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City Express by Marriott Villahermosa

Villahermosa · Mexico

Av. Adolfo Ruiz Cortinez 1803-AView location

8.4/10Excellent976 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.4/108.4
Condition8.4/108.4
Location8.6/108.6
Neighborhood8.2/108.2
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express by Marriott Villahermosa

Located in Villahermosa's business district, City Express by Marriott Villahermosa is a convenient base for both business and leisure travelers. A short drive from Plaza City Center and Galerias Tabasco, the hotel offers easy access to key attractions like the Villahermosa Convention Center and Pemex Pyramid.

Guests can enjoy amenities including a fitness center, complimentary Wi-Fi, and a shuttle service within a 10-kilometer radius. The 155 air-conditioned rooms feature LCD TVs, wired and wireless internet access, and cable programming. Each room also includes a safe, desk, and a bathroom with a shower and hairdryer.

Room service is available for added convenience. Additional amenities comprise a business center and complimentary newspapers in the lobby. Free self-parking is available onsite.

Read more about this hotelShow less

Located in Villahermosa, City Express by Marriott Villahermosa is in the business district, within a 5-minute drive of Plaza City Center and Galerias Tabasco. This hotel is 1 mi (1.6 km) from Villahermosa Convention Center and 1.4 mi (2.3 km) from Pemex Pyramid.

Make yourself at home in one of the 155 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 9:00 AM to 8:00 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 350 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza City Center 0.8 km / 0.5 mi
Tomas Garrido Canabal Park 1.3 km / 0.8 mi
Pemex Pyramid 1.4 km / 0.9 mi
Galerias Tabasco 1.6 km / 1 mi
Centro Cultural Villahermosa 1.6 km / 1 mi
Villahermosa Convention Center 1.6 km / 1 mi
Hospital Angeles Villahermosa 1.6 km / 1 mi
Planetario Tabasco 2000 1.7 km / 1 mi
Parque de Béisbol Centenario del 27 de Febrero 1.9 km / 1.2 mi
Europlaza 2 km / 1.3 mi
Taj Mahal Casino 2.2 km / 1.3 mi
La Venta Museum-Park 2.4 km / 1.5 mi
Jose Narciso Rovirosa Museum of Natural History 2.4 km / 1.5 mi
La Choca Park 2.5 km / 1.5 mi
Cathedral of the Lord 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 155
  • Single rooms: 61
  • Double rooms: 59
  • Suites: 6
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 27 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable10 photos

    City Express by Marriott Villahermosa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Cable TV
    • Toiletries
    • Desk
    • Housekeeping
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Turndown service
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable3 photos

    City Express by Marriott Villahermosa

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Shower
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Radio
    • TV
    • Direct dial telephone
    • Bathtub
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    City Express by Marriott Villahermosa

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Radio
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 25 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    City Express by Marriott Villahermosa

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Ironing set
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Turndown service
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 17 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable12 photos

    City Express by Marriott Villahermosa

    DOUBLE QUEEN SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathtub
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Safe
    • Wi-fi
    • Turndown service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express by Marriott Villahermosa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express by Marriott Villahermosa

8.4
Excellent
976 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.6 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
4/10
Poor
13 Jun 2026
Abram
For our taste the beds were way to hard.
Family_with_children
8/10
Excellent
14 Apr 2026
Larry
The staff at check-in was great. The room itself was good. But there was no toilet paper and no washcloth provided in the bathroom. Breakfast was delicious. I would stay here again.
Family
10/10
Exceptional
17 Mar 2026
carlos
Everything was great
Friends_and_family Family
8/10
Excellent
01 Feb 2026
John
Clean, comfortable room. Everything worked as intended in the room. Note I didn’t use the wifi as cell signal was sufficient. Breakfast is so-so. Staff can barely keep up with demand. Odd, cramped service layout.
10/10
Exceptional
12 Jan 2026
Yesica
Wonderful staff and very clean rooms. Great parking.
Partner
10/10
Exceptional
28 Nov 2025
Cheryl
Wonderful staff, dining close by for dinner (across the parking lot) and outstanding breakfast. Pet friendly with ample areas to walk our pets in a safe area. Facility was clean and everyone was very friendly.
Leisure Pet
10/10
Exceptional
23 Nov 2025
Roxana Elena
It is a excellent hotel
Business
10/10
Exceptional
07 Nov 2025
Bulmaro
Clean room
6/10
Pleasant
26 Jul 2025
David

