Name: Quality Inn Santa Fe New Mexico
Address: 3695 Cerillos Road, Santa Fe, 87507, US

8/10

Excellent

23 Jul 2026

Brenda

Good breakfast. It’s only a 12-14 minute drive to the Plaza area. Good for the price.

8/10

Excellent

19 Jul 2026

Joanna

Location was not bad. Close to good restaurants and drivable distance to plaza. There are no closets in rooms or shuttle service.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Myka

Our stay was excellent!

Partner

4/10

Poor

14 Jul 2026

Jacqueline

Room was not clean, smelled like smoke and hair was all over the floor. I'm not a clean freak but it was very uncomfortable staying in this room

Partner

8/10

Excellent

13 Jul 2026

Ralph

The hotel is clean and appears to be remodelled. the room is comfortable and the continental breakfast is fine. Nice and clean swimming pool

Partner

8/10

Excellent

12 Jul 2026

Iliana

.

Family_with_children

10/10

Exceptional

06 Jul 2026

Inez

The room was clean. Staff was helpful. I just wish there was a net for the pool so that I could clean the bugs, hair, and trees pieces that fell in naturally. Thank you for the stay and service.

Family

10/10

Exceptional

03 Jul 2026

Jay

clean - easy check-in - good breakfast - plenty of parking pool - good price for Santa Fe

10/10

Exceptional

30 Jun 2026

Hanna

Rented a ton for family that were visiting. They were pleased and slept well with the comfy pillows. The eagles were yummy!

Family

4/10

Poor

30 Jun 2026

phillip

no wifi no hot water second day

Self

4/10

Poor

30 Jun 2026

JAMES

Except for one detail, I thought the hotel was very good. The rooms were clean and had been updated. The grounds were well kept and the noise level, even though the hotel was on the main drag, was reasonable, even at night. The one item that totally disappointed me was the breakfast. I went down early (7am) and already the eggs and sausage were cold. When I tried to eat the eggs and suasage the taste was horrible. I finally threw it all away and went elsewhere for breakfast. That night I suffered strong intestinal pain -- all night long. I don't know that it was due to a problem with the breakfast, but I suspect that it was. I spent the next 36 hours trying to sleep it off. By my check-out time on Monday, I was feeling much better, but I never went back for breakfas there again. I'd have to say of all the hotels I've stayed in, that was the worst experience for breakfast I've ever had.

Self

2/10

Poor

29 Jun 2026

Lindsay

We discovered a ant infestation in our room that made its way into our dry good foods we put in our room as we were traveling long distance. We unfortunately lost quite a bit of food due to this. When I brought this up to the front desk clerk when we checked out and was given the managers card and told he would contact me. When that didnt happen, I emailed them and received an email back stating that a partial refund had been issued. When I checked my bank, a $refund for $25 was pending. When I asked for confirmation of the amount, I received no reply, when I sent them the info regarding the $25, I received no response.
I eventually got a response from the manager after filling a review for Quality Inn directly and when I tried to reply it was auto rejected.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jeny

The breakfast had a GREAT selection.
The staff was very friendly and helpful. I had an issue with expedia and between expedia and the gotel, everything got worked out.

Family_with_children

10/10

Exceptional

26 Jun 2026

Erlie

Great for an overnight stay! Clean room and affordable with breakfast!

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Patrick

Nice enough

Family

10/10

Exceptional

23 Jun 2026

Rafael

Breakfast was fresh. Parking was easy and pretty safe. Close to Meow Wolf and Walmart.

Family_with_children

10/10

Exceptional

22 Jun 2026

Lisna

Love how well maintained and clean this hotel. Hot breakfast was a huge plus and have many options to choose from. The whole staff is amazing and thank you to the lady for allowing me to get some of their lavender plants to take home. Will definitely stay here in the future trip.

Family_with_children

6/10

Pleasant

22 Jun 2026

SALLY

Fine for passing through

Friends

4/10

Poor

18 Jun 2026

Laura

My room had dead roaches and live bugs! I found hairs in the bed and all over the restroom.

Self

10/10

Exceptional

18 Jun 2026

Don

The room and the pool were clean.
The staff was friendly.
The breakfast included sausage, eggs, and other stuff.

My only wishes was for warmer water in the pool or a hot tub.

Partner

2/10

Poor

15 Jun 2026

ANM

It’s not an hotel it’s a Motel, but they called that as hotel. Not sure how Quality hand over the management to them. Internet was terrible. If you just stay for a night it will be ok. Before book check other platforms you will get more cheap price. Make sure take some noise reduction stuff it’s too loud on the room. Do not recommend this place

Family_with_children

8/10

Excellent

13 Jun 2026

Julia

Did not enjoy learning— after I was there— that there was no housekeeping.

