Name: Days Inn By Wyndham Santa Fe New Mexico
Address: 2900 Cerrillos Road, Santa Fe, 87505, US

2/10

Poor

08 May 2026

Jeff

Property is currently under construction. M any of the stated amenities in the on line description were unavailable. Front desk very unapologetic . Had to stay for 4 nights and never got my room cleaned even after telling front desk when i wanted it done.

Self

8/10

Excellent

27 Apr 2026

Eliud

The parking has cameras. This property do not have breakfast anymore, you need to update this on the description.

Self

2/10

Poor

25 Apr 2026

David

I honestly feel misled. There are two main reasons for this.

First, the booking clearly stated that breakfast was included, and there was even signage at the front desk indicating the same. However, in reality, no breakfast was provided. When I asked the staff, I was told that breakfast has not been available since January due to renovations. If that is the case, this information should have been clearly updated on the booking site and on all hotel signage in advance.

as an alternative, we were told that “coffee is available in the room,” but this was very basic and not a satisfactory substitute. We specifically chose this hotel because breakfast was included, as we did not want to spend extra time or money in the morning. Having that expectation not met was very disappointing.

Also, Wi-Fi was also advertised as included, but the connection was extremely poor. It was so slow that even a simple, low-data email (without photos or videos) could not be properly loaded. It was essentially unusable.

While I understand that renovations may be necessary, any services that are unavailable as a result should be clearly communicated in advance. I strongly hope improvements are made so that other guests do not have the same experience.

Friends_and_family Family

6/10

Pleasant

23 Apr 2026

Adeline

They are in the middle of renovations... need I say more. A bit chaotic with stuff every where. Staff was great but there was no elevator, no rooms on the first floor and no breakfast.

Friends

2/10

Poor

11 Apr 2026

Crystal

scary and uncomfortable

4/10

Poor

16 Jan 2026

Theodore

Stay included breakfast. Breakfast was the saddest ever seen rating zero to negative 10. Did not expect spectacular spread with moderate priced room but even the coffee was unpalatable as if reheated yesterdays and burnt it.

2/10

Poor

01 Dec 2025

Alex

Rooms were kinda run down, there was barly breakfast.

Family

8/10

Excellent

01 Dec 2025

Kelly

I thought it was a very fair price for what you get: a clean and comfortable room, plenty of parking, and nice staff. All they had for breakfast in the morning was cereal, white bread, milk, and juice, but I overheard them saying their order didn’t come in. Nice hot shower and coffee in the room, just what I needed for one night.

10/10

Exceptional

01 Dec 2025

Janette

I’d stay again

6/10

Pleasant

29 Oct 2025

Abhishek

My stay at the hotel was okay overall. The room was clean and comfortable, but nothing really stood out. The service was decent, though there were a few minor issues that could be improved. It was a reasonable experience for the price, but not exceptional.

Leisure Partner

2/10

Poor

27 Oct 2025

Mahtao

Claimed that they weren't paid by Expedia and that my credit card was declined. Refused to run it again. They cancelled our reservation yet still charged my credit card the full amount.

6/10

Pleasant

22 Oct 2025

Chynna

I've stayed here before and only came back because of affordability, breakfast, and good hot water.
This time however when I called to see what price it was to book directly they tried to charge me double while lying that booking was high and there was one room left. I knew this hotel has been under new management and construction and is not booked.
Again there were long black hairs in the tub and in the floor but at least the bedding was clean.
The remote didn't work and when I called 0 from the room an Indian woman told me there was no room service. I said I only wanted a remote for the TV. She said she'd send someone but she didn't.
I was happy for the good hot water despite the humorously shabby condition of the room (holes in furniture, etc) but was terribly disappointed to see they'd discontinued their breakfast items such as eggs or biscuits and gravy. In fact they had absolutely nothing that a diabetic could eat. Zero protein. Only breads and cereal.
Before check out time the house keeper knocked once and opened the door when I was stepping out of the shower. No courtesy call to see if I was in the room.
There is no drinking water on the grounds, not even for sale, and the tap water smells of sulphur, so bring your own. The pool hasn't been open in years. The pictures online are from an age of the past.
The three stars is only for the hot water and clean sheets.