Unacceptable

The lady at check in was like military barking out thr rules very arrogant.
There was no milk or sugar at breakfast they said that they had run out not acceptable at all very limited choice at breakfast.
Partner
4/10
Poor
13 Jul 2025
Hector
Sucia y el aroma de la habitación horrible. hielos tiene que cruzar la calle. Desayuno hasta las 7am. Regadera y lavamanos con mala salida de agua
Leisure Family_with_children
4/10
Poor
12 Jul 2025
Andres
Elevator not working, poor tv signal, needs better maintenance
Business Self
10/10
Exceptional
23 Mar 2025
Victor
The Pool and the breakfast
Leisure Partner
6/10
Pleasant
09 Mar 2025
Wilver

Not so good

So so
Business
10/10
Exceptional
22 Feb 2025
Paula
Too far from centro and restaurants.
Leisure Partner
4/10
Poor
19 Nov 2024
Wilver
Terrible for the price 💰
Business
10/10
Exceptional
24 Aug 2024
Heron
Limpio y comodo el lugar. Se siente agradable estar ahi.
Leisure Family
2/10
Poor
15 Aug 2024
Jose Luis
The areas are getting worst every visit. Gym is so sad and unfuntional . There is no ice and additional services to use.
Business Self
6/10
Pleasant
19 Jul 2024
Juana
Beds were not as comfortable as expected.
Also parking was limited and a problem
Leisure Family
4/10
Poor
06 Jul 2024
Takeshi
The room had really bad chemical smell. The washbasin was clogged.
Business
8/10
Excellent
05 Jul 2024
Barry
Was disappointed that the air-conditioning was shut off while i was out! The cleaner also took my chips? Today i stay at a different hotel.
Business Self
10/10
Exceptional
19 Jun 2024
Barry
We got a great rate. Then went to book through expedia, but they bounced up the price, so we went directly through the hotel. I may stop using Expedia.
Business Partner
8/10
Excellent
18 Jun 2024
Barry
Room was clean, staff was friendly and the breakfast was great. Would have stayed longer, but the hitel was booked and Expedia over charged for remaining room(s).
Business Partner
10/10
Exceptional
31 May 2024
Mariel de los Angeles Aguilar
Perfect
Business Self
6/10
Pleasant
08 Apr 2024
Franklin
Need better customer service
8/10
Excellent
04 Apr 2024
Barry
They need a small fridge in every room.
Business Self
8/10
Excellent
01 Apr 2024
Barry
Great service from lady at front desk. Room is perfect. No looking a the building in the back. Breakfast seems extended (very nice). My eoom is cleaned daily. Air conditioning is quiet. Rooms should ha e a small fridge! It 30-40 *C. Keeping water cold is vital.
Business Self
6/10
Pleasant
04 Mar 2024
Barry
The air-conditioning was horrible. The room was looking at the back of a building. Only get odd numbered rooms. Never lower than the 3rd floor. Front desk staff was not helpful. I will pick a different hotel on my rerurn.
Business Self
8/10
Excellent
02 Mar 2024
Barry
So long as your room in odd numbered it’s good. Right now I am in 302. Horrible
Business Self
6/10
Pleasant
24 Dec 2023
Yeni Graciela
Las dábanas estaban usadas por huesped anterior y sucias
Friends_and_family Family
8/10
Excellent
18 Aug 2023
FERMIN
Falto un poco de limpieza a la habitación
Business Self
8/10
Excellent
02 Jul 2023
Jose
Nice place located in a convenient area of Villahermosa
Leisure Family
2/10
Poor
16 Jun 2023
Fernando
Room smelled poorly and the hot water didn’t work properly.
Business
10/10
Exceptional
13 Jun 2023
Juan
Good place for the budget, clean and friendly staff.
Internet was spotty, sometimes no internet at all.
Leisure
10/10
Exceptional
01 Jun 2023
Cristina

Limpio y excelente atención

Todo muy bien, excelente atención bien trato de recepción, bien ubicado, excelente para tu mascota
Partner
10/10
Exceptional
27 May 2023
Naomi
Clean and friendly staff
Leisure
8/10
Excellent
08 Mar 2023
Carmen
The staff never answer the phone. A coffee shop on the first floor at evenings has a high music volume until 11:00pm
Business Family
10/10
Exceptional
22 Feb 2023
Elina

Centrally located and very clean.

