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Highlands Inn Lodge

United States United States , Great Smokies - NC
HIGHLANDS, 96 Log Cabin Lane Po Box 1060
Show on Google | Website | Map

9.2 Excellent 328 Reviews
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Hotel details

Useful information about Highlands Inn Lodge before you book

The hotel is surrounded by mountain peaks, tranquil lakes, roaring waterfalls, and swift mountain streams. This upscale, mountaintop resort features 59 rooms.

The premises are air-conditioned and the family-friendly hotel welcomes guests in a lobby. Facilities include a cloakroom and lift access.

Guests can start their day in the breakfast room. Conference facilities are available to business travellers.

Those guests who are arriving by car may leave their vehicle in the hotel's car park. Some rooms include fireplaces and balconies.

There is a non-smoking policy in the rooms and common areas. The clean and fresh rooms include a private en suite bathroom with a shower, bath and hairdryer.

Guests can enjoy a good night's rest on their double or king-size bed. The hotel features many complimentary services such as an in-room movie channel on the satellite/cable TV, local calls on the direct dial telephone, hot breakfast, wireless Internet access and USA Today copies from Monday to Friday.

Facilities also include a radio, coffee maker and iron and ironing board. Recreational amenities at the hotel include a hot tub.

Highland Falls Country Club is about 2 km away. The hotel serves a complimentary hot breakfast.

From Downtown Highlands take Main Street (Franklin Road) to Dillard Road. Turn left on Dillard Road and right on Log Cabin Lane.


With a stay at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy in Highlands, you'll be within a 15-minute drive of Chattahoochee National Forest and Nantahala National Forest. This hotel is 27.7 mi (44.6 km) from Lake Jocassee and 0.2 mi (0.4 km) from Cullasaja River Gorge.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment.

Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 65 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Nantahala National Forest 0.1 km / 0.1 mi
Cullasaja River Gorge 0.4 km / 0.2 mi
The Bascom Center for the Visual Arts 0.7 km / 0.5 mi
Highlands Playhouse 0.8 km / 0.5 mi
Highlands Art Gallery 1 km / 0.6 mi
Highlands Dog Park 1.5 km / 0.9 mi
Highlands Biological Station 1.7 km / 1.1 mi
Highlands Country Club 2 km / 1.2 mi
Ravenel Park 2.9 km / 1.8 mi
Sunset Rock 2.9 km / 1.8 mi
Bridal Veil Falls 4.6 km / 2.8 mi
Brushy Face 4.6 km / 2.9 mi
Glen Falls 4.7 km / 2.9 mi
Dry Falls 5.6 km / 3.5 mi
Highlands-Cashiers Hospital 6 km / 3.7 mi

Facilities

Total number of rooms
Number of floors (main building)
Suites
Connecting rooms
Hotel
American Express
MasterCard
Visa
City centre
Nearest Bus / Metro Stop
Golf course
Small pets allowed (under 5 kg)
Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
Garage
24-hour reception
Wired Internet
Wi-fi
Air conditioning in public areas
Cloakroom
Lift access
Conference room
Hot tub
Continental breakfast
Minimum check-in age
Hilton - CleanStay
Upon availability

Room options

  • QUADRUPLE STANDARD QUADRUPLE • STANDARD QUA.ST
    QUADRUPLE STANDARD
    No room image available

    QUADRUPLE • STANDARD

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic STANDARD
    Room code QUA.ST
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE STANDARD

    QUADRUPLE • STANDARD

    QUADRUPLE STANDARD
    QUADRUPLE • STANDARD
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SUITE GARDEN VIEW SUITE • GARDEN VIEW SUI.GV
    SUITE GARDEN VIEW
    No room image available

    SUITE • GARDEN VIEW

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic GARDEN VIEW
    Room code SUI.GV
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE GARDEN VIEW

    SUITE • GARDEN VIEW

    SUITE GARDEN VIEW
    SUITE • GARDEN VIEW
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE QUEEN SIZE BED DOUBLE • QUEEN SIZE BED DBL.QN
    DOUBLE QUEEN SIZE BED
    No room image available

    DOUBLE • QUEEN SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic QUEEN SIZE BED
    Room code DBL.QN
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE QUEEN SIZE BED

    DOUBLE • QUEEN SIZE BED

    DOUBLE QUEEN SIZE BED
    DOUBLE • QUEEN SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE SINGLE USE STANDARD DOUBLE SINGLE USE • STANDARD DUS.ST
    DOUBLE SINGLE USE STANDARD
    No room image available

    DOUBLE SINGLE USE • STANDARD

    Guests: 1–2 • Adults: max. 1 • Children: max. 1

    Limited room details from hotel
    Room overview
    Room type DOUBLE SINGLE USE
    View / characteristic STANDARD
    Room code DUS.ST
    Occupancy Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Facilities

    No detailed facility list available for this room.