Partner

8/10

Excellent

11 Jun 2026

Paula

Clean room, nice staff.

Family

8/10

Excellent

10 Jun 2026

Tina

Had a nicer breakfast than the other properties we have stayed at. Also a nicer pool.

Pet

10/10

Exceptional

09 Jun 2026

Bruce

Ok

10/10

Exceptional

06 Jun 2026

Joe

Great night on long day of travel

Friends_and_family Family

2/10

Poor

03 Jun 2026

Amanda

Bed bug stains on sheets. Hotel staff said Expedia would refund me, but did not. Horrible.

4/10

Poor

28 May 2026

Howard

No heat until the morning. I had to grab a blanket out of my van. The door didn't fit right. No juice at breakfast.

Self

10/10

Exceptional

26 May 2026

Samuel

Amazing clean friendly hotel

Business

10/10

Exceptional

25 May 2026

Shirley

Room was clean and staff was helpful

Business

4/10

Poor

25 May 2026

Juan

It was ok but don’t know why I got charged $100 after I left

Family_with_children

8/10

Excellent

24 May 2026

Aude

The hotel is well located and seems to have been recently refurbished. Great rooms, super comfy beds. I had the best nights sleep since arriving in the USA 2 weeks ago. What made the stay better was the staff. All very friendly and helpful. Would recommend.

Partner

2/10

Poor

24 May 2026

Margaret

very noisy, bed was as hard as a rock

Family

10/10

Exceptional

22 May 2026

Edwardo

The sink was clogged but other than that out was okay

Friends_and_family Family

6/10

Pleasant

17 May 2026

carolina

The room didn’t smell clean , and one of the night table was dirty. Plus a little small towel dirty on the floor

2/10

Poor

17 May 2026

Rik

Not clean enough, bed was dirty too

Family

10/10

Exceptional

17 May 2026

Daphne

My nite was quick stay, chose this hotel cuz 8pm and needed room. But turned out to be very good, clean, beds comfortable. Nice room with hair dryer, coffee.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Lewie

AWESOME AND AMAZING

Self

8/10

Excellent

01 May 2026

Susan

Convenient location and clean. I couldn't access the wifi with my reader, but could with my tablet.

Self

6/10

Pleasant

30 Apr 2026

Illya

Fair breakfast

Family_with_children

10/10

Exceptional

28 Apr 2026

Lewie

I stay here often ! Clean cheerful affordable lovely place to stay !!!

Self

2/10

Poor

25 Apr 2026

Amy

Completely disgusting!
First there was some tweaked out girl in the lobby flipping people off and cussing, when i bought this up to the manager he said the police dropped her off and she was family and her parents were coming,
Then I get up to the room and there is what appears to be blood on the bedding and other substances! See pictures!!
The less than friendly manager refused to do anything! Said I could change rooms but I was not willing to do that! Absolutely disgusting!!!

Family_with_children

6/10

Pleasant

16 Apr 2026

Laurie A.

Room was adequate. Breakfast was poor. Food was cold and poor selection.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2026

Katie

The bed was comfortable, the base was a pain in the butt; it sits on a solid flimsy piece of metal that we kicked every time we stepped closeto the bed. We thought the room was clean ... until we started seeing ants. The door doesn’t lock shut meaning after closing it you can push it open without using the keycard to unlock it. The blackout blinds don't come all the way down to the bottom of the window; there is about 2 feet of window that it doesn't cover.

Partner

8/10

Excellent

30 Mar 2026

Brenda

Breakfast was nothing new from any other hotel. Breakfast could use some improvement. Did not use laundry services.

Family

6/10

Pleasant

29 Mar 2026

Lucas

The rooms are clean and the staff are nice. I did sleep in and have a late check out so that was a plus.

8/10

Excellent

23 Mar 2026

Ana Karen

Slgood for what you pay for

Family_with_children

6/10

Pleasant

19 Mar 2026

Becky

There were little black bugs on the table,the heater didn’t the rooms were cold.

6/10

Pleasant

19 Mar 2026

Larry

Not what I expected

Partner

4/10

Poor

18 Mar 2026

bradley

Air conditioning did not work well and room was very hot. Could not sleep. I told manager and he did not try to fix it

6/10

Pleasant

15 Mar 2026

Katie

Good value hotel, clean, free breakfast, nothing fancy but great for a quick night on a road trip.

Family

6/10

Pleasant

15 Mar 2026

Jerese

Water damage in the bathroom and bathroom walls could use a wipe down. Bedding and towels were clean and room in general was, just needs some attention to walls

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Lorena

For a $60 + tax, the hotel is excellent; that is the reason of my 5 ✨. The room smelled at the beginning, then you get used to it. The beds were confortable and the pressure of water was good. Breakfast was enough.

