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Hyatt Regency Villahermosa

Villahermosa · Mexico

Col LindavistaView location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location8.4/108.4
Neighborhood8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Regency Villahermosa

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy international cuisine at La Ceiba, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 207 guestrooms featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

Tomas Garrido Canabal Park - 0. 3 km / 0. 2 mi- Pemex Pyramid - 0. 5 km / 0. 3 mi- Galerias Tabasco - 1 km / 0. 7 mi- Plaza City Center - 1. 1 km / 0. 7 mi- Villahermosa Convention Center - 1.

1 km / 0. 7 mi- Taj Mahal Casino - 1. 2 km / 0. 7 mi- La Venta Museum-Park - 1. 4 km / 0. 8 mi- Jose Narciso Rovirosa Museum of Natural History - 1. 4 km / 0. 8 mi- La Choca Park - 1.

6 km / 1 mi- Cathedral of the Lord - 1. 9 km / 1. 2 mi- Hospital Angeles Villahermosa - 1. 9 km / 1. 2 mi- Torre del Caballero - 3 km / 1. 9 mi- Carlos Pellicer Camara Regional Museum of Anthropology - 3 km / 1.

9 mi- Tabasco Park - 3. 1 km / 1. 9 mi- Parque de Béisbol Centenario del 27 de Febrero - 3. 3 km / 2 mi. The preferred airport for Hyatt Regency Villahermosa is Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl. ) - 15. 5 km / 9.

Located in Villahermosa, Hyatt Regency Villahermosa is in the historical district, a 4-minute walk from Tomas Garrido Canabal Park and 6 minutes by foot from Pemex Pyramid.

This hotel is 0.8 mi (1.2 km) from La Venta Museum-Park and 0.8 mi (1.2 km) from Jose Narciso Rovirosa Museum of Natural History. Make yourself at home in one of the 207 guestrooms featuring minibars and LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.

Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
    • Additional fees apply to children under 12 years old for breakfast.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 410 for adults and MXN 205 for children
    • Self parking fee: MXN 150 per day (in/out privileges)
    • Valet parking fee: MXN 25 per day (in/out privileges)
    • Pet fee: MXN 450 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tomas Garrido Canabal Park 0.3 km / 0.2 mi
Pemex Pyramid 0.5 km / 0.3 mi
Galerias Tabasco 1 km / 0.6 mi
Plaza City Center 1.1 km / 0.7 mi
Villahermosa Convention Center 1.1 km / 0.7 mi
Taj Mahal Casino 1.2 km / 0.7 mi
La Venta Museum-Park 1.4 km / 0.8 mi
Jose Narciso Rovirosa Museum of Natural History 1.4 km / 0.8 mi
La Choca Park 1.6 km / 1 mi
Cathedral of the Lord 1.9 km / 1.2 mi
Hospital Angeles Villahermosa 1.9 km / 1.2 mi
Parque de Béisbol Centenario del 27 de Febrero 3 km / 1.8 mi
Carlos Pellicer Camara Regional Museum of Anthropology 3 km / 1.9 mi
Tabasco Park 3.1 km / 1.9 mi
Universidad Juárez Autónoma de Tabasco 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2020
  • Total number of rooms: 207
  • Number of floors (main building): 9
  • Number of floors (annexe): 9
  • Single rooms: 94
  • Double rooms: 74
  • Junior suites: 9
  • Suites: 9
  • hotel
  • American Express
  • MasterCard
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Show 59 more facilities & services
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Launderette
  • Medical service
  • Day-care centreExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Garden
  • ConciergeExtra charge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater poolExtra charge
  • Children’s swimming area
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLUB DELUXEDouble or Twin • CLUB DELUXEDBT.CB-DX

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    Double or Twin CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXEDBL.CB-DX

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hyatt Regency Villahermosa

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 18 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Hyatt Regency Villahermosa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 18 m²DBL.CB

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt Regency Villahermosa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Regency Villahermosa

