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Best Western Hotel Madan

Villahermosa · Mexico

Ave. Francisco I. Madero No 408View location

8.0/10Excellent240 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood8.0/108.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Hotel Madan

Enjoy the Best Western Hotel Madan, a beautiful space in downtown Villahermosa; perfectly located on the principal avenue of downtown and so close to everything. Experience the charm of the tropics and enjoy sensational shopping and river ride.

Our attentive multilingual staff takes pride in providing personalized service, which has become a hallmark for our hotel. We are within walking distance to Grijalva River, Benito Juarez Park, Tabasco Azulejos History Museum, restaurants and pubs, ice cream parlor, apparel shops, beauty salon, convenience store, banking and public transportation.

Please note: no elevator provided, luggage assistance 24 hours. Enjoy your stay.

Read more about this hotelShow less

A stay at Best Western Hotel Madan places you in the heart of Villahermosa, steps from Casa de los Azulejos and 11 minutes by foot from Villahermosa Market.

This hotel is 0.2 mi (0.4 km) from Torre del Caballero and 0.9 mi (1.4 km) from Carlos Pellicer Camara Regional Museum of Anthropology. Make yourself at home in one of the 40 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets allowed Service animals not allowed Only dogs and cats are allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children may not be eligible for complimentary breakfast.
    • Parking height restrictions apply.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 4)
    • Pet deposit: USD 37 per stay
    • Pet fee: USD 25 per pet, per night
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Casa de los Azulejos 0.2 km / 0.1 mi
Villahermosa Market 0.9 km / 0.6 mi
Torre del Caballero 1.2 km / 0.7 mi
Cathedral of the Lord 1.3 km / 0.8 mi
Carlos Pellicer Camara Regional Museum of Anthropology 1.6 km / 1 mi
Tomas Garrido Canabal Park 2.4 km / 1.5 mi
Jose Narciso Rovirosa Museum of Natural History 2.9 km / 1.8 mi
Universidad Juárez Autónoma de Tabasco 2.9 km / 1.8 mi
La Venta Museum-Park 2.9 km / 1.8 mi
Centro Cultural Villahermosa 3.1 km / 1.9 mi
Pemex Pyramid 3.1 km / 1.9 mi
Villahermosa Convention Center 3.8 km / 2.3 mi
Planetario Tabasco 2000 3.8 km / 2.3 mi
Galerias Tabasco 3.8 km / 2.4 mi
Taj Mahal Casino 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • Number of floors (main building): 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 14 more facilities & services
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BED • 1 Bedroom • 43 m²TPL.DB
    TRIPLE WITH DOUBLE BEDPhoto unavailable7 photos

    Best Western Hotel Madan

    TRIPLE WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Safe
    • Ironing set
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Best Western Hotel Madan

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Best Western Hotel Madan

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Best Western Hotel Madan

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Alarm clock
    • Wi-fi
    • Safe
    • Ironing set
    • Hairdryer
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Hotel Madan

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Hotel Madan

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Hotel Madan

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Best Western Hotel Madan

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BED • 1 Bedroom • 30 m²DBL.1B
    DOUBLE ONE BEDPhoto unavailable5 photos

    Best Western Hotel Madan

    DOUBLE ONE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Room amenities

    • Safe
    • Wi-fi
    • Alarm clock
    • Ironing set
    • Hairdryer
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BED • 1 Bedroom • 43 m²QUA.DB
    QUADRUPLE WITH DOUBLE BEDPhoto unavailable5 photos

    Best Western Hotel Madan

    QUADRUPLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Room amenities

    • Alarm clock
    • Wi-fi
    • Safe
    • Ironing set
    • Hairdryer
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Best Western Hotel Madan

