Name: Hilton Alexandria Old Town
Address: 1767 King Street, Alexandria, 22314, US

6/10

Pleasant

18 Jul 2026

W Robert

We arrived late and were given the last room in our reservation range. The room had glas covering all of the wood surfaces that were one would place objects. The glass was covered with a film that was slightly sticky/slime light to touch. Brought this attention to the front desk and was given another room. The hotel room reminds me of place that is past its elegance and is in need of a redo. However it appears to have a captive audience and sort of lives on. Staff were wonderful. Parking is a ripoff. And it sort of tells one how the hotel feels about its customers. We are put in the bottom of the parking lot, while the rental spaces that are much more convenient take precedence.
Will never stay there again and definitely will not recommend it

10/10

Exceptional

18 Jul 2026

Aaron

Convenient location near metro and walkable to shops/restaurants

Family_with_children

10/10

Exceptional

17 Jul 2026

Anthony

Great location. Easy to access from the airport and within walking distance of many food options. Lots of transit options to conveniently get around the area without the cost of rideshare.

Self

10/10

Exceptional

12 Jul 2026

Julie

The hotel was very clean. The staff friendly and helpful. Great location. Came to Alexandria via train. Very close to train station and metro. Waterfront within walking distance and on direct route of the free KingStreet Trolley.

Friends

10/10

Exceptional

11 Jul 2026

JOHN

All around fantastic stay

Self

10/10

Exceptional

11 Jul 2026

Deanna

This hotel is very nice and extremely convenient if you’re visiting DC or Old Town. The Metro is right across the street as is the trolley for Old Town.
The restaurant within the hotel is nothing to brag about; food was mediocre at best. Bartender can’t mix to save his life.
Make sure you stop to check in before you park in the garage because the garage attendant is rude if you pull into the side space. And make sure you pay attention when parking. Drive around to the blue markings so you are in the right spot. The garage is shared with Wyndham and the offices above.

Partner

10/10

Exceptional

11 Jul 2026

Thomas

Nice room, professional staff and great location. They have underground parking but wasn't marked very well and difficult to locate.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Tanisha

Great stay

10/10

Exceptional

03 Jul 2026

Brett

Excellent stay. Nice location. Great restaurants and attractions nearby.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Jennifer

Good

10/10

Exceptional

23 Jun 2026

Laura

Great location

Family

8/10

Excellent

23 Jun 2026

Ann

Loved the location, and the hotel was overall great.

The parking lot is a nightmare - finding parking, finding the elevator, and THEN finding your car.

The rooms are fine, but they should most definitely add a mirror in the bedroom. The room has a large empty wall that could easily have a mirror. It was hard getting ready with girls and only one mirror in the room.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Donna

We had a wonderful time other than the toilet not flushing.

10/10

Exceptional

14 Jun 2026

Christina

Great stay at Hilton Old Town Alexandria!! Staff were very welcoming and helpful. The room was clean and the bed was comfortable. The hotel is located in a nice area, close to the Metro and food spots. I would definitely stay here again.

Self

8/10

Excellent

13 Jun 2026

Jill

Overall, my stay was pleasant, although I did not spend much time in my room or the hotel itself. The only two comments or recommendations that I have are: include bathrobes in the rooms, or provide a list of complete amenities, so that guests can be prepared. Also, because of the fire alarm and actual fire situation, I would highly advise that better communication between staff and management in the event of an emergency be put in place. There was much confusion as to whether this was an actual alarm or a test. A verbal announcement from management to the residence in their rooms would have created a far better flow of traffic as well as lack of confusion.
I’d like to thank you for accommodating my request for a bathrobe. That was much appreciated.
Jill D

Self

10/10

Exceptional

12 Jun 2026

Cicely

Nice room.

Self

8/10

Excellent

11 Jun 2026

Kathleen

We were there 3 nights . Liked that it was in a great location . Had a bar and restaurant but did not use it .
I would recommend it to friends and family especially if you are going to visit old town Alexandria . You xan just oak your car at hotel and take the free king st trolley to explore old town

I think the hotel rooms could use a little uograde . Also for the price you pay parking should be included . Had to pay extra for that and also had to pay for Wi-Fi unless you were a Hilton member

Partner

10/10

Exceptional

09 Jun 2026

Geraldo

Great hotel and location.

