Name: Canada Best Value Inn & Suites Charlottetown
Address: 20 Capital Drive, Charlottetown, C1A 7L3, CA

4/10

Poor

22 Jul 2026

Marilyn

Really small bathroom no place to put anything, pillows and bed very uncomfortable

6/10

Pleasant

22 Jul 2026

Alexander

The room was clean, good location. The pool was nice. Only two issues were the toilet kept getting stuck running after you flushed it. Had to keep taking the back off to stop it. The valve thing was staying open. Also the toilet didn’t flush the best. Only other issue was the breakfast room was very small and it was a nightmare to get in there to eat with all the other guests.

10/10

Exceptional

21 Jul 2026

Ben

Good

4/10

Poor

20 Jul 2026

Eric

Arrived to find an old style motel, not an “inn & suites”. Room felt old, furnishings were worn. Had an issue with our showerhead, it never got fixed for the 3 days we were there after I notified front desk and they had no open rooms to offer or any refund. No stopper in the bathroom sink. Window crank was broken, had to stick with the AC (which worked fine). Breakfast was ok the day we managed to get into the breakfast area (Very small and dark, only seated about 20). Overall, I would say the “value” part was accurate compared to other hotels in the area in summer, but this was the low point of our trip overall. Disappointed.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Whitney

The pool seemed nice and clean but that was about it. The carpets were stained and damp, despite having the air circulating in the room to the best of our availability. The shower pressure was poor and didnt drain properly. The corners of the bathroom were filthy. Also the literature on the desk had stains all over it from food or coffee. The free breakfast wasnt great and very limited. I wouldnt recommend this place.

Family_with_children

10/10

Exceptional

19 Jul 2026

Sarah

Great location. Easy to get anywhere in Charlottetown. Nice to have an outdoor pool in the summer. Well kept property, helpful staff, comfy beds and clean room. Nothing fancy but has everything you need to make for a comfortable stay, friendly staff and a free breakfast.

Family_with_children

6/10

Pleasant

19 Jul 2026

Sydney

This was an adequate place to stay. The room was good. Property smelled like weed and there were some things needing repairs.

Partner

6/10

Pleasant

18 Jul 2026

Ronda

Property was just ok. Location was good and served its purpose if you just need a place to sleep.

Family

8/10

Excellent

18 Jul 2026

Chantal

Bel établissement, bien située, propre et bien équipé. Bon déjeuner

Partner

4/10

Poor

17 Jul 2026

Richard

Room smelled like bug spray. Shower rod was broken. Television was hanging off of wall. Restaurant was closed.

Partner

8/10

Excellent

16 Jul 2026

Stephen

Clean room with a queen bed and free breakfast. Not bad at all. The only complain would be how tight the dining room is for breakfast.

Partner

10/10

Exceptional

16 Jul 2026

Sandy

Clean room

Partner

8/10

Excellent

16 Jul 2026

Claude

Proximité des services

Partner

2/10

Poor

15 Jul 2026

NITESH KUMAR

I booked this hotel specifically because it advertised a full kitchen with a gas stovetop. Instead, I was given a room with only a kitchenette. As I am traveling with my family and child and we are pure vegetarians, the kitchen was essential for preparing our meals. This has caused significant inconvenience, that's why it's terrible experience. I am unhappy with the service and request a full refund to my original payment method.

Family_with_children

8/10

Excellent

14 Jul 2026

Pauline

Older rooms but clean. Could use an update.

Friends

6/10

Pleasant

12 Jul 2026

Paul

The room smelled very musty. It wasn't very clean either. However, the bed was very comfortable.

Partner

6/10

Pleasant

12 Jul 2026

Deborah

Asked for a nonsmoking room and the room smelled awful of smoke. Asked for another room and it was better but still had an odor. Breakfast was satisfactory. Overall a reasonable place to spend the night. That’s it.

8/10

Excellent

12 Jul 2026

Kevin

The property had an outdoor pool but we did not use it. The room was clean.

