Holiday Inn St. Petersburg West

8/10

Excellent

22 Mar 2026

joyce

The property itself was great. The room was clean. The bathrooms were clean. The towels were perfect. I have no complaints about the room. The problem I have is that when we got there, they didn’t have any rooms available that were cleaned. There was other guests waiting in the lobby so we sat from 3 o’clock until five before we could get our room. We weren’t offered a discount we weren’t offered anything. I think when basically you’re paying for a property from 3 to 11 the next morning and you’ve booked way ahead that that property should be ready. If not, I think that there’s a major problem somewhere.

Family

8/10

Excellent

22 Mar 2026

Daniel

Pros: Good location, close to Starbucks and highway. Good price, plenty of parking and no bed bugs.
Cons: Stinky room, minimal hot water pressure

Family

10/10

Exceptional

21 Mar 2026

Renee

Clean room , great buffet breakfast.

Family_with_children

10/10

Exceptional

18 Mar 2026

Raul

The reason for the rating is the bed, comforter or duvet was dirty, and when we notified the front desk, they only explained they were full and never offered to come and change it out

Self

6/10

Pleasant

15 Mar 2026

Joanie

The staff was friendly. The breakfast was great: however our room wasn’t clean. There was dirt and debris in the corners of the room of the bathroom. Carpet in the sleeping area was filthy. Nothing had been wiped down in our room like the counters, desk area etc. This COULD be a great hotel with some minor renovations and cleaning.

Partner

8/10

Excellent

10 Mar 2026

Nancy

Carpets in hallway and room looked like they hadn’t been vacuumed in a while. Also, we had to ask for soap and tissues. All the bottles in the bathroom were empty.

Family_with_children

10/10

Exceptional

09 Mar 2026

Cindy

Lots of seating around the pool. Staff was friendly and helpful. Great location.

6/10

Pleasant

08 Mar 2026

Michael

This building seems to have plumbing issues. When we arrived there was water pooled in the tub. Judging by the stains, it was a recurrent problem. There was a stain the width of the room on the ceiling, down the middle to the room, which looked like it could be caused by water. The sink was very slow at emptying. The morning of the day we were leaving, we woke up to a wet bathroom floor and a large bubble in the ceiling that was leaking. We were moved to another room. That room had the same stain in the ceiling and the deadbolt on the door didn’t work.

Partner

10/10

Exceptional

07 Mar 2026

Mark

The breakfast bar was excellent and the food was fresh and warm. The hostess during my 2 day stay was Asia and she was phenomenal.

Friends

10/10

Exceptional

07 Mar 2026

Laura

Great pool and hot tub. Staff were very nice.

Family

10/10

Exceptional

06 Mar 2026

James

No turn down service to an entire week. But the location was good and the overall stay was positive

Business

6/10

Pleasant

01 Mar 2026

Henry

Room was not clean, when we told the staff they didn't even aplogize - just said they were full.

Self

6/10

Pleasant

25 Feb 2026

Mary

The first room we had reserved was filthy. Carpet, bedding and all. Requested another room, after a wait and hassle, we got another room, ha dicapped room with oder.
Its a shame, very nice place, just unkept. Would not stay again.

Partner

10/10

Exceptional

22 Feb 2026

Orlando

Clean and nice

Family_with_children

6/10

Pleasant

22 Feb 2026

Victoria

Staff were good and room was clean. Very noisy though. We declined the $15 per person breakfast. The hotel is good for a night stay.

2/10

Poor

20 Feb 2026

JESSICA

Heat did not work and hotel was out of electric heaters.

6/10

Pleasant

18 Feb 2026

Alison

Room was fine and comfortable enough. The bathtub could use a deep clean. The hallways clearly needed vacuuming a few times and we were staying at the same time was some partiers so there was often trash around in the halls, overflowing the garbages, in the corners of the elevator. Staff were nice, but when the hotel ran out of towels (except handtowels), we didn't get any apologies.

Partner

4/10

Poor

18 Feb 2026

graham

Bath handle came off in my hand whilst pulling on it, towel rail was wonky and hanging on by a thread wallpaper peeling off bathroom walls, bathroom door unable to lock,noisy air con and a fair amount of dried blood on 1 of the pillows inside the case that somebody must have changed prior to arrival,informed staff as the bath handle had previously been repaired to an equally poor standard and somebody could easily fall back into the bath and knock themselves out on the wall or small protruding shelf,so a real safety concern.

