Hotel Inn Santa Fe

2/10

Poor

01 Aug 2026

Shawn

This is not the hotel to book for a nice stay in Santa Fe. I was blind-sided by several things: walking into the property and smelling cannabis smoke, guests propping open doors to let in non-guests (particularly vagrants who I’d seen standing on the street before entering the hotel through propped open doors, ice machines were out of order, the hotel had a general vibe of “the back rooms”, poor air flow/air quality, handrails on stairs that seemed to be on the edge of breaking. We realized our mistake and checked out early, just driving back home instead of staying in Santa Fe.

8/10

Excellent

30 Jul 2026

ANNE

I have stayed in the Hotel Inn numerous times. And yes, it is one of the cheaper hotels in Santa Fe, so don't expect a high quality stay. But the basics are great.

The Hotel Inn is an older building that is slowly getting updated. The beds are comfortable, bedsheets and towels have always been unblemished. The rooms are clean and have basic appliances; refrigerator, microwave, coffee machine, TV, air-conditioner.

The staff is friendly and helpful.

2/10

Poor

27 Jul 2026

Robert

Don't bother wasting your money here. Place was crawling with homeless drug addicts. Did not feel safe at all. Had to change one room because there was a very strong odor of urine, it was disgusting. Stay here if you got no other choice.

8/10

Excellent

27 Jul 2026

Alma

The staff was great! He was friendly when checking in and out. The room was clean but the bed was uncomfortable. Its a spring bed without much padding. Same with the pillows. When trying to call the front office for more towels the phone in the room did not work. There were no instructions on how to use it either. Overall it wasn't terrible for the price.

2/10

Poor

26 Jul 2026

Joshua

Checked in on a Saturday night, didn’t realize there was a club attached to the hotel that interferes with parking. There were very sketchy groups of people on bikes in huddles in the parking lot that also made it hard to park. Broken glass was also in the parking lot as evidence that cars are broken into here. The staff member looked to be on drugs and was physically running through the hallways of the hotel. The staff member also gave us a “free upgrade” that we NEVER ASKED FOR into a double queen bed when we are one couple that booked a single king bed for a reason. When we went downstairs to fix this, my husband almost fell and went through the handles on the stairs- they were so wobbly it is genuinely scary. Once inside our room we found blood on the single clean towel in the bathroom, the screen to our window popped out and on the balcony, and no door to actually access the balcony. What a horrible experience all around.

10/10

Exceptional

26 Jul 2026

william

Nice clean place to stay while in Santa Fe. Recommend highly to anyone.

8/10

Excellent

25 Jul 2026

Laurie

This was a great affordable place to stay for the night as I was traveling on a long road trip. No frills, but all the things I wanted - especially the nice, comfortable bed and fridge. The staff were welcoming and friendly.

4/10

Poor

25 Jul 2026

Katherine

Carpet dirty and cat piss smell

8/10

Excellent

24 Jul 2026

David

Ice machine on my floor was out of order.
Facility needs paint … general maintenance.

10/10

Exceptional

21 Jul 2026

Theresa

Good

Family_with_children

6/10

Pleasant

20 Jul 2026

Cheryl

Very nice, esp for the pricey Santa fe area. Coffee in the room, nice thick towels,c good sheets. Nice location, a few miles down main drag to the plaza. Denny's across street & Chinese restaurant w bar/ dancing next door. A microwave + fridge in room, always a plus! I'd stay here again.

10/10

Exceptional

20 Jul 2026

Mary K

Very clean room, liked having the fridge and microwave. Convenient location to stores and restaurants.
Staff was great 😊

4/10

Poor

18 Jul 2026

Evrim

The front desk staff was professional and accommodating. When I mentioned that I had a bike in the back of my car, they kindly offered me a parking spot closer to the building, which I really appreciated.

The TV was a pleasant surprise, with HBO Max and several premium channels available. The room itself, however, was very dated and in need of renovation. While the sheets and towels were clean, there was no hairdryer in the room.