Business_and_leisure Friends

8/10

Excellent

11 Oct 2025

Robert

The overall stay was great. They let us check in early which was a huge deal and very much appreciated. Thank you fir the excellent service.

Friends_and_family Family

2/10

Poor

09 Oct 2025

William

The facility is not the quality we expected from Days Inn AT Wyndham.

Some of the other guests, Homeless people in the area, Old rundown facility, broken down vehicles in the parking, and drug use on the property we didn't feel safe to stay there.

It had the feeling of a low income housing project instead of a days Inn at Wyndham property.

We checked out after viewing the room.

We hope to receive a refund.

Leisure Pet

8/10

Excellent

06 Oct 2025

Dori

The staff was helpful. The room was clean. I appreciate the complementary breakfast. The flowers were beautiful. The lawn was unkempt. There was not a pet relief area. At first I felt unsafe in this area. there were no outside lights on in the hallway when we were looking for our room, But they came on a little later. After getting to know the area I felt more safe.

Leisure Pet

2/10

Poor

03 Oct 2025

Patricia

Gross and every room varied on cleanliness and working appliances. Lots of rooms where Erie and empty, place looked as it was old and slowly dying. Lack of maintenance. I’m sure there going out of business one room at a time.

Friends_and_family Family

2/10

Poor

24 Sep 2025

Carrie

Geeeeez

The first room had a front door that wouldn’t close completely or even lock. No problem… got another room! Cool. But the last morning there, I was awakened by the cops yelling at the guy in the neighboring room “open the door!!” Followed by “what weapons do you have in there?!” Lots of homeless people walking around the premises, which breaks my heart more than scares me 😪

Friends_and_family Family

6/10

Pleasant

24 Sep 2025

Odie

People smoking dope in the parking lot.
Bugs in the sink.

6/10

Pleasant

20 Sep 2025

Jennifer

Graveyard shift needs to improve their customer service a lot, and they need to be aware that when they're not talking directly through the night window they cannot be heard at all. Especially with the traffic going by. When I said I can't hear you he had a very dismissive attitude.

Leisure

2/10

Poor

17 Sep 2025

Dionna

If you can stay anywhere else, stay there. The staff are okay but the room was dirty, especially the bathroom, the door lock didn’t work, no one fixed the door (my main concern) or offered me another room when I pointed it out, and when I checked out early and reached out for a partial refund the management just ignored me and gave me the runaround. I ended up moving to the Ramada down the street and it was 10x better.

8/10

Excellent

07 Sep 2025

Cecelia

Coyote ugly

There was a group of girls screaming and laughing outside at 3am. At first I thought it was coyotes but they continued being loud for about an hour.

Business

8/10

Excellent

03 Sep 2025

Rebbeca

Room was clean however I think more towels are needed in the rooms. Refrigerators need to be upgraded as well.

Friends_and_family Family

2/10

Poor

27 Aug 2025

Terril

Wow, what a terrible experience.

2/10

Poor

27 Aug 2025

Patricia

The hotel unfortunately is housing for homeless people. Ceiling tiles are falling in the meeting/breakfast room. Cement walkways are cracked and uneven. Stairways rusted and in disrepair. Grass areas not mowed. Pool not usable. No safe in the room. This facility should be condemned.

Leisure Family

2/10

Poor

27 Aug 2025

John

This property was a mess. Pool area and grounds were not as advertized. Bedroom was barely passible. Frankly, it rteflects on Expedia! No happy about this place or you!

6/10

Pleasant

26 Aug 2025

Verified traveler

The stay itself was not horrible however the front desk was left unmanned for an unreasonable amount of time delaying check in for over an hour. Guests had no idea where the workers went just that they were unable to find anyone to get checked in.

2/10

Poor

25 Aug 2025

Verified traveler

Broken Lock Ignored

The pictures look nothing like the actual property. There are clearly people living here permanently. It was quiet and comfortable--except for the regulars smoking outside the rooms a lot. The worst was that when our key stopped working on the evening before our checkout the front dest employee told us there was nothing he could do and we would have to wait for management the next morning--so we were stuck in the room until we checked out!

