Name: Comfort Inn Columbus Near Fort Benning
Address: 3460 Macon Rd, Columbus, 31907, US

4/10

Poor

25 Jul 2026

Shelly

Room for as dirty (bought disinfectant wipes to clean). Towel bar falling off wall, bedding was dirty (did ask for it to be changed and it was better), brown sludge running down wall in hall way, hot water took 15 min to make it to our room, carpeting in hallway was filthy. Called Hotels.com to try to get out of the room and/or change my reservation to just 1 night so I could find another hotel, but was denied due to the fact that the hotel front desk would not answer the phone. Would never book this hotel again.

10/10

Exceptional

22 Jul 2026

Veronica

The customer service experience alone was amazing. The lafy at the front desk answer all questions and concerns without any issues and in a timely manner.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Demond

Clean but pool wasn’t ready and we was looking forward to it

2/10

Poor

15 Jul 2026

Amanda

First id like to start out by saying the check in attendant on their night shift was about as unpersonable as someone can get before they are considered downright rude. He sure knew how to ride that line pretty good but we flew in late and had a late check in so i let it slide. Secondly, don't plan to utilize one of their \"free cribs\". They only have 1 on the property and even if you call ahead of time to verify its reserved with your reservation you won't get one. Thirdly, our room was so humid and full of mold it literally made our blankets and all of our clothes wet. To top it all off breakfast was so awful the first day that we found an Aldis and bought breakfast for the remainder of our stay because there was no way we were eating there a second time. The blueberry waffle mix was literally separated and smelled like it had soured. The original waffle mix was our and when we told the breakfast attendant she pulled the batter container out of the machine and proceeded to pour the remaining rancid batter in my cup expecting me to use it. The ONLY positive I have to say is that when we woke up the next day and requested a new room because if was light enough outside to see all the mold, the lady at the front desk was helpful and very kind and took it seriously and moved us rooms. If we hadn't booked through a third party, and already paid, I would have high tailed it out of there on night one. Never ever again!

Family_with_children

2/10

Poor

11 Jul 2026

Sherman

The hotel was not as described, the air in our room did not work well its like they have it set on a timer so we were hot over night then it kicked on/off in the day time starting at 6am they had no maintenance staff on sight to check the air,we.were told he was coming in at 11pm the floors are buckling from water damage,our other room had water leaking on the floor supposedly from water condensation from the a/c unit,the breakfast was not as you would expect just basic.. the pool area had a big hole in the window from outside didnt look safe at all,basic amenities like they just bougnt from the dollar store there were skeptical guesses at the hotel didn't really feel safe.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Geraldine

Very convenient

Family

10/10

Exceptional

30 May 2026

Mikiko

Everything was clean and nice

8/10

Excellent

25 May 2026

Ta'Marion

The room I stayed in was very well-put and clean. And I really enjoyed the kind staff who worked there

Friends_and_family Family

8/10

Excellent

25 May 2026

Dywane

Room very clean. Comfy bed. A/C was very cold, had to turn the temp. up a bit

Self

8/10

Excellent

25 May 2026

Dywane

clean. easy to get to. very centrally located for my needs.

Self

6/10

Pleasant

21 May 2026

Pamela

The room was nice, A/C worked good, needs are comfortable. I guess that is the important part. Unfortunately, our soldier graduated and wanted to relax in a pool, so we chose this motel, but the pill was closed the entire time for maintenance. It's the end of May and very hot out, you would think they would maintenance earlier in the year or at the very least state the the pool is closed. They had drink machines that were out of everything and didn't even have water as an option anyway, just soda. The machine took my money and then I found out the machine was empty, but never got my money back. I told the front desk and they said they would look into it but it never got refilled during my stay nor did I get my money back. These things are also important to guests, so for these reasons I personality won't stay at this location when I come back.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Alvin

Everything was great everyone was helpful and polite.

6/10

Pleasant

18 May 2026

Emile

The staff were fantastic. The lady at the front desk was so warm and welcoming and friendly and the lady who runs breakfast in the morning makes you feel like you're at your grandma's house. She is lovely!
The only reason we book this hotel was because of the indoor pool for our daughter. But when we arrived the door to the outside had had the glass broken out of it. We were there for 3 days. The glass was never cleaned up nor the door fixed nor the pool opened. That was very frustrating. The TV in our room did not work. We tried switching out the remote and that was not the problem but it was late at night so we just went to bed. The light switch in the bathroom was not set in flush and when we flipped it on the light sparked. We did not use that light again. The next morning I told the front desk about the TV and the light switch and they moved us to a different room which I appreciated.
The rooms were clean as well as the bedding. However in the second room when we opened the pull out couch, the mattress had some pretty grotesque huge stains across most of it. It looked like faded dried blood that they tried to get out but couldn't so they flipped the mattress over to the wrong side.
The 'gym' was subpar but better than nothing but no water source in the gym or easily accessible in the lobby area.