Partner

10/10

Exceptional

18 Feb 2026

Annmarie

We had a great stay hidden gem lots of restaurant and supermarket such as marcos pizza pho culver dunkin donuts aldi publix close by and easy to get on and off 275. Amenites were good stayed for 2 bights great staff as well. Thank you

Family

8/10

Excellent

13 Feb 2026

Richard

All the employees were very courteous at very friendly.The room was clean.I have no complaints

8/10

Excellent

27 Jan 2026

emilia

The room was ok, the people very nice

Leisure Self

10/10

Exceptional

25 Jan 2026

Nicole

Clean rooms breakfast was a little expensive for what you got. Hot tub wasnt as warm as it should be but clean and nice. Close to yummy food

8/10

Excellent

24 Jan 2026

Jamison

The hotel was nice. The front desk clerk at check in was very nice! The room was clean.

Friends_and_family Family

8/10

Excellent

23 Jan 2026

Bonnie

Booked through Hotels.com and check in was quick. The front desk clerk asked if I needed the walk in, handicapped acdessible, tub. I stated that I did not need that accomodation but wanted a king bed for no extra charge. She moved me to another king room horoning the same rate. The fridge has accidentally been set to defrost and was leaking. I called the fromt desk and.they sent maintenance who arrived within 3 minutes to resolve the issue. Overall, a positive experience at a fair price.

10/10

Exceptional

19 Jan 2026

Cindy

Clean room front desk lady super nice as well as the bar tender. She was wonderful

Friends_and_family Family

2/10

Poor

18 Jan 2026

Terry

The room was not clean. Finger nail polish on the pillow cover and gum stuck to the headboard of the bed. My feet actually got dirty from walking on the carpet. The refrigerator rattled the entire time I stayed there. The bathroom was stained and dirty so I couldn’t shower. I mentioned all of this to the am desk clerk and she offered no apologies or discounts. I had to check out a day early which the hotel clerk and Expedia rep was notified and I was told I would not be charged but refunded the second day in which the hotel rate was higher than I agreed to upon booking the hotel room. Horrible experience!

Leisure Self

4/10

Poor

17 Jan 2026

Gail

Hotel needs some repair and more thorough cleaning. The tub/shower was visibly dirty with black mold covering the bottom of the tub. We killed a couple of roaches in the room. We will not stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Rodgerick

Clean room! Very nice shower pressure. Thank you!

Self

8/10

Excellent

30 Dec 2025

Jack

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Leisure Family

10/10

Exceptional

24 Dec 2025

ERICK

Good experience. Breakfast to order was great.

Leisure Partner

2/10

Poor

20 Dec 2025

Sapphire

Bed bugs!

4/10

Poor

14 Dec 2025

jacob

Staff was great. Room was disgusting. Stains on furniture and upholstery. Lots of mold on the bathroom. Dirty shower.

Business Self

8/10

Excellent

13 Dec 2025

Robert

Did not eat at property during stay. The proerty was a seven out of ten.

Family

4/10

Poor

12 Dec 2025

Christopher

The staff was rude and when their toilet started spitting water they were talking crap about my kids at the front desk. The bathroom in the first room we had was nasty and only had 2 towels. I will attach photos
The best thing about it was the proximity to the places we needed to be for our funeral.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Lyn

Staff is always super friendly

10/10

Exceptional

08 Dec 2025

Timia

Great room

Business_and_leisure Friends

8/10

Excellent

07 Dec 2025

Lenis

Second time staying at hotel. The staff was very helpful and accommodating. We would definitely stay here again.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Jenny

Yes

Self

8/10

Excellent

28 Nov 2025

Jenny

Friendly staff.clean rooms

Self

8/10

Excellent

21 Nov 2025

Richard

The Room was very clean

Self

10/10

Exceptional

18 Nov 2025

Ronald

Hotel was clean and centrally located. Between downtown and the beaches. Was a very nice stay with my partner to meet up with our friends.

Partner

6/10

Pleasant

18 Nov 2025

Bonnie

Staff was courteous. There was no brochures available regarding attractions. The floor of the room was dirty- my new white slippers became blackened on the bottom, and other peoples hair on the soles. I wiped the slippers each night. I was there but the next day it happened again. I found the bed a little high for me as I am mobility impaired, however, it was super comfortable. I very much appreciated the coffee maker, and the microwave in the room.

Leisure

10/10

Exceptional

16 Nov 2025

Rickey

Pool Area Was Amazing!

2/10

Poor

15 Nov 2025

Gavin

I travel extensively and have stayed in all types of hotels. This is probably one of the dirtiest Ihg properties I have ever stayed in. The sheets on one of the beds have hair and footprints on them almost as if somebody stepped on it with dirty sneakers. Part of the baseboard is hanging off the wall, the bathtub was dirty, and I had to rinse it out before I could use the shower. The sheets that go over the the box springs appear to be stained with what looks like could be urine, but I am hoping that it is coffee or something like that.

