Hilton Garden Inn Portland/Lake Oswego

10/10

Exceptional

03 Mar 2026

Joelle

Everything was really clean and good.

Friends

10/10

Exceptional

19 Feb 2026

Shydel

Everything was amazing!

Partner

10/10

Exceptional

18 Feb 2026

Debra Irene

Yes everything was great

10/10

Exceptional

15 Feb 2026

Amber

Clean, comfortable room.

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Scott

Nice quiet clean spacious room with a comfortable bed.

Plenty of parking.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Mariah

Everything was great.

Leisure Family

10/10

Exceptional

31 Jan 2026

Grace

Great

10/10

Exceptional

29 Jan 2026

Traci

Staff was very kind. Room was clean, plentiful parkiing.
Top floor room was very quiet.

Leisure Self

10/10

Exceptional

17 Jan 2026

Yolanda

Great customer service and amazing property.

Leisure Family

10/10

Exceptional

17 Jan 2026

William

Nice location

Business Partner

10/10

Exceptional

16 Jan 2026

Levi

Great

Business Self

10/10

Exceptional

16 Jan 2026

Stephanie

Courteous staff. Clean room and pool.

10/10

Exceptional

11 Jan 2026

koby

Room was clean! Pool was warm, hot tub was a little small & breakfast was ok.

8/10

Excellent

11 Jan 2026

gayle

Updated rooms and public space. Housekeeping is included, but they missed our room. They delivered fresh towels though. We didn't eat at the property, but they did have a reasonably priced happy hour.

8/10

Excellent

01 Jan 2026

Pradeep Kumar

Staff was couteous. I think there was some issue with the way the tap in the sink is designed. It is way too back from the edge and so was not convenient to use.

Business_and_leisure Self

10/10

Exceptional

28 Dec 2025

Patti

Great place to stay. It was clean, comfortable, and the staff was very friendly. Room service was great.

Only drawback was Expedia listed parking as free and they charged me $20 to park my car.

Business_and_leisure Pet

10/10

Exceptional

28 Dec 2025

Melissa

Great hotel ~ very clean and comfortable with nice staff! We have stayed here twice now and will be our hotel of choice in the Portland area going forward.

Leisure Family

4/10

Poor

28 Dec 2025

Kelly

The room was clean, staff nice and easy check in. They woke me up maid at the door knocking at 8 am!! so remember to put your don’t disturb hanger on your door before you sleep. They also charged me $4 for water I didn’t drink but I don’t really care enough to call them about it, but still hate the nickel and dime mentality. I forgot to give my honors number at check in or they wouldn’t have charged for free honors water that I didn’t drink anyway… but that’s also annoying bc they should always ask at check in to remind me to give that. All in all it was ok. I stayed at the same hotel in Wilsonville the week prior and had a much better stay there. They are only a few miles apart but highly recommend the Wilsonville location over this one.

Partner

2/10

Poor

27 Dec 2025

Michelle

Hidden fees, especially with their breakfast. I paid $22. per day for breakfast and when I arrived, they showed me their menu and told me that my $22. only paid for the basic options, and didn’t cover their better breakfast items. Not enough room to list my complaints.

Self

2/10

Poor

27 Dec 2025

Michelle

I have never experienced such poor customer service in my entire life. The staff had a power struggle with me, and though I was here to relax and rejuvenate from being ill, I have hardly been able to sleep, and definitely have been unable to relax since I first checked in Ion December 24

Self

10/10

Exceptional

21 Dec 2025

Melissa

Very safe and quiet location.

Leisure Partner

8/10

Excellent

18 Dec 2025

Laure

yes

10/10

Exceptional

12 Dec 2025

Monica

Monica was very happy with her stay.

10/10

Exceptional

04 Dec 2025

Tommy

The room was fine. We only had housekeeping once as they only come every other day. We were there for four days. Lack of housekeeping is my only disappointment.

Leisure Family

8/10

Excellent

01 Dec 2025

Robert

Clean, comfortable room. Breakfast decent and easy parking.

2/10

Poor

29 Nov 2025

Sherrie

We had to pay for a parking space to park in the hotel that we have reservations in and then we can't get into the room. Horrible, horrible horrible

6/10

Pleasant

28 Nov 2025

Charles

Charged my card extra fees even though I did not use any incidentals

Leisure Partner

8/10

Excellent

26 Nov 2025

Yihua

Convenient location, very comfortable bed and spacious guest rooms.

Leisure Family_with_children

8/10

Excellent

17 Nov 2025

Ron

Shower water cold.

