26 Nov 2022
Siddharth
Wonder how they have a 5 star rating. Very poor as compared with Oberoi group and Tata hotels
Business_and_leisure Family_with_children
10/10
Exceptional
20 Nov 2022
Roy
VIP treatment from the minute you step out of the taxi. Food was great and plentiful. I'll be staying here again.
Leisure Partner
10/10
Exceptional
31 Aug 2022
Ajay

Awesome experience

Awesome experience
Even though it was only one night but it was memorable
They fulfilled all the needs which we had requested
We were traveling with 2 kids and needed two rooms and got the connected rooms together which made life super easy
Food was good
Breakfast was awesome dosa were so crispy and idli were so soft
They even fulfilled the special request for food
Friends_and_family Family
6/10
Pleasant
15 Jun 2022
Verified traveler

A good hotel gone bad.

A good hotel gone bad
Business
10/10
Exceptional
27 Mar 2022
MERCEDES
Outstanding they really go ahead to please the costumers
Leisure Friends
8/10
Excellent
22 Feb 2022
Insiyah H
Very nice property. Overall the staff was very accomodating and helpful, however they did not want me to wear my burqa/ hijab in the pool. As I wear my hijab all the time in public, I found it quite offensive.
Leisure Family_with_children
10/10
Exceptional
07 Nov 2021
Jeetmanyu
Location is very good. The view from the rooms is fantastic especially if you have the front facing rooms. The rooms have a bay window. It’s just very relaxing to sit by the bay window and see the Mumbai skyline.
Leisure Family
10/10
Exceptional
07 Nov 2021
Vipul
.
10/10
Exceptional
27 Sep 2021
Uday
Except the
4/10
Poor
26 Sep 2021
Bhumesh
After we checked in into the room, we notice the faucet was broken and was leaking heavily.
The plumber look almost one hour to fix it while we waiting to use the restroom.
This was from 8:30 to 9:30 pm.
Business_and_leisure Family
8/10
Excellent
08 Aug 2021
Verified traveler
Lovely property
Business Self
10/10
Exceptional
18 Jul 2021
Verified traveler
Was nice
Leisure Friends
10/10
Exceptional
30 Apr 2021
Verified traveler
Staff very courteous, professional and efficient.
Restaurant staff very accommodating for special requests.
Leisure Self
10/10
Exceptional
14 Apr 2021
Verified traveler
Excellent service
Leisure Family
10/10
Exceptional
25 Feb 2021
Dinesh

Dinesh Deore

It was nice experience,
Business
10/10
Exceptional
25 Feb 2021
Shailendra

Pleasant - Sanitized stay Experience

It was pleasant experience to stay at ITC GRAND CENTRAL MUMBAI. During covid they were good in maintaining sanitation.
Friends_and_family Family
2/10
Poor
17 Jan 2021
sandeep
The staff changed me 31k for my 2 days of Stay and after 4 days they started nagging me about their issues with expedia due to which i was not charged for the room. They should have told me during ly check out itself instead of nagging me during the times when i was busy
Business_and_leisure Family
10/10
Exceptional
20 Dec 2020
Verified traveler
I stayed at Taj Lands End and ITC Grand Central for my recent stay in Mumbai and hands down ITC is a much much luxurious hotel with incredible service. The room was absolutely 5 star level and the staff accommodated our every request. There was a little hiccup during checkin but they more than made up for it through a complimentary fruit basket and wine.
Leisure Partner
10/10
Exceptional
19 Dec 2020
Devashish
Hospitality at its best.
Proper care of social distancing norms.
Best place for a staycation with family
Leisure Partner
10/10
Exceptional
15 Mar 2020
Verified traveler
Amazing hotel, with super helpful and friendly staff.
Business Self
10/10
Exceptional
27 Feb 2020
Verified traveler
Most comfortable stay ever had.
Friends_and_family Family
6/10
Pleasant
24 Feb 2020
Verified traveler
Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for
Business Self
10/10
Exceptional
08 Feb 2020
Devashish
Great property at a great location
Self
6/10
Pleasant
03 Feb 2020
Verified traveler
I had stayed in this hotel in 2019. Hotel stopped water bottles to carry outside, that was disappointment. Also, Morning breakfast was very crowded. Nazia helped me to secure a room at the last minute. Thanks
Friends_and_family Family
10/10
Exceptional
30 Jan 2020
Verified traveler
This property was beautiful. 5 star hotel, definitely. I used the spa and pool, great service, clean facilities. Breakfast was incredible - so many choices and all of them delicious. :)
Leisure Self
8/10
Excellent
28 Jan 2020
Verified traveler
Everything I like @ itc grand food service location staff enmity room
Leisure Family
10/10
Exceptional
27 Jan 2020
Verified traveler
amazing stay, the staff and everyone are really helpful, and beautiful property.
Partner
10/10
Exceptional
26 Jan 2020
Verified traveler
Smelled amazingly fresh. Staff is very courteous.

Location & surroundings

Itc Grand Central
287, Dr Babasaheb Ambedkar Rd, Parel, Mumbai, Mumbai, India

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Itc Grand Central

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