Leisure Partner

8/10

Excellent

13 Nov 2025

KENNETH

easy check in

Business

8/10

Excellent

10 Nov 2025

Jesus

…

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Tiara

Staff was pleasant

10/10

Exceptional

03 Nov 2025

BARBARA S CORBIN

The staff and the room were excellent. Especially the waitress that served so many of us at breakfast never missed a beat and had a smile.

Leisure Family

8/10

Excellent

27 Oct 2025

Taylor

Hot tub, pool, comfy bed

6/10

Pleasant

23 Oct 2025

Mark

Great location close to the beaches with plenty of parking and super friendly staff! The rooms are spacious, which is a big plus. However, the hotel could definitely use a deep cleaning and refresh to bring it up to par. Overall, it's a solid choice for a beach (about 20-25 min away) getaway, but a bit of TLC would make it even better.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Gail

NA

Leisure Self

10/10

Exceptional

17 Oct 2025

Madison

Wonderful staff, beautiful rooms, and CLEAN!

Leisure Family

10/10

Exceptional

14 Oct 2025

Dolores

AMAZING EVERY TIME

6/10

Pleasant

14 Oct 2025

Olga

Enough parking. Good service. Hot tub. Floor, in the room and in the hotel is very dirty and dusty.

Business

10/10

Exceptional

12 Oct 2025

John

Clean hood layout in room

Business Self

10/10

Exceptional

05 Oct 2025

Amanda

Nice staff and clean room

10/10

Exceptional

01 Oct 2025

Melissa

Clean and convenient with ample parking. Nice pool and hot tub area. Friendly staff.

Leisure Family

8/10

Excellent

26 Sep 2025

cheryl

Room was clean the first day. Asked housekeeper for clean towels and washcloths. She gave me one and saw we were a couple. Said they were coming back to clean room. Never showed up to touch room including pulling dirty towels. No linen changed at all.

6/10

Pleasant

14 Sep 2025

Haley

Area around the hotel was pretty sketchy. Inside was decent, room was clean. It obviously hasn’t been updated in a really long time.

Leisure Friends

10/10

Exceptional

06 Sep 2025

Maria

Clean

Leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Maria

Very nice

Leisure Family

8/10

Excellent

31 Aug 2025

Scott

Fantastic pool area with bar service. Staff was extremely friendly and helpful.

Business_and_leisure Self

2/10

Poor

26 Aug 2025

Verified traveler

Disgusting!

This hotel was disgusting!! We had just checked in because the reviews were good and almost died when we saw it! A roach crawled right across our bed!
It was also not safe at all there!
We left immediately and found a new place.
They would NOT refund my money-so an I pensive lesson learned here. Don’t make the same mistake I did.

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Luis

Renovated rooms except bath tub. Over all clean, comfortable beds and Cable TV

Leisure Family

10/10

Exceptional

25 Aug 2025

george

I would stay here again

6/10

Pleasant

24 Aug 2025

Verified traveler

Not clean

Room wasn't clean- obviously not vacuumed as there were a ton of crumbs on the floor. Disgusting old sticky carpet. Wouldn't take my shoes off inside the room. Only decaf coffee inside room. No water in the gymn. Front desk staff was very nice .

Business

2/10

Poor

23 Aug 2025

Marble

This place was a horrible disaster! I booked a different hotel, the day before my trip Expedia changed my booking to this place. I arrived late in the evening and immediately felt unsafe in the parking lot. My friend and I checked in and within 20 minutes it looked like Jurassic World in our room. We were on the 4th floor and there was a lizard in the bathroom. I went downstairs for help (because the room phone didn't work & they didn't answer the landline when I called from my cell) the were 2 men working the front desk, neither one helped me. One made a joke about the lizard lives on bugs so there won't be any bugs in my room if I leave him alone. The other have me a room key to another room and told me I can move to another room if I want to. On my way up to my Jurassic room, I located the new room and upon entering was overwhelmed with the smell of weed and the room hasn't been cleaned. Beds were messy, towels on the bathroom floor, trash can full... by the time I got back to Jurassic World, my friend had caught the lizard. We released it outside, gave the front desk the key back for the other room and I explained that it wasn't an option because it was filthy and smelled like weed. The guy said, 'That's fine if you don't want my help.' When I got back to my room I was greeted by another lizard! We checked out and the hotel NEVER DID refund me a dime. They charged me for 4 nights! Don't stay here!!!

Leisure Friends

10/10

Exceptional

23 Aug 2025

gail

Love this place! Amazing hot tub, good food even if you have to pay its good food and the people are so so sweet!