Partner

4/10

Poor

12 Jul 2026

Brody

Very disappointed in the accommodations, breakfast was not good, not much of a selection to choose from. Cob webs along the ceiling,

Partner

10/10

Exceptional

11 Jul 2026

Cam

Charming place. Very quiet guests, you can feel very safe here. Cool pub off the lobby that doubles as a cool breakfast place in the morning for you to serve yourself.

4/10

Poor

11 Jul 2026

Buddhi

Girl at front desk couldn’t find my information .its took so long.in the room spiders under the blankets.bath tub so low and mildew around tiles so many smaller insects in the room.stay in 2days not very happy about what we pay . at breakfast no cream cheese for bagels when we ask the server he said no cream cheese.not recommended this place for quality stay out from your home.

Friends

10/10

Exceptional

11 Jul 2026

Gavin

Helpful and very kind staff

Family_with_children

2/10

Poor

10 Jul 2026

Carolyn

Don't stay here. I thought the floor would cave in.

Self

8/10

Excellent

10 Jul 2026

Trevor

Clean and Comfortable. A nice place to stay at a good price

Partner

4/10

Poor

10 Jul 2026

cathy

C’est un motel et je ne m’attendais vraiment pas à cela. Aucune photo de démontrait cela. Le filtre de l’air climatisé est à changer, ça sent l’humidité dans la chambre. L’interrupteur de la salle de bain est usé. Grande chambre. Déception pour le prix. Pour le déjeuner, c’est là où est le bar en soirée. Pas assez lumineux et coincé entre les tables.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Rowenalyn

The rooms were not as clean or maintained as we would hope. The breakfast was good. The staff was helpful and did the best they could.

Family_with_children

6/10

Pleasant

09 Jul 2026

Johanne

Présence de moisissure au pourtour du bain et au sol ainsi que des cheveux noirs sur le rideau de douche et dans le fond de la baignoire !
Matelas taché de ??
Présence de tapis dans la chambre donc pas au goût du jour !
Déjeuner ordinaire dans une pièce très sombre !
Bel emplacement près des commerces à pied

Family

10/10

Exceptional

09 Jul 2026

Suzanne

Really enjoyed staying here. Good sound proof rooms, great location

Partner

8/10

Excellent

09 Jul 2026

Susan

Our room s.elled like so.eone s.oked in it.

Partner

6/10

Pleasant

09 Jul 2026

Yoshihiro

Normal.

Self

8/10

Excellent

08 Jul 2026

Deb

Clean room, with a microwave and mini fridge was great !

Friends

8/10

Excellent

08 Jul 2026

Shea

Older property, but great value

Partner

4/10

Poor

08 Jul 2026

Syed

This is actually a motel that needs to be renovated. We were assigned a wrong room to begin with. When we booked, it was showing a room with a cooking stove in it, but we got surprised when they assigned us a shabby room with no stove top in it, the shower had low water pressure, and the beds were low quality. We spoke to the motel staff, but they refused to take accountability and change our room. The room had a strange odor maybe coming from a carpet. Won't be staying here next time.

Family

8/10

Excellent

07 Jul 2026

Ray

Bed was comfortable and the breakfast was really good

Self

8/10

Excellent

07 Jul 2026

Diana

We stayed for one night and it was exactly what we needed.

Family

6/10

Pleasant

07 Jul 2026

william

Checked in at 232 pm and was told to wait in my car until exactly 3 to check in. Really! Keys didn't work on 2nd day even though 2 night stay . Television worthless as an aerospace technician wouldn't be able to work it. We never did. Rooms were fine though and it was quiet
Good value for the money

8/10

Excellent

07 Jul 2026

Lai Ying

A fresh breakfast to start the road trip ☺️

Partner

8/10

Excellent

06 Jul 2026

neda

Everything was good .

Family

8/10

Excellent

06 Jul 2026

Meloney

We had a good stay. The hotel was clean, quiet, and offered great value. Its convenient location made it easy to access restaurants, shopping, and other nearby amenities. We also enjoyed spending time in the pool, which was a great bonus. We were comfortable throughout our stay and wouldn’t hesitate to stay here again.

