Name: Hampton Inn Columbus North
Address: 7390 Bear Lane, Columbus, 31909, US

10/10

Exceptional

24 Jul 2026

Elmore

I had a great stay at the Hampton Inn Columbus-North Columbus. From the moment I arrived, the staff was friendly, professional, and welcoming. The check-in process was smooth, and the team made sure I had everything I needed for a comfortable stay.

The room was clean, spacious, and well-maintained. The bed was very comfortable, and the hotel provided a quiet and relaxing environment that made it easy to get a good night's rest. I also enjoyed the complimentary breakfast, which had a good selection of options and was a convenient way to start the day.

The location was excellent, with easy access to nearby restaurants, shopping, and attractions. The hotel was well-kept, and the overall atmosphere was pleasant and inviting.

I truly appreciated the hospitality and excellent customer service provided by the staff. I would definitely recommend Hampton Inn Columbus-North Columbus to anyone visiting the area and would gladly stay here again!

6/10

Pleasant

16 Jul 2026

Edward

I was upset that the breakfast bar was not open at 6am Thursday morning as s it should be.
Had to leave with no breakfast so i did not miss my flight.

Self

10/10

Exceptional

15 Jul 2026

Kathryn

Nice and clean Hotel. Location was great and felt safe there.

Friends_and_family Family

4/10

Poor

12 Jul 2026

April

There was no air-conditioning in the hallways, one elevator was out of order and we were there for tonight/3 days and no one emptied any of the trash cans in the hallways or lobby so everything was overflowing and stunk! It was a very hot weekend and it was hard to wait for the elevator in the hallway since there was only one and it was so hot and of course there was a big stinking trashcan right there by the elevator. Bed was also a bit hard. The room layout was very nice and there was plenty of hot water in the bathroom with no drainage issues. It could have been a great stay.

Partner

2/10

Poor

11 Jul 2026

Michael

The worst Hampton Inn I’ve ever stayed in.

10/10

Exceptional

10 Jul 2026

Betty

You really can not go wrong staying at an Hampton! As always, it did not disappoint!!

Partner

10/10

Exceptional

09 Jul 2026

Kyle

Staff was very helpful! The property appeared to be understaffed as trash cans were overflowing

Family_with_children

2/10

Poor

07 Jul 2026

Richard

I travel a lot for work and pleasure. This was by FAR the worst hotel stay I have ever had. This was supposed to be a \"Hampton by Hilton,\" and it was nowhere close to that level of comfort. Let's begin. 1. We had to ask for cleaning supplies when we checked into the room because the tub and counter were filthy. 2. The toilet paper hanger was falling out of the wall, so if we touched the roll wrong, the TP would end up on the floor. 3. The TV was not hooked up, and I could not get it to work. Luckily, I travel with a Roku, so I just used that. 4. The chair in the room was disgusting. I had to ask for a new chair multiple times. Without being too gross, the chair had stains that looked like someone should not have sat there naked and dirty, if you follow me. 5. NO AC, during the hottest time of the year! NO AC! My room was hot, and I had to ask for a FAN.... never got offered a new room. The whole hotel was HOT; I have a photo of the thermostat from the Lobby, and even it read 81 degrees..... Let's see, the elevators (2) were slow, and after the first night, one broke, so there was a single elevator in service at the hotel for my whole stay. The cleaning crews seemed to leave at about 5:00 PM each day. Trash from the evening was piled up in the hallways all night, until the staff returned in the morning. I'm running out of characters, but I can go on. I was not offered any type of compensation for the horrible stay. Still waiting for the General Manager to Call me. HORRIBLE.

10/10

Exceptional

07 Jul 2026

Janet

Nice hotel, comfortable, with good breakfast. I’m not used to the southern humidity and I didn’t think my AC could keep up. If I was there longer I would have asked about it, but could have just been me and my internal thermostat.

Self

10/10

Exceptional

29 Jun 2026

Tina

Staff was great, room was clean, breakfast was also

10/10

Exceptional

22 Jun 2026

Maureen

Clean and staff was great!

