Name: La Posada de Santa Fe,Tribute Portfolio Resort&Spa
Address: 330 East Palace Avenue, Santa Fe, 87501, US

10/10

Exceptional

01 Aug 2026

Steven

A very Santa Fe style hotel. Room was very comfortable and quiet. Facilities including grounds, pool and hot tub were lovely. Particularly appreciated the well equipped gym and the quiet library. Restaurant provided excellent service and the staff in general was very helpful and friendly. Location is an easy walk to the square.

10/10

Exceptional

25 Jul 2026

Albert

We absolutely loved the pet friendly room with the fireplace & front patio. Staff were above & beyond. Our daily morning breakfasts were my favorite start of each day. The food & service are excellent. We enjoyed the location, just a small walk or drive to town. The property is beautifully decorated with flowers in bloom every where you look.

6/10

Pleasant

11 Jul 2026

Lewis

Don’t book this place based on the photos. While yes it is pretty and overall 7/10. The photos make it look much much nicer. Pool. 4th of July weekend and they only had pool service for 3-4 hours. The pool is tiny. The food is ok but for 50-60/person it wasn’t that great. Room was comfortable but definitely older.

Partner

8/10

Excellent

07 Jul 2026

Terri

Beautiful grounds and location. Didn’t get the room as paid for and described. Was only there one night, so didn’t bring it to the hotel’s attention.

Family

10/10

Exceptional

06 Jul 2026

Peggy

Lovely stay

Family

10/10

Exceptional

05 Jul 2026

Anne Shelton

This is a magical property!!! Everyone acts like you are royalty to make sure your stay is wonderful!

Self

6/10

Pleasant

02 Jul 2026

Kathrine

Pool was freezing and there was nowhere to sit.
the space was so packed it felt like i was not getting what i paid for and that left a bad taste in my mouth. I will not be staying there again. The price is just not worth it.

Partner

2/10

Poor

28 Jun 2026

guillaume

Photos pas conformes et personnel pas sympathique. À éviter

Partner

6/10

Pleasant

25 Jun 2026

Derra

Great location but older motel. Rooms and furnishings old. Inconvenient access to your vehicle. Pool never accessible.

Staff amazingly friendly. Outside appearance calm and relaxing.

Friends

10/10

Exceptional

23 Jun 2026

Roderick

Patio area for drinks and snacks.

Partner

10/10

Exceptional

21 Jun 2026

Cathy

.

Self

10/10

Exceptional

21 Jun 2026

Lynda

We loved our 3 night stay. We had spa appointments which were great. We loved the ease of walking to downtown. The grounds were so relaxing, the outdoor restaurant had delicious food in a tranquil setting and the wine tasting at the bar was an added bonus. Well done!

Partner

4/10

Poor

16 Jun 2026

Maria-Elena

Stayed in the main building. Noise from the downstairs bar was TERRIBLE. Lasted until after midnight!!! Called front desk THREE times and no one answered. Spoke to manager next day and he was impatient and offered to have me move rooms. Why put someone in that room to begin with! Warn ahead of time that sleep will be hard to get since people party and drink until after midnight. Same manager said that the bar is one of the most popular in the city. So the money they make from the bar is more important than the guests who pay a lot of money to stay. Both male bartenders were VERY unfriendly. NO counter space in the bathroom. Female person at front desk was dismissive about this and said that next time to reserve a room that is not in the main building. Warn people ahead of time!! Waiters in the restaurant are SLOW and were socializing instead of paying attention. Had to wait for refill of water for a very long time.

Self

10/10

Exceptional

02 Jun 2026

HARRIS

Nothing to criticize. All went well. In-house breakfast was as good as could be. Shuttle to near-by attractions was a plus. And the look of the place was in keeping with the architecture of the whole town. A lovely place, overall.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Kelly

Exceptional hotel. Beautiful Casita room with courtyard was clean and comfortable. Courtyard table and chairs needed to be cleaned.

Partner

8/10

Excellent

30 May 2026

Jill

Upon check in the front desk said because I was a Marriott member they would upgrade our room. Room was not great, husband got a few spider bites, there was a trip hazard in the room that they addressed, missing light outside our room so hard to navigate getting back into room and blinds not working. Room 167 was also lower level so people are n the room above you could hear. Overall room size was large but needed a refresher for sure for a 4 star hotel. Manager did take off resort fee once we notified them. The he bar/lounge area was cool and the grounds.

