Best Cap Salou

Spain , Salou Area / Costa Dorada
Salou, Carrer Cala de la Font 1, 1
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75 reviews shown

8/10

Excellent

11 Sep 2025

Mark

Clean room lovely beach

Leisure

4/10

Poor

29 Aug 2025

Marwa

i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee

8/10

Excellent

01 Aug 2025

Kelly

This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou.

Leisure Family_with_children

6/10

Pleasant

20 Apr 2025

Luci H

It was clean, the staffs were amazing, very friendly.

Leisure Family

10/10

Exceptional

13 Sep 2024

Caroline

Better than a 3 star hotel. Highly recommended.

Very positive review coming. We are a couple in our 50s and 60s.

Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident.
Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round.
Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment.

We had a daily maid service with beds made and fresh towels and general cleaning.

Stunning views and beautiful sunsets from the beach.

The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only.

Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.

Partner

10/10

Exceptional

04 Aug 2024

Jason Enrique

All in one place

Leisure

2/10

Poor

28 Jun 2024

jean

During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday.

Few cuts and bruises on the water slides.

Leisure Family

10/10

Exceptional

30 May 2024

Michael

Amazing

Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.

Friends_and_family Family

8/10

Excellent

19 Sep 2023

Christina

This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.

Leisure Partner

4/10

Poor

15 May 2023

Hayes

Unpleasant staff

The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.

Friends_and_family Family

10/10

Exceptional

08 Jun 2022

Sandeep

Extraordinary

It was an amazing experience, specially my kud enjoyed the hotel water park so much

Friends_and_family Family

6/10

Pleasant

07 May 2022

faye

Typical 2 star large hotel built to deal with mass tourism market !! Only great thing is the waterpark
Rooms basic but clean, water was cold in mornings, WiFi not worth using .. rooms did have a fridge but no tea/coffee making facilities
1 pool by the beach but this is where the all inc bar is so very loud, other is waterpark but even struggled to get a sun bed here early May as not many - water very cold but fun
Evening buffet great selection but low quality food (as expected for the price) breakfast even worse - did have live cooking station with pancakes (large queue)
Entertainment room was awful, under the hotel and they used just dance for the kids disco (gone are the entertainment staff)
However the price we paid reflects all the above and we got exactly what was expected !! A one night stay just to use the waterpark

Outside the hotel is a selection of bars and restaurants- my advice is don’t be fooled by the little extra you pay to go half board, don’t bother and eat in the fab local bars !!

If you want a half decent standard of accommodation got to Cala font or sunclub (with kids)

Leisure Family_with_children

6/10

Pleasant

24 Sep 2021

Dionatas rodrigo

The air conditioner on the first day wasn’t working. I was a tough night. It should be refunded anyway.

Friends_and_family Family

8/10

Excellent

15 Sep 2021

Malcolm

Kids loved

Great destination for family holiday. Hotel had absolutely everything to keep the kids happy.

Friends_and_family Family

10/10

Exceptional

09 Aug 2020

Natalia

Great for familes...

The hotel was everything we expected it to be and the pools were great for the kids of all ages. The staff were friendly and helpful and we had no problems at all. Word of advice, we heard that during our stay a hotel guest had their bag stolen from beside the pool (main pool can be accessed by the public as is open to the beach), so make sure that you don't leave your valuables lying around. This should not put you off staying in this hotel as it is great and it was not their fault, it could happen on the beach or in the town so this is just some advice. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

10 Jul 2020

James

Great hotel, friendly helpful staff. Room was comfortable and clean, with 2 double beds. We had a balcony overlooking the pool and a view of the beach. Lovely but small beach just next to the hotel, we stayed during the COVID 19 period, so it wasn’t too busy. I imagine it may get very crowded under normal conditions. Plenty of sun beds around the pool, but again, this may get very busy during normal conditions. We were half board, the food was very nice, although sometimes not very hot and I found much of the food was quite salty. Because of COVID 19 there were screens across the food and the staff served you, not the usual help yourself buffet, for obvious reasons, which sometimes lead to long queues, but the staff were doing their best under the circumstances. We had a very pleasant stay at this hotel, there were a couple of things due to COVID 19 that made it different from the usual holiday, which I’m sure won’t be a problem once the pandemic has passed. There is a decent supermarket and souvenir shop right outside the complex and half a dozen bars and restaurants too. We didn’t go to them, but they looked decent enough. There is a coastal path into Salou itself, which took about an hour to walk, but it’s quite hilly with a lot of steps up and down, not suitable for the elderly or disabled. Or it’ll cost you about 8 euros for a 15 minute taxi ride.
Would I go back? Yes I would. That speaks for itself.