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.4 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jun 2026
Alex
Excelente servicio, espero sigan asi sin bajar la calidad
Friends_and_family Family
10/10
Exceptional
12 May 2026
Cesar
Se tardaron tiempo en darme mi habitación todo bien con la estancia
10/10
Exceptional
07 May 2026
Arturo
Al gimnasio le falta un poco más de iluminación
Family
10/10
Exceptional
04 May 2026
Herminia
Everything was very good.
10/10
Exceptional
30 Apr 2026
ENRIQUE
Breakfast is excellent, friendly staff.
Family
10/10
Exceptional
29 Mar 2026
Pablo
Una joya en Villahermosa pet friendly y con un staff excepcional
Vine con mi mamá y mis dos perros y el Hyatt Regency Villahermosa nos recibió de maravilla. Las instalaciones son de 10 todo limpio, bien cuidado y con ese nivel de detalle que esperas de la marca. Pero lo que más nos sorprendió fue el staff: amables, atentos y genuinamente cálidos con nosotros y con los perritos.
No es fácil viajar con mascotas y sentirse bienvenido en todos lados aquí sí se logra. Una experiencia que recomendamos sin dudarlo.
¡Definitivamente regresamos! 🐾
10/10
Exceptional
08 Feb 2026
Salvatore
Clean rooms, kind and efficient service, the best hotel in Villahermosa for English speakers
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Angel
.
6/10
Pleasant
09 Jul 2025
francisco
esperaba mayor calidad y atención, las instalaciones ya dejan ver los años y falta de mantenimiento
Friends_and_family Family
6/10
Pleasant
30 Jun 2025
Alejandro
The facility has not been well kept; it shows signs of lack of mainteance in the restaurant as well as the pool.
10/10
Exceptional
13 Apr 2025
Cindy
:)
10/10
Exceptional
04 Apr 2025
kevin
Staff are extremely helpful. Quiet relaxing hotel with great food
Leisure
10/10
Exceptional
31 Mar 2025
kevin
Great place to stay very convenient and always a great staff
Leisure Partner
8/10
Excellent
11 Mar 2025
Betty
The location was close to shopping center and parks.
The hotel needs better( knowledgeable of their city, transportation) and friendly front desk staff
Leisure Family
10/10
Exceptional
04 Mar 2025
Monica

Hotel with excellent service

Excellent service. Clean hotel
Partner
8/10
Excellent
22 Jan 2025
Raul
Great location. Needs a little attention!!! Starts to look a bit old.
10/10
Exceptional
13 Jan 2025
Francisco Javier

AGRADABLE EXPERIENCIA

El lugar es muy bello, los empleados del lugar muy atentos, la limpieza de la habitacion y del hotel en general es excelente, cuidan cada detalle, es altamente recomendable para toda la familia y el mesero que siempre nos atendio fue Luis, muy amable, educado y profesional en su trabajo, felicitaciones para él y para el hotel en general 👌
Friends_and_family Family
8/10
Excellent
13 Dec 2024
David Antonio
They need to improve internet service it’s slow even the pay one
4/10
Poor
28 Nov 2024
Guillermo

Sin personal de limpieza

No tienen personal para hacer limpieza de cuartos lo que genera que a las 6 pm tu cuarto siga sin ser limpiado
Partner
8/10
Excellent
28 Nov 2024
Vivian del Carmen Sumohano
The room did not have accesible electrical outlets to connect the phone, Ipad
Leisure Family
10/10
Exceptional
15 Nov 2024
Verified traveler

