Hampton Inn And Suites By Hilton Portland Tigard

United States , Portland - OR
Tigard, 11799 SW 69th Avenue
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Xumin

The breakfast was great!

Family

6/10

Pleasant

08 Mar 2026

Bob

No no microwave in the kitchen area. One next to check-in counter but far away and not convenient and and one in room. None convenient.

Friends_and_family Family

2/10

Poor

06 Mar 2026

Chi Hang Boyce

Poorly maintained. The pool is unhygienic

Family_with_children

8/10

Excellent

27 Feb 2026

Terry

Great stay unfortunately hot tub out of service.

Partner

10/10

Exceptional

24 Feb 2026

Laurie

Great hotel

Friends

6/10

Pleasant

22 Feb 2026

Babak

Room was clean. Staff were polite and cooperative. Checking in process was easy, quick and straightforward. Bathroom/walk in shower, clean and decent breakfast included in the night fee.
Downside experience to share was hot water in entire pool area was shut down. Hot tub was out of order (without any notice while booking the room). We have been there for sport event so this was a big point to choose the place.
Impossible to connect to your movie stream servers like Netflix or Apple plus. Kept showing error/try later but no luck.
Bedding was clean, but could use bigger pillows and thicker/larger size of blanket.
Thanks for the hospitality. All comments are to help improving the service.

Family_with_children

10/10

Exceptional

28 Jan 2026

robert

The room was spotless, quiet. The staff was very friendly!

Business Partner

8/10

Excellent

25 Jan 2026

Marvina

Clean, nice staff, hot tub was broken and investors broken. The breakfast was okay nothing fancy.. the basics bread, yogurt, oatmeal There was cut up sausage and potatoes but they did not taste good, the oatmeal was too runny.

Leisure

8/10

Excellent

24 Jan 2026

Krisheen

Clean rooms. Smells great. Bed is comfortable. Only things I didn’t like was I booked mainly for the hot tube and that wasn’t working. Also I was on the 3rd floor and it sounded like a room above me and that person was super loud starting 2am. I did not get much sleep.

Leisure Partner

8/10

Excellent

21 Jan 2026

Miranda

Clean room, nice staff, unfortunately noisy neighbors but not the hotel’s fault

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Erica

The customer service was flawless very sweet! Patience, I really enjoyed them. If it wasn’t for their hospitality i would’ve put 2 stars. Love that the breakfast was free! They were nice too.
I actually give them a 3.5. I would’ve put 5 stars but because there was no awareness about the hot tub not working and it hasn’t been working since December and everything was full price I was annoyed. I paid for the hotel not just for the pool but the hot tub as well.
They didn’t

6/10

Pleasant

19 Jan 2026

Sonya

Stayed here for 3 nights, 2 days. The facet in our room was leaking- nto

8/10

Excellent

17 Jan 2026

Glen

Yes

Leisure Partner

10/10

Exceptional

12 Jan 2026

Carmen

Clean Rooms! This is by far my fave hotel in Oregon simply because everything here is super clean. Of course the staff is super friendly and their breakfast is great. I stay here at least 1 week 2x a year to see family.

10/10

Exceptional

08 Jan 2026

Janet

Room spotless. Staff helpful. Love the breakfast. Where we stay when we are in the area.

Partner

2/10

Poor

08 Jan 2026

Alicia

Called to double check the pool was working the day before and they said yes. When we checked in they told us they closed it down because they didn’t comply with a new law coming into effect so they closed it. When we asked for towels the next day they had none clean also asked for them to refill the soap and TP since those were also out. No one ever came and then the next day they also had no clean towels.

Leisure Family_with_children

4/10

Poor

06 Jan 2026

Natalie

Let’s see where to begin. We stayed here because the pictures of the pool and hot tub looked amazing and we wanted to use it. The hot tub was out of order. We were looking forward to the continental breakfast. It was supposed to have waffles but there was only a pancake griddle and they were awful. The scrambled eggs were powdered and tasted like they came out of an MRE. The lady refreshing all of the breakfast items yelled at my boyfriend for opening the wrong side of the bread container door. Then continued to watch us making dining an extremely uncomfortable experience. We decided not to get the breakfast the second morning of our stay. The fan in the hotel room bathroom didn’t work.