Partner

6/10

Pleasant

28 May 2019

Danielle

Could of been better

The 1st few nights were good but a gang of teenage boys came over for football but while in the hotel they ran riot and no staff said anything to them, they were roaring up and down the corridors, doing nick nacks on each other’s doors and runaway till after midnight...

Family

4/10

Poor

11 May 2019

Verified traveler

Great pool area for children.
Went all inclusive standard of food very poor pasta or pig trotters.

some staff unfriendly , rude,

would certainly not return

Leisure Family_with_children

8/10

Excellent

18 Jun 2018

nr13

the hotel is in a quiet, hilly area, a few bars and restaurants are nearby, pool area is nice and beach about 30 metres from pool, staff work very hard to make your stay pleasurable

8/10

Excellent

08 Jul 2017

stephen

friendly hotel

Not the first time i have stayed and was not so impressed with the beech cafe and staff this year.overall very good but parts of the hotel are looking tired

Partner

6/10

Pleasant

24 Jun 2017

Rebecca

Average hotel, really close to the beach

Average hotel. Practically on the beach, lovely pool, lots of room for everyone. Room was very spacious and quite clean. A/C didn't work so we slept with the balcony door open. Food is terrible - wouldn't bother eating at the hotel for anymeal apart from breakfast. The staff seemed quite rude, pushed past people a lot during meal times. I would recommend taking your own hairdryer if you need one. I'd recommend the hotel if you wanted a relaxing beach / pool holiday. It's also very easy to get to the neighbouring towns via a bus, and also easy to get to Port Aventura World (€2 each way) and Barcelona (€20 round trip). Our room was facing the Main Street which got noisy at night - coaches arriving at all times.

8/10

Excellent

17 May 2017

Mr John

Lovely little Bay right by Hotel pool.

Very relaxing easy going hotel, no wristbands just good food, clean rooms, loads hot water.Excellent value.Recommend highly. €12 taxi from Salou rail station.

Family

8/10

Excellent

09 May 2017

Chris

Nice Hotel, But......

Nice Hotel, very clean and well maintained,
Lovely pub/Restaurants close by, (recommend The Smugglers )
Unfortunately the beds (3) were awful and from an \"English\" point of view, the food left something to be desired
Nice Pool, and own little beach
Not a good choice if you desire evening entertainment

4/10

Poor

20 Sep 2016

Bill

This hotel was given a 4star rating, but I do not understand why.
Food was under heat plates and I do not know as to who it was geared to.

Our room had a view of the private beach, however, this was after you walked out onto the roof top and past the air-conditioner units and the vents on the roof. it was not private as other guest would just walk out on the roof as we were sitting in our tables and chairs.

There was no air-conditioning in the elevators.

When my wife and I were at the station where a cook made fresh omelets and pancakes, my wife explained to the cook in Spanish that she wished for one omelet and one for me(her husband) the cook apparently did not pay attention. The cook gave me one omelet and not my wife. When I looked at him puzzled and tried to politely tell him in Spanish that we were missing my wife's, he responded in Spain with \"What do you want??!!!\" When my wife politely explained that there was a miss-understanding, replied with \"OH MY GOD!!!\"

10/10

Exceptional

11 Sep 2015

Serge

Nice choice

Rather comfortable accommodations for the price. Clean room, good service. One drawback was that we got the 2nd floor and the trees were blocking any view from the window. Otherwise it is a very good place. Will come again.

Family

4/10

Poor

12 Oct 2025

Aleksandra

Bei der Ankunft im Hotel am Samstag, dem 4. Oktober, wurde ich sehr herzlich empfangen. Das Abendessen war köstlich. Auch das Essen am Sonntag war köstlich. Allerdings konnte ich am Sonntag nicht um eine Zimmerreinigung bitten. Ich musste mich an die Rezeption wenden, aber ab Montag war das Essen schrecklich. Wir vermuten, dass die ständige Wiederholung auf die Schließung des Hotels zurückzuführen ist, da die Kartoffeln nicht frisch vom Vortag waren und die Gerichte mehrmals aufgewärmt wurden. Beim Fleisch gab es überhaupt keine Auswahl. Das gegrillte Fleisch war zäh und nicht zu kauen. Einmal war mir nach dem Abendessen so schlecht, dass ich die halbe Nacht mit Durchfall und Bauchschmerzen im Badezimmer verbrachte. All-inclusive-Getränke (für Männer) waren praktisch nicht verfügbar, nicht einmal die kostenpflichtigen. Wenn etwas ausging, öffnete das Personal weder eine neue Flasche, füllte sie nicht nach oder meldete, dass etwas fehlte. Dasselbe passierte mit Granita-Eis, Pommes und anderen Dingen. Der Wendepunkt kam, als wir beim Abendessen Metallspäne auf dem Teller meiner Tochter fanden! Auf keinen Fall, und nie wieder! Wäre der Strand nicht so nah am Hotel gewesen und es gäbe kein Kinderbecken mit Attraktionen (der Whirlpool war kostenpflichtig), wäre unser Aufenthalt ein kompletter Reinfall gewesen. Wir werden definitiv nicht wiederkommen.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Alice