    DOUBLE SINGLE USE STANDARD

    DOUBLE SINGLE USE • STANDARD

    DOUBLE SINGLE USE STANDARD
    DOUBLE SINGLE USE • STANDARD
    Guests: 1–2 • Adults: max. 1 • Children: max. 1

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED DBL.KG
    DOUBLE KING SIZE BED
    No room image available

    DOUBLE • KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SUITE KING SIZE BED SUITE • KING SIZE BED SUI.KG
    SUITE KING SIZE BED
    No room image available

    SUITE • KING SIZE BED

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic KING SIZE BED
    Room code SUI.KG
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE KING SIZE BED

    SUITE • KING SIZE BED

    SUITE KING SIZE BED
    SUITE • KING SIZE BED
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE TWO QUEEN BEDS DOUBLE • TWO QUEEN BEDS DBL.2Q
    DOUBLE TWO QUEEN BEDS
    No room image available

    DOUBLE • TWO QUEEN BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO QUEEN BEDS
    Room code DBL.2Q
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO QUEEN BEDS

    DOUBLE • TWO QUEEN BEDS

    DOUBLE TWO QUEEN BEDS
    DOUBLE • TWO QUEEN BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE DELUXE KING BED DOUBLE • DELUXE KING BED DBL.DX-KG
    DOUBLE DELUXE KING BED
    No room image available

    DOUBLE • DELUXE KING BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic DELUXE KING BED
    Room code DBL.DX-KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE DELUXE KING BED

    DOUBLE • DELUXE KING BED

    DOUBLE DELUXE KING BED
    DOUBLE • DELUXE KING BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • Room TWO QUEEN BEDS Room • TWO QUEEN BEDS ROO.2Q
    Room TWO QUEEN BEDS
    No room image available

    Room • TWO QUEEN BEDS

    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    Limited room details from hotel
    Room overview
    Room type Room
    View / characteristic TWO QUEEN BEDS
    Room code ROO.2Q
    Occupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Facilities

    No detailed facility list available for this room.

    Room TWO QUEEN BEDS

    Room • TWO QUEEN BEDS

    Room TWO QUEEN BEDS
    Room • TWO QUEEN BEDS
    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    No detailed facility list available for this room.

    No room photos available.

  • SUITE STANDARD SUITE • STANDARD SUI.ST
    SUITE STANDARD
    No room image available

    SUITE • STANDARD

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic STANDARD
    Room code SUI.ST
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE STANDARD

    SUITE • STANDARD

    SUITE STANDARD
    SUITE • STANDARD
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE STANDARD DOUBLE • STANDARD DBL.ST
    DOUBLE STANDARD
    No room image available

    DOUBLE • STANDARD

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic STANDARD
    Room code DBL.ST
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE STANDARD

    DOUBLE • STANDARD

    DOUBLE STANDARD
    DOUBLE • STANDARD
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Highlands Inn Lodge