Partner

8/10

Excellent

28 May 2026

Jane

We loved this property. It was great for traveling with dogs. The only criticism I would have is that the room was very dark. Otherwise, the grounds were lovely. Hats off to the bartender who was so knowledgeable about Tequilas!

Pet

4/10

Poor

27 May 2026

Catherine

This hotel, despite the friendly staff, is what I would call ramshackle and horribly disorganized. I can’t begin to explain the litany of issues the least of which are rooms that smell like a forest fire occurred inside of them to a leaky roof to a loud pump noise which went off every fifteen minutes ALL NIGHT, to a toilet that ran endlessly, to lack of maid service unless you request. I could go on and on. All for about $500 a night. Do yourself a favor and stay elsewhere. I love Sante Fe and am willing to put up with some quirks but this was ridiculous.

Self

10/10

Exceptional

22 May 2026

Theresa

A beautiful place to stay. Nice location close to the Santa Fe Plaza, walking distance. Our room was very nice and comfortable, clean, did have problem with the bathroom door, it dragged on the floor due to uneven floor. Staff nice and courteous. We enjoyed our stay. Would stay again and would recommend.

10/10

Exceptional

17 May 2026

John

Great place

4/10

Poor

14 May 2026

Thomas

The most rude staff!

Partner

8/10

Excellent

12 May 2026

Kevin

We had a really enjoyable stay at this property and would definitely recommend it to others. The room was exceptionally clean, well-maintained, and very comfortable—exactly what you hope for when traveling. The overall atmosphere of the property felt relaxing and well cared for, and the amenities, including the spa and bar, added a nice touch to the experience.

What truly stood out was the staff. Everyone we interacted with was friendly, professional, and genuinely welcoming, which made a big difference in how comfortable we felt during our stay.

The only area for improvement would be the check-in experience. After arrival, it would have been helpful to be personally shown to our room and offered assistance with our bags. That small level of service would elevate the experience and better match the quality of the property and staff.

Overall, a great stay with just a minor opportunity to enhance the guest arrival experience.

Family_with_children

10/10

Exceptional

07 May 2026

Daniel

Wonderful location and beautiful.

Partner

10/10

Exceptional

23 Apr 2026

Jesse

Awesome stay!!

8/10

Excellent

04 Apr 2026

Amy

Staff was friendly and grounds are lovely. Dogs are welcome.

Family

8/10

Excellent

02 Apr 2026

Linda

Excellent Staff, particularly the Valet & Shuttle drivers and service. When checking in we needed to be asked if we were willing to take the 12 to 15 steps with lluggage to our room at the back of the rather extensive property without elevators.

Friends

10/10

Exceptional

01 Apr 2026

Beth

Clean room, great location.

10/10

Exceptional

30 Mar 2026

Georgia

The room was huge! We didn’t eat at the property, so I can’t rate that part, but the staff was friendly and helpful.

8/10

Excellent

24 Mar 2026

Loreley

Front desk was helpful. Wait staff needs training, ex. Long waits for service, inefficient, unprofessional. Patio service in our room was unusable due to lack of cleanliness and ruined chair cushions. Housekeeping staff was excellent. Pool was clean, but pool lounge chair cushions need replacing- very shabby, stained, ripped. Spa was nice, however some tattered towels should be changed out.

10/10

Exceptional

22 Mar 2026

Melissia

Nice getaway

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Rocio

The property is beautiful but the staff on the restaurant is ok, the wait time during breakfast was for too long. It will be better if they hire more workers.

Family

10/10

Exceptional

02 Mar 2026

Jennifer Berry

I cannot speak highly enough about our stay at La Posada! The room with the fireplace was amazing, the food in the restaurant and the bar was delicious, and the staff was very friendly and helpful.We had everything we needed and then some. Definitely would stay there again if we return to Santa Fe!

Partner

8/10

Excellent

27 Feb 2026

Kellie

Room was very clean. Floor in bathroom was freezing though. I would of thought this nice of a hotel, the bathroom would of had in-floor heat. Staff was great!

Partner

10/10

Exceptional

27 Feb 2026

Mary

Wood burning fire place was AWESOME!