Nice

Very nice hotel
Business
10/10
Exceptional
06 Nov 2024
Miguel
The staff was very helpful and very kind. The hotel was clean and accessible
Leisure Family
10/10
Exceptional
14 Oct 2024
Cesar
Hotel and staff were in a perfect location! Highly recommend!
Leisure Partner
6/10
Pleasant
14 Jul 2024
WALTER
Property seems to have had renovations done on the cheap side . Bathroom all patch up in the construction.
Towels were worned out, shampoos of doubtful quality . A strong swell of humidity coming out the AC .
Food at the buffet did not seem fresh , all fruit and vegetables seem refrigerated and burned , colours and textures were indicated of being old … on a tropical region ? Seems a shame
Business Family
10/10
Exceptional
28 Jun 2024
David
Excellent service. The Club Room is a well-worth benefit with good and free food and beverages. The hostesses assigned there are highly personable and hospitable. Jennifer is especially great!
Business Self
6/10
Pleasant
26 Dec 2023
Rosa V.
The property is well known, huge building, great food, professional, nice and well informed staff. I really like the shower and location.
However, the rooms had a mildew smell, and the bed linens and towels, though some of them they are a good quality material, they were smelly- like sweat and unclean. I felt like one of the beds had bed bugs because I was itching. I finally slept on the cover and not on the bed sheet. The premises were not care for; garden, pool area, etc. The hotel has huge potential if only they used a better sanitizing system for the sheets and towels, work on the A/C to remove mildew smell and sanitize the rooms, update restaurant, repair and update patio, pool area, etc.
Leisure Family
8/10
Excellent
15 Sep 2023
Hernan
Buen servicio y muy limpio pero las almohadas en esta ocasion estaban en muy mal estado.
Business
8/10
Excellent
18 Jun 2023
Jose
Breakfast way too expensive.
Business Family
10/10
Exceptional
09 Jun 2023
Luis
Excellent
Leisure Family
4/10
Poor
23 May 2023
Bill
Property is okay and many people in the counter are great. Breakfast is terrible and expensive. Room Cleanning personnel do NOT leave towels or toiletries as is a way to recover tips when you call them for things that was to be there anyways! Very uncomfortable to be asking or answering the knocks in the door when you arrive your room at nd of the day.
Business Self
8/10
Excellent
24 Apr 2023
Horst
It was important that we could bring our dog! Staff was also very friendly and welcoming!
Leisure Pet
10/10
Exceptional
18 Mar 2023
Jovany
Staff was very helpful during our short stay. Great food options within walking distance and very nice rooms. If you have to be in Villahermosa to drive to Palenque I recommend staying here. Great options and breakfast was great!
Leisure Family_with_children
10/10
Exceptional
26 Feb 2023
Monica
Good service, clean, nice distribution of room
Business Partner
10/10
Exceptional
21 Feb 2023
David
Good staff great breakfast and menu
Business Self
10/10
Exceptional
24 Nov 2022
Jorge

El mejor lugar

es un lugar único… con todo lo que se necesita para una estancia agradable y cerca de todo lo que de necesita
Business
10/10
Exceptional
18 Nov 2022
Shirley
Traveling with 2small dogs— was very dog friendly and our room was on the ground floor and quiet
Partner
10/10
Exceptional
10 Sep 2022
Edward
Great
Leisure Partner
10/10
Exceptional
03 Jun 2022
Martha Diana

Villahermosa y sus guayacanes

Aunque llovió vi árboles de guayacán en todo su esplendor con flores amarillas que me encantaron
Business
8/10
Excellent
17 May 2022
Ulises
Hotel was very nice, great location and tidy. My only complaint was the restaurant, while not terrible definitely was overpriced for the so-so food and there weren’t many options.
Leisure Partner
2/10
Poor
28 Apr 2022
Mikhail
Cant change money, us to pesso, no towels,limited shampoo supply, a/c not working and nobody can repair, front desk limited English speaking personal
Leisure Partner
6/10
Pleasant
01 Feb 2022
ERASMO
Easy access to other areas
10/10
Exceptional
08 Jan 2022
Kevin

Ideal Hotel for family or business travel.

