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Quality Inn Phenix City Columbus

Columbus - AL · United States

600 Martin Luther King Jr. ParView location

7.4/10Very good489 Reviews
Cleanliness7.6/107.6
Service8.6/108.6
Comfort7.8/107.8
Condition7.2/107.2
Location8.0/108.0
Neighborhood7.8/107.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Phenix City Columbus

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Quality Inn Phenix City Columbus hotel in Phenix City, AL is a pet-friendly hotel just minutes from downtown Phenix City and five miles from Fort Benning.

Hotel amenities include free WiFi, free hot breakfast and an outdoor pool. All guest rooms include microwaves, refrigerators, hair dryers and coffee makers.

Read more about this hotelShow less

Located in Phenix City, Quality Inn Phenix City Columbus is within a 5-minute drive of Canterbury Health Care Facility and Girard Historic District. This hotel is 1.4 mi (2.3 km) from Phenix City Amphitheater and 1.7 mi (2.8 km) from Woodruff Riverfront Park.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Phenix City?

This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:30 AM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Optional fees
    • Pet fee: USD 25 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Canterbury Health Care Facility 1.4 km / 0.9 mi
Girard Historic District 1.4 km / 0.9 mi
Phenix City Amphitheater 2.3 km / 1.4 mi
Woodruff Riverfront Park 2.7 km / 1.7 mi
Columbus Georgia Convention & Trade Center 2.8 km / 1.7 mi
RiverCenter for the Performing Arts 2.9 km / 1.8 mi
Coca-Cola Space Science Center 3 km / 1.9 mi
Springer Opera House 3.1 km / 1.9 mi
Asbury Park Lake 3.2 km / 2 mi
Chattahoochee Promenade 3.3 km / 2 mi
Chattahoochee River 3.4 km / 2.1 mi
Columbus Historic District 3.5 km / 2.1 mi
Upper Twentieth Street Residential Historic District 3.5 km / 2.2 mi
Ma Rainey House 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Bellboy serviceExtra charge
  • Hotel safe
  • Luggage room
  • BBQ facilities
Show 12 more facilities & services
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Breakfast
  • Picnic
  • CanoeingExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BED • 1 Bedroom • 20 m²DBL.1B
    DOUBLE ONE BEDPhoto unavailable9 photos

    Quality Inn Phenix City Columbus

    DOUBLE ONE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Room amenities

    • Hairdryer
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 20 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable8 photos

    Quality Inn Phenix City Columbus

    DOUBLE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • Bathroom: 1
    • Hairdryer
    • TV
    • Radio
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 20 m²QUA.2B
    QUADRUPLE TWO BEDSPhoto unavailable8 photos

    Quality Inn Phenix City Columbus

    QUADRUPLE TWO BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Room amenities

    • Hairdryer
    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable11 photos

    Quality Inn Phenix City Columbus

    SUITE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Hairdryer
    • Radio
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Quality Inn Phenix City Columbus

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Hairdryer
    • Radio
    • Tea and coffee making facilities
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable8 photos

    Quality Inn Phenix City Columbus

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • Radio
    • Fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 20 m²SUI.ST
    SUITE STANDARDPhoto unavailable11 photos

    Quality Inn Phenix City Columbus

    SUITE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Radio
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Quality Inn Phenix City Columbus

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Phenix City Columbus

7.4
Very good
489 Reviews
Cleanliness
7.6 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
8.0 /10
Neighborhood
7.8 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Lisa
Pool was down for 3 days, breakfast was minimal
4/10
Poor
22 Jul 2026
Tabitha
Here's a more polished and professional version of your hotel experience:

Our hotel room was in poor condition and did not meet basic expectations for cleanliness or maintenance. The carpet was dirty, heavily matted, and appeared as though it had not been properly cleaned in quite some time. The chair in the room was torn and badly worn, the telephone was broken with the cord disconnected, and the framed artwork on the wall was damaged and appeared to be on the verge of falling.