10/10

Exceptional

25 Feb 2026

ebony noelle

Great hotel. I will be back.

Self

6/10

Pleasant

16 Feb 2026

Wilhelm

Yes

Leisure Partner

10/10

Exceptional

07 Feb 2026

ebony noelle

Gorgeous property… I slept so deeply. Definitely one of my favorite hotel stays in a while.

Business Self

10/10

Exceptional

01 Feb 2026

Alissa

I enjoyed staying at La Posada. It’s in a great location, charming hotel and grounds, good gym, quiet and comfortable room. The first room I was in, was dark but moved to a nice light and quiet room, comfortable bed.

Business Self

8/10

Excellent

28 Jan 2026

ANNE

I love this location..their emphasis on Art is wonderful and the room and grounds are well kept and unique.
The front desk people could have less attitude and more warmth. Whirlpool jets were broken. Fantastic Spa and restaurant staff are very professional and kind.

10/10

Exceptional

20 Jan 2026

John

Staff was very good and accommodating. Bed was great

10/10

Exceptional

12 Jan 2026

Erin

Room was spotless, the bar and lobby is a fun atmosphere to hangout in!

Leisure

10/10

Exceptional

03 Jan 2026

Naomi

Great stafff great room

8/10

Excellent

02 Jan 2026

Flavia

The Staab bar has a great selection of wines and cocktails. Food is great. The bartender service is excelent!

Leisure Self

10/10

Exceptional

31 Dec 2025

Walter

The atmosphere of the entire hotel throughout is absolutely enchanting.

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Luis

Really helpful staff, rooms are really outdated and overpriced, not up to par with the marriot tribute chain

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Laura

Staff very polite

6/10

Pleasant

21 Dec 2025

Lindsey

The room was very dated and we had a large suite.
The staff was very nice.
My favorite thing was the gym and spa. Great location near the square.

Leisure Family

6/10

Pleasant

20 Dec 2025

Barbara

Staff was great! Food was okay not outstanding as you would expect from an upscale hotel. Rooms were decent but again, for the price paid not fantastic. Pillows were so plumped it gave you a neck ache throughput the night.

Leisure Pet

4/10

Poor

15 Dec 2025

Rudolph Bernard

Refrigerator gurgled 24 hours. no chairs, table or desk.
Valet parking only not advertise on travelocity website.

Leisure Family

6/10

Pleasant

15 Dec 2025

Rudolph Bernard

The staff was above and beyond. Best part of the hotel.
The room was disappointing as there was nowhere to sit comfortably. No chairs, table or desk. Room refrigerator gurgled 24 hours a day. The pool was not heated. There is no parking so you have to valet your car every time you come and go. I don't mind tipping the valet but It kinda got old coming and going for 3 days.
Again the staff was great.

Leisure Family

10/10

Exceptional

12 Dec 2025

Jeffrey Keith

The staff was super friendly and helpful and we really enjoyed the fireplace in the cold evenings!

Leisure Partner

6/10

Pleasant

08 Dec 2025

Chris

Front desk staff was not overly nice or helpful. I am a lifetime Student Platinum member with Marriott and because I booked through Expedia they seemed less interested in helping me with securing a nice room even though there was low occupancy. My room was very average and would not stay here again it it was twice the price of other Marriott’s which is was the night we stayed.

Business

6/10

Pleasant

04 Dec 2025

Nikolay

The main building is fine and the restaurants are excellent. The location is good as well - walking distance to the historic center. However, the casitas that take the bulk of the guests need major renovation - the carpet should be replaced with tiles, and the bathrooms need to be enlarged and modernized.

Leisure Partner

4/10

Poor

01 Dec 2025

Harold

They charged me a resort fee which I was not happy about

10/10

Exceptional

23 Nov 2025

Keely

We loved the old casita we stayed in, especially the fireplace which came with starter material. all of the windows looked out at others in a shared courtyard, so we didn't enjoy a lot of sunlight in the room, but we were mostly there to sleep. The coffee maker wasn't the most wonderful either, but fortunately there was coffee in the lobby. The Julia bar was great, as were the bartenders, appreciated separate areas for watching sports or just sitting by the fire. The keys we got at check in didn't work and had to be re-coded, the staff didn't know which bar was serving when, so we were escorted to one and then redirected to the other. The service at breakfast was very slow, ours was cold by the time it arrived and I just didn't eat mine; just FYI there is a limited menu for members' free breakfast. Highly recommend calling ahead for valet so you aren't left waiting to go out for a very long time while they service all of the cars coming in.