One of my biggest concerns was the condition of the hotel grounds. While walking my dog, I noticed trash scattered throughout the property, along with broken glass and dog waste. I understand the area faces challenges, including a significant homeless population, but the hotel should still prioritize keeping the premises clean and safe. Broken glass poses a hazard to both pets and vehicles, and better property maintenance would greatly improve the overall guest experience.

2/10

Poor

18 Jul 2026

Sarah

Police busted a drug ring there on the first day of my stay. The whole place was crawling with police officers during that fiasco. The property is run down and the pictures posted do not show what it actually looks like. There were dark red/brown stains on the comforter. The whole place smelled like fish. Someone who appeared intoxicated tried to get in my room. People screaming at each other at all hours. Babies crying. I wish I was exaggerating.

Self

6/10

Pleasant

17 Jul 2026

Marcela

I did not appreciate My stay at this hotel. I booked My room on 1st floor and room on 2 floor of me was making a lot of noises. I was unable to sleep they whole night. Please notify guest to respect other guest and keep noise on a low level. Thank You .

Family

2/10

Poor

15 Jul 2026

Meda

dirty carpet, they pretend \"queen bed\" when they're really full size, horrible quality, springs broken mattress, non-stop noise. Only one towel!!! Avoid at all cost

Family_with_children

4/10

Poor

14 Jul 2026

Handika

Need an upgrade, you pay what you get

Friends_and_family Family

2/10

Poor

13 Jul 2026

Jeremy

This is NOT a three star rating as posted by the questionable \"Anonymous\" reviews. We left after one hour due to what appeared to be blood stains on one of the lampshades, and just general uncleanliness. There was a pile of someones dirty clothes sitting in the hallway.

There are many lodging options in Santa Fe - Pay the extra money and avoid this place. I have yet to see one positive review of this hotel that wasn't \"Anonymous.\"

Partner

10/10

Exceptional

12 Jul 2026

Leonard

Great stay

10/10

Exceptional

12 Jul 2026

Joe

The room was really clean. Staff was very helpful. I slept like a baby.

Partner

10/10

Exceptional

12 Jul 2026

kayla

Staff

Family

2/10

Poor

08 Jul 2026

Melissa

It's a hell hole. Do many gangbangers in the parking lot I was afraid to walk my dog. Horrible facility.

2/10

Poor

08 Jul 2026

John

Our driver told us there were drug deals going down, prostitution, and overall safety issues.

Business

4/10

Poor

07 Jul 2026

christina

Was not in the greatest neighborhood. A lot of transient were hanging out outside. Personally I would probably not stay there again.

6/10

Pleasant

05 Jul 2026

Francisco

TV did not work, most lamps would not turn on. Blinds would not fully close.

Self

8/10

Excellent

05 Jul 2026

Kent

First the positives. Room 209. Check in was easy and staff was nice. The room was nice and cold. The television worked and there was a refrigerator and a microwave. The bed was great and all the linens for the bed and in the bathroom were clean and the bath towel was a nice size which I appreciated. They did provide soap, shampoo, and conditioner.

The cons. The motel is dated. I didn’t use any of the amenities and could care less there was no water in the pool and the pool area was junk. I couldn’t get hot water in the shower.

Self

8/10

Excellent

01 Jul 2026

Donna

Great location on main Santa fe street. An older renovated property, but plenty good. Comfy bed, spacious rooms with larger mini-fridge w separate freezer, microwave, work desk, sofa/fold-out dbl bed. Chinese restaurant attached and Denny's across the street. Quiet despite being central. Excellent value in a pricey town

Self

4/10

Poor

30 Jun 2026

colleen

Old rooms old bathrooms towels were good old carpet old lobby

Self

6/10

Pleasant

30 Jun 2026

Peter

Room was clean and quiet. Hotel is within walking distance to several decent restaurants.

Partner

10/10

Exceptional

29 Jun 2026

Nayeli

Hopefully you guys open your pool soon

4/10

Poor

29 Jun 2026

David

The room was dirty and several things were broken. I would recommend staying here.