Business

4/10

Poor

16 Nov 2025

Tyler

They nickel and dime you for everything, the water bottle in the room is charged to you, you have to pay to park in the parking lot, breakfast is charged to you. The fridge in my room didn’t work has well. I would Not stay at this hotel again, you get a better value for your dollar at a holiday inn.

Business_and_leisure Family

10/10

Exceptional

16 Nov 2025

Mary

Easy check in, room clean, staff friendly.

10/10

Exceptional

16 Nov 2025

Zachary

Nice property. Several dining options across the street. Safe area.

Leisure Family

10/10

Exceptional

16 Nov 2025

Debbie

Everything was wonderful!
FYI.. There was a slightly musty odor in the bathroom that came & went.
We love your hotel

Leisure Partner

10/10

Exceptional

07 Nov 2025

Marnie

Hotel immediately felt comfortable. Staff was very accommodating and helpful. Room service delivery person was very sweet. The food was prompt, fresh and good! Room was clean and smelled clean. Not perfume covering up moldy or musty smells. Sheets and bedding were obviously clean!!! It was a bit odd to be able to hear the person next door raise and lower their blinds and it was so loud it almost sounded like it was in my room. Other than that, nothing abnormally loud or distracting. Wonderful experience

Business

10/10

Exceptional

29 Oct 2025

Staci

Room was nice. Staff were friendly.

6/10

Pleasant

23 Oct 2025

Miranda

Clean, nice room. Lots of noise outside, halls and rooms next door. VERY expensive for mostly a basic experience

Self

6/10

Pleasant

23 Oct 2025

John

The room was nice, but the Air Conditioner wasn’t working properly and the pet fee was $56 for 1 night which is very disappointing.

10/10

Exceptional

21 Oct 2025

Cory

Clean spacious room. Staff very friendly. Quick and easy check in.

Business Self

4/10

Poor

21 Oct 2025

Joe

Overpriced old hotel.

Standard hotel, overpriced for what you get. Gym STILL has a broken Peloton seat and I let the staff know over two months ago. Still not fixed. Rooms are old old old feeling looking. For the price there are so many other better options.

Business

10/10

Exceptional

12 Oct 2025

Cristian

Great servicd

10/10

Exceptional

09 Oct 2025

DOTTIE

They took great care of me there. I especially loved the lobby restaurant.

Leisure Self

8/10

Excellent

05 Oct 2025

Mariko

This is a very clean and well maintained property. It smells pleasant and everything looks newish even if it isn’t. Bedding is comfortable. My only two small complaints is the walls seem a bit thin, we could hear the room next to us and above us at a low level even though I don’t think they were being loud. Hallway noise was minimal though. And the other is the WiFi is really terrible; we didn’t pay for the “premium” upgrade because the property advertises free high speed internet, at least on Expedia. We were trying to watch a livestream and it would buffer every ten seconds or so which was pretty annoying.

Leisure Partner

10/10

Exceptional

02 Oct 2025

John

Fine

Business Family

10/10

Exceptional

29 Sep 2025

Jonathan

It was a great experience

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Tsubasa

It was decent. The entrance is pretty

Leisure Family

10/10

Exceptional

26 Sep 2025

katrina

Friendly staff, clean rooms, close to freeway

6/10

Pleasant

15 Sep 2025

Maureen

Bathroom needs repair. Fan did not work and the toilet had the most explosive loud flush. Crazy that housekeeping never noticed.

10/10

Exceptional

09 Sep 2025

Marty

Comfortable stay!

It was the first time we stayed this hotel, and it exceeded our expectations! The check in was nice and quick, and they kindly accommodated our request. Nice staff, clean room and comfortable stay!

Partner

10/10

Exceptional

03 Sep 2025

Paty

A TRULY EXCEPTIONAL STAY.

Hilton Garden Inn - A Truly Exceptional Stay!
I had the most wonderful experience at the Hilton Garden Inn in Lake Oswego. From the moment I arrived, everything was absolutely phenomenal. The hotel is outstandingly clean, and it was so reassuring to feel that I was in a safe and secure area.
The food was a definite highlight—every meal was great and exceeded my expectations. The ambiance of the entire place was fantastic, creating a relaxed and enjoyable atmosphere. The hotel's central location is also a huge plus, making it incredibly convenient for getting around.
I would highly recommend this Hilton Garden Inn to anyone visiting the Lake Oswego area. I just loved my stay and can't wait to return!

Business

4/10

Poor

01 Sep 2025

Mary

This facility was clean and the staff efficient & friendly. The AC was very loud & disturbed our sleep. It was either freezing or stuffy. The bed was uncomfortsble. There was no fan in the bathroom and the towels were stained.