Nice hotel in good location. The hotel is clean, rooms are spacious and modern with good aircon & wifi (free). Kids loved the pool & nice pool bar area too. Food in restaurant is good. VIPS, Sanbourns, Macdonalds, supermarket, Irish Pub, Park & lake all walking distance (5 to 10 mins max). Would defo stay again.
Friends_and_family Family
10/10
Exceptional
04 Jan 2022
Jorge

Muy buena experiencia

Excelente, supero expectativas, personal atento, orden, limpieza, estado de las habitaciones muy bien. En el check in nos ofrecieron paquetes de cena y desayuno buffet 100% recomendable. Felicitaciones
Friends_and_family Family
10/10
Exceptional
29 Dec 2021
Jonnie
Convenient location and clean
Leisure Family
10/10
Exceptional
29 Dec 2021
Francisco
N/A
Leisure Family
10/10
Exceptional
22 Dec 2021
Diego
Agradable siempre que voy es un lugar donde guardas distancia facilmente todo bien y siempre esta en co tinua remodelacion sus platillos ricos
Friends_and_family Family
2/10
Poor
21 Dec 2021
Luis

Mal servicio en la recepción

La gente en recepción no sabe atender.
Nunca me mandaron las toallas que pedí.
Friends_and_family Family
10/10
Exceptional
21 Dec 2021
Ramon

Buena opcion

El hotel es muy bonito. Tiene muy buen internet en la habitación. Solo el aire acondicionado es algo ruidoso
Business
10/10
Exceptional
26 Nov 2021
Laura L Espinoza
I loved the friendly staff. Guillermo was helpful with directions and Alan was very helpful with suggestions and it also helped alot that he speaks fluent English so he was able to translate in Spanish.
Business_and_leisure Family
8/10
Excellent
27 Oct 2021
Cesar
Very nice place, very clean and excellent location. Breakfast menu was incredible years ago, now is ok.
Business Self
10/10
Exceptional
29 Sep 2021
Elizabeth

Excelencia

Mejor de lo que esperaba.
Friends_and_family Family
10/10
Exceptional
31 Aug 2021
Dolores Mary
Good location, very convenient to stores, easy access for travel
Leisure Self
10/10
Exceptional
29 Aug 2021
Mario A
Good location, easily accessible
Leisure Pet
8/10
Excellent
17 Aug 2021
Verified traveler
Bien ubicado. Excelente la comida del restZ
Business_and_leisure Partner
4/10
Poor
01 Aug 2021
Michael C

Estaban dormidos

Cuando llegamos, no había personal para recibirnos, no marcan cual es la puerta de entrada, y la recepcionista no fue muy atenta. Room service fue pésimo; fallaron en 3 de los cuatro elementos que pedimos.
Partner
10/10
Exceptional
20 Jul 2021
Verified traveler
VERY CONVINEANT LOCATION LOCATION IN A SAFE AREA...SPACIOUS AND CLEAN ROOMS...
Leisure Self
10/10
Exceptional
20 Jul 2021
Verified traveler

Great hotel

Great locations while I was in town visiting friends. Very dog friendly as this is always a requirement when traveling
Friends_and_family Family
10/10
Exceptional
25 Jun 2021
Verified traveler
Me and my family were pleased.
Leisure Family_with_children
8/10
Excellent
18 Jun 2021
Steve
Nice, clean, and safe
Friends_and_family Friends
10/10
Exceptional
30 May 2021
Verified traveler
The place is clean and the services was excellent
Leisure Partner
8/10
Excellent
22 Apr 2021
Verified traveler
The bed in the room has a frame that extends beyond the mattress. My ankles are now black and blue from running into the corners. Please add some sort of cushion on the ends of tbe beds
Business_and_leisure Partner
4/10
Poor
21 Apr 2021
Verified traveler
The beds are VERY uncomfortable
Business Family
10/10
Exceptional
25 Mar 2021
Verified traveler
Lovely hotel with big grounds for walking my dog. The staff was helpful and room service was great.
Leisure Pet
10/10
Exceptional
05 Jan 2021
Issy
Exelente hotel, viaje con familia, muy limpio, cumplió con las expectativas y exelente servicio definitivamente regreso y recomiendo el hotel
Friends_and_family Family
10/10
Exceptional
12 Dec 2020
María I
I really enjoyed my stay, staff was really friendly, excellent breakfast buffet!!
In general my experience was really good.
Friends_and_family Family
10/10
Exceptional
08 Aug 2020
Martha

xcelentes manejo de protocolos en confinamiento

Es la tercera vez que estando en pandemia me hospedo en un hotel
Aquí me hicieron sentir siempre segura en cuanto a higiene pero al mismo tiempo un servicio cálido, sin miedo como en otros hotels o restaurantes
Friends_and_family Family
10/10
Exceptional
13 Jul 2020
Verified traveler