Leisure Partner

2/10

Poor

19 Nov 2025

ABHAY

The room was old and it had sheetrock patchy job done. We went to bed and then found ants on the bed and all over the room. The mattress was old and sagging.

Partner

10/10

Exceptional

09 Nov 2025

B. Diane

Convenient location and friendly helpful staff.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Kars

Wonderful place to stsy

Leisure Partner

10/10

Exceptional

30 Oct 2025

Jude

Staff was great! Location and grounds are beautiful!!

Business Partner

4/10

Poor

28 Oct 2025

Ivan

The room was very dark and dated. Broken and uneven tiles and bugs. Lots of bugs. When I mentioned the bugs I was told there is nothing they could do.

Business_and_leisure Self

8/10

Excellent

26 Oct 2025

Patrick

The hotel’s main advantage was its location. While the front desk and valet staff were excellent, housekeeping and restaurant/bar service left much to be desired. The restaurant isn’t worth dining at—there are far better and more affordable options in town with superior service. Staff, including their “manager,” seemed overwhelmed, and room cleaning was below standard. Toiletries were practically nonexistent, and I had to call each night just to get tea, as the rooms only provided coffee.

Leisure Friends

6/10

Pleasant

14 Oct 2025

jodi

Great location, friendly staff in historic hotel but rooms and almost all indoor spaces greatly in need of an update. Looked worn!

Leisure Friends

4/10

Poor

13 Oct 2025

richard

Run down property, mildew carpet needs upgrade
Very unfortunate could be a very nice hotel again if maintained
Properly

Partner

10/10

Exceptional

15 Sep 2025

leesa

the spa staff were lovely especially Jules. indoor pool & hot tub were a great option on a cold rainy day. the indoor garden is really lovely. perhaps restaurant could do with a little more simplicity in their dishes. most are over sauced, so don’t be afraid to ask for less.

10/10

Exceptional

15 Sep 2025

Joel

Be Back Soon

This was my 4th trip to SF this year. I always try somewhere different everytime but O will be a repeat here. Grounds were amazing. Great walkable location. Friendly staff.

Self

10/10

Exceptional

14 Sep 2025

david

Y

8/10

Excellent

14 Sep 2025

Timothy

Great location to shopping and dining. Surrounded by galleries. Friendly and helpful staff and great breakfast (make sure it is included as it is expensive). Beautiful grounds around this large property. For the condition of the suite we had, the hotel was overpriced and I would not pay that price for this place again. Website photos of suites were misleading (site shows modern walk-in shower and bath and that is not what we had). We were offered the sought after Julia suite but turned it down as it was not what we were looking for in the experience. Service at the bar and restaurant was okay but not great.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Leticia

The property was lovely, with beautiful fountains and plenty of areas to sit and enjoy your morning coffee or afternoon tea. The staff was friendly. Everything from dining and shopping was at a walks distance. Thank you for a pleasant stay. Hope to come back soon!

Leisure Partner

8/10

Excellent

07 Sep 2025

Robin

Beautiful property in a quiet neighborhood

Love the property and the location. Grounds are picturesque with a nice area for outside dining. The location was great-very close to the plaza, but far enough a way to be quiet at night.

Partner

10/10

Exceptional

01 Sep 2025

Robert

It felt more like we were living in a community than at a hotel. Very nice, clean, quiet and safe.

6/10

Pleasant

15 Aug 2025

charlie

Nice place

8/10

Excellent

09 Aug 2025

Robert

Needs updating

Leisure Friends

8/10

Excellent

03 Aug 2025

Rachel

The restaurant food wasn’t very good. There were no light breakfast options in the coffee area.

Business Self

10/10

Exceptional

28 Jul 2025

Robert

Beautiful and relaxing.

Leisure Family

10/10

Exceptional

27 Jul 2025

Veronica

Wonderful staff. Our first night was not what we expected. The room was rather small with a large air conditioning unit inside. It had multiple steps to get up to the room which my husband could not do. They moved us the next morning to a much nicer room with a patio, which rich much appreciated. We enjoyed our stay.