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Hotel Madan

8.0
Excellent
240 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
75 reviews shown
6/10
Pleasant
14 Jun 2026
Manuel de Jesus
Deje olvidado en la habitación artículo personal llame el día siguiente para recuperarlo pero no lo reportaron, se lo tomó seguramente la asesora. Mal detalle
Self
10/10
Exceptional
26 Feb 2026
Maria
Good
2/10
Poor
04 Feb 2026
Ricky
Worst hotel i ive stayed in. Old, smelly, tiny room and swer bathroom.
6/10
Pleasant
24 Sep 2025
Alba
Personal es excelente. Restaurant es bueno. Planta física necesita más atención
Leisure Partner
8/10
Excellent
21 Sep 2025
Fernando
Our stay at this hotel was, for the most part, excellent. The staff were all incredibly friendly and helpful, the room was spotless, and the bed was very comfortable. The location was also perfect for what we had planned. We would have given this a five-star review, but the room was missing a refrigerator, which was a significant inconvenience during our stay. If a mini-fridge had been available, it would have been a perfect experience.
Leisure Partner
8/10
Excellent
01 Sep 2025
Danielle
Check in was easy, rooms
Were clean, staff was friendly and knowledgeable. Location was great, walkable neighborhood
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Juana María
Greatest stay
10/10
Exceptional
31 Jul 2025
Guadalupe
It is in downtown, easy to walk to many shops and restaurants. Close to the bus station. The staff was friendly specially Jeronimo .
Leisure Self
2/10
Poor
22 Jun 2025
David
Wasn’t up to the standard of a best western
Self
10/10
Exceptional
08 May 2025
Veronica
The is no parking in the property
Business_and_leisure Pet
8/10
Excellent
16 Jan 2025
Jose caleb
Ok
Leisure Family
4/10
Poor
13 Dec 2024
MARIA
For a Best Western Hotel, it did not meet my expectations. It is a nice old building, but it needs better maintenance
10/10
Exceptional
07 Dec 2024
Jean
You get what you pay for! Location is great. Hotel below, very much below normal Best Western standards! Noisy, dirty and generally a 1-star hotel in the western world!
Leisure Partner
10/10
Exceptional
11 Nov 2024
Jeffrey
It is downtown centro, easily accessible and there is a parkade easy to get to. Staff are friendly and great hosts.
Leisure Self
8/10
Excellent
11 Nov 2024
Cathy
Excellent service, but light fixture in the bathroom was too dim to see by.
Leisure Pet
4/10
Poor
14 Jul 2024
Yamile
It is an old building so they constantly have problems with the water pipes. The day we checked in at 1pm there was no water, and so we were until 6pm Approx.

The attention of front desk people wasn't so kind.

Includes breakfast. The restaurant staff is quite friendly.
Leisure Family
6/10
Pleasant
07 Mar 2024
Nancy
I wished that there was more support for non-English speaking clients but otherwise the property met our expectations for a hotel in Villahormosa downtown. The hotel is across the street from the start of the upgraded walking streets with shops and eateries. We chose to dine at the hotel to be safe. We were thankful for the cafe in the hotel. All of the staff was helpful and kind even though the langauage barrier was challenging.
Leisure Partner
2/10
Poor
22 Jan 2024
HUGO
Every time I make a hotel reservation thru Expedia I get the worst room the hotel has. And this time it was the same thing. First, the check in it took over an hour to get a room. They need it to get paid first by Expedia. Then I was giving a noise room on the second floor. it seems the hotel air conditioning system was outside the room. I asked for another room and Francisco gave me a room facing the local bars. The loud music didn’t stop until 5am. We got out of the hotel a left at 6am. Horrible place.
Leisure Family
10/10
Exceptional
17 Jul 2023
Eduardo
The facilities were very clean and staff amazing.
Leisure Partner
10/10
Exceptional
21 Feb 2023
ELIZABETH
The prpoerty is nice🙃...very secure. There's a security guard 24/7. The restaurant has a good menu and the service is excellent. Hot water, the elevator, the house keepers and AC worked well all the time. Great downtown location. Plan to do your activities early. At night many bars open and that brings a different scenario, overall, I would stay there again, I do recommendations it.
Leisure Family
10/10
Exceptional
03 Dec 2022
Yves
As we say in the business: Location, Location, Location. This hotel is extremely well situated. Street that are people only abound. Stores and stores. Restaurant even if not great ones.
The zocalo is 2 street corners away. You are in the center of the center. This hotel has everything: food, bar, reception. I enjoyed this trip at this hotel.
Leisure Self
4/10
Poor
02 Nov 2022
Cristian
I’m make my booking for two rooms, on my Expedia app apear the two room. At the hotel only apear one room, the room had an unpleasant odor, and hair in the shower
Leisure Partner
4/10
Poor
24 Jul 2022
Adrian

Do not recommend it.