Friends_and_family Family

10/10

Exceptional

07 May 2026

kimberly

Just needed to sleep purpose was met

Self

6/10

Pleasant

16 Apr 2026

Bennie

There was a wet musty smell in the hallway. Smelled as if the carpet was wet and wasnt dried properly.

10/10

Exceptional

12 Apr 2026

Erica

The front desk staff was so polite and addressed the room issue immediately! The staff that was present for breakfast treated my daughter like their own, they assisted her with preparing her waffles and spoke to every single person that entered like they have known them forever and welcome daily. The room was clean and fresh towels brought daily. The pool was clean and warm and utilized by multiple families!

I would definitely stay again! Thank you for a pleasant stay!

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Mary

I had no complaints.

Family

2/10

Poor

30 Mar 2026

brenda

Not app

6/10

Pleasant

13 Mar 2026

Nicole

The wifi absolutely does not work. My toilet seat was coming off and when I told the receptionist she looked annoyed and asked if I could fix it. I tried tightening the screws, but they're stripped. Ice machine was broken. There was a rip in the comforter and my foot kept going into it. But, room was mostly clean. Our socks turned a different color pretty fast from the floors. Pillows and beds were comfortable. Today was checkout and waited for 10mins for water in shower to warm up. Then gave up and the fridge on the lowest setting froze everything.

6/10

Pleasant

10 Mar 2026

Robert

Yes

Self

4/10

Poor

07 Mar 2026

Linda

Shower handle broken and A/C didn’t work.

Family

6/10

Pleasant

28 Feb 2026

James

The house keeping staff do not appear to understand their assignment. The toilet bowl had urine on the rim when we arrived. After our first night they replaced our bath towels and removed the bathroom trash but did nothing else.
On the other hand, the front desk and breakfast staff were extremely friendly and helpful.

Family

10/10

Exceptional

06 Feb 2026

Tara

Was nice

Business Family

8/10

Excellent

01 Feb 2026

Brittany

The fy were great to work with

2/10

Poor

18 Dec 2025

Shawna

Horrible, not safe. Broken shower, broken tv, dirty bed sheets, no toilet paper

Business Family_with_children

2/10

Poor

11 Dec 2025

Chunika

Bed bugs

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

America

Great variety for breakfast

Family

2/10

Poor

09 Nov 2025

Viridiana

There was bed bugs in my bed and I didn’t get a refund for my stay I didn’t get a new room nothing was resolved.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Patrick

Best value I’ve ever found for n Expedia. Spotless room, amazing staff!

Business Family

10/10

Exceptional

31 Oct 2025

Jimmy

Room very clean staff was great

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Mike

Good parking, friendly staff and close to restaurants and highway

Self

10/10

Exceptional

25 Oct 2025

Shania

There is a smoke smell in the building. There were stains on my bedding. The staff was nice I was able to check in smoothly.

Leisure Self

6/10

Pleasant

20 Oct 2025

Rebecca

it was nice and quiet

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Tamra

The staff was very kind and helpful.

Business_and_leisure Family

4/10

Poor

23 Sep 2025

Bryan

Asked for Early Check in. They told me no problem. Showed up and had to wait 2 hours for the room because they “didn’t have towels”. Ok. Got in the room, couldn’t work the blinds, just figured it was my fault. Turns out they were remote and broken so the room was always dark. Went to bed and thought it was wierd there were three sheets an no comforter. Froze my ass of the first night but my kid in the next bed said he was fine. Turns out they only gave me the comforter cover not the actual comforter that goes in it. I called the desk to ask if they could send up on and they told me I would have to change rooms if I wanted one??? Crazy is an understatement at this point. The shower. Went from Luke warm to cool, never actually hot. The ice machine on my floor was broken. It’s not like any one thing was terrible, but when you add them up it like who is the adult in charge of this place:

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

MINDY

Was hoping the indoor pool was open and it was closed for my whole 2 night stay

Leisure Family

8/10

Excellent

22 Sep 2025

Jean Richard

Quiet

6/10

Pleasant

19 Sep 2025

Michael

The rooms were okay. The morning staff were very nice and friendly. However the evening desk clerk needs an attitude adjustment. I showed up with my reservation for one room with a king and one room with two queens. He told me the reservation he received was for two rooms with a king. I showed him my reservation that specifically showed one room with two queens. He didn’t care and told me I would have to call Expedia. I could cancel if I didn’t want the room. Lucky for me the person behind me cancelled a room, which was a room with two queens. So instead of swapping the rooms, he charged me a $15 as an upgrade. I would have walked but it was 9pm and I had just driven 15hrs

Leisure

4/10

Poor

14 Sep 2025

Danielle

The bed wasnt bad but the pool was disgusting there was mold on the floor, they ran out of coffee, breakfast was a joke.

Partner

8/10

Excellent

10 Sep 2025

George

Have stayed here on 3 occasions while visiting my son at Ft Benning. Very economical and comfortable. Other guests are typically staying to visit their families and nice to visit with during breakfast.

Leisure Family

10/10

Exceptional

09 Sep 2025

David

All good

2/10

Poor

09 Sep 2025

Herrada

When we arrived, the 2 rooms we had been assigned had been used and dirty, then we went to another set of 2 rooms, and the same situation occurred only this time, the air conditioner had been broken down and the bathroom had been used and the one bed closer to the bathroom had been slept in already. There were beds unmade in 2 rooms out of the 4, bars of soap open and in the tubs, shower curtains filthy and old, towels on the bathroom floors used, bed sheets have bad stains, the bed skirts and box springs badly stained, the room floors were dirty, looked like they were not swept or mopped, extremely dirty carpets in the hallways, beer caps and dental floss sticks and all kinds of garbage everywhere, the elevators are filthy inside, looks like they haven't been cleaned in months or years, the buttons on the elevator are filthy, and the entry to the rooms, I had to start the cleaning there because it was so dirty. I tried to contact management and noone responded still until today. I WANT A REFUND, I HAVE NEVER EVER HAD SUCH A BAD EXPERIENCE IN A HOTEL, I didn't even go in the pool or exercise room for the fact that I was afraid I would catch something. HORRIBLE HORRIBLE EXPERIENCE

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

Lisa

The hotel had a musty smell. We got inside the elevator, and the smell was worse. We got up to the 2nd floor, and the smell did not get any better. When we got to our room, as soon as we opened the door, it had a very strong odor, like musty but also like cigarette smoke. So, regardless of the no-smoking sign, the room smelled like smoke. The smell was overbearing. We went downstairs to request another room, and the attendant was very nice about it and thought the smell was like the \"perfume\" they use, but I told him it was not perfume. We got another room on a different floor, and the room was a lot better.

Leisure Partner

8/10

Excellent

28 Aug 2025

Debra

Internet was a little spotty. Rooms were clean and staff was friendly.

Leisure Family

10/10

Exceptional

25 Aug 2025

Demitric

I HAD A GREAT STAY

Business_and_leisure Friends

4/10

Poor

18 Aug 2025

Stacy

When we checked in and given 1 key card for 2 ppl to share, the first room was not cleaned at all. The second room had long fake hair on the bathroom walls. The third room was cleaned but not to my liking.
I made the reservation for this hotel bc the pictures of the hotel showed a deep tub. We asked about a room with a deep tub the staff member blamed Expedia for false advertisement. It was the hotels we site that I seen the picture.
The Continental breakfast was absolutely terrible. The coffee and hot water machine did not work. I went for orange juice. The one was clear ish and cloudy. The second one was soured. We had to eat somewhere else and spend money we didn't budget for.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Mike

Had issue with staff that could not understand that my I.D. shows my full name versus the name on the reservation. The smell of marijuana was throughout the hotel. It wasn't the cleanest place I have been in.

Self

2/10

Poor

13 Aug 2025

Verified traveler

Roach hotel

Absolutely filthy- toilet was clogged and it took a while to get anyone to come with plunger. Pool was dirty. Elevators sounded like they will break down at any time. Breakfast was horrible. I do not recommend this place! Roaches were seen.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Kelly

Was a really nice check in

10/10

Exceptional

29 Jul 2025

Alicia

Shout out to Vicki at the front desk. So much respect shown by all the staff. Staff was very polite and friendly. Rooms super clean, beds where super comfortable.

Business_and_leisure Family

2/10

Poor

21 Jul 2025

Verified traveler

Bed bugs!