2/10

Poor

23 Aug 2025

MJ ernie

Stay far away from this total dump..

Very very poor service, WiFi didn’t work, pool was closed for refurbishment, room was disgustingly dirty, dirt and hair in bathtub. Refused cancellation offered no solution to pool or WiFi, was offered a double room instead of king that I paid for. When I said I was going to look someplace else and report them to hotels.com the disabled the room keys and charges my card for 2 days. Stay away far away!

Partner

4/10

Poor

23 Aug 2025

anthony

Had issue with the door to the room not functioning and it did not firmly close and the ground are in bad shape.

Leisure Self

6/10

Pleasant

21 Aug 2025

Ernest

Property seems to be in disrepair, the pool was empty, coffee floor stains around the breakfast room remained unclean for 24 hours. My room was adequate.

Leisure Self

4/10

Poor

20 Aug 2025

Jon

Clean inside but a little scary outside.

The bed was comfortable. The room was clean. But everything was old and tired and a little dented and broken. The area around was dodgy and the grounds were not kept up well. The pool was empty. Decent breakfast tho.

Partner

2/10

Poor

17 Aug 2025

anne

Place was in complete disrepair. At $200 a night outrageous

Partner

2/10

Poor

16 Aug 2025

Marcellina

Do NOT book here

Do not book here hotel is nothing like the photos. Look like extended stay for people without a home. I checked in and out immediately and the refused to give me back my money because they said it was a “non-refundable” booking! BEWARE!!!!! Hotels.com also would not refund my money because they said it was up to the hotel even though it was booked through their website. They gave me a $4.00 credit for my inconvience.

Friends_and_family Family

4/10

Poor

16 Aug 2025

Verified traveler

Property is in need of upgrade. Visible needs repairs. Bed and linens clean. Room was shabby

Friends_and_family Family

2/10

Poor

16 Aug 2025

Richard

I canceled this reservation 2 weeks ago!

6/10

Pleasant

08 Aug 2025

Elizabeth

The manager was wonderful. She helped with places to go, helped get the guest computer up and working for me. She gets 5 stars. The gentleman who checked me in and seemed to work evenings was pleasant but did not go out of his way for conversation, explanations or anything. Almost felt like I was a bother. Especially when I called after getting into my room to say the TV wasn't working and basically told me to fix it myself. As far as the cleanliness, I think it was as clean as it could get but there were small fruit flies in the bathroom/tub. The hairdryer plug was cracked as well as the plug was bulging out of the wall for whatever reason. I know it was an inexpensive property but there were stains of the bed cover, the bathroom was maybe a 7ft ceiling, no switch for ventilation, really bad caulking job, cheapest of cheap shampoo and conditioners. So many things but not of the staffs doing, the property has just not been maintained. The breakfast was good but the dining room had ceiling tiles missing and some close to falling out. My favorite thing was watching the butterflies and hummingbirds in the morning around the butterfly bushes. Wish there was outside seating though.

Leisure Self

2/10

Poor

07 Aug 2025

Jaime

Bad conditions poor maintenance

4/10

Poor

04 Aug 2025

Donna

Our room got flooded during a thunderstorm! I tried to go to another hotel and Expedia would not give me a refund and I paid for insurance! I will never use Expedia again! At least Yolanda at the hotel gave us a better roomroom. not

Family_with_children

2/10

Poor

28 Jul 2025

Robert

The room and surrounding area of hotel was dirty and falling apart. Pool wasn’t open. It was an old mess- no water, mold evident. Room smelled moldy. Plaster falling. Last day water was brown and rusty entire day. Threw money away staying there. You should remove them from your hotel offerings. Terrible and disgusting I should get an Expedia credit for entire five nights.

Business_and_leisure Self

4/10

Poor

24 Jul 2025

David

Nothing like the photos. Trash everywhere. Transients hanging out in the parking lot. Room wasn't cleaned. Had to go to the front to ask for towels. Lights were not working. No plug for the microwave. Worn mattresses. The pool was empty and the grounds were totally unkempt and trashy. Did not feel like a safe environment.