8/10

Excellent

22 Jun 2026

Craig

Our room was clean and quiet! Parking was sufficient. The breakfast was what you expect at a hotel. The biggest issue was none of the ice machines work, checked every floor before inquiring at the front desk, staff knew there was a problem that is ongoing.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Sammy

Overall, we had a pleasant stay at this hotel. While the property is a bit dated and could benefit from some updates, everything was clean and well-maintained, which is always appreciated.

The staff members were consistently polite, welcoming, and helpful throughout our stay.

The complimentary breakfast was adequate, but the menu options were somewhat limited.

If you are looking for a clean, comfortable place with excellent customer service and do not mind older décor, this hotel is a good choice.

Family_with_children

6/10

Pleasant

20 Jun 2026

Puella

Major issues with check in.

Partner

10/10

Exceptional

08 Jun 2026

Arturo

Good

8/10

Excellent

03 Jun 2026

Charles

Could have had some fresh fruit at breakfast but overall a good selection. The fitness center was good newer weights and equipment that actually worked.

Self

4/10

Poor

01 Jun 2026

Dennis

Booked a double room, 4 nights. Room assigned was assistance needed room. We checked in late so no time to change rooms. I asked the desk for another room the next day. Room had very low beds and soft mattresses. Uncomfortable. Shower wand was supposed to be adjustable on a slide bar but the shower head was stuck at bathtub height. Next morning no regular rooms available until the third night. Exception was another assistance needed room one floor up. We checked the bathroom and at least the shower wand could be raised so we moved there. In the evening upon return we found the motorized window shade didn't function and was wedged up into the header. Told front desk. Maintenance would get on it \"in the AM\". Had to roll shade manually for the evening/morning. Next day upon return to the room asked if the shade was fixed. \"no\" they had to 'order the battery' for the mechanism. Silver oxide battery that could be found at home depot. Asked for another room with a regular shower and I would pay for the difference. None available in all 5 floors?. Missed our room service day 2X as we had to move rooms and had to remind the staff 2X. Told I would get Hilton Points for 'inconvenience', never happened. Parking is atrocious. Lot so tiny if you're not there by dinner you have to park in one of the other hotel lots nearby and walk there. Staff tried but were unhelpful. Never ate breakfast. Coffee decent in lobby, bad in room. Room carpets were not clean. I would not reserve there again.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Valencia

Very clean hotel, we've stay here a couple time.

8/10

Excellent

06 May 2026

Andrea

Breakfast was good. It wasn’t busy the 2 slice toaster was okay but it’s slow. Yoplait is one of the least healthy yogurts. The yogurt machine at Home 2 Suites is much better.
Room is really small. The bathroom door is in the way of the toilet which is very low and in a narrow alcove- poor design.

10/10

Exceptional

06 May 2026

Christina

Plumbing was clogged toilet and sink didn’t drain properly. We booked a king when we got to the hotel they said they had 2 queens. When we said ok we will cancel and go elsewhere they suddenly had a king available. Won’t stay at this property again. Many other options in the same area.

Partner

8/10

Excellent

26 Apr 2026

Maurice

They air conditioner didn't keep the room cool like it should have.

Self

10/10

Exceptional

16 Apr 2026

Corey

Tv stations offered were not good

Self

10/10

Exceptional

06 Apr 2026

Jedrick

Amazing customer service and the amenities are top-notch. 10/10 would recommend. Will definitely be using Hampton Inn again.

Business Friends

10/10

Exceptional

04 Apr 2026

Gabriela

Clean and comfortable stay.

Family_with_children

10/10

Exceptional

04 Apr 2026

Gabriela

Staff has outstanding customer service, very polite and attentive. Clean room, fresh continental breakfast. We had a very comfortable stay.

Family_with_children

10/10

Exceptional

01 Apr 2026

Danaisa

Great location and staff

10/10

Exceptional

30 Mar 2026

Maria

Room was nice enough, we really loved the conviene of having a mini fridge and microwave, especially because we were traveling with an infant, the breakfast had lot of variety, we went at different times each day of our stay and was fresh, parking was well lit, the best part was the location, we were close to all kinds of restaurants and shopping.