9.2
Excellent
328 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
04 May 2026
Gina
Great spot! Clean, quiet and very convenient location. Will definitely stay again.
6/10
Pleasant
14 Apr 2026
Mary
The room was clean but just average as it relates to amenities.
Partner
10/10
Exceptional
12 Apr 2026
Deborah
Clean, attractive furnishing, close to downtown, pleasant staff. There is coffee and tea in the room.
10/10
Exceptional
08 Apr 2026
Karin
Great location, quiet, easy in and out. Didn’t bring our pet but would have been perfect!
10/10
Exceptional
05 Apr 2026
Briana
When I come back I will stay at this hotel again. Easy to find, easy parking, clean, nice front desk, and great location.
Partner
10/10
Exceptional
28 Mar 2026
Alex
It’s the best location in Highlands -private but walkable to town -very dog friendly
Pet
10/10
Exceptional
23 Mar 2026
Jaclyn
It’s such a beautiful hotel and it’s close to the shopping area, great restaurants, and it’s not too far from the waterfalls and hiking spots. Staff were incredibly kind and checking in and out was super easy. We chose a patio room which was really easy to access as we just had to park outside our room. The room was thoughtfully decorated, gorgeous interior and very cozy beds. The bathroom was clean and spacious. Overall it’s a great hotel and it helped make our trip magical.
Friends
10/10
Exceptional
17 Mar 2026
Lauren
Clean, welcoming environment! Was one of the best hotels we have ever stayed at!
10/10
Exceptional
11 Mar 2026
John
Property welcomed pets even though I didn’t bring one. The staff was friendly and helpful with knowledge of the area. I highly recommend this hotel
Partner
8/10
Excellent
28 Feb 2026
Robin
The room was comfortable. A bit disappointed in the amenities But all in all, a good stay
8/10
Excellent
23 Feb 2026
Suzanne
Clean room , fun firepit, nice shower. Beds comfy. Couldn’t get streaming on TV even with front desk help.
Partner
10/10
Exceptional
16 Feb 2026
Rick
Great location and great setup to take care of our dog! And the Highlands Supper Club is a must!
Partner
10/10
Exceptional
26 Jan 2026
James
Everything was fine
Leisure Partner
4/10
Poor
23 Jan 2026
Eric
When arriving the exterior looked nice as well as the lobby. Check in as a breeze and the staff was very nice. That is where nice ended though. The room completely sucked! We had a large suite that was literally not equipped with anything. Two paper cups for the whole room. The fridge would not go below 45 with is not good safe. The room looked like they spent as little money possibly on the remodel and was not up to Marriott standards at all! I have stayed in Marriott’s in shady parts of town off the interstate that put this place to shame. The absolute worst was the bathroom. I’ve seen nicer bathrooms at campgrounds, it was totally unacceptable for such a price and nice area. Then when we thought it could not get worse the fire pit smoke outside the room was coming in when the heat was on so we woke up out headaches and all out stuff smelling like smoke.
Leisure Family
10/10
Exceptional
20 Jan 2026
Peyton
The staff were so sweet. Walking in the candle they had burning smelled amazing and the entire place made you feel like you were home. In the room they had music playing and everything felt so cozy. The staff really went above and beyond in making our stay amazing and told us places that we should check out. The kettle for tea or coffee in the morning was so cute and did a wonderful job of providing much needed caffeine. The scents of the soaps were also nice and cozy without being over powering. Everything was so perfect and I cant wait to return.
Leisure Family
8/10
Excellent
08 Jan 2026
Thomas
The beds are not good. Try a traditional mattress with box support.
Leisure Partner
10/10
Exceptional
21 Dec 2025
Mark
Beautiful Beautiful place
8/10
Excellent
19 Dec 2025
Alice
It was quiet and peaceful there. Front desk personnel (saw in the evening’s) were always friendly to tell of what events were happening. Beds were horrible though. No chairs in the room. Very small space.
Partner
8/10
Excellent
12 Dec 2025
Yves
clean room
Leisure Family
6/10
Pleasant
10 Dec 2025
Alastair
Waited 3 days until they cleaned the room.
6/10
Pleasant
07 Dec 2025
Craig
Staff was courteous, room was well appointed, but the bed was very uncomfortable. Sagged on both ends of the bed.
Business Partner
10/10
Exceptional
07 Dec 2025
Jennifer
Friendly staff. Great location. Large rooms.
Leisure Partner
8/10
Excellent
03 Dec 2025
Stephen
Clean.great staff.easy access Close to downtown shopping and restaurants.very nice atmosphere.We had a relaxing stay.
10/10
Exceptional
28 Nov 2025
Pavlo
Clean, cozy and friendly!
Business_and_leisure Friends
10/10
Exceptional
27 Nov 2025
Crystal
The room was spotless with nice amenities. I loved that the radio was playing when I arrived to some classic tunes. Firepit outside was nice and I loved that bikes with and without baskets were available to ride into town to see the historic town and shops. Some classic games and books were available as well to use next to the indoor fireplace which was so nice.