When we reported the broken phone to the front desk, we were told there were no replacement phones or other available items, which suggested that either every room was occupied or that the hotel had no adequately maintained replacements available. Overall, the room showed significant signs of neglect, and the condition of the furnishings and fixtures made for a very disappointing stay.This version is appropriate for a hotel review or a complaint requesting resolution.
Friends_and_family Family
6/10
Pleasant
20 Jul 2026
Grenda
Staff friendly helpful. The room was falling apart; broken lamps, sink fixtures missing, window curtain falling from windows, at first TV didn’t work. The bed blankets need a dry cleaning. The desk chair was torn.
Lobby furniture old, the cloth looked unclean. The pool was covered first day.
There was a bad chemical odor in the room .
I would never recommend this location.
Partner
10/10
Exceptional
18 Jul 2026
Ricardo
The breakfast should upgraded. Overall it was decent at best.
Family_with_children
6/10
Pleasant
12 Jul 2026
Yvonne
The staff was very nice. The property was nice and clean. The rooms need to be repaired. The bathroom floor tiles were all cracked up and weak. The beds were not that comfortable. However it was very clean.
Family_with_children
2/10
Poor
07 Jul 2026
LaShonda
The staff was amazing. She did everything to accommodate us. Room was bad. She moved us three times and nothing was great. We had roaches in our room. Our carpets was nasty and it was a bunch of mildew smell in the room. I raped that zero need to be updated.
Friends_and_family Family
8/10
Excellent
27 Jun 2026
Jay
Overall the hotel and staff were very good. The hotel is older and somewhat dated, and the location was not our first choice but it worked for this last minute ‘family emergency’ trip (w/ pets). We were a little disappointed with the included breakfast: only a very few continental breakfast staples were offered - no meat option - and the menu offering did not change the five days and four nights that we stayed. Very affordable hotel pricing and the pool was refreshing!
Friends_and_family Family
2/10
Poor
24 Jun 2026
Annette
Front lobby looked and smelled great, I wish I could say the same about the room. As soon as you opened the door a bad odor from the carpet hits you. Room was not cleaned well, needs major updates and cleaning. My breaking point was when I found roaches in my room. I ended up checking out 3 days early and finding a new place to go. Staff was friendly
Partner
2/10
Poor
17 Jun 2026
Yeah
The room smells really terrible.
Self
8/10
Excellent
14 Jun 2026
Melissa
This is a great place to stay with your family
Family_with_children
10/10
Exceptional
07 Jun 2026
Liliana
Excéntrico tranquilidad , ambiente acogedor … muyyyyy buena limpieza A*
Partner
8/10
Excellent
30 May 2026
Nancy
.
10/10
Exceptional
25 May 2026
Jake
Great for what it is, just spent the night. It was clean and that's all I needed.
Self
6/10
Pleasant
22 May 2026
Rhonda
Definitely a place worthy of less than $100/ night. 2 star is well earned. Staff were superb. Breakfast seriously lacking. Quiet area a nice plus. Worn out carpeting. Updating Definitely needed.
Family
10/10
Exceptional
22 May 2026
gang
Breakfast is good
10/10
Exceptional
20 May 2026
Paula
Our two night stay here was awesome. Our television wasn't working and the front desk manager replaced it immediately. Everyone was really nice and great customer service.
Family
6/10
Pleasant
19 May 2026
Sharon
The hotel is getting old and need to be renovated. Its has nice staff and very professional.
4/10
Poor
24 Apr 2026
Nancy