10/10

Exceptional

25 Mar 2026

Betty

Very clean hotel and their staff were very accommodating

10/10

Exceptional

22 Mar 2026

Jennifer

My children attend a competition in Columbus every year, and this is (by far!) the best mid-range hotel we've stayed at in town. Everything was clean, worked well, it was quiet in the halls, breakfast actually tasted good, and the staff was pleasant. Literally nothing to complain about. I'll be back again next year!

Family_with_children

6/10

Pleasant

16 Mar 2026

Samuel

We had to move rooms two times. The air conditioner wasn’t working in room 202. Moved to room 310. This room was awful. The smell coming from the bathroom was awful and grew stronger with each passing min. Moved again this room was better. The front staff was great very understanding and courteous. The pool was closed. Only good thing at this hotel was the front desk staff

Friends_and_family Family

4/10

Poor

04 Mar 2026

Fayth

We came here to support our service member. If I had not have driven over 18 hrs I wouldn't have slept. I was placed by the elevator and was just me and another adult. There were kids screaming and crying all hours. The AC was load and had a metal sheet you couldn't move, which was raddling the whole night. Bed anytime you would move would move or partner. I looked for reviews for weeks around the area, which most bases aren't the greatest. That being said, also look at my review of the one across the street at almost the same price, at the time. Holiday inn was alittle better. If we have to come back, that is where we will be staying. Also want to add, this hotel had mold starting in the bathroom as well as a broken/ cracked window we noticed. Definitely scan the room and take pictures. That's what we did. We brought our own blankets and pillows, that was just preference. We also didn't eat the breakfast only because Hampton inns in past haven't been very good. We went to coffee shop down the road. Overall, wasn't the worst place I have stayed at but not the best for sure.

Partner

10/10

Exceptional

02 Mar 2026

Shane

We only had a shower. We know nothing about a hot tub.

Partner

10/10

Exceptional

27 Feb 2026

Nicholas

The room was spotless and I truly appreciate a clean room. The staff were very friendly and all seemed happy. I would definitely tell friends and family to stay here. When we are back in the area again this will be our personal go to hotel. Thanks!

Family

8/10

Excellent

27 Feb 2026

Emily

The room was clean and the staff was accommodating. The only complaint is the outdated heating and air system...it was loud and made it somewhat hard to sleep.

Family_with_children

10/10

Exceptional

08 Feb 2026

Carol

yes

10/10

Exceptional

25 Jan 2026

Lynn

Clean and comfy beds

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Suzanne

Friendly staff, clean, decorated nicely for the Christmas holidays.

Self

10/10

Exceptional

20 Dec 2025

Rita

Breakfast fresh. Parking easy and felt safe. Staff helpful. Room clean. Only complaint is that the tub floor used for shower was slick! and no grab bars in shower. It had no grippy for feet when standing .That was scary!

Leisure Family

10/10

Exceptional

20 Dec 2025

Steve

Breakfast didnt have any meat selections.

Leisure Pet

4/10

Poor

09 Nov 2025

Angelo

After this hotels remodel everything is miniature sized. The sink is like an airplane bathroom size. The toilets are designed for children and are unusable by anyone over 5 feet tall. I have always stayed here but will not agsin. They only changed the sheets once in four nights (only after I asked) and never made the bed. Horrible service.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Douglas

Staff

Friends_and_family Friends

8/10

Excellent

09 Nov 2025

Corina

Our AC went out the second night but issue was resolved by the end of the day. The maintenance guy was supper friendly. Front desk was helpful and nice. Breakfast was something different each day which is a plus when staying 5 nights. I will say the only thing is the room could’ve have been cleaner. I felt like the bathroom/shower was not very well sanitized. Overall not a bad stay and walking distance to grab a snack at a gas station or McDonalds.

Leisure Family

10/10

Exceptional

03 Nov 2025

John

Clean, friendly, and affordable.

8/10

Excellent

01 Nov 2025

Sarah

Very friendly staff. Elevator felt like it was going to break everytime byt it was a clean hotel and safe area. I would stay again

Self

10/10

Exceptional

31 Oct 2025

Jessica

The A/C unit was confusing. It was mostly cold, tried to make it warm but it took forever to understand the functionality considering it was easy to use but no heat was initially coming out. Then after a few random button pressings, the heat was on, but was loud in the room, was able to finally go to sleep but the temp dropped on its own while we slept so I woke up with sinus issues. I didn’t voice it to the front desk because it was already late in the evening when we noticed the temp problem and we’re gonna check out the next morning anyways.