Business Family

10/10

Exceptional

18 Aug 2025

Carol

Clean and nice

10/10

Exceptional

17 Aug 2025

Tanya

Very nice hotel

Very nice hotel great location

Business Partner

8/10

Excellent

17 Aug 2025

Rachel

Good

10/10

Exceptional

10 Aug 2025

Leon

Everyone was so friendly

Family

8/10

Excellent

03 Aug 2025

david

Food was so so. Waitress was outstanding. No safe in rooms for valuables. No mat in the bathtub-very slippery!

Leisure Family

10/10

Exceptional

01 Aug 2025

Willie

all was fine 100%

2/10

Poor

27 Jul 2025

Chidanand

AC doesn’t work. We have to get towels and other bathroom stuff guests has to get it from front desk.

6/10

Pleasant

27 Jul 2025

Crystal

Hadn't looked like they swept or mopped the rooms or hall way.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Nicole

Great price, clean, and convenient location!

Leisure Family

8/10

Excellent

20 Jul 2025

Maira

The property is good, needs to clean better the room. Needs to have more clean sheets they ran out of it. It’s hi season they need to be able to supply the demand

Leisure Family_with_children

2/10

Poor

20 Jul 2025

Altin

Nasty they don’t clean anything in the rooms bed sheets are dirty all room is dirty all hotel is dirty cockroaches everywhere horrible

6/10

Pleasant

14 Jul 2025

Juvie

Hotel carpet needs to be cleaned or changed badly. Pool floor was dirty, guest are drinking and smoking by/in the pool. I was itching the whole stay. Not really recommended to stay with kids .

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

alejandra

El hotel esta muy bien hubicado todo esta cerca, las installations del hotel esta en buen estado las habitationes comodas y limpias, el servicio de limpieza de la habitacion excelente, el area de la piscina está bien pero le hace falta un poco de mantenimiento en las rejas los baños y los borders de la piscina para estar en perfecto estado

8/10

Excellent

10 Jul 2025

Gabriel

Solid

10/10

Exceptional

30 Jun 2025

Hector

Exelente

10/10

Exceptional

30 Jun 2025

pasqueal

Very nice place to stay.

Business Self

10/10

Exceptional

29 Jun 2025

Abimael

They had good quality soap and shampoo for guests. It was quiet to sleep at night and was nearby many convenient places.

Leisure Friends

4/10

Poor

28 Jun 2025

Nadine

I had to switch rooms four times. Every room had an issue not fixed, and the scents of their rooms on the pool side and parking lot side were significantly different - one side smelled nice and clean, and the other side smelled of mildew.

Business_and_leisure Family

10/10

Exceptional

26 Jun 2025

tim

Checking was fantastic

Business Self

6/10

Pleasant

23 Jun 2025

Verified traveler

Stay was overall good.

- Microwave was not cleaned before we got there, there was food all at the top and sides of the microwave. We just wanted to heat up some water for tea.

- The drainage in the Shower/bath is very slow when taking a shower, so water accumulates which is very annoying.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Theresa

Very convenient

10/10

Exceptional

19 Jun 2025

Raquel

Great location

Leisure Self

6/10

Pleasant

16 Jun 2025

Nitza

This hotel was ok we stayed the night but it definitely could've been cleaner. The sheets had an unusual smell not dirty but like they weren't dry fast enogh and with bleach just didnt have thag nice clean smell, floor was dirty and the liner in the ice bucket wasn't even changed. The staff was very friendly and the location is central and only 18bminutes from the beaches but it wasn't super cheap so I dont think I wouls stay here again.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

jason

Excellent location . 10 mins from the pier

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

David

Clean and comfy rooms. Friendly staff. Loved the pool.

Leisure Friends

6/10

Pleasant

05 Jun 2025

Sara

Very noisy

Family

6/10

Pleasant

04 Jun 2025

Dunia

Nice front desk staff but Older property,rooms need upkeep

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

Ryszard

Very good

Family

2/10

Poor

01 Jun 2025

Verified traveler

Awful hotel

Awful experience , dirty old hotel. The toilet in my room did not flush, it is in a weird area and the front desk people were not friendly. Also they make you give $150 deposit that you can’t get back for 7/10 days .

Self

10/10

Exceptional

01 Jun 2025

Christina

Whoever brokerage the deal with Dove products is a genius.
I love how they had Dove hands soap. Shower gel is Dove! It’s was amazing. Felt so good.
The bed was so comfortable. I had an excellent stay. I love how the room is laid out. The moveable table. The mud room looking furniture next to mini refrigerator. The shower pressure was so good.
I really enjoyed my stay.

Partner

10/10

Exceptional

31 May 2025

BRENDA

The staff was super nice. I liked tthe meduim size refrigerator in the room.

Leisure Family

10/10

Exceptional

27 May 2025

Ana

Excellent service