Family_with_children

2/10

Poor

02 Mar 2026

Jenna

Arrived and the room seemed ok at first. Very basic and you get what you pay for type of room. Once settled in and laying down ants began biting. Brought it up to the person on duty and they were very rude about the whole situation.

10/10

Exceptional

28 Feb 2026

Jacob

Clean Bathroom and amenities, Front desk staff is well manner, Nice Breakfast

Partner

2/10

Poor

21 Feb 2026

Karen Michelle

This motel is very old, and in a sketchy part of town. You drive through a nice area and then you’re on the wrong side of tue tracks. While it’s been updated, the update is subpar and it’s pretty disgusting. I refused to take a shower because the room was so suspect. I had paid online, so the room was non-refundable. When I searched for a room using the hotel.com app, placed in the filter “pet friendly.” Generally, when I have done this, the rate I am charged includes the pets. When we got to the motel (not hotel, BTW…DIS-gust), the proprietor (who owns the Quality Inn as a franchise…it is not a QI motel), he charged us an extra $40 for our dogs. I wish I would have just eaten the money we paid and went to a nicer hotel. The disgusting area, vibe, rundown appearance of the room…not wanting to even enter the bathroom, made for a less than memorable experience. I would not recommend this place.

Partner

8/10

Excellent

14 Feb 2026

Ken

good

Partner

2/10

Poor

13 Feb 2026

adriel

reservation

8/10

Excellent

11 Feb 2026

Karen

The staff was friendly and helpful every time I needed something. The breakfast was good.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Lewie

AWESOME AND AMAZING

6/10

Pleasant

18 Jan 2026

Britton

There was no breakfast. The door to our room wouldn’t latch shut.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Erwin

Over night stay in the winter no carpet so kinda cold

Partner

6/10

Pleasant

12 Jan 2026

Mark

Had heater issue last night of stay.

Leisure Family

6/10

Pleasant

29 Dec 2025

Leah

Very run down.

4/10

Poor

28 Dec 2025

Quinn

The TV remote was split in half, the bathroom had recently patched hole in the door, the breakfast was very diluted. We also couldn't control the thermostat.

8/10

Excellent

28 Dec 2025

Emerson

Clean and quiet

10/10

Exceptional

25 Dec 2025

Mariana

The stay was great

Partner

10/10

Exceptional

20 Dec 2025

Kathleen

Clean room excellent service

10/10

Exceptional

04 Dec 2025

shantal

Room was clean.

Friends_and_family Family

2/10

Poor

18 Nov 2025

James

We signed on for an ADA room and not only was this hotel frigid during our hotel stay but they managed to just straight up miss about 56% of the requirements needed for a room to be considered ADA. There was also mold on the shower bench. Disgusting. And we told fromt desk and all they did was deny. When we asked to get our deposit back or some sort of compensation they refused to even work with us on it. Will not be going back to this hotel for future stays and cannot recommend anyone else coming here.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Alberto

Everything was good

2/10

Poor

14 Nov 2025

Cindy

Girl staff at front desk was super rude !

10/10

Exceptional

06 Nov 2025

Douglas

Good experience the room was clean and the surrounding area was nice. We had a great night.

Partner

10/10

Exceptional

04 Nov 2025

Mary

The Quality Inn was clean, quiet, comfortable, and served a good breakfast.

10/10

Exceptional

01 Nov 2025

Cristina

It was nice in general!

8/10

Excellent

29 Oct 2025

Tiffany

Toilet paper stuck on the door with hair on it. Also on th floor by the refrigerator it was very sticky like soda spilled

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Delilha

Great for travel nurses!

We always book this hotel for our travel nurses! We appreciate the hospitality and great service. Not to mention VERY comfortable beds!

Business

10/10

Exceptional

21 Oct 2025

Julie

Clean updated friendly staff

Leisure Partner

8/10

Excellent

18 Oct 2025

Keith

The hotel was clean and the staff professional and helpful. The hotel property was clean with adequate parking. The breakfast was good with a good selection of breakfast options

Leisure Partner

10/10

Exceptional

16 Oct 2025

Christina

Very nice room. Stayed here almost a week, there was always hot coffee in the lobby and someone at front desk. Zander was so helpful to me and other guests…. Super accommodating always went above and beyond and alway with a smile. All staff was like this. Very friendly environment.