2/10

Poor

23 Jul 2025

Robert

Embarrassing- don’t stay here!

I am offended that this hotel was even listed on hotels.com. Shame on you, hotels.com and Wyndham - this place is a terrible dive that nobody should be subjected to. The property is dirty and poorly kept. It’s like a “welfare hotel” there seem to be long term residents there. Our first morning at breakfast, there was a incoherent old man in the room trying to engage guests in conversation, it was scary and disconcerting. The door to our room had significant gaps and I saw beatles (that looked like bedbugs) crawling right in. The room was shabby and run down, which I will show in the photos. This place is inexpensive, but it is terribly run down. There were people in the parking lot working on cars during the day, they appeared to be hotel residents. It was not pleasant at all. The pool was closed, the grounds were full of weeds and generally unkempt. Please don’t stay here - it is a dive.

Partner

2/10

Poor

20 Jul 2025

Maria

Do not stay at this property. Staff and manager Marvin are rude and unprofessional. Not accommodating. NO POOL

Family_with_children

10/10

Exceptional

20 Jul 2025

Carlis

The rooms were clean and neat . The front desk staff yesterday evening was super kind and generous and help us find a good place to find nice resturant .

10/10

Exceptional

20 Jul 2025

Rosie

Pool not available due to maintenance needed better seating for smoking area

Leisure Partner

4/10

Poor

15 Jul 2025

sandy

Property needs updating

1st room assigned has luggage from someone else, property was real worn down, there was a musty smell in all three rooms I had. Website did not state swimming pool was not available.

Friends_and_family Friends

2/10

Poor

14 Jul 2025

Kevin

Reminded me of a dope motel. Very trashy

8/10

Excellent

11 Jul 2025

Lynn

Property needs grounds attention. Door to room difficult to open. No refrig/microwave in room, but staff very accommodating to store freezer items during stay. Was convenient for our purposes. Learned that will be renovated soon; much needed.

Leisure Family

4/10

Poor

08 Jul 2025

Nathan

It's generally not super well taken care of. Broken windows, a lot of worn down areas. While we stayed there was a lot of noise from neighbors that appeared to be renting there. There was a fight as well. We managed to sleep through it though it was a bother

Business

2/10

Poor

08 Jul 2025

Patrick

so so very gross. should literally be bulldozed.

Business

6/10

Pleasant

06 Jul 2025

Fernando

For the money you pay, it was OK

Leisure Partner

4/10

Poor

05 Jul 2025

Matthew

Staff was friendly, rooms were just ok,
But pool accordingly to Expedia was open, this was not the case

Leisure Family_with_children

6/10

Pleasant

02 Jul 2025

James Mc

The room was satisfactory, but I had an issue with the door lock.
No indication of the remodel going on, and the pool was not in service, which is why we booked the stay. If you need a pool call to ensure it is filled.

Business_and_leisure Family_with_children

2/10

Poor

24 Jun 2025

Jami

This property should be condemned! Housekeeping services only if you request service.

Leisure

2/10

Poor

10 Jun 2025

Kelfel

All the bad reviews are not lying. We went elsewhere.

4/10

Poor

09 Jun 2025

paul a

No shower curtain or fan in bathroom. Tub did not drain well. Property was dirty. Breakfast was less than average.

8/10

Excellent

09 Jun 2025

Cecelia

The breakfast was average, the hotel needed some grounds maintenance, the pool was empty of water in spite of it being 80 degree weekend temps in June. Someone was riding a skateboard past my doorway about 5 different times around midnight. It kept waking me up.

Business

6/10

Pleasant

08 Jun 2025

vickie

Very run down

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Hilario

A lot of homeless people around. Pool was closed. Free breakfast was not very good.

Friends_and_family Family

6/10

Pleasant

06 Jun 2025

James

The street noise is horrible. A run down property. Room was clean but run down.
Staff is friendly and does their best to be accommodating.