Bed bugs! Bed bugs everywhere and they didn’t want to change our room. Drape Checked out of there.

Friends_and_family Family

6/10

Pleasant

16 Jul 2025

Raylene

It was nice but I just think they don’t clean the rooms that good

Family

2/10

Poor

16 Jul 2025

Latoya

Horrible. Would not recommend. No washcloths or towels at 8:30 in the morning. The front desk/manager is very rude.

Family

10/10

Exceptional

14 Jul 2025

Adriana Alejo

Good place to stay easy freeway access

Leisure Self

2/10

Poor

28 Jun 2025

Charles

Don’t Stay Here

We had two rooms and both were absolutely disgusting. Hair on the floor, white powder substance on a chair and a large blood stand. At the free breakfast the yogurt we grabbed was spoiled and a fly flew out trying to get a bagel. We checked in really late and had no options but stay, they gave me a broom to clean our room so we could sleep. The beds were hard and awful. Perspective though, while at breakfast we were talking to another guest who said the place next door was crawling with bugs and this place was “much better”.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Fredy

Good staff

Leisure Family_with_children

4/10

Poor

19 Jun 2025

Pamela Bailey

Location

Business Family

6/10

Pleasant

09 Jun 2025

Madeline

The service was good but could have been cleaner. The elevator had a musty smell, there was an eaten chicken bone on top of the microwave & the shower curtain had alot of mildew on it which in turn made the bahroom smell. The humidity vent to the bathroom was also so dirty that the dust was pretty much blocking the air vents. I guess you get what you pay for bc it was not expensive but i would NOT stay here again.

Leisure Family

10/10

Exceptional

07 Jun 2025

Joy

Staff was very friendly and Mrs
Vicki was very pleasant to my sister's and I. Cleaning was great has well.

Joy

Leisure Family

10/10

Exceptional

30 May 2025

Paulette

I would go back there again

Leisure Family

8/10

Excellent

26 May 2025

Maria

Great place to stay if you are visiting Ft. Benning. It’s a short and direct drive to the base and to downtown and other attractions.

Leisure Partner

4/10

Poor

20 May 2025

Allison

The photos are of a well appointed hotel. The a/c leaks into the room. The wall plugs won't stay plugged in. The pool is very hazy,and stinks of chlorine. To add to this the parking lots was being sealed so we had very limited parking with no handcap spots.

Leisure Partner

8/10

Excellent

29 Apr 2025

Jenn

Friendly staff, and great clean room! Definitely a good value! Would stay again!

Leisure Self

8/10

Excellent

28 Apr 2025

Jill

Water temperature of pool perfect, nice and warm, although, no seating around pool area. Very easy to miss entrance to parking lot of property, and not so easy to just turn around

Leisure Family

10/10

Exceptional

28 Apr 2025

Barry

Teaching History

Experience was great. Very friendly staff and was close to Fort Benning where we had to be at a fair price.MY son wanted to see a real King Tiger Tank from World War II. and it is the only one in the USA. Well worth the trip for there are many pieces of armor there from all countries. It is only one to the public a few times a year. Check out Fort's visitor center for when availability.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Subriea

It’s very clean. And the staffs are amazing

Partner

6/10

Pleasant

21 Apr 2025

sam

THERE WAS NO HOT WATER FOR THE TUB OR THE SINK. VERY LUKE WARM, ONLY. CREDIT ME $10 TO SEE WHAT YOU MADE OF.

Leisure Self

2/10

Poor

20 Apr 2025

Brittany

Room 207 door do not close properly had to do latch to keep someone from just walking in towels was a big issue

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Quintin

The workers had very good hospitality

8/10

Excellent

19 Apr 2025

Michael

.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Chad

Enjoyed our stay thanks

10/10

Exceptional

06 Apr 2025

Ruth

I like the areas

6/10

Pleasant

23 Mar 2025

Kristen

The bathroom in our room were dirty and smelled, shampoo not refilled even when asked.

Leisure Family

10/10

Exceptional

21 Mar 2025

Sergio

Good stay

6/10

Pleasant

16 Mar 2025

Martha

This was a average at best. Very disappointed at how unclean the bathroom was. The property is in a good location. The receptionist never stood up to check us in. Did not feel like we were important. It was quiet and beds were comfortably.

Leisure Family

10/10

Exceptional

15 Mar 2025

Misty

Friendly staff and very clean. Would stay again if in the area

Business

8/10

Excellent

14 Mar 2025

Jenn

Really enjoyed this hotel! Great bed and clean room! Staff was very friendly and helpful! Just wish the hotel had a more obvious entrance.