Leisure Self
10/10
Exceptional
23 Nov 2025
Michael
The room was excellent and the staff was super friendly.
Leisure Partner
10/10
Exceptional
23 Nov 2025
Javier
Very clean rooms, cozy, warm. We got 3 rooms and really enjoyed the stay. Walking around, enjoying the scenery on a cold night (17 F) Will definitely stay again here.
Leisure Family_with_children
8/10
Excellent
20 Nov 2025
Karla
Everything was completely perfect except the bed. The mattress was old and had indentions and one side sloped toward the floor. For the money, it would seem the mattress would have been newer and top of the line. Otherwise, everything was easy and great.
Leisure Family
10/10
Exceptional
07 Nov 2025
Mary
Clean, spacious great location, friendly staff. But they didn’t always have fresh bread in the morning. And very sparing in their fruit selection. They advertise as having fruit, bread, coffee.
10/10
Exceptional
02 Nov 2025
Theresa
Room was clean and cozy- staff was very helpful
Leisure Family
8/10
Excellent
01 Nov 2025
Suzanne
Room was cutely decorated and comfortable. Loved the coffee/tea and snack area in the room. The Fellows tea kettle was perfect. Bed was low, but comfy. Parking was plentiful. The continental breakfast was bare bones and the banana bread was pretty bland. Husband did not have hot water both days but the desk person gave us a small refund for the inconvenience. Prices were quite high due to leaf season. Fire pit and lobby were cozy.
Partner
10/10
Exceptional
31 Oct 2025
Teresa
The room was spotless. It was very roomy. Comfortable beds.
The staff was super nice and very accommodating. I would definitely recommend this hotel.
4/10
Poor
30 Oct 2025
Judy
While I find nothing wrong with the hotel and the staff, I was quite disappointed as I was expecting a 4 Star experience and this is definately not a 4 Star hotel. It doesn't even meet the criteria for such. I the future I will not base my decisions on the Star rating. This disappointment certainly had a negative effect on my trip.
Leisure Family
8/10
Excellent
26 Oct 2025
Marc
Definitely a wonderful find in the area . Rooms were pristine with great outdoor ambience. Just very likited dining options but Main St is about 5 mins walk. The morning coffee with Continental breakfast was a very nice touch. When hotels provide you little things like a free coffee and breakfast makes the hotel very inviting and home-y. That was a nice touch! Wish tours were offered by front desk and that they are more knowledgeable about the area. That would have been more ideal!
Leisure Partner
8/10
Excellent
21 Oct 2025
Dana
The property is clean and the staff was friendly!
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Ann Duvall
Very pet friendly. Relaxing, wonderful stay.
Leisure Pet
4/10
Poor
19 Oct 2025
Satvinder
There was no hand soap at the bathroom sink. Upon asking, staff said they were out of stock. Upon me asking they gave the large bath body wash bottle which I kept by sink
One of the two queen beds was missing a liner bed sheet
For reporting the issues, I had to walk to the reception since no one answered the phone from room
10/10
Exceptional
18 Oct 2025
Deborah
Beautiful surroundings and convenient location. Great amenities.
Leisure Friends
10/10
Exceptional
12 Oct 2025
William
Beautiful location in the woods but only minutes from Highlands
Friends_and_family Friends
10/10
Exceptional
11 Oct 2025
David
The room was clean and very well organized. Everything was well maintained and clean. I enjoyed the in room coffee service.
The staff was very friendly and helpful with a last minute reservation.
10/10
Exceptional
10 Oct 2025
Andrew
Shower title grout is pretty dirty and the bathroom seemed data, not sure if that's a retro design. AC was a bit hard to figure out and I ended up waking up in the middle of both night hot, second night I was drenched in sweat. The comforter covers are not breathable.
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Kristen
Great hotel. We enjoyed our stay.
8/10
Excellent
08 Oct 2025
Toni
The beds were not very comfortable. They were too low and kind of lumpy. I know there's not much they can do about stink bugs but I killed four in the 3 days we were there.
8/10
Excellent
08 Oct 2025
Charles
Our stay was excellent except for a loud air conditioning/heat unit. Otherwise I would have given it an excellent rating rather than good. As others have mentioned a relaxing in room chair would be a welcomed addition, though not essential. The staff is excellent and the location excellent.
Leisure Family
6/10
Pleasant
07 Oct 2025
claude
front desk not very pleasant, felt like you were an inconvenience to them, and extra \"supper club\"benefit people acted the same way , wasn't very hospitable
Leisure Friends
10/10
Exceptional
07 Oct 2025
Deborah
Too profit oriented. Although the facility was fine everything except possibly the furniture was for sale
Partner
10/10
Exceptional
05 Oct 2025
Todd
Very nice.
Leisure Pet
6/10
Pleasant
04 Oct 2025
Mary