8/10

Excellent

28 Jun 2026

Donald

Nice affordable place. Essy access to bos downtown

Partner

8/10

Excellent

28 Jun 2026

Alexandra

There was no water in the room , fridge or to buy in the hotel, the only minus after a long flight and late arrival .room very clean , shower hot, staff friendly and helpfull

Self

10/10

Exceptional

28 Jun 2026

Nayeli

The pool wiuld be nice

Family_with_children

10/10

Exceptional

28 Jun 2026

Martha

Parking by the room

Partner

2/10

Poor

27 Jun 2026

Anthony

Parking was very sketchy with a lot of homeless people around, we didn’t really need the staff cause we only stayed for like one night so that doesn’t really matter the air-conditioning work fine but everything else was just pretty “meh”. Wouldn’t recommend staying here for more than a day.

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Mary

Staff and air conditioning was great

Partner

8/10

Excellent

27 Jun 2026

Martin

Very nice and qyuiett

Friends

10/10

Exceptional

25 Jun 2026

Melody

The room was really cleansed and clean and smelt amazing fresh and great quality air staff was polite and kind quick and sufficient parking lot was very easy to commute the amenities in the room were outstanding refrigerator microwave and couch that pulled out into an extra bed when I say this room went above and beyond expectations I expected to get a bed and a TV not much more than that I was really impressed to see so much was included at such affordable cost close to locations easy to access restaurants and entertainment I look forward to staying here again when I arrive in Santa Fe in July Far most importantly as a single mother traveling with child I felt a tremendous amount of safety.

Family_with_children

8/10

Excellent

23 Jun 2026

Denise

It was great for the price!!

Self

8/10

Excellent

23 Jun 2026

Eleuterio

Room was clean and spacious.staff was nice and helpful. A/c was excellent.parking was ok. Not the most comfortable beds but good enough to sleep in

4/10

Poor

22 Jun 2026

Levay

The hotel wasn't great. It was very old, the rooms smelt like a strong chemical, there was homeless people walking outside. And the room was very out dated and old. The tub was disgusting as well. Definitely dont recommend.

Partner

10/10

Exceptional

22 Jun 2026

Joseph

Great stay

10/10

Exceptional

19 Jun 2026

Levonn

A+ yet again as I have come to expect at this establishment.

10/10

Exceptional

19 Jun 2026

Jacob

\"I rarely ever write two reviews for the same place, but I just had to. After an incredible stay here last weekend, my travel plans brought me right back through Santa Fe, and there was absolutely no question where I was staying.
Coming back just seven days later felt like visiting old friends. The staff remembered me instantly and welcomed me back with the same incredible warmth. My room was just as immaculate, cool, and comfortable as it was the first time. Spending another evening relaxing in the courtyard—this time with a great book—perfectly capped off my trip. This place has officially become my go-to spot every single time I'm in town. Consistent, charming, and highly recommended!\"

Partner

10/10

Exceptional

19 Jun 2026

Jacob

We had an absolutely wonderful stay here! The location is fantastic—tucked away enough to be quiet and peaceful, yet just minutes from the vibrant energy of the Plaza and local spots. The rooms are exceptionally clean, incredibly comfortable, and beautifully decorated with authentic Southwestern touches that make you feel right at home.
The staff went above and beyond to make us feel welcome from the moment we checked in, offering excellent local recommendations. Sitting outside in the beautiful courtyard area in the evening was the perfect way to unwind. You truly get the best bang for your buck here without sacrificing any charm. We will definitely be back on our next trip to Santa Fe!\"

Partner

4/10

Poor

18 Jun 2026

Tony

Outdated and in need of a major renovation.

2/10

Poor

17 Jun 2026

William Oliver Daye

Avoid this hotel at all costs. Very sketchy and unsafe. Rooms dirty and dingy.