The ac was terrible in our room. It would cycle on and off throughout the night and i did not like the bedding on the bed. Whoever heard of putting the blankets over the comforter. Another problem was we could not get Tv to work. The third problem was the shampoo bottle was empty in the shower and there was no soap in tge bathroom either. By the sink there was a thing of lotion on wall, but still no soap. Very unsanitary. One of the lamps by the bed was also broken and just dangling off the wall. Also it was very noisy most of the night.
Partner
6/10
Pleasant
21 Apr 2026
SALLY
Can’t close the bathroom without struggling. The floors are curved (bulged/not level) tip down between bed and entertainment where refrigerator and microwave are. The walk way between them are very narrow. I fear for future guests where they can get hurt if the entertainment falls on them
Partner
2/10
Poor
14 Apr 2026
Michae
Room 228 is ate up with bed bugs I come home with bites all over my body I will never stay here again and will be contacting the property about this disgusting mess
Partner
2/10
Poor
11 Apr 2026
Stacey
Rooms, especially bathroom needs updating. Check in slow, staff gathering outside of guest windows talking loudly very disrespectful.
My stay is rated as a one an done!
10/10
Exceptional
29 Mar 2026
Thomas
Breakfast was lacking basic coffee bar with pancakes and cereal. Room very clean and well kept
Self
10/10
Exceptional
22 Mar 2026
Larry
Clean room, bed was awesome, great location for the Pro Am Archery tournament. The staff at the front desk were so helpful and friendly. One if them came to our room to check our remote. Parking was great!! Breakfast was good.
Partner
10/10
Exceptional
20 Mar 2026
Renate
Friendly staff, clean rooms, good condition.
Partner
8/10
Excellent
15 Mar 2026
Alicia
Room was gud and perfect I think yall should upgrade the tv
6/10
Pleasant
05 Mar 2026
Courtney
Uhmmmm, the staff is great! But the overall cleanliness needs huge improvement. If there is mold on a seal you should probably fix that, also if an end table is basically rusted out probably time to get a new one.
Partner
4/10
Poor
04 Mar 2026
Pat
Sad
Partner
10/10
Exceptional
02 Mar 2026
Pamela T
Friendly staff
4/10
Poor
26 Feb 2026
Brent
There was a roof leak right outside our door, had to step around the bucket to get in. The bed had some hairs in it. The floor was tile but when we walked in it was wet with condensation, took hours to dry , the hot water temperature was turned so low, it was just a lukewarm shower at best, and the sink pressure was pitiful. Overall I wished we had booked somewhere else.
Partner
10/10
Exceptional
17 Feb 2026
Cynthia
The staff was friendly n greeted with a smile n a hello. The room was clean n bed very comfortable
Self
10/10
Exceptional
04 Feb 2026
Coretha
The clean room, amenities and breakfast.
Partner
6/10
Pleasant
31 Jan 2026
Merrill
Arrived on a cold night, heat was not on in room. Bathroom door did not close.
Partner
10/10
Exceptional
30 Jan 2026
Dyquarius
Yes very clean
10/10
Exceptional
17 Jan 2026
TequashonJula
Yes
Leisure Family_with_children
2/10
Poor
17 Jan 2026
Metellus
Didn’t know the room was at the very end of hall and all night long someone was walking back and forth slamming washer and dryer and then when they finally went to bed after 12am the door down stairs must been broke because at 5:30 am to 6am all I heard was the door open and slamming shut , and then there was the room at first glance it looks great but the bed is extremely hard, tossed and turned Al night and the toilet paper holder is pulled completely away from the way and the tub had debris in the drain I sucked it up and told myself it was a great experience because I would never stay here again and this is actually my second visit the first time was great but this time canceled that
Business Partner
10/10
Exceptional
01 Jan 2026
kathleen
Yes
Family
6/10
Pleasant
07 Dec 2025
Timothy