Business

10/10

Exceptional

22 Oct 2025

Paul

I was gone before breakfast so I can't say anything about it but I would stay here again

Business

10/10

Exceptional

15 Oct 2025

Paul

It was all business so I didn't have time to take full advantage of all the services

Business

10/10

Exceptional

12 Oct 2025

Tommy

The area was safe for walking to local dining. The hotel staff was courteous. The breakfast was excellent and the breakfast staff kept everything tidy and clean.

Leisure Family

8/10

Excellent

05 Oct 2025

JOSEPH

Very clean facility. Nice variety for breakfast. TV did not operate well, staff at desk could not provide help. Recommend booking directly with hotel, cheaper rate than any on line service.

Business_and_leisure Family

10/10

Exceptional

04 Oct 2025

Florarmen

Rooms are clean, beds comfy; water pressure was very good. There is plenty of parking and easy access to the rest of Columbus.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Kelly

Check in staff was excellent! She was very nice and helpful! I was scheduled for a back fusion the next day. She was very accommodating with the shower and handicapped accessibility. I cannot get around well and it was super nice of her to make sure when I booked to answer my questions and she got me the room I needed! Room was clean, WiFi was great and my room was perfect at 75 degrees when we walked in. Thank you for this wonderful experience before a not so wonderful one!

Business Family

10/10

Exceptional

24 Sep 2025

Lisa

Front desk was outstanding!

10/10

Exceptional

22 Sep 2025

Jason

Very nice

Friends_and_family Family

4/10

Poor

15 Sep 2025

Angelek

The receptionists was extremely nice and friendly, however the hotel was rather warm. Our room ac would not get any lower than 70 degrees and the night was miserable. The bathroom also had a funny smell in it when we arrived.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Kelly

Was clean and quiet. Breakfast was good.

Leisure Family

4/10

Poor

06 Sep 2025

William

Anticipating a very late arrival I did a virtual check in. I was expecting a digital key to show up in the Hilton app. Right now it's 8:36 EST and I still don't have it. I have not yet arrived at the facility to get to my room.

8/10

Excellent

05 Sep 2025

Sheldon

Super staff/Greatly breakfast.

Leisure Family

2/10

Poor

22 Aug 2025

Dakota

The hotel staff was very friendly and somewhat accommodating. The hotel elevator was broken we were put on the 4th floor and the elevator didn’t work majority of the stay therefore had to use the stairs. The air conditioning in the entire building excluding the main lobby was not working properly and it was extremely hot. I booked weeks in advance for a total of 3 rooms. 2 king size bed rooms and 1 king size suite. They tried to give me 2 king rooms and a double queen room. When I showed them proof of payment and booking for the king suite I was told that’s through Expedia and their mistake. I was offered nothing to rectify the mistake, no option to be reimbursed the price difference which was almost $200.00. I was told “We don’t have a king suite available.” Now I’m out money, didn’t receive the room I’d been anticipating due to booking weeks before and zero solution was offered.

Leisure Family

10/10

Exceptional

10 Aug 2025

Debbie M

Hilton Brand never disappoints

The staff was very friendly when I arrived. I had called ahead to let them know I was running late but would still be coming in. They were amazing and made the process easy... which is always a comfort from the Hilton Brand. We have decided to make this our regular visit in Columbus when we have to come for my son's doctor appointments. Also, my son said breakfast was chef's kiss which is high praise from him. All the way around a great experience.

Friends_and_family Family

2/10

Poor

07 Aug 2025

Jason

Terrible

The room was full of ants, we had email communication about a extra air mattress which they stated they could not provide. I will kot use this hotel again.

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

ROSA

Had an exceptional stay at the property. Everyone was very kind and helpful. Many different restaurants and stores available at walking distance. Will come again. Thank you

Leisure Family

10/10

Exceptional

14 Jul 2025

Eric

Staff was friendly...especially the night auditor.