Leisure Partner

8/10

Excellent

06 Jun 2025

Elizabeth

Friendly and professional staff. The room and linens clean. Breakfast was convenient and as expected. Good value for the cost.

Leisure Friends

10/10

Exceptional

21 May 2025

Vivian

I’m disappointed that a pool was advertised. I like water in my swimming pool

Leisure

2/10

Poor

20 May 2025

Tonya

Stay somewhere else

Never stayed here, they didn't have a room when I arrived. Refused to refund my payment. After seeing location I didn't really feel safe staying there. Staff was rude and indifferent. I am done with Days Inn, nothing but bad experiences.

Friends_and_family Family

6/10

Pleasant

20 May 2025

Dennis

Delayed maintenance.

Many ceiling tiles in dining room are missing or hanging loose. Drapes in our room and dining room were loose and partially on floor. Only one regular coffee packet provided for two guests. Exterior peeling paint. Breakfast ran out of some foods and wasn’t replaced while we ate. Shrubs need trimming.
Comfortable beds. Room adequately sized.

Partner

2/10

Poor

19 May 2025

Robert

Breakfast was awful. Bed had a big sink hole. Carpet black and dirty. Corridors and property filthy. Noisy. Staff programed the key wrong because non the phone and not paying attention during checking.

Leisure Family

4/10

Poor

12 May 2025

Manaswini

Not worth the money, the towels weren't clean, the blanket had holes, the microwave wasn't working, not all toiletries present, there was a pungent smell in the room. However, the front desk was helpful and responsive, but overall not a great experience.

2/10

Poor

24 Apr 2025

John

The hotel was in terrible shape. The shower head was falling off the wall, the door barely locked. A terrible property!

Leisure Self

10/10

Exceptional

16 Apr 2025

Carolyn

Ok motel right next to Meow Wolf

Great stay.

Partner

6/10

Pleasant

06 Apr 2025

Steven

Property was old style, newer coats of paint, but not updated.

Leisure Family

6/10

Pleasant

30 Mar 2025

Kman

The air had a faint funk to it . W

8/10

Excellent

17 Mar 2025

Jacqueline

2 restaurants right by the hotel

Leisure

10/10

Exceptional

17 Mar 2025

Carl

Great people and a comfortable hotel to stay at.

Leisure Self

10/10

Exceptional

17 Mar 2025

Carl

It was great service and the workers were very professional and courteous. The food was great

Leisure Self

8/10

Excellent

16 Mar 2025

Neal

It was quiet on the 2nd floor, king bed & pillows comfortable. Room clean, property and hotel are older but the price is right, worked for us.

Partner

6/10

Pleasant

16 Mar 2025

Toni

Dirty

Rooms was ok. Bathroom was dirty. Only 2 towels for 4 people. Half roll of toilet paper. Shower still had dirt in it. Sheets had black marks all over them.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Angela

The service was excellent. The room was clean and spacious. I will continue to stay at this hotel

Business

2/10

Poor

24 Feb 2025

Haydi

Details about the stay are on another site as tru negative reviews are deleted from Expedia

Leisure Family

6/10

Pleasant

22 Feb 2025

Vincente

Nobody in front desk to attend.

Leisure Partner

6/10

Pleasant

22 Feb 2025

Vincente

We had to wait for attendance like 20 min.

Leisure Partner

4/10

Poor

19 Jan 2025

Veronica

It was not clean, the bathroom floors were nasty and the room was smelly

Leisure Family_with_children

4/10

Poor

18 Jan 2025

Helga

Not for the faint of hearts..

The check in was terrible! I had called in advance, to make sure I could check in a little earlier, and been told that I could check in at 11 a’clock. When I showed up, the staff did not belife me- and I was told that there were no man in the staff, that could have answerd the phone = saying thereby, that I was lying!! I was in tears! (Tired, sick with the flu, and just exhausted..). This was just horrible!
- But, all the other staff, was trying their best, to make this work, and they were nice and friendly.

Self

10/10

Exceptional

03 Jan 2025

Robert

Older property, well maintained had the Santa Fe charm. Good location for our activities.