Old building, \"budget\" Highlands hotel

The hotel was pretty old. The windows were very dirty that it was hard to see outside. The shower handle fell off while I was showering, and there seems to be permanent staining on the tile grout. The \"fruit and home-made banana bread breakfast\" was only red apples with no butter for the banana bread (which did not seem home made and was pretty bland). There was no pricing for the mini bar. Automatic doors at front lobby entrance would have been nice for managing luggage cart by myself. With Highlands being a pretty popular wedding destination, I was surprised there was no where to hang my full-length dress, nor was there any iron to use to de-wrinkle. No glasses for water, only two styrofoam coffee cups. The rooms themselves were roomy very though.
10/10
Exceptional
04 Oct 2025
thomas
staff helpful. nice location. enjoyed
10/10
Exceptional
03 Oct 2025
Douglas
Very welcoming staff!
Partner
10/10
Exceptional
03 Oct 2025
Martin
Everyone was lovely and friendly and very efficient. Great stay
Partner
10/10
Exceptional
01 Oct 2025
Greg
Great place to stay. I'll go back next time I'm in the area.
Business Self
6/10
Pleasant
29 Sep 2025
David
Hotel was ok but not for the price charged. Realize the area is remote in the mountains but value was not necessarily there for almost $500 per night stay! Way over priced for what you got!
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Dwight
Rely renovated gorgeous luxury property. Outstanding staff were attentive and customer focused. Fun fire pit, and other amenities. A quick walk to everything in Highlands. We will tell our friends and stay again.
Partner
10/10
Exceptional
27 Sep 2025
Miguel
Simply spectacular value!!! Loved it.
Leisure Family_with_children
10/10
Exceptional
24 Sep 2025
Dolores
Lovely grounds convenience to the town
great restaurants.
Leisure Partner
6/10
Pleasant
22 Sep 2025
ERAN
No closets in the room
Leisure Partner
10/10
Exceptional
06 Sep 2025
Kent
Great location. Lobby central area very nice. Like the outside fire pit area. Room could use a chair.
Leisure Partner
4/10
Poor
06 Sep 2025
Roderick
The front desk texted me and said my room would be ready by 3:00. When I arrived at 3:05, after a 6 hour drive, I was told to come back in 20-30 minutes and my room should be ready.

The handle fell off in the shower.
6/10
Pleasant
01 Sep 2025
Paul
There was no one to check us in. Took a while to find someone to help

The facility is great. Rooms are nice

Ground level floors have 2 entry door. Front and back. Very convenient for parking
Leisure
10/10
Exceptional
31 Aug 2025
Richard

Really Wonderful Stay.

Everything was wonderful. Extremely Clean. Loved the music station and the group that played.
Partner
10/10
Exceptional
29 Aug 2025
kelly
Unique hotel and extremely well done. Would stay again.
6/10
Pleasant
29 Aug 2025
James
The shower tile grout was black with mildew.
10/10
Exceptional
28 Aug 2025
Terry
Clean and convenient to downtown and restaurants and shopping
Leisure Pet
10/10
Exceptional
28 Aug 2025
Tina

Wonderful Hotel

Great location and close to town. Clean rooms with a friendly staff made our stay enjoyable
Friends_and_family Friends
10/10
Exceptional
28 Aug 2025
John
We loved the outdoor seating of this facility. We loved the location feeling secluded but close to the downtown area. We loved the quietness of the room and the common areas.
Leisure Family
10/10
Exceptional
27 Aug 2025
Kelly
Everything about this place is amazing.
8/10
Excellent
27 Aug 2025
Janice
Nice area and the staff is very accommodating.
Leisure Family
10/10
Exceptional
21 Aug 2025
Kathie
Nice location - 2 minute drive to town. Supper Cub right behind the hotel was very good! Hanger steak, Elk, pork belly appetizer. Bourbon bacon old fashion was delicious!
Leisure Partner
8/10
Excellent
21 Aug 2025
Brenda

Inconvenient for desk work!

There was no chair to sit down and do any work.
Also, shower bring so open created a very wet did slippery floor.
Very convenient location.
Partner
8/10
Excellent
19 Aug 2025
Mark
Great place to stay while in the Highlands. Staff was great and the place was extremely clean and quiet.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Rachel
Great little touches throughout the property and from the staff that enhanced our stay! Loved the morning coffee and banana bread.
Leisure Partner
8/10
Excellent
16 Aug 2025
Ronald
The staff was wonderful. Our accommodation and the entire property was very clean, cozy and comfortable.
We will return!
Leisure
10/10
Exceptional
15 Aug 2025
Mary
Very serene and calming. Especially loved the living room area and continental breakfast.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Penny
Very nicely renovated. Enjoyed the stay. Walking distance to downtown Highlands.
6/10
Pleasant
10 Aug 2025
robert
Bed old and soft. Breakfast not much. Clean enough and quiet. Walking easy. Dark but with small porch. Overall ok. Front desk inefficient and less than helpful.
8/10
Excellent
09 Aug 2025
Donna