Front desk charged us even though we prepaid for the room. I did not remember because it was a multiple stop trip, so I paid.Staff was horrible, Mariana needs A LOT of training. Room smells like cigarettes because people smoked in the room and left the cigarette butts by the window.Mattress was old, towels smelled like smoke too. Nobody seems to know what is going on. The only area in which the hotel was excellent, was the friendly and very helpful waiter at the breakfast. I will hire him any day!!!!
8/10
Excellent
12 Jul 2022
Monica

Relaxing stay

Decent economic hotel. I appreciated the air conditioning as the city was very hot and humid. I’m traveling with 2 small dogs and the hotel was very accommodating. I didn’t care for the city if Villahermosa, very dirty and not pet friendly. Naturally, I spent all my time in the hotel.
Self
10/10
Exceptional
11 Sep 2021
Jorge
Location was great. The hotel feels part of city’s life. Restaurant hosts locals.
Business Self
10/10
Exceptional
06 Jan 2020
fernando
comfortable with Public nice restaurant. Great location
Friends_and_family Family
6/10
Pleasant
02 Dec 2019
Ron
Creative menu & good food in restaurant, lobby & restaurant busy & loud. Helpful & attentive staff. Good value for the money.
Leisure Partner
6/10
Pleasant
03 Oct 2019
Verified traveler
The property was noisy but not terrible. The bathroom smelled and there was a sense of insecurity in the entire city.
Leisure Family
10/10
Exceptional
22 Dec 2018
Verified traveler
The buffet breakfast was good ... they had 24 hour laundry service ...
Partner
8/10
Excellent
16 Jan 2018
Koen

Good value in central Villahermosa

Good choice considering their accesible rates. Room is small but comfortable enough. Friendly staff and a decent restaurant.
8/10
Excellent
21 Jan 2017
Dave and Carol

Our Stay

On arrival, the room we were given was located right off the main street with lots of street noise in our room. On our request, we were moved to a quieter location with no problems. We were given 2 bottles of water every morning and there was a large water jug in the hallway to refill your water bottles also. Wifi was good, plenty of hot water, bed was comfortable, A/C worked well, also free secure parking. We were with in walking distance of eating establishments, a Soriana was very close. Taxi transportation was easy and only cost 30 pesos no matter where we went. We spent on day at La Venta (60 mi. away which we took our motorcycle to). Very interesting. The staff were all helpful and accommodating.
8/10
Excellent
10 Dec 2016
Verified traveler

Great little hotel

Great little hotel in downtown area of Villahermosa. Room was small but nice. Not a good hotel if you can't do stairs as there is no elevator.
4/10
Poor
22 Mar 2015
Joseph

Unhappy

Very noisy all night long. We are handicapped and it took a long time to get help with the luggage.
A lot of steps. Not good for older people.
Partner
6/10
Pleasant
14 Oct 2013
Verified traveler

No English in Villahermosa

The hotel was fine. However, as a tourist, you will not find any English spoken at this hotel. There do not appear to be any significant attractions in Villahermosa. Better to stay up in Palenque.
4/10
Poor
07 Jul 2026
Gustavo
No recomiendo… incómodo y viejo
Self
2/10
Poor
17 Jun 2026
Oscar Leobardo
Tienen cucarachas, fumigar definitivamente, por lo pronto no lo recomiendo
Self
6/10
Pleasant
11 Jun 2026
Alberto
Muy por debajo del nivel de best western en general
Self
8/10
Excellent
27 May 2026
Ariadna
Todo en buenas condiciones,
Friends_and_family Family
4/10
Poor
21 May 2026
Oscar
Viejo, incómodo, el personal es lo único que rescató la estadía, súper amables y atentos, servicio de 5 estrellas, instalaciones de motel viejo, pensé que por el precio no me podía quejar pero por 200-300 pesos más te quedas en un mucho mejor lugar, la zona horrible
8/10
Excellent
21 May 2026
Andrea
Excelente atención y buena ubicación
Family
10/10
Exceptional
15 May 2026
Luis
Es un hotel muy limpio con excelente ubicación en el centro, el personal es de primera
Self
10/10
Exceptional
07 May 2026
Fenella
Muy atentos, desayuno rico, fui con mis gatos y no hubo ningún problema. Personal atento y aire acondicionado bien frío
Partner
10/10
Exceptional
24 Apr 2026
Hendrik Sadam
Habitación limpia sólo unos detalles en el piso pero nada grave. La atención de los empleados fue excelente en todo momento. Está en un lugar muy céntrico con muchas tiendas cerca
Self
8/10
Excellent
31 Mar 2026
Gaspar
No desayuné ahí, pero está muy bien ubicado el hotel
Partner
10/10
Exceptional
07 Jan 2026
Josefina
Excelente todo
Friends_and_family Family
6/10
Pleasant
13 Dec 2025
Juan Pablo
El servicio fue un poco lento.
Había un ruido como de bombas de agua que fue muy desagradable para poder dormir.
Self
10/10
Exceptional
09 Dec 2025
Oscar
Falta variedad en. El desayuno
Business Self
4/10
Poor
23 Aug 2025
Marco Antonio