Leisure Family

2/10

Poor

03 Jan 2025

Adriana

The building need some repairs. The restroom ceiling is falling and the extractor fan it was so laugh that it sounded like it was ready to fall into pieces. The TV is very old.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

I

Nice place. The breakfast was a little behind but it was a pretty decent stay. Simple rooms but only cash vending

Friends_and_family Family

2/10

Poor

06 Dec 2024

Valentina

Rooms were very DIRTY! Beddings were definitely NOT changed. There was hair on the pillow tops and under the covers. Couch’s in the room were stained and dirty. Never again!

Business Family

4/10

Poor

01 Dec 2024

David

Room was run down and dirty, shower drain was partially plugged, door weather strip was mostly absent and let cold and light in. On top of that my car was broken into while park in front of room.

Leisure Partner

2/10

Poor

20 Nov 2024

Claudia

the ceiling tiles came down in the breakfast area during my breakfast. dirt and debris all around the walk areas. Very poor WIFI connection.

Leisure Self

10/10

Exceptional

22 Oct 2024

Ruth

Accommodating staff assisted me in parking me 28’ RV in a safe & convenient spot;

Leisure Self

8/10

Excellent

17 Oct 2024

dariusz

I spent one night there. The room was okay, clean and spacious. Wi-Fi works good. In the morning good continental breakfast. Location two miles from downtown Santa Fe. Recommend.

Leisure Partner

2/10

Poor

16 Oct 2024

Alfredo

Unhygienic hotel.

Unhygienic, pool had lots of back swimmers insects. I do not recommend this place specially if your with kids. Nasty.

Friends_and_family Family

4/10

Poor

13 Oct 2024

Sally A

Run down Days Inn

Towels were threadbare. Food service area, ceiling tiles missing, drapes falling. Only starch for breakfast, no fruit, milk, or protein. Bed was creaky and lumpy. Shower/bathtub was peeling. Not worth $160!!

Partner

6/10

Pleasant

13 Oct 2024

Ray

Old smell

2/10

Poor

12 Oct 2024

Virginia

We drove to and around the property and decided not to check in at all. Many unhoused loiterers in the area making it feel unsafe. The building itself was unkempt and uninviting.

2/10

Poor

08 Oct 2024

david

Didn’t like all the things that y’all asked above and in the pictures I saw for the property weren’t even close to what the property actually looked liked. Didn’t say anything about no elevators and having outside stairs

Leisure

6/10

Pleasant

02 Oct 2024

Gianni

Some conflicts among guests?? And the area is dark.

Leisure Self

6/10

Pleasant

02 Oct 2024

Karen

I enjoyed my stay here.The room was very clean and was fully equipped including adequate heat and air. This old hotel is undergoing needed renovations but the noise was minimal. When they are completed it will be even better. My suite like room had new carpet and bathroom counters as well as a relatively new bed but an old tub! There’s a beautiful pool at this hotel with lots of room for lounging.

Self

8/10

Excellent

25 Sep 2024

Wendy

Great swimming pool.

4/10

Poor

24 Sep 2024

Robert

Old , Dirty, poorly staffed, run down. Stay somewhere else

6/10

Pleasant

24 Sep 2024

Robert

This property is old and way past its Prime. Dirty,poor or no maintence, non English speaking staff, no ice and generally run down. Do yourself a favor and stay somewhere else

Leisure Family

2/10

Poor

15 Sep 2024

Jim

Well I would love to tell you about my stay however after booking the room and receiving the confirmation number I was told at check Inn that they don't rent to locals and refused me my refund saying it's on you guys he received nothing. Don't you think that a man running a business here would welcome locals but not this guy he acted like he was the motel God and I wasn't worthy of his establishment pretty messed up for a business owner to do being his business is in a town that the locals can't have use of my suggestion is dump his sorry ass. Thank you..

Partner

4/10

Poor

14 Sep 2024

Amy

The price was too high for the quality. Room smelled like smoke in a non smoking room. Overall needs lots of repairs. Just looked run down. Felt a little unsafe.

Leisure Family