Partner

2/10

Poor

05 Jul 2026

Pamela

When I arrived at this motel with my young daughter to check in, they did not have my reservation in their system even though I had a confirmed reservation through Expedia that they could see on their system. They were also sold out for the night so I had no room and had to try to find somewhere else. Be warned if you book on Expedia, you may not be guaranteed a room here!

Family_with_children

6/10

Pleasant

05 Jul 2026

Ehikioya

I was disappointed when I first arrived. It looks more like a motel than a hotel. But when I got into the room, everything was fine. I love the hot tub in the room. But generally I think the pictures on Expedia are deceptive of the real deal.

Partner

2/10

Poor

04 Jul 2026

Linda

The room smelled musty, and there is mold around the bathtub. There’s dirt in the corners of the bathroom on the floor and on the counter. There’s nowhere to put your soap when you’re in the bathtub except on the ledge of the tub. There’s no towel rack. The towels are grey and they’re supposed to be white and they’re smelly. The TVs don’t work and are complicated to adjust and they were not helpful in showing us how to work them. it should have been a straightforward fix, but it wasn’t. The restaurant was dark, dingy, and old. They had blown the breaker with the toaster and were taking their time to fix it. For dinner, we ordered a steak open face sandwich. It was terrible. We had to send it back. We also ordered fish cakes that were obviously from the freezer and were disgusting.
Our room has a microwave which was way up high hard to reach unless you’re very tall. The dishes were on top of the shelf above the microwave. They were absolutely impossible to reach. Very dangerous.
The ironing board was up way too high, we tried to grab it, but all the stuffing fell out of the cover.

Friends

6/10

Pleasant

04 Jul 2026

Suzanne

The room was just for a night so no amenities were utilized however there were ants in the room which was likely a result of the door tread rotting out. Door of unit 119 definitely requires maintenance. Staff was very friendly on both check in and check out.

10/10

Exceptional

04 Jul 2026

rob

Nice stay. Clean room. Poor breakfast selection.

4/10

Poor

04 Jul 2026

Laurie

2 star at best...no water pressure..stained towels and comforter...no toaster

Family

8/10

Excellent

04 Jul 2026

Phillip

Convenient location. Pleasant front desk staff. Well stocked breakfast.

Family

10/10

Exceptional

04 Jul 2026

laetitia

Très propre et moderne

Family_with_children

6/10

Pleasant

04 Jul 2026

Gopi Pavan

Not the worth staying for the amount of money spent

Friends_and_family Family

4/10

Poor

04 Jul 2026

Anne

Room old and smelly, bathroom small , door jammed open.

Partner

2/10

Poor

03 Jul 2026

stephane

Thé manager havé psychiatrie problem

8/10

Excellent

03 Jul 2026

Chia Ling

There are stores nearby, walkable distance, but there are no real side walks nor convenient ways to travel to the airport if you don’t have a car. The staff were super nice and helpful though!

8/10

Excellent

03 Jul 2026

Anthony

More choices for breakfast.

Family_with_children

10/10

Exceptional

03 Jul 2026

Shaliza

The room was pretty clean and location is Ideal . Outdoor pool is a plus point with kids . Breakfast was not that great . Would highly recommend because of its nice location and proximity to Charlottetown Downtown .

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Dominic

Actually it was a decent stay, had no issues. Great thing was parking and free breakfast. But felt few things which could have been better for this price:

The drain in the washroom sink and bathtub was not good, water goes out super slowly, it was very inconvenient to use the sink especially to brush and face wash.
Also, we felt the dining area could have been little more spacious, it was so congested. So make sure you go early to have your breakfast to avoid crowd.
Finally, we felt there is no much privacy based on the structure of the building. All rooms are close to each other, that’s okay, but atleast they could have kept smaller window and better curtains for it. The windows are too big at the front of your rooms, since all the rooms are on ground floor, it was restricting the privacy a little bit, especially for couples. That’s what I felt.