Hotel is very clean and well maintained. Staff is very friendly. Feels safe. There's always someone in the lobby. There's a little cafe right across the doorway exit. Convenient, but pricey; and an Oxxo at the corner. Watch your step, the sidewalks aren't always even and you could encounter an open manhole. Breakfast was fantastic. The only down side is that the beds are super uncomfortable. They are very hard. If you're looking for soft or fluffy, you won't find that here. Also, strange enough, we called the front desk to ask for an extra blanket and they never delivered it. The pic advertised of the pool is located across the parking lot in the City Express Jr.
Friends_and_family Family
10/10
Exceptional
07 Jan 2023
lorena
Todo bien
Leisure Family
4/10
Poor
27 Dec 2022
LUIS
Pésimo cuarto sucio muy sucio sin cobertor sin rodapié asqueroso el piso las llaves de los cuartos sin funcionar correctamente. El check in tardo 25 minutos. El estacionamiento parece abandonado
Leisure Family
4/10
Poor
27 Dec 2022
Varouj

Turkish bath without water

Started with a room bathroom too small, close to a very very loud elevator, loud guests dirty corridors
Friends_and_family Family
6/10
Pleasant
21 Dec 2022
Norma
Double beds are really small and uncomfortable, pillows same and hard
6/10
Pleasant
05 Dec 2022
Michael
Room assigned wasn’t able to sleep due to noise coming from I believe the room above. Staff was great on assigning another room. Thank you
Business Family
10/10
Exceptional
10 Sep 2022
Alicia
Clean and comfortable
Business_and_leisure Family
10/10
Exceptional
04 May 2022
Valerie
Beautiful place with comfortable beds. Quiet and pet friendly. The charges for pets were unreasonable but other than that, excellent.
Leisure Pet
8/10
Excellent
03 Mar 2022
Adrian
Buen servicio
Business
8/10
Excellent
22 Apr 2021
Verified traveler
Good service
Business_and_leisure
6/10
Pleasant
25 Nov 2019
Verified traveler
I didn’t like the staffs attitude, they were rude when I asked for towels and soap. Very cheap
Friends_and_family Family_with_children
6/10
Pleasant
27 May 2019
Verified traveler
Towels can be better. Staff can give information regarding wifi on arrival . Room phone was terrible.
Friends_and_family Family_with_children
8/10
Excellent
22 Apr 2019
Alfonso

Fine for a short travel

It is nice for a short travel
Family
10/10
Exceptional
17 Feb 2019
Verified traveler
Wifi could've been a little stronger, but everything else was great!
Leisure Family
6/10
Pleasant
13 Jan 2019
Jeff
We were travelling through Villahermosa. Easy to get on/off highway. Excellent staff. Secure parking area.
Family
10/10
Exceptional
05 Sep 2018
Roberto

Staff is conformed by problem solvers.

Everything was ok, except the fact hat they ran out of water but immediately provided a workaround and sent us next door to the City Express Junior hotel where we were able to take a shower and leave after checkout.
Partner
10/10
Exceptional
02 Sep 2018
Juan
Every thing is so close Shopping, business,it’s just a very clean place to stay.
8/10
Excellent
13 Jun 2018
Maxine

Just OK.

The hotel was OK. In the bathroom, they only had 2 towels, no hand towels or face clothes. We walked around the block and I would not suggest it.
The wifi was weak in our room.
The staff was very friendly and helpful. The breakfast was good. Overall it was just Ok.
Partner
10/10
Exceptional
20 Nov 2017
Melody

Overnight stay

Booked hotel for a quick overnight stay. Everything from check in to check out went well. Very clean. Friendly staff.
Partner
8/10
Excellent
14 Nov 2017
Verified traveler
Nice place! Facilities are good, close to everything, easy access from the federal road
6/10
Pleasant
06 Sep 2017
Daniel

Excellent for a one night stay

A few disappointments. Poor breakfast, Magnetic key failed to open room door more than 60 % of the time, toilet had a run down leakage that kept the bathroom floor wet, and extremely poor shower water pressure and temperature, (as if all the hotel savings were on water usage). For everything else it was a pretty good stay.
8/10
Excellent
14 Jul 2017
Verified traveler