Leisure Partner

10/10

Exceptional

06 Jan 2026

SUSAN

Great bed! Good, considerate staff. Would stay again.

Leisure

2/10

Poor

05 Jan 2026

Amber

The hotel looked AMAZING online but it wasn't anything like it was pictured online. The only reason we chose this hotel was due to it having a hot tub only to find out it was out of service so that was a huge bummer, the room had empty food wrappers everywhere and there were dogs barking most of the night, from an adjacent room. Breakfast was the norm hotel food, nothing special. Overall pretty let down with our stay. :(

Leisure Family

4/10

Poor

05 Jan 2026

Howard Phillip

Room carpet was wet underneath the air conditioner/heater towards the bed. Bathroom shower wall had long black hair stuck to the wall underneath the shower head, it was disgusting. We spent a night only noticing when I took a shower in the morning and got out if bed on the right hand side. Family refused to use the bathroom. Hotel gave us another room but had to wait and go back to the hotel at around 11am. Apologies were given, no compensation which should come from the hotel’s management itself. Not a pleasant experience with the hotel. Went through experien for the booking.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Veronica

Clean rooms, beds and breakfast

Leisure Partner

8/10

Excellent

31 Dec 2025

DORIN

Clean room and nice breakfast

8/10

Excellent

31 Dec 2025

Jasmine

the best part was checkin. i was able to get in early and the top floor request was honored. The woman at the front desk was amazing. the hotel itself was in good shape. the room was fine, a few rogue hairs around. the hot tub was out of order which is my biggest disappointment. the brekkie was fine. the tea selection was nice. so while not amazing, it was a very good stay.

Self

10/10

Exceptional

28 Dec 2025

Marc

Very clean very new and an excellent mattress to sleep on.

8/10

Excellent

27 Dec 2025

Xinhua

Breakfast is very good, but hot tub was closed because it has no service on holiday.

10/10

Exceptional

27 Dec 2025

Brandon

Staff, Room’s, Privacy

Leisure Family

10/10

Exceptional

25 Dec 2025

Hope

The breakfast was great as usual. The staff was helpful and found us a nightlight when ours was missing. Bed was comfortable but the pillows were filled with lumpy stuffing. We got used to them but I don’t remember this from our last stay. The area around the property has pretty rough and narrow roads.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Hilary

Great staff.

Business Self

8/10

Excellent

21 Dec 2025

Edward

Breakfast was good.

Business

8/10

Excellent

20 Dec 2025

Wes

Staff were awesome. Any questions i had they took care of it right away

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

edward

This is a very nice Hotel.

Self

10/10

Exceptional

11 Dec 2025

Jymme

Riley was the desk clerk when I checked in. Very friendly and very helpful! Two thumbs up! 👍👍

Leisure Self

10/10

Exceptional

11 Dec 2025

Cass

Super nice staff, very accommodating. I didn’t get his name, but the lovely black gentleman doing maintenance was so incredibly kind and helpful. 10/10
Except the pillows, lol. They were awful

Self

10/10

Exceptional

10 Dec 2025

Patti

Very nice hotel! Light clean hallways, thoughtful amenities in the room, comfortable bed and lots of pillows. Quiet. Helpful staff. I love Hilton! I will recommend this hotel to others!

Business_and_leisure Self

8/10

Excellent

07 Dec 2025

Tegan

Walls are very thin and neighbors were noisy but that’s not the hotel’s fault.

Leisure Family

10/10

Exceptional

07 Dec 2025

Gaye

Though they were short staffed, the staff they did have were wonderful

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Darrell

Yes, Everything was good.

10/10

Exceptional

06 Dec 2025

Robyn

The staff provided excellent custom service. The building inside and out was very clean and well maintained. The room felt cozy and was very clean. Breakfast was both tasty and filling. The entire experience was excellent. We wouldn’t hesitate to stay here again.

Friends_and_family Friends

10/10

Exceptional

05 Dec 2025

Xuan

Very good breakfast, convenient 24-hour coffee and tea and great location.

Leisure Family

10/10

Exceptional

04 Dec 2025

Anthony

Clean room. Staff was helpful and friendly.

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Joseph

Room was clean. Workers were helpful.

Internet sign on was unnecessarily screwed up requiring entering personal information to signup for Hilton rewards.