Business

6/10

Pleasant

15 Jun 2026

Geoff

Plumbing fixtures in room needs updating. Drains were slow to drain. I work for a full scale, plumbing company that can help you with changing out all your plumbing fixtures and giving your customer a better experience call and see how we can help. 520-867-4241 Plumbologist Plumbing.

Business

10/10

Exceptional

14 Jun 2026

Margaret

The staff working at the hotel were EXTREMELY nice and helpful! The location of the hotel was perfect for a visit to Meow Wolf and a convenient ride to downtown. Everything worked well. While not as new or elegant as some hotels, the value (low price) was GREAT!

Friends

6/10

Pleasant

14 Jun 2026

Victoria

The staff was very welcoming. The place was clean, but the bathroom had some mold and what looked like kleenex shoved into holds in the ceiling. ? For the most part it was good (3 ⭐️)

Family_with_children

4/10

Poor

14 Jun 2026

Reginald

This stay was a last minute booking, I didn't have time to read any of the reviews, just booked and hoped for the best. Unfortunately, I got a room with a noisy A/C unit and non effective cooling so I spent a sleepless night. I didn't use any of the amenities so I can't comment on those. There was plenty of parking, so no issue there. The only interaction with staff was when I checked in, which was late about 11:30 pm. I was out by 7:30 am and gone. Just a quick pit stop for some shut eye and a shower.

Partner

8/10

Excellent

12 Jun 2026

Maribel

.

Partner

6/10

Pleasant

12 Jun 2026

Adam

Cheap and easily accessible, very dirty tho and lots of residue in the floor. Would recommend, but clean your feet and dont step on the floor with your feet. I almost forgot that they had a needle in the floor me and my girlfriend stepped on.

Partner

10/10

Exceptional

12 Jun 2026

Arie

O

Partner

10/10

Exceptional

10 Jun 2026

Martin

It was a really nice surprise for the price. The lobby was clean and the personnel was very attentive. We requested a room on the first floor and the front desk male clerk was very polite and empathetic with our request since we had been traveling all day long and were exhausted.
Room: the room was very spacious! And clean. Excellent TV channel options. Comfortable bed. Pillows might need an upgrade.
Bathroom : good quality toiletries were provided and soft , fluffy towels .
Many restaurant options are around the hotel within walking distance.

We will definitely come back!

Partner

2/10

Poor

10 Jun 2026

Emily

Hotel room floors and bedding was dirty.

Self

2/10

Poor

10 Jun 2026

Chris

Very sketchy, the room booked had 3 doors inside ( 2 of the doors were entries from other rooms). One of the doors had a couch blocking it so no one could get through. The counter in the room has broken pieces off of it. The desk chair partially broke once I sat in it. The pillow has mysterious stains. We were only here for 15 minutes before we booked another hotel. The staff were very friendly but the hotel needs an overhaul.

Partner

2/10

Poor

09 Jun 2026

Guthrie

My stuff was stolen not even 15 into being checked in and parked addicts were going door to door trying to sell stuff not worth staying at unless you don't want to sleep and be worried about your safety

Self

6/10

Pleasant

09 Jun 2026

Sarah

Location is good.
Bed was comfortable
Liked the heat lamp in the shower area

Shower tub did not drain. Had yo ask 2x to clear the drain so not standing i dirty, soapy water.
TV had to be fixed 2x.
Carpet was filthy
No bathroom fan

Self

6/10

Pleasant

07 Jun 2026

Kelly

Website description was breakfast available, once I asked receptionist she said that was not correct. The bathroom was fairly descent, not stocked with essentials. Bathroom had holes in walls not patched, shower has mold on top ceiling. Towels were still wet from being laundered smelling like bleach.

Partner

2/10

Poor

03 Jun 2026

Jeannette

I booked there for its \"pet-friendly\" policy, however at the desk the woman stated that there would be a $40 pet fee for each dog, $80 total extra on top of the price for the room, for a room in a hotel that is shady-looking, run down, and smells bad. Completely outrageous and horrible.