Leisure Partner

6/10

Pleasant

21 Jul 2025

Lisa

Everything was superb except there air conditioning system was horrible. The room was always hot and there was no air conditioning in the bathroom. It was miserable.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Michael

Historic hotel in Santa Fe

Amazing historic hotel.

Partner

6/10

Pleasant

20 Jun 2025

Donna

First valet didn't want to help with luggage cart, the bathroom handle fall off and the pool area was messy towels everywhere Drinks at the pool bar were very very expensive and not made correctly I questioned the drinks on why some were filled halfway He said,\" That was how they came\" I still tipped 20% He had his local friends hanging out at the pool bar which I find very unprofessional. When we had dinner at the Hotel and Breakfast some staff were nice and some were very very slow The check out Valet were very pleasant Pool area needed a lot of attention Would I go back ? Probably yes

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

H.Q.

Quite & unique accommodations. Beautifully landscaped. Staff is amazing.

Leisure Family

10/10

Exceptional

04 Jun 2025

ROBERT

Exceptional and wonderful holiday

Highly recommend a holiday at LaPosada de Santa Fe, an exceptional and beautiful property with a location convenient to the finest restaurants and shopping along the Plaza. Staff is courteous and responsive to issues and concerns making your visit a pleasure that you are looking forward to every day.

Friends_and_family Family

8/10

Excellent

03 Jun 2025

James

We thoroughly enjoyed our stay. The room we selected was pretty tight but nice. The bed was incredibly comfortable. I would suggest not getting the lowest priced room. The bigger rooms are not that much more and I believe are absolutely worth it.

The property, its location, and every bit of staff here are exceptional. We will absolutely book here again and next time will stay longer. The restaurants and bars at the hotel are wonderful. Don’t skip them.

Another highlight - free valet and a free shuttle within 2 miles for pickup and drop off. This is priceless as parking and valet around town is difficult and expensive.

Partner

10/10

Exceptional

01 Jun 2025

Wendell

It's an amazing property, quiet, historic, and quintessentially Santa Fe but not cliche.

Leisure Self

10/10

Exceptional

23 May 2025

Peter

Well located and walkable to both center of town and Canyon road. Ate there and it was delicious

10/10

Exceptional

15 May 2025

Judith

This is a beautiful resort with lots of amenities. The staff was professional and friendly. We ate at Julia for breakfast; the service was impeccable, and the food was excellent. This property is within walking distance to the plaza.

Leisure Partner

6/10

Pleasant

24 Apr 2025

Steve

I was disappointed in the room, quite cramped, the outside door had gaps around and below that light could be seen from the inside and room for \"critters\" such as scorpions and others to come in uninvited. For a five-star rated resort, it was a large disappointment.

Leisure

8/10

Excellent

16 Apr 2025

Leslie

This was a lovely property with many amenities such as the spa, fitness center, shuttle, restaurant within walking distance to the galleries, shops and restaurants however some of the rooms felt old and dark. The staff was very accommodating when my first room had an old carpet odor. Our second room was much better. My friend also had to change her first location. Fortunately the staff was so helpful and understanding.

Business_and_leisure

4/10

Poor

13 Apr 2025

Kim

The staff from front desk to valet to housekeeping were all wonderful. They accommodated us for an estly checkin which was great. The lobby was very nicely decorated Hotel is in easy walking distance of the main square with lots of shopping and dining options. Things went bad once we reached our overpriced king suite. There was no elevator which we were not told ahead of time. Die to physical limitations, I could not help my husband bring suitcases upstairs and on one bad pain day, could barely get myself upstairs. The carpets in entry, staircase and landing were filthy. In 3 days, the landing was never vacuumed with some sort of blue plastic trash scattered from check in to check out. Our king suite had dirty carpet with holes in several areas. Furniture was dated and uncomfortable with cobwebs covering the front window. Bathroom did not have a single rack to hang towels either by sink or tub. Sink was cracked and stained. Not enough plugs in bedroom to plug in 2 cell phones and table only on one side of the bed so hubby put a desk chair to set his phone and water bottle. The bed was comfortable with full pillows and nice linens so there was one plus. This property is not the quality you would expect from a Marriott Bonvoy and certainly not at the prices charged. I seldom leave a negative review but was very disappointed with this stay.