Business_and_leisure Partner

10/10

Exceptional

27 Aug 2025

Billie

Great staff!

Business Partner

4/10

Poor

26 Aug 2025

Verified traveler

Family from Denver Colorado

Service personal was awesome. Especially Anne at the restaurant. Location is great!
The bad, they clean the room but did not refill toilet paper. Run out of in the middle of the night. Check out after breakfast, went up to get luggage and brush our teeth and the front desk call to kick us out because we already check in and room needed to be clean. This even before their actual check out time was. To me that is a bad business practice unless Im past the official check out time!

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Karina

Very clean, quiet, and safe

Leisure Family_with_children

8/10

Excellent

25 Aug 2025

Michael

Easy in and out. Lack of parking only down fall.

Business_and_leisure Pet

10/10

Exceptional

22 Aug 2025

Peter

We used to stay across the street at Crown Plaza. Those days are gone.

Leisure Family

10/10

Exceptional

19 Aug 2025

Christina

Good value. Comfy bed and nice sheets. Mini fridge and microwave were useful. Great location close to I-5 and some restaurants. I definitely recommend this hotel and would stay here again… even if it took 5 minutes of running the shower in the morning to get hot water.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Kristi

Very easy access off I5 fwy…needs some updating but comfortable..staff very helpful..

6/10

Pleasant

18 Aug 2025

kathryn

When walking through the front door, the over powering smell of chlorine from the indoor pool is awful. The hotel is old and feels old. The staff was not friendly at all. We could hear the people next door through the vent in the bathroom. We were in town for a wedding and wanted something affordable - that’s what this hotel was but nothing more. It’s okay for a quick trip when you just need a safe place to sleep but that’s about it. The price was good so that was our priority for this choice.

Leisure Family

4/10

Poor

11 Aug 2025

Elizabeth

The room was good and the area was great but they charge 10.00 a night for parking which wouldn’t be bad if you could park. It was very annoying to have to find a place to park away from the hotel and walk to the hotel. They didn’t charge us for parking since we couldn’t park. The front desk didn’t explain anything upon check in. We had breakfast with our stay but when we tried to eat they kept trying to send us away. I finally got through to someone that we had paid for breakfast as part of our package and they looked into it and realized we were right. Then they must have forgotten to put our food order in because we waited over an hour and were late to the show up time for our daughters game because of this. Front desk again second night was very unfriendly and unhelpful when we couldn’t find parking. No suggestions about where a good place to park might be. They pretty much didn’t care. The ladies in the breakfast area were kind even though our order the first day took over an hour. You could tell they felt bad. Front desk needs lessons on how to great guests instead of just I need your ID and card. That was it. No other info about anything. Just handed me the keys, said sign this for your dog, and that was it. Very unpleasant experience.

Leisure

10/10

Exceptional

11 Aug 2025

Michael

We had a fabulous date night. Thank you!

Leisure Partner

2/10

Poor

11 Aug 2025

Justin

The system for checking in was down when we arrived. We were told there were twenty people waiting to be checked in. The woman at the desk was short and rude. She was obviously stressed but also unhelpful in anyway. She didn’t express any concern about the guests situation and wouldn’t even look you in the eye.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Verified traveler

A very nice hotel—pretty and clean. No cleaning service, however, after our first day, so no fresh coffee cups or coffee kcups.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Denise

My flight into Portland was nearly five hours late, in the middle of the night. Check-in usually ends at midnight. I called the hotel from Reagan International Airport to let them know it could be 1:30 am before I arrive. No sweat. They checked me in over the phone and a desk staff was there to greet me and give me a room key. Next morning I had a tasty breakfast in their dining area. Great experience, I highly recommend this hotel.

Business Self

10/10

Exceptional

07 Aug 2025

Kevin

Fantastic hotel, we will be back

10/10

Exceptional

05 Aug 2025

Karen

N/A

Leisure Pet

10/10

Exceptional

05 Aug 2025

Earlene

Keyless entry was great.

6/10

Pleasant

04 Aug 2025

Sonny

Front desk too aggressive who check me on & out

Business Family

10/10

Exceptional

31 Jul 2025

Arlene

Clean sleek modern excellent amenities sstounfing value

Leisure Family

10/10

Exceptional

30 Jul 2025

Michael

Everything I needed

6/10

Pleasant

28 Jul 2025

Kevin

We requested that our room be cleaned at 9am and again at 3:45pm, and when we returned to our room at 9pm, it has still never been cleaned.