Self

2/10

Poor

31 May 2026

Hector

First thing about the place when I pulled up was many homeless people running around outside in the parking lot Parking lot was scary enough not to leave my family in the car when arriving and going inside the hotel had a clean appearance, however when making our way into the hallways and into the rooms, nothing but filled and stench, dead cockroaches, lying the hallway and the room the carpet was heavily matted with filth and stains. Also, the mattress was heavily soiled and bedding burned and ripped up. Lord knows we were not going to even attempt to sit on or touch the couch. The maintenance to the room was beyond poor shower curtains, barely hanging on with silicone tears and every fabric that you can find the odor and stench just follows you everywhere in that building. Lastly, the main downfall is no amenities is for kids as far as an operating pool. the odor and stench just follows you everywhere in that building. Lastly, the main downfall is no amenities for kids as far as an operating pool that is well-maintained. I will never recommend or will I ever stay at this property again?

Friends_and_family Family

10/10

Exceptional

31 May 2026

Andrei

Perfect for a one-night stay. The hotel is a bit older, but it is well maintained and cared for. Most importantly, I felt completely safe and comfortable the whole time.

Friends_and_family Family

8/10

Excellent

30 May 2026

Kevin

The hallways and lobby are old and a little out of date. The room itself was huge, clean, and very nice. Nice and clean bathroom. Quiet, slept like a puppy dog. Room cleaning staff did a very good job.

Self

4/10

Poor

30 May 2026

Sugey

Not very welcoming, not what I expected

Partner

4/10

Poor

28 May 2026

Stacy

Only stayed here because it was within walking distance to MeowWolf. There used to be a pool. It was empty and dirty. Room was outdated. We had people knocking on our door throughout the night. 4 times, waking us up, starting at midnight, then 3am, again around 3:30am, and finally around 5am. We got no sleep and had no idea what they wanted. Left super early the next day because we couldn’t get back to sleep, and it seemed very sketchy.

Partner

2/10

Poor

28 May 2026

lorin

Bedroom are dirty and bad smell. A spider bite me, it was in the towel

Family

2/10

Poor

28 May 2026

John

I did get a $ 40 refund but upon booking the price had jumped $50, \" current rates\"
TV ,bed side sockets, lights and phone not working. Pool un usable, ice machine not working ( obviously for a long time), gardens untended.
The fecal coloured carpet should have been the red flag. Staff had difficulty communicating.👎

Friends

2/10

Poor

28 May 2026

Brady

When we arrived ICE was in the building and outside we saw two groups of people with firearms. Left early because it was not safe

Friends

10/10

Exceptional

27 May 2026

Amanda

Our room was clean and spacious. The air conditioner worked very well and was quiet. The pillows were excellent and there was plenty of hot water. The staff are extremely helpful and friendly at check in/out and when I had questions.

Friends_and_family Friends

6/10

Pleasant

26 May 2026

seyed reza

Overall, we had a pleasant stay. The room was clean, the staff was friendly, and the location was convenient. The hotel was comfortable and worked well for our trip to Santa Fe.

2/10

Poor

26 May 2026

Jesus

?

Family

4/10

Poor

25 May 2026

Patrick

The whole property is very run down, carpet is very old and dirty, walls are thin, parking lot was sketchy. We only had a partial roll of toilet paper with no back up. We were happy when we drove away. We would not recommend this hotel to anyone.

Partner

6/10

Pleasant

25 May 2026

Rodney

Was okay to stay at. Good thing abut it was, it was close to place to eat.

Partner

2/10

Poor

24 May 2026

Omar enrique

The customer service was terrible...

10/10

Exceptional

23 May 2026

Patricia

The room was nice. Air conditioning worked very well. It was the best night sleep I had in a long time. It was quiet. Plenty of parking. There were a lot of placed to eat within walking distance. I would recommend Hotel Inn of Santa Fe. I will stay there again.