Great place

Great location friendly staff and we'll set up during very trying times
Self
10/10
Exceptional
28 Jan 2020
Mark
It is close to a park where you can walk run and enjoy the views .there is also a museum ! In the park you can enjoy the birds, racoons , cats and climb the tower !
Leisure Self
10/10
Exceptional
27 Dec 2019
Verified traveler
I always stay at this hotel because of its location, first rate service and buffet. I highly recommend it.
Friends_and_family Family
8/10
Excellent
13 Nov 2019
Miguel
Good hotel, clean and nice, close to the mall and restauranta
Business Self
8/10
Excellent
26 Aug 2019
Maggie
Room and grounds were very well maintained. Restaurant was good; food was very good.
Only issue was during check-in, I was told breakfast was included in my rate. But the next morning, we were told it was not.
My Spanish skills are poor, so I may have misunderstood. I would make sure the communication is clear and documented.
Leisure Family
8/10
Excellent
19 Aug 2019
YL
Very small bath room.

Air condition was not on before check in. Once turn on the air condition, the bed sheets get damp.
8/10
Excellent
28 Jun 2019
Verified traveler
Great location and friendly staff. Rooms are clean and modern.
Leisure Self
6/10
Pleasant
24 Jun 2019
Verified traveler
The room is ok and in general the hotel is ok...
The hotel restaurant is very expensive, not clean al all and the food was horrible.
I would expect more from Hyatt standards
Leisure Family
10/10
Exceptional
25 Mar 2019
Verified traveler
Nice hotel, great location. Everything you need is near by.
Friends_and_family Family
8/10
Excellent
17 Mar 2019
amy
Good price
friendly service
great location
Room was fine, but the bed was too hard for our liking. Extremely firm!
Partner
10/10
Exceptional
06 Mar 2019
Frank
Well located and comfortable.
I recommend it. No complaints about this hotel.
Leisure Partner
8/10
Excellent
04 Mar 2019
Verified traveler
Exactly what one would expect from Hyatt Regency. Clean, comfortable beds.
Leisure Friends
10/10
Exceptional
19 Feb 2019
Verified traveler
Nice, clean, wonderful staff, beautiful place to stay
Friends_and_family Family
6/10
Pleasant
23 Jan 2019
Verified traveler
Excellent service and facilities.
The only problem is a/c in bedrooms flows the air to the bed and affect the sleeping and rinithis.
Business Self
8/10
Excellent
01 Jan 2019
Juliana

Great!

We stationed there to visit around and we also spent Christmas Eve there, food was great as well as service.
Family
6/10
Pleasant
06 Dec 2018
Verified traveler
Rooms and hotel in general needs to be updated to the Hyatt standards.
No iron in the rooms.
10/10
Exceptional
23 Oct 2018
Joerg Heinz

One Night in Villahermosa

Recepción very good and friendly and efficient. Very nice room, could improve some details. The bar is offering a comprehensive selection of drinks. Breakfast: very good, freshly prepared for you 👍.
Partner
10/10
Exceptional
08 Oct 2018
Dj
Nice hotel close to everything, staff very professional and clean rooms
8/10
Excellent
03 Jul 2018
Roberto