The room was pretty clean, but really needs some upgrades!
Leisure Partner
2/10
Poor
29 Nov 2025
Richard
Where to begin. The hotel had NO elevator, The bathroom door would not lock, The bathroom door would get stuck on the floor and you'd have to kick it to get it to open fully, the bed was hard as a rock, there was no carpet, only cheap vinyl mat, the water in the shower would NOT get hot at all, the air conditioner barely worked, the bedside outlets one side didn't work at all and the other whatever you plugged into it would just fall out, the wifi was terrible. Over all a future hard pass for this hotel. 0/3 for \"Quality\" Inn so far this month.
Business Self
6/10
Pleasant
14 Nov 2025
Amy
Lights not working, tv not working, gunk in the shower. These issues were corrected before our second night. Bed was comfortable. Plenty of hot water.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
william
Very clean
6/10
Pleasant
03 Nov 2025
Chris
Sink in the room barely drained. There were multiple stains on carpet and a burn mark on the desk chair.
Leisure Family
2/10
Poor
02 Nov 2025
Pam
The people in the room above us keep us awake for two night. Called the front desk and reported it. It would stop for about an hour and started back up. The hotel REFUSED to give credit for part of the stay.
4/10
Poor
01 Nov 2025
Joshua
Front desk staff was good. Room was disappointing. Roaches, mold on shower curtain, and walls have no sound proofing at all. Also on the first night we notified the office that our tv was dark over half the screen. Never fixed. Dirty bath cloths, also the phrase free breakfast should never be associated with this hotel. We will not stay at this location again
Friends_and_family Family
8/10
Excellent
20 Oct 2025
Amy
Room was large enough. Hard to cool the room down when the curtains cover the A/C. Front desk needs to review the ADA laws for service dogs.
Business_and_leisure Pet
8/10
Excellent
19 Oct 2025
Joey
I've stayed here before a couple of times when I'm playing in the civic center. Room is always clean. Bed is always in the middle of the road. Parking is easy..
Friends_and_family Family
8/10
Excellent
18 Oct 2025
James F
The room was extremely cold and other turning a/c no way to warm the room. The refrigerator did not work. Our room was olddirty and extremely run down; curtains were droopy; lampshades were lopsided. I understand we travel our pet but he is well trained. The only positive thing was the young lady checking us in was quite friendly.
10/10
Exceptional
17 Oct 2025
Zelda
We had to wait at check in for at least 10 min before someone came to the counter. She apologized, said she was helping someone. We did not have breakfast, other than that no problems, decent place to stay.
Leisure Family
8/10
Excellent
15 Oct 2025
Tedd
Great staff and located close to stores and restaurants.
Leisure Self
10/10
Exceptional
15 Oct 2025
Thomas
Great
Business
8/10
Excellent
12 Oct 2025
Fortson's Logistic
Ok
Business
8/10
Excellent
11 Oct 2025
Brandon
Excellent
2/10
Poor
06 Oct 2025
Yaritza
Bloody sheets and roaches
Leisure Family
10/10
Exceptional
05 Oct 2025
Melissa K
Air conditioning in 128 struggled a little…it didn’t seem to cool well, but with my service animal, I appreciated being right by the outside door in 128.
Leisure Partner
4/10
Poor
28 Sep 2025
Lori
Room smelled like cat pee. Bed was the most uncomfortable bed I’ve ever slept in. The shower didn’t drain properly. Cockroaches in the hallway. And people partying in the parking lot after hours.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Melissa K
My stay was great, I just wish there were more hot breakfast items.
Leisure Pet
10/10
Exceptional
27 Sep 2025
Julie
Rooms were nice, good size...a little beat up, but it's to be expected.Bed was super comfy!