Leisure Self

2/10

Poor

13 Mar 2025

Eva

It was a horrible night ! We didn’t sleep at all because the customers at the next room to us made such a terrible noise till 2 AM . We call the front desk and there was no response. We never again will book this hotel ! Absolutely disgusting and we are very disappointed !

Leisure Family

10/10

Exceptional

13 Mar 2025

Marian

Nice.

Nice hotel, decent parking and great breakfast. The room was clean and comfortable.

Partner

8/10

Excellent

10 Mar 2025

Tanya

We really enjoy this hotel and plan to go back..

Business_and_leisure Partner

10/10

Exceptional

09 Mar 2025

Jonathan

10/10

Business_and_leisure Family

2/10

Poor

02 Mar 2025

Shaun

If you like someone else's hair all over the place, you can stay here. Customer service was horrible and night shift attendance carry a bad attitude

Friends_and_family Friends

10/10

Exceptional

19 Feb 2025

Jonathan

It's a decent place to stay for a reasonable price.

Business_and_leisure Family

8/10

Excellent

01 Feb 2025

Derek

Consteuction going on. Area around hotel wasnt appealing

Leisure Self

4/10

Poor

31 Jan 2025

Laurie

Disappointed

Very disappointed. Chose for indoor pool. It was freezing. Not enough breakfast for guests.
Very clean but left a lot to be desired.

Friends_and_family Family

8/10

Excellent

17 Jan 2025

Annette

What i like is the place was quiet and the room was spacious and comfortable

Business_and_leisure Partner

2/10

Poor

02 Jan 2025

Carol

Hotel was under renovation so it was noisy dusty and if I knew this I would’ve never stayed there

Friends_and_family Family

2/10

Poor

31 Dec 2024

Patricia

Black hair all over bed pillows sheets.stained comforter.terrible breakfast

Leisure Family

8/10

Excellent

18 Dec 2024

Daryl

Ok

Business_and_leisure

2/10

Poor

17 Dec 2024

Wendy

Found pills on the counter in the bathroom. Green tissue stuffed in the peep hole.
Disgusting. Took pictures as well

Leisure Self

2/10

Poor

17 Dec 2024

Matthew

Breakfast was awful. It was empty for awhile. Tv in the room wouldn’t connect to anything. Bed was made back up but trash and wet towels remained. Overall will never come back to this hotel chain again!

Leisure Partner

2/10

Poor

17 Dec 2024

Heather

They were under construction. It was crazy, they were painting in the hallways so the rooms smelled all night of paint. There was plastic on the floors for the paint/construction, I assume, but it wasn't really clear what they were doing? Then the breakfast was a joke. There was no coffee, the waffle machine was there but not working. They also had a juice machine that was not working, because of construction. They made only a small amount of sausages, eggs, and biscuits. When I went to toast the bread (as the only real breakfast choice) the toaster wasn't working either and the guy had to keep plugging it in and unplugging it. It was honestly terrible.

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Alexander

Uno Night

Very friendly customer service upon check in. Hotel and staff are extremely nice and friendly.

Self

8/10

Excellent

27 Nov 2024

Charleen

The property was good, they were in the middle of remodeling. The staff was very accomodating.

Leisure

6/10

Pleasant

16 Nov 2024

Dallas

No chairs in pool area. Breakfast was a bit of a let down (under cooked food, badly mixed waffle batter). Place seemed to be under renovation, so things should improve.

Leisure Family

10/10

Exceptional

13 Nov 2024

Heather

Nice place

Business_and_leisure

6/10

Pleasant

11 Nov 2024

John

Construction on rooms happening all day

Leisure

2/10

Poor

09 Nov 2024

Beatrice

Room dirty, smelled like urine, poor complimentary breakfast. Hotel was accessible without room key (unsafe).

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Cassie

It was a really nice stay overall. We were a bit disappointed that they didn’t have a jacuzzi like it shows in the picture. The shower also doesn’t have very hot water, it was warm though. They made up for it though in service. Very nice people there & yummy breakfast. When they ran out of food because we went down late, they offered to make more. Overall a good experience:)

Leisure Partner

2/10

Poor

03 Nov 2024

Lee

Room not ready even 1.5 hours after check in time. Breakfast lacking. Non working ice machine. Would not book this chain again.

Business_and_leisure Family