Extra charges for unused incidentals was not identified in the reservation.

Breakfast didn’t include fruit, e.g. apples, oranges, bananas.

Partner

10/10

Exceptional

01 Dec 2025

Youn

Kind, clean, welcoming vibe

10/10

Exceptional

24 Nov 2025

Bonnie

Great staff

10/10

Exceptional

24 Nov 2025

Lisa

Our room was spotless, the bed was super comfortable, breakfast was great!

10/10

Exceptional

20 Nov 2025

cindi

Clean room, nice decor, toiletries very nice, staff pleasant and helpful.

10/10

Exceptional

10 Nov 2025

Drea

Room was super clean. The bedding felt clean (iykyk). Very quiet. Check in was quick and seamless.

Breakfast was AMAZING!

Leisure Partner

8/10

Excellent

06 Nov 2025

Crystal

The breakfast was pretty good, not the same thing 2 days in a row so that was nice, be careful though the breakfast attendant starts putting food away at 9:35. Closes the shuttersat 9:56 even though they are open till 10, the first room we were given was not even done, no bedding at all not sure how it got marked clean., the next room there was sticky stuff all over a table by the couch, and all over a lamp.

Business Partner

8/10

Excellent

31 Oct 2025

Pong

Ample of parking.
Staffs are friendly.
Free coffee and filtered water available at lobby.
Cleanliness is good too.

Leisure Friends

10/10

Exceptional

31 Oct 2025

Mark

Nice property in a good area close to hwy and amenities.

Leisure Friends

8/10

Excellent

27 Oct 2025

Dafna

Convenient for travelers

Leisure Family

10/10

Exceptional

26 Oct 2025

Loren

Nice room. Clean. The floors by the elevator were dirty and sticky.

Partner

4/10

Poor

20 Oct 2025

Tamara

Cleaning staff was very rude. I asked multiple times to have my room cleaned. All that was done was one trash basket taken. I had to put all my trash and dirty towels outside my room for them to get taken. I stayed 8 days and had clean bedding twice. I will never stay here again.

Business_and_leisure

10/10

Exceptional

19 Oct 2025

Laura

Nice open space to use with large groups. Staff was very responsive and helpful.

Leisure

4/10

Poor

17 Oct 2025

Lidia

One of the beds in the first room I was given was clearly used with linens, not changed out. There was even long dark hair in the bed.

I checked in around 11 PM. The staff member who checked me in was very helpful and apologetic for the state of my first room. He assigned me a second room that was clean

10/10

Exceptional

13 Oct 2025

Dafna

Convenient location, modern rooms

Leisure Family

2/10

Poor

12 Oct 2025

Tori

What a mess…..!!!

We went to Oregon for a stressful situation and I told my family I would get a room so we can relax, maybe soak in a hot tub and get some zen back. The hot tub was not working, their was turds in the pool. They had no feminine hygiene products (in case of an emergency) . The room was freezing: There were no pool towels, the pool bathroom was a mess.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Lissa

Clean room wonderful staff

Leisure Family

10/10

Exceptional

09 Oct 2025

Grace

I didn't even realize how close we were to many different stores and the road home.
Very clean, very kind staff.

Leisure Partner

6/10

Pleasant

07 Oct 2025

David

While the building is almost brand new, my shower door would not stay shut and kept sliding open, the HDMI cable was broken, but they promptly replaced it, and there is literally nothing there in terms of shops or stores or restaurants or bars. It is a completely residential area. Even the front signage is hard find. Nice and clean, friendly staff.

Leisure

10/10

Exceptional

07 Oct 2025

Bob

It was excellent. The front desk staff was most helpful.

10/10

Exceptional

06 Oct 2025

Pamela

Great trip

Good parking. Clean room. Adequate accessible services

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Tomas

Front desk guy at check-in was very professional. Room could have been vacuumed better tho. Overall it was a great stay with good breakfast and comfy bed.