The AC was LOUD! The outlets are so loose, nothing stays plugged in!

Breakfast was okay... it had cereal, oatmeal, bagels, muffins... the pancake maker was broken. Would have liked bigger cups for coffee, but it was good.

I was a little disappointed that they didn't offer bottled water or coffee during the day or evenings. And that the vending machines weren't working (and not full) but they were waiting on the guy to fix it. Also, the detergent and fabric softener dispenser was out of order, which was difficult without having a store nearby. The gas station next door was convenient- a little sketchy for some.

Employees were friendly.

Overall, I would definitely stay here again... clean, comfortable and a great price!
Leisure Self
8/10
Excellent
22 Sep 2025
Kelly
It's was very nice. Friendly staff. The breakfast wasn't much
Friends_and_family Family
8/10
Excellent
18 Sep 2025
Robert
Good
Business
10/10
Exceptional
15 Sep 2025
Melvin

Outstanding

outstanding, pleasant staff, great front desk gal. Just all around totally impressed. Will surely return in the spring on our travels. Melvin and Della Sloane
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Janviere
Great little place that is conveniently located near Ft Benning. Rooms are big, roomy, and clean. Staff is kind and helpful!
8/10
Excellent
17 Aug 2025
Terri
The property was clean, comfortable, and the staff is helpful and kind.
Leisure Family
4/10
Poor
03 Aug 2025
William
Bed was to soft, bugs in the room, light falling off the wall and floor was dirty. Food was very limited.
10/10
Exceptional
03 Aug 2025
vincent
Thanks
Leisure Self
10/10
Exceptional
03 Aug 2025
Larry
Very friendly staff. Hotel is kept very clean, they came in and cleaned the room and got fresh towels. We will be coming back.
Leisure Family
2/10
Poor
17 Jul 2025
Natalia
asked for towels for two days and never got them
Business_and_leisure Self
10/10
Exceptional
06 Jul 2025
Winona

Ok

We like the motel it was very nice and clean could use the better breakfast bar they mightn't improve on that
Friends_and_family Family
6/10
Pleasant
04 Jul 2025
Verified traveler
My stay was good, i only wish the door wouldve locked more and only 2 the lamps worked. The staff was friendly.
Friends_and_family Family
6/10
Pleasant
24 Jun 2025
Robert
Mold on the window and the all the where so loose that nothing would stay plugged in. Had to move out the bed some to get to a usable plug-in. Besides that the lady at the front desk was nice and the room was pretty basic.
Business Partner
6/10
Pleasant
20 Jun 2025
Rio
It was okay with one night.
Leisure Family
4/10
Poor
20 Jun 2025
Timothy
My son was sleeping with me in room 107, in the bed closest to the door my son slept and suddenly had bites on his arms and legs. I was so upset we just left without a word to the front desk on the second day. I had forgotten to take pictures of my son’s arms and legs but to the say least we will never stay at this hotel again. The noise in the room above made things more difficult to relax.
Leisure Family_with_children
10/10
Exceptional
16 Jun 2025
Robin
We rented 3 rooms.. When we first got there the fridge didn't work and they moved us 2 doors down. that was the only problem we had. And the lady came right up and gave us the other key. It smelled great and looked clean. Would stay again. Only thing was, no elevator so being there was 3 groups we had a lot stuff but would stay again
Leisure Family_with_children
8/10
Excellent
08 Jun 2025
Robert
The area around the hotel didn’t seem very safe. Our family had an issue with an unstable man smoking pot in the smoking area and made us nervous.
Leisure Pet
10/10
Exceptional
02 Jun 2025
Kathy
Easy access. Available parking. Pool breakfast but please take the waffles pics off the wall when you only have pancakes. Thanks.
Leisure Family
10/10
Exceptional
28 May 2025
Wanda S.
The price was so reasonable, I was skeptical about the facility. This was one of the cleanest, safest hotels I have ever stayed in. It was walking distance to great restaurants and shops.
Leisure Partner
10/10
Exceptional
21 May 2025
Robin
Friendly
Leisure
10/10
Exceptional
27 Apr 2025
James
Rooms never got cleaned and air condition unit didn’t blow cold air
Leisure Family
10/10
Exceptional
07 Apr 2025
victoria
The staff was so kind and helpful
Business_and_leisure Partner
8/10
Excellent
27 Mar 2025
Natalie
I like the price and it’s close to my daughter, but I wish they had a better breakfast.
Friends_and_family Family
10/10
Exceptional
11 Mar 2025
vincent
The host slice reception very polite, and helpful. Rooms were clean. No place to stay
10/10
Exceptional
05 Mar 2025
Gilbert
Great stay.
Business Self
8/10
Excellent
18 Jan 2025
Metellus
Was a decent stay would book it again
10/10
Exceptional
22 Dec 2024
Ronald
Overnight stay.
Partner
10/10
Exceptional
16 Dec 2024
Verified traveler