Weekend at Hyatt

Everything was fine , food in room service was not the usual Hyatt quality, I would say a 3 from 1to 10 in food... The room was ok and service was friendly
Partner
10/10
Exceptional
24 Jun 2018
business
Nice quiet hotel close to the office with both early breakfast and late dinner options.
6/10
Pleasant
11 Jun 2018
Ramon
The Hyatt in Villahermosa is a very good hotel, with a great view and service. However, it really needs to improve the maintenance in some rooms. First, for one of the nights I stayed there we had no air conditioning in the 9th Floor (this is significant considering that the ambient temperature outside was around 100 F with a relative humidity of 90 %). Additionally, for most of my stay in that hotel the toilet in my room had an intermittent performance (I learned how to make it work, but a guest is not supposed to struggle to get a decent performance for something as basic as this). I loved the room, the location, the restaurant, the ammenities and the small lounge in the 9th floor, but there are some issues that need to be worked out to make it one of my favorite places in Villahermosa.
8/10
Excellent
10 Jun 2018
Luis

A good place to stay, close to everything.

Good facilities, nice comfortable room, big pool, ample parking, close to all attractions, good price.
Family
10/10
Exceptional
01 Apr 2018
Adrian

Perfect 👍👍👍👍👍

My husband and his brother surprised their parents in Mexico but plane arrived late in the evening and it's as you know dangerous!! Thank you so much for helping find my husband and brother in law a SAFE place to stay and taxi!! You Rock!!! My husband said that the hotel was amazing, clean and very much helpful! Highly recommended
Family
8/10
Excellent
23 Mar 2018
jean

Close to La Venta park

Very nice stay. Staff were friendly and efficient. The property is beautiful although the pool area could use a bit of attention. Breakfast was wonderful while the evening menu was very limited, food was just so so and mostly overpriced.
Partner
10/10
Exceptional
26 Feb 2018
Elisa

Villahermosa

Excellent hotel in the centre of the city with nice people and great store and economical as well
Partner
10/10
Exceptional
24 Feb 2018
Elisa

Value in Villahermosa

This is a really good quality hotel in the centre of Villahermosa The staff is very friendly and the quality of the room and amenities is high and the price is very reasonable. 5 stars!
Family
10/10
Exceptional
04 Feb 2018
William

Business trip

Always stay here while in villahermosa. Great internet and fabulous service.
10/10
Exceptional
06 Dec 2017
Alfonso
nice
8/10
Excellent
30 Nov 2017
Marie

nice hotel but hard to find

the main staff speak English, but not all the dining room staff. the room was nice with a lovely bathroom with lots of supplies. we had WIFI issues and they really tried to help--tech support and then came to the room. my windows laptop connected but not the Ipads.

the room service menu looked great -better than the dining room, where we ate. there is a breakfast and lunch buffet.but we ordered from the menu, as it had American food and Mexican food. A but pricy, but good. there was lots of wine on the room service menu but only i red and 1 white in the dining room, and they didn't even have the white available!
8/10
Excellent
25 Sep 2017
Gabriel

Used to love it-just like it Spectacular breakfast

Great hotel. I used to love it, now I just like it. Breakfast continues to be spectacular. The check-in was extremely slow, rooms no longer have mini-bar, and the furniture and the room have followed a downward trend in terms of quality, unfortunately.
Family
4/10
Poor
09 Sep 2017
upset guest

Unfriendly staff but filthy hotel

Reception staff were unfriendly.
There was a strong earthquake and there no evacuation procedures or help; everything was absent!! No instructions and no guidance. The staff were not prepared for this event and consequently many guests were at peril.
Additionally, the hotel was not clean and one of the 2 elevators was not working...
8/10
Excellent
10 Aug 2017
traveller

I would have expected more for a Hyatt

Missing amenities such as iron, iron board and minibar; safe box closed. These clearly shows that room was not inspected accordingly. Gym had no towels, and it has humidity.
4/10
Poor
26 Jul 2017
JORGE

Not what I expect for a Hyatt Regency

This Hotel is stars overrated. This is not the Hyatt Regency standard, facilities must be renewed. In addition the Hotel needs to better train the housekeeping staff, every day we missed something, towels, shampoo, coffee cups etc.
4/10
Poor
11 Jun 2017
Virginia

Not Hyatt standard

:(
Partner

Location & surroundings

Hyatt Regency Villahermosa
Col Lindavista, Villahermosa, Mexico

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Hyatt Regency Villahermosa

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