Great Highlands location with a few hiccups

Great location within walking distance to town and many restaurants. Front desk has a young staff & maybe not fully trained or engaged. When arriving at 5pm (with a 4pm check-in) was told our room was not ready yet. When pushed offered the 1st room off the lobby by the elevator & bathrooms. When that was declined, offered a more accepting location down the hall. Was offered no information about the hotel’s amenities or the room deposit that would be refunded at the end of the stay. Our room key stopped working on our last day & took 4 return visits to the front desk to finally receive keys that did work.
The room was comfortable & housekeeping did a nice job keeping the room clean & stacked with towels. Morning coffee available early at 6am was good.
Be prepared for rain as this area is located in a rainforest.
Partner
10/10
Exceptional
08 Aug 2025
Teresa
Hotel Staff was very hospitable and helpful. Every area of the hotel; inside and the grounds were clean and kept. The room was very clean and comfortable. I highly recommend this hotel and look forward to staying there in the future.
Leisure Family
8/10
Excellent
06 Aug 2025
Alan
great hot water
Leisure Partner
10/10
Exceptional
02 Aug 2025
John
High tech, modern look and feel. Beds are too soft for folks that like firm. Will definitely stay here again.
Leisure Family
2/10
Poor
31 Jul 2025
Janice
The check in process was a disaster. Our room was not ready even an hour past check in time. There seemed to be a shortage of trained staff members. We had reserved a king balcony room, which we never saw. We were first given a queen room after 5 pm. After making our dissatisfaction known we were then given a king garden room. THERE ARE NO CLOSETS IN THE ROOMS.
Leisure Family
8/10
Excellent
30 Jul 2025
John
Overall, our stay was excellent at this property. A couple points first the clientele is primarily seniors. Somebody in their infinite wisdom decided to go with beds that are low to the ground. Yes they are comfortable, but old people would not be able to get out of these beds easily. That purchase was a strategic mistake by management. Additionally. Check-in was scheduled for 4 PM on Sunday 7/27. The Front Desk was clearly not prepared to check people in at that time.
8/10
Excellent
29 Jul 2025
Verified traveler

Garden room

King bed was very comfortable. We had the Garden patio room, loved it had entrance from outside, BUT the tree hedges blocked any view. A flower box would have been much better
Partner
10/10
Exceptional
28 Jul 2025
Andie
Fantastic hotel! I loved it! The staff was excellent. I highly recommend,
Leisure Friends
8/10
Excellent
26 Jul 2025
Stephen
Please do not publish this .2 things were a disappointment to me. There was not a Keurig coffee maker in the room what was there was a major disappointment esp since you do not make coffee only once a day.
The other thing that needs to be improved is the grout in the showers. The tile is a natural habitat for mildew and though it was not awful.
I found the staff very nice and the rooms comfortable. I can see us staying again some day.
Leisure Family
10/10
Exceptional
25 Jul 2025
Terry
Wonderful full renovation conducted in last year as property is almost brand new now!
Leisure Family
6/10
Pleasant
22 Jul 2025
Mark
Mattress was terrible to try to sleep on. Very soft, no support on your back. Rooms have no closet to hang your clothes.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Michael
We enjoyed a long weekend there.
Leisure Pet
10/10
Exceptional
22 Jul 2025
Stacy Lynn
We visit the Highlands often, and we were happy to find Trailborn as another option. The property is large and quiet, yet still close to town. It is newly renovated and it is very cute and fresh. The outdoor common space was comfortable and fun. My kids enjoyed playing corn hole.
Leisure Family_with_children
10/10
Exceptional
20 Jul 2025
Jeremy
Very clean and quiet! Easy walk to Main Street!
Leisure Family
10/10
Exceptional
20 Jul 2025
Verified traveler

Always Great

Second time staying at this wonderful place. Truly a gem!!
Friends_and_family Friends
10/10
Exceptional
19 Jul 2025
David
We enjoyed the property and we will stay theee again when next in Highlands. However, I highly recommend changing the fire pits to smokeless fire pits from a company like Breeo. Or, move them away fell. The building during the two days there, the smoke form the fire pits was coming into our room via our ac. This occurred in the original room reserved and again the next day in the one you kindly moved us to.
Leisure Family
8/10
Excellent
18 Jul 2025
Luke
There really is no breakfast at this place. Only have oranges, apples , banana bread , tea and coffee that is caffeinated. The tea selection is kinda of odd, no \"normal everyday tea\". Only had some flavored tea.

Rooms are clean except we had an issue with ants that were on the bed and some furniture. On inspection of the room, a previous visitor who occupied this room left some sticky substance on the furniture that attracted the ants. The staff addressed the issue immediately

The bathroom is fine except it looks like the shower tile is old and the grout needs a through cleaning.