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Rosyline

Beautiful hotel, great service

10/10

Exceptional

23 Jul 2025

Areole

This room was exactly what I was looking for.

Leisure

10/10

Exceptional

21 Jul 2025

Gary

This hotel was great! Everything was very clean, and their restaurant has a great selection!

Business

8/10

Excellent

18 Jul 2025

Sharron

Food was not very good and room service delivered in boxes no plates! Alfredo in a box was less than good!

Business_and_leisure Family_with_children

6/10

Pleasant

17 Jul 2025

Jamie

Pretty expensive for an old hotel

Leisure Family

10/10

Exceptional

14 Jul 2025

prashant

Excellent service. Friendly staff

10/10

Exceptional

13 Jul 2025

Karen

Thank you and look forward to staying with yall on my next trip!

Business_and_leisure Self

10/10

Exceptional

13 Jul 2025

Tuta

Good stay

Had a great time
Room was clean
Staff very friendly
Close by U.S Bank
And next door to a
Chick-fil-A 🤗

Self

10/10

Exceptional

08 Jul 2025

Kylie

Very clean, great easy food options. Love the coffee bar!

Leisure Family

10/10

Exceptional

06 Jul 2025

Peter

The front desk staff was great ! The gentlemen who assisted us on our check in and again on checking was very efficient, helpful and most accommodating !

Thanks !

10/10

Exceptional

05 Jul 2025

Wendy

Will stay again. Loved this hotel. The cleanest pet friendly spot we have been to!

Leisure Family_with_children

6/10

Pleasant

01 Jul 2025

Mary

On- site staff was great, especially Andre. Call center and off site staff was horrendous.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Gigi

Nice staff and clean place

8/10

Excellent

30 Jun 2025

Doug

Good value Good location

We were here for a family reunion at a home on the other end of 217, so the location was very good. And we'd stayed here before and looked the hotel. One of the elevators got a little \"sketchy\" but they got a service guy on it right away.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

mary S

Comfortable bed in pleasant environment. Bad chemical smell in the downstairs hall coming in from the parking garage. Tiny bathroom; so much so that the towels had to be in the shower. Expensive considering the size of the room.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Bernard

Good value for the money!

Leisure Self

6/10

Pleasant

22 Jun 2025

Grant

When I checked in I was told I could park in the covered structure. When I did my key card would not open the door to hotel. I had to go back to front desk to get a new card. Our room was right next to the elevators, so until things settled down after 11 p.m. we could hear them running almost constantly. And then they started up again early the next morning. Room was fine, bed was comfortable, shower was good.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2025

Jennifer

A great stay overall!

8/10

Excellent

21 Jun 2025

Nathan

Spacious room. Bed and pillows comfy. Clean bathroom. Great views. All staff were very professional and helpful.
Only down side is....Paying $10 a day for parking.

Leisure Family

10/10

Exceptional

17 Jun 2025

Theodore

The room and public spaces were very clean.

Friends_and_family Family

8/10

Excellent

17 Jun 2025

Suenia

The hotel made a mistake about our room, breakfast was compensated. It was nice that there was a full restaurant menu I had a nice meal and beer brought up to my room.

6/10

Pleasant

17 Jun 2025

Maria

Broken elevator

Overall your hotel was great except that one elevator was out of service for the whole week that we were there and it took a long time to get to the lobby because it was crowded and we ended up taking the stairs several times

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Jon

I thought the property was very nice, clean and friendly.

Leisure Family

4/10

Poor

15 Jun 2025

Jeff

The staff at the front desk were horrible. One of the elevators was broke down, so took forever to get up and down from our room.

10/10

Exceptional

14 Jun 2025

Glen

Great location. Extremely clean. Nicely decorated rooms. Super comfortable beds. Highly recommend.

10/10

Exceptional

10 Jun 2025

Michelle

Quality overnight

Business

10/10

Exceptional

09 Jun 2025

Linh

Convenient location, brunch was great, good options. Staff friendly and professional. Bed comfortable and room clean.

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Kathleen

ok

8/10

Excellent

01 Jun 2025

Kari

The beds were decent but the pillows were not so great, it’s a good thing I brought my own! I was disappointed that there was not free breakfast, I thought there was, I must have misread…

10/10

Exceptional

31 May 2025

Ashley

It was a very relaxing stay. I appreciated the clean pool and hot tub. The room was clean and spacious. Easy to get my things to and from the car. It was a nice area of Lake Oswego. I felt safe and there was lots of greenery around. I didn’t have a meal there but the drink and food menu looked great and they offer room service.

Leisure Self