Business Self

6/10

Pleasant

05 Jul 2025

Lisa

Breakfast was great

Leisure Family

4/10

Poor

29 Jun 2025

Haley

Bathroom

The bathroom had poop on the wall right above the toilet paper holder and the toilet wasn't cleaned at all it looked like someone just had explosive poop and left it!

Friends_and_family Family

4/10

Poor

22 Jun 2025

Sheldon

I felt my reservations were not up to par! I was given three different rooms in the course of thirty minutes. A Handicapped , a double room with one bed, on the third try they got it right!

Leisure Family

6/10

Pleasant

20 Jun 2025

Sheldon

I requested two bed but only ended up with a king size bed; request a roll away bed; but they didn't have one on the premises. Ended up with three adults on one bed.

Leisure Family

6/10

Pleasant

02 Jun 2025

Dannon

Pleased

I stayed at this Hampton Inn on the idea they had a hot tub. This is more likely on Hotels.com and not the hotel itself.hotel was clean and everyone was friendly. HOWEVER THIS HOTEL DOES NOT HAVE A HOT TUB!

Partner

10/10

Exceptional

06 May 2025

Verified traveler

..

.

Self

10/10

Exceptional

05 May 2025

Dorothea

AC not working in room so they got us another room right away. Great service.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

LUCUIS

They had to change my refrigerator 3 times because the original one wasn't working. The customer service person Was supposed to bring up a refrigerator, and left and didn't tell nobody.

4/10

Poor

20 Apr 2025

Peter

Online it was listed as having a hot tub which was my main reason for booking - it does NOT have a hot tub. Also there was dirty wash cloth on the floor in the bathroom. The AC was not working well, even on the lowest setting it did not get very cool in the room.

10/10

Exceptional

07 Apr 2025

Lisa

Staff was amazing. From front desk to kitchen staff and housekeeping every one was extremely nice and helpful.
Recognize your staff,they deserve it !!

Leisure Family

10/10

Exceptional

01 Apr 2025

Michael

Look like some updates since past visit.

10/10

Exceptional

09 Mar 2025

Riann

Great!

10/10

Exceptional

03 Mar 2025

Elhadji

Love it

Family

10/10

Exceptional

14 Feb 2025

Jim

Great

4/10

Poor

02 Feb 2025

LINDA

The first room we were put into had the most horrible sickening sewer stench! We told the staff and they did move us. Although it was much better there was still a hint of that odor. When I booked it advertised free breakfast. We went down in the morning and there wasn’t even any coffee. When we questioned they said no breakfast until next Tuesday due to renovations. But not even a cup of fresh coffee! And they didn’t even ask if I was a rewards member so I did not get any points for this stay. To be honest it was not a good stay at all!!
The desk clerks were very nice and helpful.

Leisure Partner

8/10

Excellent

28 Jan 2025

Carolyn

Room and hallway leading to room was extremely cold and even though we set the HVAC unit to HEAT at 75 - 80 degrees, the room never warmed over 60. Otherwise, room was clean and comfortable. Very large television with a really great picture. We were not aware that dining area was under renovation and were disappointed that no breakfast was available, aside from a few cold bagels and muffins. Desk clerk stated that Hampton website advised that, but we booked through Expedia and were not aware. Frankly, we would have stayed elsewhere had we known.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Lilliana

The property is centrally located. It was very clean and had nice decor. The young lady that was at the counter when I checked in on Saturday afternoon was very helpful, sweet and professional!!

Self

6/10

Pleasant

13 Jan 2025

Verified traveler

It was okay except cold shower

Everything was pretty good except no hot water in shower. Sink faucet was hot, shower was not. Room 213

Business

10/10

Exceptional

24 Dec 2024

Yari

The rooms were clean and the staff was professional! There is a sweet cat in the lot that greets guests.

Business

2/10

Poor

19 Dec 2024

Kathleen

I wouldn’t have booked had I known hotel was undergoing construction. Didn’t stay and no possible way to get my complaint to Orbitz to cancel without charge. Just constantly looped to their policy. No number to call and talk to a live person.