Hotel viejito

Es un hotel muy viejito, estaba limpio pero los baños tenían un olor feo que ni nos dieron ganas de bañarnos la cama cómoda pero la base ya estaba rota, le falta mantenimiento y falta que en su página pongan que solo dan desayunos a adultos, tuvimos que pelear para que me dieran los desayunos de mis hijos
Friends_and_family Family
6/10
Pleasant
21 Aug 2025
Gabriel Rangel
El servicio del personal es excelente , los meseros y las personas de recepción MUY AMABLES, los cuartos dejan mucho que desear no tienen buena limpieza, las cortinas de los baños sucias , la TV no funcionaba , la ubicación del hotel nada agradable,
Business Partner
2/10
Poor
16 Aug 2025
Filiberto
Sin devolución por pago de día de estancia de mascota no utilizado
10/10
Exceptional
04 Aug 2025
Alfredo
Para los que traen vehículo, checar ese detalle.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Carlos Manuel
Excelente ubicación y fácil de trasladarse a cualquier punto de la ciudad, el desayuno incluido es muy bueno, muy accesibles si tienes que llegar antes del check-in te permiten la entrada siempre y cuando tengan habitaciones disponible.
Self
2/10
Poor
28 Apr 2025
jesus jaime
horrible su desayuno sinceramente
10/10
Exceptional
16 Apr 2025
Monica
Lo volveré a elegir!
8/10
Excellent
22 Mar 2025
Oscar
Si quieres hospedarte para una o dos noches, esta bien
Leisure Friends
10/10
Exceptional
09 Feb 2025
DANIEL
Excelente lugar
10/10
Exceptional
24 Jan 2025
DANIEL
Todo muy bien
Business_and_leisure
8/10
Excellent
20 Jan 2025
Sandra Maldonado
El personal es amable
Business Family
8/10
Excellent
23 Dec 2024
Manuel
Las instalaciones están un poco gastaditas
Leisure Family
10/10
Exceptional
22 Nov 2024
Cristian
Ok
Business Self
10/10
Exceptional
25 Oct 2024
Jorge ismael
Muy bien excelente servicio todos los meseros Tanto como el personal de recepción muy atentos
Partner
6/10
Pleasant
20 Oct 2024
RAYMUNDO HUMBERTO

Se recomienda mejoras

Un poco desatento el personal, por otro lado y sin ofender, para ser un hotel de la cadena Best Western le falta que mejorar, está descuidado en instalaciones, paredes sucias, el baño necesita arreglo, colchones viejos, además olvide un cargador de teléfono, por lo menos deberian haberse comúnicado por servicio con el cliente pero no lo hicieron.
Friends_and_family Family
8/10
Excellent
14 Oct 2024
Jackeline
Personal atento y buena ubicación del hotel
6/10
Pleasant
12 Oct 2024
Sergio
Hotel céntrico
10/10
Exceptional
03 Oct 2024
Luis
La atención y tranquilidad además de que está accesible y céntrica
8/10
Excellent
25 Sep 2024
CESAR
Bien
10/10
Exceptional
19 Sep 2024
Verified traveler
Todo excelente
Friends_and_family Family
10/10
Exceptional
16 Sep 2024
Janet
Excelente atención,
Desayuno muy bueno
Limpia la habitación
10/10
Exceptional
26 Aug 2024
israel
Personal amable
Business_and_leisure Family
10/10
Exceptional
06 Aug 2024
Javier
Buena atención de parte del personal
Business_and_leisure Self
8/10
Excellent
04 Aug 2024
Gloria Araceli

Agradable

El personal muy amable, limpio, desayuno continental, fuimos a pasear, estuvimos poco en el hotel, solo a dormir
Friends_and_family Family
10/10
Exceptional
25 Jul 2024
Adriana
El personal y limpieza del hotel excelente, el mobiliario y baños son muy viejitos ya
2/10
Poor
17 Jul 2024
Anthony
Toda la noche no tuvimos ni agua ni luz.
Por ende los aires acondicionados no servian, no nos dieron solucion.
Leisure Family
10/10
Exceptional
12 Jul 2024
mike
Todo muy bien
Leisure
10/10
Exceptional
06 Jul 2024
Francisco

Experiencia BW

Buena atencion y muy limpio
Business

Location & surroundings

Best Western Hotel Madan
Ave. Francisco I. Madero No 408, Villahermosa, Mexico

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Best Western Hotel Madan

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