Vi var i poolen kun enkel gang, da det er blevet kold

Leisure Family_with_children

8/10

Excellent

04 Oct 2025

yves

La chambre bien. Le coffre fort ne fonctionnait pas et le refrigerateur n a pas de givreur. pas de glacons pour la glaciere. Pour un voyageur au long cours c est pas ideal. Refrigerateur un peu trop petit...
Le television n a pas de chaine francaise ni canal plus. Pas de journal des chaines .
Un ventilateur solo serait le bienvenu.

Sinon tout le reste ok. Diner et petit dejeuner supers.
Acceuil tres bien avec une personne parlant francais.

Self

10/10

Exceptional

23 Aug 2025

CARLOS

Muy bien, como siempre ! Personal genial.

Muy bien, como siempre. Especialmente el personal. El hotel muy divertído! Comida muy bien también.

Friends_and_family Family

8/10

Excellent

18 Aug 2025

DESIREE

El parque de agua para los pequeños muy bien, la playa perfecta, falta variedad de comida en el restaurante. Como no reserves el parking con el hotel. Es imposible aparcar, bueno hemos estado ahora y es una locura totalmente.

Leisure Family

4/10

Poor

16 Aug 2025

Barna Daniel

El acceso a la cala una maravilla, el hotel tiene esa baza. Pero por lo demás nefasto: gestión deficiente, mucho ruido en el hotel en general, pero sobretodo con niños correteando por los pasillos, cuya limpieza no es que sea cuestionable, sino inexistente.
El resto de la habitación sucia, manchas en las paredes de origen desconocido, pero certeramente desagradables, arena en el suelo desde la entrada... no hay por donde cogerlo.

Como toque final el enganche donde engancha el pestillo de la puerta roto, dando una sensación de inseguridad constante...

El bufet correcto, variedad y razonablemente bueno, pero sabiendo lo limpio que estaba el resto, no pondría la mano en el fuego.

Una experiencia para aprender.

Leisure Partner

6/10

Pleasant

10 Aug 2025

Nuria

Opinion

El personal de limpieza no da abasto y las habitaciones no están limpias. Pedí un día que me pasaran la mopa y me dijeron que si lo harían, no lo hicieron y tuve que pedirlo en recepción. Masificado. La comida buena. El señor que sirve en el bar de la piscina sin toboganes por la mañana muy amable y profesional, lastima no recordar su nombre. El suelo de las piscinas no es apropiado y resbala mucho para los niños. Personal de animación muy bien.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Adriana

Todo súper 👍

6/10

Pleasant

04 Aug 2025

Sibel

Gemiddeld 6/10 voor de aquapark en ligging want
Locatie is perfect!
Hygiene laat de wensen over.
Hotel was overvol, geen plaats te vinden aan zwembad.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Naiara

Ideal para ir en familia. Destacar el equipo de animación y el cariño con el que tratan a los niños, especialmente Gisela que es un amor

Leisure Family

4/10

Poor

27 Jul 2025

Elena

Mui antiguo

Leisure Family

8/10

Excellent

12 Jul 2025

Beatriz

El personal poco

6/10

Pleasant

24 Jun 2025

Ana

Bien

Leisure

6/10

Pleasant

24 Jun 2025

Carmen Maria

El tema de la limpieza deja que desear y la masificación de gente. El resto aceptable.

Leisure Family_with_children

8/10

Excellent

24 Jun 2025

Mercedes

Fantástica estática

Han sido dos noches. Hemos estado muy a gusto no es la primera vez que venimos y probablemente no será la última. Hemos pasado la noche de San Juan y el hotel tuvo un detalle muy bonito y nos pasó a todos cava y coca de San Juan.

Partner

8/10

Excellent

18 Jun 2025

Naiara

Todo en general bien pero poca animacion durante el dia y comida variada y personal agradable

Friends_and_family Family

6/10

Pleasant

03 Jun 2025

Bartolome

Registro de entrada lento y una hora de espera para la habitación.