Very comfortable stay

I was there for only night. The check in clerk was nice helpful n friendly. My room was on the 2nd floor n the hotel didnt have an elevator. I was nit able to use the stairs so she put me in her handicap room on the first floor. Thank you for doing that
Partner
2/10
Poor
05 Dec 2024
Mary
I am disabled. The staff was rude. They wouldn’t help me even when the luggage cart fell on to of me in the parking lot. They rushed me to get out and then charged me $250 after I left because I had to slide the mattress off the frame to get something and couldn’t push it back!
Self
6/10
Pleasant
24 Nov 2024
Amber
The room wasn’t very clean and the lamps shades were broken and the thing was hanging off the walls.
2/10
Poor
21 Nov 2024
Shakira
It was dirty the room even the bathroom
Leisure
6/10
Pleasant
16 Nov 2024
TYRONE
Front test was very polite and helpful housekeeping was very rude
Business Partner
2/10
Poor
07 Nov 2024
Ethel
I found an kiiled 2 roaches-The bathroom around the toilet smell like URINE. The linen was nasty and TV did not work-Just was a horrible stay
Business
10/10
Exceptional
01 Nov 2024
Julie

Great stay

The view could have been described as a garden view on your website but it was really a wall with vines and some kind of access to a sidewalk or alley- I didn’t care at all- I was t there for the view! Employees were friendly, helpful, polite and the room was nice and comfy! Breakfast was simple but good- that pancake machine is the bomb!!
Thank you for a great stay- I was worried at first with some of the other hotel reviews but yours got the best and I will definitely stay in future visits!!
Friends_and_family Friends
10/10
Exceptional
30 Oct 2024
McKaela
We stayed for four nights, hotel was clean, quiet & what we needed for a temporary situation. I would recommend staying here if for whatever reason you’re in Phenix city Alabama. lol.
Leisure Family_with_children
10/10
Exceptional
26 Oct 2024
Lisa
It was a very nice stay. The people were very friendly.
Leisure Family
10/10
Exceptional
02 Sep 2024
vincent
Thanks again
Leisure Self
6/10
Pleasant
11 Aug 2024
Rae
Only stayed one night and although it was obvious that owners put forth the effort to keep the property clean (the odor of cleaner and room freshener is obvious in hallways) the decor is dated and the floor was soft in areas in our second room floor. Staff was polite and helpful but twice clarified my room number loud enough to be overheard by another patron in the lobby - something I thought they stopped doing decades ago … especially because I was traveling alone with my teen daughter.
Business Family
8/10
Excellent
07 Aug 2024
Charles
quiet
Business_and_leisure Partner
4/10
Poor
07 Aug 2024
Eyon
Had roaches in my room and woke upfrom one crawling on my back.
6/10
Pleasant
05 Aug 2024
Nichole
Ok for one night. A/C unit was noisy. floor in room was uneven with a wooden slat under carpet, Bathroom door hard to clise
Leisure Partner
6/10
Pleasant
04 Aug 2024
Anthony
The a.c unit was really loud, but all and all not bad. We had a softball tournament so was not in the room much. But it was good place to sleep and shower
Partner
10/10
Exceptional
04 Aug 2024
vincent
Host was nice
Leisure Partner
10/10
Exceptional
28 Jul 2024
Kayla

Comfortable stay

Great value. Had to make a last minute booking and got a great room for a great price.
Friends_and_family Family
6/10
Pleasant
28 Jul 2024
Martina
I had ask for a room towards the back off the hotel, facing the tree l8ne vs the parking lot.
People were hanging out in their cars blasting music till 3 AM
Business

Location & surroundings

Quality Inn Phenix City Columbus
600 Martin Luther King Jr. Par, Phenix City, United States

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Quality Inn Phenix City Columbus

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