Self

10/10

Exceptional

08 Jun 2026

Anne

I not only like a clean bathroom, but I like having two towels per person - one for my shower and one for my wet hair. THANKS for making sure we had plenty of towels!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Chris

Nothing. It was a good stay

10/10

Exceptional

26 May 2026

Jeri

Excellent hotel in the heart of old Alexandria. It felt clean and safe, perfect for a business trip.

Partner

10/10

Exceptional

25 May 2026

Emelin

Very clean and well maintained. Nice welcoming smelling lobby.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Gemma

I love everything about this hotel except that they don’t have a microwave and Starbucks closes so early. Location is perfect, near trolley and metro station. They allow us to checked in early which is really awesome.

Friends_and_family Family

10/10

Exceptional

24 May 2026

zymere

I had a good stay, room is very nice and comfortable.

Friends

10/10

Exceptional

19 May 2026

Susan

Great hotel in a safe, interesting neighborhood. Great location. Parking was pricy, but very convenient. We enjoyed our stay and will be back!

Partner

10/10

Exceptional

18 May 2026

Adrienne

Great hotel , with great location , right on King St in the heart of Old Town. Room was large and clean. There was a restaurant and a quick stop eatery.

Partner

8/10

Excellent

09 May 2026

Anne

Pros: great location in old town; walk to shops & restaurants; steps away from metrorail. Starbucks in the lobby is a plus.
Cons: rooms facing the train station are very noisy- I had to request a room change to the back of the building. Furniture in room looked old & dated & in need of repair. I expected more from Hilton.

Self

10/10

Exceptional

03 May 2026

Jose

Nice breakfast and clean operation

Self

10/10

Exceptional

02 May 2026

Joseph

Clean room, friendly staff. Very convenient to the Metro.

10/10

Exceptional

27 Apr 2026

Tatiana

Front desk customer service is on point.

Self

10/10

Exceptional

20 Apr 2026

Charri

My stay was very good. The restaurant was good and the staff was friendly and helpful. I would recommend Hilton Alexandria Old Town.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

TIMOTHY

This is my go to spot in Alexandria. We walked right out the Amtrak station, crossed the street and we were there. The location on King street is excellent and centrally located. The accommodations were clean and comfortable. I highly recommend.

Partner

10/10

Exceptional

20 Apr 2026

Maureen

Great location within walking distance of many good restaurants, shopping with metro across the street and self parking garage.

Friends

4/10

Poor

19 Apr 2026

Francisco

Room smell like smoke or mold. Beds were smaller than queen size (full size), and were not confortable. Not recommended

Family_with_children

2/10

Poor

19 Apr 2026

Martin

We did a late check-in, tired after almost 15 hour drive, and the concierge seemed detached, first name Fabio. I had the regular questions and concerns anyone might have at a first encounter with a hotel, but all I got back was a doubtful, blank glare. Also, the security guard was standing a bit too close to me and my companion, it was very uncomfortable.

The room was not Hilton quality at $250usd a night. It was very dusty and there water stains on the bathroom floor.

The additional parking fee, $37 per night, was ridiculous. I've never paid to park at a Hilton.

Lastly, I requested a pull-out bed, asked the gentleman who delivered it to lay it down as it was heavy for me. He said that the room service would do it once they came. Low and behold the room service did nothing - left it exactly where it was and didn't even put the sheets on it.

By far, the worst stay at a Hilton ever.

I highly recommend a thorough review and inspection of this Hilton.

Partner

10/10

Exceptional

17 Apr 2026

Mark

The location was perfect for taking the metro into DC. It was also convenient to the trolly for King St and all the attractions there.