Recommend

A very good value right off the main freeway into town. Staff very nice and helpful.
Family
6/10
Pleasant
07 Jul 2017
Sheila

Overnight travel

Was not a fan of personnel at check in didnt met standards of other city express that we stayed at. Was a great coffee shop across the way and location was good
Partner
8/10
Excellent
17 Feb 2016
Verified traveler
The cost is a reasonable place to stay with a group.
It's located close to restaurants and close enough to the airport.
Family
8/10
Excellent
04 May 2015
Verified traveler

Very nice

Very nice, clean hotel, the service was very good, they took us to the airport free of charge, breakfast was OK, I think it is a very nice option to stay in Villahermosa
10/10
Exceptional
04 Jan 2015
Verified traveler

Great hotel

Everything great, they need more parking space.like the hotel
8/10
Excellent
23 Jul 2014
Verified traveler
Staff are don't have any idea what courtesy. They should be aware of how
important is to be nice to make people come.
10/10
Exceptional
02 Jun 2014
Rafael

Everything was quickly, clean and right

Everything was better than I expected. Room clean, new, fully operative, personnel capable and excellent location.
8/10
Excellent
01 Feb 2014
Marek

Overall hotel is good

I was staing for 7 days overall hotel is clean staff good willing to help some of staf crew speak
English ,breakfast good , rooms clean . I'm going to travel for 5 to 7 days and I will be back to same hotel for about 6 days before come back to Canada.
Inside room will be good to have fridge and safe box.
6/10
Pleasant
29 Oct 2012
Pat

Business travelers only

This hotel has only been open for about 2 months. The security boxes listed in their page were not available. The front desk staff were not very knowledgeable about their city and they were not able to make change or cash traveler's checks.

This is not a good location for tourists. It is not located near any of the local attractions and you must take a taxi to get anywhere.
10/10
Exceptional
20 Jul 2026
Fred Williams
ok
Self
10/10
Exceptional
17 Jul 2026
Alfonso Martín
Muy buena ubicación, estacionamiento amplio, desayuno completo
Self
2/10
Poor
14 Jul 2026
david
No cumplieron todo lo que ofrecieron
10/10
Exceptional
11 Jul 2026
Maurizio
Tutto buono buonobuono buono
Self
6/10
Pleasant
10 Jul 2026
Guillermo Arturo
El desayuno es muy básico se entiendo pero quizá un poco de más variedad
Self
8/10
Excellent
06 Jul 2026
Emigdio
habitación limpia, muy bien desayuno, y mucha amabilidad por parte del personal, en hora buena un muy bien servicio, volvería a regresar sin pensarlo.
Family_with_children
8/10
Excellent
06 Jul 2026
Sarai
Buen servicio
Family_with_children
10/10
Exceptional
23 Jun 2026
pedro
servicio y limpieza buenas instalaciones
Friends_and_family Friends
10/10
Exceptional
19 Jun 2026
Victor
Todo muy bien. La atención y el servicio excelente
Partner
6/10
Pleasant
17 Jun 2026
ALVARO
El check in fue rápido, la habitación estaba ordenada y limpia.
El único pero fue que cuando quisimos darnos una ducha resulta que no habían dejado jabón ni shampoo; afortunadamente siempre viajo con mis consumos personales.
Así como tampoco dejaron las botellas de agua de cortesía.
Reporte en recepción este detalle, el joven muy amable me indicó que ellos tenían disponibles ahora, no los acepté porque al final de cuentas no los utilizo pero más bien lo hice como observación para el caso de otro huésped los necesite.
Todo lo demás muy bien, habitación, instalaciones, restaurante (el personal muy atento)
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
Jose Rogelio
Clean, nice pool. Great for business travelers.
Family_with_children
10/10
Exceptional
15 Jun 2026
HUGO ADRIAN
solo nos hospedamos de paso, la ubicación es muy buena, de ahí queda todo cerca, muy buena atención, estacionamiento amplio. el desayuno rico, la habitación muy bien, el personal muy atento.
Family
4/10
Poor
31 May 2026
Cesar
Habitación con muebles viejos, rotos y sucios.