There is not much to do at this property. Walking into downtown Highlands was very easy.
Leisure Family
6/10
Pleasant
18 Jul 2025
John

Uncomfortable Room Outweighed the Positives

This newly renovated hotel falls short because the room just was not comfortable. The beds are low platform beds (mattress on a low platform) that, if you are a senior or have any mobility issues, are hard to get out of. They are also very soft, which makes it worse. Our room also had no chairs, which meant that you had to try to use the beds to sit on. The noisy air conditioning also inexplicably would not reduce the humidity, so you walk in from a a very comfortable hallway to a musty feeling room (we asked for help with the A/C unit, but it did not improve things). Seems like the renovation missed the mark with the rooms. The staff is friendly and the common areas are nice. There is a nice outdoor deck, but it was made unusable in the evenings by lots of smoke from wet firewood being burned in a fire pit (a smokeless fire pit would be a cheap solution). A few positives: The location is good. There is an adjacent upscale restaurant and other restaurants within walking distance. For us, the positives were outweighed by the disappointing room. There is no real breakfast: Just coffee and some banana bread and fruit.
Partner
10/10
Exceptional
17 Jul 2025
Katlyn
It was such a great property. Clean, quiet, and felt very private. We loved the kind staff as well.
Leisure Family
8/10
Excellent
14 Jul 2025
Tim
Hotel was in excellent shape. Very convenient to downtown. Our only complaint is that the beds are too low to the floor and very uncomfortable!! I recommend that both mattresses in room #134 be replaced asap! Happy camper 😊
Partner
10/10
Exceptional
12 Jul 2025
Jonathan
Great new hotel near downtown highlands with nice upgrades like firepit Nordic spa and great restaurant and room.
Leisure Family
10/10
Exceptional
09 Jul 2025
Jacquie
We really enjoyed our visit. The hotel was comfortable and quiet. Relaxing on the deck in the morning and evening was wonderful. The desk staff was friendly and helpful. The only tiny issue was the quality of the facial and toilet tissue. Everything else was terrific!! The ambient music was such a nice surprise. It was and easy walk to get into town. We will return.
Leisure Partner
10/10
Exceptional
08 Jul 2025
John
Very nice hotel in a beautiful area. Close to dining areas with a restaurant on property but also near the village oh Highlands.

Great room. Nice hotel.
Leisure Self
8/10
Excellent
07 Jul 2025
Jane
The property was convenient to town, clean and well maintained. The breakfast was adequate with fruit and homemade banana bread. The commone sitting area was large with a nice seating area and good lighting. The staff, however, was a mixed bag. The breakfast attendant and maintenance staff were excellent. The front desk attendant (female) had an attitude and was very unpleasant to multiple customers.


Hotels Nearby

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The Wells Hotel
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The Wells Hotel

HIGHLANDS, 790 North 4Th St

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With a stay at The Wells Hotel in Highlands, you'll be in the historical district, within a 15-minute drive of Chattahoochee National Forest and Nantahala National Forest. This boutique guesthouse is 26.

7 mi (43 km) from Lake Jocassee and 0. 3 mi (0.

5 km) from Highlands Art Gallery. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.

Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.

Quench your thirst with your favorite drink at the bar/lounge. Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and minibars.

Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided on request.

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3 STARS

The Wells Hotel

HIGHLANDS, 790 North 4Th St | Show on Google

~ 0.78 km from Highlands Inn Lodge

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Club Wyndham Resort at Fairfield Sapphire Valley
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Club Wyndham Resort at Fairfield Sapphire Valley

SAPPHIRE, 70 Sapphire Valley Rd

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Waterfalls and Wooden Wonders. Wyndham Resort at Fairfield Sapphire Valley is the crown jewel in the stunning Jackson County region of the Blue Ridge Mountain known as “The Land of Waterfalls.

” This consummate “get away from it all” resort has every delight you can imagine a great vacation would, along with breathtaking scenery close to culture, crafts, shopping and gaming vacation. At Fairfield Sapphire Valley, these spacious 1- and 2-bedroom vacation suites comfortably sleep 2 to 6 guests from 745 to 1, 280 square feet.

Beautiful wooded settings and scenic mountain views abound in this resort community in the southern Blue Ridge Mountains. Just 60 miles SW of Asheville and 2 1/2 hours north of Atlanta.

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3 STARS

Club Wyndham Resort at Fairfield Sapphire Valley

SAPPHIRE, 70 Sapphire Valley Rd | Show on Google

~ 15.56 km from Highlands Inn Lodge

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Fairway Forest Resort
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Fairway Forest Resort

Sapphire, 3077 Us-64 E

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With a stay at Fairway Forest Resort in Sapphire, you'll be next to a golf course, just steps from Nantahala National Forest and a 5-minute drive from The Village Green. This golf vacation home is 18.

6 mi (29. 9 km) from Lake Jocassee and 13.

3 mi (21. 3 km) from Chattahoochee National Forest.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this vacation home include complimentary wireless Internet access, concierge services, and an arcade/game room.

The front desk is staffed during limited hours. Free self parking is available onsite.

Make yourself at home in one of the 132 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios.

Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

Pay with crypto or card

4 STARS

Fairway Forest Resort

Sapphire, 3077 Us-64 E | Show on Google

~ 15.74 km from Highlands Inn Lodge

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Hampton Inn & Suites Cashiers-Sapphire Valley
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Hampton Inn & Suites Cashiers-Sapphire Valley

SAPPHIRE, 3245 Us Highway 64 East

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The following services and amenities are available, but with reduced service: Breakfast. The following services and amenities are currently not available: Fitness Center, Pool.

The Hampton Inn and Suites Cashiers-Sapphire Valley, NC hotel is nestled in the southern Blue Ridge Mountains, just three miles east of Cashiers, North Carolina, and 12 miles east of Highlands, North Carolina. Located on scenic US Highway 64 just two and half hours from Atlanta, Cashiers is the ideal mountain getaway.

Activities for all ages are at your fingertips such as golf, tennis, horseback riding, hiking, boating, fishing, tubing and downhill skiing. The historic Biltmore Estate, Cherokee Indian Reservation, Great Smoky Mountain Railroad and whitewater rafting are just a few of the area attractions.

Our Cashiers Hampton Inn & Suites hotel blends perfectly into the North Carolina scenery with a distinctive mountain charm. Each amenity filled hotel room features a coffeemaker, microwave, refrigerator, hair dryer, iron and ironing board, high-speed internet access and cable TV with complimentary movie channel and more.

The complimentary On The House breakfast buffet will start your day off right at our Cashiers-Sapphire Valley Hampton Inn & Suites hotel. If you choose to relax at the hotel, our exercise facility and indoor pool will fit the bill.

If you are here on business, complimentary high-speed internet and our business center will help you get your work done. Whatever your reason for visiting Cashiers and Sapphire Valley, we are glad that you came and hope that you will be able to relax and soak up the scenery while you are here.

We love having you here in North Carolina at the Hampton Inn Cashiers-Sapphire Valley hotel!

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3 STARS

Hampton Inn & Suites Cashiers-Sapphire Valley

SAPPHIRE, 3245 Us Highway 64 East | Show on Google

~ 15.88 km from Highlands Inn Lodge

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Clarion Pointe-Dillard near Blue Ridge Mountains
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Clarion Pointe-Dillard near Blue Ridge Mountains

Dillard, 64 White Oak Ln

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At Clarion Pointe-Dillard near Blue Ridge Mountains, we provide affordable, elevated essentials for a sharper, more connected stay. You will experience contemporary design touches, on-demand connectivity, and curated food and beverage options, from a complimentary better-for-you breakfast each morning to beer and wine for purchase at our marketplace.

Showcasing an unbeatable placement in the heart of Dillard, only minutes from the Sky Valley Overlook, 12 Spies Vineyards, Black Rock Mountain State Park, Foxfire Museum and Heritage Center and the Scaly Mountain Outdoor Center, we are ideally suited for business and leisure travelers alike. You can also easily get to the Macon County Airport, making it simple to fly in and out of the area.

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2 STARS

Clarion Pointe-Dillard near Blue Ridge Mountains

Dillard, 64 White Oak Ln | Show on Google

~ 18.05 km from Highlands Inn Lodge

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Mountain Valley Inn Dillard
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Mountain Valley Inn Dillard

DILLARD, 13 Royalty Ln

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This property offers a total of 40 accomodation units. Wi-Fi internet connection is available on public areas.

This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. The car park may be useful to those arriving by car.

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3 STARS

Mountain Valley Inn Dillard

DILLARD, 13 Royalty Ln | Show on Google

~ 18.3 km from Highlands Inn Lodge

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Colonial Inn Franklin
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Colonial Inn Franklin

FRANKLIN, 3157 Georgia Rd

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Enjoy garden views at the Colonial Inn Franklin motel, located steps from Nantahala National Forest and a short drive from Whistle Stop Mall. This motel offers complimentary Wi-Fi, a common area with a TV, a picnic area, and charcoal grills.

Start your day with a free continental breakfast served from 7:30 AM to 10:30 AM. The 30 individually furnished guestrooms feature refrigerators, LCD TVs with satellite programming, microwaves, desks, and phones with free local calls.

Bathrooms include shower/tub combinations, deep soaking bathtubs, and hair dryers. Additional amenities include a 24-hour front desk, laundry facilities, ATM/banking services, and free self-parking.

Nearby attractions include The Factory and the Smoky Mountain Center for the Performing Arts. The preferred airport is Charlotte-Douglas International Airport (CLT).

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3 STARS

Colonial Inn Franklin

FRANKLIN, 3157 Georgia Rd | Show on Google

~ 19.59 km from Highlands Inn Lodge

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