Business Self

6/10

Pleasant

15 Oct 2025

Ramona

In my bed was something makes me itching so bad

Family

10/10

Exceptional

14 Oct 2025

Christina

Staff was very kind and accommodating! Really enjoying my stay

Business Self

6/10

Pleasant

14 Oct 2025

Shawn

It’s an older hotel and I gave it a three star and that’s about it

Self

10/10

Exceptional

14 Oct 2025

Lance

Newly remodeled room, very clean and fresh. We arrived early, not considering a time change, and were allowed into the room without any hassle. Front desk staff was engaging and efficient. The surrounding area may be a little sketchy, but no safety concerns. The only thing I found (and I had to hunt) was chewing gum in the peep hole of the door. Breakfast was really a breakfast, as advertised. Fantastic variety of eggs, sausage, waffles, toast, fruit, yogurt and more. Definately in the top 3 places we've stayed over the last 3 weeks of daily travel!

Leisure Family

8/10

Excellent

10 Oct 2025

Roland

Easy check-in.
Breakfast was not the most desirable.
And most other places have free bottled water in the room.

Leisure Friends

4/10

Poor

10 Oct 2025

Scott

Grounds unkept, very noisy dumpster pick up at 3 am weeds cigarette butts walks dirty. Molding around doors were filthy. Pink spray paint on one wall
Staff that checked us in did not understand English they were rude. Not a quality Inn experience. This is a low end motel 6. Vander at the desk was good. Better options available.

10/10

Exceptional

07 Oct 2025

Linda

This hotel turned out to be a pleasant surprise. I've been to or thru Santa Fe at least a couple dozen times in the last 40 years, so I've stayed in many of the hotels. Most have been a disappointment. This Quality Inn is an exception. I will say that if you're looking for high end, go downtown. If you're looking for clean & comfortable at a reasonable rate, this would be a place to try. The woman at the front desk (I'm terrible with names) was professional, friendly, helpful, & very good at her job. The room was immaculate. The microwave, fridge, tv, & wi-fi were all in good working order. The biggest surprise was a bed that was comfortable & provided adequate support for my back - something I rarely have experienced even in high end hotels. Breakfast was fairly typical hotel fare & that was fine. As with any breakfast of this type, everything is disposable, which is not the best option, but the standard one. The man working the front desk when I checked out was also professional, friendly, competent, & helpful. The grounds were clean & I definitely felt safe. My room was close to Cerrillos, but noise was not an issue.

This will be my go-to stop in Santa Fe for the foreseeable future. Please keep up the good work and thank you!

Business

6/10

Pleasant

07 Oct 2025

Sonia

Bath tub clogged. Drainish was not working properly

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Christina

Nice and clean!

8/10

Excellent

06 Oct 2025

Denise

The air conditioning was not working, however, it was Oct, maybe it was turned off. It was a little warm at night to sleep. The room was very clean, and the staff brought new towels midweek and we didnt have to ask. The breakfast was really good with waffles, sausage and eggs. We thought the meat should have been rotated to bacon, so we didnt have to eat the same thing everyday. Check in and out went smoothly. The place is nicely updated. The chair looked dirty. Everything else was clean

Leisure

6/10

Pleasant

06 Oct 2025

Roger

the staff was helpful and pleasant. no bar, the breakfast was not much. it's just a basic room that is clean

Leisure Family

10/10

Exceptional

04 Oct 2025

Christopher

Ever is fine.

6/10

Pleasant

02 Oct 2025

Georgina

Could be better!!

Shower had hot water when coming out of the faucet but not out of the shower head. Made it rough during my morning shower!!

Business

2/10

Poor

28 Sep 2025

Frank

The room was not cleaned thoroughly. We felt totally unsafe.

Leisure Family

8/10

Excellent

26 Sep 2025

Doreen

It was a nice place to stay. We got there late and didn't stay long.

Leisure

10/10

Exceptional

26 Sep 2025

Sharyl

Really good value; I was looking for a better quality business/traveler hotel than a roadside 'value' motel. It was important that I had excellent wifi and ability to have coffee/breakfast in the morning, since I was working. Clean, modern, comfortable bed; good desk and chair, all the lamps have outlets and USB; I would have liked a luggage rack to place my suitcase on since I was there for a week, it was too big for the rack by vanity/sink, but it's a minor detail. The daily breakfast was simple and accommodating - had healthy, protein options like hardboiled eggs yogurt, apples/banana, cereal options, oatmeal which I really appreciated; and something warm, eggs/sausage, bread for toast-breakfast sandwiches along with coffee, juices. If you're looking for a real diner breakfast, there's no shortage of Santa Fe classics close by, Cerillos is a main artery street, everything you want/need close by - pharmacy, grocery store, restaurants, etc. and it's 15 minutes from downtown. Free parking. Staff were nice and accommodating.

Business

8/10

Excellent

26 Sep 2025

Elvira

Location was easy to find and easy parking.

Leisure

10/10

Exceptional

24 Sep 2025

Sharon

Was very clean and updated and quiet and clean