Leisure Partner

6/10

Pleasant

13 Apr 2025

Nathan

Old rooms. Our room hardly had any working electrical outlets.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Juan

Great property

Leisure Family

6/10

Pleasant

30 Mar 2025

Lyndsay

The convenience was great, but the layout of the room made it impossible to enjoy the fireplace or watch the TV with any comfort. 2 uncomforatble chairs in the corner faced the fireplace, and the TV faced the side of the bed and away from the 2 chairs. The toilet was litereally infront of the sink- we could wash our hands as we went to the bathroom. I think they might want to rethink the bedroom layout.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

Catalina

We stayed at La Posada for our one year Wedding Anniversary. Upon arrival your are greeted immediately with complimentary valet parking, which is so helpful since parking in the historic Santa Fe area can be tricky. At check in we were greeted by Hector who knew we were celebrating and upgraded our room. We loved the in room gas firce place and used it every night after exploring the town. The hotel staff helped my husband with special surprises throughout our stay. Our room was clean and spacious. Since it was still winter there was work happening on the grounds but still look well maintained. The furniture could be seen as dated but we thought it was fine. The hotel is close enough to historic Santa Fe but far enough to still feel peaceful.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Kristin

We had a wonderful less than 24 hours at La Posada with our 13year old & 2year old Golden Doodle - love that they allow dogs, have multiple restaurants & a heated saltwater pool & hottub. & it's so pretty!!

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

wendell

The star is incredibly friendly and very professional. My room was upgraded without asking and I very much appreciated it.

Business

6/10

Pleasant

25 Mar 2025

Richard David

Casitas need upgrades. Staff was hit or miss. Angel, waitstaff at restaurant and housekeeping staff quite good.

8/10

Excellent

24 Mar 2025

Aleta

It was all so easy. The worst thing, not that bad, was the steam room is only open while the spa is open. The room we stayed in you could hear people outside. We enjoyed our visit.

8/10

Excellent

23 Mar 2025

Aldo

Nice property. Some of the rooms can be small and dark. Had to request a different room. Staff and service were good.

8/10

Excellent

23 Mar 2025

Patrick

La Posada is a beautiful, historic property, very convenient to the main action in old town. We went in mid March so couldn't enjoy the grounds that people compliment (dormant vegetation and fountains turned off). Contrary to negative reviews about room condition and quality, our king fireplace suite was in perfect condition other than a problematic sofa sleeper. The spa is really nice and we enjoyed our spirit of Santa Fe treatment, which, by resort standards was very reasonably priced. Our only gripe was the hot tub (a key reason we selected La Posada) was badly in need of water treatment and cleaning (they promised to credit our resort fee).

Leisure Family

10/10

Exceptional

22 Mar 2025

Jennifer

This property is on 6-acres with southwestern architecture and beautiful grounds. We enjoyed all that La Posada de Santa Fe offers, including a fitness center, a spa, several restaurants/bars, and a heated pool as well as a hot tub. It is also located within walking distance to the old town/plaza area of Santa Fe with its museums, shops and restaurants. The staff members are very friendly and work to make your stay as pleasant and comfortable as possible. We plan to return.

Leisure Family

10/10

Exceptional

22 Mar 2025

Patrick

One of my favorite Sanra Fe hotels with a wide variety of rooms ranging from magnificent to, well, meh. staff is helpful and cheerful. Grounds are lovely. Because it is a walled compound you want to avoid rooms on the walls, some of which look out on work areas. Great location.

Leisure Self

4/10

Poor

11 Mar 2025

Clinton

The mechanical system in the room was problematic. It appeared that there were two different controls for the heat, a typical wall control (old style) and a remote control. I used the remote control to set the temp at 68 degrees. When we returned from dinner the room was very hot and the HVAC unit was blowing hot air. After some playing around with the two controls I got the AC to cool the room down, then had a problem turning it off!

Also, the cold water from the sink was warm to hot.

Last, when we checked out we were charged $80 ($40 per night) for \"Hotel Services,\" which was not identified when we made the reservations.

The desk clerks were friendly as was the bell men. Restaurant staff and bar staff were indifferent.

We have stayed at this facility in the past and that was part of the motivation to stay again, even though the price per night was very high, even for Santa Fe.

However, this time it was not at all the kind of experience we expected, for the very high price paid. We will not be staying there again.