Friends_and_family Family

6/10

Pleasant

08 May 2025

Sandrine

Pour une nuit pas plus

Nous avons passé une seule nuit dans cette hôtel, bon accueil, chambre propre, 2 piscines, et très proche de la mer.
Nous faisons tout type de vacances (road trip, hôtel club, hôtel..) et là que dire!!!! Des enfants qui se servent des boissons a volonté pour aller les vider dans le sable ou arroser les arbres, ils jouent au foot au milieu des tables ou vous buvez tranquillement votre verre (pensez a bien le tenir en main sous peine de vous le faire reverser sur vous, où sont les parents???) , tout le monde traverse le hall d accueil pied nus et trempé (et oui une piscine de chaque côté de l hôtel), le hall se transforme en piscine patinoire et cerise sur le gâteau les cris et chants des adultes alcoolisés a 1h du matin dans les couloirs des chambres. Bref si vous voulez des vacances reposantes évitez cette hôtel club.

Friends_and_family Family

8/10

Excellent

04 May 2025

khaled

War gut

Leisure Family

8/10

Excellent

02 May 2025

María Jesús

Demasiado grande el hotel para tan poca cala

6/10

Pleasant

18 Apr 2025

Gregory

Chambre salle des cheveux partout ( sol ,douche ,mur ) toilette très salle
Plainte de mur abîmé et plafond de la salle de bain trou

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Verified traveler

Hotel para ir en familia

Ha estado bien. La comida no ha estado del todo de nuestro agrado. Pero había mucha variedad para acontentar a todo el mundo

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Jessica

Todo perfecto. Teníamos media pensión, fuimos todo el día a portaventura y no llegamos para la cena, todo y que al día siguiente cerraban la temporada nos dejaron cambiar la cena por la comida del día siguiente. Las instalaciones están muy bien y tiene acceso a una calita. Todo genial

Leisure Friends

6/10

Pleasant

10 Oct 2024

sandra

Propreté des chambres vraiment a revoir.
Abord piscine sale
Mauvaise insonorisation des chambres

Friends_and_family Family

10/10

Exceptional

12 Sep 2024

Jose

Excelente atencion, el personal muy amable...

10/10

Exceptional

03 Sep 2024

Martial

Formidable séjour, accueil, restauration et lieu impeccable

Friends_and_family Family

8/10

Excellent

27 Aug 2024

Robert

Im großen und ganzen ein gutes kinderfreundliches 3 Sterne Hotel.Könnte aber etwas Renovierung vertragen.

Leisure Family

6/10

Pleasant

25 Aug 2024

Mercedes

Está muy bien para familias con niños pero las habitaciones necesitan alguna reforma.
En general todo bien.

10/10

Exceptional

25 Aug 2024

Sonia

El hotel para viajar con niños es genial, y el tener acceso ala cala también esta muy bien.
El centro cae lejos para salir andando pero por lo demás nos ha gustado la estancia ..volveremos otros años .

Friends_and_family Family

4/10

Poor

20 Aug 2024

MARINE

Bien mais pas à refaire

À notre arrivée l'accueil par Gemma à été juste très antipathique, d'accord il y a du monde mais aucuns sourires et des réflexions pas très agréable.
Buffet répétitif est pas très bon, nous avions pris la formule all exclusive mais du coup nous sommes souvent allés manger en exterieur.
Le ménage de la chambre est juste sommaire. Du sable en voici en voila dans toute la chambre. Pas de brosse a toilette, draps pas changé une seule fois en 1 semaine.
Animation peu mieux faire.
Piscine pour les petits tres bien
Piscine sauna très sale et grande piscine beaucoup de sable aux alentours et donc dedans. Jusqu'à se baigner avec un mégot de cigarette.
A choisir nous ne reprendrons pas cet hôtel.

Friends_and_family Family

4/10

Poor

13 Aug 2024

MONTSERRAT

Aparcament impossible

10/10

Exceptional

08 Aug 2024

Cristina

Es muy bueno y el trato cordial.

Leisure Family

6/10

Pleasant

08 Aug 2024

Adrià

Buena comida,instalaciones falta mantenimiento.

Leisure Family

8/10

Excellent

08 Aug 2024

Dani

Muy bonito

Leisure Partner

10/10

Exceptional

29 Jul 2024

Verified traveler

Muy buen hotel para familias, la zona de toboganes muy bien lo pasamos en grande. Como punto negativo, el bufet...pero bueno lo tipico en este tipo de hoteles. Resto perfecto, limpio, cuidado, personal amable y eso que estaba lleno. Muy recomendable y volveremos seguro

Friends_and_family Family

8/10

Excellent

17 Jul 2024

Mohamed

Le parc aquatique et la plage privée sont parfaits pour des vacances en famille avec enfants.