Partner

2/10

Poor

15 Apr 2026

Jesaleh

Yes

Self

10/10

Exceptional

13 Apr 2026

Reed

Convenient to metro

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Barbara

Best spot in ot

6/10

Pleasant

11 Apr 2026

Michael

Attended an event there and they did not explain how the parking worked. I told them I was going to be there through Sunday evening and paid the parking fee and when I checked out I doubled checked it was okay my car was still there. When I went to leave I was told I had to pay an extra day fee, but there wasn't even a parking attendant there. Had to pay an extra $25 when I could have just parked on the street for free. Will not be staying here and instead will choose the Hyatt down the street going forward for future events at this location.

Friends

10/10

Exceptional

10 Apr 2026

Michael Ming

Great location next to the metro, bus, and trolley. Clean, well-kept rooms. Good restaurant on the property, along with a Starbucks. Highly recommended.

Partner

6/10

Pleasant

09 Apr 2026

Agnes

Over all staff are friendly. Starbucks staff are very rude. The hotel room was cleaned and very nice.

Friends

10/10

Exceptional

03 Apr 2026

Kami

Location, Location, Location - This hotel is fabulously located right off the King Street Metro stop so easy to get to from the airport and all the traveling into DC.
This is an older hotel but they have done a great job with maintenance and it is a very clean place to stay.

Friends_and_family Family

4/10

Poor

02 Apr 2026

Jennifer

Prepare for the extra charge per day for parking. Also, they charges me an extra $25 in parking fees because we checked out of our room but left our car in the garage till 3:30 on the day of check out. Slick move to make more money.

10/10

Exceptional

02 Apr 2026

Fran

Excellent location! Very good hotel!

Self

10/10

Exceptional

30 Mar 2026

Courtney

Room was clean, lobby as lovely. Hotel has a great location! Would stay here again!

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Patricia

The hotel was very clean and staff was so helpful. I love that the hotel is just a block from a Metro station. The room was comfortable and quiet.

Self

6/10

Pleasant

29 Mar 2026

AnnMarie

I’m a clean freak and was dissatisfied with the house keeping

Partner

8/10

Excellent

28 Mar 2026

MICHAEL

Comfortable room, great location -- near tons of restaurants, shopping, and the metro. If you're a light sleeper you may need to request a room on the side that doesn't border the Metro. It didn't bother us too much but you can hear it, mostly early in the morning.

Partner

8/10

Excellent

23 Mar 2026

Shirin

Friendly staff, nice welcome, helpful w early check in & luggage storage.

Partner

10/10

Exceptional

22 Mar 2026

Peter

Great customer service throughout the stay.

10/10

Exceptional

19 Mar 2026

Patricia L.

Wonderful stay!

6/10

Pleasant

18 Mar 2026

Donna

Many cars were stuck in the parking lot as no attendants answered all the calls we were placing to try to let us out of the garage ..

Garage barriers would not release . 5-6 cars were there for an extremely long time .. running in and out of hotel to try to get someone to help .. no one ever came :(

6/10

Pleasant

16 Mar 2026

Elizabeth

For the room rate paid, I was dismayed over the answer I received inquiring what was the earliest I could check in arrived after 12 noon). The response was that I would be charged $40 to do so. That's just pure profit mongering.

Overall housekeeping was fine but little things (overlooked) surprised me like not refilling the kleenex box, leaving a used towel on the bathtub.

Self

8/10

Excellent

16 Mar 2026

Angela

Great location and staff, clean rooms

10/10

Exceptional

15 Mar 2026

Kathryn

Did not use

8/10

Excellent

08 Mar 2026

Allison

Hotel is nice and in a great location. Staff is not considerate of activities in the area. I checked in and was warned the water would be off from 2-5AM. I said thats fine Id be sleeping. Turns out the work was being done right next to my room…. I had to ask to be moved. One would think they’d be more considerate with placement of guests to work being done. Be advised if you stay there to think ahead fir yourself.

10/10

Exceptional

05 Mar 2026

Andrea

The room was very spacious, clean and extremely welcoming! I loved the welcome sign on my television. The view was over looking the hotels back courtyard. The bathroom was amazing with the large soak tub and shower amenities. If I am in Old Town again I will definitely visit the hotel again. The staff was very welcoming during my arrival. 10/10 would recommend again!!