Self

4/10

Poor

21 May 2026

Loretta

The grounds were terrible!! The carpeting was old and torn!! You could feel the springs on the beds!! We had a miserable night!! I Do Not Recommend this property!!

Partner

10/10

Exceptional

19 May 2026

Guillermo

.

Family

10/10

Exceptional

19 May 2026

Guillermo

.

10/10

Exceptional

19 May 2026

Guillermo

.

Self

4/10

Poor

18 May 2026

Lindsey

Room was ok but hallway smelled, gym was bare, and gym bathroom was very dirty. The hotel met my need for a place to rest my head at night at a reasonable price but I would advise the hotel to clean up and refresh the hallways and gym for more pleasant stay. Also, there was no water in the pool (in May) and the outdoor area wasn't really a place where I wanted to sit outside and read.

Self

6/10

Pleasant

17 May 2026

Zachary

Lots of parking. Not the cleanest rooms. Uncomfortable spring mattresses. Nice bathrooms though

Partner

2/10

Poor

16 May 2026

Mary

Ties slashed in parking lot

6/10

Pleasant

16 May 2026

doug

parking was easy

Self

10/10

Exceptional

16 May 2026

Marcos

Very clean had a good time with my girlfriend if you know what i mean 😉

Partner

10/10

Exceptional

13 May 2026

Paul

We've stayed before and will again. A spacious room, good fridge and microwave, and overall great value. We like their first floor rooms to avoid stairs. The staff were very pleasant and helpful. There is plenty of parking and stores are nearby. The center of town is 10-15 min away by car.

Partner

6/10

Pleasant

10 May 2026

Scotia

This place is ghetto but I guess that’s what you get for the price. The reviews did not reflect the property. Our towel rod was broken, tub stained from god knows what. While place smelt like cigarette masking spray. Will pay the extra 30$ to never stay here again lol.

Family_with_children

8/10

Excellent

07 May 2026

Emilia

It was a quick over night. Everyone was very nice. Older hotel but clean. Very accommodating.

8/10

Excellent

07 May 2026

Billy

Honestly before booking, I read all the reviews and was a little concerned about what they said, as far as homeless people and stuff like that. Which there were some, the outside of the property is a little scary looking. However, the room itself, and the interior of the hotel was excellent. In fact everything in my room was brand new. The heater worked perfect the shower worked perfect and will definitely stay again.

Self

2/10

Poor

06 May 2026

Janne

We arrived late in the evening. The front staff was nice and polite. The room was terrible. The beds were barely made (the sheets were dirty so we asked for another room, which we got without issues), part of the baseboard were coming off

10/10

Exceptional

05 May 2026

Novel

The whole process was smooth and easy!
Clean room and excellent staff. Everything was good.

Self

8/10

Excellent

04 May 2026

Katherine A.

AC kept room cool, clean room, good staff, hot shower, everything worked, and we felt safe. Thank you.

Partner

8/10

Excellent

04 May 2026

jaime p

Very affordable and convenient. Unfortunately alot of homeless in the area but the hotel has good security!

Partner

8/10

Excellent

04 May 2026

Steve

The room was clean and the hotel quiet. The staff was very helpful. The hotel is on the main drag and unfortunately there were quite a few homeless people in the parking lot, even at 6am. The staff said they had security, but I didn't see any.

Self

6/10

Pleasant

29 Apr 2026

Gregory

Not friendly

Self

6/10

Pleasant

29 Apr 2026

Cameron

The room was clean enough at first glance. I later found there was a used plate left in my room from a previous guest. Im not picky, i usually choose budget options. That's why i still gave 3 stars. That said, what bothered me the most was that there was 2-3 people who seemed to be squatting in the parking lot for there entirety of my stay.

Self

4/10

Poor

26 Apr 2026

Patricia

Took a

10/10

Exceptional

26 Apr 2026

Elizabeth

The front desk staff is friendly and accommodating. I stayed here several nights and everything was great!

Self

10/10

Exceptional

26 Apr 2026

Amanda

Great stay. No complaints.