Otherwise all good. Customer service was good. Best things are the parking just outside your room, free breakfast, and the best location. Because everything is easily accessible from the hotel.

Thanks

Partner

10/10

Exceptional

03 Jul 2026

Tammy

We love this place! 2nd time staying and always a great stay.

Family

6/10

Pleasant

01 Jul 2026

Grace

Everything was fine except our room was quite dusty, especially the HVAC unit. We reported it to the front desk and they made a note to do a thorough cleaning. We only stayed one night, so hopefully they did it for the next guests.
The price was reasonable, it was only a short drive to downtown and it was nice to be able to park directly in front of our room.

Partner

8/10

Excellent

01 Jul 2026

Francine

L'hébergement est très bien situé. Le personnel est très accueillant. Bon déjeuner chaud fournit.

Partner

8/10

Excellent

30 Jun 2026

Daryl

It was really nice to have a hot breakfast buffet as part of the room rate.

Family

8/10

Excellent

28 Jun 2026

Rebecca

It was a lovely spot for a week stay, would love it more if there was some variety in the breakfast

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Martine

Petit motel propre avec un personnel tres aimable et professionnel.

Lit pas tres confortable.

Friends

8/10

Excellent

27 Jun 2026

Shauna

Well equipped place. Stayed with a child and enjoyed everything offered.

Family_with_children

8/10

Excellent

27 Jun 2026

CHIRAG

Great Breakfast

Friends

6/10

Pleasant

26 Jun 2026

Richard

The location was good if you are travelling through PEI and need a place to stay overnight. The kitchenette was limited and not very useful for basic cooking because there was no stovetop or cooking ware, and the sink was small with no drain strainer in the unit we stayed in. The breakfast was nothing to write home about other than it was included in the price.

Partner

10/10

Exceptional

25 Jun 2026

Jill

This is a repeat stay as I find they are very good. The rooms are clean and have what you need. I never understand why they book rooms side by side instead of leaving the vacant ones between but I was pleasantly surprised at the small amount of noise transfer between rooms.

The breakfast is very well done. A good variety and healthy choices.

I had a hard time seeing the room number on the door until the outside lights came on - that and I had trouble with the TV remote are the only negatives. I have lost count how often we have stayed here but it is always my first choice when booking to stay in Charlottetown.

Self

10/10

Exceptional

25 Jun 2026

Albert

Breakfast each morning was included

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

William

We enjoyed the on site restaurant for both breakfast and dinner. The location is easy to get to but not close to Charlottetown's attractions. The room was clean and comfortable. I would stay here again.

Partner

8/10

Excellent

25 Jun 2026

Robyn

Room was clean and breakfast included is always a great perk!

Partner

10/10

Exceptional

25 Jun 2026

Robert

All good

8/10

Excellent

25 Jun 2026

Robert

All good

Friends

6/10

Pleasant

25 Jun 2026

Thomas

The grout in the shower had some mold on it .

Self

10/10

Exceptional

24 Jun 2026

Lorna

The staff were very nice and knowledgeable. They offered places to visit. The room was very spacious and clean. Breakfast was very good.

Family

10/10

Exceptional

23 Jun 2026

Donna

They have clean room and nice beds too

10/10

Exceptional

23 Jun 2026

Paul

we love the island. 2 sisters live there.

Partner

8/10

Excellent

23 Jun 2026

Carlo

Room was clean and breakfast was good.

Family

10/10

Exceptional

23 Jun 2026

Kimberley

If you want an affordable option for accommodation that has great staff and a complimentary breakfast this is a great place. I am so thankful for this place, it was a pleasant stay.

Self

2/10

Poor

22 Jun 2026

Wendy

The room was not very clean. Some of the towels were gray and dingy. The area rug was not clean or vacuumed. The kitchen cupboards were falling of the hinges. The toilet paper holder was coming out of the wall. I reported all of this and nothing was done about it during my 3 day stay. There were 2 lamps in the bedroom that did not work. I did get them replaced by one of the employees. Very disappointed in the service I did not receive.