Family

10/10

Exceptional

24 Feb 2026

JOHN D.

Outstanding staff. Very attentive. Great service.

Family

10/10

Exceptional

24 Feb 2026

Michelle

We stayed here for our anniversary as a quick getaway and had a wonderful experience! The hotel is very nice, our room was clean and beds were comfortable! All the staff we encountered were great! Great location. The only negative was that the kitchen closed between 8-9, which was strange for a Saturday night. Otherwise, a great stay! I highly recommend and will stay here again when in Old Town Alexandria!

Partner

10/10

Exceptional

23 Feb 2026

Linnet

Friendly staff, clean room

8/10

Excellent

22 Feb 2026

Ermelinda

overall, great hotel and close to the Amtrak and Metro and the included buffet breakfast so delicious and elegant.
BUT, lost water overnight so hard to wash. The two water bottles provided in the room helped me make tea. The concierge called to update me and indeed the water was restored by morning so I could shower and get ready no problem. Loved the hotel and would like to go back.

Self

8/10

Excellent

21 Feb 2026

Erik

Great location for Amtrak trip- walk to station just across street. Room was clean; parking not cheap ($37 per day), but comparable
to others in the area.

10/10

Exceptional

20 Feb 2026

Susan

The room was clean and comfortable and our dinner the restaurant was excellent.

Partner

10/10

Exceptional

17 Feb 2026

Jeremy

Best place to stay outside DC so you don’t have to drive in DC. King Street Metro is right across the street. Alexandria has great dining and shopping and is very safe.

Friends_and_family Family

4/10

Poor

16 Feb 2026

Erin

Cleaning was non-existent--Inexcusable at this price point. When I checked in, linens on one bed were dirty and trash was left behind from previous guest. I stayed three nights and housecleaning never came to clean the room, refresh towels, empty trash. I never had a 'do not disturb' sign either that might have caused them to skip my room. When I told the front desk this, this said basically that they couldn't do anything to make things right because I booked through a third party (Expedia). Even after saying I was a Hilton Gold member, management did nothing. I visit the area often for business and won't stay here again and if you value cleanliness, I'd encourage you to select a different hotel. It's clear management is a mess here. Very disappointing. I regret not reading reviews more thoroughly before reserving--it's clear the cleaning issue is a long-standing problem that they apparently don't care about fixing.

Business Self

10/10

Exceptional

16 Feb 2026

Desiree

Clean and spacious room

Friends_and_family Friends

6/10

Pleasant

13 Feb 2026

David

Yes
However, the absence of a microwave was disappointing.

Partner

6/10

Pleasant

13 Feb 2026

Maida

Room was ok
Stuff ok

Self

10/10

Exceptional

13 Feb 2026

John

The room was very comfortable and everyone was very courteous

Leisure Partner

10/10

Exceptional

11 Feb 2026

Ainoy

Yes

Leisure Friends

10/10

Exceptional

11 Feb 2026

Jillian

Clean and spacious room. Our booking stated breakfast was to be included but when we got there the front desk told us that was not included. I would stay here again, but I will be prepared before hand to show that breakfast as indicated as being included at the time of
Booking.

Partner

10/10

Exceptional

08 Feb 2026

David

Friendly staff, clean room, good location.

Leisure Friends

10/10

Exceptional

07 Feb 2026

Cory

Great

10/10

Exceptional

06 Feb 2026

Lisa

The room was spotless and everyone i engaged with there was super friendly. Very convenient access to good food and public transportation.

Business Self

8/10

Excellent

06 Feb 2026

Lajeanne

The room was cleaned. The front desk was just ok

10/10

Exceptional

05 Feb 2026

Andrew

Great location, super professional staff. A very nice place to stay in the Washington area.

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Laurie

Beautiful hotel, helpful staff and great location!