Family

2/10

Poor

02 Dec 2024

Lorene G

Columbus

Terrible.
No bath tub or safe.
Will not return there.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Angelo

Good not great hotel.

Hotel was convenient and clean, but under construction. Close to restraints and ft Moore. Parking lot is not the safest. Stray German shepherd followed me into the hotel. Quite scary. Had free breakfast but so bad we ate out every day

Friends_and_family Family

8/10

Excellent

15 Nov 2024

Lisa

Limited parking and no warning of construction online

Leisure Family

8/10

Excellent

19 Oct 2024

Barry

Pros: employees very welcoming. Facilities were clean. Rooms were nice, big bathroom, beds are very comfortable.

Cons: parking lot is small. There was one very small garbage can and the housekeepers didn’t come in to remake the beds or take the trash out. The shower gel bottle in the shower was empty both days we stayed.

Overall great experience and I will definitely be back

Leisure Family

10/10

Exceptional

06 Oct 2024

Linda

Loved our 1 night stay. Room was clean and well appointed. Beds were very comfortable. Fridge was cold and morning coffee in room was good. We did not stay for breakfast because we had to get to ATL Airport. Staff was very friendly and professional. Will definitely stay here again! Thank You!

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

Walter

A great facility with great staff!!

Leisure Family

8/10

Excellent

01 Sep 2024

Martin

Everyone was helpful and the facility was clean

Leisure Self

10/10

Exceptional

22 Aug 2024

Sheldon

Will be my hotel of choice when visiting Columbus.

Leisure Family

8/10

Excellent

22 Aug 2024

Mark

No Parking, Limited Water

The hotel was under construction and we were not aware of that ahead of time. We were told we had to park at the McDonald's next door, which completely surprised me and was inconvenient. There was a sign in the elevator that stated the water would be shut off daily from 9:30 a.m. to 1:00 p.m. due to construction. This information needs to be available to the guest ahead of the stay, as a refund was not available. Very disappointing!

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Doda

The staff was very kind and gracious. The breakfast set up and choices were excellent. Due to renovation, the water was not hot but was comfortable for one to take a shower.

Leisure Family

6/10

Pleasant

09 Aug 2024

george

A few issues

They air conditioning was not cool, the water took forever to get warm for a shower.

Business

8/10

Excellent

09 Aug 2024

Sheldon

Getting older; can use a face lift !

Leisure Family

8/10

Excellent

31 Jul 2024

STEVEN

Very dedicated to cleanliness. Good breakfast. In a very good area with lots of excellent restaurants and shopping nearby. In process of remodeling. . Shampoo and conditioner were not pumping and wall mounted. Facial tissue was out. Brought to front desk attention. Someone dropped off these but did not remount them which required a key. Also if staying multiple nights they only clean room and make beds every other day.

Leisure Partner

4/10

Poor

19 Jul 2024

Carlos

AC not working properly. Very outdated thermostat. Not provided with hand soap or extra toilet paper (1/3 of a roll on wall fixture). Construction ongoing so pool and part of parking lot unavailable. Staff were friendly. Breakfast OK.

Leisure Family

8/10

Excellent

07 Jul 2024

PAMELA

We couldn't pull the room darkening blind down so when I told the young man who had greeted us at the front desk I asked if he knew how, his response was, \"I don't know either\". Also of note, the toilet paper holder was hanging from the wall with one screw; while not a big deal it stuck out because the rest of the room was so pristine. Last, there was a dark area on the perimeter of the building from which you could access the hallways and I ran into employees who had slipped out to smoke both times I tried to go through there. The staff who prepared and set up the breakfast were outstanding, friendly and helpful.

Leisure Partner

8/10

Excellent

10 Jun 2024

Dennis

Many room's including mine did not have adequate AC, setting 65 deg, room 80 deg....

Leisure Family

8/10

Excellent

09 Jun 2024

Daniel

Under construction.

Leisure Family

10/10

Exceptional

02 Jun 2024

Andrea

Great place when parking lot at full capacity

The only negative was we had to park in the McDonalds parking lot due to construction
Breakfast was excellent. The lady preparing breakfast was so kind.

Business