Leisure Family_with_children

8/10

Excellent

12 Jul 2024

Elisabet

El alojamiento perfecto. La piscina para los crios ideal. La pega en mi caso la falta de comida sin gluten veggie.... y sin gluten poco surtido de desayuno. Es una pena

Leisure Family_with_children

8/10

Excellent

06 Jul 2024

kim

A cumplido con nuestras expectativas, hemos estado muy agusto aun que hay algunos puntos que están por mejorar, en cuanto a la cantidad de sombrillas por las piscinas..y el problema de las personas que reservan las tumbonas mientras no estan .. y a veces ni aparecen en todo el día

Leisure Family_with_children

10/10

Exceptional

02 Jul 2024

One

Solo una única pega

Has ido una estancia fantástica. Como única nota negativa, decir, que deberían ajustar las uniones entre planchas de los toboganes de la piscina, hacen un poco de daño al deslizarte sobre ellas.

Friends_and_family Family

6/10

Pleasant

24 Jun 2024

Tatsiana

Man får det man betalar för.

Fördelar: billigt, mat smakade bra, precis vid stranden, personal är trevlig.
Nackdelar: riktigt smutsig simpol (vågade inde ens bada där), allt är slitet, ingen info om hur det funkar med mat och övr. vid incheckning, inga strand/simpol handdukar (de föreslår att ni går och köper egna, vid måltider som är inkluderade i priset var redo att köpa till all dryck (t.o.m vatten för 2 euro). Ingen kaffe i restaurangen.
Letar ni efter något billigt är det helt okej alternativ. Uppskattar ni bekvämlighet och känna sig välkomna rekommenderar jag att leta vidare.

Friends_and_family Family

8/10

Excellent

02 Jun 2024

Oihana

Agradecer a Max de recepción su buena atención, el servicio de limpieza de habitaciones y de la piscina muy buenos. Los clientes dejaban la zona de la piscina sucia y es de agradecer el esfuerzo que hacían los trabajadores que limpiaban y dejaban todo recogido todos los días. La comida normal. Los cristales de la habitación aíslan mucho del ruido exterior. Si podemos repetiremos.

Leisure Family

10/10

Exceptional

21 May 2024

SARAH

Très bon et agréable sejour le personel est très accueillant et accessible

Leisure Family

8/10

Excellent

09 May 2024

Sonia

Buena estancia

Buena, mi mujer tenía celos de la cantidad de chicas guapas que había por el hotel, especialmente las piscinas, la limpieza era buena y la atención buenísima por parte del personal del restaurante...

Friends_and_family Family

8/10

Excellent

20 Oct 2023

Antonio

Fue todo bien, aceptable

Leisure Family_with_children

8/10

Excellent

13 Oct 2023

Tony

El hotel nos gustó mucho

Leisure Family

10/10

Exceptional

12 Oct 2023

Fredrik

Tre stjärnor,bra all inclusive,flask öl ,läsk och vin till lunch& middag. Perfekt för barn med Splash land.
Egen strand .Bra sand .
Perfekt att åka till efter hög säsong.
Ca 3 km till SALOU och Port AVENTURA åt andra hållet.
Lokal buss stannar 5 min promenad till flygplatsen. Cap salou.

Friends_and_family Family

8/10

Excellent

10 Oct 2023

Rune Prudholm

nice hotel for some days of relaxing.

nice Hotel. and friendly staff.
very good beach on the hotel ground, nice pool and water park
1)
Food in the big buffet is only okay. too much consideration is given to the fact that there are many English people, so almost no Spanish food, but beans, burgers and fries.

you have to be at the restaurant when I opens if you want a nice table and not stand in line to get in.
2).
the hotel lets people reserve sun chairs in the morning without using them, people are stingy and take chairs, tables and parasols and then leave them for several hours.
3).
There is no control at the indoor hot pool in the spa area, so 12-15 year olds make water bombs and spray so there is no peace and it is difficult to be there with small children

Friends_and_family Family

8/10

Excellent

09 Oct 2023

Esther

Familiar. Muy bien situado, nos ha encantado la cala

Leisure Family_with_children

8/10

Excellent

12 Sep 2023

Almudena

Un hotel fantástico para ir en familia por sus instalaciones y su situación en la Cala Vinya. La comida abundante, buena y variada. Todos los trabajadores eficaces.

Leisure Family

8/10

Excellent

10 Sep 2023

Karolina

Todo bien