Partner

10/10

Exceptional

05 Oct 2025

tim

Clean, spacious rooms. Easy access and parking. Coffee/tea available in lobby 24/7

Leisure Partner

6/10

Pleasant

03 Oct 2025

Elaine

The front office staff was very friendly and helpful. The room and bathroom didn’t look as clean: the shower had hair on the floor, the mirror had splashes on it, the sheets were very loose with wrinkles which made me wonder if they were even changed.
The breakfast was ok but the use of paper plates and plastic utensils didn’t meet the eco friendly status.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Charles

Nice hotel. Very clean. Will stay here again

Business

6/10

Pleasant

28 Sep 2025

Carrie

The hotel serves its purpose, however location is less than desirable in that the residential homes an apartments surrounding the hotel were not well kept. Bathroom floor could use a good scrub. Other than those things it was just okay.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Tara

Water out

There just needs to be water in the workout space, and lobby areas. There just wasn’t an easy way to fill up water bottles. As well, the WiFi wasn’t working in the workout room or the TVs in that space. They ran out of breakfast on one of the mornings we were there. We appreciated the kind staff, it was clean and quiet.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

aaron

Everything would have been 5 stars if the hot tub was working and we had breakfast. One of the perks of the room is the breakfast you offer and this morning at 7 am (when breakfast starts at 6) nothing was done and took 45 mins for one pan of uncooked potatoes to come out.. kind of ridiculous.

Leisure Family_with_children

6/10

Pleasant

21 Sep 2025

Donovan

Breakfast was offered but eggs and potatoes were out. We end up leaving for breakfast

Leisure Family

6/10

Pleasant

21 Sep 2025

Wing

The room has smell and pillow

Partner

10/10

Exceptional

20 Sep 2025

Melissa

Clean, affordable and in a pretty setting. The pool was warm and in a climate controlled room

Leisure Partner

6/10

Pleasant

14 Sep 2025

Kewan

Not enough food! Everything we great

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Cheryl

A comfortable clean hotel. Would definitely recommend it

Leisure Family

4/10

Poor

10 Sep 2025

Jeanine

I chose this hotel because it was new and had a nice gym. There was no air-conditioning in the gym and no cold water. The lightbulbs in the room were absolutely awful with a very bluish unfriendly feeling.

Self

2/10

Poor

06 Sep 2025

Tami

I seached forca place near hospital but it was not i needed it tonight but it was not. Please cancel reservation.

10/10

Exceptional

05 Sep 2025

Bobbie Jo

Front desk staff check in night awareness was excellent!!

Leisure Family

10/10

Exceptional

05 Sep 2025

Tuan

clean room. One problem I have is parking is terrible at night

10/10

Exceptional

01 Sep 2025

jay

Clean and comfortable

2/10

Poor

01 Sep 2025

Sarai

I will start with the good.. Riley. He was the front desk staff when we arrived and he was there every night of our 3 day stay. He was very friendly and went above and beyond to help us. Now the bad, everything else. Smelled like weed when we arrived in the elevator and right by our room. We didn't really care about this but we did let Riley know so that we wouldn't get blamed, since we don't smoke. My bed was stained on the sheets and had hair under the blanket on top of the sheet so i had to call for new ones. Riley got them for us right away even though he was busy. We arrived on Friday and when I woke up on Saturday morning i noticed 2 bites on my fingers. I thought it was probably just a spider so i didn't think much of it. We go out Saturday night and come back and go to bed. Throughout the night I was itching pretty badly that it kept waking me up. I got up and looked but i didn't see any bugs so i thought maybe i was just having phantom itches as I've dealt with bedbugs before at another hotel, we travel a lot. Next morning on Sunday i noticed another bite but this time on my arm. It looked slightly different more like a mosquito bite so again i chalked it up to that, anything but bedbugs. After we got back Sunday night around 6 i took a shower and laid in my bed and from them on i was super itchy. Finally i got up and started to check my body and found many more bites and that's when i knew it was ABSOLUTELY bedbugs. If you know anything about bedbugs they cluster fe

Leisure Family

6/10

Pleasant

01 Sep 2025

Heather A

It was quite and comfortable, but not up to Hilton cleanliness. The gym was dirty and the A/C was broken. The floors in the room needed a better clean. The staff were very nice and the beds were comfortable.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Sofia

They provide services through text messages which was very convenient & smooth.

Leisure Partner

6/10

Pleasant

01 Sep 2025

Danica

Decent but needs work

Pros: affordable, newer, modern, comfy bed, pool and hot tub, along with free breakfast.
Cons: dirty room and pool area, free breakfast was constantly out of items like protein, eggs, juice and coffee.