Las persianas estaban muy sucias, incluso parecía que tenían sangre. El cordón para subirlas estaba muy sucio.

El aire acondicionado estaban un equipo muy viejo que hace mucho ruido.

Elevador viejo y descuidado.

No hay aire acondicionado en los pasillos y huelen a drenaje.

Es un hotel en pésimas condiciones.

NO LO RECOMIENDO.
Friends_and_family Family
10/10
Exceptional
28 May 2026
Ricardo
.
Self
10/10
Exceptional
24 May 2026
José Agustín
Muy buena atención de parte de todos muy serviciales y atentos excelente estancia. Muy tranquilo el hotel. Gracias
Family_with_children
8/10
Excellent
20 May 2026
Jose
.
Partner
8/10
Excellent
18 May 2026
Raquel Sulam
Desayuno rico
Family_with_children
10/10
Exceptional
16 May 2026
Alan
El desayuno me parece muy sencillo, le caería bien más opciones.
Self
6/10
Pleasant
11 May 2026
Erika Lizbeth
No tienen servicio de internet para la televisión, desayuno regular, la alberca se encuentra en el hotel de enfrente, pocos lugares de estacionamiento cerca de la entrada del hotel
Family_with_children
10/10
Exceptional
08 May 2026
darinell
No vale la pena por lo pagado
10/10
Exceptional
07 May 2026
Erick
Excelente plan para un fin de semana
Partner
10/10
Exceptional
04 May 2026
JOSÉ ÁNGEL
Muy bien todo, pero debe de haber más variedad de alimentos
Friends_and_family Family
10/10
Exceptional
03 May 2026
Jacqueline
Todo muy bien y exc lente atención
Business
10/10
Exceptional
02 May 2026
YAN
Excelente
8/10
Excellent
26 Apr 2026
Cristian René
Hicimos escala en este hotel rumbo a Mérida y de regreso. En la primera no había comunacion con la app de Expedia y no nos querían respetar la reservación y la segunda escala de regreso hacia cdmx para evitar los problemas ya sucedidos , llegamos directo a reservar y no nos respetaron un convenio que tienen con mi empresa y un día anterior en Mérida si nos hicieron el descuento. Creo que es por falta de capacitación o comunicación ya que había discrepancias entre lo que decían ellos, el soporte técnico de la app y otros hoteles de la misma cadena
Business
2/10
Poor
26 Apr 2026
Cristian René
Nos hospedamos dos veces con 5 días de diferencia, la primera no nos querían respetar la reservación por problemas de comunicación con la app y la segunda no nos respetaron un convenio que hay con mi empresa. Le atribuyó esto a falta de capacitación del personal ya que había discrepancias entre los empleados y el soporte técnico de Expedia.
Business
8/10
Excellent
25 Apr 2026
juana maria
Es bueno el hotel en general y atenta la recepción para corregir detalles, como que el teléfono no funcionaba o la falta de toallas. Solo sugiero mejorar la calidad de las toallas de baño y permitir facturar en linea.
Family
6/10
Pleasant
20 Apr 2026
Jose
Habitación limpia, pero internet mala señal, la alberca con demasiado químico, lastimaba los ojos, falta de toallas.
Olor a cloro en la habitación.
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Pedro Daniel
Bien
Partner
10/10
Exceptional
20 Apr 2026
Martha
Es un lugar cómodo normalmente cuando vamos a Villa es donde nos hospedamos, sirven un desayuno variado y enfrente del hotel hay un restaurante bar
Family_with_children
10/10
Exceptional
19 Apr 2026
Gabriel
Excelente la habitación y ubicación. Desayuno incluido con lo necesario
Partner
10/10
Exceptional
18 Apr 2026
Adrian
Buena ubicación
Self
10/10
Exceptional
16 Apr 2026
Isabel
Por el precio ofrece mas de lo que esperaba, muy buen lugar
El único inconveniente es que permite gente fumando en el area de alberca
Family_with_children
10/10
Exceptional
12 Apr 2026
Ingrid
Todo excelente, solo en el cuarto estaba un poco viejo el microondas y el minibar no enfriaba tan bien.
Partner

Location & surroundings

City Express by Marriott Villahermosa
Av. Adolfo Ruiz Cortinez 1803-A, Villahermosa, Mexico

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City Express by Marriott Villahermosa

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