Friends_and_family Friends

6/10

Pleasant

31 Jan 2026

Kathryn

Parking in the garage was a nightmare.. tried to get into an available space that was clearly too small and scraped side of car..directions in garage should be better..otherwise,,stay was fine. Checkin staff was friendly and helpful

10/10

Exceptional

25 Jan 2026

Nick

Lovely room

10/10

Exceptional

21 Jan 2026

Mariamawit

It was really great

Leisure

8/10

Excellent

14 Jan 2026

Neilasan

All of above

Business_and_leisure Friends

10/10

Exceptional

07 Jan 2026

Carlton

The Old Town Alexandria Hilton was a wonderful hotel, although I was there for only one night because I was flying out the next morning, I almost wanted to cancel the flight to stay another day.
The hotel was very close to the DC metro which was a 10 minute ride to the airport.
Since the stay was very quick, I didn’t have a chance to check out any hotel amenities.
The area along King street was very pedestrian friendly with plenty of food options.
I’d definitely stay there again.

Self

8/10

Excellent

04 Jan 2026

Erin

Room was spacious and clean. Our one night stay was marred by our inability to figure out the HVAC controls leading to room that was too hot for comfortable sleeping. If we were staying more than one night, we would need a tutorial.

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Rafael

Great location, amazing staff, room can get a better cleaning.

Leisure Family

10/10

Exceptional

03 Jan 2026

Moira

Great location with walkable cafes, restaurants, and boutique shopping with a train station across the street that can whisk you to DC in 20 minutes. Rooms are large, recently updated, and cozy. Second time staying here in a year and consider it our home base.

Partner

4/10

Poor

03 Jan 2026

Maribel

Room had no way to plug in phones unless I brought an electrical plug. The electrical outlets would not secure a plug( dangerous).
Staff at desk were not friendly. They did their job but not very friendly or customer oriented.
They also would not assist in the return of a lost wallet that belonged to my friend.

Business_and_leisure Family

10/10

Exceptional

01 Jan 2026

Fatima

Unfortunately, we did not use the bar, or, the restaurant.

Leisure Friends

4/10

Poor

01 Jan 2026

Linda

Our room did not have any cold water in the sink or shower and the water was scorching hot. The manager unlocked another room so we could take showers. The problem didn’t get fixed all day so we called the front desk again. They moved us to another room where the water worked fine. The staff was helpful but it was a really strange situation and hassle to pack up all our stuff and change rooms.

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

Barbara

Clean room, hot shower, friendly staff. Bartender is great when the bar is open.

Friends_and_family Friends

2/10

Poor

31 Dec 2025

David

The line was too long trying to check in I couldn't find a parking spot in the garage late for my reservation for dinner New Year's I will not be coming back to this property the other property down the road is wonderful

10/10

Exceptional

30 Dec 2025

Abraham

Rooms at hilton Alexandria are big, spacious, clean, staff is kind and helpful. Location in old town is perfect.

10/10

Exceptional

28 Dec 2025

Anthony

Great choice to stay overnight. Staff was friendly and some good amenities

Leisure Self

10/10

Exceptional

27 Dec 2025

Martha

Perfect for family vacation

Family

8/10

Excellent

23 Dec 2025

Vincent

Huge room and hotel was excellent. Rooms were clean and comfortable!

Business Family

10/10

Exceptional

21 Dec 2025

Joseph

good service, clean room, pillows too soft

Partner

6/10

Pleasant

20 Dec 2025

James

L
Overly room and speedy check in. Knew we were going to be late so called 3x and each time we waited after “hold on please” without waiting for a response. Waited on hold 15 minutes the first time before we hung up.
If you want someone to hold, give them a second to agree before putting them on hold.

10/10

Exceptional

19 Dec 2025

Asia

Perfect hotel! Dark-out curtains were my favorite thing; I got great sleep. The only thing I disliked was the parking lot. It’s shared with other hotels and offices in the area. Parking spots are very tight, too! Besides that, everything is awesome!

Leisure Self

10/10

Exceptional

17 Dec 2025

Charles

It was a very pleasant experience!

Leisure Self

8/10

Excellent

16 Dec 2025

dirk

They have no water or even a glass in the rooms, the cold weather means you wake up parched. Wasn't expecting this and had to go to the desk at 3am. Not a premium hotel Hilton experience.

Business Self