Less nice than other Hampton Inns but decent.

Partner

8/10

Excellent

31 Aug 2025

Virgle

Noise Complaint

Only reason I gave it 4 star is because we had kids (teens) above our room running & jumping all night long. Finally called reception after midnight. Kids should not be staying in a room without a parent.

Business

8/10

Excellent

29 Aug 2025

Joseph

Staff was very helpful & greeted with a smile and gave accurate information.

Business Self

8/10

Excellent

29 Aug 2025

Phany

Good 👍

Family

8/10

Excellent

27 Aug 2025

Alysha

Awesome stay watch for refills

This is a very dog friendly and kid friendly hotel. Most of the staff was great, friendly and willing to help with anything. We were able to hang out in the lobby, get tea or coffee and the kids can get coco! They had poop bags for your dog if you forgot yours. Breakfast was not filled. We were there for 2 nights and woke up late the first morning got there at 9am no bacon no eggs no bread. Next day i oke up at 6am. Nothing was out yet. Waited 30 mins there was bacon but no eggs no bread. Gave up and ate breakfast somewhere else. Walking down the hallways was hard when the cleaning people were cleaning the rooms. They left the carts at an angle. I called to them to move them but they had headphones on so i just moved them which is hard to do when carrying two kids. The smoker area needs to be moved away from the front entrance. If you have kids and dogs use the other entrance to avoid the smoke. We will definitely come back as we did have a blast in the pool!

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Hope

Parking lot was covered in trash, but everyone was very nice and our room was extremely clean!

10/10

Exceptional

25 Aug 2025

Warren

Front desk and housekeeping were excellent.
Sunday morning we were without a hot breakfast, other than that it was most pleasant.

Business

10/10

Exceptional

24 Aug 2025

Steven

Great place

10/10

Exceptional

24 Aug 2025

Briseida

Staff is super friendly and great clean rooms! Will definitely be staying here again.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Kimberly

The breakfast was open 7:00 - 10:00; however, when we arrived at 9:30 am, there was hardly anything but waffles and cereal left. My daughter and I got the last small scoops of potatoes, and the eggs were gone. There were no meats. I am vegetarian; however, the only fruit was whole apples, and there were no vegetables. Only white and wheat bread with no bagels or variety of muffins or pastries. For such a nice hotel, I would've expected a much more robust breakfast buffet including a variety of fruits and vegetables for the healthy-conscious eater.

Leisure Family

10/10

Exceptional

17 Aug 2025

Iraj

Perfect

10/10

Exceptional

16 Aug 2025

Mackenzie

We had an issue with expedia and our booking but the staff here was sooo understanding and very very helpful. We got it all situated and was able to stay. Room was very clean and comfortable with an excellent shower! Great pool and hot tub! Was a great stay!

Leisure Family

2/10

Poor

15 Aug 2025

Verified traveler

No sleep

There were a few soccer teams staying at the hotel. The boys ran up and down the halls till super late and were knocking on random doors walking people up. No one did anything to stop that behavior.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Zhongchun

Did not have a room as I booked, look like a system error.
I booked 2-queen room but the hotel assigned me a 1-king. Because the hotel is fully booked, not even possible to change at hotel.
Hotel is clean, staffs are helpful. They tried to help out btw.

Business_and_leisure

10/10

Exceptional

10 Aug 2025

doris

best hotel

2/10

Poor

04 Aug 2025

Darrell

Very poor

Hotel staff is very green. They are scrambling for towels shampoo TP. Everything.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Gabriela

Greaaaaaat

Business_and_leisure Self

10/10

Exceptional

31 Jul 2025

Sara

This is the only place I will stay when visiting Portland
Clean, affordable, great customer service. Highly recommend

Leisure

10/10

Exceptional

28 Jul 2025

David

My stay at Hampton Inn Tigard, OR

My wife and I had a fairly good experience at the Hampton Inn & Suites in Tigard. The premises are clean, the associate at the counter was very friendly and made the check-in was fast. The room was clean and cozy. Love the bathroom but not a fan of the barn door. We both loved the coffee, but the only issue with me was that the breakfast on our first morning was a little cold.

Partner