Friends

10/10

Exceptional

22 Jun 2026

Boya

For the amount that you paid, this is the best value as they advertised.

Friends

8/10

Excellent

22 Jun 2026

Laurie

Clean and cute little room. I was disappointed the tv wouldn’t work

Self

6/10

Pleasant

22 Jun 2026

Larry

Property is old and unimpressive. TV remote didn’t work. Staff came to check it and got tv turned on but remote still wasn’t working properly. They didn’t seem too concerned by it. Spend the extra money and stay somewhere else.

Partner

6/10

Pleasant

21 Jun 2026

Jace

It's more motel style and that wasn't made clear from booking

8/10

Excellent

20 Jun 2026

Teresa

Room was clean but dated. Bathroom is for short people and the room had a smoke smell all the time. Disappointed pool didn't open till the day we left. Breakfast wasnt great.

Partner

2/10

Poor

20 Jun 2026

Dwight

The room was not as Expedia described it. Not worth the price Expedia has it advertised at.

Partner

10/10

Exceptional

20 Jun 2026

Gordon

Clean comfortable room. Good location and the included breakfast was good.

Self

8/10

Excellent

20 Jun 2026

Awais

Dinning room was too tight towels were worn out otherwise price wise 5 star
⭐ overall good

Partner

8/10

Excellent

19 Jun 2026

Claudia

Spacious rooms but a little musty.
Great staff. Comfortable beds. Decent breakfast. Close to many stores, restaurants and downtown Charlottetown.

Family_with_children

6/10

Pleasant

18 Jun 2026

nelson

Pet friendly hotel. Room had a pet's smell. Ask for a non-pet room if this will bother you. Unfortunately we weren't aware of this option until we checked out. Staff was friendly and breakfast was good.

Partner

10/10

Exceptional

17 Jun 2026

Henry

Nice

8/10

Excellent

17 Jun 2026

Hector

The staff were great! The rooms can use an upgrade. The furniture was a bit mismatched, chair was wobbly, the refrigerator and air conditioning made noise all night. Breakfast was good, however they should offer more protein options besides pork sausages. Otherwise everything was excellent.

Self

4/10

Poor

17 Jun 2026

Denis

Floors & bedding in rooms had bad odors

Partner

8/10

Excellent

17 Jun 2026

Jeanette

The hotel was clean, needed some maintenance in the bathroom . Handy to have a restaurant and bar in site. Overall good place and location .

Partner

10/10

Exceptional

16 Jun 2026

gaynor

Big room. Very clean. Very helpful and friendly staff

Self

10/10

Exceptional

16 Jun 2026

Gerald

Overall excellent, in view of the price range

8/10

Excellent

16 Jun 2026

Christopher

Only complaints, be nice if the windows opened, and the wash basin doesn't drain well at all

10/10

Exceptional

16 Jun 2026

Trevor

Our stay at this property was great and the staff were friendly and helpful.

Family_with_children

8/10

Excellent

15 Jun 2026

Colin

No complaints. Staff was nice and low price was appreciated.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Andrew

Overall. Good

Partner

10/10

Exceptional

15 Jun 2026

Sonya

Staff was awesome, all of them (except one breakfast room lady) were very pleasant and helpful.

The only bad thing was the coffee in the breakfast room. It was like warm water, no taste and often not hot enough.

8/10

Excellent

15 Jun 2026

Dianne

The breakfast was okay.

Partner

4/10

Poor

14 Jun 2026

Sheri lynn

We were not given the right room and it was not clean, sheets were dirty. I always pack sheets just in case

Partner

6/10

Pleasant

13 Jun 2026

Bonnie

This is an old hotel/motel type property that is in need of some upgrading. The room was dark and had broken dresser drawers. The bathroom seemed clean but needed a paint job to spruce it up. The front desk woman was friendly and efficient.

Friends